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    RECEPTION GREETING 1

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    aashish

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    © All Rights Reserved
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    RECEPTION GREETING 1

    Uploaded by

    aashish
    0 views6 pages

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    0 views6 pages

    RECEPTION GREETING 1

    Uploaded by

    aashish

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 6

    RECEPTION GREETING

    Welcoming parents at the reception of a school is an important


    moment, as it sets the tone for their experience and relationship with
    the school. Here are some tips to create a warm, inviting, and
    professional environment:

    1.Friendly, Welcoming Staff

    •Greet with a Smile: Make sure the receptionist or front office


    staff is trained to greet every parent with a friendly, genuine
    smile.

    •Personalized Greeting: If possible, call parents by name (e.g.,


    “Good morning, Mrs. XYZ! Welcome to [School Name]!”). If you
    don’t know them, offer a warm and friendly “Hello” or
    “Welcome.”
    Provide Useful Information:
    •Welcome Pack or Materials: Offer parents brochures, a
    welcome packet, or a school calendar with important dates.
    You can also have flyers available with information about school
    events, parent-teacher organizations, or other ways to get
    involved.

    •Tour the School: If it’s a new parent or a visitor, offer a brief


    tour of the school or direct them to key areas like the student
    office, classrooms.

    Provide Refreshments:
    •Water or Coffee: Offering parents water, tea, or coffee while
    they wait creates a hospitable environment. It’s a simple touch
    that can make them feel more comfortable.
    Engage in Small Talk:

    •Ask About Their Visit: A simple “What brings you in today?” or


    “How’s your child doing at school?” makes the parent feel seen
    and valued.

    •Show Interest in Their Child: Asking about their child’s


    progress or upcoming events can show that the school cares
    about both the child and the family.

    Technology-Enhanced Check-In:

    •Electronic Check-In System: Consider using a simple digital


    check-in system to streamline the process and make it easier
    for parents to sign in. This also helps improve security.

    •Personalized Welcome via Technology: If your school has a


    mobile app or a website, send a welcome message or reminder
    ahead of time about where to go and what to expect when
    they arrive.
    Comfortable Waiting Area:

    •Comfortable Seating: Ensure that the reception area is clean,


    well-lit, and has comfortable seating for parents who may need
    to wait.

    •Engaging Visuals: Display student artwork, school


    achievements, or upcoming events on bulletin boards to keep
    parents engaged during their visit.

    Involve School Leadership (If


    Appropriate):

    •Introduce Parents to Key Staff Members: If it’s a special event


    or meeting, introduce parents to teachers, principals, or other
    key figures in the school.

    •Principal or Teacher Presence: On special occasions or open


    houses, it’s always a nice gesture to have the principal or other
    leaders come to the reception area to personally greet parents.
    Safety and Security:
    •Check-in Process: Ensure the check-in process is clear and
    parents are reminded to leave identification or check their bags
    if necessary, to maintain the school’s security while still being
    welcoming.

    •Clear Communication on Procedures: Parents should know


    what to expect in terms of safety measures, especially if there
    are new protocols or changes to regular visitation.

    Follow Up with a Thank-You:


    •Post-Visit Follow-Up: After the visit, sending a thank-you
    message (via email or note) to parents shows appreciation for
    their time. It can also serve as a reminder of anything discussed
    during their visit.

    By combining these steps, you create an environment where


    parents feel respected, valued, and engaged with the school
    community. It encourages a positive relationship with the
    school from the very first interaction.

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