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Chapter 3 Basic Network Troubleshooting

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11 views20 pages

Chapter 3 Basic Network Troubleshooting

Uploaded by

feyera olani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Basic pc

network
troubleshooti
ng
STEP FOUR

STEP TWO DISABLE


STEP THREE STEP FIVE
STATIC IP FOR
STEP ONE REPLACE DISABLE LAN ETHERNET UPDATE
ETHERNET PROXY NETWORK
CHECK PHYSICAL
CABLE SETTINGS ADAPTER
CONNECTIONS
DRIVER
inspect whether the Ethernet cables are properly
connected to the computer and switch.

make sure to unplugged it and check it closely


for any damage

If your laptop has a wireless switch use


(function + wireless symbol key)

Once you've verified a proper connection, check


the modem and adapter. Are the green lights on
your router or modem flashing?
If, by chance, your computer has multiple ethernet ports, try the
ethernet cable with other ports and see if you get a stable
connection.
Similarly, you could use a different ethernet cable
if you have a spare.

Using a broken, damaged, and counterfeit


Ethernet cable could affect the connection
performance.
If the cable is damaged replace the cable
DISABLE LAN PROXY SETTINGS

• You might encounter difficulties using an Ethernet connection


system-wide or with some apps if your PC is configured to
use a proxy server with LAN connections.
• Disable any proxy settings you have in place and check if that
stabilizes the Ethernet connection.
DISABLE LAN PROXY SETTINGS
• Step 1: Launch the Run dialog box (Windows key + R),
enter inetcpl.cpl into the dialog box and click OK.
DISABLE LAN PROXY SETTINGS
• Step 2: Navigate to the Connections section and click LAN settings
DISABLE LAN PROXY SETTINGS
• Step 3: In the Proxy server section, uncheck the 'Use a proxy server
for your LAN' option and tap OK.
DISABLE STATIC IP FOR
ETHERNET
• Using a static/fixed ip address on your PC comes with its benefits.
• However, having the wrong static IP configuration/information on
your Ethernet network might result in connection problems.
• Try disabling static IP for Ethernet connections on your computer and
see if that helps with this issue.
DISABLE STATIC IP FOR
ETHERNET
• Step 1: Launch the Settings menu and select 'Network & Internet.‘
DISABLE STATIC IP FOR
ETHERNET
• Step 2: Next, go to the network and sharing.
DISABLE STATIC IP FOR
ETHERNET
• Step 3: Next, go to the access type whether it is Wi-Fi or local area
network adapter
• In this case it is wifi
DISABLE STATIC IP FOR
ETHERNET
• Step 4: Next, go to the properties
DISABLE STATIC IP FOR
ETHERNET
• Step 4: Next, go to internet protocol version 4(TCP/IPv4)
• Select obtain an Ip address automatically
• Select obtain DNS server address automatically
UPDATE NETWORK ADAPTER DRIVERS

• If you see the error message that you can't connect to


the network while attempting to establish a network
connection, your network adapter drivers are
probably outdated.
• So you can check the Network Driver your Windows
OS uses.
UPDATE NETWORK ADAPTER
DRIVERS
• Step 1: Right-click on the Start button and select Device Manager
from the menu that pops up.
UPDATE NETWORK ADAPTER
DRIVERS
• Step 2: From the Device Manager app, go to Network Adapters.
UPDATE NETWORK ADAPTER
DRIVERS
• Step 3: Select the Ethernet Network connection and right-click on it to
choose Properties.
UPDATE NETWORK ADAPTER
DRIVERS
• Step 4: On the General Tab, you can find the name of the Driver and the
company that provided it. So download it from the respective Driver
maker, like Intel, using another computer or you can do it using your
phone with mobile data.
• Step 5: Once you transfer that driver to your computer. Repeat Steps 1-
3, and instead of clicking on Properties, you need to select Update driver.
• After that, you can browse to the location where you've stored the
Ethernet driver (unarchived form) and install it.
Gaat ooma!
l

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