Managing The Business Risk of Fraud

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Managing the Business Risk of Fraud using Sampling and Data Mining

Mike Blakley
Presented to:

Fall 2009
Managing the business risk of fraud using sampling and data mining EZ-R Stats, LLC

PWC Global Survey Nov, 2009


Economic crime in a downturn

Sharp rise in accounting fraud over the past 12 months Accounting fraud had grown to 38 percent of the economic crimes in 2009 Employees face increased pressures to :

meet performance targets keep their jobs keep access to funding

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Survey findings

Greater risk of fraud due to increased incentives or pressures More opportunities to commit fraud, partially due to reductions in internal finance staff While companies are expecting more fraud, they have not done much People who look for fraud are more likely to find it
Managing the business risk of fraud EZ-R Stats, LLC

Session objectives

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

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Session agenda - 1

Introduction and the Process for Managing the Business Risk of Fraud Introductions All Around Course Objectives Framework of risk management for fraud Fundamentals of data mining Data mining: The Engine That Drives analysis

Analytics and Regression


Sources of Analytics Data Basic and Intermediate ARTs

SAS 56 IIA Practice Advisory 2320 The Yellow Book (2007 revision) The Guide Managing the Business Risk of Fraud
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Session Agenda (contd) Sampling refresher


Sampling The sampling process Sampling methods RAT-STATS


Random Numbers Determining Sample Size Case Study Attribute sampling Variable Sampling Case study Stratified Sampling Obtaining and Interpreting the results

Other Sampling Approaches DCAA Audit Package Sequential Sampling Overview of the process Attribute Sampling Variable Sampling

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Session Agenda (contd) Linear regression as an audit tool


Regression Analysis Overview Terms Statistical basis Charting Regression Seeing Is Believing Plotting Data

Inserting a Trend line Confidence Intervals Prediction Intervals Calculation of Statistical Confidence Bounds

Statistical Intervals

Case Study - Wake County Schools Bus Maintenance


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Session Agenda (contd) Data mining, or How to test 100%


Overview Statistical Basis Data Conversion and Extraction Data mining objectives

Classification Trends Identification of extremes Major types of data analysis

Numeric Date Text

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Session Agenda (contd)

Excel as an Analytics tool


Macros Tools Data Analysis The Macro facility


Adding a little class to your audit VBA friend or foe

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Handout (CD)

CD with articles and software PowerPoint presentation More info at www.ezrstats.com

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Cockroach theory of auditing

If you spot one roach.

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Cockroach theory of auditing

There are probably 30 more that you dont see

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Statistics based roach hunting

Many frauds coulda/woulda/shoulda been detected with analytics


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Overview
Fraud patterns detectable with digital analysis Basis for digital analysis approach Usage examples Continuous monitoring Business analytics

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Objective 1

The Why and How


Three brief examples ACFE/IIA/AICPA Guidance Paper Practice Advisory 2320-1 Auditors Top 10 Process Overview Who, What, Why, When & Where

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Example 1 Wake County Transportation Fraud


Objective 1a

Supplier Kickback School Bus parts $5 million Jail sentences Period of years

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Objective 1a

Too little too late


Understaffed internal audit Software not used Data on multiple platforms Transaction volumes large

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Objective 1a

Preventable

Need structured, objective approach Let the data talk to you Need efficient and effective approach

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Objective 1

Regression Analysis

Stepwise to find relationships

Forwards Backwards Confidence Prediction

Intervals

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Objective 1

Data outliers

Sometimes an out and out Liar But how do you detect it?

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Objective 1

Data Outliers

Plot transportation costs vs. number of buses Drill down on costs

Preventive maintenance Fuel Inspection

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Scatter plot with prediction and confidence intervals

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Example 2

Objective 1a

Cost of six types of AIDS drugs


Total Cost of AIDS Drugs
200
Dollar Amount

150 100 50 0 NDC1 NDC2 NDC3 NDC4 NDC5 NDC6 Drug Type

NDC1 NDC2 NDC3 NDC4 NDC5 NDC6

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Objective 1

Medicare HIV Infusion Costs


CMS Report for 2005 South Florida - $2.2 Billion Rest of the country combined $.1 Billion

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Objective 1

Pareto Chart
Medicare HIV Infusion Costs - 2005 ($Billions) data source: HHS CMS
120.0% 100.0%
Annual Medicare Costs

80.0% 60.0% 40.0% 20.0% 0.0%


1 3 5 7 9 11 13 15

Pct Cum Pct

County

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Example 2

Objective 1a

Typical Prescription Patterns


AIDS Drugs Prescription Patterns
60.0
Dollar Value

50.0 40.0 30.0 20.0 10.0 0.0 Prov 1 Prov 2 Prov 3 Prov 4 Prov 5 Prov 6 Prescriber

NDC1 NDC2 NDC3 NDC4 NDC5 NDC6

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Example 2

Objective 1a

Prescriptions by Dr. X
Dr. X compared with Total Population
350 300 250 200 150 100 50 0 NDC1 NDC2 NDC3 NDC4 NDC5 NDC6 Drug Type
Dollar Amount

Population Dr. X

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Example 2
Off-label use

Objective 1a

Serostim

Treat wasting syndrome, side effect of AIDS, OR Used by body builders for recreational purposes One physician prescribed $11.5 million worth (12% of the entire state)

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Example 3
Revenue trends

Objective 1a

Overall Revenue Trend


1.2
Annual Billings

1.15 1.1 1.05 1 0.95 0.9 2001 2002 Calendar Year 2003 Overall Linear (Overall)

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Example 3
Dental Billings

Objective 1a

Rapid Increase in Revenues


5
Annual Billings ($millions)

4 3 2 1 0 2001 2002 Calendar Year 2003 Billings A Billings B Linear (Billings A)

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Objective 1b

Guidance Paper

A proposed implementation approach Managing the Business Risk of Fraud: A Practical Guide http://tinyurl.com/3ldfza Five Principles Fraud Detection Coordinated Investigation Approach

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Objective 1b

Managing the Business Risk of Fraud: A Practical Guide

ACFE, IIA and AICPA Exposure draft issued 11/2007, final 5/2008 Section 4 Fraud Detection

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Guidance Paper

Five Sections

Fraud Risk Governance Fraud Risk Assessment Fraud Prevention Fraud Detection Fraud Investigation and corrective action

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Risk Governance

Fraud risk management program Written policy managements expectations regarding managing fraud risk

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Risk Assessment

Periodic review and assessment of potential schemes and events Need to mitigate risk

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Fraud Prevention

Establish prevention techniques Mitigate possible impact on the organization

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Fraud Detection

Establish detection techniques for fraud Back stop where preventive measures fail, or Unmitigated risks are realized

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Fraud Investigation and Corrective Action


Reporting process to solicit input on fraud Coordinated approach to investigation Use of corrective action

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60 Minutes World of Trouble

2/15/09 Scott Pelley


Fraud Risk Governance one grand wink-wink, nod-nod Fraud Risk Assessment - categorically false Fraud Prevention my husband passed away Fraud Detection - We didn't know? Never saw one. Fraud Investigation and corrective action - Pick-APayment losses $36 billion

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Objective 1b

Section 4 Fraud Detection


Detective Controls Process Controls Anonymous Reporting Internal Auditing Proactive Fraud Detection

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Objective 1b

Proactive Fraud Detection

Data Analysis to identify: Anomalies Trends Risk indicators

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Fraud Detective Controls


Operate in the background Not evident in everyday business environment These techniques usually

Occur in ordinary course of business Corroboration using external information Automatically communicate deficiencies Use results to enhance other controls
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Examples of detective controls


Whistleblower hot-lines (DHHS and OSA have them) Process controls (Medicaid audits and edits) Proactive fraud detection procedures

Data analysis Continuous monitoring Benfords Law

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Objective 1b

Specific Examples Cited


Journal entries suspicious transactions Identification of relationships Benfords Law Continuous monitoring

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Objective 1b

Data Analysis enhances ability to detect fraud


Identify hidden relationships Identify suspicious transactions Assess effectiveness of internal controls Monitor fraud threats Analyze millions of transactions

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Continuous Monitoring of Fraud Detection


Organization should develop ongoing monitoring and measurements Establish measurement criteria (and communicate to Board) Measurable criteria include:

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Measurable Criteria number of


fraud allegations fraud investigations resolved Employees attending annual ethics course Whistle blower allegations Messages supporting ethical behavior delivered by executives Vendors signing ethical behavior standards
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Management ownership of each technique implemented

Each process owner should:


Evaluate effectiveness of technique regularly Adjust technique as required Document adjustments Report modifications needed for techniques which become less effective

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Practice Advisory 2320-1 Analysis and Evaluation


International standards for the professional practice of Internal Auditing Analytical audit procedures

Efficient and effective Useful in detecting

Differences that are not expected Potential errors Potential irregularities

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Analytical Audit Procedures

May include Study of relationships Comparison of amounts with similar information in the organization Comparison of amounts with similar information in the industry
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Managing the business risk of fraud

Analytical audit procedures


Performed using monetary amounts, physical quantities, ratios or percentages Ratio, trend and regression analysis Period to period comparisons Auditors should use analytical audit procedures in planning the engagement

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Factors to consider

Significance of the area being audited Assessment of risk Adequacy of system of internal control Availability and reliability of information Extent to which procedures provide support for engagement results

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Objective 1c

Peeling the Onion


Fraud Items
Possible Error Conditions Population as Whole

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Objective 1d

Fraud Pattern Detection


Round Numbers Market Basket Benfords Law

Stratification Target Group Trend Line

Gaps

Univariate

Holiday

Duplicates Day of Week

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Objective 1e

Digital Analysis (5W)


A little about the basics of digital analysis.

Who What Why Where When

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Objective 1e

Who Uses Digital Analysis


Traditionally, IT specialists With appropriate tools, audit generalists (CAATs) Growing trend of business analytics Essential component of continuous monitoring

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Objective 1e

What - Digital Analysis

Using software to:

Classify Quantify Compare

Both numeric and non-numeric data

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Objective 1e

How - Assessing fraud risk


Basis is quantification Software can do the leg work Statistical measures of difference Chi square Kolmogorov-Smirnov D-statistic Specific approaches
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Objective 1e

Why - Advantages

Automated process Handle large data populations Objective, quantifiable metrics Can be part of continuous monitoring Can produce useful business analytics 100% testing is possible Quantify risk Repeatable process

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Objective 1e

Why - Disadvantages

Costly (time and software costs) Learning curve Requires specialized knowledge

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Objective 1e

When to Use Digital Analysis


Traditional intermittent (one off) Trend is to use it as often as possible Continuous monitoring Scheduled processing

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Objective 1e

Where Is It Applicable?

Any organization with data in digital format, and especially if:


Volumes are large Data structures are complex Potential for fraud exists

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Disadvantages of digital analysis

Cost

Software Training Skills not widely available Development costs Testing resources

Time consuming

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Objective 1

Objective 1 Summarized

Three brief examples CFE Guidance Paper Top 10 Metrics Process Overview Who, What, Why, When & Where

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Objective 1 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Next is plan, perform


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Statistical Sampling

Brief History / Timeline Overview Attribute Sampling Compliance Variable Sampling Numeric Estimates

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History of Sampling

Basis is two laws/theorems of probability Law of Large Numbers Central Limit Theorem

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Law of large numbers


Simulated rolling of dice
7 6 5 4 3 2 1 0 1 7 13 19 25 31 37 43 49 55 61 67 73 79 85 Observation Result Average Linear (Result)

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Value

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Time Line - LLN


Indian mathematician Bramagupta 600 AD Italian mathematician Cardon 1500s Statement without proof that empirical statistics improve with more trials

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Time line LLN (continued)


Jacob Bernoulli first to prove in 1713 Foundation for central limit theorem

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Central limit theorem


Classic measure Mean of a sufficiently large number of random samples will be approximately normally distributed.

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The traditional explanation

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Central Limit Theorem


See it in action today Any population Large number of samples Average is normally distributed

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History of Central Limit Theorem


French mathematician Abraham de Moivre 1733 approximate distribution from tossing coin (heads/tails) Ho hum reaction French Mathematician LaPlace expanded it Ho hum reaction
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History of CLT (contd)


Russian mathematician Lyapunov Proof in 1901 Same reaction

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Industrial revolution
Manufacturing
Engineering

Excitement!

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Students T
William Gosset - 1908 Guinness Brewery

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SAS 39

Effective June, 1983 Exposure draft for revision in 2009

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Attribute sampling

Buonaccorsi (1987) Refined calculations Few software packages use it

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Overview

Sample size calculations Attribute sampling Variable sampling Random number generators

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Sample size calculation


Its a guess Every package different answer Need to know the population But thats why youre taking a sample!

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Attribute Sampling
Using RAT-STATS

Unrestricted populations

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Session Objectives

1.

2. 3. 4.

Understand what is attribute sampling and when to use it Understand unrestricted populations Overview of the process using RAT-STATS Understand the formula behind the computations

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Attribute sampling
Attribute Compliance

testing Signatures on approval documents, attachment of supporting documentation, etc.

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Statistical approach
Recommended Economical Efficient Requires

determination of a sample size


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Overview of process

Determine the sampling objective


Confidence Precision

Determine required sample size Identify samples to be selected based upon random numbers Pull the sample and test Compute the sampling results (i.e. estimate of range)
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How this is done in RAT-STATS


The sampling parameters are first developed by the auditor RAT-STATS is used to compute sample size RAT-STATS used to generate random numbers Pull the sample and test Enter results in RAT-STATS to compute estimates
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Step 1 Develop sampling parameters


1. 2. 3. 4.

Size of population Expected error rate Required confidence Required precision

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Step 2 Obtain the random numbers


Done by entering info into RAT-STATS Output can be a variety of sources:


Text File Excel Microsoft Access Print File

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Step 3 Pull the sample


Each random number selected corresponds with an item Put the selected item on a separate schedule

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Step 4 - Test each selected item

Generally requires reviewing documents

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Step 5 Compute the results


Enter summary information into RAT-STATS Output can be in a variety of formats:


Excel Microsoft Access Text File Print File Printer

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Thats It!

Now well see an actual demo using the RAT-STATS software Excel population of 5,000 invoices Results of test of attributes stored in the worksheet

Managing the business risk of fraud

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Variable Sampling
Using RAT-STATS

Unrestricted populations

Managing the business risk of fraud using sampling and data mining

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Session Objectives

1.

2.
3.

4.

Understand what variable sampling is and when to use it Understand unrestricted populations Overview of the process using RATSTATS Understand the formula behind the computations
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Variable sampling
Variable Estimating

account balances Estimating transaction totals

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Statistical approach
Recommended Economical Efficient Requires

determination of a sample size


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Overview of process

Determine the sampling objective


Confidence Precision

Determine required sample size Identify samples to be selected based upon random numbers Pull the sample and test Compute the sampling results (i.e. estimate of range)
Managing the business risk of fraud EZ-R Stats, LLC

How this is done in RAT-STATS


The sampling parameters are first developed by the auditor RAT-STATS is used to compute sample size RAT-STATS used to generate random numbers Pull the sample and test Enter results in RAT-STATS to compute estimates
Managing the business risk of fraud EZ-R Stats, LLC

Step 1 Develop sampling parameters

1. 2. 3.

Probe sample Statistical measure Excel formula

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Step 1 Develop sampling parameters

1. 2. 3.

Size of population Average value Standard deviation

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Step 2 Obtain the random numbers Done by entering info into RAT-STATS Output can be a variety of sources: Text File Excel Microsoft Access Print File

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Step 3 Pull the sample


Each

random number selected corresponds with an item Put the selected item on a separate schedule

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Step 4 - Test each selected item


Generally

requires reviewing documents Example data contains both examined and audited value.

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Step 5 Compute the results


Enter summary information into RAT-STATS Output can be in a variety of formats:


Excel Microsoft Access Text File Print File Printer

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Thats It!
Now

well see an actual demo using the RAT-STATS software Excel population of 5,000 invoices Audited values stored in the worksheet

Managing the business risk of fraud

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Attribute Sampling
Using RAT-STATS

Stratified populations

Managing the business risk of fraud using sampling and data mining

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Session Objectives

1.

2.

Understand what is stratification and when to use it Overview of the process using RAT-STATS

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Stratified sampling
Strata Homogenous More

efficient in some instances

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Overview of process

Separation into strata Determine the sampling objective


Confidence Precision

Determine required sample size Identify samples to be selected based upon random numbers Pull the sample and test Compute the sampling results (i.e. estimate of range)

Managing the business risk of fraud

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How this is done in RAT-STATS


The sampling parameters are first developed by the auditor RAT-STATS is used to compute sample size RAT-STATS used to generate random numbers Pull the sample and test Enter results in RAT-STATS to compute estimates
Managing the business risk of fraud EZ-R Stats, LLC

Step 1 Develop sampling parameters


1. 2. 3. 4.

Size of population Expected error rate Required confidence Required precision

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Step 2 Obtain the random numbers


Done by entering info into RAT-STATS Output can be a variety of sources:


Text File Excel Microsoft Access Print File

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Step 3 Pull the sample


Each random number selected corresponds with an item Put the selected item on a separate schedule

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Step 4 - Test each selected item

Generally requires reviewing documents

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Step 5 Compute the results


Enter summary information into RAT-STATS Output can be in a variety of formats:


Excel Microsoft Access Text File Print File Printer

Managing the business risk of fraud

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Thats It!

Now well see an actual demo using the RAT-STATS software Excel population of 5,000 invoices Results of test of attributes stored in the worksheet

Managing the business risk of fraud

EZ-R Stats, LLC

Variable Sampling
Using RAT-STATS

Stratified populations

Managing the business risk of fraud using sampling and data mining

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Session Objectives

1.

2.

3.

4.

Understand what stratified sampling is and when to use it Populations benefiting from stratified sampling Overview of the process using RATSTATS Understand the formula behind the computationsof fraud Managing the business risk EZ-R Stats, LLC

Stratified variable sampling


Stratified Variable Estimating

amounts Narrower standard deviation

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Overview of process

Determine the sampling objective


Confidence Precision

Determine required sample size Identify samples to be selected based upon random numbers Pull the sample and test Compute the sampling results (i.e. estimate of range)
Managing the business risk of fraud EZ-R Stats, LLC

How this is done in RAT-STATS


The sampling parameters are first developed by the auditor RAT-STATS is used to compute sample size RAT-STATS used to generate random numbers Pull the sample and test Enter results in RAT-STATS to compute estimates
Managing the business risk of fraud EZ-R Stats, LLC

Step 1 Develop sampling parameters

1. 2. 3.

Probe sample Statistical measure Excel formula

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Step 1 Develop sampling parameters

1. 2. 3.

4.

Number of strata Size of population Average value Standard deviation


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Step 2 Obtain the random numbers


Done by entering info into RAT-STATS Multi-stage random numbers Output can be a variety of sources: Text File Excel Microsoft Access Print File
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Step 3 Pull the sample


Each

random number selected corresponds with an item in a strata Put the selected item on a separate schedule

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Step 4 - Test each selected item


Generally

requires reviewing documents Example data contains both examined and audited value.

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Step 5 Compute the results


Enter summary information into RAT-STATS Output can be in a variety of formats:


Excel Microsoft Access Text File Print File Printer

Managing the business risk of fraud

EZ-R Stats, LLC

Thats It!
Now

well see an actual demo using the RAT-STATS software Excel population of 5,000 invoices Divided into three strata Audited values stored in the worksheet
Managing the business risk of fraud EZ-R Stats, LLC

Objective 2 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Next is cost reduction


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Techniques for cost reduction

Optimize sample size (most bang for the buck) Skip sampling review 100% of transactions using computer assisted audit techniques (CAATs)

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Sample optimization

Sequential sampling

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University of Hawaii

Banana aphids

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Sequential sampling

Banana aphids

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100% test using CAATs


Provides complete coverage Best practice Basis for continuous monitoring Repeatable process

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Objective 3 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Next is Yellow Book and SAS 56


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Yellow book standards


Standards regarding statistical sampling and IT

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General standards

3.43 Technical Knowledge and competence

The staff assigned to conduct an audit or attestation engagement under GAGAS must collectively possess the technical knowledge, skills, and experience necessary to be competent for the type of work being performed before beginning work on that assignment. The staff assigned to a GAGAS audit or attestation engagement should collectively possess:
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Stat sampling and IT


Skills appropriate for the work being performed. For example, staff or specialist skills in

(1) statistical sampling if the work involves use of statistical sampling; (2) information technology
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SAS 56 Analytical procedures


Requires use of analytic review procedures for: Audit planning Overall review stages

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SAS 56 Analytical Review


Encourages use of analytical review Provides guidance


A wide variety of analytical procedures may be useful for this purpose.

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Objective 4 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Next is linear regression


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Next Metric
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
EZ-R Stats, LLC

Managing the business risk of fraud

7 - Trends

Trend Busters
Does the pattern make sense?
ACME Technology
30,000 25,000 20,000 15,000 10,000 5,000 0
-0 7 M ay -0 7 Ju l-0 Se 7 p07 N ov -0 7 Ja n08 M ar -0 M 8 ay -0 8 n0 7 ar

Amount

Sales Employee Count

Ja

Date

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7 Trends

Trend Busters

Linear regression Sales are up, but cost of goods sold is down Spikes

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7 Trends

Purpose / Type of Errors


Identify trend lines, slopes, etc. Correlate trends Identify anomalies Key punch errors where amount is order of magnitude
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7 Trends

Linear Regression
Test

relationships (e.g. invoice amount and sales tax) Perform multi-variable analysis
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7 Trends

How is it done?

Estimate linear trends using best fit Measure variability (standard errors) Measure slope Sort descending by slope, variability, etc.
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7 Trends Trend Lines by Account - Example Results

Account 32451 43517 32451 43517 43870 54630

N 18 17 27 32 23 56

Slope 1.230 1.070 1.023 1.010 0.340 -0.560

Std Err 0.87 4.3 0.85 0.36 2.36 1.89

Generally the trend is gently sloping up, but two accounts (43870 and 54630) are different.
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Scatter plot with prediction and confidence intervals

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Objective 5 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Next is data mining


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Objective 6

Basis for Pattern Detection


Analytical review Isolate the significant few Detection of errors Quantified approach

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Objective 2

Understanding the Basis


Quantified Approach Population vs. Groups Measuring the Difference Stat 101 Counts, Totals, Chi Square and K-S The metrics used

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Objective 2a

Quantified Approach
Based on measureable differences Population vs. Group Shotgun technique

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Objective 2a

Detection of Fraud Characteristics

Something is different than expected

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Objective 2b

Fraud patterns
Common theme something is different Groups Group pattern is different than overall population

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Objective 2c

Measurement Basis
Transaction

counts Transaction amounts

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Objective 2d

A few words about statistics (the s word)


Detailed knowledge of statistics not necessary Software packages do the numbercrunching Statistics used only to highlight potential errors/frauds Not used for quantification

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Objective 2d

How is digital analysis done?

Comparison of group with population as a whole Can be based on either counts or amounts Difference is measured Groups can then be ranked using a selected measure High difference = possible error/fraud

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Demo in Excel of the process


Based roughly on the Wake County Transportation fraud Illustrates how the process works, using Excel

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Objective 2d

Histograms

Attributes tallied and categorized into bins Counts or sums of amounts

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Objective 2d

Two histograms obtained

Population and group


Group
80 70 60 50 40 30 20 10 0

Population
700 600 500 400 300 200 100 0 Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec07 07 07 07 07 07 07 07 07 07 07 07

Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec07 07 07 07 07 07 07 07 07 07 07 07

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Objective 2d

Compute Cumulative Amount for each

Count by Month
80 120.0% 70 60 50
Count

Cum Pct

100.0% 80.0%

40 30 20 10 0
Ja n0 Fe 7 bM 07 ar -0 Ap 7 r-0 M 7 ay -0 Ju 7 n0 Ju 7 lAu 07 g0 Se 7 p0 O 7 ct0 No 7 v0 De 7 c07

60.0%

40.0% 20.0%

0.0%
Ja n07 Ju l-0 7 07 Se p07 M ay M ar ov -0 7 N 07

Month

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Objective 2d

Are the histograms different?


Two statistical measures of difference Chi Squared (counts) K-S (distribution) Both yield a difference metric

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Objective 2d

Chi Squared

Classic test on data in a table Answers the question are the rows/columns different Some limitations on when it can be applied

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Objective 2d

Chi Squared

Table of Counts Degrees of Freedom Chi Squared Value P-statistic Computationally intensive

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Objective 2d

Kolmogorov-Smirnov

Two Russian mathematicians Comparison of distributions Metric is the d-statistic

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Objective 2d

How is K-S test done?

Four step process


1.

2.

3.

4.

For each cluster element determine percentage Then calculate cumulative percentage Compare the differences in cumulative percentages Identify the largest difference
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Objective 2d - KS

Kolmogorov-Smirnov

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Objective 2e

Classification by metrics

Stratification Day of week Happens on holiday Round numbers Variability Benfords Law Trend lines Relationships (market basket) Gaps Duplicates

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Objective e

Auditors Top 10 Metrics


1. 2. 3. 4. 5. 6.

7.
8. 9. 10.

Outliers / Variability Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates

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Objective 2

Understanding the Basis


Quantified Approach Population vs. Groups Measuring the Difference Stat 101 Counts, Totals, Chi Square and K-S The metrics used

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Objective 2 - Summarized
1. 2. 3. 4. 5.

Understand why and how Understand statistical basis for quantifying differences Identify ten general tools and techniques Understand examples done using Excel How pattern detection fits in

Next are the metrics

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Its that time!

Session Break!

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Objective 3

The Top 10 Metrics


Overview Explain Each Metric Examples of what it can detect How to assess results

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Objective 3

Trapping anomalies

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Objective 3

Fraud Pattern Detection


Round Numbers Market Basket Benfords Law

Stratification Target Group Trend Line

Gaps

Univariate

Holiday

Duplicates Day of Week

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1 - Outliers

Outliers / Variability
Outliers are amounts which are significantly different from the rest of the population
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1 - Outliers

Outliers / Variability

Charting (visual) Software to analyze z-scores Top and Bottom 10, 20 etc. High and low variability (coefficient of variation)

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1 - Outliers

Drill down to the group level

Basic statistics Minimum, maximum and average Variability Sort by statistic of interest Variability (coefficient of variation) Maximum, etc.
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1 - Outliers

Example Results
Provider
3478421 2356721 3546789 5463122

N
3,243 4,536 3,421 2,311

Coeff Var
342.23 87.23 23.25 18.54

Two providers (3478421 and 2356721) had significantly more variability in the amounts of their claims than all the rest.
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Next Metric
1. 2. 3.

4.
5. 6. 7.

8.
9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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2 - Stratification

Unusual stratification patterns

Do you know how your data looks?


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2 - Stratification

Stratification - How
Charting (visual) Chi Squared Kolmogorov-Smirnov By groups

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2 Stratification

Purpose / types of errors


Transactions out of the ordinary Up-coding insurance claims Skewed groupings Based on either count or amount

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2 Stratification

The process?
1. 2. 3. 4. 5.

Stratify the entire population into bins specified by auditor Same stratification on each group (e.g. vendor) Compare the group tested to the population Obtain measure of difference for each group Sort descending on difference measure
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2 Stratification

Units of Service Stratified Example Results


Provider 2735211 N 6,011 Chi Sq 7,453 D-stat 0.8453

4562134
4321089 4237869

8,913
3,410 2,503

5,234
342 298

0.7453
0.5231 0.4632

Two providers (2735211 and 4562134) are shown to be much different from the overall population (as measured by Chi Square).
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Next Metric
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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3 Day of Week

Day of Week

Activity on weekdays Activity on weekends Peak activity mid to late week

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3 Day of Week

Purpose / Type of Errors

Identify unusually high/low activity on one or more days of week Dentist who only handled Medicaid on Tuesday Office is empty on Friday

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How it is done?

Programmatically check entire population Obtain counts and sums by day of week (1-7) Prepare histogram For each group do the same procedure Compare the two histograms Sort descending by metric (chi square/dstat)

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3 Day of Week

Day of Week - Example Results

Provider 2735211 4562134 4321089 4237869

N 5,404 5,182 5,162 7,905

Chi Sq 12,435 7,746 87 56

D-stat 0.9802 0.8472 0.321 0.2189

Provider 2735211 only provided service for Medicaid on Tuesdays. Provider 4562134 was closed on Thursdays and Fridays.
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Next Metric
1.
2. 3. 4. 5. 6. 7. 8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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4 Round Numbers

Round Numbers

Its about.
Estimates!

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4 Round Numbers

Purpose / Type of Errors


Isolate estimates Highlight account numbers in journal entries with round numbers Split purchases (under the radar) Which groups have the most estimates

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4 Round Numbers

Round numbers

Classify population amounts $1,375.23 is not round $5,000 is a round number type 3 (3 zeros) $10,200 is a round number type 2 (2 zeros) Quantify expected vs. actual (d-statistic) Generally represents an estimate Journal entries

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4 Round Numbers

Round Numbers in Journal Entries - Example Results


Account
2735211 4562134 4321089 4237869

N
4,136 833 8,318 9,549

Chi Sq
54,637 35,324 768 546

D-stat
0.9802 0.97023 0.321 0.2189

Two accounts, 2735211 and 4562134 have significantly more round number postings than any other posting account in the journal entries.
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Next Metric
1.
2. 3. 4.

5.
6. 7. 8.

9.
10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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5 Made up numbers

Made up Numbers

Curb stoning Imaginary numbers Benfords Law


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5 Made Up Numbers

What can be detected

Made up numbers e.g. falsified inventory counts, tax return schedules

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5 Made Up Numbers

Benfords Law using Excel


Basic formula is =log(1+(1/N)) Workbook with formulae available at http://tinyurl.com/4vmcfs Obtain leading digits using Left function, e.g. left(Cell,1)

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5 Made Up Numbers

Made up numbers

Benfords Law Check Chi Square and d-statistic First 1,2,3 digits Last 1,2 digits Second digit Sources for more info

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5 Made Up Numbers

How is it done?

Decide type of test (first 1-3 digits, last 1-2 digit etc) For each group, count number of observations for each digit pattern Prepare histogram Based on total count, compute expected values For the group, compute Chi Square and d-stat Sort descending by metric (chi square/dstat)
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5 Made Up Numbers Invoice Amounts tested with Benfords law - Example Results
Store 324 563 432 Hi Digit 79 89 23 Chi Sq 5,234 4,735 476 D-stat 0.9802 0.97023 0.321

217

74

312

0.2189

During tests of invoices by store, two stores, 324 and 563 have significantly more differences than any other store as measured by Benfords Law.

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Next Metric
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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Managing the business risk of fraud

6 Market Basket

Market Basket

Medical Ping ponging Pattern associations Apriori program References at end of slides Apriori Latin a (from) priori (former) Deduction from the known
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6 Market basket

Purpose / Type of Errors


Unexpected patterns and associations Based on market basket concept Unusual combinations of diagnosis code on medical insurance claim

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6 Market basket

Market Basket
JE Accounts JE Approvals Credit card fraud in Japan taxi and ATM

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6 Market basket

How is it done?

First, identify groups, e.g. all medical providers for a patient Next, for each provider, assign a unique integer value Create a text file containing the values Run apriori analysis

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6 Market basket

Apriori outputs

For each unique value, probability of other values If you see Dr. Jones, you will also see Dr. Smith (80% probability) If you see a JE to account ABC, there will also an entry to account XYZ (30%)

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Next Metric
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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Managing the business risk of fraud

8 - Gaps

Numeric Sequence Gaps

Whats there is interesting, whats not there is critical


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8 Gaps

Purpose / Type of Errors


Missing documents (sales, cash, etc.) Inventory losses (missing receiving reports) Items that walked off

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8 Gaps

How is it done?

Check any sequence of numbers supposed to be complete, e.g. Cash receipts Sales slips Purchase orders

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8 Gaps

Gaps Using Excel


Excel sort and check Excel formula Sequential numbers and dates

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8 Gaps
Gap Testing - Example Results

Start 10789 12523 17546

End 10791 12526 17548

Missing 1 2 1

Four check numbers are missing.

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Next Metric
1. 2.

3.
4. 5. 6.

7.
8. 9. 10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
EZ-R Stats, LLC

Managing the business risk of fraud

9 - Duplicates

Duplicates

Why is there more than one?


Same, Same, Same, and

Same, Same, Different


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9 Duplicates

Two types of (related) tests

Same items same vendor, same invoice number, same invoice date, same amount Different items same employee name, same city, different social security number

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9 - Duplicates

Duplicate Payments

High payback area

Fuzzy

logic

Overriding software controls

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Fuzzy matching with software


9 - Duplicates

Levenshtein distance Soundex Like clause in SQL Regular expression testing in SQL Vendor/employee situations

Russian physicist

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9 - Duplicates

How is it done?

First, sort file in sequence for testing Compare items in consecutive rows Extract exceptions for follow-up

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9 - Duplicates

Possible Duplicates - Example Results

Vendor 10245 10245 17546

Invoice Date 6/15/2007 8/31/2007 2/12/2007

Invoice Amount 3,544.78 2,010.37 1,500.00

Count 4 2 2

Five invoices may be duplicates.


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Next Metric
1.
2. 3. 4.

5.
6. 7. 8.

9.
10.

Outliers Stratification Day of Week Round Numbers Made Up Numbers Market basket Trends Gaps Duplicates Dates
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Managing the business risk of fraud

10 - Dates

Date Checking

If were closed, why is there


Adjusting journal entry? Receiving report?

Payment issued?
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10 Dates

Holiday Date Testing

Red Flag indicator

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Date Testing challenges


10 Dates

Difficult to determine Floating holidays Friday, Saturday, Sunday, Monday

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10 Dates

Typical audit areas


Journal entries Employee expense reports Business telephone calls Invoices Receiving reports Purchase orders

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10 Dates

Determination of Dates

Transactions when business is closed Federal Office of Budget Management An excellent fraud indicator in some cases

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10 Dates

Holiday Date Testing

Identifying holiday dates: Error prone Tedious U.S. only

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10 Dates

Federal Holidays

Established by Law Ten dates Specific date (unless weekend), OR Floating holiday

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10 Dates

Federal Holiday Schedule


Office of Personnel Management Example of specific date Independence Day, July 4th (unless weekend) Example of floating date Martin Luther Kings birthday (3rd Monday in January) Floating Thanksgiving 4th Thursday in November

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10 Dates

How it is done?

Programmatically count holidays for entire population For each group, count holidays Compare the two histograms (group and population) Sort descending by metric (chi square/d-stat)
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10 Dates

Holiday Counts - Example Results

Employee Number 10245 32325 17546

N 37 23 18

Chi Sq 5,234 4,735 476

D-stat 0.9802 0.97023 0.321

24135

34

312

0.2189

Two employees (10245 and 32325) were off the chart in terms of expense amounts incurred on a Federal Holiday.
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Objective 3

The Top 10 Metrics


Overview Explain Each Metric Examples of what it can detect How to assess results

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Objective 3 - Summarized

1. 2. 3. 4. 5.

Understand why and how Understand statistical basis for quantifying differences Identify ten general tools and techniques Understand examples done using Excel How pattern detection fits in

Next using Excel


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Objective 4

Use of Excel

Built-in functions Add-ins Macros Database access

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Objective 4

Excel templates

Variety of tests

Round numbers Benfords Law Outliers Etc.

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Objective 4

Excel Univariate statistics

Work with Ranges =sum, =average, =stdevp =largest(Range,1), =smallest(Range,1) =min, =max, =count Tools | Data Analysis | Descriptive Statistics
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Objective 4

Excel Histograms

Tools | Data Analysis | Histogram Bin Range Data Range

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Objective 4

Excel Gaps testing

Sort by sequential value =if(thiscell-lastcell <> 1,thiscell-lastcell,0) Copy/paste special Sort

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Objective 4

Detecting duplicates with Excel


Sort by sort values =if testing =if(=and(thiscell=lastcell, etc.))

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Objective 4

Performing audit tests with macros


Repeatable process Audit standardization Learning curve Streamlining of tests More efficient and effective Examples http://ezrstats.com/Macros/home.html

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Objective 4

Using database audit software

Many built-in functions right off the shelf with SQL Control totals Exception identification Drill down Quantification June 2008 article in the EDP Audit & Control Journal (EDPACS) SQL as an audit tool
http://ezrstats.com/doc/SQL_As_An_Audit_Tool.pdf
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Objective 4

Use of Excel

Built-in functions Add-ins Macros Database access

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Objective 4 - Summarized

1. 2. 3. 4.

5.

Understand why and how Understand statistical basis for quantifying differences Identify ten general tools and techniques Understand examples done using Excel How Pattern Detection fits in

Next Fit
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Objective 5

How Pattern Detection Fits In

Business Analytics Fraud Pattern Detection Continuous monitoring

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Objective 5

Where does Fraud Pattern Detection fit in?

Right in the middle


Business Analytics Fraud Pattern Detection Continuous fraud pattern detection Continuous Monitoring
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Objective 5

Business Analytics

Fraud analytics -> business analytics Business analytics -> fraud analytics

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Objective 5

Role in Continuous Monitoring (CM)

Fraud analytics can feed (CM) Continuous fraud pattern detection Use output from CM to tune fraud pattern detection

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Objective 6 - Summarized

Understand the framework for managing the business risk of fraud Plan, perform and explain statistical sampling in audits Reduce audit costs using data mining, sequential sampling and other sampling techniques Apply SAS 56, the new SAS suite and the revised (2007) Yellow Book. Run, hands-on, the most productive analytic technique (regression analysis). Use data mining to introduce greater efficiency into the audit process, without losing effectiveness.

Managing the business risk of fraud

EZ-R Stats, LLC

Links for more information


Kolmogorov-Smirnov http://tinyurl.com/y49sec Benfords Law http://tinyurl.com/3qapzu Chi Square tests http://tinyurl.com/43nkdh Continuous monitoring http://tinyurl.com/3pltdl

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Market Basket

Apriori testing for ping ponging Temple University http://tinyurl.com/5vax7r Apriori program (open source) http://tinyurl.com/5qehd5 Article Medical ping ponging http://tinyurl.com/5pzbh4

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Excel macros used in auditing

Excel as an audit software http://tinyurl.com/6h3ye7 Selected macros http://ezrstats.com/Macros/home.html

Spreadsheets forever http://tinyurl.com/5ppl7t

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Questions?

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Contact info
Phone: E-mail:

(919)-219-1622

Mike.Blakley@ezrstats.com Blog: http://blog.ezrstats.com

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