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    Unit I

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    Eric Potts
    Organizational behavior (OB) is the study of how individuals and groups act within organizations and how their behaviors impact organizational effectiveness. Managers require knowledge of OB to understand employee behavior, motivate performance, and effectively manage groups. OB draws from various behavioral sciences like psychology and sociology to understand individual, group, and organizational factors that influence behaviors and can be applied to improve the organization.

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    Unit I

    Uploaded by

    Eric Potts
    23 views44 pages
    Organizational behavior (OB) is the study of how individuals and groups act within organizations and how their behaviors impact organizational effectiveness. Managers require knowledge of OB to understand employee behavior, motivate performance, and effectively manage groups. OB draws from various behavioral sciences like psychology and sociology to understand individual, group, and organizational factors that influence behaviors and can be applied to improve the organization.

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    Organizational behavior (OB) is the study of how individuals and groups act within organizations and how their behaviors impact organizational effectiveness. Managers require knowledge of OB to understand employee behavior, motivate performance, and effectively manage groups. OB draws from various behavioral sciences like psychology and sociology to understand individual, group, and organizational factors that influence behaviors and can be applied to improve the organization.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    23 views44 pages

    Unit I

    Uploaded by

    Eric Potts
    Organizational behavior (OB) is the study of how individuals and groups act within organizations and how their behaviors impact organizational effectiveness. Managers require knowledge of OB to understand employee behavior, motivate performance, and effectively manage groups. OB draws from various behavioral sciences like psychology and sociology to understand individual, group, and organizational factors that influence behaviors and can be applied to improve the organization.

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    ORGANIZATIONAL BEHAVIOR

    ORGANIZATIONAL BEHAVIOR
    1. Define organizational behavior (OB). 2. Describe what managers do. 3. List the major challenges and opportunities for managers to use OB concepts. 4. Identify the contributions made by major behavioral science disciplines to OB. 5. Describe why managers require a knowledge of OB.

    6. Frame work Organizational behaviour models.

    What Managers Do

    Managerial Activities
    Make decisions Allocate resources Direct activities of others to attain goals

    Where Managers Work

    Organisation
    Composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.

    WHAT IS MANAGEMENT
    Management is a process of designing and maintaining an environment in which individuals working together in groups, effectively accomplish selected goals or objectives.

    LEVELS OF MANAGEMENT
    There are 3 levels of management in an organisation Top Level Management Middle Level Management Supervisory or Lower Level Management

    MANAGEMENT

    TOP LEVEL MANAGEMENT

    MIDDLE LEVEL MANAGEMENT

    SUPERVISORY OR LOWER LEVEL MANAGEMENT

    BOARD OF DIRECTORS MANAGING DIRECTOR


    TOP LEVEL MANAGEMENT

    GENERAL MANAGER
    MANAGER DEPUTY MANAGER

    ASSISTANT MANAGER
    BRANCH MANAGER SALES OFFICERS FOREMEN

    MIDDLE LEVEL MANAGEMENT

    LOWER LEVEL MANAGEMENT

    TOP LEVEL MANAGEMENT


    Top-level management, or top managers, are also called senior management or executives. Example Chief Executive Officer (CEO), Chief Financial Officer (CFO), Chief Operational Officer (COO), Chief Information Officer (CIO), President, Vice President and General Managers.

    Middle & Lower Level of Management


    Middle-level management or middle managers, are those in the levels below top managers. Middle managers' job titles include: Manager, Plant manager, Regional manager, and Divisional manager. Lower level management are also called first-line managers or supervisors. These managers have job titles such as: sales officer, Shift supervisor, Foreperson, Team leader, Stores manager.

    Management Functions

    Planning

    Controlling

    Organizing

    Management Functions

    Leading

    Management Functions (contd)

    Management Functions (contd)

    Management Functions (contd)

    Management Functions (contd)

    Organizational Behavior

    A field of study that investigates the impact that individuals, groups and structure have on behaviour within organisations, for the purpose of applying such knowledge toward improving an organisations effectiveness.

    Organizational Behavior
    The study of organisational behaviour (OB) includes an understanding of The behaviour of people The process of management The organisational context of management Organisational processes and the execution of work Interactions with the external environment of which the organisation is part

    Organizational Behavior
    To sum up, OB is concerned with study of how and what people act in organisations and how their actions affect the performance of the organisation. It applies the knowledge gained about individuals, groups and the effect of structure on human behaviour in order to make organisation work more effectively.

    Scope of Organizational Behavior

    Organisational Behaviour

    Structure Culture Change Development

    STRUCTURE

    Why study OB ?

    Why study OB ?
    The knowledge of OB helps the managers know individual employees better and motivate employees to work for better results. To have a better understanding of self, self in relation to others and improving the interpersonal relations in an organisation. To understand group dynamics To helps us understand human behaviour and apply it to improve organisation effectiveness.

    Challenges and Opportunity for OB


    Responding to Globalization Ex Managers transferred to foreign country and have to manage workforce with different in needs , attitudes. Managing Workforce Diversity Managers need to understand workforce culture and know how to manage and get work done effectively. Ex Different age group, gender , knowledge levels. Improving Quality and Productivity Manage human resources to deliver quality products and services to customers.

    Mintzbergs Managerial Roles

    Mintzbergs Managerial Roles

    Mintzbergs Managerial Roles (contd)

    Mintzbergs Managerial Roles (contd)

    What skills do Managers Need ?


    A skill is an ability to translate knowledge into action that results in a desired performance. Categories of Skills Technical Human Conceptual

    What skills do Managers Need ?

    Contributing Disciplines to the OB Field


    OB is an applied behavioral science. It has drawn heavily from a number of other applied inter - disciplinary behavioral disciplines of psychology, sociology, social psychology, anthropology and political science.

    Contributing Disciplines to the OB Field

    Contributing Disciplines to the OB Field (contd)

    Contributing Disciplines to the OB Field (contd)

    Contributing Disciplines to the OB Field (contd)

    Contributing Disciplines to the OB Field (contd)

    Basic OB Model, Stage I

    OB Model
    Models are framework or possible explanations why do people behave as they behave at work. Two sets of variables in the OB Model : 1. Dependent Variables 2. Independent Variables Dependent Variables Productivity Absenteeism Turnover Job satisfaction Organisational Citizenship

    The Dependent Variables

    The Dependent Variables (contd)

    The Dependent Variables (contd)

    The Dependent Variables (contd)

    The Dependent Variables (contd)

    The Independent Variables

    Independent Variables

    Individual-Level Variables

    Group-Level Variables

    Organization System-Level Variables

    The Independent Variables


    Individual Level Variables
    Biographical characteristics ( age, gender ) Personality characteristics ( extrovert, introvert) Emotional framework Values & Attitudes Basic Ability levels Interpersonal relationships & interpersonal conflicts Group cohesiveness Trust and openness Commitment Leadership

    Group Level Variables

    The Independent Variables


    Organisation System Level Variables
    Organisation Culture Organisational Structure HR Policies & Practices

    Types of Organizational behavior models


    Autocratic Basis of Model Managerial Orientations Employee orientation Power Authority Obedience Custodial Economic sources Money Security and benefits Dependence on organisation Security Passive cooperation Supportive Leadership Support Job performance Participation Collegial Partnership Teamwork Responsible behaviour Self discipline Self Actualisation Moderate Enthusiasm

    Employee Dependence psychological on boss result Employee needs met Performance Result Subsistence Minimum

    Status and Recognition Awakened drives

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