8 hours ago

My daughter is away at university. She rang as very unwell. Given 2 'walk-ins' to make appt. Rang both...neither answered phone and stated were closed. Rang 111 again who told her to go to nearest walk in???? - she does not know the area and the 2 supplied stated 'closed' ....I then rang the local hospital (all telephone numbers are generic) who said to go to nearest A&E..it is not life threatening BUT she does need to be seen....no telephones are answered...online they state closed on one and open on another. You can't call to check before sending her out -when VERY unwell to somewhere potentially closed!!!!! The whole system is an absolute farce and they wonder why A&Es are under such pressure

4 hours ago

CU

Great, quick service. Great results in the first week on 2.5mg. Loss of 7lbs!

A day ago

I will not except immigrant delivery drivers to my door and the IBD Support clinic in lincoln has taken away my meds that i need to keep me out of hospital ..... stating policy of racism !!! BUT ! policy's are not law and i will be taking the clinic to court !!! #CarolineHayhurst

2 days ago

The customer service

2 days ago

PM

The staff in whole. Professional, care, and knowledgeable

2 days ago

CU

Super fast and professional.

Apr 2, 2024

Awful Hospital my friend went to have surgery. She showed her insurance medical card on 4 visits each time she was told NO need to show it we have you listed with that insurer. On day of surgery she showed her card. Dont worry they told her it is all agreed with the INSURANCE COMPANY just sign here. She signed had the surgery. Turned out the hospital had made no arrangement with the Insurer and charged her for the full treatment instead of charging her insurer. Hospital now saying keeping her money as it is double what the insurer will pay. This hospital showing Absolute worst level of customer care. No manager has ever responded to her plea for help. Hospital has No concern for my friends mental health which has taken a very bad turn over this. I will hold the hospital accountable for anything bad that happens.

3 days ago

CA

Been with for a few years hasn’t disappointed

7 days ago

CU

The info given in the class was very clear and with understandable explanations. The class was taught with an energy to keep you engaged. I was actually dreading this class because it was 4 hours and I was told I needed it at the last minute by my travel company. But it wasn't bad at all! It was really informative and interesting. The 4 hours went by rather fast also. I'm thinking of having my adult sons take it even though they aren't currently in healthcare.

5 days ago

BB

Not as thorough as a BUPA review. A piece of equipment to check the spine was not working and was called ahead of time to be told so I rescheduled to a later date to have this test done. On the revised day was told during the assessment that the equipment was still not working and that 'someone had called and emailed' me to let me know. This was factually incorrect. No one called me or emailed me. If they had done, I would have delayed the appointment again. The doctor I saw was good but overall, this organisation does not seem as good as BUPA. BUPA got me on a stationary bike. HCA did not. I got an email after asking me for feedback. They asked if the dietician had provided a good service. There was no dietician. Was there supposed to be? Is this another part of the service that was not provided?