Adapthealth Reviews

5,030  Excellent
TrustScore 4.5 out of 5

4.7

In the Home Health Care Service category

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Reviews4.7

5,030 total


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Rated 5 out of 5 stars

The trainer was very professional and…

The trainer was very professional and thorough and helped me to understand how to run my CPAP machine effectively and safely for my health. They definitely put the patience needs an interests first. Great experience.

Date of experience: January 24, 2025

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Rated 5 out of 5 stars

Great Service Team

Holly did a very good job with scheduling and re-scheduling my appointment since it was time-sensitive. George was patient, kind and thorough. He did a very good job addressing my problems with the new mask, adjusting my machine and ordering a smaller head gear which will increase the wearing comfort, and will decrease the probability of a mask leak. Thanks!

Date of experience: January 23, 2025


Rated 5 out of 5 stars

Wow what a service

Wow what a service! Very happy how this wheelchair purchase was flawless and delivered within 24 hrs. From speaking to a rep who explained the different options and handled the insurance, to the great communication throughout (texts, phone calls) and finally leading to the delivery and brought into my house. Very impressed - and superb customer service!

Date of experience: January 25, 2025


Rated 5 out of 5 stars

Impressed

We are relatively new to using this service via Medicare and I have been so impressed with the speed that we were able to get the equipment that my husband needed, as well as getting equipment replaced. Everyone I have talked to has been so very helpful.

Date of experience: January 23, 2025


Rated 5 out of 5 stars

The gentleman who brought the new…

The gentleman who brought the new concentrator. He was very pleasant and he kept me informed of where he was and what he when he'd be here. He was very informative and explained everything to me and I really enjoyed the service he gave me.

Date of experience: January 21, 2025

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Rated 5 out of 5 stars

Excellent service on a holiday

Our 10 year old son was released from the hospital on a federal holiday and we were given a tank with four hours worth of Oxygen to get home. In less than an hour and 15 minutes we had made & received the phone calls, and Anthony Robb made the equipment delivery. Excellent service, professional advice, thorough instructions in a very stressful time. Thank you!

Date of experience: January 20, 2025


Rated 5 out of 5 stars

Helpful people helping you…

Really have folks/staff that are committed to great care to you the customer. I experienced this and happy that Adapthealth cares. Thanks you. Recieved equipment in a matter that was important to them as well as myself. Call, you'll be thankful you did.
Robert

Date of experience: January 08, 2025


Rated 5 out of 5 stars

Needed a replacement ResMed CPAP…

Needed a replacement ResMed CPAP machine since my original unit screen stated * Attention Motor life exceeded, contact care provider * AND 5+ years old… Charles was very helpful and attentive, assisting me with the new features, offering tips. Thank you !!! 👌🏻

Date of experience: January 23, 2025

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Rated 4 out of 5 stars

A friendly welcome

The friendly welcome put me at ease. I was a bit nervous about gathering all the information. Susan, immediately assured me she would be clear and move slowly in order that I could comprehend her directions and be able to ask any questions i might have. All materials used for demonstrating my use were in good condition thus I felt confident in accepting the product. I left knowing I could call if I needed any help with my beginning stage of my CPAP

Date of experience: January 17, 2025

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Rated 5 out of 5 stars

Krystal was exceptional

Krystal was friendly and professional and very thorough. She was patient, answering my questions and making sure I left feeling confident.

Date of experience: January 23, 2025


Rated 5 out of 5 stars

Great Communication

Byron called about 20 minutes before he was about to arrive to let me know he was on his way. Very quick, easy, and professional.

Date of experience: January 24, 2025


Rated 5 out of 5 stars

Oxygen

The service rep who came to help was very nice, he was very polite, courteous and went out of his way to help me.

Date of experience: January 24, 2025


Rated 5 out of 5 stars

Highly Highly Recommend

The people we encountered at your company were kind, professional and very detail oriented. They made a tough time more manageable. Really enjoyed all the personalities. Perfect for this type of work. Very impressed.

Date of experience: January 10, 2025

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Rated 5 out of 5 stars

My technician Jacob Park excellent employee

My technician Jacob Park answered my question and walked me through everything about my concentrator, oxygen machine and my portable oxygen machine. he was very polite and courteous also very informative of my machines and teaching me how to use them.

Date of experience: January 20, 2025


Rated 5 out of 5 stars

As always very good service

As always very good service. Always on time. They always call before they come. Very nice and polite people. I would definitely recommend.

Date of experience: January 21, 2025