I initially had issues completing my order online, so I called Xeteor. Joe was extremely helpful and resolved my issues, providing exceptional customer service. My order arrived promptly.
Fast service, great product! This company does a good job of adding a personal touch to online ordering - I like the little handwritten Thank you note on the purchase order!
I have been taking supplemental fiber, (out of necessity), for many years. I've tried almost every name brand and their generic counterparts. I have yet to find anything that works as well, nor tastes as good, as Xeteor Major Fiber Therapy Powder. The added bonus is that it is one of the most affordable brands. I am a dedicated customer.
Recovering from bowel tissue damage from radiation. The PEG 3350, generic Miralax is a help. Made by a good company and good size. Fast delivery and good value.
Xeteor always ships fast & the order is aways accurate. You get a choice of expiration dates on glucose test strips. The order is shipped in an insulated padded bag. Their prices are great & they frequently offer competitive discounts. Thanks!
Date of experience: July 03, 2023
Reply from xeteor.com
Hi Marissa, thanks for your review! We're happy to hear you love our fast free shipping, accuracy, the ability to pick your expiration date, affordable prices, and our protective thermal mailer packaging. We hope you have a great day and stay safe! #thankyou #xeteor
I am changing my review due to the wonderful customer service I have received after my review. I was explained how I might mix differently (by phone) that worked much better. The taste has always been very good. It still does not mix as well as I would like, but the taste makes the extra effort worth while. Again I received wonderful customer service!!!!
Date of experience: October 25, 2023
Reply from xeteor.com
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and want to ensure you have the best experience with our Fiber Therapy Powder.
We understand that achieving a smooth mix is important, and we'd like to kindly remind you that we have already taken steps to assist our customers in achieving a better mix and taste. We include a printed copy of helpful tips with every order of this product, and we also have a blog post available with detailed information on how to make it mix well and taste great. It's possible that this information might have been missed, but we are here to assist you in making the most of your purchase.
Please refer to this blog to help with mixing this product for next time: https://xeteor.com/blog/how-to-mix-citrucel-without-clumps-easy-tips-and-tricks/
If, however, you remain unsatisfied with your purchase, please don't hesitate to reach out to us. We are committed to ensuring your satisfaction and would be happy to arrange a refund for you.
Your satisfaction is our priority, and we are here to help. If you have any further questions or concerns, please feel free to get in touch. Thank you for choosing our product, and we hope you have a wonderful day!
The customer service from Joe was exceptional. He answered every question I had and went above and beyond in great detail. I received the order in record time and couldn’t be happier about the whole experience I had with this company. I would highly recommend. Thanks so much for making customer service a priority.
I’ve been using the Cilvita Neck Stretcher for about a month now, and I can already tell a difference in my neck flexibility. I sit at a computer all day, and this has helped me so much with my posture and tension headaches. I would definitely recommend it!
The ease of finding the item I needed and the payment process. Also the delivery was speedy and communication from Xeteor was more than I expected! Thanks Xeteor I'll be back!
Very fast delivery. Always have fresh items in stock. Decent prices. Choice of expiration dates on test strips. Great packaging to ship. Good communication with customer. I will continue to get my test strips from Xeteor. Thank you.
Date of experience: March 03, 2023
Reply from xeteor.com
Hi Joe thanks for your review! We're happy to hear you liked our fast delivery, affordable prices, expiration date of your choice, fast communication, and secure packaging. We can't wait to see you again and hope you have a wonderful day. #thankyou #xeteor
You guys were great, price is very affordable and the shipping was fast, I am highly satisfied with everything and will definitely be ordering again from you, tnx
You guys are killing the game. Fast and accurate deliveries, along with affordable prices and generics that work. I don't go anywhere else for medicine.
Date of experience: September 04, 2023
Reply from xeteor.com
Hi Kaitlyn, thanks for your review! We're glad you like what our online drugstore offers. We're happy to hear you like our generic medicines and affordable prices. Hope you have a wonderful day. #thankyou #xeteor
Used xeteor many times. Delivery has always been prompt and prices very competitive. Xeteor products are always as presented. They are my go-to site for test strips.
I really like this company. Prices are reasonable. The speed of delivery is prompt. And the personal message on the receipt is, well, personal. That is old school. True customer service. One of the reasons I am a permanent customer. :)
Date of experience: February 23, 2023
Reply from xeteor.com
Hi Tania thanks for your review! We're happy you liked our affordable prices, speedy delivery, and hand written messages. :) We love having you a part of the xeteor family and hope you have a wonderful day. #thankyou #xeteor