Our commitment to safety
We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you.
That’s why we’re committed to safety—from the creation of new standards to the development of technology with the aim of reducing incidents.
All drivers are background checked before their first trip
Before anyone can drive with Uber, they must undergo a multi-step safety screening that includes driving and impaired driving violations, and a criminal record check. In addition, drivers are rescreened every year.
There’s emergency help if you need it
In an emergency, speed and accuracy are critical. If you call 911 from the Uber app, the app displays your live location and trip details, so you can share them with the emergency dispatcher.
You have our support, whenever you need it
Uber support is available 24 hours a day, 7 days a week, and is handled by a team of trained safety agents. If you’re in immediate danger, you should always contact authorities first.
Your personal details stay private
We use technology to help keep your phone number private, so neither drivers nor riders will see each other’s numbers when communicating through the Uber app. Once a trip is completed, the app also protects rider information by concealing specific pickup and dropoff addresses in a driver’s trip history.
More about safety at Uber
Screenshots may differ from your in-app experience. The material provided on this web page is intended for informational purposes only and may not be applicable in your country, region, or city. It is subject to change and may be updated without notice.
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