11 hours ago

AW

fast delivery and customer service

4 days ago

MS

Great product 👌

9 Feb 2025

AP

I want to return for my refund as per garentee but no one will answer my emails

7 Jan 2025

KE

The product is great but the delivery company they use is terrible

Updated 20 Jan 2025

Seems to me all the negative reviews have disappeared! But hey ho Went Tuesday and was seen by the vet instead of the nurse,which i did not request as my cat had already had her yearly check up in July Tried to charge me 75 pounds for nail clipping and flea treatment When i questioned this the receptionist spoke to the vet who must have checked my cat had already had her yearly check up in July so took 10 pounds off the bill Wish i had been listening properly but it was quite noisy so paid my bill and went outside Checked my bill and saw had been charged 20 pounds for the vet administering a tiny vial of flea treatment to the back of my 🐈 neck,are you being serious? No posters no price changes no notifications to say this would be happening in the surgery warning me of this as had never been charged before! My records were checked by an incompetent receptionist who blabbed her way trying to tell me that it was now a new charge! Really unprofessional Would really love a response from this vet as to why they charged me 20.00 to apply a tiny vial when i was not notified of this prior,personally think it's greed at a time when everyone is struggling,shame on you,i won't return,never felt comfortable with this vet and only went because it was local but would rather travel than be ripped off,please feel free to respond!THANK YOU ITS VERY STRANGE THAT THERE IS NO RESPONSE AT ALL TO ANY OF THE VERY NEGATIVE RESULTS FROM THIS VETS? WOULD LIKE ONE PLEASE,YOU HAVE HAD TIME SINCE OCTOBER 2024

6 Oct 2024

DM

Connected me with an ethical and careful breeder. We visited her farm/home to collect the puppy and he's been an absolute delight. Was toilet trained before coming home at 8 weeks. Mel was responsive and easy to deal with. RightPaw gave me confidence to source a dog online.

19 June 2024

AS

If you are considering Pets on Me, please be aware that they do not cover congenital conditions. This means if your animal is born with a condition, it will not be covered - even if it was not diagnosed until after you took our your cover and had no way of knowing about it. Many other insurance companies will cover congenital conditions as long as they weren't known about until after the cover was taken about. Pets on Me refusing to cover is just plain cruel as the animal now has to suffer despite the owner doing everything correctly.

16 Oct 2023

ER

Good product but not great customer service. I emailed in asking some product questions but never received a reply which was disappointing.

21 Aug 2023

EM

We couldn't be happier with Astro Tails dog walking and house sitting services provided by Jordan & Alison. They've been an absolute lifesaver for our dogs over the last year and it is great to know they are in the best hands when we can't be with them. Their genuine care, reliability, and attention to detail make every walk and visit a great experience for our dogs. They send regular photos and communications to keep us reassured when they are with them, I would highly recommend Astro Tails to anyone seeking top-notch care for their beloved pet. Five stars all the way!

8 June 2023

I recently had the pleasure of entrusting Port Pet with the responsibility of flying my beloved dogs, Ox and Ace, from South Africa to Brazil. I must say that the entire experience was nothing short of exceptional. From start to finish, Port Pet, led by their highly professional and caring contact Filoe, ensured a stress-free and smooth journey for my four-legged companions. Filoe's dedication and attention to detail throughout the entire process were truly commendable. From the initial consultation to the final moments before the flight, Filoe went above and beyond to ensure that all the necessary arrangements were in place. Her expertise in pet transportation and her genuine love for animals shone through in every interaction we had. One of the most impressive aspects of Port Pet was their professionalism. Filoe meticulously handled all the required documentation, ensuring that all necessary permits, vaccinations, and paperwork were in order for the international travel of my dogs. She patiently answered all my queries and provided regular updates, keeping me informed and reassured throughout the entire journey. What stood out to me the most about Port Pet was their emphasis on the well-being and comfort of the animals. Filoe and her team took the time to understand Ox and Ace's unique needs, providing personalized care and attention during the trip. I was delighted to learn that they had chosen a pet-friendly airline with excellent facilities and trained staff to ensure the safety and welfare of my furry friends. Port Pet's commitment to animal welfare extended beyond the flight itself. They made sure that Ox and Ace were well-rested, had access to fresh water, and were given ample opportunities for exercise and bathroom breaks during their layovers. Filoe even shared photos and updates along the way, which brought me great joy and peace of mind. I highly recommend Port Pet to anyone seeking global pet transportation services. With Filoe at the helm, you can rest assured that your furry family members will be in the most capable and caring hands. From their professional approach to their dedication to animal welfare, Port Pet has truly set the bar high for pet transportation services. Thank you, Filoe, and the entire team at Port Pet, for making Ox and Ace's journey a seamless and stress-free experience. Your commitment to excellence and genuine care for animals have won my utmost trust and respect. I wholeheartedly recommend Port Pet to anyone seeking top-notch pet transportation services.