Executive Complaints Unit archived reports

Archived reports of significant complaints upheld, resolved or not upheld by the ECU with statistics about complaints received at stage 2.

Archived ECU Report, April - September 2020

Archived ECU Report, October 2019 - March 2020

Archived ECU Report April - September 2019

Archived ECU Report October 2018 - March 2019

Archived ECU Report April – September 2018

Archived ECU Report October 2017 – March 2018

Archived ECU Report April – September 2017

Archived ECU Report October 2016 – March 2017

Further Information

BBC reports

Fortnightly complaints reports

Executive Complaints Unit findings

Executive Complaints Unit archived reports

Public BBC responses to complaints

Procedure for self-initiated investigations of potential breaches of editorial standards

Useful links

BBC Complaints Framework

Procedure for fast-tracked editorial complaints

Corrections & Clarifications

BBC Editorial Guidelines

Commercial BBC services complaints

Archived BBC Trust complaints appeals

TV Licensing complaints

Ofcom

Ofcom website

Ofcom complaints bulletins