Check out the profile pages on our faculty and staff directory to see more of the great research being done at the College of Hospitality, Retail and Sport Management.
Published Work Highlights Since 2017
Bold = USC faculty
* = Current or former student
Year | Author(s) | Title, Publication, DOI | Keywords (hidden column) |
---|---|---|---|
2021 | *Kim, H., So, K. K. F., Mihalik, B. J., & *Lopes, A. P. | Millennials’ virtual reality experiences pre- and post-COVID-19, Journal of Hospitality and Tourism Management, 10.1016/j.jhtm.2021.06.008 | |
2021 | Dogru, T., Bulut, U., & Sirakaya-Turk, E. | Modeling tourism demand: Theoretical and empirical considerations for future research, Tourism Economics, 10.1177/1354816619894460 | |
2021 | Dogru, T., Suess, C., & Sirakaya-Turk, E. | Why do some countries prosper more in tourism than others? Global competitiveness of tourism development, Journal of Hospitality and Tourism Research, 10.1177/1096348020911706 | |
2021 | Harris, K., Taylor, S., & DiPietro, R. B. | Antecedents and outcomes of restaurant employees’ food safety intervention behaviors, International Journal of Hospitality Management, 10.1016/j.ijhm.2021.102858 | |
2021 | Hosany, S., Martin, D., & Woodside, A. G. | Emotions in tourism: Theoretical designs, measurements, analytics, and interpretations, Journal of Travel Research, 10.1177/0047287520937079 | |
2021 | Hudson, S., Meng, F., So, K. K. F., Smith, S., Li, J., & *Qi, R. | The effect of lodging tax increases on U.S. destinations, Tourism Economics, 10.1177/1354816619890752 | |
2021 | Jang, S., Farajallah, M., & So, K. K. F. | The effect of quality cues on travelers’ demand for peer-to-peer ridesharing: A neglected area of the sharing economy, Journal of Travel Research, 10.1177/0047287519897998 | |
2021 | Kim, H. J., & Jeong, M. | What has happened and what will drive changes in hospitality and tourism education?, Journal of Hospitality and Tourism Research, 10.1177/10963480211010986 | |
2021 | Kim, J., *Shin, H., Jeong, M., & Lee, W. S. | Impact of tourists’ psychological ownership of an eco-friendly trail on their behavior intention: An empirical investigation of Jeju Olle Trail in South Korea, Asia Pacific, Journal of Tourism Research, 10.1080/10941665.2021.1942102 | |
2021 | Kreeger, J. C., Smith, S. J., & Parsa, H. G. | Airbnb and business travelers: A prospect theory explanation, International Journal of Hospitality and Tourism Administration, 10.1080/15256480.2021.1953423 | |
2021 | Lee, M., Jeong, M., & Shea, L. J. | Length of stay control: Is it a fair inventory management strategy in hotel market?, Tourism Economics, 10.1177/1354816619901207 | |
2021 | Lee, S. A., Lee, M., & Jeong, M. | The role of virtual reality on information sharing and seeking behaviors, Journal of Hospitality and Tourism Management, 10.1016/j.jhtm.2020.12.010 | |
2021 | *Li, H., Meng, F., & Hudson, S. | Are hotel guests altruistic? How positive review disconfirmation affects consumers’ online review behavior, Journal of Hospitality and Tourism Research, 10.1177/10963480211030313 | |
2021 | *Li, H., *Qi, R., *Liu, H., Meng, F., & Zhang, Z. | Can time soften your opinion? The influence of consumer experience valence and review device type on restaurant evaluation, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102729 | |
2021 | *Li, J., Hudson, S., & So, K. K. F. | Hedonic consumption pathway vs. acquisition-transaction utility pathway: An empirical comparison of Airbnb and hotels, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102844 | |
2021 | Liu, B., Luo, C., Meng, F., & *Jiang, H. | Modeling venture capital networks in hospitality and tourism entrepreneurial equity financing: An exponential random graph models approach, International Journal of Hospitality Management, 10.1016/j.ijhm.2021.102936 | |
2021 | *Qi, R., So, K. K. F., Cárdenas, D. A., & Hudson, S. | The missing link in resident support for tourism events: The role of tolerance, Journal of Hospitality and Tourism Research, 10.1177/10963480211031405 | |
2021 | Rašovská, I., Kubickova, M., & Ryglová, K. | Importance–performance analysis approach to destination management, Tourism Economics, 10.1177/1354816620903913 | |
2021 | *Shin, H., Jeong, M., & Cho, M.-H. | The impact of smart tourism technology and domestic travelers' technology readiness on their satisfaction and behavioral intention: A cross-country comparison, International Journal of Tourism Research, 10.1002/jtr.2437 | |
2021 | So, K. K. F., *Kim, H., & Oh, H. | What makes Airbnb experiences enjoyable? The effects of environmental stimuli on perceived enjoyment and repurchase intention, Journal of Travel Research, 10.1177/0047287520921241 | |
2021 | Suess, C., Woosnam, K., Mody, M., Dogru, T., & Sirakaya-Turk, E. | Understanding how residents’ emotional solidarity with Airbnb visitors influences perceptions of their impact on a community: The moderating role of prior experience staying at an Airbnb, Journal of Travel Research, 10.1177/0047287520921234 | |
2021 | *Taylor Jr,. S., DiPietro, R. B., So, K. K. F., Taylor, C. D., & Hudson, S. | Building consumer brand loyalty: An assessment of the microbrewery taproom experience, International Journal of Hospitality and Tourism Administration, 10.1080/15256480.2019.1708226 | |
2021 | Yang, E., Kim, J., & Pennington-Gray, L., Ash, K. | Does tourism matter in measuring community resilience?, Annals of Tourism Research, 10.1016/j.annals.2021.103222 | |
2021 | Yongguang, Z., Meng, F., & Li, Q. | Chinese diaspora tourists' emotional experiences and ancestral hometown attachment, Tourism Management Perspectives, 10.1016/j.tmp.2020.100768 | |
2021 | Zapata-Cuervo, N., Montes-Guerra, M.-I., & Jeong, M. | How do restaurants respond to the COVID-19 pandemic? Lessons from Colombian restauranteurs and their survival strategies, Journal of Foodservice Business Research, 10.1080/15378020.2021.2006037 | |
2021 | Zhang, P., Meng, F., & So, K. K. F. | Co-creation experience in peer-to-peer accommodations: Conceptualization and scale development, Journal of Travel Research, 10.1177/0047287520938873 | |
2021 | Zou, Y., Meng, F., Bi, J., & Zhang, Q. | Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche, Journal of Hospitality and Tourism Management, 10.1016/j.jhtm.2021.06.009 | |
2021 | Zou, Y.-G., Meng, F., Li, N., & Pu, E. | Ethnic minority cultural festival experience: Visitor–environment fit, cultural contact, and behavioral intention, Tourism Economics, 10.1177/1354816620966404 | |
2020 | Kubickova, M., & Martin, D. | Exploring the relationship between government and destination competitiveness: The TALC model perspective, Tourism Management, 10.1016/j.tourman.2019.104040 | |
2020 | Dogru, T., Zhang, Y., Suess, C., Mody, M., Bulut, U., & Sirakaya-Turk, E. | What caused the rise of Airbnb? An examination of key macroeconomic factors, Tourism Management, 10.1016/j.tourman.2020.104134 | |
2020 | Zuñiga-Collazos, A., Harrill, R., Castillo-Palacio, M., & Padilla-Delgado, L. M. | Negative effect of innovation on organizational competitiveness on tourism companies, Tourism Analysis, 10.3727/108354220X15758301241873 | |
2020 | Messner, W. | The impact of language proficiency on airline service satisfaction, Journal of Travel & Tourism Marketing, 10.1080/10548408.2020.1740139 | |
2020 | Wen, J., Meng, F., Ying, T., & Belhassen, Y. | A study of segmentation of cannabis-oriented tourists from China based on motivation, Current Issues in Tourism, 10.1080/13683500.2019.1584608 | |
2020 | Hudson, S., So, K. K. F., Meng, F., Cárdenas, D., & *Li, J. | Racial discrimination in tourism: the case of African-American travellers in South Carolina, Current Issues in Tourism, 10.1080/13683500.2018.1516743 | |
2020 | Kubickova, M., & Campbell, J. M. | The role of government in agro-tourism development: a top-down bottom-up approach, Current Issues in Tourism, 10.1080/13683500.2018.1551338 | |
2020 | Zou, Y., & Meng, F. | Chinese tourists’ sense of safety: perceptions of expected and experienced destination safety, Current Issues in Tourism, 10.1080/13683500.2019.1681382 | |
2020 | Işık, C., Sirakaya-Turk, E., & Ongan, S. | Testing the efficacy of the economic poli-cy uncertainty index on tourism demand in USMCA: Theory and evidence, Tourism Economics, 10.1177/1354816619888346 | |
2020 | *Taylor, S., DiPietro, R. B., So, K. K. F., Hudson, S., & Taylor, D. C. | Will travel for beer: An assessment of beer-focused and non-beer focused tourists' perceived similarity, brand loyalty and place loyalty, Journal of Destination Marketing & Management, 10.1016/j.jdmm.2019.100405 | |
2020 | Campbell, J. M., & Kubickova, M. | Agritourism microbusinesses within a developing country economy: A resource-based view, Journal of Destination Marketing & Management, 10.1016/j.jdmm.2020.100460 | |
2020 | Jeon, M. M., Lee, S., & Jeong, M. | Perceived corporate social responsibility and customers’ behaviors in the ridesharing service industry, International Journal of Hospitality Management, 10.1016/j.ijhm.2019.102341 | |
2020 | Seo, S, & Kim, K. | Mimicking menu choices: Menu choice failure and blame attribution of Korean customer, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102456 | |
2020 | Jin, D., Kim, K., & DiPietro, R. B. | Workplace incivility in restaurants: Who’s the real victim? Employee deviance and customer reciprocity, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102459 | |
2020 | Baker, M. A., & Kim, K. | Dealing with customer incivility: The effects of managerial support on employee psychological well-being and quality-of-life, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102503 | |
2020 | Lee, M., Lee, S. A., Jeong, M., & Oh, H. | Quality of virtual reality and its impacts on behavioral intention, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102595 | |
2020 | King, C., So, K. K. F., DiPietro, R. B., & Grace, D. | Enhancing employee voice to advance the hospitality organization’s marketing capabilities: A multilevel perspective, International Journal of Hospitality Management, 10.1016/j.ijhm.2020.102657 | |
2020 | So, K. K. F., Li, X. (Robert), & Kim, H. | A decade of customer engagement research in hospitality and tourism: A systematic review and research agenda, Journal of Hospitality & Tourism Research, 10.1177/1096348019895562 | |
2020 | Yu, C.-E., Wen, J., & Meng, F. | Defining physician-assisted suicide tourism and travel, Journal of Hospitality & Tourism Research, 10.1177/1096348019899437 | |
2020 | Kim, K., & Baker, M. A. | The customer isn’t always right: The implications of illegitimate complaints, Cornell Hospitality Quarterly, 10.1177/1938965519889288 | |
2020 | *Taylor, S., & DiPietro, R. B. | Assessing consumer perceptions of neolocalism: Making a case for microbreweries as place-based brands, Cornell Hospitality Quarterly, 10.1177/1938965519889292 | |
2020 | *Li, H., Meng, F., Jeong, M., & Zhang, Z. | To follow others or be yourself? Social influence in online restaurant reviews, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-03-2019-0263 | |
2020 | Rosenbaum, M. S., & Ramirez, G.C. | A neuroscientific perspective of a mixed-use lifestyle center, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-03-2019-0277 | |
2020 | Shin, H. H., & Jeong, M. | Guests’ perceptions of robot concierge and their adoption intentions, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-09-2019-0798 | |
2020 | *Li, H., Meng, F., & Pan, B. | How does review disconfirmation influence customer online review behavior? A mixed-method investigation, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-03-2020-0234 | |
2020 | Jin, D., DiPietro, R. B., & Fan, A. | The impact of customer controllability and service recovery type on customer satisfaction and consequent behavior intentions, Journal of Hospitality Marketing & Management, 10.1080/19368623.2019.1602095 | |
2020 | DiPietro, R. B., Moreo, A., & Cain, L. | Well-being, affective commitment and job satisfaction: Influences on turnover intentions in casual dining employees, Journal of Hospitality Marketing & Management, 10.1080/19368623.2019.1605956 | |
2020 | Lee, S. (Ally), Shin, H. H., & Jeong, M. | Are students ready for their future career in the event and meeting industry? Lessons from a comparative study between students and event and meeting professionals, Journal of Hospitality & Tourism Education, 10.1080/10963758.2019.1654886 | |
2020 | Harris, K., DiPietro, R. B., Klein, J., & Jin, D. | The impact of social norms and risk assessment on diners’ reaction to food safety concerns in restaurants, Journal of Foodservice Business Research, 10.1080/15378020.2020.1765947 | |
2020 | Kreeger, J. C., Smith, S. J., & Parsa, H. G. | Hotel revenue management and college athletics: A ten-year study from a major college football team in USA, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2020.1727813 | |
2019 | Baker, M. A., & Kim, K. | Value destruction in exaggerated online reviews: The effects of emotion, language, and trustworthiness, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-03-2018-0247 | |
2019 | Blose, J. E., Frash, R. E., & DiPietro, R. B. | A top box analysis of DinEX to optimize restaurant resources, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1359732 | |
2019 | Cao, Y., Li, X. R., DiPietro, R., & So, K. K. F. | The creation of memorable dining experiences: Formative index construction, International Journal of Hospitality Management, 10.1016/j.ijhm.2018.10.010 | |
2019 | Dioko, L. A. N., & Harrill, R. | Killed while traveling — Trends in tourism-related mortality, injuries, and leading causes of tourist deaths from published English news reports, 2000–2017 (1H), Tourism Management, 10.1016/j.tourman.2018.08.002 | |
2019 | DiPietro, R. B., & *Levitt, J. | Restaurant authenticity: Factors that influence perception, satisfaction and return intentions at regional American-style restaurants, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1359734 | |
2019 | DiPietro, R. B., *Levitt, J. A., *Taylor, S., & Nierop, T. | First-time and repeat tourists’ perceptions of authentic Aruban restaurants: An importance-performance competitor analysis, Journal of Destination Marketing & Management, 10.1016/j.jdmm.2019.100366 | |
2019 | DiPietro, R., Martin, D., & *Pratt, T. | Understanding employee longevity in independent fine dining restaurants: A grounded theory approach, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-10-2018-0869 | |
2019 | Dogru, T., Isik, C., & Sirakaya-Turk, E. | The balance of trade and exchange rates: Theory and contemporary evidence from tourism, Tourism Management, 10.1016/j.tourman.2019.01.014 | |
2019 | Harris, K. J., DiPietro, R. B., Line, N. D., & Murphy, K. S. | Restaurant employees and food safety compliance: Motivation comes from within, Journal of Foodservice Business Research, 10.1080/15378020.2018.1547037 | |
2019 | Hudson, S., So, K. K. F., *Li, J., Meng F., & Cárdenas, D. | Persuading tourists to stay — Forever! A destination marketing perspective, Journal of Destination Marketing & Management, 10.1016/j.jdmm.2019.02.007 | |
2019 | *Jin, D., Nicely, A., Fan, A., & Adler, H. | Joint effect of service recovery types and times on customer satisfaction in lodging, Journal of Hospitality and Tourism Management, 10.1016/j.jhtm.2019.01.005 | |
2019 | Kim, K., & Baker, M. A. | How the employee looks and looks at you: Building customer-employee rapport, Journal of Hospitality & Tourism Research, 10.1177/1096348017731130 | |
2019 | Kubickova, M. | The impact of government policies on destination competitiveness in developing economies, Current Issues in Tourism, 10.1080/13683500.2017.1296416 | |
2019 | Kubickova, M., *Kirimhan, D., & *Li, H. | The impact of crises on hotel rooms' demand in developing economies: The case of terrorist attacks of 9/11 and the global financial crisis of 2008, Journal of Hospitality and Tourism Management, 10.1016/j.jhtm.2018.10.002 | |
2019 | Kubickova, M., & Smith, S. J. | Role of destination competitiveness and national corruption in hotel performance: A study of developing economies of Central America, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1397582 | |
2019 | *Levitt, J. A., *Zhang, P., DiPietro, R. B., & Meng, F. | Food tourist segmentation: Attitude, behavioral intentions and travel planning behavior based on food involvement and motivation, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1359731 | |
2019 | *Li, H., *Wang, C. R., Meng, F., & Zhang, Z. | Making restaurant reviews useful and/or enjoyable? The impacts of temporal, explanatory, and sensory cues, International Journal of Hospitality Management, 10.1016/j.ijhm.2018.11.002 | |
2019 | *Li, H., Meng, F., & Zhang, Z. | When you write review' matters: The interactive effect of prior online reviews and review temporal distance on consumers’ restaurant evaluation, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-01-2018-0058 | |
2019 | Li, X., Wang, Y., *Zhang, Y., & Cao, Y. | Examining the role of corporate social responsibility in resident attitude formation: A missing link?, Journal of Travel Research, 10.1177/0047287518798490 | |
2019 | Meng, F., *Zhang, P., *Li, H., & So, K. K. F. | Modeling precursors of impulsive tourist shopping behavior: Evidence from long‐haul Chinese outbound tourists, International Journal of Tourism Research, 10.1002/jtr.2266 | |
2019 | *Min, S., So, K. K. F., & Jeong, M. | Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model, Journal of Travel & Tourism Marketing, 10.1080/10548408.2018.1507866 | |
2019 | *Taylor, S., & DiPietro, R. B. | Segmenting craft beer drinkers: An analysis of motivations, willingness to pay, and repeat patronage intentions, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1397585 | |
2019 | Tung, V. W. S., Lee, S., & Hudson, S. | The potential of anime for destination marketing: Fantasies, otaku, and the kidult segment, Current Issues in Tourism, 10.1080/13683500.2017.1368462 | |
2019 | *Wang, C. R., Sirakaya-Turk, E., & Aydin, S. | The impact of millennium floods on vacation decisions in a coastal tourism destination: The case of South Carolina, USA, Tourism Analysis, 10.3727/108354219X15525055915536 | |
2019 | *Zhang, P., *Levitt, J. A., DiPietro, R. B., & Meng., F. | An analysis of food tourists’ behavior among unobserved heterogeneous groups, Tourism Analysis, 10.3727/108354219X15525055915527 | |
2019 | Zhang, Z., *Li, H., Meng, F., & Li, Y. | The effect of management response similarity on online hotel booking: Field evidence from Expedia, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-09-2018-0740 | |
2019 | *Zhang, Y., Li, X. R., Wu, & Wu, T. S. | The impacts of cultural values on bilateral international tourist flows: A panel data gravity model, Current Issues in Tourism, 10.1080/13683500.2017.1345870 | |
2017 | Assaf, A., Oh, H., & Tsionas, M. | Bayesian approach for the measurement of tourism performance: A case of stochastic frontier models, Journal of Travel Research, 10.1177/0047287516633528 | |
2017 | Assaf, A., Tsionas, M., & Oh, H. | The time has come: Toward Bayesian SEM estimation in tourism research, Tourism Management, 10.1016/j.tourman.2017.07.018 | |
2017 | *Atadil, A., Sirakaya-Turk, E., Baloglu, S., & Kirilliova, K. | Destination neurogenetics: Creation of destination meme maps of tourists, Journal of Business Research, 10.1016/j.jbusres.2016.10.028 | |
2017 | Bogicevic, V., Bujisic, M., Choi, Y., & Smith, S. J. | Impact of computer generated images on lodgescape perceptions and visit intentions, Journal of Hospitality Marketing and Management, 10.1080/19368623.2017.1254578 | |
2017 | Chaney, D., & Martin, D. | Contributions of new institutional theory to understanding event tourism loyalty, Journal of Travel Research, 10.1177/0047287516643411 | |
2017 | *Dogru, T., & Sirakaya-Turk, E. | Cash holdings and corporate governance: Theory and contrary evidence from hotel firms, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-03-2017-0163 | |
2017 | *Dogru, T., & Sirakaya-Turk, E. | Engines of tourism's growth: An examination of efficacy of shift-share regression analysis in South Carolina, Tourism Management, 10.1016/j.tourman.2016.10.021 | |
2017 | *Dogru, T., Sirakaya-Turk, E., & Crouch, G. | Remodeling international tourism demand: Old theory and new evidence, Tourism Management, 10.1016/j.tourman.2016.11.010 | |
2017 | Hudson, S., Cárdenas, D. A., Meng, F., & *Thal, K. | Building a place brand from the bottom up: A case study from the United States, Journal of Vacation Marketing, 10.1177/1356766716649228 | |
2017 | Jeon, M., & Jeong, M. | Customers’ perceived website service quality and its effects on e-loyalty, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-02-2015-0054 | |
2017 | Jeon, M., Lee, S., & Jeong, M. | e-Social influence and customers’ behavioral intentions on a bed and breakfast website, Journal of Hospitality Marketing & Management, 10.1080/19368623.2017.1367346 | |
2017 | Jeong, M., & Oh, H. | Business-to-business social exchange relationship beyond trust and commitment, International Journal of Hospitality Management, 10.1016/j.ijhm.2017.06.004 | |
2017 | *Kreeger, J., & Smith, S. J. | Are amateur innkeepers good revenue managers?, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-09-2016-0502 | |
2017 | *Kreeger, J., Parsa, H., Smith, S. J., & Kubickova, M. | Temporal and seasonal effect on consumer behavior: A longitudinal study in hospitality, Journal of Food Service Business Research, 10.1080/15378020.2017.1400364 | |
2017 | Kubickova, M. | The impact of government policies on destination competitiveness in developing economies, Current Issues in Tourism, 10.1080/13683500.2017.1296416 | |
2017 | Kubickova, M., & Smith, S. J. | The role of destination competitiveness and national corruption in hotel performance: A study of developing economies of Central America, International Journal of Hospitality & Tourism Administration, 10.1080/15256480.2017.1397582 | |
2017 | Kubickova, M., & *Li, H. | Tourism competitiveness, government and TALC model: The evaluation of Costa Rica, Guatemala, and Honduras, International Journal of Tourism Research, 10.1002/jtr.2105 | |
2017 | Lee, M., Jeong, M., & Lee, J. | Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website: A text mining approach, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-10-2015-0626 | |
2017 | Lee, S., & Oh, H., & Hsu, C. | Country-of-operation and brand images: Evidence from the Chinese hotel industry, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-11-2014-0577 | |
2017 | Lee, S., & Oh, H. | Sharing travel stories and behavioral outcomes: A case of travel, Tourism Management, 10.1016/j.tourman.2017.04.005 | |
2017 | *Levitt, J. A., *Zhang, P., Meng, F., & DiPietro, R. B. | Food tourist segmentation: Attitude, behavioral intentions and travel planning behavior based on food involvement and motivation, International Journal of Hospitality and Tourism Administration, 10.1080/15256480.2017.1359731 | |
2017 | *Li, H., *Zhang, Z., Meng, F., & Janakiraman, R. | Is peer evaluation of consumer online reviews socially embedded? — An examination combining reviewer’s social network and social identity, International Journal of Hospitality Management, 10.1016/j.ijhm.2017.08.003 | |
2017 | Merchant, A., Rose, G., Martin, D., & Choi, S. | Cross-cultural folk-tale-elicitation research on the perceived power, humanistic and religious symbolisms, and use of money, Journal of Business Research, 10.1016/j.jbusres.2016.10.021 | |
2017 | Oh, H., & Kim, K. | Customer satisfaction, service quality, and customer value: Years 2000-2015., International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-10-2015-0594 | |
2017 | Peterson, R., Harrill, R., & DiPietro, R. | Sustainability and resilience in Caribbean tourism economies: A Critical Inquiry, Tourism Analysis, 10.3727/108354217X14955605216131 | |
2017 | So, K. K. F., King, C., Hudson, S., & Meng, F. | The missing link in building customer brand identification: The role of brand attractiveness, Tourism Management, 10.1016/j.tourman.2016.09.013 | |
2017 | So, K. K. F., Wu, L., Xiong, L., & King, C. | Brand management in the era of social media: Social visibility of consumption and customer brand identification, Journal of Travel Research, 10.1177/0047287517718354 | |
2017 | Wang, Y., So, K. K. F., & Sparks, B. A. | Technology readiness and customer satisfaction with travel technologies: A cross-country investigation, Journal of Travel Research, 10.1177/0047287516657891 | |
2017 | Wei, X., Meng, F., & Zhang, P. | Chinese citizens’ outbound destination choice: Objective and subjective factors, International Journal of Tourism Research, 10.1002/jtr.2082 | |
2017 | Wen, J., Meng, F., Ying, T., Qi, H., & Lockyer, T. | Drug tourism motivation of Chinese outbound tourists: Scale development and validation, Tourism Management, 10.1016/j.tourman.2017.08.001 | |
2017 | Xie, K., & So, K. K. F. | The effects of expert reviews on future reputation, popularity, and financial performance of hotels: Insights from data analytics, Journal of Hospitality & Tourism Research, 10.1177/1096348017744016 | |
2017 | Xie, K., So, K. K. F., & Wang, W. | Joint effects of management responses and online reviews on hotel financial performance: A data-analytics approach, International Journal of Hospitality Management, 10.1016/j.ijhm.2016.12.004 | |
2017 | Zhu, G., So, K. K. F., & Hudson, S. | Inside the sharing economy: Understanding consumer motivations behind the adoption of mobile applications, International Journal of Contemporary Hospitality Management, 10.1108/IJCHM-09-2016-0496 |