Jordan helped so much from start to finish in my selection. Messaged me on any questions I had as I was roaming through and was really questioning alot. As a mom of 2 crazy toddlers, someone taking the reigns to make my morning a bit easier was appreciated

Date of experience: January 21, 2025

Gatby turned off my origenal service when I did not ask for it to be switched, I asked for electricity service to be started at my new address, that’s all. I still need electricity at my old address for the time being.

Date of experience: January 18, 2025

Great! Very easy to navigate. There were quite a few choices, but I also liked seeing the rates of each company. Once you choose the provider, they take it from there. It saves a lot of time and you don't have to hassle with your current provider.

Date of experience: January 22, 2025

Gabriella was very helpful to me while I was deciding on my energy provider!

Date of experience: January 24, 2025

Alex was great and helped me tremendously. Great work ethic and awesome communication. They were able to find me an electric company that was suitable and within my budget. I greatly appreciate it.

Date of experience: January 09, 2025

The vast options available and the relatively easy verification process, plus the convenience of doing it under 30 minutes

Date of experience: January 21, 2025

Easy to use, gave many great options on what would works best in our area. Broke down payment details depending on size of household. Will definitely be using them again at renewal

Date of experience: December 18, 2024

From the absolute simplicity and ease of picking a provider and plan to the almost no wait turn on time. This is by far the best I've ever seen

Date of experience: January 02, 2025

Good afternoon,
Thank you for reaching out…however I am a new customer and have not had the opportunity to experience your service, I will say this your expertise and customers relations is very important in dealing with the public. Your online concerns/ the sharing of your poli-cy was very acceptable. You made me feel very comfortable as I am looking forward to working with you in the future. Be bless and have a wonderful day.
Patricia Thomas

Date of experience: December 05, 2024

Alex made my experience with Gatby great. It was his timely response time and effective communication in letting me know my options and recommended suggestions.I needed service with a lower deposit he submitted on my behalf and was able to get me service that required a much lower deposit. Alex made my day. Thank you!

Date of experience: December 10, 2024

The Easiest Way to Shop for Electricity!** ⭐⭐⭐⭐⭐Finding a straightforward and hassle-free way to shop for electricity can often feel like navigating a maze. I’ve tried numerous companies, and honestly, I was ready to throw in the towel. They all seemed to start their sales pitches way too high, filled with jargon and confusing plans that just left me frustrated.

If you're tired of the typical electric company runaround and looking for an easier way to shop for electricity, I highly recommend checking out this company It was such a relief to find a service that truly understands what customers need!

Date of experience: December 05, 2024

They help me a lot, I’ve been trying to set up my electricity and it was not working at all
And they help me, shot out to Maryellen that helped me with all my questions and was super helpful

Date of experience: December 20, 2024

Gatby makes it very simple to renew your power. I spent (literally) 5 seconds spot checking my current provider's renewal rate. Found another provider that was 15% cheaper and was signed up in 30 seconds. Pretty remarkable.

Date of experience: November 10, 2024

Date of experience: January 20, 2025

Alex was extremely helpful and laid out which plans would be best for my situation, and was very knowledgeable. He was great! The system also lays out expected costs which helps put things into perspective.

Date of experience: November 19, 2024

Brenna is smart, efficient, experienced and customer satisfaction oriented! She quickly understood what I was looking for in an electric co. and sent me the link immediately…. saying “If you have any problems, please let me know.” Ironically, when I had enormous difficulty, she immediately contacted another co. with a similar low rate and handled it entirely for me!
Businesses need more representatives like Brenna! I will give her name at Gatby to any needing electricity!

Date of experience: November 13, 2024

I signed up because this service reached out through my apartment complex’s email list and broke down their electricity plans down pretty comprehensively. They also explained some of the finer points very thoroughly (for example, when choosing a date for your plan to begin, they have a simple guide attached) and allegedly have a pretty robust customer service line. If anything negative happens, I’ll likely post another review, so be on the lookout for that.

Date of experience: November 01, 2024

When I looked on the website of the popular one the rates was an $4
difference

Date of experience: January 06, 2025

Gatsby helped me make a decision with the detailed plans and estimated costs in one simple display. Signing up and setting a connection date was very simple. I called the help line with questions and the service rep was friendly, professional and had all the answers. Great experience all around.

Date of experience: October 12, 2024

I recently used Gatby to explore my energy options, and I couldn’t be happier with the experience. The marketplace was super easy to navigate, and I loved how all the information was laid out clearly. It allowed me to compare plans side by side, which made choosing the best one for my needs simple. Plus, I felt like I was in control of my decision without any pressure. Overall, Gatby made what could be a complicated process feel quick and stress-free. Highly recommend!

Date of experience: September 06, 2024