Contact N-Wave

N-Wave Communications

To reach N-Wave’s Communications Office, send an email to nwave-communications@noaa.gov.

N-Wave NOC

N-Wave’s Network Operations Center can be reached 24 hours a day/7 days a week through the submission of an online service request form, by phone or email. 

  1. N-Wave Online Request Form: https://sn-tools.grnoc.iu.edu/nwave-request, select “Service Inquiry” and choose one of the three service request options:
  • New Service Request - Select if you need a service you do not currently have (i.e. new WAN connectivity, ERAV VPN Group, Managed LAN service inquiry, wireless service inquiry)
  • Change in Service Request - Select if you currently have a service and would like to modify or expand the service (i.e., add/remove/change ERAV group membership, change VLAN on a port, update prefix list)
  • Request Support - Select if you require assistance with an existing service (i.e., service outage, service degradation, service quality issues, routine maintenance)
  1. By Phone: (812) 856-7477
  2. By Email: nwave-noc@noaa.gov