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    Andy McPherson's Resume

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    Abdul
    Andy McPherson has over 10 years of experience providing technical support and solutions for both personal and enterprise hardware, software, and network environments. He has worked in various roles for both academic and corporate organizations, gaining experience in areas such as desktop and server administration, security protocols, project management, and customer service. McPherson seeks a new position to further expand his technical and leadership skills.

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    Andy McPherson's Resume

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    Abdul
    61 views2 pages
    Andy McPherson has over 10 years of experience providing technical support and solutions for both personal and enterprise hardware, software, and network environments. He has worked in various roles for both academic and corporate organizations, gaining experience in areas such as desktop and server administration, security protocols, project management, and customer service. McPherson seeks a new position to further expand his technical and leadership skills.

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    My semi-current resume!

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    Andy McPherson has over 10 years of experience providing technical support and solutions for both personal and enterprise hardware, software, and network environments. He has worked in various roles for both academic and corporate organizations, gaining experience in areas such as desktop and server administration, security protocols, project management, and customer service. McPherson seeks a new position to further expand his technical and leadership skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    61 views2 pages

    Andy McPherson's Resume

    Uploaded by

    Abdul
    Andy McPherson has over 10 years of experience providing technical support and solutions for both personal and enterprise hardware, software, and network environments. He has worked in various roles for both academic and corporate organizations, gaining experience in areas such as desktop and server administration, security protocols, project management, and customer service. McPherson seeks a new position to further expand his technical and leadership skills.

    Copyright:

    © All Rights Reserved
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    of 2

    ANDYMCPHERSON

    andymcpherson@gmail.com
    linkedin.com/in/andymcp

    TECHNOLOGYSPECIALIST
    HighlysuccessfulTechnologySpecialistwithdemonstratedexperienceinhardwareandsoftwaresales,implementationand
    supportinavarietyofbusiness,academicandhomeenvironments.Strongcustomerserviceandinterpersonalskills,
    creativeproblemsolvingandtechnicalknowledge.Seekingachallengingpositionwithpotentialtoexpandtechnicaland
    projectmanagementskills.

    CERTIFICATIONS

    SOFTWARESUPPORT

    ITILv3Foundation2011
    AppleCertifiedTechnicalCoordinator10.10
    AppleCertifiedSupportProfessional10.10
    AppleCertifiedMacintoshTechnician
    ASTO:iPhoneandiPadTechnicalTraining
    JAMFCertifiedCasperAdministratorv6.0
    GoogleAppsforBusinessCertifiedSalesSpecialist
    AdobeCertifiedExpert:PhotoshopCS4

    MacOSX10.010.10
    MacOSXServer
    CasperSuite
    WindowsXPWindows8
    ActiveDirectory/OpenDirectory(LDAP)
    GoogleAppsforWork
    MicrosoftOffice20032013,Office365
    AdobeCSCC

    PROFESSIONALEXPERIENCE

    8/20138/2015

    7/20118/2013

    DYNOLOGYCORPORATIONM
    acITNetworkSpecialist

    FortBragg,NC
    ProvideadvancedMacOSXdesktop/serversupport,deployment,managementanddocumentationfor
    theUnitedStatesArmy
    ManageMacOSXServers,XSAN,OpenDirectoryservices,fileaccessandbackups
    ImplementDoDnetworksecuritystandardsonMacOSXsystemsandCISCOhardware
    Recommend,plan,purchaseandimplementhardwareandsoftwareupgrades
    MaintainactiveDoDsecurityclearance
    CHARLOTTESTREETCOMPUTERS

    DirectorofBusinessSolutions/MacTechnician Asheville,NC
    LedoutsidesalesanddesignofenterpriselevelITsolutionsforbusinesscustomersincludinghardware
    and/orsoftwarefromApple,Microsoft,Lenovo,Google,MerakiandSynology
    Installed,configured,andmaintainedWindowsandMacOSXserversandnetworkstoragesolutions
    Createddetailedprojectproposals,quotes,presentations,anddocumentationforbusinesscustomers
    ManagedprojectsanddelegatedtaskstoSystemsEngineers
    PerformedinandoutofwarrantyrepairsandinstallationofcomponentsfortheentirerangeofApple
    computers


    7/20086/2011
    PRATTINSTITUTE
    MacTechnologySpecialist
    Brooklyn,NY
    IntroducedCasperSuitetohandleimaging,deployment,maintenanceandmanagementofover200
    Macintoshcomputers,resultinginasignificantincreaseinefficiencyandtimesavings
    CreatedMacOSXandWindows7imagesfordualbootdeployment
    Installed,configuredandmaintainedMacOSXservers
    DeployedandintegratedActiveDirectoryandOpenDirectoryservices
    ManagedcampuswideMacOSXiCalserver
    Providedendusersupportforcomputerlabsandservicedesk
    Createdandmaintaineddetailedtechnicaldocumentationoftechnicalmethodsandlabservices
    Developedandled

    workshopsandtrainingforstaffinMacOSXsupportandCasperSuiteadministration
    andmanagement

    5/20077/2008
    XPERTEKSCOMPUTERCONSULTANCY
    MacintoshSystemsEngineer
    NewYork,NY
    Supportedhardware,software,backups,datarecovery,repairsandinstallationofcomponentsforthe
    entirerangeofAppledesktops,laptopsandservers
    Providedonsite,phoneandremoteenduserandserversupport

    EDUCATION

    EmersonCollege
    (20022006)

    BachelorofArtsinVisualandMediaArts
    Classof2006

    ingaporeAmericanSchool
    S
    (19962002)
    Classof2002

    Singapore

    TaipeiAmericanSchool(

    19941996)

    FrankfurtInternationalSchool
    (19901994)

    Taipei,Taiwan

    Boston,MA

    Frankfurt,Germany

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