Integration of SD and HR

Is there any integration between SD module and HR module? 1) Primary Relationship : Enterprise Structure : the highest level of the HR module is Enterprise Structure and this is the base for every module. While implementing S P for the companies all the consultants of various modules sit together and identify the elements of enterprise structure from their point of vie! and form a common code for their various terminlogies. "et us say Personnela rea ::::::: Human Resource Plant ::::::: ## and PP Sales organisation ::::::: S$ "i%e this for the same area !e do address !ith several names from different S P #odules. &or this 'ommon rea !e ta%e a common code let us say 1(((. So the highest level of organisation after the company code is identified. )e*t to this step +ur responsibility is to identify ,Personnel Sub reas, -t is a division or $epartment belo! the level of personnel area. &rom S$ module belo! the sales organisation distribution channel and divisions !ill come. lso the sales reas . these are all assigned to the Sales organisation. nd !e %no! sales organisation has to be assigned to the 'ompany 'ode. #eas &rom HR Personnel area . Sales +rg in S$ Personnel Subarea . $istribution channel / $ivision 0o identify !hich is the common terminology for personnel subarea/ !e need to identify the reporting structure of the company and its accountability at each level . 0H-S PPE RS 0+ S-#P"E 120 S+ '+#P"E3. "i%e this maintaining the relationship at enterprise structure level should be done 4) Secondary Relationship 5-ndirect Relationships): Sales areas are assigned to another sales areas. Here many to many relationships are maintained rather than many to one 5 many Sales orgs to one company code) of primary relationships. Here !e should be very %een &rom H R point of vie! to identify personnel sub areas.

t the same time !e should %eep in mind the functionality of cost center also !hile framing the structure . 6) Employee relationships : HR Point of vie!: +nce !e identify the employee groups in the company li%e permanent/ contracts/ temporary/ trainee etc./ !e do focus on Employee Sub 7roups. S$ Point of vie! : -f the employee is at 0R -)EE or PER# )E)0 or 0E#P+R R8 has to be decided and accordingly should be assigned on recruitment at org assignemnt infotype (((1. We aslo %no! that infotype (9(( may also be initiated for maintaining the master data of employee at P 6( to assign sales organisation/ Sales +ffice/ Sales 7roups to each employee. :) Recruitment : We at HR have to identify the position and declare it as vacancy then !e can recruit as per our procedure as every body %no!s. +ther !ise go to the transcation code P "1 and creat sales representative and assign him to respective org div through (((1 infotype. P "6/P ": also may be useful. "i%e this at enterprise structure and employee structure HR and S$ share common ideas.

SAP Tickets -

hat Is That?

Handling tic%ets is called -ssue 0rac%ing system. 0he errors or bugs for!arded by the end user to the support team are prioriti;ed under three seviority High/ #edium and "o!. Each and every seviority as got its time limits before that !e have to fi* the error. 0he main <ob of the supporting consultant is to provide assistance on line to the customer or the organisation !here S P is already implemented for !hich the person should be very strong in the sub<ect and the process !hich are implemented in S P at the client side to understand/to analyse/to actuate and to give the right solution in right time.0his is the <ob of the support consultant. 0he issues or the tic%ets5problems) !hich are arised is ta%en care of on priority basis by the support team consultants. 0he !or% process in support pro<ects are given belo! for your reference. 1. 0he customer or the end user logs a call through any tool or by mail 5R $-3). 4. Each one of the support team is a part of support group. 6. Whenever a customer logs a call he =she has to mention to !hich !or% group 5by name).

:. +nce the calls came to the !or% group the support consultant or the team need to send an -R 5-nitial Response) to the user depending upon the priority of the calls. 50op/High/#ed/"o!/)one) >. 0hen the error is fi*ed/ debugged by the support consultant or the team. 0hen after testing properly by generating 0R50ransport Re?uest through the basis admin) @. 0hen it is informed to the end user=customer=super user about the changes !hich have moved to the production server by '0S process. 0hese are the process. -n summary/ !hat - understand is that if any configuration or customi;ation is re?uired to solve the issue/ then the consultant have to !or% on $EA 'lient/ then the end user !ill test it in the B client and after approval the 1 S-S consultant has to transport it to the PR+$2'0-+) client. n e*ample: 0ic%ets in S$ can be considered as the problems !hich the end user or the employee in the company face !hile !or%ing on R=6. 0ic%ets usually occur during the implementation or after the implementation of the pro<ect. 0here can be numerous problem !hich can occur in the production support and a person !ho is !or%ing in the support has to resolve those tic%ets in the limited duration/ every tic%et has the particular deadline alert so your responsibility is to finish it before that deadline. 0o begin !ith/ !e should give ,0-'CE0, to you for not %no!ing it. Here is an eg of a tic%et raise: End user is not able to 1. 'reate Sales order for a customer from a )e! plant/ since shipping point determination is not happened . 5 Without Shipping point the document becomes -)'+#P"E0E and he !ill not be able to proceed further li%e $E"-AER8/ 1-""-)7). He raises a tic%et and the priority is set in one of the belo!: 1. "o! 4. #edium 6. High. )o! you need to solve this tic%et. 8ou !ould analy;e the problem and identify that the SP configuration has to be done for the ne! plant. 8ou !ould re?uest a transport for $EA '"-E)0 to 1 S-S. 8ou do the change and Re?uest one more 0ransport to 1 S-S for B client. 0he End user !ill test the same by creating a sales order for the ne! plant and approve it. &inally/ you re?uest a transport to move the changes to PR+$2'0-+). +nce the change is deployed in production the 0-'CE0 is closed. What - have given is a small e*ample. 8ou !ould get some real issues !ith severity H-7H in your dayDday support.

hat Are !unctional S"ecification in SAP?

0o spea% at macro level that is at pro<ect manager or at senior levels. 0he &unctional Spec 5Specification) !hich is a comprehensive document is created after the 5SRS) Soft!are Re?uirements $ocument. -t provides more details on selected items originally described in the Soft!are Re?uirements 0emplate. Else!here organi;ations combine these t!o documents into a single document. 0he &unctional Specification describes the features of the desired functionality.. -t describes the productEs features as seen by the sta%e holders/ and contains the technical information and the data needed for the design and development. 0he &unctional Specification defines !hat the functionality !ill be of a particular area that is to be precise a transaction in S P terminology. 0he &unctional Specification document to create a detailed design document that e*plains in detail ho! the soft!are !ill be designed and developed. 0he functional specification translates the Soft!are Re?uirements template into a technical description !hich a) Ensures that the product feature re?uirements are correctly understood before moving into the ne*t step/ that is technical development process. b) 'learly and unambiguously provides all the information necessary for the technical consultants to develop the ob<ects. t the consultant level the functional specs are prepared by functional consultants on any functionality for the purpose of getting the same functionality designed by the technical people as most of the times the functionalities according to the re?uirements of the clients are not available on ready made basis. "et me thro! some light on documentation !hich is prepared before and in a pro<ect: 1) 0emplates 4) Heat nalysis D 6) &it 7ap or 7ap nalysis :) 1usiness Process $esign >) 1usiness Process #odel @) 1usiness 'hange F -mpact G) 'onfiguration $esign/ !hich is <ust > H of 0otal S PD have different names D I) &uture -mpact F 'hange ssessment 9) &unctional $esign 5#odule Wise) 1() Ris% ssessment 11) Process #etrics and #any #oreDD Which has impact on 1usiness and its !or% flo!

)ote J 0his documents are prepared in Aanilla S P Standards DD 0hings differ from one implementation to another/ and it al!ays depends on the type of business !hich is opting for S P. hat is Attendance # Absences $uota? Absence Quotas: n employeeEs entitlement to a certain absence. 0he ?uota has a limited validity period/ and is reduced by each recorded absence. ttendance Buota: $etermines an employeeEs timeDrestricted entitlement to certain attendances. +ne such e*ample is overtime approval. Recording an attendance of this type reduces an employeeEs entitlement hat is Substitutions? substitution is employee !or%ing time that deviates from planned !or%ing time and=or is paid at a different rate because the employee !or%s at an alternative position. Substitutions allo! shortDterm deviations to personal !or% schedules/ as !ell as different payment for an employee/ to be recorded in the system. Substitutions can be set up regardless of !hether the absent person is actually being replaced or substituted for temporarily. hat is A%ailability? $escription of !hen a service employee is or is not available. 0he resource planner uses availability as bac%ground information !hen scheduling a service employee. hat are Attendance # Absence Ty"es? 7rouping together of employeesE scheduled attendances and actual attendances according to the reason for the attendance. ttendances can also be grouped for other personnelDrelated reasons/ such as for employee time accounts and for valuation of personnel times. How do we record a &%ertime? +vertime approvals can restrict the amount and the e*act point in time !hen !or%ing time is recogni;ed as ,overtime., 0he type and amount of overtime compensation also depends upon this criteria. 0he normal !or%ing time of an employee is used to determine overtime. )ormal !or%ing time can also be calculated according to the specific time periods used to perform !ee%ly or monthly overtime calculation analyses.

hat is Attendance # Absences 'ounting Rule? Att Counting Rule: Statement that determines deduction days=hours and payroll days=hours from attendance days=hours. n attendance counting rule is made up of several attendance counting rule items. hat is the difference among work schedule( daily work schedule and work schedule rule? Work schedule: 0he !or% schedule define an organi;ation !or%s timetable/ and contains information on !or%ing and brea% times for group of employees. Daily ork Schedule) -t defines the start and end of !or%ing time of the day.

Work Schedule Rule: WSR defines the period !or% schedule in more details. 0he Employee Subgroup/ Personnel Subarea for !or% schedules and Public Holiday calendar are ta%en into account. hat is counting rules? Counting Rule for Abs/Attn * D Specifies conditions that must be fulfilled for counting rule to be chosen/ and specifications that decide ho! the attendances=absence are counted to determine the payroll days or hour. hat is time +uotas? Time Quotas. D -t is related to absence and attendance. -t is re?uired at the time of grouping of EEmployee subgroup for 0ime ?uotaE and EPersonnel Subarea for 0ime ?uotaE. Is absence,attendance +uotas are "art of time +uotas? 8es hat is T# what are its functions?

0ime #anagerEs Wor%place is the option for time administrators to enter the time dataKs/ it is mainly for maintaining the time events in decentrali;ed. 2sing intuitive -$ they !ill enter the time events and also absences/ +0. hat is Rounding Rule? -t is a rule to round the absence and attendance hours !hich !ill be attached to 'ounting Rule and then assign to $eduction Rule.

hat is $uota deduction? Buota deduction is the deduction of employeeEs absence from the entitlement for any base period. hat is $uota 'om"ensation? Buota 'ompensation is ho! the ?uota is compensated either by off or by encashment.