Information Technology Management: César Díaz

Csar Daz
341B Fieldpointe Blvd, Apt 201

Frederick, MD 21701
Email: cesar@cesardiaz.me
Phone: (240) 397-8763
INFORMATION TECHNOLOGY MANAGEMENT

Strategic Planning . . . System Administration . . . Collaborative Leadership
Strategic, results-driven IT leader with proven results in building solid, scalable

infrastructures and designing and implementing strategic plans to support
growth at fast-paced national and international organizations. In-depth
experience at designing and administering enterprise-wide solutions that
substantially improve operating stability, efficiency and profitability. Highly
creative and innovative thinker, demonstrating practical yet imaginative
approaches to service delivery, work flow management and process
improvement. Excellent communication skills with proven successes interacting
with all levels in an organization. Bilingual in English and Spanish. Expertise
includes:
Network Administration
Customer Focused
Disaster Recovery
Talent Acquisition
Vendor & Contract Management
Training
Cloud Computing
Virtualization
Technical Skills
Platforms: Windows NT/2000/2003/2008/2012/XP/7/8, Linux, , Free BSD, Exchange 2000/2003/2010,
EMC Storage, Blackberry Enterprise Server, Citrix Metaframe XP, VMWare VSphere
Networking: Cisco and Asante Switches and Cisco Routers, Netscreen Firewalls, Windows Active
Directory and Group Policies
Security: Snort Intrusion Detection System, NMAP, Access Control Lists, McAfee Anti Virus, Symantec
Anti Virus, Digital Certificates, RSA, Cisco VPN, Cisco Wireless Security, site to site VPN connection,
Contivity VPN, Secure FTP, St. Bernard Web Filtering, CommTouch Spam Filtering, Barracuda Anti
Spam firewall, Microsoft Forefront, Checkpoint firewalls, Juniper VPN, ForeScout Counter Act.
Network Monitoring: MRTG, Nagios, Advanced Host Monitor, Syslog, Ntop, Cacti
Software: MS Office 365/20013/2010/2003/2000/98, McAfee Virus Scan, Remedy, Zone Alarm,
Microsoft SQL, Infor Syteline
MS Project, MS Visio, Acrobat, Veritas Backup Exec versions 8-10, Track IT, Avaya IP Office Phone
Manager SQL server
Telecom: Avaya IP Office Phone Switch, Lucent Technologies
Protocols: TCP/IP, UDP, SNMP, SMTP, POP3, DHCP, DNS,
Education and Certification
B.S. Information Technology, University of Phoenix, in progress

MCSE - Microsoft Certified Systems Engineer, ITECH INC, 2000
MCP- Microsoft Certified Professional, ITECH INC, 2001
Security Boot camp, Global Knowledge
Exchange 2000 Certificate of training
Linux Training, Global Knowledge
VCP 5.5
EMPLOYMENT HISTORY:
FREDERICK COUNTY PUBLIC SCHOOLS, Frederick, MD September 2014 -November 2014
Update Veeam Backup and Replication to version 7. Update Backup Exchange 2012 to more efficiently
use OST targets. Monitor new backup configuration for functionality. Configure new method for SQL
backups. Update firmware and configuration of Exagrid SAN
PATRIOT TECHNOLOGIES:, Frederick, MD 2013- 2014
Maintain and administer Patriots computer networks and related computing environments including
hardware, system software, applications, and configurations in accordance with regulatory, company, and
department requirements. Implement networks improvements as needed, including performance
monitoring, redesign of network topology, implementation of VMware VSphere, Forescout CounterAct.
Maintain Syteline and Sharepoint SQL-based databases.
CHEMONICS INTERNATIONAL, Washington DC 2007 - 2013
Director of Desktop Support 2010 2013
Director of Systems Engineering 2008 2010
Network Security Manager 2007 - 2008
Oversee Tier 2 and 3 support engineers. Lead technical engineer for internal projects. Act as primary
escalation resource as well as contact point for other IT departments. Manage day to day scheduling of
staff, performance evaluations, promotions and remedial actions. Manage department budget to ensure
department goals within established department budget and staffing.
Hands-on lead engineer for internal projects and Vmware administration

Develop system to provide consulting services for offices in 85 different countries
Project lead for virtualization initiative, migrating close to 100 physical servers to VMWare ESX
platform, reducing physical server footprint by 85%
Manage ESX environment consisting of 16 ESX hosts, 100+ virtual machines, HA, DRS,
VMotion and SRM
Design and implement disaster recovery/business continuity plan, leading to complete DR and
BC for all critical systems
Implemented changes to IT equipment procurement process for field offices, reducing project
start up time
Project lead migrating company from 20% laptop users to 95% laptop users, increasing
workforce mobility
Renegotiate mobile device contract, resulting in a $30,000 a year savings
Implement intrusion detection system
Manage project to migrate 700+ users from Windows XP to Windows 7
Lead effort to redesign backup policy for over 3 TB of data, resulting in complete backup
coverage
Travel to Kabul, Afghanistan to lead new network installation project.
Travel to Baku, Azerbaijan to conduct security investigation
4/2006 to 4/2007 NEW SIGNATURE, INC, Washington, DC. 2006 - 2007

Support Team Manager
Manage a team of 6 technicians providing IT consulting services to varied clients in the Washington DC
area. Serve as lead technical resource for numerous projects including office moves, deploying networks
for new offices, monitoring and maintaining diverse networks. Schedule, mentor, and supervise project
management activities for team leaders. Serve as first point of contact for clients.
Implement Nagios infrastructure to monitor up time for remote clients
Develop standard installation procedures, reducing new installation times by half.
3/2003 to 4/2006 MEDIFACTS INTERNATIONAL, Rockville MD 2003 2006
Network/Systems Engineer
Provide system administration and maintenance for multi-server environment running MS Windows
2000, Linux, Solaris, FreeBSD. Define and implement disaster recovery framework to minimize impact
of any potential system downtime. Responsible for Vendor Relationship Management. Serve as central
point of contact for Asian and European staff to maintain Wide Area network connectivity, security and
reliability.
Developed and implemented 2 tiered authentication for Wireless Access for remote employees
Set up new child domains on-site in Germany, Poland and China
Adhere to 21CFR11 Compliance Guidelines and Documentation resulting in company passing
over a dozen client audits
Implemented network, server and application monitoring and support processes to provide
improved quality of service
Configure BIND to manage internal and external DNS
Implement Blackberry Enterprise Server to support 45 users
Develop company mobile device policy
Migrate 300 + users from Exchange 5.5 to Exchange 2000
Manage project to implement Citrix services, leading to increased staff productivity
Train 200 + users on Microsoft Office applications, Blackberry use and network security
11/2001 to 3/2003 VISALIGN, Washington D.C. 2001 - 2003

Help Desk Engineer
Delivery of desktop and laptop computer support services, including installation, configuration,
troubleshooting, maintenance, and repairs of personal computer systems, terminals, printers and other
peripherals as required
Manage, coordinate, and schedule hardware, software and modifications
Provide phone and hands-on technical support for PC hardware, network and software support to users
Prioritize wide array of service requests
Perform routine computer equipment moves, upgrades, and configuration
Provide technical expertise to ensure that desktop and laptop computers are functioning properly

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Csar Daz

341B Fieldpointe Blvd, Apt 201

INFORMATION TECHNOLOGY MANAGEMENT

Strategic, results-driven IT leader with proven results in building solid, scalable

B.S. Information Technology, University of Phoenix, in progress

Hands-on lead engineer for internal projects and Vmware administration

4/2006 to 4/2007 NEW SIGNATURE, INC, Washington, DC. 2006 - 2007

11/2001 to 3/2003 VISALIGN, Washington D.C. 2001 - 2003

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