MAN 336 Syllabus - Spring '15 - 04560 - Passovoy
MAN 336 Syllabus - Spring '15 - 04560 - Passovoy
MAN 336 Syllabus - Spring '15 - 04560 - Passovoy
Phone:
Office:
E-Mail:
Office
Hours:
M T W TH 11:00am 12:00pm,
or by appointment
T 4:00 5:00pm
W 11:00am 12:00pm
Class:
Prerequisites
Credit or registration for Business Administration 324 or 324H; and credit or registration for three
semester hours of coursework in psychology, sociology, or anthropology.
Course Description
The purpose of this course is to provide a basic knowledge of the management of organizations. This
course surveys issues pertaining to people in the context of organizations, including behavior and
processes related to individuals, teams, and organizational systems. Many of the courses in the business
school curriculum teach you to manage information, money, and other material organizational resources.
All of those skills will help you become a better manager. But it is your people skills that will ultimately
have the most impact on your success as a leader. The course is designed to provide an understanding
of the fundamental theories of organizational behavior, to build critical thinking skills by analyzing how
those theories apply to current management trends and issues, and to develop teamwork, problem
solving, and written and oral communication skills.
Lectures follow and/or compliment the text and will build upon the readings from text and assigned
articles. Students are expected to be prepared for each lecture by completing the relevant assignment
before class. Discussions are an integral part of each class session. Each of you may expect to be
called upon to contribute ideas, opinions and insights based on the readings, videos, exercises, etc.
Please see the attached course schedule for assignments and important dates.
Course Objectives
1. Provide an introduction to the management of human behavior in organizations by exploring
concepts and information associated with the process of managing organizations and the
behavior of the individuals and teams within the organizational setting
2. Analyze how cognitive, behavioral, and emotional outcomes contribute to
and sustain
organizations, identifying processes and methods that can improve the behavior, attitudes, and
effectiveness of organizational members, with a particular emphasis on ethical decision making
and change management
3. Explore the management functions of planning, organizing, leading, and controlling at the
individual, team, and organizational level
4. Apply organizational behavior and management theories to practice in the classroom,
organization, and society through readings from modern management literature
Spring 2015
Page 1
Book:
Author(s):
ISBN:
Course:
Professor:
URL:
This textbook is published by Flat World Knowledge and they have a low-cost popular option (AllAccess Pass - $39) that assumes you will read the textbook online. If you instead want a printed and
bound copy, its available direct from the publisher for a modest fee of $59 (B&W) or $139 (color).
(Allow 10 business days for delivery).
A Supplemental Reading Packet (Organizational Behavior Slides & Articles) is available at the
University Co-op. It contains all of the lecture slides and articles that are part of the required reading
for the course. It is required.
The Harvard Business Cases (Organizational Behavior Cases) are available at the University Coop in a packet. They are required.
The Leadership and Team Simulation Everest is available from Harvard Business School
Publishing (https://cb.hbsp.harvard.edu/cbmp/access/31722710) and is required.
SAGrader this is an online, real-time essay grading tool we will use to submit the case homework
assignments. You will need to go to www.sagrader.com and sign up as a Student. The cost is $15.
If you are on financial aid and require this be done thru the Co-op, there are a limited number of
access code cards available from the Co-op. This is required.
Additional materials may be distributed in class (readings, exercises, etc.), through online sites or on
Canvas (http://utexas.instructure.com). Some of these materials may have an additional cost.
Spring 2015
Page 2
your ideas through questioning. The instructors primary role is to manage the class process and to insure
that the class achieves an understanding of the case situation. There is no single correct solution to any
of these problems. There are, however, a lot of wrong solutions. Therefore, my role will be to point out the
faulty logic and assumptions and steer us toward identifying several possible scenarios that would deal
effectively with the problems presented in the case.
Your assignment is to answer a few questions after reading each case. The key to answering these
questions correctly is to think critically about the case. Your submission will be done through SAGrader,
an online, real-time feedback grading tool. Late submissions will not be accepted. See Canvas for
further details.
Case Study Homework (team preparation):
By the second week of class you will be assigned to a team. You and your teammates will be required to
present one case study (assigned by your instructor) to the rest of the class. You will work in your team
to prepare the case by answering all of the questions for that case noted on Canvas (both required and
optional questions). In addition, the class audience may ask you additional questions about the
case. Please prepare a PowerPoint presentation. Presentations should be no longer than 15
minutes. Since everyone in the class will have read the case, you should focus your time on answering
the questions rather than going over the case history (although a short history can be helpfulso as to
get everyone on the same page). Each member of the team will be required to participate in both the
preparation and the presentation. Your grade will be determined by the average of two factors: class
audience grade and instructor grade. If your team is presenting, you are excused from having to turn in
the individual case write-up for that case assignment. In this situation, Canvas will record a zero for the
written case homework; and instead will record your grade for the oral presentation. At the end of the
semester Canvas will drop your lowest case homework grade (presumably the zero noted above).
Team Exercises:
If you are not present for a given Team Exercise, you will receive a zero grade on that assignment.
The only exception to this will be a documented absence, with my prior approval and with the
appropriate documentation turned in to me within a week of returning to class. Legitimate excuses
include 1) traveling on University sponsored business, 2) you or a family member are sick or hospitalized,
3) you need to attend a funeral, or 4) something of that nature, including a job interview that cannot be
rescheduled. If I approve the absence, you may be given a make-up assignment. Do not attempt to
present your excuse at the end of the semester when you discover you are just short of the next grade.
Again, approval needs to be secured in advance of your absence and the necessary documentation must
be presented to me within a week of returning to class.
Leadership and Team Simulation Everest:
This team exercise is a computer simulation where each team member plays a different role as part of
expedition attempting to assent Mt. Everest. Since it is a computer simulation, it requires that you
REGISTER ON THE HARVARD BUSINESS SITE BEFORE YOU PARTICIPATE, and that you WATCH
THE INTRODUCTORY VIDEOS, ALSO BEFORE YOU PARTICIPATE. I will ask you to do both of these
things several days prior to the exercise. Your failure to do so on time will result in zero credit for this
exerciseeven if you attended the exercise.
You will also need to bring a computer to class in order to participate & get credit. In the event you
do not have a computer of your own, you may go to the McCombs Media Center (on the third floor) and
check one out. There will be no excuse for not having a computer on the day we do this exercise.
Team Project:
Once you are assigned to a team (by the second week of class) you and your teammates will be
expected to formulate and execute a semester-long team project that will be due at the end of the
semester (see calendar for exact due-datesthere are several).
The project requires that you examine a current people-related problem (as opposed to a process-related
problem) in a real organization. A problem that has already been resolved or is historical in nature is not
acceptable. Examples of people-related problems might include employee engagement or cultural
issues, but would not include the company asking you to come up with a new set of reports or hiring
proceedures (these might be examples of process-related problems).
MAN 336 / Passovoy
Spring 2015
Page 3
The purpose of the project is to give your team an opportunity to apply what has been learned in the
course to organizational problems in an organization of the teams choice. Your team should identify a
public, private, or not-for-profit organization (or part of one) to study. You may select an organization in
which one or more of the team members has worked or has been a member of. This is not a
requirement, but is often helpful. I advise you to be selective in choosing an issue or problem within an
organization, as a lack of depth in the issue itself will not be an acceptable excuse for lack of depth in the
analysis. You will want to ensure that you conduct primary research and that you document this primary
research in your report. Gathering first-person information is important in any project.
Your team is required to gather first-hand (primary) information from people in the organization through
direct contact with them. To obtain a balanced unbiased view, you should speak with more than one
person to fully understand the scope of the problem. This information must be documented and
verifiable. In-person meetings are best although you can have conference calls with the individuals as
well as follow up questions via e-mail. However, e-mail should not be your primary form of
communication. You may supplement this information with secondary data. Secondary data will only be
accepted if it comes from a reliable source. For purposes of this project, data is considered reliable if 1) it
comes from the web site of the organization you are studying or 2) if the data comes from any book,
magazine, database or journal that is available at any UT library either in paper or electronic format
(www.lib.utexas.edu). You should identify a current problem to analyze rather than an historical one.
You should focus your analysis by applying the concepts from the course.
At some point, you may find one member of your team who is not pulling his/her own weight. You are
urged not to let problems develop to the point where they become serious. Beware of excuses such as
Im too busy or I have work/health/social problems. Be reasonable, but dont let the problem continue
to grow. Try to solve the problem yourselves. If you cant, bring it to me but dont wait until the end of the
project. If I am convinced that someone has not carried his/her fair share for any reason I will reduce
that persons grade to as low as a zero if I believe it is warranted. I suggest that you openly communicate
with the individual. During your career, you will find people who will take advantage of the other team
members. Learn to deal with this situation now.
Grading of Team Project:
Your team project is worth 125 points in total and will be graded as follows.
Note: Any team member receiving an average of less than 90% of the team average
on the evaluation will receive the ratio of their team average compared to the
combined team average applied to each project grade. For example, a team
receives 67.5 out of 75 points on the written project report. The team evaluation at
the end of the semester shows a team evaluation average of 90%, based on all team
members. One member of the team received a 60% average on their evaluation.
Since their score is below the 90% cutoff score (.9 x 90 = 81%), they will receive
60/90 (or 67%) of the score received by the team on the project. This will yield a
score of 45 points on the team project (.67 x 67.5 points earned by the team) for that
individual student (other team members receive 67.5 points each).
If there are no point deductions as noted above, your score for this in the
Gradebook should be blank or zero. If there is a deduction, it will show under this
Spring 2015
Page 4
assignment as a negative score & will reflect a deduction off your team project
paper and presentation scores.
Business News:
This is a business course. And all of you are business students. Therefore, it is important that you pay
attention to what is going on around you every day in the world of business. Many of you already do this
you listen to NPR, or read the Wall Street Journal, or check in with Yahoo News, or any number of other
possible sources to see whats new and affecting our lives. But if you dont, you need to.
Most class sessions - at the very beginning - we will spend about 5 minutes talking about business news.
This is a team discussion; which means that you need to come to class prepared to share with your fellow
classmates something you feel is interesting and/or impactful. The only rule: it needs to be about
business in some fashion. As you take a moment to research this, also take the necessary time to
actually understand it; and be prepared to answer questions if someone should ask.
Extra Credit:
Planned extra credit is available to all students and is worth a maximum of 10 points. The assignment is
called What Have You Learned?, and consists of up to 5 posts to a class blog located on Canvas. You
will receive 2 points for each submission you make (i.e., up to 5 submissions). You're welcome of course,
to make more submissions than 5 if you like.
Consider it to be like a blog or a journal. I'm interested in what you've learned in this course - not the little
stuff, but rather the things that might have been a surprise or epiphany to you. For instance, "I learned
that not everything in the business world is black and white; but rather, most things are very complicated
and therefore result in there being more than one option of how to proceed with that issue. This surprised
me because ....".
Don't do these all at once. You could; but I think it would be best to spread them out, as you will likely
learn some pretty cool things later on in the semester. However, the last day to post these and receive
credit is class time on the last day of regular classes. And dont hesitate to comment on another students
postings. Maybe youve had some experience with the issue, or maybe you have an opinion about it.
I will reserve the right to add other extra credit if I see merit in doing so.
All extra credit points simply add to your total number of points which will serve to push you toward the
next grade. In every class there will be a significant number of students that are just a few points away
from the next higher grade. Doing extra credit is an easy way to get there.
Grade Calculation:
Your overall course grade will be based on the total number of points you have at the end of the semester
out a possible 500 points.
Assignment
% of
Grade
Exam #1
20%
Exam #2
20%
Paper
20%
Team project paper
17.5%
Team project presentation
5%
Team project proposal memo 1.25%
Team project agreement
1.25%
Case write-ups (9)
7.2%
Team case presentation
0.8%
Team exercises (4)
7%
TOTAL
100%
Points
Possible
100
100
100
87.5
25
6.25
6.25
36
4
35
500
Spring 2015
(4.00)
(3.67)
(3.33)
(3.00)
(2.67)
(2.33)
(2.00)
(1.67)
(1.33)
(1.00)
(0.67)
(0.00)
(465 or more)
(450 464.4)
(433.4 449.4)
(417 433)
(400 416.4)
(383.4 399.4)
(367 383)
(350 366.4)
(333.4 349.4)
(317 333)
(300 316.4)
(299.4 or fewer)
Page 5
If your grade is borderline (3 or fewer points out of 500 away from the next half letter grade), it will
ONLY be considered (not guaranteed) for the higher value if I feel your attendance and class participation
has been sufficient to warrant the higher grade. For example, if you do all the work but dont EVER, or
rarely, participate in class discussions and your attendance is less than stellar, and your point score at the
end of the semester is 449, you WILL receive a B+.
In addition to the team exercises that contribute to your grade, there may be additional in-class games or
exercises that will not be graded; however as noted above, if your grade is borderline your contribution
will be noted.
Major grade assignments (e.g., exams and papers) may be reviewed by you for a period of 2 weeks after
that assignment is due. After that, the grade is locked and the assignments are filed away. During that
review period, you may come to my office to look over your exams and graded assignments and discuss
them with me or with the TA; however, under no circumstance may you remove the assignments
from my office, nor make any manner of copy for your own or anyone elses use.
There will be no curve and no extra credit (other than noted below). DO NOT LOBBY ME FOR
THAT ONE OR TWO OR FIVE POINTS YOU ARE AWAY FROM THE NEXT GRADE. You alone are
responsible for how well you do in this class. No one deserves a grade; they earn a grade.
Communication
I encourage every student to contact me whenever there is a question or concern. Sooner is better than
later and dealing with a potential problem in advance is far better than making an excuse after the fact. I
expect that emergencies will arise for some members of the class. If an emergency arises that impacts
your class performance or contribution, please contact me. To facilitate contact, my home number is
listed above.
I may be using Canvas for e-mails (for instance, to change a due date or assignment), so please be sure
that your e-mail information is correctly registered. You may update your address by starting at
www.utexas.edu, clicking on UT Directory, choosing Frequently Asked Questions. The first question will
provide you with a method for updating your contact information.
Attendance
To perform as well as possible, students are advised to attend every class. If that is not possible, you
may get lecture notes from Canvas and contact other members of the class to clarify information. If, after
doing that, you still have questions about the information presented on a given day, please contact me.
Class Participation
Class participation is important and critical in this class. Active class participation will be one measure of
your ability to make and communicate sound decisions. Unexcused absences will negatively affect your
grade. Your on-going preparation for, participation in, and contribution to the various discussions and
activities of the class will be assessed. In addition, attendance, quantity, and quality of contribution count.
In short, my expectation is simple--You are expected to come to every class prepared. More specifically
though, what does it mean to come to class prepared? It means that:
1. you will have read the material and have completed all of the assigned cases, exercises and
readings;
2. you will be able to articulate the central thesis and the arguments that supported it (them);
3. you will have already mentally critiqued each reading;
4. be able to see how readings relate to and combine with each other;
5. you will be able to provide your answers (and support for those answers) to the questions
discussed in class; and
6. you will place your name tag in front of you for each class
In short, I expect that you will come to class prepared and ready to actively participate. Regarding inclass discussions, some of the characteristics of effective class participation are as follows:
MAN 336 / Passovoy
Spring 2015
Page 6
1. Do your comments show evidence of a thorough reading and analysis of the materials?
2. Are your points relevant to the discussion in terms of increasing everyone's understanding, or are
they merely a regurgitation of the readings?
3. Do your comments take into consideration the ideas offered by others earlier in the class, or are
the points isolated and disjointed? (The best class contributions following the lead-off tend to be
those which reflect not only excellent preparation, but also good listening, and interpretative and
integrative skills as well.)
4. Do you show a willingness to test new ideas or are all comments cautious and "safe"?
5. Do you interact with class members by asking questions or challenging conclusions?
Clearly, you must participate if you are going to share your ideas with others; but excellent participation
does not mean simply contributing in every class. The best contributors in past classes have been those
whose contributions were both insightful and persuasive. The issue is one of quality, not simply quantity.
If I call on you and you do not want to answer, you are allowed to simply pass on the opportunity to
respond. Passing once or twice is acceptable, however passing regularly is not advised.
Spring 2015
Page 7
Spring 2015
Page 8
Date
1/20
Topic
Course Overview
1/22
Organizational
Behavior
Case
Other
Video: The Office
BUSINESS N EWS
T EXT C HAPTER 1
ARTICLE :
How To Recruit, Retain, and Engage Your Most
Valuable Corporate Asset
Consolidated
Products (on Canvas)
BUSINESS N EWS
1/27
Managing
Demographic
& Cultural Diversity
1/29
Understanding
People at Work
TEAM A SSIGNMENTS:
Posted on Canvas and
announced in class
BUSINESS N EWS
T EXT C HAPTER 3
2/3
2/5
Theories of
Motivation
TEXT C HAPTER
TEXT C HAPTER
Conflict on a Trading
Floor
BUSINESS N EWS
2/10
2/12
2/17
TEAM EXERCISE 1:
Marshmallow Challenge
Designing a
Motivating Work
Environment
TEXT C HAPTER
ARTICLE :
Why Incentive Plans Cannot Work
BUSINESS N EWS
Lincoln Electric
10
2/19
Managing Stress /
Emotions
TEXT C HAPTER
BUSINESS N EWS
T EAM 3 CASE PRESENTATION
Gentlemen Read
Lyndon Brooks story
MAN 336 / Passovoy
Spring 2015
Page 9
Session
Date
Topic
11
2/24
Communication
12
2/26
13
3/3
Conflict &
Negotiations
Case
Other
BUSINESS N EWS
ARTICLE :
Gallups Workplace Jedi
TEXT C HAPTER
TEAM EXERCISE 2:
Win as Much as You Can
BUSINESS N EWS
ARTICLE :
The EE Engagement Movement
VIDEO:
The Magic of We
TEXT C HAPTER
10
Managing Diversity at
Cityside Financial
Services
TEXT C HAPTER
11
BUSINESS N EWS
T EAM 4 CASE PRESENTATION
Making Decisions
14
15
3/5
LECTURE :
A Winning Business
Plan
3/10
TEXT C HAPTER
16
3/12
17
3/17
Leading People
Within Organizations
BUSINESS N EWS
GEs Two-Decade
Transformation:
12
ARTICLE :
T-P Global Workforce Study
BUSINESS N EWS
Mt. Everest 1996
3/19
19
3/24
3/26
T EAM EXERCISE 4B :
Leadership & Team Sim
Mt. Everest debrief
(no laptop required)
20
LECTURE :
Shift Happens
21
3/31
BUSINESS N EWS
LECTURE :
Human Resource
Policies & Practices
Spring 2015
Page 10
Session
Date
22
4/2
Topic
BUSINESS N EWS
23
4/7
TEXT C HAPTER
13
24
4/9
Organizational
Culture
TEXT C HAPTER
15
Video:
Ben & Jerrys Ice Cream
BUSINESS N EWS
25
4/14
26
4/16
27
4/21
Organizational
Structure & Change
28
4/23
29
4/28
BUSINESS N EWS
LECTURE :
How To Become A
Great Company
LECTURE :
Systems Thinking
CLASS EXERCISE :
AES board meeting
BUSINESS N EWS
TEXT C HAPTER
14
Dave Armstrong
T EAM 10 CASE
PRESENTATION
30
4/30
COURSE EVALUATION
BUSINESS N EWS
31
32
5/5
5/7
TEAM P ROJECTS D UE :
Submitted on Canvas and in class
CONFIDENTIAL P ROJ EVAL SURVEYS D UE
WHAT H AVE Y OU LEARNED? E.C. DUE
Spring 2015
Page 11