Event Management Contents
Event Management Contents
Event Management Contents
Module 1
What is Event Planning?
Section 1
Section 2
Section 3
The Basics of Event Planning
Benefits of Successful and Safe Events
Module 2
Types of Events
Section 1
Corporate Events
Leisure Events
Private Events
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Conferences
Seminars
Meetings
Conventions
Educational or Training Events
Section 3
Sport Events
Festivals
Concerts
Fashion Shows
Section 4
Weddings
Special Party Celebrations
Event Planning Essentials
Module 3
Event Planning Process
Section 1
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Initiating an Event
Planning an Events Scope
Conducting a Site Survey
Managing Clients Goals and Expectations
Site venue Layout / Design
Selecting Contracting and Managing Performers
Staging the Event
Module 4
Event Concept and Theming
Section 1
Module 5
Event Budgeting
Section 1
Income and Costs Analysis
Establishing an Appropriate Level of Budgeting
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Module 6
Event Management Plan
Section 1
Module 7
Venue Management & Operations
Section 1
Venue Selection
Types of Venues
Site Design Considerations
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Module 8
Human Resource Management
Section 1
Section 2
Maintaining Effective Team Management
Resolving Conflicts
Releasing Staff at the End
Module 9
Marketing the Event
Section 1
Key Steps in Event Marketing
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Module 10
Major incident & Crisis Management
Section 1
Section 2
Section 3
Threat Assessment
Pre-event Public Health Survey
Public Health Contingency Arrangements
Planning Medical Care
Emergency Evacuation
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Module 11
Health & Safety Requirements
Section 1
Planning for safety
The Phases of an Event
The Event Safety Management Plan
Section 2
Planning for Safety in Large Events
Section 3
Planning for Safety in Small Events
Module 12
Communication & Customer Services
Section 1
Communication
A framework for Handling the Event
The Need to Maintain Emergency Communications
Off- site Links
Radio Communication
Telephonic Equipment
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Communication Procedures
Message delivery and Acknowledgement
Public Information and Communication
Communication Channels
Section 3
Customer Service
Customer Service Skills Required in Event Co-ordinator
Providing Professional Customer Service
Understanding the Demanding Customer
Inclusive Planning for People with Special Needs
Module 13
Catering Operations
Section 1
Catering
Safety Considerations for Catering Operations
Menus and Choices
Planning Catering Facilities
Section 2
Impact of Catering on Other Facilities Management
Services
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Audience
Workers
Controlling Sound and Vibration Levels
Monitoring Sound and Vibration Levels
Module 15
Transport Management
Section 1
Traffic Marshalling
Public Transport
Public Transport Management for Special Events
Parking
Section 2
Emergency Access
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Module 16
Crowd Management
Section 1
Section 2
Guests/ VIPS/ Restricted Areas
Use of PA system and Video Screens
Deployment of Staff for Controlling Crowd
Module 17
Monitoring & Evaluating the Event
Section 1
Why Should Monitoring and Evaluation be done?
How to evaluate an Event
Evaluation methods
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Event Surveys
Questionnaires
Interviewing
Observation
What to Observe
Module 18
Starting up & Running the Business
Section 1
Section 2
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