Telecommunications Billing

Solution & Service

Portfolio for the
Telco Market.
Billing.

Business flexibility

Solution & Service Portfolio for

the Telco Market.
T-Systems.

Best Practice for Our Customers.

T-Systems is a one-stop information and commu-

As part of an internationally renowned telecom-

nications technology (ICT) service provider. As

munications company, T-Systems designs and

an integral part of Deutsche Telekom Group,

implements systems and solutions for carriers

T-Systems has extensive knowledge and experi-

and telco operators all over the world.

Highlights of our Solution & Service Portfolio

for the telecommunications industry are:

of all sizes
Customer Relationship Management for
mobile and fixed carriers and ISPs
Network planning and optimization

ence within the telecommunications industry.

T-Systems offering covers the whole process
T-Systems integrated offering is unique, and

Scalable billing solutions for operators

Provisioning and process automization

of Plan-Build-Run:

unrivalled in the ICT world. Within the scope of

Excellency in consulting

Numerous references from within Deutsche

close partnerships, T-Systems acts as a single

Implementation of best-of-breed IT solutions

Telekom, as well as from other leading operators,

point of contact, providing effective, comprehen-

Reliable and high-performing IT operations

prove that T-Systems is one of Europes top ICT

sive answers to all information and communica-

companies.

tions technology needs. Our broad Solutions

Within T-Systems, more than 40,000 IT special

& Service Portfolio enables our customers to

ists worldwide, 7,000 of them with telco focus,

maintain their leading roles in todays highly

are ready to support our customers in all IT-

competitive markets.

related areas.

We optimize processes and cut costs for our

customers, thus providing them with additional
flexibility for their core business. This is achieved

Telco Enterprise

by targeted use of industry expertise and

cutting-edge technology. T-Systems services
encompass all levels of the information and communications technology value chain, spanning
from ICT infrastructure and ICT solutions, up to
and including, business process management.

Engineering
Networks,
Products &
Services

Network IT
Solutions

CRM and
Marketing,
Sales &
Service

Provisioning & Billing Enterprise

Process
Solutions
Automation

Business Enabling Solutions

Testfactory & Security
Application Lifecycle Management
Service Management, Architecture, International Delivery Engineering

T-Systems Billing enables you to

concentrate on your core business.
Strength & expertise for a
strong partnership.

We help you to make the right decision for

the right system:

Our service and solutions

portfolio at a glance.

T-Systems provides comprehensive

Flexibility, ability to respond, diversification

know-how in planning, implementing and

T-Systems supports your billing process

and constantly changing technologies are the

maintaining billing & payment solutions.

management across the whole value chain

main challenges of the telco market. In the fixed,

As an internationally leading systems

including Business Process Outsourcing.

mobile and cable markets new services need to

integrator and consultancy company we

be developed, new customer segments have to

develop tailored billing solutions based

In cooperation with our customers we develop

be opened up and new technologies have to be

on either individual software or standard

and implement viable and flexible systems

products.

that are able to cope with all current and future

introduced in ever shorter time.

Based on our extensive expertise in infor-

demands in the entire billing chain.

Short product lifecycles and an increasing

mation and communications technology

diversity of services create great pressure on

we analyze and optimize your entire billing

Our portfolio of solutions will be tailored to

process chain.

your requirements. We cover the needs of

telco operators and service providers. However,

there is more to it than introducing innovative

Our holistic approach offers maximum

offerings. The products and services also need

flexibility so that you can respond rapidly

to be billed promptly, cost-effectively and in

to the demands of the market today and

conformance with legal requirements. There-

tomorrow.

the individual or mass market as well as the

requirements of wholesale billing.

fore high-performance and flexible solutions

for billing & payment are crucial for successful
business.

Billing

02 . 03

Our expertise for your

growing needs.
Problem-solving competence from
one source.

Maximum cash flow at a minimum risk.

Our holistic approach also includes cross-process
solutions in the area of revenue assurance.

T-Systems has many years of experience as a

We analyze billing workflows, work out concepts

systems integrator in information and commu-

for error handling, optimize the processes and

nications technology projects. Based on our

thus contribute to increasing your companys

extensive know-how of technologies and pro-

liquidity.

cesses we provide consultancy, development,

implementation and maintenance of billing

Enterprise Application Integration: bundling

solutions in the fixed, mobile and cable markets.

resources instead of spreading them.

Thanks to many years of experience in the

Focussing on billing systems, which are cap-

management of highly complex projects

able of handling mass data, our offering

T-Systems is one of the worlds leading experts

includes the conceptual design as well as the

in seamless integration of heterogeneous

optimization of complex standard or individual

system environments, business processes

solutions.

and applications. As an expert in the enterprise

application integration field we bundle the

Our integration and consultancy services at

IT resources in your company and integrate the

a glance:

billing & payment solution seamlessly into the

Excellent consulting to optimize the entire

process chain
Analysis of the current state and specificati-

IT infrastructure. Furthermore we provide proven

solutions for the smooth and secure migration
of mass data from the legacy environment.

on of the target system

Selection of software products based on

Reference.

individually defined criteria catalogues

Proven competence in project implementa
tion for high-quality and innovative solutions
Revenue assurance and receivables
management
Business Process Outsourcing

For E-Plus, one of the leading mobile operators

in Germany, T-Systems has developed a
group-wide Enterprise Application Integration
platform, taking into account the current and
future development of the company. A special
challenge was the integration of the extensive
legacy systems. T-Systems designed a highly
cost-efficient migration solution which allows
all the existing workflows and processes to
remain untouched.

We also ensured that other existing components

could be integrated into the new platform.
Standard adapters for connecting the legacy
systems and reusable modules make it possible
to expand the IT infrastructure quickly and
decrease costs and effort for tests during the
launch phases of new products.
All the business processes can be refined,
adapted and implemented rapidly and without
difficulty. This helps E-Plus to respond to new
market demands both flexibly and cost-effectively.
Our customer-focused services:
Overall responsibility and application
management
High-performance version management
of all data sources and configuration
information
Tests to secure error-free migration of data
Development of a procedural model for
future EAI projects

Billing

04 . 05

Every journey starts with the

first step.
Comprehensive billing solutions.

Collection and processing of

international usage data.

As an essential component in the billing chain

Upgrade of billing solutions

and migration of mass data from
legacy systems.

high-performance pre-billing systems compile

Read-out, collection and transmission of usage

complex information on tariffs and volume. The

data are parts of a business-critical process for

IT infrastructures are subject to a process of

complete collection, preparation and provision

any telco carrier. Billing mediation devices have

constant changes and enhancements. At the

of a vast amount of usage-dependent raw data

become key components in the billing chain.

end of their lifecycles the applications have to

are mandatory prerequisites for the further

They consolidate the usage data for all voice

be rebuilt or replaced completely. Legacy billing

billing process.

and data services on one central platform and

systems are frequently superseded by modern

generate standardized call detail records which

systems on the basis of standard software. Here,

can then be processed by the various business

the crucial issue is to reliably transfer the busi-

support systems.

ness-critical mass data from the legacy applica-

Reference.
On behalf of T-Com, the largest Internet service provider in Germany, T-Systems conducts

tions into the new target environment.

Reference.

billing for access charges and content services.

T-Systems has specialized in handling this type

The required raw data is provided by an in-

In the iBMD project for T-Mobile in Germany

of project. Proven migration models as well as

house pre-billing system at T-Com. In order to

T-Systems developed a platform for billing-

best-practice experience in projects with very large

be able to respond flexibly to new requirements

mediation which replaced the previous system.

and heterogeneous data structures testify to this.

and at the same time to cut costs, T-Systems

Our powerful solution based on standard pro-

was awarded the contract for the Application

ducts achieved significant cost savings.

Reference.

The benefits at a glance:

In a recent successful migration project for

Lifecycle Management of the existing prebilling solution.

The basis for the organizational migration
was our proven business process outsourcing

Standardization and increased flexibility

Deutsche Telekom AG, T-Systems set stan-

Reduction of maintenance and operating

dards. All customer and product-related

costs

information including billing data of 42 million

model. As a result the operating costs could

Harmonization of IT infrastructure

customers was smoothly migrated to the new

be reduced substantially. The project was im

Reduction of data transmission costs due

application environment. The new modularized

plemented in a short time-frame providing full

business continuity for T-Coms customers.

to centralized operation

system, which is rapidly adaptable, integrates

new value-added services and special tariffs
and thereby provides for a long-term increase
in flexibility of the billing process.

Our migration expertise at a glance:

Support for different migration strategies
Proven processes for preparing and
conducting the migration including postprocessing
Preconfigured solution modules for rapid
migration with minimised risk
Quality-assured migration of all customer
and billing data
Change management, in order to ensure
flexibility and time-to-market during
migration
Ongoing support for the corresponding
change processes
Risk management

Billing

06 . 07

Last revised 03/2006; errors and omissions excepted; paper bleached without use of chlorine

Publisher:

Contact:

T-Systems International GmbH

T-Systems Enterprise Services GmbH

Mainzer Landstrasse 50

Business Development Telco

60325 Frankfurt am Main

Am Propsthof 49

Germany

D-53121 Bonn
E-mail:

Responsible for content:

Systems Integration & IL TMU

Telco@t-systems.com

Internet: www.t-systems.com