About TCS

Tata Consultancy Services Limited (TCS) a Software services consulting company

headquartered in Mumbai, India. TCS is the largest provider of information
technology and business process outsourcing services in Asia.TCS has offices in 42 countries
with more than 142 branches across the globe. The company is listed on the National Stock
Exchange and Bombay Stock Exchange of India.

History
TCS is one of the operative subsidiaries of one of India's largest and
oldest conglomerate company, the Tata Group or Tata Sons Limited, which has interests in
areas such as energy, telecommunications, financial services, manufacturing, chemicals,
engineering, materials, government and healthcare.
It began as the "Tata Computer Centre", for the company Tata Group whose main business
was to provide computer services to other group companies. F C Kohli  was the first general
manager. JRD Tata was the first chairman, followed by Nani Palkhivala.
One of TCS' first assignments was to provide punched card services to a sister concern, Tata
Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch
Reconciliation System (IBRS) for the Central Bank of India. It also provided bureau services
to Unit Trust of India, thus becoming one of the first companies to offer BPO services.
In the early 1970s, Tata Consultancy Services started exporting its services. The company
pioneered the global delivery model for IT services with its first offshore client in 1974.
TCS's first international order came from Burroughs, one of the first business computer
manufacturers. TCS was assigned to write code for the Burroughs machines for several US-
based clients. This experience also helped TCS bag its first onsite project - the Institutional
Group & Information Company (IGIC), a data centre for ten banks, which catered to two
million customers in the US, assigned TCS the task of maintaining and upgrading its
computer systems.
In 1981, TCS set up India's first software research and development centre, the Tata Research
Development and Design Center (TRDDC). The first client-dedicated offshore development
center was set up for Compaq (then Tandem) in 1985.
In 1989, TCS delivered an electronic depository and trading system called SECOM for SIS
SegaInterSettle, Switzerland. It was by far the most complex project undertaken by an Indian
IT company. TCS followed this up with System X for the Canadian Depository System and
also automated the Johannesburg Stock Exchange (JSE). TCS associated with a Swiss
partner, TKS Teknosoft, which it later acquired.
In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug
and the launch of a unified European currency, Euro. TCS pioneered the factory model for
Y2K conversion and developed software tools which automated the conversion process and
enabled third-party developers and clients to make use of it.
In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up
its E-Business division with ten people. By 2004, E-Business was contributing half a billion
dollars (US) to TCS.
On 9 August 2004, TCS became a publicly listed company, much later than its
rivals, Infosys, Wipro and Mahindra Satyam.
During 2005, TCS ventured into a new area for an Indian IT services company
– Bioinformatics.
In 2008, the company went through an internal restructuring exercise that executives claim
would bring about agility to the organization.

Operations and Acquisitions

Indian branches
TCS has development centres and/or regional offices in the following Indian
cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore,Kochi, Kolkata, 
Lucknow, Mumbai, Noida, Pune, Thiruvananthapuram, Patna,jamshedpur,Hyderabad,Global
units
Africa: South Africa, Morocco
Asia(Outside India): Bahrain, Beijing, HongKong, Hangzhou, Shanghai, Indonesia, 
Japan, Malaysia, Saudi Arabia, Singapore, South Korea,Taiwan, Thailand, UAE(dubai)
Australia: Australia
Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Lux
embourg, Netherlands, Norway, Portugal, Spain, Sweden,Switzerland, United Kingdom
North America: Canada, Mexico, USA
South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay, Peru

The TCS Difference

At TCS, their clients need to do more with less, respond quickly to the needs of their markets
and get more strategic advantage from IT. They are uniquely able to help you tackle these
business challenges. Be it IT services, business solutions or outsourcing, they can assure you
a level of certainty unmatched by other players in the field.

TCS serves large and fast-growing organizations who share a common set of objectives:
 Increase profitability and efficiency by doing more with less
 Rapidly and effectively respond to the changing market demands, thereby improving
organizational agility
 Leverage IT as a strategic driver for competitive advantage, not just as a business
utility

Their success and reputation is built on ensuring the certainty of outcome for these client

objectives. They are uniquely able to deliver on this promise, primarily due to four
strategic enablers:
 Their Broad Portfolio of Offerings provides clients with the right set of capabilities
for the right problems at the right time. We apply our in-depth industry experience to
provide a wide range of IT Solutions, Consulting, Business Process Outsourcing,
Engineering Services and IT Infrastructure Services. Visit the Offerings channel to
learn how we could assist you.
  They deliver those offerings through the Global Network Delivery Model , our unique
business model by means of which we can consistently deliver high-quality cost-
effective services across the world. This model has helped us achieve a client
satisfaction rating of 89% for having met quality expectations and an average project
budget variation of just 3%, both figures ranging far higher than industry standards.
 They then leverage our investment in Solution Accelerators, which include products,
tools and methodologies for bringing solutions to the fore more quickly and of higher
quality. These tools, along with our Global Network Delivery Model™, have helped us
achieve a client satisfaction rating of 87% for on-time project delivery (again - a figure
much higher than the industry standard).
 Finally, They help clients achieve and maintain a competitive advantage through the
use of TCS Innovation Labs and Co-Innovation Network, collaborative R&D and
innovation engine that works to successfully exploit and commercialize new ideas,
technologies and best practice.

Global Network Delivery Model

Global Network Delivery Model is the engine that allows to provide reliable, scalable and
cost-effective delivery of services and solutions. This time-tested model has helped us
achieve a client satisfaction rating of 89% for meeting quality expectations and an average
project budget variation of just 3%, both figures ranging far higher than industry standards.
With TCS' Global Network Delivery Model,
 Choose a sourcing strategy best suited to your most important business
considerations, e.g., cost optimization, cultural alignment, and proximity of location,
language capabilities or risk mitigation.
 Be assured of the highest quality of service regardless of the mix of services,
technologies and locations.
 Lower the Total Cost of Ownership (TCO) of Information Technology by managing
different service streams such as consulting, IT services, IT infrastructure services, etc.
with the help of a unified delivery framework.
All processes and infrastructure have been developed from the ground up—as opposed to
being cobbled together over time. The Global Network Delivery Model™ consists
of three integrated components:
 Global Workforce
o Highly effective and scalable talent management: recruiting, staffing, training
and retention
 Integrated Processes
o CMMI Level 5 quality processes
o World-class security procedures
o Project Management processes and tools (iQMS, etc.)
 Multi-Tiered Infrastructure
o Multi-continental and interconnected global development center network
(local, regional, global model) to allow for better risk management and follow-
the-sun coverage
o State of the art telecommunications network
o Global collaboration tools
Solution Accelerators
TCS uses its industry experience and technology expertise to effectively develop products,
tools and methodologies that help bring solutions to the fore more quickly and with higher
quality. These tools, along with our Global Network Delivery Model, have helped us achieve
a customer satisfaction rating of 87%—a figure much higher than the industry standards—
for on-time project delivery.

Over the years, we have evolved processes and systems that capture critical client needs,
survey the set of existing third-party tools and technologies, and then develop solution
accelerators that help clients achieve quicker outcomes.
 They have over 50 Centers of Excellence which track domain and technology trends
and address the most critical client needs through specific frameworks or
methodologies that accelerate the implementation process for third-party products.
 They are a preferred alliance partner for most leading IT product and platform
companies, including Oracle, SAP, Microsoft, IBM and HP, among others. With
intimate knowledge of their technologies and products, we build complementary
solution accelerators that help clients in specific industries such as textile
manufacturing, or with specific needs (e.g., an ERP platform upgrade) that leverage the
true potential of these technologies.
 All their projects are delivered through a unified delivery framework, which includes
a knowledge management system with learning from past projects. This learning
provides an incentive to create knowledge assets from new projects that will benefit
clients in the future.
Here are some examples of how TCS' Solution Accelerators help clients realize tangible
benefits:
 TCS BaNCS is a comprehensive portfolio of solutions for the financial services
industry that provides enterprises with greater operational control, reliable technology
support, continuous process improvements and enhanced speed to market.
 TCS SOLAR Framework is a service-oriented framework that helps us strategize and
deliver Business Intelligence and Performance Management solutions.
 TCS Code Generator Framework (TCS MasterCraft) provides an integrated
environment along with a product or application development life cycle. With
a significant reuse of codes, it speeds up new application development, legacy system
integration, and/or the enhancement process.

Innovation
The TCS innovations advantage

A pioneer in software R&D, TCS, today, has an innovative environment that offers you
research-based solutions in leading-edge technologies that will help you meet your IT
expectations and support business objectives.
Innovation Strategy: Research Segmentation, Customers Expectations and Alignment
(Research Themes).
Innovation Ecosystem: TCS Innovation Labs, TCS Co-Innovation Network (COIN)™,
Incubation Group.
Innovation Events: “Innovation Days” help key customers and TCS researchers to
collaborate on research toward specific solutions. “Innovations Forums” held annually in
the UK and USA serve as confluences of thought leaders and researchers from academia,
start-ups and customers, bringing value through shared experiences and offering a preview of
technologies and solutions of the coming decade.
Innovation Culture: Awards for young innovators, coding competitions, research workshops
and conferences where scientists of international repute participate and create a fertile
environment for TCSers, enabling them to think creatively around customer solutions.
Intellectual Property: TCS has created a strong IPR base and has stepped up investments in
building assets such as patents, copyrights and trademarks. 

Research Segmentation
Aligned with your varied requirements, we have a portfolio approach to innovation, wherein
the research is segmented into the following three categories:
Sustaining or Derivative Innovation: Innovations that offer improvements on current
offerings in current markets
Platform Innovations: Innovations that help customers move to adjacent technologies and
create additional capabilities
Disruptive Innovations: Innovations that are game changers and bring radical changes to
current markets and capabilities.
They invest in research in adjacent and futuristic technologies and apply a metrics-driven
approach to innovation. Using an open and collaborative framework, we connect customers
to the best of breed entities in the technology landscape and enable you to gain a competitive
advantage.

Outcome-Based research Themes

TCS Innovations focus on the typical jobs/outcomes that customers expect.
Samples R&D offerings that address IT expectations include the following:
 To Increase Operational Efficiency and Productivity: software tools, performance
tools, etc.
 To Promote Business Agility: SaaS platforms, Agile enterprise architecture,
Decision Support Systems, etc.
 To Simplify and Transform: Virtualization, Cloud Computing, Managed Evolution
of Infrastructure, etc.
 To Manage Enterprise Risk and Compliance: Smart Cards, Copyright protection
offerings, etc.
 To Enable Understanding of Markets and Customers: Knowledge Discovery and
Advertising Platform Solutions
To support business objectives and social concerns,
 Enrich User Experience with Surface Computing, Unified Communications and
Multimedia Gateway solutions
 Optimize Enterprise Knowledge with Content Management Systems Offerings
 Foster Information Ubiquity with Knowledge Portals and Mobile Based Advisory
systems
 Enhance Healthcare with Life Sciences, Embedded Systems and NLP offerings
 Conserve the Environment with green IT solutions and consulting