2010 Bad Faith Insurance Compendium

COMPENDIUM OF PRINCIPLES
OF LAW
REGARDING BAD FAITH
IN THE FIFTY STATES AND D.C.
Compiled by the Insurance Coverage and Bad Faith Group

Of the Primerus Defense Institute
2010
ACKNOWLEDGMENT
This compendium was prepared by various members of the Insurance Coverage
and Bad Faith Group of the Primerus Defense Institute, and was compiled and edited
by Jeffrey Kaufman of Brydon, Hugo & Parker. It is not the work of any one person or
firm and does not represent the views of any one person or firm. It is intended as a
general overview of certain aspects of the principles relating to bad faith law in the fifty
states and District of Columbia. It should be used as a starting point for understanding
the law in any particular jurisdiction.
We wish to acknowledge the contributions of the following law firms to this
Compendium.
BOS & GLAZIER, P.L.C.
990 Monroe Ave. NW
Grand Rapids, MI 49503
T: (616) 458-6814
F: (616) 459-8614
http://www.bosglazier.com
BRYDON HUGO & PARKER

135 Main Street, 20th Floor
San Francisco, CA 94105
T: (415) 808-0300
F: (415) 808-0333
www.bhplaw.com
COLLINS & LACY, P.C.

1330 Lady Street, 6th Floor
(29201)
P. O. Box 12487
Columbia, SC 29211
T: (803) 255-0404
F: (803) 771-4484
http://www.collinsandlacy.com
CURRIE, JOHNSON, GRIFFIN,

GAINES & MYERS, P.A.
1044 River Oaks Drive
Jackson, Mississippi 39232
T: (601) 969-1010
F: (601) 969-5120
www.curriejohnson.com
DONATO, MINX, BROWN &

POOL, P.C.
3200 Southwest Freeway, Suite
2300
Houston, Texas 77027
T: (713) 877-1112
F: (713) 877-1138
www.donatominxbrown.com
GORDON & POLSCER, L.L.C.
9755 SW Barnes Road, Suite
650
Portland, OR 97225
T: (503) 242-2922
F: (503) 242-1264
www.gordon-polscer.com
FOLAND, WICKENS,
EISFELDER, ROPER & HOFER,
P.C.
911 Main Street
Kansas City, MO 64105-5300
T: (816) 472-7474
F: (816) 472-6262
www.fwpclaw.com
JOHNSON & CONDON P.A.
7401 Metro Boulevard / Suite
600
Minneapolis, MN 55439-3034
T: (952) 831.6544
F: (952) 831.1869
www.Johnson-Condon.com
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CHRISTIAN & SMALL LLP

505 North 20th Street
Suite 1800
Birmingham, AL 35203-2696
T: (205) 795-6588
F: (205) 328-7234
http://www.csattorneys.com
DEGAN, BLANCHARD &
NASH, PLC
400 Poydras Street,
Suite 2600
New Orleans, Louisiana
70130
T: (504)529-3333
F: (504)529-3337
www.degan.com
FOWLER MEASLE & BELL
PLLC
300 West Vine St.
Suite 600
Lexington, KY 40507-1660
T: (859) 252-6700
F: (859) 255-3735
www.fowlerlaw.com
JOHNSON, GRAFFE, KEAY,
MONIZ & WICK, LLP
2115 N 30th St., Ste. 101
Tacoma, WA 98403
T: (253) 572-5323
F: (253) 572-5413
www.jgkmw.com
LAXALT & NOMURA, LTD.

9600 Gateway Drive
Reno, Nevada 89521
PHONE: 775.322.1170
FAX: 775.322.1865
T: (775) 322-1170
F: (775) 322-1865
www.laxalt-nomura.com
NORCHI FORBES LLC
Commerce Park IV
23240 Chagrin Boulevard, Suite
600
Beachwood, Ohio 44122
T: (216) 514-9500
F: (216) 514-4304
www.norchilaw.com
ROECA, LOUIE & HIRAOKA,
A Limited Liability Law
Partnership, LLP
900 Davies Pacific Center
841 Bishop Street
Honolulu, HI 96813-3917
T: ( 808) 538.7500
F: (808) 521.9648
www.rlhlaw.com
TEAGUE CAMPBELL
DENNIS & GORHAM, LLP
4800 Six Forks Road, Suite 300
Raleigh, NC 27609
T: (919) 873-0166
F: (919) 873-1814
www.tcdg.com
WILLIAMS MONTGOMERY
& JOHN LTD.
233 South Wacker Drive, Suite
6100
Chicago, Illinois 60606
T: (312) 443.3227
F: (312) 630.8527
www.willmont.com
LEWIS JOHS AVALLONE

AVILES, LLP
425 Broad Hollow Road
Melville, N.Y. 11747
T: (631) 755-0101
F: (631) 755-0117
www.lewisjohs.com
OGDEN, SULLIVAN &
O'CONNOR, P.A.
113 S. Armenia Avenue
Tampa, FL 33609-3307
T: (813) 223-5111
F: (813) 229-2336
www.ogdensullivan.com
SILVESTER & DALY
118 Oak Street
Hartford, CT 06106
T: (860) 278.2650
F: (860) 727.9243
www.silvester-daly.com
THOMAS PASCHOS &

ASSOCIATES, P.C.
30 North Haddon Ave
Suite 200
Haddonfield, Nj 08033
T: (856) 354-1900
F: (856) 354-6040
www.paschoslaw.com
WINDER & COUNSEL, P.C.
175 West 200 South, Suite 4000
P.O. Box 2668
Salt Lake City, UT 84110-2668
T: 801 322-2282
www.winderfirm.com
-3-
MAY & JOHNSON, P.C.

6805 S. Minnesota Ave, Suite
100
PO Box 88378
Sioux Falls, SD 57109-8738
T: (605) 336-2565
F: (605) 336-2604
www.mayjohnson.com
PICADIO SNEATH MILLER
& NORTON, P.C.
4710 U.S. Steel Tower
600 Grant Street
Pittsburgh, PA 15219
T: (412) 288-4017
F: (412) 288-2405
www.psmn.com
SPICER RUDSTROM, PLLC
414 Union Street
Bank of America Plaza, Ste.
1700
Nashville, TN 37219
T: (615) 259-9080
F: (615) 259-1522
www.spicerfirm.com
THOMPSON O'DONNELL,
LLP
1212 New York Avenue NW
Suite 1000
Washington, DC 20005
T: (202) 289-1133
F: (202) 289-0275
www.thompsonodonnell.com
ZIZIK, POWERS,
O'CONNELL, SPAULDING
& LAMONTAGNE, P.C.
690 Canton Street, Suite 306
Westwood, MA 02090
T: (781) 320-5402
F: (781) 320-5444
www.zizikpowers.com
ZUPKUS & ANGELL, P.C.

555 E. Eighth Ave.
Denver, Colorado 80203
T: (303) 894-8948
F: (303) 894-0104
http://www.zalaw.com
-4-
ALABAMA
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes.
Can third parties sue for bad faith (i.e., third party bad faith)? No.
FIRST PARTY BAD FAITH:
Are there statutory grounds for the bad faith cause of action?
o No.
Is there a common law/judicially created bad faith cause of action (i.e., the
implied covenant of good faith)? If so, identify the major case(s) and language of
the standards applicable to bad faith cases.
o In the normal bad faith case, the plaintiff must show the absence of any
reasonably legitimate or arguable reason for denial of a claim. In the
abnormal case, bad faith can consist of: (1) intentional or reckless failure
to investigate a claim, (2) intentional or reckless failure to properly subject
a claim to a cognitive evaluation or review, (3) the manufacture of a
debatable reason to deny a claim, or (4) reliance on an ambiguous portion
of a policy as a lawful basis for denying a claim. Singleton v. State Farm
Fire & Casualty Company, 928 So.2d 280, 283 (Ala. 2005); quoting State Farm
Fire & Casualty Co. v. Slade, 747 So.2d 293 (Ala. 1999).
o Bad faith . . . is not simply bad judgment or negligence. It imports a
dishonest purpose and means a breach of known duty, i.e., good faith and
fair dealing, through some motive of self-interest or ill will. Slade, 7478
So. 2d at 303-04.
o When a claim is fairly debatable, the insurer is entitled to debate it,
whether the debate concerns a matter of fact or law. Slade, 747 So. 2d at
303. Bad faith is not simply bad judgment or negligence. It imports a
dishonest purpose and means a breach of known duty, i.e., good faith and
fair dealing, through some motive of self-interest or ill will. Singleton,
928 So. 2d at 283.
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o An insurer has an obligation to properly evaluate settlement of a claim

within policy limits. [T]he inquiry relevant to a claim alleging bad faith
failure to settle is whether the insurers failure to settle had any lawful
basis, that is, whether the insurer had any legitimate or arguable reason
for failing to pay the claim. Mutual Assurance, Inc. v. Schulte, M.D., 970
So.2d 292 (Ala. 2007); see also National Sec. Fire & Cas. Co. v. Bowen, 417
So.2d 179 (Ala. 1982).
What are the applicable statutes of limitations?

o Two years.
What defenses are available to the bad faith cause of action (e.g.., the "genuine
dispute of fact" doctrine; "wrong but reasonable")?
o A prerequisite to a successful [normal] bad faith claim is a covered
claim under the contract of insurance. White v. State Farm Fire & Cas. Co.,
953 So.2d 340 (Ala. 2005). Absent contractual liability, no claim for bad
faith will lie. Where a disputed question of fact exists, the plaintiff is not
entitled to a directed verdict on the contract claims, and bad faith claims
should not go to the jury. Chastain v. Baldwin Mut. Ins. Co., 495 So.2d 684
(Ala.Civ.App. 1986).
o An insurer may plead advice of counsel as a defense to a bad faith
claim, but it is not an absolute bar to the claim. To avoid liability in the
normal bad faith context, it must show a fairly debatable reason for
denial of the claim. It may not rely on an ambiguous provision to deny
coverage.
o The plaintiff asserting a bad faith claim is not required to satisfy the
directed-verdict-on-the-contract claim for an abnormal bad faith
claim to go to the jury. White v. State Farm Fire & Cas. Co., 953 So.2d 340
(Ala. 2006). However, the jury must decide that there was a covered claim
before imposing liability for abnormal bad faith. Id.
What are the recoverable damages for the bad faith cause of action?
o Compensatory and punitive damages are recoverable in a bad faith cause
of action under Alabama law.
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Are punitive damages recoverable? If so, what is the standard that must be met
to recover them?
o Punitive damages are recoverable upon the plaintiffs proof of the bad
faith claim because of the burden of proving intentional conduct and a
dishonest purpose.
Does the state follow the Cumis case (i.e., require independent counsel when
there is an insurer-insured conflict)?
o No. But there is an enhanced obligation of good faith insurers and
insurer-appointed defense counsel must follow when the defense is being
provided under a reservation of rights. L & S Roofing Supply co. v. St. Paul
Fire & Marine Ins. Co., 521 So.2d 1298 (Ala. 1987). The enhanced
obligation is fulfilled by meeting specific criteria. First, the company must
thoroughly investigate the cause of the insureds accident and the nature
and severity of the plaintiffs injuries. Second, it must retain competent
defense counsel for the insured. Both retained defense counsel and the
insurer must understand that only the insured is the client. Third, the
company has the responsibility for fully informing the insured not only of
the reservation-of-rights defense itself, but of all developments relevant to
his policy coverage and the progress of the lawsuit. Information
regarding progress of the lawsuit includes disclosure of all settlement
offers made by the company. Finally, an insurance company must refrain
from engaging in any action which would demonstrate a greater concern
for the insurers monetary interest than for the insureds financial risk.
Shelby Steel Fabricators, Inc. v. USF&G, 569 So.2d 309, 312 (Ala. 1990);
quoting L & S Roofing, supra.
o Generally, appointed defense counsel should refrain from any conduct
that may jeopardize coverage for the insured, such as moving for
summary judgment on covered claims to leave non-covered claims
remaining in the action.
THIRD PARTY BAD FAITH:
Are there statutory grounds for the bad faith cause of action?
o No. A third party may sue under Alabamas Direct Action Statute, Ala.
Code 27-23-2 (1975), but the recovery is limited to the amount of
-7-
coverage provided in the policy and does not extend to any portion of
the original judgment exceeding policy limits. Dumas Brothers
Manufacturing Company, Inc. v. Southern Guaranty Insurance Company, 431
So.2d 534 (Ala. 1983).
implied covenant of good faith)?
o No.
-8-
ALASKA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Not without
assignment of claim.
Are there statutory grounds for the bad faith cause of action? If so, identify the
source (i.e., an Unfair Claims Practices Act, or some other consumer protection
statute) and its main provisions.
o No. There is no private right of action under Alaska's Unfair Claim
Settlement Practices Act. Alaska Stat. 21.36.125(b).
o Yes.
o O.K. Lumber Co. Inc. v. Providence Wash. Ins. Co., 759 P.2d 523 (Alaska
1988).
The fiduciary duty inherent in every insurance contract gives rise to

an implied covenant of good faith and fair dealing. Id. at 525.
An insurer has an obligation to investigate claims and to inform the

insured of all settlement offers and the possibility of excess
recovery by the injured claimant. Id.
o State Farm Fire & Cas. Co. v. Nicholson, 777 P.2d 1152 (Alaska 1989).
Breach of the duty of good faith and fair dealing sounds in tort, and
is available in both first-party and third-party insurance contexts.
Id. at 1157.
-9-
o Alaska Pac. Assur. Co. v. Collins, 794 P.2d 936 (Alaska 1990).
Mere negligence by the insurer in denying coverage is not enough

to support a tort claim for breach of the implied covenant of good
faith and fair dealing.

o Tort actions must be brought within two years. Alaska Stat. 09.10.070.
o Actions on contracts must be brought within three years. Alaska Stat.
09.10.053.
What defenses are available to the bad faith cause of action (e.g., the "genuine
o A bad faith claim will not lie where there is found to be no coverage. See
Makaranka v. Great American Ins. Co., 14 P.3d 964, 969 (Alaska 2000).
o Mere negligence by the insurer in denying coverage is not enough to
support a tort claim for breach of the implied covenant of good faith and
fair dealing. Alaska Pac. Assur. Co. v. Collins, 794 P.2d 936 (Alaska 1990).
o Consequential damages and punitive damages may be available for a bad
faith claim. State Farm Fire & Cas. Co. v. Nicholson, 777 P.2d 1152 (Alaska
1989).
o Alaska Rule of Civil Procedure 82(a) provides attorney fees to the
prevailing party in a civil case.
to recover them?
o Punitive damages are available on a showing of clear and convincing
evidence that the party's conduct was outrageous, or evidenced reckless
indifference to the interests of another. Great Divide ins. Co. v. Carpenter, 79
P.3d 599, 608 (Alaska, 2004).
- 10 -
o To support punitive damages, the wrongdoer's conduct must be

'outrageous, such as acts done with malice or bad motives or reckless
indifference to the interests of another.' State Farm Fire & Cas. Co. v.
Nicholson, 777 P.2d 1152, 1158 (Alaska 1989).
o Alaska Stat. 21.89.100 provides:
(a) If an insurer has a duty to defend an insured under a policy of
insurance and a conflict of interest arises that imposes a duty on the insurer to
provide independent counsel to the insured, the insurer shall provide independent
counsel to the insured unless the insured in writing waives the right to
independent counsel. An insurance policy may contain a provision that provides
a method of selecting independent counsel if the provision complies with this
section.
(b) For purposes of this section, the following do not constitute a conflict
of interest:
(1) a claim of punitive damages;
(2) a claim of damages in excess of the policy limits;
(3) claims or facts in a civil action for which the insurer denies coverage.
(c) Notwithstanding (b) of this section, if the insurer reserves the
insurer's rights on an issue for which coverage is denied, the insurer shall provide
independent counsel to the insured as provided under (a) of this section.
(d) If the insured selects independent counsel at the insurer's expense, the
insurer may require that the independent counsel have at least four years of
experience in civil litigation, including defense experience in the general subject
area at issue in the civil action, and malpractice insurance. Unless otherwise
provided in the insurance policy, the obligation of the insurer to pay the fee
charged by the independent counsel is limited to the rate that is actually paid by
the insurer to an attorney in the ordinary course of business in the defense of a
similar civil action in the community in which the claim arose or is being
defended. In providing independent counsel, the insurer is not responsible for the
- 11 -
fees and costs of defending an allegation for which coverage is properly denied and
shall be responsible only for the fees and costs to defend those allegations for
which the insurer either reserves its position as to coverage or accepts coverage.
The independent counsel shall keep detailed records allocating fees and costs
accordingly. A dispute between the insurer and insured regarding attorney fees
that is not resolved by the insurance policy or this section shall be resolved by
arbitration under AS 09.43.
(e) If the insured selects independent counsel at the insurer's expense, the
independent counsel and the insured shall consult with the insurer on all matters
relating to the civil action and shall disclose to the insurer in a timely manner all
information relevant to the civil action, except information that is privileged and
relevant to disputed coverage. A claim of privilege is subject to review in the
appropriate court. Information disclosed by the independent counsel or the
insured does not waive another party's right to assert privilege.
(f) An insured may waive the right to select independent counsel by
signing a statement that reads substantially as follows:
I have been advised of my right to select independent counsel to represent
me in this lawsuit and of my right under state law to have all reasonable
expenses of an independent counsel paid by my insurer. I have also been
advised that the Alaska Supreme Court has ruled that when an insurer
defends an insured under a reservation of rights provision in an insurance
policy, there are various conflicts of interest that arise between an insurer
and an insured. I have considered this matter fully and at this time I am
waiving my right to select independent counsel. I have authorized my
insurer to select a defense counsel to represent me in this lawsuit.
(g) If an insured selects independent counsel under this section, both the
counsel representing the insurer and independent counsel representing the
insured shall be allowed to participate in all aspects of the civil action. Counsel
for the insurer and insured shall cooperate fully in exchanging information that is
consistent with ethical and legal obligations to the insured. Nothing in this
section relieves the insured of the duty to cooperate fully with the insurer as
required by the terms of the insurance policy.
(h) When an insured is represented by independent counsel, the insurer
may settle directly with the plaintiff if the settlement includes all claims based
upon the allegations for which the insurer previously reserved its position as to
- 12 -
coverage or accepted coverage, regardless of whether the settlement extinguishes

all claims against the insured.
o No. There is no private right of action under Alaska's Unfair Claim
Settlement Practices Act. Alaska Stat. 21.36.125(b).
o No. Absent an assignment, a third party claimant has no cause of action
against a tortfeasor's insurer. Severson v. Severson's Estate, 627 P.2d 649,
651 (1981).
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ARIZONA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No, not without
an assignement.
o No. The Unfair Claims Practices Act, A.R.S. 20-461, states, Nothing
contained in this section is intended to provide any private right or cause
of action to or on behalf of any insured or uninsured resident or
nonresident of this state. It is, however, the specific intent of this section
to provide solely an administrative remedy to the director for any
violation of this section or rule related to this section. A.R.S. 20-461(D).
o Yes.
o Noble v. National Am. Life Ins. Co., 128 Ariz. 188, 624 P.2d 866 (Ariz. 1981).
[T]here is a legal duty implied in an insurance contract that the

insurance company must act in good faith in dealing with its
insured on a claim, and a violation of that duty of good faith is a
tort. Id. at 190.
The tort of bad faith arises when the insurance company

intentionally denies, fails to process or pay a claim without a
reasonable basis for such action. Id.
The tort of bad faith is an intentional tort. To prove bad faith, a

plaintiff must show the absence of a reasonable basis for denying
benefits of the policy, and the defendant's knowledge or reckless
- 14 -
disregard of the lack of a reasonable basis for denying the claim.

Id.
o Zilisch v. State Farm Mut. Auto Ins. Co., 196 Ariz. 234, 995 P.2d 276 (Ariz.
2000).
The appropriate inquiry is whether there is sufficient evidence

from which reasonable jurors could conclude that in the
investigation, evaluation, and processing of the claim, the insurer
acted unreasonably and either knew or was conscious of the fact
that its conduct was unreasonable. Id. at 238.
The insurance company may be held liable for bad faith even if the
policy does not provide coverage. Id.
o James River Ins. Co. v. Hebert Schenk, P.C., 523 F.3d 915 (9th Cir. 2008).
The insurer may commit bad faith not only by intentionally and
unreasonably denying a claim, but also by intentionally processing,
evaluating, or paying a claim in an unreasonable manner. Id. at
923.
o Clearwater v. State Farm Mut. Auto. Ins. Co., 164 Ariz. 256, 792 P.2d 719
(Ariz. 1990).
Under a liability policy, the duty of good faith and fair dealing
requires that an insurer give equal consideration to the interests of
its insured in deciding whether to accept an offer of settlement. Id.
at 259.

o Two years. Period of limitation begins to run the cause of action arises.
Ness v. Western Security, 174 Ariz. 497, 500, 851 P.2d 122 (Ariz. App. 1992)
What defenses are available to the bad faith cause of action (e.g., the genuine
dispute of fact doctrine; wrong but reasonable)?
o An insurer may challenge claims that are fairly debatable. Zilisch, 196
Ariz. at 237.
o Mere negligence or inadvertence is not sufficient -- the insurer must
intend the act or omission and must form that intent without reasonable
- 15 -
or fairly debatable grounds. Rawlings v. Apodaca, 151 Ariz. 149, 160, 726
P.2d 565 (Ariz. 1986).
o When an insurer asserts an affirmative defense that its claims handling
conduct was subjectively reasonable, the insurer impliedly waives the
attorney-client privilege for communications regarding coverage issues in
the dispute, even if the insurer does not assert advice of counsel as a
defense. State Farm Mut. Auto Ins. Co. v. Lee, 199 Ariz. 52, 58, 13 P.3d 1169
(2000).
o When tort damages are recoverable, plaintiff is not limited to the
economic damages within the contemplation of the parties at the time the
contract was made. Plaintiff may recover all the losses caused by
defendant's conduct, including damages for pain, humiliation and
inconvenience, as well as for pecuniary losses. Rawlings, 151 Ariz. at 161.
o To recover damages for emotional distress caused by an insurer's bad
faith, the insured must demonstrate that the insurer's bad faith resulted in
an invasion of property rights. Filasky v. Preferred Risk Mut. Ins. Co., 152
Ariz. 591, 597, 734 P.2d 76 (Ariz. 1987).
o Attorney fees are recoverable in bad faith actions, which are actions that
arise out of a contract within the meaning of A.R.S. 12-341.01, Arizona
statute granting court discretion to award attorney fees in actions arising
out of contract. Sparks v. Republic Nat'l Life Ins. Co., 132 Ariz. 529, 543, 647
P.2d 1127 (Ariz. 1982).
to recover them?
o Yes. [T]to obtain punitive damages, plaintiff must prove that defendant's
evil hand was guided by an evil mind. An evil mind is present
(1)where defendant intended to injure the plaintiff. And (2) where,
although not intending to cause injury, defendant consciously pursued a
course of conduct knowing that it created a substantial risk of significant
harm to others. Rawlings, 151 Ariz. at 162.
o The required elements must be proven by clear and convincing evidence.
Bradshaw v. State Farm Mut. Auto. Ins. Co., 157 Ariz. 411, 423, 758 P.2d 1313
(Ariz. 1988).
- 16 -
o When a conflict between insurer and insured actually arises, the lawyers
duty is exclusively owed to the insured and not the insurer. Paradigm
Ins. Co. v. Langerman Law Offices, P.A., 200 Ariz. 146, 150, 24 P.3d 593 (Ariz.
2001).
o [T]he attorney who represents the insured owes him an undeviating
allegiance whether compensated by the insurer or the insured and cannot
act as an agent of the insurance company by supplying information
detrimental to the insured. Farmers Ins. Co. v. Vagnozzi, 138 Ariz. 443,
448, 675 P.2d 703 (Ariz. 1983).
o No. The Unfair Claims Practices Act, A.R.S. 20-461, states, Nothing
contained in this section is intended to provide any private right or cause
of action to or on behalf of any insured or uninsured resident or
nonresident of this state. It is, however, the specific intent of this section
to provide solely an administrative remedy to the director for any
violation of this section or rule related to this section. A.R.S. 20-461(D).
o No. The duty to settle is intended to benefit the insured, not the injured
claimant. Page v. Allstate Ins. Co., 126 Ariz. 258, 259, 614 P.2d 339 (Ariz.
App. 1980).
o However, an insured may assign its breach of contract and bad faith
claims to a third party, who then stands in the shoes of the insured.
Manterola v. Farmers Ins. Exch., 200 Ariz. 572, 578, 30 P.3d 639 (Ariz. App.
2001).
- 17 -
o Two years. Manterola, 200 Ariz. at 576 (applying A.R.S 12-542).
o Because the third-partys rights or claims derive from and are entirely
dependent on the rights and claims of the insured/assignor, the same
defenses applicable to claims by the insured will apply. Manterola, 200
Ariz. at 578.
o The assignee stands in the shoes of the insured, and may recover the
damages the insured would be entitled to. Manterola, 200 Ariz. at 578.
o However, The third party's claim is in reality the insured's claim, but the
third party cannot recover damages personally suffered by the insured
such as pain and suffering, embarrassment, mental anguish and
humiliation. The assignee can only recover the insured's
pecuniary losses. Clearwater v. State Farm Mut. Auto. Ins. Co., 161 Ariz.
590, 594, 780 P.2d 423 (Ariz. App. 1989) (reversed on other grounds,
Clearwater v. State Farm Mut. Auto Ins. Co., 164 Ariz. 256, 792 P.2d 719
(Ariz. 1990)).
to recover them?
o Yes. The third party's claim is in reality the insured's claim, but the third
party cannot recover damages personally suffered by the insured such as
pain and suffering, embarrassment, mental anguish and humiliation. The
assignee can only recover the insured's pecuniary losses. If the pecuniary
damages (the excess judgment) are the result of conduct entitling a party
to punitive damages, we find nothing in the law or public policy
prohibiting a third party from asserting that claim. Clearwater v. State
Farm Mut. Auto. Ins. Co., 161 Ariz. 590, 594, 780 P.2d 423 (Ariz. App. 1989)
(reversed on other grounds, Clearwater v. State Farm Mut. Auto Ins. Co., 164
Ariz. 256, 792 P.2d 719 (Ariz. 1990)).
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ARKANSAS
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Third parties
cannot sue for bad faith at common law; however, Arkansas courts have not
addressed the application of A.C.A. 23-79-208(a)(1) to third party claims.
o Yes. A.C.A. 23-79-208(a)(1) provides for a limited private cause of action
where an insurer fails to pay the loss within the time specified in the
policy after demand is made, and provides that the insurer shall be liable
to pay the holder of the policy or his or her assigns, in addition to the
amount of the loss, twelve percent (12 percent) damages upon the amount
of the loss, together with all reasonable attorneys fees for the prosecution
and collection of the loss. Otherwise, the Arkansas Unfair Trade Practices
Act, A.C.A. 23-66-201 et seq., does not provide a private cause of action
for violation of its terms. An insurer will be liable under the statute even
if the insurer denied coverage in good faith. See, e.g., Home Mut. Fire Ins.
Co. v. Jones, 63 Ark. App. 221, 977 S.W.2d 12 (1998). The statutory penalties
will not be assessed if it was reasonably necessary for the insurer to
continue its investigation beyond the time that payment was due. Silvey
Co. v. Riley, 318 Ark. 788, 790, 888 S.W.2d 636, 638 (1994).
o Yes. See, e.g., Aetna Cas. & Sur. Co. v. Broadway Arms Corp., 281 Ark. 128,
664 S.W.2d 463 (1984) (recognizing bad faith claim for failure to pay policy
benefits); McCall v. Southern Farm Bureau Cas. Ins. Co., 255 Ark. 401, 501
S.W.2d 223 (1973) (recognizing bad faith claim for failure to settle a thirdparty claim under liability policy).
- 19 -
o According to the Supreme Court of Arkansas:

[B]ad faith must include affirmative misconduct by the insurance
company, without a good faith defense, and that the misconduct
must be dishonest, malicious, or oppressive in an attempt to avoid
its liability under an insurance policy. Such a claim cannot be
based upon good faith denial, offers to compromise a claim or for
other honest errors of judgment by the insurer. Neither can this
type claim be based upon negligence or bad judgment so long as
the insurer is acting in good faith Bad faith may give rise to either
first or third party claims.
Aetna Cas. & Sur. Co., 281 Ark. at 133-4, 664 S.W.2d at 465.

o Five years, A.C.A. 23-79-202 & A.C.A. 16-56-111(b).
What defenses are available to the bad faith cause of action (e.g., the "genuine
o The cause of action cannot be asserted on a denial of liability, an offer to
compromise a claim, or an error of judgment when such acts are
grounded in good faith. Aetna Cas. & Sur. Co., 281 Ark. 128, 664 S.W.2d
463; see also Parker v. S. Farm Bureau Cas. Ins. Co., 326 Ark. 1073, 935 S.W.2d
556 (1996); Reynolds v. Shelter Mut. Ins. Co., 313 Ark. 145, 852 S.W.2d 799
(1993); Richison v. Boatmen's Ark., Inc., 64 Ark. App. 271, 981 S.W.2d 112
(1998); S. Pine Helicopters, Inc. v. Phoenix Aviation Managers, Inc., 320 F.3d
838 (8th Cir. 2003).
o Mere refusal by the insurer to pay a claim when a valid controversy exists
concerning liability does not support a bad faith claim. Stevenson v. Union
Standard Ins. Co., 294 Ark. 651, 746 S.W.2d 39 (1988); Cato v. Ark. Mun.
League Mun. Health Ben. Fund, 285 Ark. 419, 688 S.W.2d 720 (1985); Baker v.
Safeco Ins. Co. of Am., 175 F.3d 618 (8th Cir.1999).
o Even if a controversy over the existence of a claim is the result of
negligence or gross ignorance by the insurer, bad faith is not present. First
Marine Ins. Co. v. Booth, 317 Ark. 91, 876 S.W.2d 255 (1994).
- 20 -
o Nor does confusion, delay in paying claims, or bureaucratic red tape

demonstrate malice or constitute bad faith. Switzer v. Shelter Mut. Ins. Co.,
362 Ark. 419, 208 S.W.3d 792 (2005); Unum Life Ins. Co. of Am. v. Edwards,
362 Ark. 624, 210 S.W.3d 84 (2005); State Auto Prop. & Cas. Ins. Co. v.
Swaim, 338 Ark. 49, 991 S.W.2d 555 (1999); Am. Health Care Providers, Inc. v.
O'Brien, 318 Ark. 438, 886 S.W.2d 588 (1994).
o Some justices have indicated that the insurers conduct must be
outrageous. See Employers Equitable Life Ins. Co. v. Williams, 282 Ark. 29,
34, 665 S.W.2d 873, 876 (1984) (concurring opinion by Hickman, J.).
o In addition to payment under the policy, that statutory remedy also
provides for 12% penalty damages and attorney fees. A.C.A. 23-79208(a)(1). The statutory remedy does not preempt the first party tort of
bad faith. Kay v. Econ. Fire & Cas. Co., 284 Ark. 11, 678 S.W.2d 365 (1984);
Employers Equitable Life Ins. Co., 282 Ark. 29, 665 S.W.2d 873. Therefore, the
insured has two remedies, one contractual and one tortious in nature.
Damages may be awarded on both claims: statutory damages on the
contract claim, and compensatory and punitive damages on the tort claim.
Employers Equitable Life Ins. Co., 282 Ark. 29, 665 S.W.2d 873.
to recover them?
o Yes. See, e.g., Cincinnati Life Ins. Co. v. Mickles, 85 Ark. App. 188, 148
S.W.3d 768 (2004); Columbia Nat. Ins. Co. v. Freeman, 347 Ark. 423, 64
S.W.3d 720 (2002); S. Farm Bureau Cas. Ins. Co. v. Allen, 326 Ark. 1023, 934
S.W.2d 527 (1996); Viking Ins. Co. of Wis. v. Jester, 310 Ark. 317, 836 S.W.2d
371 (1992); id.
o An award of punitive damages is justified only where the evidence
indicates that the defendant acted wantonly in causing the injury or with
such a conscious indifference to the consequences that malice may be
inferred. D'Arbonne Const. Co., Inc. v. Foster, 354 Ark. 304, 308, 123 S.W.3d
894, 898 (2003) (citing Stein v. Lukas, 308 Ark. 74, 823 S.W.2d 832 (1992);
Mo. Pac. R.R. v. Mackey, 297 Ark. 137, 760 S.W.2d 59 (1988); Natl By-
- 21 -
Products, Inc. v. Searcy House Moving Co., 292 Ark. 491, 731 S.W.2d 194
(1987)).
o This has not been addressed by Arkansas state appellate courts; however,
in Union Ins. Co. v. Knife Co., 902 F. Supp. 877 (W.D. Ark. 1995), the District
Court for the Western District of Arkansas held that a conflict of interest
created in a trademark infringement case brought against the insured
when the insurer assumed the duty to defend under a reservation of
rights on the intentional infringement claim gave the insured the right,
under Arkansas law, to name independent counsel of its own choosing.
o Arkansas courts have not addressed the applicability of A.C.A. 23-79208(a)(1) to third party claims. See, e.g., Grubbs v. Credit General Ins. Co., 328
Ark. 142, 942 S.W.2d 249 (1997) (declining to address the issue).
o A third party may not bring a direct action for common law bad faith
against an insurer, but may obtain an assignment of an insureds right to
bring such an action. See, e.g., Freeman v. Colonia Ins. Co., 319 Ark. 211, 890
S.W.2d 270 (Ark. 1995); RLI Ins. Co. v. Coe, 306 Ark. 337, 813 S.W.2d 783
(Ark. 1991).
- 22 -
CALIFORNIA
SUMMARY:
o Cal. Insurance Code 790.03(h):
The following are hereby defined as unfair methods of competition and

unfair and deceptive acts or practices in the business of insurance.
The statute does not create a private right of action. Moradi-Shalal

v. Fireman's Fund Ins. Co. (1988) 46 Cal. 3d 287. But the listed
conduct can be evidence of common law bad faith.
Regulations promulgated in connection with the statute include,

among other things, standards for an insurers files and
documentation, rules regarding the representation of policy
provisions, training requirements for insurance personnel,
standards for settlement of claims, and additional requirements for
particular types of insurance including auto insurance, property
insurance, surety, and life and disability insurance. 10 CCR 2695.1
et seq. (the Fair Claims Settlement Practices Regulations).
o Business and Professions Code 17200 (regarding unfair business

practices generally) does not provide a statutory basis for a bad faith claim
according to Safeco Ins. Co. of America v. Superior Court (Hanna) (1990) 216
Cal. App. 3d 1491, 1494, but see State Farm Fire & Casualty Co. v. Superior
Court (1996) 45 Cal. App. 4th 1093 (Business and Professions Code 17200
does provide a basis for an action for an injunction).
- 23 -
o Gruenburg v. Aetna Insurance Co. (1973) 9 Cal. 3d 566.
In every insurance contract there is an implied covenant of good faith and
fair dealing that neither party will do anything to injure the right of the
other to receive the benefits of the contract. The duty to so act is
immanent in the contract whether the company is attending to the claims
of third persons against the insured or the claims of the insured itself.
Where an insurer fails to deal fairly and in good faith with its insured by
refusing, without proper cause, to compensate its insured for a loss
covered by the policy, such conduct may give rise to a cause of action in
tort for breach of an implied covenant of good faith and fair dealing.
o Communale v. Traders & General Ins. Co. (1958) 50 Cal 2d. 654, 658.
The insurer, in deciding whether a claim should be compromised, must
take into account the interest of the insured and give it at least as much
consideration as it does to its own interest. When there is great risk of a
recovery beyond the policy limits so that the most reasonable manner of
disposing of the claim is a settlement which can be made within those
limits, a consideration in good faith of the insured's interest requires the
insurer to settle the claim. Its unwarranted refusal to do so constitutes a
breach of the implied covenant of good faith and fair dealing.
o Egan v. Mutual of Omaha Ins. Co. (1979) 24 Cal.3d 809, 819.
The duty of good faith and fair dealing implied in every insurance
contract includes a duty on the part of the insurer to investigate claims
submitted by its insured. [A]n insurer cannot reasonably and in good
faith deny payments to its insured without thoroughly investigating the
foundation for its denial.
o Vu v. Prudential Property & Casualty Ins. Co. (2001) 26 Cal. 4th 1142, 1150-51.
The insurer-insured relationship is not a fiduciary relationship but is
fiduciary-like and the insurer has special and heightened duties.
o Kransco v. American Empire Surplus Lines (2000) 23 Cal. 4th 390.
While the covenant of good faith and fair dealing runs both ways, the
insurers breach is governed by tort principles and remedies and the
insureds breach is governed by contract principles and remedies. The
- 24 -
insureds breach of contract does not excuse the insurers obligation to

comply with the covenant of good faith and no comparative fault
principle applies.

o 4 years: Cal Code Civ Proc 337(1); Communale v. Traders & General Ins. Co.
(1958) 50 Cal 2d. 654, 662-63.
o 2 years: Cal. Code Civ. Proc. 339(1); Richardson v. Allstate Ins. Co. (1981)
117 Cal. App. 3d 8, 13.
o Genuine dispute over legal liability: Chateau Chamberay Homeowners Assn
v. Associated Intern. Ins. Co. (2001) 90 Cal. App. 4th 335, 346-47.
o There can be no bad faith unless there is coverage: Benavides v. State Farm
General Ins. Co. (2006) 136 Cal. App. 4th 1241, 1250-51.
o Benefits must be withheld unreasonably and without proper cause: Love
v. Fire Ins. Exchange (1990) 221 Cal. App. 1136, 1151; California Shoppers, Inc.
v. Royal Globe Ins. Co. (1985) 175 Cal. App. 3d 1, 54-55.
o Advice of counsel can be a defense but assertion of it may waive attorney-client
privilege.
o Tort damages including emotional distress from financial loss:
Gruenburg v. Aetna Insurance Co., 9 Cal. 3d 566 (1973): In bad faith

action it was not essential to allege "extreme" and "outrageous"
conduct to claim emotional distress, as required in an action for the
independent tort of intentional infliction of emotional distress,
where plaintiff also alleged he suffered loss of earnings, he was
compelled to go out of business, he was unable to pay his business
creditors and incurred the costs of defending law suits brought by
them, and he incurred medical expenses. (But pre-judgment
interest allowed in personal injury actions does not apply to
- 25 -
emotional distress damages: Gourley v. State Farm Mutual Auto. Ins.

Co. (1991) 53 Cal. 3d 121).
Waters v. United Services Auto. Assn. (1996) 41 Cal. App. 4th 1063: No
emotional distress damages are recoverable without a showing of
financial loss.
o Attorneys fees in proving coverage, but not in proving bad faith:
Brandt v. Superior Court (1985) 37 Cal. 3d 81: When an insurer

commits bad faith, compelling an insured to sue to recover policy
benefits, the attorneys fees incurred in proving coverage are part of
the damages caused by the bad faith.
to recover them?
o Yes, under Cal. Civil Code 3294, punitive damages are recoverable for
fraud, oppression and malice proved by clear and convincing evidence.
o Yes, Cumis is a California case. San Diego Federal Credit Union v. Cumis Ins.
Society, Inc. (1984) 162 Cal. App. 3d 358. However, the rule has been
modified and codified in Cal. Civil Code 2860:
(a) If the provisions of a policy of insurance impose a duty to defend upon an
insurer and a conflict of interest arises which creates a duty on the part of the
insurer to provide independent counsel to the insured, the insurer shall provide
independent counsel to represent the insured unless, at the time the insured is
informed that a possible conflict may arise or does exist, the insured expressly
waives, in writing, the right to independent counsel. An insurance contract may
contain a provision which sets forth the method of selecting that counsel
consistent with this section.
(b) For purposes of this section, a conflict of interest does not exist as to
allegations or facts in the litigation for which the insurer denies coverage;
however, when an insurer reserves its rights on a given issue and the outcome of
that coverage issue can be controlled by counsel first retained by the insurer for
- 26 -
the defense of the claim, a conflict of interest may exist. No conflict of interest
shall be deemed to exist as to allegations of punitive
damages or be deemed to exist solely because an insured is sued for an amount in
excess of the insurance policy limits.
(c) When the insured has selected independent counsel to represent him or
her, the insurer may exercise its right to require that the counsel selected by the
insured possess certain minimum qualifications which may include that the
selected counsel have (1) at least five years of civil litigation practice which
includes substantial defense experience in the subject at issue in the litigation,
and (2) errors and omissions coverage. The insurer's obligation to pay fees to the
independent counsel selected by the insured is limited to the rates which are
actually paid by the insurer to attorneys retained by it in the ordinary course of
business in the defense of similar actions in the community where the claim arose
or is being defended. This subdivision does not invalidate other different or
additional policy provisions pertaining to attorney's fees or providing for methods
of settlement of disputes concerning those fees. Any dispute concerning attorney's
fees not resolved by these methods shall be resolved by final and
binding arbitration by a single neutral arbitrator selected by the parties to the
dispute.
(d) When independent counsel has been selected by the insured, it shall be the
duty of that counsel and the insured to disclose to the insurer all information
concerning the action except privileged materials relevant to coverage disputes,
and timely to inform and consult with the insurer on all matters relating to the
action. Any claim of privilege asserted is subject to in camera review in the
appropriate law and motion department of the superior court. Any information
disclosed by the insured or by independent counsel is not a waiver of the privilege
as to any other party.
(e) The insured may waive its right to select independent counsel
by signing the following statement:
"I have been advised and informed of my right to select independent counsel to
represent me in this lawsuit. I have considered this
matter fully and freely waive my right to select independent counsel at this time. I
authorize my insurer to select a defense attorney to represent me in this lawsuit."
(f) Where the insured selects independent counsel pursuant to the provisions
of this section, both the counsel provided by the insurer and independent counsel
selected by the insured shall be allowed to participate in all aspects of the
litigation. Counsel shall cooperate fully in the exchange of information that is
consistent with each counsel's ethical and legal obligation to the insured. Nothing
in this section shall relieve the insured of his or her duty to cooperate with the
insurer under the terms of the insurance contract.
- 27 -
o Not every reservation of rights creates a conflict of interest. Only those

the outcome of which can be controlled by defense counsel create a
conflict of interest requiring the appointment of independent counsel.
Gafcon, Inc. v. Ponsor & Associates (2002) 98 Cal. App. 4th 1388, 141924; Long v. Century Indem. Co. (2008) 163 Cal. App. 4th 1460
(discussion of statute and cases).
McGee v. Superior Court (1985) 176 Cal. App. 3d 221 (reservation of

rights on resident relative exclusion did not create conflict).
Native Sun Investment Group v. Ticor Title Ins. Co. (1987) 189 Cal.
App. 3d 1265 (defense of covered and uncovered claims did not
create conflict when attorney given carte blanche to litigate all
issues).
Foremost Ins. Co. v. Wilks (1988) 206 Cal. App. 3d 251 (a conflict is
not created by a reservation of rights on coverage disputes that
have nothing to do with the issues being litigated in the underlying
action).
Dynamic Concepts; Blanchard v. St. Farm Fire & Casualty Co. (1991) 2
Cal. App. 4th 345, 350 (assertion of rights to seek reimbursement of
defense costs allocable to uncovered claims does not create
conflict). Accord: James 3 Corp. v. Truck Ins. Co. (2001) 91 Cal. App.
4th 1093, 1108-09.
o San Gabriel Water Valley Company v. Hartford Acc. & Ind. Co. (2000) 82 Cal.
App. 4th 1230, 1239 (fee cap applies collectively when multiple insurers
are defending).
o Intergulf Development v. Superior Court (2010) 183 Cal. App. 4th 16 (disputes
over amount of fees are arbitrable under statute but disputes over breach
of duty to defend are not).
- 28 -
o No, Cal. Ins. Code 790.03 does not establish a private right of action.
Moradi-Shalal v. Fireman's Fund Ins. Co. (1988) 46 Cal. 3d 287.
o No, a third party may not maintain an action for bad faith against
anothers insurer. Moradi-Shalal v. Fireman's Fund Ins. Co. (1988) 46 Cal. 3d
287.
o However, a third party may maintain traditional causes of action for
fraud, intentional infliction of emotional distress, including claims for
punitive damages. Moradi-Shalal v. Fireman's Fund Ins. Co. (1988) 46 Cal.
3d 287, 304-05.
- 29 -
COLORADO
SUMMARY:
source, (i.e., an Unfair Claims Practices Act, or some other consumer protection
O Colorado has a new First Party statutory remedy: CRS (Colorado
Revised Statutes) 10-3-115 and 1116. It excludes worker's compensation
and title insurance. It is not clear if life insurance is excluded due to
inconsistent provisions between the two sections. It is not clear whether
the statue applies to an insured seeking defense and indemnity under a
liability policy. A federal trial court said no, a state trial court said yes. The
federal case is on appeal. The statute reduces the burden of proof from
unreasonable and the carrier knew or should have known its conduct was
unreasonable to just a question of whether the carrier was reasonable in its
actions. Statutory damages include double the benefit in question and
attorney fees. The statute specifically does not abolish any other cause of
action, but tries to preclude double recovery of damages.
O CRS 10-3-1104. UNFAIR METHODS OF COMPETITION AND
UNFAIR OR DECEPTIVE ACTS OR PRACTICES
(h) Unfair claim settlement practices: Committing or performing, either in willful
violation . . . ;
(IV) Refusing to pay claims without conducting a reasonable investigation based
upon all available information; or
(V) Failing to affirm or deny coverage of claims within a reasonable time after
proof of loss statements have been completed; or
(VI) Not attempting in good faith to effectuate prompt, fair, and equitable
- 30 -
settlements of claims in which liability has become reasonably clear; or

(VII) Compelling insureds to institute litigation to recover amounts due under an
insurance policy by offering substantially less than the amounts ultimately
recovered in actions brought by such insureds; or
(VIII) Attempting to settle a claim for less than the amount to which a reasonable
man would have believed he was entitled by reference to written or printed
advertising material accompanying or made part of an application; or
(XI) Making known to insureds or claimants a policy of appealing from
arbitration awards in favor of insureds or claimants for the purpose of compelling
them to accept settlements or compromises less than the amount awarded in
arbitration; or
(XII) Delaying the investigation or payment of claims by requiring an insured or
claimant, or the physician of either of them, to submit a preliminary claim report,
and then requiring the subsequent submission of formal proof of loss forms, both
of which submissions contain substantially the same information; or
(XIII) Failing to promptly settle claims, where liability has become reasonably
clear, under one portion of the insurance policy coverage in order to influence
settlements under other portions of the insurance policy coverage . . .
O CRS 6-1-101 et seq. COLORADO CONSUMER PROTECTION ACT
For purposes of a private right of action, "any person" means a

person who establishes that: (1) The defendant engaged in an
unfair or deceptive trade practice; (2) the challenged practice
occurred in the course of the defendant's business, vocation, or
occupation; (3) it significantly impacts the public as actual or
potential customers of the defendant's goods, services, or property;
(4) the plaintiff suffered injury in fact to a legally protected interest;
and (5) the challenged practice caused the plaintiff's injury. CRS 61-113; Hall v. Walter, 969 P.2d 224 (Colo. 1998); Anson v. Trujillo, 56
P.3d 114 (Colo. App. 2002); Loughridge v. Goodyear Tire & Rubber Co.,
192 F. Supp.2d 1175 (D. Colo. 2002).
A private cause of action by an insured against an insurer under

the CO Consumer Protection Act is not preempted by the Colorado
- 31 -
unfair competition - deceptive practices act CRS 10-3-1101 to 10-31114. Showpiece Homes Corp. v. Assurance Co. of America, 38 P.3d 47
(Colo. 2001).
o Claims for bad faith breach of insurance contract arise in first-party and
third-party contexts. First-party bad faith cases involve an insurance
company refusing to make or delaying payments owed directly to its
insured under a first-party policy such as life, health, disability, property,
fire, or no-fault auto insurance. Farmers Group, Inc. v. Williams, 805 P.2d
419, 421 (Colo. 1991); John H. Bauman, Emotional Distress Damages and the
Tort of Insurance Bad Faith, 46 Drake L. Rev. 717, 739 (1998).
o In "first party" bad faith insurance cases where an insured sues his
insurance company directly, the plaintiff must prove that the conduct of
the insurer was unreasonable, and that the insurer knew that its conduct
was unreasonable or acted in reckless disregard of whether it was
unreasonable. Cary v. United of Omaha Life Ins. Co., 68 P.3d 462, 469 (Colo.
2003).
o The basis for liability in tort for the breach of an insurer's implied duty of
good faith and fair dealing is grounded upon the special nature of the
insurance contract and the relationship which exists between the insurer
and the insured. The motivation of the insured when entering into an
insurance contract differs from that of parties entering into an ordinary
commercial contract. By obtaining insurance, an insured seeks to obtain
some measure of financial security and protection against calamity, rather
than to secure commercial advantage. Travelers Ins. Co. v. Savio, 706 P.2d
1258 (Colo. 1985).
o In a first-party bad faith case, the conduct of an insurer is measured using
two elements: "unreasonable conduct, and knowledge that the conduct is
unreasonable or a reckless disregard for the fact that the conduct is
unreasonable." Travelers Ins. Co. v. Savio, 706 P.2d 1258, 1272 (Colo. 1985).
o In a first-party context, where the insured has not ceded to the insurer the
right to represent his or her interests, there is no quasi-fiduciary duty.
- 32 -
Travelers Ins. Co. v. Savio, 706 P.2d 1258, 1274 (Colo. 1985). Therefore, the
standard of conduct is different. In addition to proving that the insurer
acted unreasonably under the circumstances, a first-party claimant must
prove that the insurer either knowingly or recklessly disregarded the
validity of the insured's claim. This standard of care "reflects a reasonable
balance between the right of an insurance carrier to reject a noncompensable claim submitted by its insured and the obligation of such
carrier to investigate and ultimately approve a valid claim."
o In the third party context, bad faith can arise from an insurer's actions that
expose the insured to being personally liable for the monetary obligations
underlying the insured's claims. Goodson v. Am. Std. Ins. Co., 89 P.3d 409,
414 (Colo. 2004).
o The reasonableness of the insurer's conduct must be determined
objectively, based on proof of industry standards. The aid of expert
witnesses is often required in order to establish objective evidence of
industry standards. See Redden v. SCI Colorado Funeral Services, Inc., 38
P.3d 75, 81 (Colo. 2001) (stating that in most cases of professional
negligence the applicable standard must be established by expert
testimony because it is not within the common knowledge and experience
of ordinary persons). See also Goodson v. Am. Std. Ins. Co., 89 P.3d 409, 415
(Colo. 2004).
o Third-party bad faith arises when an insurance company acts
unreasonably in investigating, defending, or settling a claim brought by a
third person against its insured under a liability policy. The insurance
company's duty of good faith and fair dealing extends only to the insured,
not to the third-party. In the third-party context, an insurance company
stands in a position of trust with regard to its insured; a quasi-fiduciary
relationship exists between the insurer and the insured. Farmers Group,
Inc. v. Trimble, 691 P.2d 1138, 1141 (1984). Because of the quasi-fiduciary
nature of the insurance relationship in a third-party context, the standard
of conduct required of the insurer is characterized by general principles of
negligence. Id. at 1142.
o To establish that the insurer breached its duties of good faith and fair
dealing, the insured must show that a reasonable insurer under the
circumstances would have paid or otherwise settled the third-party claim.
- 33 -
Farmers Group, Inc. v. Trimble, 691 P.2d at 1142.

o Claims for bad faith breach and willful and wanton breach of an insurance
contract are governed by a two-year statute of limitations. CRC 13-80-102
(2002).
o The action accrues on the date on which both the injury and its cause are
known or should have been known through the exercise of reasonable
diligence. CRC 13-80-108 (2002); Pham v. State Farm Mut. Auto. Ins. Co., 70
P.3d 567 (Colo. Ct. App. 2003).
o Under the tort of bad faith an insurance company may challenge claims
which are fairly debatable and will be found liable only where it has
intentionally denied (or failed to process or pay) a claim without a
reasonable basis.
o If an insurer does not know that its denial of or delay in processing a
claim filed by its insured is unreasonable, and does not act with reckless
disregard of a valid claim, the insurer's conduct would be based upon a
permissible, albeit mistaken, belief that the claim is not compensable.
Travelers Ins. Co. v. Savio, 706 P.2d 1258, 1275 (Colo. 1985).
o UNFAIR COMPETITION - DECEPTIVE PRACTICES ACT - C.R.S. 103-1109 (2006)
Penalty for violation of cease and desist orders
(a) Not more than ten thousand dollars for each and every act or violation of an
insurer; or a monetary penalty of not more than five hundred dollars for each and
every act or violation of an individual;
(b) Suspension or revocation of such person's license.
- 34 -
o CO. CONSUMER PROTECTION ACT - C.R.S. 6-1-113 (2006)

(1) The provisions of this article shall be available in a civil action for any claim
against any person who has engaged in or caused another to engage in any
deceptive trade practice listed in this article. An action under this section shall be
available to any person who:
(a) The greater of:
(I) The amount of actual damages sustained; or
(II) Five hundred dollars; or
(III) Three times the amount of actual damages sustained, if it is established by
clear and convincing evidence that such person engaged in bad faith conduct; plus
(b) In the case of any successful action to enforce said liability, the costs of the
action together with reasonable attorney fees as determined by the court.
o Compensatory damages for economic and non-economic losses are
available to make the insured whole, and, where appropriate, punitive
damages are available to punish the insurer and deter wrongful conduct
by other insurers. Ballow v. PHICO Ins. Co., 878 P.2d 672, 677 (Colo. 1994);
Restatement (Second) of Torts 901-909 (1979).
Non-economic losses recognized under the rubric of compensatory

damages include emotional distress; pain and suffering;
inconvenience; fear and anxiety; and impairment of the quality of
life.
An insured suing under the tort of bad faith breach of an insurance

contract is entitled to recover damages based upon traditional tort
principles of compensation for injuries actually suffered, including
emotional distress. Ballow v. PHICO Ins. Co., 878 P.2d 672, 677
(Colo. 1994)
In a tort claim against an insurer for breach of the duty of good

faith and fair dealing, the plaintiff may recover damages for
emotional distress without proving substantial property or
economic loss. Goodson v. Am. Std. Ins. Co., 89 P.3d 409, 415 (Colo.
- 35 -
2004).
Are punitive damages recoverable? If so, identify the major case(s) and language
of the standards applicable to bad faith cases.
o Yes. To recover punitive damages, the insured must establish that the
insurer's breach was accompanied by circumstances of fraud, malice, or
willful and wanton conduct. 13-21-102(1)(a), 5 C.R.S. (2003); Lira v.
Shelter Ins. Co., 913 P.2d 514, 517. A punitive damages award cannot
exceed the amount of actual damages and, in certain situations, may be
increased or decreased by the court. 13-21-102(1)-(3), 5 C.R.S. (2003).
o Punitive damages require a higher burden of proof and require insureds
to establish the requisite attendant circumstances beyond a reasonable
doubt. CRS 13-25-127(2) (2003); Goodson v. Am. Std. Ins. Co., 89 P.3d 409,
416 (Colo. 2004).
o CRS 6-1-113. COLORADO CONSUMER PROTECTION ACT
The plain language of this section provides that any person may
bring an action under the Colorado Consumer Protection Act
(CCPA). Therefore, third-party non-consumers have standing to
bring actions under the CCPA. Walter v. Hall, 940 P.2d 991 (Colo.
App. 1996), aff'd, 969 P.2d 224 (Colo. 1998). Walter is not an
insurance case.
o No. The insurance company's duty of good faith and fair dealing extends
only to the insured, not to the third-party. In the third-party context, an
insurance company stands in a position of trust with regard to its insured;
a quasi-fiduciary relationship exists between the insurer and the insured.
- 36 -
Farmers Group, Inc. v. Trimble, 691 P.2d 1138, 1141. (1984).
o
CO. CONSUMER PROTECTION ACT - C.R.S. 6-1-113 (2006)

(1) The provisions of this article shall be available in a civil action for any claim
against any person who has engaged in or caused another to engage in any
deceptive trade practice listed in this article. An action under this section shall be
available to any person who:
(a) The greater of:
(I) The amount of actual damages sustained; or
(II) Five hundred dollars; or
(III) Three times the amount of actual damages sustained, if it is established by
clear and convincing evidence that such person engaged in bad faith conduct; plus
(b) In the case of any successful action to enforce said liability, the costs of the
action together with reasonable attorney fees as determined by the court.
- 37 -
CONNECTICUT
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes
Can third parties sue for bad faith (i.e., third party bad faith)? No, not unless the
third party is subrogated to the rights of the insured.
o In Connecticut, insurance practices are subject to two regulatory acts, the
Connecticut Unfair Insurance Practices Act (CUIPA) and the
Connecticut Unfair Trade Practices Act (CUTPA). A private cause of
action exists under CUTPA to enforce CUIPA violations. Mead v. Burns,
199 Conn. 651, 663 (1986).
Conn. Gen. Stat. 42-110a-110q: Unfair Trade Practices Act
In determining whether a particular act or practice violates

CUTPA, Connecticut courts have adopted the criteria set
out in the cigarette rule by the federal trade commission for
determining when [an act or] practice is unfair: (1) whether
the practice, without necessarily having been previously
considered unlawful, offends a public policy established by
statutes, the common law or otherwise-whether, in other
words, it is within at least the penumbra of some common
law, statutory, or otherwise established concept of
unfairness; (2) whether it is immoral, unethical, oppressive,
or unscrupulous; (3) whether it causes substantial injury to
consumers. Jacobs v. Healey Ford-Subaru, Inc., 231 Conn. 707,
725, 725 (1995).
Conn. Gen. Stat. 38a-815 et seq.: Unfair Insurance Practices Act

(CUIPA)
- 38 -
Conn. Gen. Stat. 38a-816(6) defines Unfair claim settlement

practices.
o A CUTPA claim based on 38a-816(6) requires proof
that the unfair settlement practices were committed or
performed with such frequency as to indicate a
general business practice. Lee v. Middlesex Ins. Co., 229
Conn. 842, 850 (1994). Alleged improper handling of
a single insurance claim, without any evidence of
misconduct by the defendant in the processing of any
other claim does not rise to the level of a general
business practice as required by CUIPA. Id. at 849.
o Neither the Supreme Court nor the Connecticut Appellate Court have
ruled on whether CUIPA allows a private cause of action independent of
CUTPA. H & L Chevrolet, Inc. v. Berkley Ins. Co., 110 Conn. App. 428, 441
(2008); Carford v. Empire Fire and Marine Ins. Co., 94 Conn. App. 41, 52-53
(2006).
Connecticut superior court decisions are split, with a majority of

the decisions concluding that CUIPA alone does not provide for a
private right of action.
The consensus of these courts may be summarized as

follows: 1) there is no express authority under CUIPA for
private causes of action; 2) CUIPA is not ambiguous; 3) the
regulatory scheme under CUIPA contemplates investigation
and enforcement actions to be taken by the insurance
commissioner; and 4) consequently there is no private cause
of action under CUIPA. Watton v. Geico Indemnity Co .,
Superior Court, judicial district of Hartford, Docket No. CV
08 5018837 (November 13, 2008, Aurigemma, J.).
o Breach of good faith and fair dealing/Bad Faith
- 39 -
To constitute a breach of the implied covenant of good faith and

fair dealing, the acts by which a defendant allegedly impedes the
plaintiff's right to receive benefits that he or she reasonably
expected to receive under the contract must have been taken in bad
faith. L.F. Pace & Sons, Inc. v. Travelers Indemnity Co., 9 Conn. App.
30, 46 (1986).
Bad faith is defined as the opposite of good faith, generally

implying a design to mislead or to deceive another, or a neglect or
refusal to fulfill some duty or some contractual obligation not
prompted by an honest mistake as to one's rights or duties. Bad
faith is not simply bad judgment or negligence, but rather it implies
the conscious doing of a wrong because of dishonest purpose or
moral obliquity. It contemplates a state of mind affirmatively
operating with furtive design or ill will. Hutchinson v. Farm Family
Casualty Ins. Co., 273 Conn. 33, 42 n. 4 (2005). Neglect or refusal to
fulfill a contractual obligation can be bad faith only if prompted by
an interested or sinister motive. Feinberg v. Berglewicz, 32
Conn.App. 857, 862 (1993).

o Three-year statute of limitations for unfair and deceptive trade practices
commences when the violations occur. Conn. Gen. Stat. 42-110g (f).
o Three-year statute of limitations for bad faith tort claims commences when
the action complained of occurs. Conn. Gen. Stat. 52-577.
o See above requirements for proving bad faith.
o Plaintiffs are entitled to actual damages, punitive damages, costs and
reasonable attorneys fees, and other appropriate equitable relief deemed
just and proper. Conn. Gen. Stat. 42-110g (a).
- 40 -
o When liability under CUTPA is established, attorneys fees and costs

may be awarded at the discretion of the court and the successful litigant
must be given the opportunity at trial to provide evidence to establish a
basis for the award. Ven Nguyen v. DaSilva, 10 Conn.App. 527, 530 (1987).
This remains subject to the general requirement that the reasonableness
of attorneys fees and costs must be proven by an appropriate evidentiary
showing. Smith v. Snyder, 267 Conn. 456, 471 (2004).
o In order to recover under CUTPA, there must be an ascertainable loss. An
ascertainable loss is a deprivation, detriment or injury that is capable of
being discovered, observed or established. A loss is ascertainable if it is
measurable even though the precise amount of the loss is not known.
Service Road Corp. v. Quinn, 241 Conn. 630, 638-39 (1997).
to recover them?
o In order to award punitive or exemplary damages, evidence must reveal a
reckless indifference to the rights of others or an intentional and wanton
violation of those rights. Votto v. American Car Rental, Inc., 273 Conn. 478,
485-86 (2005).
o The right to assert a private cause of action under CUTPA for CUIPA
violations does not extend to third parties absent subrogation or a judicial
determination of the insureds liability. Carford v. Empire Fire and Marine
Ins. Co., 94 Conn. App. 41, 53 (2006).
o Conn. Gen. Stat. 38a-321: Direct Action Statute
Provides that once a final judgment is rendered against an insured

for loss or damage covered by a policy of insurance and the
judgment remains unsatisfied for 30 days, the judgment creditor
shall be subrogated to all the rights of the defendant and shall have
a right of action against the insurer to the same extent that the
- 41 -
defendant in such action could have enforced his claim against

such insurer had such defendant paid such judgment.
A party subrogated to the rights of an insured under the direct

action statute obtains no different or greater rights against the
insurer than the insured possesses and is equally subject to any
defense the insurer may have against the insured under the policy.
Brown v. Employers Reinsurance Corp., 206 Conn. 668 (1988).
o The common law duty of good faith and fair dealing between an insurer
and its insured does not extend to a third party, absent a third party
beneficiary relationship. See Carford v. Empire Fire and Marine Ins. Co., 94
Conn. App. 41, 46 (2006).
- 42 -
DELAWARE
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)?
Yes
Can third parties sue for bad faith (i.e., third party bad faith)?
No. A third party can only bring a cause of action for bad faith if there is an
assignment. Rowlands v. PHICO Ins. Co., 2000 WL 1092134 (D. Del. July 27, 2000).
o No
o Yes. Delaware recognizes a common law cause of action for the bad faith
delay, or the nonpayment, of an insureds claim in a first-party insuredinsurer relationshipas a breach of contractual obligations. Tackett v.
State Farm Fire & Cas. Inc. Co., 653 A. 2d 254 (Del. 1995).
o The Delaware Supreme Court held that an insurer can be liable for a lack
of good faith, or the presence of bad faithwhere the insured can show
that the insurers [action] was clearly without any reasonable
justification. Tackett v. State Farm Fire & Cas. Inc. Co., 653 A. 2d 254 (Del.
1995) (quoting Casson v. Nationwide Ins. Co., 455 A. 2d 361, 369 (Del. Super.
Ct. 1982)).
- 43 -
o Three years. 10 Del.C. 8106.
o [I]n order to establish bad faith the plaintiff must show that the
insurers refusal to honor its contractual obligation was clearly without any
reasonable justification The ultimate question is whether at the time the
insurer denied liability, there existed a set of facts or circumstances known
to the insurer which created a bona fide dispute and therefore a
meritorious defense to the insurers liability. Casson v. Nationwide Ins.
Co., 455 A. 2d 361, 369 (Del. Super. Ct. 1982) [emphasis added].
o Advice of counsel may be recognized as a defense, although asserting
this defense may waive the attorney/client privilege. Tackett v. State Farm
Fire & Cas. Inc. Co., 653 A. 2d 254 (Del. 1995).
o Contract damages, consequential damages (Pierce v. Intl Ins. Co. of Ill., 671,
A.2d 1361, 1367 (Del. 1996)) attorneys fees (only if insured prevails
against a property insurer), and punitive damages.
to recover them?
o Yes. Punitive damages are recoverable for an intentional, egregious or
malicious breach of an insurance contract. Tackett v. State Farm Fire & Cas.
Inc. Co., 653 A. 2d 254 (Del. 1995); Thomas v. Harford Mut. Ins. Co., 2004 WL
1102362 (Del. Super. Ct. Apr. 7, 2004); Intl Fid. Inc. Co. v. Delmarva Sys.
Corp., 2001 WL 541469 (Del. Super. Ct. May 9, 2001).
o The plaintiff must establish that the insurers conduct was outrageous,
because of evil motive or reckless indifference to the rights of others
Mere inadvertence, mistake, or errors of judgment which constitute mere
negligence will not suffice. Tackett v. State Farm Fire & Cas. Inc. Co., 653
A. 2d 254 (Del. 1995) (quoting Jardel v. Hughes, 523 A. 2d 518, 529 (Del.
Super. Ct. 1987)).

- 44 -
o No
o No. A third party can only bring a cause of action for bad faith if there is
an assignment. Rowlands v. PHICO Ins. Co., 2000 WL 1092134 (D. Del. July
27, 2000).
- 45 -
FLORIDA
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes per statute. There
is no common law bad faith in first party policy situations.
Can third parties sue for bad faith (i.e., third party bad faith)? Yes.
o Yes. Fla. Stat. 624.155, provides statutory grounds for first party bad
faith, but only after the insurer is found to have breached the terms of the
insurance contract, and only after the insurer has been given adequate
notice of the alleged unfair claim practices and afforded sixty (60) days to
cure the violations. Fla. Stat. 626.9541 specifies the various kinds of
unfair claims settlement practices that are actionable under 624.155.
o There is no first party action for bad faith in Florida common law. Baxter
v. Royal Indem. Co., 285 So.2d 652 (Fla. 1st DCA 1973). Prior to the
enactment of 624.155 in 1982, Florida did not recognize first-party bad
faith claims.

o Four years.
o In Florida, the determination of whether the insurer acted fairly and
honestly towards its insured with due regard for the insureds interest is
- 46 -
made by applying the totality of the circumstances test which requires

consideration of all pertinent facts and circumstances. Florida does not
follow the fairly debatable standard. State Farm Mut. Auto Ins. Co. v.
Laforet, 685 So.2d 55 (Fla. 1995).
o Consequential damages in excess of the policy limits. Fla. Stat. 624.155(7)
Damages recoverable pursuant to this section shall include those
damages which are a reasonably foreseeable result of a specified violation
of this section by the insurer and may include an award or judgment in an
amount that exceeds the policy limits.
o Possibly emotional distress damages. Time Ins. Co., Inc. v. Burger, 712
So.2d 839 (Fla. 1998), although facts of case suggest that holding is limited
to actions against health insurers.
o Attorneys Fees. Fla. Stat. 624. 155(3).
o Interest. McLeod v. Continental Ins. Co., 591 So.2d 621 (Fla. 1992).
to recover them?
o Possibly. No punitive damages are recoverable unless the unfair claim
settlement practice occurs with such frequency as to indicate a general
business practice and such practice is:
a.
Willful, wanton and malicious;
b.
In reckless disregard for the rights of the insured; or
c.
In reckless disregard to the rights of a beneficiary under a
life insurance contract.
- 47 -
o Yes. Section 624.155, et seq. pertaining to civil remedies as well as Section

626. Unfair Insurance Trade Practices including Section 626.9541, Unfair
methods of competition and unfair or deceptive acts or practices defined.
See, State Farm Mut. Auto Ins. Co. v. LaForet, 658 So.2d 55 (Fla. 1995) and
Auto Owners Insurance Company v. Conquest, 658 So.2d 928 (Fla. 1995).
o Yes. The Florida Supreme Court first established the right of the third
party to sue the tortfeasors insurer in Auto Mutual Indemnity Company v.
Shaw, 184 So. 852 (Fla. 1938). See, State Farm Mut. Auto Ins. Co. v. LaForet,
658 So.2d 55 (Fla. 1995). The Florida Supreme Court held that an insurer
has a duty to act in good faith with regard to claims brought by third
parties against their insureds. See also Boston Old Colony Ins. Co. v.
Gutierrez, 386 So.2d 783 (Fla. 1980). The common law standard for bad
faith is whether the insurer breached its fiduciary duty to the insured by
wrongfully refusing to defend its insured, by wrongfully refusing to settle
within the policy limits or by exposing the insured to an excess judgment.
Dunn v. National Sec. Fire & Cas. Co., 631 So.2d 1103 (Fla. 5th DCA 1993).

o Four years.
o An insurer has the right to deny claims that it in good faith believes are
not owed on a policy. Even when it is later determined by a court
that the insurers denial was mistaken, there is no recovery for bad faith if
the denial is shown to be in good faith. Vest v. Travelers Ins. Co., 753 So.2d
1270 (Fla. 2000).
o Damages recoverable in a third-party action include the amount of the
excess judgment, direct consequential damages, costs, and
- 48 -
attorneys fees. Mental distress damages are generally not recoverable

unless the insurers behavior is so outrageous in character and so extreme
as to go beyond the bounds of decency and be deemed intolerable in a
civilized community.
to recover them?
o Yes. Under a common law third party claim, the conduct which gives rise
to punitive damages must constitute a separate tort. T.D.S. v. Shelby Mut.
Ins. Co., 760 F.2d 1520 (11th Cir. 1985). The Plaintiff must show that the
settlement practice in question represents a general business practice.
In some instances, the question of whether the conduct rises to the level of
a general business practice is for the Court. Howell Demarest v. State
Farm Mut. Auto. Ins. Co., 673 So.2d 526 (Fla. 4th DCA 1996).
- 49 -
GEORGIA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No
statute and its main provisions.
o Yes. 33-34-1, et seq, the Georgia Motor Vehicle Accident Reparations
Act.
implied covenant of good faith)? If so, identify the major case(s) and language
of the standards applicable to bad faith cases.
o Yes. In Southern General Ins. Co. v. Holt, 262 Ga. 260, 416 S.E.2d 274 (1992),
the court addressed an insurers liability for failure to settle the claim
within the policy limits when faced with a time-limited settlement
demand. The Supreme Court held that an insurance company may be
liable for damages to its insured for failing to settle a claim of an injured
person where the insurer is guilty of negligence, fraud or bad faith in
failing to compromise the claim. The insurance company must give
equal consideration to the interest of the insured. The jury in general
must decide whether the insurer gave the insured the same faithful
consideration it gives it own interest. See also Great Am. Ins. Co. v. Exum,
123 Ga. App. 515, 181 S.E.2d 704 (1981).
o Plaintiff may not sue in tort for defendants mere breach of a duty
imposed by a contract. However, if the defendant breaches a duty
imposed by tort law independent of a contract and plaintiff sustains
damages other than loss of benefit of the contract, plaintiff may sue in tort.
DeLance v. St. Paul Fire & Marine Ins. Co., 947 F.2d 1536 (1991). This
includes misrepresenting the existence of extent of coverage as well as
misrepresentations in the claims handling process.
- 50 -

o The statute of limitations for breaches of an insurance contract is six years.
Ga. Code 9-3-24.
o To prevail on a claim for an insurer's bad faith, the insured must prove
that: (1) the claim is covered under the policy, (2) a demand for payment
was made against the insurer within sixty days prior to filing suit, and (3)
the insurer's failure to pay was motivated by bad faith. Ga.Code Ann.
3346; BayRock Mortg. Corp. v. Chicago Title Ins. Co., 648 S.E.2d 433 (Ga.
Ct. App. 2007). Because the damages for an insurer's bad faith failure to
timely pay claim are in the nature of a penalty, the statute permitting
damages is strictly construed, and the right to such recovery must be
clearly shown. The insured bears the burden of proving that the refusal to
pay the claim was made in bad faith. Ga.Code Ann. 3346; Atlantic
Title Ins. Co. v. Aegis Funding Corp., 651 S.E.2d 507 (Ga. Ct. App. 2007).
o The Motor Vehicle Accident Reparations Act Allows penalties of the
greater of 50% of the loss or $5000 as well as attorney fees. This is the
exclusive remedy for claims which fall under the Act.
o There is no rule against consequential damages for claims for negligent
failure to settle or fraud.
to recover them?
o There is no case law regarding punitive damages for claims for negligent
failure to settle or fraud.
- 51 -
o There is no case on point. There is a case which may provide some

guidance on the issue, Tuzman v. Leventhal, 174 Ga.App. 297, 329 S.E.2d
610 (Ga.App.,1985). Tuzman invested in a company. Leventhal agreed to
indemnify for IRS claims. The agreement gave Leventhal the right to pick
defense counsel and direct defense and settlement where Leventhal might
have to indemnify Tuzman. The IRS made a settlement offer that,
notwithstanding Leventhals right to accept per the indemnity agreement,
Tuzman rejected. Tuzman later settled the case and asked for
Indemnification. The Georgia Court of Appeal held that the mere
assertion that counsel Leventhal retained created a conflict of interest was
speculative.
o No. A third party can file suit as a judgment creditor. A third-party can
take an assignment of a bad faith tort based claim. Claims for statutory
penalties pursuant to OCGA 33-4-6 may not be assigned. Southern Gen.
Ins. Co. v. Ross, 227 Ga.App. 191, 196(7), 489 S.E.2d 53 (1997). A claim for a
tort cause of action for compensatory damages for loss of property
resulting from an insurer's bad-faith may be assigned. Thomas v. American
Global Ins. Co., 229 Ga.App. 107, 493 S.E.2d 12 (1997).
o No. See above.
- 52 -
HAWAII
SUMMARY:
o Haw. Rev. Stat. 431:13-103(a)(1) Unfair methods of competition and
unfair or deceptive acts or practices defined.
This regulatory statute does not create a private right of action

against insurer for alleged violations. Hunt v. First Ins. Co. of
Hawaii, Ltd., 922 P.2d 976 (Haw. 1996).
Haw. Rev. Stat. 480-2, Unfair competition, practices, declared

unlawful.
Claimant under premises medical payments coverage of CGL

policy lacked standing to maintain statutory unfair practices claim
against CGL insurer that denied claim because corporate
policyholder was not consumer as required by Haw. Rev. Stat.
480-13. Hunt v. First Ins. Co. of Hawaii, Ltd., 922 P.2d 976 (Haw.
1996).
Workers compensation claimant lacked standing to maintain

statutory unfair practices claim against workers compensation
insurer because claimants employer was not consumer as
required by Haw. Rev. Stat. 480-13. Hough v. Pacific Ins. Co., Ltd.,
927 P.2d 858 (Haw. 1996).
- 53 -
Tort = YES; Contract = NO. Hawaii follows the standard set forth in
Gruenburg v. Aetna Insurance Co. (1973) 9 Cal. 3d 566.
Best Place, Inc. v. Penn Am. Ins. Co., 920 P.2d 334, 347 (Haw. 1996)
(We believe that the appropriate test to determine bad faith is the
general standard set forth in Gruenberg and its progeny) (firstparty fire insurance policy).
The tort of bad faith allows an insured to recover even if the insurer
performs the express covenant to pay claims. Best Place, 920 P.2d at
345.
Inasmuch as Enoka has alleged that AIG handled the denial of her
claim for no-fault benefits in bad faith, we conclude that she is not
precluded from bringing her bad faith claim even where there is no
coverage liability on the underlying policy. Enoka v. AIG Hawaii
Ins. Co., 128 P.3d 850 (Haw. 2006).
o Workers compensation claimant is intended third party beneficiary of

employers workers compensation insurance contract with standing to
maintain claim of bad faith against claimants employers workers
compensation insurer. Hough v. Pacific Ins. Co., Ltd., 927 P.2d 858 (Haw.
1996); Wittig v. Allianz, A.G., 145 P.3d 738 (Haw.App. 2006).
An insurers tort liability for bad faith is separate from its liability
for a workers compensation claim. Hough, 927 P.2d at 865-68.
o Francis v. Lee Enterprises, Inc., 971 P.2d 707 (Haw. 1999) (abrogating cause
of action for tortious breach of contract but distinguishing tort of bad faith
in first-party context).
See also Reassure Am. Life Ins. Co. v. Rogers, 248 F. Supp. 2d 974, 98687 (D. Haw. 2003) (The insured must establish that the insurer
unreasonably acted without proper cause.)

o Two-year limitation period in third-party auto cases. Honbo v. Hawaiian
Ins. & Guar. Co., Ltd., 949 P.2d 213 (Haw.App. 1997) (applying former
Haw. Rev. Stat. 294-36(a)); Haw. Rev. Stat. 431:10C-315.
- 54 -
o Two-year limitation period in first-party property insurance cases.

Christiansen v. First Ins. Co. of Hawaii, Ltd., 967 P.2d 639 (Haw.App. 1998)
(applying Haw. Rev. Stat. 657-7)).
o Conduct based on an interpretation of the insurance contract that is
reasonable does not constitute bad faith. Best Place, Inc. v. Penn. America
Ins. Co., 920 P.2d 334, 347 (Haw. 1996) (citing California Shoppers Inc. v.
Royal Globe Ins. Co., 175 Cal.App.3d 1, 221 Cal.Rptr. 171 (1985)).
Genuine dispute of fact defense probably also available since

Hawaii follows Gruenberg.
Denial of first-party claim based upon open question of law was not in
bad faith. Enoka, 128 P.3d at 866.
o Workers compensation insurers offer to settle injured workers

compensation claim on terms that required worker to resign employment
in exchange for payment of additional consideration did not constitute
bad faith. Wittig v. Allianz, A.G., 145 P.3d 738 (Haw.App. 2006).
o Workers compensation insurer does not owe duty of good faith and fair
dealing to claimants health care provider. Jou v. National Interstate Ins. Co.
of Hawaii, 157 P.3d 561 (Haw.App. 2007).
o Auto insurer does not owe duty of good faith and fair dealing under
personal injury protection coverage to insureds health care provider. Jou
v. Dai-Tokyo Royal State Ins. Co., 172 P.3d 471 (Haw. 2007).
o Hawaii Insurance Guaranty Association is statutorily immune from
liability for bad faith. Haw. Rev. Stat. 431:16-116. Mendes v. Hawaii Ins.
Guar. Assn, 950 P.2d 1214 (Haw. 1998)
o
Tort damages including emotional distress from financial loss, since

Hawaii follows Gruenburg v. Aetna Insurance Co. (1973)9 Cal. 3d 566
- 55 -
o Insureds claim against liability insurer for general damages based on bad
faith is not assignable. Sprague v. California Pacific Bankers & Ins. Ltd., 74
P.3d 12 (Haw. 2003).
to recover them?
o Punitive damages may not be awarded in a bad faith tort case unless the
evidence reflects something more than the conduct necessary to
establish the tort. Best Place, Inc. v. Penn Am. Ins. Co., 920 P.2d 334 (Haw.
1996). They may only be awarded if plaintiff proves by clear and
convincing evidence that "the defendant has acted wantonly or
oppressively or with such malice as implies a spirit of mischief or criminal
indifference or where there has been wilful misconduct or that entire want
of care which would raise the presumption of conscious indifference to
consequences." Id. at 348.
o Haw. Rev. Stat. Ann. 663-1.2 Tort liability for breach of contract;
punitive damages. No person may recover damages, including punitive
damages, in tort for a breach of a contract in the absence of conduct that:
(1)
Violated a duty that is independently recognized by

principles of tort law; and
(2)
Transcended the breach of the contract.
o But, punitive damages are not covered by insurance policies. Seeo, Francis
v. Lee Enterprises, Inc., 971 P.2d 707 (Haw. 1999).Haw. Rev. Stat. Ann.
431:10-240 ' Insurance contracts; punitive damagesCoverage under any
policy of insurance issued in this State shall not be construed to provide
coverage for punitive or exemplary damages unless specifically included.
o No, Cumis was specficially rejected in Finley v. Home Ins. Co., 975 P.2d 1145
(Haw. 1998). The court held that the best result is to refrain from
interfering with the insurers contractual right to select counsel and leave
- 56 -
the resolution of the conflict to the integrity of retained defense counsel,

and professional standards of conduct.
o No.
o Best Place, Inc. v. Penn Am. Ins. Co., 920 P.2d 334, 346 (Haw. 1996) (there is
a legal duty, implied in a first- and third-party insurance contract, that the
insurer must act in good faith in dealing with its insured, and a breach of
that duty of good faith gives rise to an independent tort cause of action.).
We note that in the context of suits against an insurer for bad faith
refusal to settle a third-party claim, courts [of other jurisdictions]
have concluded that the plaintiff must show that the third-party
claimant extended a reasonable settlement offer which the insurer
then rejected. Wittig, 145 P.3d at 751 (citations omitted).
o Honbo v. Hawaiian Ins. & Guar. Co., Ltd., 949 P.2d 213 (Haw.App. 1997)
o Liability insurer does not owe duty of good faith and fair dealing to tort
claimant. Young v. Allstate Ins. Co., 198 P.3d 666, 691 (Haw. 2008) (Absent
a contract and because Youngs claim [for bad faith against Allstate] was
premised upon the existence of a contract, her claim for breach of the
assumed duty of good faith and fair dealing must fail.).
- 57 -
IDAHO
SUMMARY:
o No. Idahos Unfair Claims Settlement Practices Act, Idaho Code 41-1329
(2009), does not give rise to a private right of action whereby an insured
can sue the insurer for statutory violations committed in connection with
the settlement of the insureds claim. White v. Unigard Mut. Ins. Co., 112
Idaho 94, 96, 730 P.2d 1014 (Idaho 1986).
o Yes.
o White v. Unigard Mut. Ins. Co., 112 Idaho 94, 730 P.2d 1014 (Idaho 1986).
[W]here an insurer intentionally and unreasonably denies or

delays payment on a claim, and in the process harms the claimant
in such a way not fully compensable at contract, the claimant can
bring an action in tort to recovery for the harm done. Id. at 98.
o Robinson v. State Farm Mut. Auto. Ins. Co., 137 Idaho 173, 45 P.3d 829 (Idaho
2002).
The insured bears the burden of proving all elements of a bad faith
claim against the insurer by a preponderance of the evidence. Id. at
176.
- 58 -
To prevail on a bad faith claim, the insured must show: 1) the

insurer intentionally and unreasonably denied or withheld
payment; 2) the claim was not fairly debatable; 3) the denial or
failure to pay was not the result of a good faith mistake; and 4) the
resulting harm is not fully compensable by contract damages. Id.
(citing White, supra).
o Truck Ins. Exch. v. Bishara, 128 Idaho 550, 916 P.2d 1275 (Idaho 1996).
In the liability insurance context: An insurer is under a duty to

exercise good faith in considering offers to compromise an injured
party's claim against the insured for an amount within the insured's
policy limits. Id. at 553
The court will apply an equality of consideration test that

requires the insurer to give equal consideration to the interests of
its insured when deciding whether to accept a settlement offer. Id.
at 554.
The equality of consideration test requires the court to take into

account seven factors, placing emphasis on two factors. The two
important factors are (1) whether the insurer has failed
to communicate with the insured, including particularly informing
the insured of any compromise offers, and (2) the amount of
financial risk to which each of the parties will be exposed in the
event an offer is refused. Id. at 555.
The remaining five factors to be considered are the strength of the

injured claimant's case on the issues of liability and damages;
whether the insurer has thoroughly investigated the claim; the
failure of the insurer to follow the legal advice of its own attorney;
any misrepresentations by the insured which have misled the
insurer in its settlement negotiations; and any other factors which
may weigh toward establishing or negating the bad faith of the
insurer. Id.

o Tort claims must be brought within two years. Idaho Code 5-291(4).
- 59 -
o Actions for breach of contract must be brought within five years. Idaho
Code 5-216.
o Idaho statutes also provide that contract terms limiting the time in which
a party may enforce his or her rights is void. Idaho Code 29-110.
The Supreme Court of Idaho has held that these statutes trump the
suit limitation provision in an insurance contract, despite Idahos
adoption of the standard New York fire insurance policy, which
contains a one-year suit limitation provision. Sunshine Mining Co.
v. Allendale Mut. Ins. Co., 107 Idaho 25, 28, 684 P.2d 1002 (1984).
o The claim must be covered under the policy before a bad faith claim can
apply. Robinson, supra.
o An insurer does not act in bad faith when it challenges the validity of a
fairly debatable claim, or when its delay results from honest mistakes.
White, supra.
o An insured may recover damages normally available in tort. Walston v.
Monumental Life Ins. Co., 129 Idaho 211, 219, 923 P.2d 456 (1996).
o Damages in tort are not limited to damages that were foreseeable at the
time of the tortious act. [R]ather they include a reasonable amount
which will compensate plaintiff for all actual detriment proximately
caused by the defendants wrongful conduct. White, supra.
o Emotional distress damages may be recovered if the insured proves the
elements of a claim for intentional infliction of emotional distress. Roper v.
State Farm Mut. Auto. Ins. Co., 131 Idaho 459, 463, 958 P.2d 1145 (Idaho
1998).
o
Attorneys fees may be recoverable. Idaho Code 41-1839 and 12-123

provide the exclusive remedy for obtaining attorneys fees in disputes
arising out of insurance policies. Attorneys fees shall be awarded to the
- 60 -
insured if the insurer fails to pay the amount justly due under the policy
within 30 days after proof of loss. In addition, attorneys fees may be
awarded to either party if the other party brought, pursued, or defended a
claim frivolously, unreasonably, or without foundation. Idaho Code 411839(4).
to recover them?
o Yes. Walston v. Monumental Life Ins. Co., 129 Idaho 211, 219, 923 P.2d 456
(1996).
o In any action seeking recovery of punitive damages, the claimant must
prove, by clear and convincing evidence, oppressive, fraudulent,
malicious or outrageous conduct by the party against whom the claim for
punitive damages is asserted. Idaho Code 6-1604(1).
o Punitive damages are limited by statute to the greater of $250,000 or three
times the amount of compensatory damages contained in the judgment.
Idaho Code 6-1604(3).
o Idaho follows a similar rule, set forth in Boise Motor Car Co. v. St. Paul
Mercury Indem. Co., 62 Idaho 438, 449, 112 P.2d 1011 (Idaho 1941). When
the insured does not consent to the insurer defending under a reservation
of rights, the insured is entitled to retain independent counsel at the
insurers expense.
o No. Idahos Unfair Claims Settlement Practices Act, Idaho Code 41-1329
(2009), does not give rise to a private right of action. White, supra.
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o No. A third party may not bring a bad faith claim against the tortfeasors
insurer in the absence of specific authorization to that effect. Hettwer v.
Farmers Ins. Co., 118 Idaho 373, 374, 797 P.2d 81 (Idaho 1990); see also
Graham v. State Farm Mut. Auto. Ins. Co., 138 Idaho 611, 67 P.3d 90 (Idaho
2003)
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ILLINOIS
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No, third parties
cannot sue anothers insurer directly for bad faith.
o
Yes. There are two different statutory grounds in Illinois.
o 215 ILCS 5/155 provides a remedy to policyholders or assignees when an

insurers refusal to recognize liability and pay a claim is vexatious and
unreasonable:
In any action by or against a company wherein there is in issue the liability of a
company on a policy or policies of insurance or the amount of the loss payable
thereunder, or for an unreasonable delay in settling a claim, and it appears to the
court that such action or delay is vexatious and unreasonable, the court may
allow as part of the taxable costs in the action reasonable attorney fees, plus an
amount not to exceed any one of the following amounts:
(a)
60% of the amount which the court or jury finds such party is
entitled to recover against the company, exclusive of all costs;
(b)
$60,000;
(c)
The excess of the amount which the court or jury finds such party is
entitled to recover, exclusive of costs, over the amount, if any, which
the company offered to pay in settlement of the claim prior to the
action.
Where there are several policies insuring the same insured against the same loss
whether issued by the same or by different companies, the court may fix the
amount of the allowance so that the total attorney fees on account of one loss shall
not be increased by reason of the fact that the insured brings separate suits on
such policies.
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Factors to be considered in deciding liability under Section 155

include the attitude of the insurer, whether the insured was forced
to sue to recover, and whether the insured was deprived of the use
of its property for any length of time. Gaston v. Founders Ins. Co.,
365 Ill. App. 3d 303, 847 N.E.2d 523 (1st Dist. 2006). The acts of an
insurers agent such as an appraiser or third-party administrator
may also constitute unreasonable and vexatious conduct that can
be attributed to an insurance company. McGee v. State Farm Fire and
Cas. Co., 315 Ill. App. 3d 673, 734 N.E.2d 144, 151 (2d Dist. 2000).
Conduct that constitutes a violation of Section 155.
Failing to communicate promptly, regularly or truthfully

with an insured. Employers Ins. of Wausau v. Ehlco Liquidating
Trust, 186 Ill. 2d 127, 708 N.E.2d 1122 (1999).
Failing to pay either all or the portion of claim the insurer

acknowledges is due in a timely manner. Valdovinos v.
Gallant Ins. Co., 314 Ill. App. 3d, 733 N.E.2d 886 (2d Dist.
2000).
Forcing an insured to litigate to obtain his or her benefits.

Buais v. Safeway Ins. Co., 275 Ill. App. 2d 587, 656 N.E.2d 61
(1st Dist. 1995).
Failing to properly investigate a claim and/or basing a denial

on improper investigative grounds. Norman v. Am. National
Ins. Co., 198 Ill. App. 3d 269, 555 N.E.2d 1087 (5th Dist. 1990).
Engaging in one of the improper claims practices outlined in

the Illinois Insurance Code. Section 154.6 of the Insurance
Code describes 18 acts that constitute improper claims
practices. 215 ILCS 5/154.6. Violations of 50 Ill. Adm. Code
919.50 can also serve as evidence of bad faith. Currently, a
violation of these Sections does not alone state a cause of
action. American Service Ins. Co. v. Passarelli, 323 Ill. App. 3d
587, 752 N.E.2d 635 (1st Dist. 2001).
o Finally, an insured can also sue an insurer for its post-claim behavior
under the Consumer Fraud and Deceptive Business Practices Act, 815
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ILCS 505/1, et seq. Insurers can be held liable under the Act for deception
in the adjustment of a claim. Elder v. Coronet Ins. Co., 201 Ill. App. 3d 733,
558 N.E.2d 1312 (1st Dist. 1990); P.I.A. Michigan City, Inc. v. National Porges
Radiator Corp., 789 F. Supp. 1421 (N.D. Ill. 1992). An injured third-party
claimant cannot state a statutory consumer fraud claim against an insurer
based on its claims practices because, in that context, the injured plaintiff
is not a consumer and, therefore, has no standing to sue under the Act.
McCarter, 473 N.E.2d 1015.
implied covenant of good faith)? Sort of. If so, identify the major cases(s) and
language of the standards applicable to bad faith cases.
o While there is no common law bad faith tort action under Illinois law,
an insured may assert a common-law action against a liability insurer that
has failed to act in good faith in responding to a settlement offer. Cramer
v. Ins. Exchange Agency, 174 Ill. 2d 513, 675 N.E.2d 897 (1996). The duty to
settle does not arise until there is a reasonable probability of (1) recovery in
excess of policy limits and (2) a finding of liability against the insured.
Chandler v. American Fire and Cas. Co., 377 Ill. App. 3d 253, 879 N.E.2d 396
(4th Dist. 2007). Moreover, the duty does not arise until a third party
demands settlement within the policy limits. Haddick v. Valor Ins., 198 Ill.
2d 409, 763 N.E.2d 299 (2001).
o In determining whether an insurer has breached the duty to settle, Illinois
courts consider (1) whether the insurer ignored the advice of its own
claims adjusters, (2) whether the insurer refused to engage in settlement
negotiations; (3) whether the insurer ignored the settlement
recommendations of the insureds defense counsel, (4) whether the insurer
kept the insured aware of the third partys willingness to settle; (5)
whether the insurer conducted an adequate investigation and defense; (6)
whether a substantial prospect of an adverse verdict existed; and (7)
whether there was a potential for damages to exceed the policy limits.
ONeill v. Gallant Ins. Co., 329 Ill. App. 3d 1166, 769 N.E.2d 100 (5th Dist.
2002). An insurer does not breach a duty to settle when it rejects a
settlement offer made after entry of an excess judgment or if it offers to
settle and the offer is refused for no reason.
- 65 -
o The statute of limitations for a Section 155 bad-faith claim is five years.
735 ILCS 5/13-202.
o The statute of limitations for a Consumer Fraud Act bad-faith claim is
three years. 815 ILCS 505/10a(e).
o The statute of limitations for a common-law duty to settle claim is five
years. 735 ILCS 5/13-202.
o With regard to a statutory claim, when there is a bona fide dispute as to
whether a policy provides coverage for a claim, an insurers delay in
processing or denial of a claim will not be considered a violation of
Section 155. State Farm Mut. Auto. Ins. Co. v. Smith, 197 Ill. 2d 369, 757
N.E.2d 881 (2001). A bona fide dispute exists where (1) there is a genuine
dispute over the scope and application of insurance coverage; (2) the
insurer asserts a legitimate policy defense; (3) the claim presents a genuine
factual issue impacting coverage; or (4) the insured takes a reasonable
legal position based on an unsettled issue of law. General Star Indemnity
Co. v. Lake Bluff School District 65, 354 Ill. App. 3d 118, 819 N.E.2d 784 (2d
Dist. 2004).
o If no coverage is owed under a policy, an insurer cannot be held liable for
statutory or common-law damages regardless of their post-claim conduct.
Zubi v. Acceptance Indemnity Ins. Co., 323 Ill. App. 3d 28, 751 N.E.2d 69 (1st
Dist. 2001); Stevenson v. State Farm Fire & Casualty Co., 257 Ill. App. 3d 179,
628 N.E.2d 810 (1st Dist. 1993).
o Damages, beyond straight compensatory, available for Section 155
statutory bad faith include:
Penalties: The statutory penalty is currently capped at $60,000.

Subparagraphs a and c of Section 155 provide a formula for
calculating the penalty award where, for example, the court has
determined that a penalty of $60,000 is excessive.
- 66 -
Attorneys fees: The only cap on the amount of attorneys fees is

the language in the statute requiring that they be reasonable. The
allowance of and the amount of any fees are decisions resting in the
discretion of the court.
Costs: [O]ther costs is not defined by the statute. Courts give the
term a broad interpretation with the goal of placing the insured in
as good a position as he would have been had the insurer paid the
value of the claim when requested. Watson v. State Farm Fire &
Casualty Co., 122 Ill. App. 3d 559, 461 N.E.2d 57 (3d Dist. 1984).
Prejudgment interest: If an amount is liquidated or capable of easy

calculation, prejudgment interest can also be recovered with
respect to Section 155 claims. Millers Mut. Ins. Co., 675 N.E.2d 1037.
o For a violation of the Illinois Consumer Fraud Act, insureds can recover
actual economic damages or any other relief which the court deems
proper, reasonable attorney's fees and costs to the prevailing party and
punitive damages. 815 ILCS 505/10(a and c); Smith v. Prime Cable of
Chicago, 276 Ill. App. 3d 843, 658 N.E.2d 1325 (1st Dist. 1995).
o If successful in proving a failure to settle or common-law bad faith claim,
a plaintiff can recover the full amount of any excess judgment, attorneys
fees and possibly punitive damages.
Are punitive damages recoverable? Yes. If so, what is the standard that must be
met to recover them?
o With regard to a common-law or failure to settle bad faith claim, an
insurer may be liable for punitive damages if the insurers failure to settle
is a result of conduct that exceeds mere negligence. ONeill, 769 N.E.2d
100 (holding that punitive damages could be imposed on insurer who
acted with utter indifference and reckless disregard for its policyholders
financial welfare in its failure to settle within policy limits).
o The Supreme Court of Illinois, in the seminal case of Maryland Casualty
Company v. Peppers, 64 Ill. 2d 187, 355 N.E.2d 24 (1976), held that attorneys
- 67 -
engaged by an insurance company to represent an insured of that

company have an obligation to notify their client, the insured, of any
potential conflict of interest and make full disclosure to the client of the
conflict of interest. Where a conflict of interests between an insurer and an
insured potentially exists, an insured has the option of accepting the
defense furnished by the attorneys retained by the insurance company
after full disclosure of the conflict of interest. If the insured elects not to
accept the defense, the insured has a right to be defended in the action
brought against her by an attorney of her own choice who shall have the
right to control the conduct of the case which pertains to those allegations
directed against the insured. The Illinois Supreme Court has further held
that under those circumstances the insurance company must reimburse
the insured for the reasonable costs of defending the action.
o No, there is no statutory third-party bad faith.
o No, in general a third party claimant has no direct action against the
insurer for bad faith. Scroggins v. Allstate Ins. Co., 74 Ill. App. 3d 1027
(1979).
o However, the Illinois Supreme Court has held that where a plaintiff can
properly allege and prove the elements of a separate tort for insurer
misconduct (something other than an unreasonable and vexatious delay in
settling the claim), an insured or third party will be allowed to pursue that
cause of action against the insurer. Cramer v. Ins. Exchange Agency, 174 Ill.
2d 513, 675 N.E.2d 897 (1996). Such additional tort theories include claims
for fraud or intentional infliction of emotional distress, and a claim for
consumer fraud pursuant to McCarter v. State Farm Mutual Auto. Ins. Co.,
130 Ill. App. 3d 97, 473 N.E.2d 1015 (3d Dist. 1985); Tobolt v. Allstate Ins.
Co., 75 Ill. App. 3d 57, 393 N.E.2d 1171 (1st Dist. 1979). Mere allegations of
- 68 -
bad faith or vexatious and unreasonable conduct are insufficient to state a

claim for an independent tort. Cramer, 675 N.E.2d 897.
An insurer may be found to have committed common-law fraud

and may thereby be exposed to extra-contractual damages if it
makes misrepresentations to injured third parties in connection
with processing claims or settlement negotiations. McCarter v. State
Farm Mutual Auto. Ins. Co., 130 Ill. App. 3d 97, 473 N.E.2d 1015 (3d
Dist. 1985).
A cause of action for intentional infliction of emotional distress is

an extremely difficult cause of action to prove since, except in
extreme cases, plaintiffs in bad faith cases often have trouble
proving that the insurers conduct was outrageous, that the
plaintiffs distress was severe, or that the insurance company
intended to cause the distress. Tobolt v. Allstate Ins. Co., 75 Ill. App.
3d 57, 393 N.E.2d 1171 (1st Dist. 1979).
o Additionally, failure to settle claims are not limited to insured versus

insurer situations. Primary insurers owe a duty to excess insurers to act
reasonably and in good faith in attempting to settle the underlying claim
within their policy limits. Shal Bovis, Inc. v. Casualty Ins. Co., 314 Ill. App.
3d 562, 732 N.E.2d 1082 (1st Dist. 1999). At least one Illinois court has also
found that an excess insurer can owe another excess insurer the duty to
settle a claim. Central Illinois Public Service Co. v. Agricultural Ins. Co., 378
Ill. App. 3d 728, 880 N.E.2d 117, 172 (5th Dist. 2008).
o Generally, the measure of damages for fraud is such an amount as will
compensate the plaintiff for the loss occasioned by the fraud, or, in
simpler terms, the amount which plaintiff is actually out of pocket by
reason of the transaction. Martin v. Allstate Ins. Co., 92 Ill. App. 3d 829, 416
N.E.2d 347 (1st Dist. 1981).
o If successful in proving a failure to settle or common-law bad faith claim,
a plaintiff can recover the full amount of any excess judgment, attorneys
fees and possibly punitive damages.
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INDIANA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No. Eichler v. Scott
Pools, Inc., 513 N.E.2d 665 (Ind. Ct. App. 1987), but insureds may assign.
o There are no statutory grounds for the bad faith cause of action outside of
the worker compensation context.
o Unfair claim settlement practices are regulated under Ind. Code 27-4-14.5
o Unfair deceptive consumer practices are regulated by Ind. Code Ann.
27-4-1-4.
o Erie Ins. Co. v. Hickman, 622 N.E.2d 515 (Ind. 1993)
There is a legal duty for insurance carriers to deal in good faith,

which is implied into insurance contracts as a matter of law.
Tort of breach of good faith occurs when an insurer denies liability

knowing that there is no rational, principled basis for doing so.
Id. at 520.
o Patel v. United Fire & Cas. Co., 80 F.Supp.2d 948 (N.D. Ind. 2000)
- 70 -
To establish bad faith the policyholder must establish dishonest

purpose, moral obliquity, furtive design or ill will.
o Country Mutual Ins. Co. v. Hunter, 472 N.E.2d 1265 (Ind. Ct. App. 1985).
An insurer acts in bad faith if it denies liability and lacks a rational

basis for doing so.

o 6 years for fraud actions
o 10 years for written contracts and actions otherwise not covered by
statute. 22A INPRAC 39.1.
o 2 years generally for bad faith claims. Del Vecchio v. Conseco, Inc., 788
N.E.2d 446 (Ind. Ct. App. 2003).
o Advice of counsel. See e.g., Worth v. Tamarack v. American, 47 F. Supp.2d
1087 (S.D. Ind. 1999), affd, 201 F.3d 377 (7th Cir. 2000); Heritage Mut. Ins.
Co. v. Advanced Polymer Tech., 97 F. Supp.2d 913 (S.D. Ind. 2000).
o The right to disagree. An insurer has the right to reasonably disagree with
its insured in good faith. Erie Ins. Co. v. Hickman, 622 N.E.2d 515, 520 (Ind.
1993).
o Reverse bad faith. No Indiana appellate court has addressed this issue.
But see Willis Corroon Corp. v. Home Ins. Co., 203 F.3d 449, 453 (7th Cir.
2000) (stating that it is a very doubtful assumption that a reverse bad
faith cause of action exists).
o Attorneys fees may be recovered by the insured if it proves the insurers
bad faith by clear and convincing evidence. Freidline v. Shelby Ins. Co., 774
N.E.2d 37, 40 (Ind. 2002).
- 71 -
o Consequential damages are recoverable. See Ind. Ins. Co. v. Plummer Power
Mower, 590 N.E.2d 1085 (Ind. Ct. App. 1992).
o Damages for emotional distress are recoverable. See Schmizzi v. Ill. Ins. Co.,
928 F. Supp. 760 (N.D. Ind. 1996).
to recover them?
o Punitive damages may be allowed on a tort-based theory, but are
generally not allowed for breach of contract.
o The standard for punitive damages is clear and convincing evidence
that the insurer acted with malice, fraud, gross negligence or
oppressiveness which was not the result of mistake of fact or law, honest
error or judgment, over-zealousness, mere negligence or other human
failing. Erie, 622 N.E.2d at 520; see also Craft v. Economy Fire & Cas. Co.,
572 F.2d 565 (C.A.Ind. 1978).
o No, Indiana does not permit direct suits against insurers by third parties,
nor does it permit involuntary assignments of claims against carriers.
However, insureds may still voluntarily assign their claims to a third
party. State Farm Mut. Auto. Ins. Co. v. Estep, 873 N.E.2d 1021 (Ind. 2007).
o No, see above.
- 72 -
IOWA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Yes, but only in
limited circumstances.
source (i.e., and Unfair Claims Practices Act, or some other consumer protection
o There are no statutory grounds for the bad faith cause of action.
o Unfair or Deceptive Consumer Practices are proscribed by Iowa Code
Ann. 714.16.
o Unfair Claims Handling by insurers is regulated by Iowa Code 507B.4.
o Dolan v. Aid Ins. Co., 431 N.W.2d 790 (Iowa 1994)
Supreme Court of Iowa recognized first-party bad faith causes of

action in tort against an insurer. Id. at 790.
o The courts of Iowa hold that traditional contractual damages do not

always adequately protect an insured.
o To establish a claim for first party bad faith, the insured must prove two
facts:
(1) That the insurer had no reasonable basis for denying benefits
under the policy, and
- 73 -
(2) That the insurer knew, or had reason to know, that its denial was
without basis. Kiner v. Reliance Ins. Co., 463 N.W.2d 9, 12 (Iowa 1990);
Sampson v. American Standard Ins. Co., 582 N.W.2d 146, 149 (Iowa 1998)
o The first element is objective; the second element is subjective. Brown v.
Danish Mut. Ins. Assn, 550 N.W.2d 171, 175 (Iowa Ct. App. 1996) (citing
Reuter v. State Farm Mut. Auto. Ins. Co., 469 N.W.2d 250, 253 (Iowa 1991)).

o 5 years for all other actions not otherwise provided for. I.C.A.
614.1(4).
o Defenses are available when a claim is fairly debatable.
A claim is fairly debatable when it is open to dispute on any

logical basis. Bellville v. Farm Mut. Bur. Ins. Co., 702 N.W.2d 468,
472 (Iowa 2005).
o Iowa courts have suggested that the doctrine of genuine dispute is

limited to first party disputes. Insurers are also not liable if they had an
objectively reasonable basis for disputing coverage. Reuter, 469 N.W.2d
at 254.
o The insurers subpar investigation cannot in and of itself sustain a tort
action for bad faith. Id.
o Damages may be awarded for emotional distress if the insurer has acted
in bad faith. Nassen v. National States Ins. Co., 494 N.W.2d 231, 237 (Iowa
1992).
o Attorney fees may be awarded upon a showing that the insurance co. has
acted in bad faith or fraudulently or was stubbornly litigious. ClarkPeterson Co., Inc., v. Indep. Ins. Assoc., LTD., 514 N.W.2d 912, 915 (Iowa
1994) (citing N.H. Ins. Co. v. Christy, 200 N.W.2d 834, 345 (Iowa 1972)).
- 74 -
o Consequential damages are available only when the bad faith claim
involves fraud by the insurer. Bates v. Allied Mut. Ins. Co., 467 N.W.2d 255,
260 (Iowa 1991) (citing Cornell v. Wunschel, 408 N.W.2d 369, 380 (Iowa
1987)).
to recover them?
o Iowa Federal courts allow punitive damages. The court has looked to
whether defendant received fair notice of the severity of the penalty that
state law may impose. Eden Electrical Ltd. v. Amana Co., 258 F.Supp.2d 958
(N.D. Iowa 2003), affd, 370 F.3d 824 (8th Cir. 2004).
o The standard for punitive damages is [w]hether, by a preponderance of
clear, convincing, and satisfactory evidence, the conduct of the defendant
from which the claim arose constituted willful and wanton disregard for
the rights or safety of another. Iowa Code Ann. 668A.1(a); see also
Gibson v. ITT Hartford Ins. Co., 621 N.W.2d 388 (Iowa 2001) (holding Iowa
Code Ann. 668A.1(a) sets the standard for awarding punitive damages).
source (i.e., an Unfair Claims Practice Act, or some other consumer protection
o Iowa Code Ann. 516.1:
This statute may be used by third parties to bring an excess

judgment suit by direct action, but it only gives a third-party a right
against an insurer that the insured would have if the insured had
paid the judgment.
- 75 -
o Third parties do not have a tort cause of action for bad faith. Long v.
McAllister, 319 N.W.2d 256, 262 (Iowa 1982); Westview, Inc. v. Iowa Mut.
Ins. Co., 728 N.W.2d 224 (Iowa Ct. App. 2006).
o The reasonable basis standard is used in Iowa. An insurer may reject a
demand for settlement, only if it has a reasonable basis to believe that the
demand is unreasonable. Johnson v. American Family Mut. Ins. Co., 674
N.W.2d 88, 90 (Iowa 2004).
o Iowa courts suggest that a higher standard is required in third party
disputes for the doctrine of genuine dispute due to the fiduciary
obligations a liability insurer owes to a policyholder. North Iowa State Bank
v. Allied Mut. Ins. Co., 471 N.W.2d 824, 828 (Iowa 1991).
What are recoverable damages for the bad faith cause of action?
o Damages are available to third-parties for emotional distress if the insurer
acted in bad faith. Berglund v. State Farm Mutual Auto. Ins. Co., 121 F.3d
1225, 1229 (8th Cir. 1997). There is no distinction for a failure to pay a
claim and a failure to represent an insured against a third-party.
- 76 -
KANSAS
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Insureds have
remedies, but not strictly a bad faith claim.
o There are no statutory grounds for the bad faith cause of action.
o Legislative provisions such as those regulating unfair claim settlement
practices, K.S.A. 40-2404, and unfair or deceptive consumer practices,
K.S.A. 50-623 (1983), are meant to provide remedies for insureds against
their insurers.
o Kansas courts have held that the legislature intended to provide a remedy
for an insureds problems with its insurer. Spencer v. Aetna Life & Cas. Ins.
Co., 227 Kan. 914 (Kan. 1980); see also Resolution Trust Corp. v. Fidelity &
Deposit Co. of Maryland, 885 F.Supp. 228 (D.Kan. 1995).
o Wade v. Emcasco Ins. Co., 483 F.3d 657, 666 (10th Cir. 2007)[applying Kansas
law].
There is however an implied covenant of good faith and fair

dealing in every contract under Kansas law.
o There is no fiduciary relationship present in a first-party situation.
- 77 -
o Kansas law allows insureds to bring an action against an insurer for the
tort of outrage. Weathers v. American Family Mut. Ins. Co., 793 F. Supp.
1002, 102021 (D. Kan. 1992) (citing State Farm Fire & Cas. Co. v. Liggett, 689
P.2d 1187 (Kan. 1984)). The tort of outrage and the tort of bad faith are
mixed concepts used somewhat interchangeably. Spencer, 611 P.2d at
153.

o 5 years for breach of written contract claims. Kan. Stat. Ann. 60-511.
o 2 years for when the insured brings a claim based on an independent tort.
Kan. Stat. Ann. 60-513.
o Damages may include attorneys fees. Evans v. Provident Life & Accident
Ins. Co., 815 P.2d 550 (Kan. 1991).
o Lost income and lost profits are recoverable as consequential damages
arising from an insurers failure to pay without just cause or excuse. Mo.
Med. Ins. Co. v. Wong, 676 P.2d 113, 124 (Kan. 1984).
o Generally, emotional distress damages are not available unless there is a
showing that the insurers actions were wanton or reckless and caused
bodily harm. Frickey v. Equity Mut. Ins. Co., 576 P.2d 702, 70506 (Kan. Ct.
App. 1978).
o Kansas courts have held that other adequate remedies include:
K.S.A. 40-219 (enjoining insurance company who fails to pay for

loss within three months after final judgment and permitting an
injunction against doing business until judgment is fully paid).
K.S.A. 40-254 (fines of $500 or imprisonment for any person in

violation of the act).
K.S.A. 40-908 (insurance company must pay insureds attorneys

fees if insured obtains judgment and insurer failed to pay full
amount of loss without just cause or excuse).
- 78 -
K.S.A. 40-3111 (insurance company must pay attorneys fees if an

insurer unreasonably refuse or delayed in making a proper
payment).
to recover them?
o If the insured can prove that the insurer committed an independent tort
with malice, fraud, or wanton disregard for the rights of others, punitive
damages may be awarded. Guarantee Abstract & Title Co., Inc. v. Interstate
Fire & Cas. Co., Inc., 652 P.2d 665, 66768 (Kan. 1982); Weathers v. American
Family Mut. Ins. Co., 793 F. Supp. 1002 (D. Kan. 1992); Smith v. Hawkeye-Sec.
Ins. Co., 842 F. Supp. 1373, 1375 (D. Kan. 1994).
o In a case where the insurance company recognized its conflict of interest
with the insured because of allegations of intentional and negligent
conduct, the Kansas Supreme Court held that the proper procedure was to
hire independent counsel to defend the insured and notify the insured it
was reserving all its rights. Patrons Mutual Ins. Co. v. Harmon, 732 P.2d
741, 745 (Kan. 1987).
o No.
o Under Kansas law, an insurer owes a duty in third-party claims to its
insured to act in good faith and without negligence. A fiduciary
- 79 -
relationship exists between insurer and insured. However, this does not
rise to the level of a tort for third-parties or for first-parties.
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KENTUCKY
Introductory Note: Those looking at bad-faith law in Kentucky for the first time should
start with Motorists Mutual v. Glass, 996 S.W.2d 437 (Ky. 1999). That case deals with firstand third-party claims, discusses the history of both, and places all prior bad-faith cases
in the perspective of that history. It is a scholarly opinion, and an excellent primer on
bad-faith in the Commonwealth
SUMMARY:
o Sources
Motorists Mutual v. Glass, 996 S.W.2d 437 (Ky. 1999).
Bad Faith Update Six Essential Cases, Mike Breen. 66 KY Bench & B
6 (March 2002) and Duty of Liability Insurer to Compromise
Litigation, 26 KY, L.J. 100, Jan. 1938.
o Sources
State Farm v. Reeder, 763 S.W.3d 116 (Ky. 1988).
KRS 446.070 provides a claim to any person injured by the violation

of another Kentucky statute. Through this statute, third parties can
sue for violations of KRS 304.12-230, Kentuckys Unfair Claims
Settlement Practices Act (UCSPA), which is nearly identical to the
Model Act.
o Yes, under KRS 304.12-230, the Kentucky Unfair Claims Settlement
Practices Act (UCSPA), which lists 15 unfair acts.
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o Claimants may also have a claim for violation of Kentuckys Consumer

Protection Act, KRS 367.110 et seq. The purchase of a policy is a service
intended to be covered by the ActStevens v. Motorists Mut. Ins. Co., 759
S.W.2d 819 (Ky. 1988)but the failure to settle a claim is not, in and of
itself, an unfair act contemplated by the Act. State Farm Fire & Casualty Ins.
Co. v. Aulick, 781 S.W.2d 531 (Ky. App. 1989).
o Yes, the claim arises under the implied covenant of good faith inherent in
every contract. Grundy v. Manchester Ins. & Indem. Co., 425 S.W.2d 735, 737
(Ky. 1968).
o Wittmer v. Jones, 864 S.W.2d 885, 890 (Ky. 1993):
Whether a bad-faith claim arises under common law or under the

UCSPA, the claimant must prove three elements to prevail:
(1) the insurer must be obligated to pay the claim
under the terms of the policy; (2) the insurer must lack
a reasonable basis in law or fact for denying the claim;
and (3) it must be shown that the insurer either knew
there was no reasonable basis for denying the claim or
acted with reckless disregard for whether such a basis
existed. Id.
Technical violations of the UCSPA do not form the basis of a claim.

There must also be evidence sufficient to warrant punitive
damages. Id. That means the claimant must show that the insurer
acted with an evil motive, or reckless indifference to the rights
of others. Id.
- 82 -
See also, Motorists Mut. v. Glass, supra 996 S.W.2d at 452: [M]ere
delay in payment does not amount to outrageous conduct absent
some affirmative act of harassment or deception.
o Duty to settle: Although the insurer has a duty to its insured to settle
claims within its policy limits when it can reasonably do so, that duty does
not arise until a claimant makes a demand within the policy limits. There
is no affirmative duty on the carrier to seek out the claimant and offer
settlement in order to avoid a charge of bad faith. Davis v. Home Indem.
Co., 659 S.W.2d 185, 189 (Ky. 1983).
o Duty to defend: Under Cincinnati Ins. v. Vance, 730 S.W.2d 521 (Ky. 1987),
an insurer may deny coverage and refuse to provide a defense. But if that
denial is found to be wrongful in subsequent coverage litigation, the
insurer becomes responsible for the entire amount of any verdict rendered
against the insured without regard to policy limits.
o The insurer may also be bound by any settlement agreement reached
between the claimant and the insured, although it is not necessarily bound
by the agreed-upon damages.
o Since Vance most insurers defend under a reservation of rights unless their
coverage position appears airtight. However, an insured is not required to
accept a defense under reservation of rights. Medical Protective Co. v. Davis,
581 S.W.3d 25 (Ky. 1979).
o
Parties
Both insurers and individual adjusters have been sued for

violations of the UCSPA. But Kentucky has never ruled on
whether individual adjusters may be sued for common-law bad
faith. Because of Kentuckys stringent summary-judgment
standard, many plaintiffs who sue out-of-state insurers will join
adjusters who reside in Kentucky to destroy diversity.
In the absence of Kentucky law on point, a significant body of case

law exists in the Eastern and Western federal districts regarding
fraudulent joinder for defeating diversity jurisdiction. Under Sixth
Circuit law, a defendant is fraudulently joined if there is no
- 83 -
reasonable basis to predict that the state law would impose liability
under the facts pleaded in the complaint. Alexander v. Elec. Data
Sys. Corp., 13 F.3d 940, 949 (6th Cir. 1994). For representative cases
see Lisk v. Laroque, 2008 U.S. Dist. LEXIS 4030 (W.D.Ky.
2008)(finding fraudulent joinder); Malone v. Cook, 2005 U.S. Dist
LEXIS 24962 (W.D.Ky. 2005)(finding fraudulent joinder); Gibson v.
Am. Mining Ins. Co., 2008 U.S. Dist. LEXIS 82205 (E.D.Ky.
2008)(rejecting fraudulent joinder argument).
Update: In Western Leasing, Inc. v. Acordia of Kentucky, Inc., 2010 Ky.
App. LEXIS 81 (May 7, 2010), the court upheld the dismissal of an
UCSPA claim against Acordia, who was the plaintiffs agent for
procuring insurance the plaintiff. The UCSPA was intended to
regulate the conduct of insurance companies. The statute regulates
the conduct only of persons who enter into contracts of insurance.
Brokers do not actually enter into such contracts; they procure such
contracts of behalf of their principals.
A motion asking the Kentucky Supreme Court for discretionary
review of Western Leasing is pending as of this writing.
Self-insured entities are not subject to claims for bad faith. Davidson
v. American Freightways, Inc., 25 S.W.3d 94 (Ky. 2000).
Workers compensation carriers are not subject to statutory claims

under the UCSPA or the Consumer Protection Act; workers are
limited to the remedies available under the Workers
Compensation Act, KRS Chapter 342.
Procedure
BifurcationTrial courts are required to bifurcate bad-faith claims,

trying them after the underlying claim is resolved, and only if it is
resolved in favor of the claimant. Wittmer. In practice, some courts
schedule the bad-faith case to follow the underlying case
immediately, if necessary. Most will set the bad-faith case much
later.
Bifurcation of DiscoveryWittmer does not speak to whether trial

courts should hold discovery in abeyance pending the resolution of
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the underlying claims. The practice varies from jurisdiction to

jurisdictionand in those jurisdictions having more than one trial
judge, from judge to judge. Some judges are convinced that
allowing discovery to proceed while the underlying case is
unresolved prejudices the insured (in a first-party case) and the
insurer (in first- and third-party cases.) Others are convinced that
any issue that arises can be dealt with through motions for
protective orders.
What are the applicable statutes of limitation?

o There has been no case in Kentucky yet that has determined the proper
statute of limitations of a first-party bad-faith claim. There are three
possibilities, none shorter than five years:
KRS 413.120(5) sets a five-year limit upon claims arising from the
violation of another statute, if the other statute does not contain an
internal limitation. To the extent a bad-faith claim is based on a
violation of the UCSPA this statute could apply
KRS 413.120(12) sets a five-year limitation on actions for fraud.

Because the UCSPA makes certain misrepresentations by insurers
actionable, bad-faith cases in Kentucky are sometimes phrased in
the language of fraud. Under KRS 413.130(3), actions for fraud do
not accrue until they are discovered, but in no case may such
actions be brought more than 10 years after the alleged fraud.
413.090(2) sets a 15-year limitation on actions arising on a written

contract.
o An insurer is always entitled to challenge a claim and litigate it if the
claim is debatable on the law or the facts. Wittmer, 784 S.W.2d at 890.
This is usually referred to as the reasonable-basis defense. Whether the
insurer had a reasonable basis in law or in fact to deny a claim is generally
a jury question. However, where the is a legitimate first-impression
coverage question for purposes of Kentucky law and recognized
authorities support the insurers position . . . the insureds claim is fairly
- 85 -
debatable as a matter of law. Empire Fire & Marine Insurance Company v.

Simpsonville Wrecker Service, Inc., 880 S.W.2d 886 (Ky.App. 1994).
o
o
o
o
o
Consequential damages flowing from the breach of contact.

Damages for mental suffering and anguish.
Attorneys fees (KRS 304.12-235).
Interest (KRS 304.12-235).
Punitive damages.
to recover them?
o The trial judge must determine that sufficient evidence exists to warrant a
punitive damages instruction before allowing a bad-faith claim to go to
the jury. Thus, the same evidence that permits a finding of bad faith also
supports an award of punitive damages; that is, evidence that the insurer
acted with evil motive or a reckless disregard to the rights of others.
Wittmer, 784 S.W.2d at 890.
THIRD-PARTY BAD FAITH:
o Third parties have only a statutory claim for violation of the UCSPA.
They may not bring claims for common-law bad faith, because they are
not parties to the contract that contains the duty of good faith. Grundy v.
Manchester Ins. & Indem. Co., 425 S.W.2d 735, 737 (Ky. 1968).
o Nor may they bring claims for violation of the Consumer Protection Act,
because as third parties they are not the consumer who purchased the
policy, and so have no standing. Anderson v. National Sec. Fire & Casualty
Co., 870 S.W.3d 432 (Ky.App. 1993).
o Statutory bad-faith claims are subject to the same Wittmer elements set
forth above. A claimant must show (1) that the insurer owed the claim; (2)
that the insurer refused to pay the claim; and (3) that the refusal was
- 86 -
without a reasonable basis, or with reckless disregard as to whether such a

basis existed.
o Third parties may also bring bad-faith claims via assignment. Grundy v.
o The insured may assign its claim after suffering an excess verdict, or
before any verdict is rendered, if the insurer refuses to defend.
o Third parties have only a statutory claim for violation of the UCSPA.
They may not bring claims for common-law bad faith, because they are
not parties to the contract that contains the duty of good faith. Grundy v.

o See above.
o See above.
o See above.
to recover them?
o See above.
- 87 -
LOUISIANA
Introductory Note: Because Louisiana is a civil law, rather than a common law,
jurisdiction, its bad faith law is largely a creature of its civil code and statutes, rather
than court decisions. See the Louisiana Insurer Bad Faith Statutes, La. R.S. 22:1892 and
22:1973.
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? In limited
circumstances.
o Section 1892 provides in relevant part:
A. An insurer, including but not limited to a foreign line and surplus line
insurer, owes to his insured a duty of good faith and fair dealing. The insurer has
an affirmative duty to adjust claims fairly and promptly and to make a reasonable
effort to settle claims with the insured, the claimant, or both. Any insurer who
breaches these duties shall be liable for any damages sustained as a result of the
breach.
B. Any one of the following acts, if knowingly committed or performed by an
insurer, constitutes a breach of the insurers duties imposed in Subsection A:
(1) Misrepresenting pertinent facts or insurance policy provisions relating to any
coverages at issue;
(2) Failing to pay a settlement within thirty days after an agreement is reduced
to writing;
(3) Denying coverage or attempting to settle a claim on the basis of an
application which the insurer knows was altered without notice to, or knowledge
or consent of, the insured;
(4) Misleading a claimant as to the applicable prescriptive period;
- 88 -
(5) Failing to pay the amount of any claim due any person insured by the
contract within sixty days after receipt of satisfactory proof of loss from the
claimant when such failure is arbitrary, capricious, or without probable cause.
(6) Failing to pay claims pursuant to R.S. 22:1893 when such failure is arbitrary,
capricious, or without probable cause.
C. In addition to any general or special damages to which a claimant is entitled
for breach of the imposed duty, the claimant may be awarded penalties assessed
against the insurer in an amount not to exceed two times the damages sustained
or five thousand dollars, whichever is greater.
o Section 1973 provides that an insurer shall pay the amount of any claim
due any insured within thirty days after receipt of satisfactory proofs of
loss from the insured or any party in interest. See Section 1973.A(1).
Section 1973.A(2) provides that an insurer shall pay the amount of any
third party property damage claim and any reasonable medical expenses
claim due any bona fide third party claimant within thirty days after
written agreement of settlement of the claim from any third party
claimant.
o Section 1973.B, which contains the penalty provision, provides:
B.
(1) Failure to make such payment within thirty days after receipt of such
satisfactory written proofs and demand therefor or failure to make a written offer
to settle any property damage claim, including a third-party claim, within thirty
days after receipt of satisfactory proofs of loss of that claim, as provided in
Paragraphs (A)(1) and (4), respectively, or failure to make such payment within
thirty days after written agreement or settlement as provided in Paragraph
(A)(2), when such failure is found to be arbitrary, capricious, or without probable
cause, shall subject the insurer to a penalty, in addition to the amount of the loss,
of fifty percent damages on the amount found to be due from the insurer to the
insured, or one thousand dollars, whichever is greater, payable to the insured, or
to any of said employees, or in the event a partial payment or tender has been
made, fifty percent of the difference between the amount paid or tendered and the
amount found to be due as well as reasonable attorney fees and costs. Such
penalties, if awarded, shall not be used by the insurer in computing either past or
prospective loss experience for the purpose of setting rates or making rate filings.
- 89 -
o No. Because Louisiana is a civil law, rather than a common law,

jurisdiction, its bad faith law is largely a creature of its civil code and
statutes, rather than court decisions.
What is the applicable statute of limitations?

o Undecided. The majority opinion is that a cause of action for bad faith is a
tort action subject to Louisianas one year statute of limitations.
o There is Louisiana jurisprudence that, in order to assert a claim against an
insurer for penalties and attorneys fees, there must be a valid, underlying
substantive claim for which insurance coverage exists. Clausen v. Fidelity
and Deposit Co. of Maryland, 660 So.2d 83 (La. App. 1 Cir. 1995), rehearing
denied, writ denied 666 So.2d 320 (La. 1996). Louisiana courts have also
held that a party seeking penalties and attorneys fees under Section 658
has the burden of proving that the insurer acted arbitrarily in refusing to
pay a claim. Rushing v. Dairyland Ins. Co., 449 So.2d 511 (La. App. 1 Cir.),
affd. 456 So.2d 599 (La. 1984). Where the insurer has legitimate doubts
about coverage for a claim, the insurer has the right to litigate these
questionable claims without being subjected to penalties and damages.
Darby v. Safeco Ins. Co., 545 So.2d 1022, 1029 (La. 1989).
o Penalties and attorneys fees are not to be assessed merely because the
insurer is ultimately cast in judgment and coverage is found to exist under
the policy. See, e.g., Headrick v. Pennsylvania Millers Ins. Assoc., 245 So. 2d
324 (La. 1971).
o However, it has also been held that an insurer knowingly takes the risk of
misinterpreting its policy provisions (as determined by a court secondguessing the insurers actions). If the insurer errs in interpreting its own
policy provisions, even when the issues involved are unique, that error
may result in the insurer being cast for penalties and attorneys fees. See,
e.g., Holland v. Golden Rule Indemnity Company, 688 So.2d 1186, 1189-90 (La.
App. 3 Cir. 1996); Albert v. Cuna Mutual Ins. Society, 255 So.2d 170 (La.
App. 3 Cir. 1971). Likewise, an insurer is not precluded from seeking a
judicial determination of its contractual liability (through a separate
- 90 -
declaratory judgment action or through motion practice in the main tort

action if the insurer is a party), but it still must take the risk of facing
penalties and attorneys fees if its policy interpretation is found by the
court to have been erroneous. Coltar v. Gulf Ins. Co., 318 So.2d 923 (La.
App. 4 Cir. 1975); Smith v. Reserve Natl Ins. Co., 370 So.2d 186 (La. App. 3
Cir. 1976).
o Section 1973.A provides that an insurer who breaches the duty of good
faith and fair dealing shall be liable for any damages sustained as a result
of the breach. Although the statute as written provides that an award of
damages is mandatory, the insured or claimant is still required to prove
that he or she sustained damages resulting from the breach. Massachusetts
Indemnity and Life Insurance Company v. Humphreys, 644 So.2d 818 (La.
App. 1 Cir. 1994).
o The damages, if proven, are not the tort or contractual damages claimed
or awarded, but are the damages, foreseeable or not, that are a direct
consequence of the insurers breach. Hall v. State Farm Mut. Auto Ins. Co.,
658 So.2d 204 (La. App. 3 Cir. 1995); Williams v. Louisiana Indem. Co., 658
So.2d 739 (La. App. 2 Cir. 1995).
o Courts have allowed insureds or claimants to recover damages resulting
from bad faith such as mental anguish, emotional distress, humiliation,
aggravation, inconvenience, loss of property, loss of use, and defense costs
incurred in underlying actions resulting from an insurers breach. See, e.g.,
Real Asset Management, Inc. v. Lloyds of London, 61 F.3d 1223 (5th Cir. (La.)
1995); Credeur v. McCullough, 702 So.2d 985 (La. App. 3 Cir. 1997); Holt v.
Aetna Casualty & Surety Co., 680 So.2d 117 (La. App. 2 Cir. 1996); Williams,
supra.
o Are attorney fees recoverable?
Yes and No. Under Louisiana law, attorney fees are not awarded
unless expressly provided by statute. Section 1973 does not
specifically provide for recovery of attorney fees for prosecution of
a section 1973 action. Hence, attorney fees are not recoverable
under a Section 1973 cause of action. However, Section 1892
expressly provides a claim for attorney fees.
- 91 -
Are punitive damages recoverable? If so, what is the standard that must
be met to recover them?
o No. Under Louisiana law, punitive damages may only be awarded
if provided by statute. The Louisiana bad faith statutes provide
that a claimant may be entitled to general damages, penalties, and
attorney fees, but do not provide for punitive damages.
Are there statutory grounds for the bad faith cause of action? If so,
identify the source (i.e., an Unfair Claims Practices Act, or some other
consumer protection statute) and its main provisions.
o
In limited circumstances as set forth in La. R.S. 22:1892 and

22:1973.
o One major difference between the common law duty of good faith
and fair dealing and the Louisiana statutory scheme is found in the
second sentence of Section 1973.A: The insurer has an affirmative
duty to adjust claims fairly and promptly and to make a reasonable
effort to settle claims with the insured or the claimant, or both.
o By imposing an affirmative duty on insurers to make reasonable
efforts to resolve claims, not only with the insured, but also with
the third party claimant, the Legislature has extended the duty of
good faith and fair dealing beyond the parties to the insurance
contract.
o
The scope of third party actions under La. R.S. 22:1973 (formerly
22:1220) was addressed definitively in Theriot v. Midland Risk
Insurance Company, 694 So.2d 184, 192 at n. 15 (La. 1997).
A plaintiff can assert a La. R.S. 22:1973 bad faith penalty claim
against a tortfeasors insurer, but only where the plaintiff can prove
that the insurer committed one of the bad faith acts specifically set
forth in subsection B, supra.
- 92 -
o Following Theriot, subsequent courts have held that a third party

claimant does not have an action against an insurer under Section
1973.B(5) for failing to pay the amount of any claim due to any
person insured by the contract, within 60 days of receipt of
satisfactory proof of loss, because the term due to any person
insured by the contract is strictly construed to mean that only an
insured can have a Section 1973.B(5) cause of action. See Woodruff
v. State Farm Ins. Co., 767 So.2d 785 (La. App. 4 Cir. 2000).
implied covenant of good faith)? If so, identify the major case(s) and
o No. Because Louisiana is a civil law, rather than a common law,
jurisdiction, its bad faith law is largely a creature of its civil code
and statutes, rather than court decisions.

o Undecided. The majority opinion is that a cause of action for bad
faith is a tort action subject to Louisianas one year statute of
limitations.
What defenses are available to the bad faith cause of action (e.g.., the
"genuine dispute of fact" doctrine; "wrong but reasonable")?
o See above.
o See above.
o See above.
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MAINE
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Generally,
no.
FIRST PARTY BAD FAITH
identify the source, (i.e., an Unfair Claims Practices Act, or some other
o The Unfair Claims Settlement Practices statute, 24-A M.R.S.A.
2436-A. and the late payment of claims statute, 2436, provide for
statutory interest and attorneys fees in instances of improper
actions by an insurer.
o To establish a knowing misrepresentation of the Unfair Claims
Settlement Practices statute, an insured must present evidence
showing more than a mere dispute as to policy language, and must
show that while the insurer meant one thing, it told the insured
something else. An insurer is not liable if it acted within a
reasonable basis. Curtis v. Allstate Ins. Co., 787 A.2d 760, 76869
(Me. 2002).
o Maine courts have refused to recognize a first party cause of action
in tort for bad faith. Marquis v. Farm Family Mut. Ins. Co., 628 A.2d
644, 652 (Me. 1993).
o However, a cause of action for bad faith arises out of contract. An
insurer has an implied duty to act fairly and in good faith. Linscott
v. State Farm Mut. Auto Ins. Co., 368 A.2d 1161, 1163 (Me.1977).
- 94 -

o 6 years for breach of contract claims. 14 M.R.S.A. 752.
Cause of action for breach of contract accrues at time of the

breach. Palmero v. Aetna Cas. & Sur. Co., 606 A.2d 797, 798
(Me. 1992).
o Traditional remedies for beach of contract are available to an
insured if an insurer breaches its contractual duty to act in good
faith. This includes consequential damages. Marquis, 628 A.2d 644.
o Emotional distress damages are recoverable. See Gibson v. Natl Ben
Franklin Ins. Co., 387 A.2d 220 (Me. 1978).
o Punitive damages are not available for breach of contract no
matter how egregious the breach. Drinkwater v. Pattern Realty
Corp., 563 A.2d 772, 776 (Me. 1989).
o If an insured can prove that its insurers conduct rose to a level of
extreme and outrageous conduct, it may sue its insurer for the tort
of intentional infliction of emotional distress, and recover punitive
damages. This tort recovery must be based on actions separable
from the actual breach of contract and independent from the
insurers denial. Colford v. Chubb Life Ins. Co. of America, 687 A.2d
609, 616 (Me. 1996).
THIRD PARTY BAD FAITH
- 95 -
o The Maine Unfair Claims Practices Act provides that 2164-D may
not be construed to create or imply a private cause of action for
violation of this section. Section 8 of 24-A.M.R.S.A. 2164-D.
o Third-party claimants have no right to assert bad faith. Linscott, 368
A.2d at 116364.
o Third parties are limited to breach of contract actions, and may
only sue for breach of contract if the contracting parties intended
that the third-party have an enforceable right. Fleet Bank of Maine v.
Harriman, 721 A.2d 658, 66061 (Me.1998).
- 96 -
MARYLAND
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? No, with first
party policy claims suit may only be based on a theory of breach of
contract. However, with third party policy claims, Maryland would
permit a bad faith claim for failure to settle.
However, claims for bad faith failure to settle can be assigned.
o There are no statutory grounds for a bad faith cause of action.
o Md. Com. Law. Code Ann. 13-101 regulates unfair and deceptive
trade practices.
o Md. Insurance 27-301, et seq., regulates Unfair Claims Settlement
Practices.
o Maryland courts have refused to recognize a first-party tort of bad
faith. Johnson v. Federal Kemper Ins. Co., 536 A.2d 1211 (Md. Ct.
Spec. App. 1988).
o An insureds cause of action is limited to breach of contract, as
Maryland views disputes between an insurer and insured as a
traditional dispute between the parties to a contract. Federal
Kemper, 536 A.2d at 1213.
- 97 -
o A bad faith cause of action may be available for claims by the

insured against its insurer for failure to settle third-party liability
claims. Caruso v. Republic Ins. Co., 558 F.Supp. 430, 432 (D.Md.
1983).
o A tort duty may arise, but it must be separate from the insurers
contractual duty. Mere failure to perform a contractual obligation
does not give rise to an actionable tort. Mesmer v. Maryland Auto.
Ins. Fund., 725 A.2d 1053, 1058 (Md. 1999).
o The insurer is only potentially liable for a tort if it actually defends
the suit. If an insurer undertakes to defend the insured, and fails to
use the appropriate standard of care, this may give rise to a tort
action. Erroneously disclaiming coverage gives rise only to a
contract action. Mesmer, 725 A.2d at 1061.

o 3 years. Md. Code Ann., Cts. & Jud. Proc. 5-101, et. seq.
o In an action for breach of insurance contract, punitive damages will
not be allowed even where the insured can show actual malice.
Damages are limited to those which naturally arise from the breach
of contract and which can be shown to have been contemplated by
the parties when they entered the contract. Federal Kemper, 536 A.2d
at 1211.
Does the state follow the Cumis case (i.e., require independent counsel
when there is an insurer-insured conflict)?
o Under Maryland law, if there is an actual conflict of interest,
independent counsel paid for by the insurer may be required.
Brohawn v. Transamerica Ins. Co., 276 Md. 396, 347 A.2d 842 (1975).
However, the mere presence of a bad faith failure to settle does not
create an actual conflict so as to entitle the insured to
reimbursement for its own independent counsel fees incurred in
the defense of the case. Allstate Ins. Co. v. Campbell, 639 A.2d 652,
334 Md. 381 (1994).
- 98 -
o No.
o A third-party does not have a tort cause of action against an insurer
for bad faith. Bean v. Allstate Ins. Co., 403 A.2d 793 (Md. 1979).
o However, a tort cause of action may arise for an insured for a bad
faith failure to settle with a third party. State Farm Mut. Auto. Ins.
Co. v. White, 236 A.2d 269 (Md. 1967). The insured, who has a claim
for bad faith failure to settle, may assign this right to a third party.
Allstate Ins. Co. v. Campbell, 639 A.2d 652 (Md.1994). In order to
have a valid claim for bad faith failure to settle, the insurer must
have defended the action. Mesmer, 725 A.2d at 1064.
- 99 -
MASSACHUSETTS
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Yes
consumer protection statute) and its main provisions
o MASS. GEN. LAWS ch. 176D 3(9) (Claims for Unfair Claims
Settlement Practices)
o MASS. GEN. LAWS ch. 93A 9 (Remedy for deceptive
practices.)
o Duty of good faith: An insurer "has an obligation to act in good
faith, to 'exercise common prudence to discover the facts as to
liability and damages upon which an intelligent decision may
be based.'" Green v. Blue Cross and Blue Shield of Mass., Inc., 47
Mass. App. Ct. 443, 447 (Mass. App. Ct. 1999)(quoting Murach v.
Mass. Bonding and Ins. Co., 339 Mass. 184, 187 (1959)). The courts
have further expanded on the concept of good faith by
requiring that the insurer making settlement decisions without
regard to the policy limits and the insurers exercise of common
prudence to discovery the facts as to liability and damages upon
which an intelligent decision may be based. Hartford Casualty
Insurance Company v. New Hampshire Insurance Company, 417
Mass. 115, 119 (1994)(third party claim quoting a first party
claim)(quoting Murach, 339 Mass. at 187 (1959)). So long as the
insurer acts in good faith, the insurer is not held to standards of
omnisciense or perfection; it has leeway to use, and should
consistently employ, its honest business judgment. Peckham v.
Continental Casualty Company, 895 F.2d 830, 835 (1st Cir.
1990)(third party claim quotes first party claim)(quoting Murach,
339 Mass. at 187 (1959).
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o Major provisions: Section 9(i) of Ch. 93A provides that "any

person whose rights are affected by another person violating the
provisions of M.G.L. c. 176D may bring an action." Whereas a
private individual may seek under Section 9, businesses may
only recover under Section 11 of Chapter 93A. The Supreme
Judicial Court has ruled that a claim under 176D may not be
brought under 11. Jet Line Servs., Inc. v. American Employers Ins.
Co., 404 Mass. 706, 717 n. 11 (1989); Spencer Press, Inc. v. Utica
Mutual Ins. Co., 42 Mass. App. Ct. 631, 636 (Mass. App. Ct.
1997).
o Insurer may sue Insured: Though a claim of violating
M.G.L.c.176D may not be brought under Section 11 of Chapter
93A an insurer may bring a claim against the insured for
violation of Chapter 93A. Sidney Binder, Inc. v. Jewelers Mut. Ins.
Co,. 28 Mass. App. Ct 459, 465 (Mass. App. Ct. 1990)([w]e think
that the International Fidelity case stands for the proposition that
insurance companies may pursue remedies under c. 93, as well
as be pursued).
o No: See statutes; Commonwealth v. De Cotis, 366 Mass. 234, 244
(1974)(Although Mass. Gen. Laws ch. 93A established new
procedural devices to aid consumers and others (which in this
respect could constitutionally be applied retroactively), Ch. 93A
also created new substantive rights by making conduct
unlawful which was not unlawful under the common law or
any prior statute.).

o 4 years after the case accrues. Mass. Gen. Law Ch. 260 5A
(2009).
Explanation: The language of Mass. Gen. Law ch. 260

5A states that Actions arising on account of violations
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of any law intended for the protection of consumers

whether for damages, penalties or other relief and
brought by any person, including the attorney general
shall be commenced only within four years next after the
cause of action accrues. Massachusetts courts expanded
this language by holding that a claim did not accrue until
the insured suffered an unprotected loss. Intl Mobiles
Corp. v. Corroon & Black/Fairfield & Ellis, Inc., 29 Mass.
App. Ct. 215, 220-21 (Mass. App. Ct 1990). Massachusetts
further refined this analysis by holding that an action
regarding the allocation of losses did not accrue until a
final rejection of plaintiffs position. Nortek, Inc. v. Liberty
Mut. Ins. Co., 65 Mass. App. Ct. 764, 769-770 (Mass. App.
Ct. 2006) rev. denied 447 Mass. 1103 (2006). However, this
statute of limitation may be shortened based on the type
of policy it is based on. For example, a federal district
court has ruled that the two-year statute of limitations in
a first-party fire insurance policy precluded coverage for
contractual and extra-contractual claims arising out of
the insurers failure to accept coverage because this
would allow the insured to circumvent Mass. Gen. Law
ch. 175 99. Nunheimer v. Continental Insurance Company,
68 F.Supp. 2d 75, 79-80 (D. Mass. 1999)(Thus, allowing
Nunheimer to bring claims under Chapters 93A and
176D based solely on a denial of benefits under a fire
insurance policy would enable him to circumvent section
99, the law specifically establishing the two year statute
of limitations for suits based on fire insurance policies.).
o Wrong but reasonable: Defenses pursuant to the statutory
terms. "A plausibly reasoned legal position that may ultimately
turn out to be mistaken--or simply . . . unsuccessful--is outside
the scope of the punitive aspects of the combined application
of 93A and 176D." Guity v. Commerce Ins. Co., 36 Mass. App. Ct.
339, 342 - 44 (Mass. App. Ct. 1994), rev. denied 418 Mass. 1102
(Mass. 1994).
- 102 -
o Undeveloped caselaw: An insurer is not liable for a coverage

position where little or no legal precedent exists or which is
otherwise reasonable even if the court ultimately rules that
coverage, in fact, exists. See City Fuel Corp. v. Natl Fire Ins. Co.,
446 Mass. 638, 644 (2006)(citing Polaroid Corp. v. The Travelers
Indemnity Co., 414 Mass. 747, 763 (1993)).
o Flawed but conscientious: An insurer may not be liable to a
claims investigation that, while flawed in certain respects, was
on the whole "conscientious." Spencer Press, Inc. v. Utica Mutual
Ins. Co., 42 Mass. App. Ct. 631, (Mass. App. Ct. 1997)
o Per statute. Massachusetts courts have held that in a first party
action single damages under c. 93A, however, are designed
only to compensate for the losses which were the foreseeable
consequences of the defendants unfair and deceptive actor or
practice. Bertassi v. Allstate Ins. Co., 402 Mass. 366, 372 (1988).
These damages include the loss of interest on money wrongfully
withheld; however, a claimant may not recover such fees
multiple times if such moneys are placed in an interest bearing
account. Greelish v. Drew, 35 Mass. App. Ct. 541, 545 (1993).
These damages may include attorneys fees as a measure of
actual damages. Columbia Chiropractic Group, Inc. v. Trust Ins.
Co., 430 Mass. 60, 63 (1999).
o Yes, Section 9 damages under Chapter 93A may be trebled for a
knowing or willful violation. See Bertassi v. Allstate Ins. Co., 402
Mass. 366, 373 (1988)(quoting Mass. Gen. Law ch. 93A 9(3)
recovery shall be up to three but not less than two times if the
court finds that the use or employment of the act or practice was
a willful or knowing violation of or that the refusal to grant
relief upon demand was made in bad faith with knowledge or
reason to know that the act or practice complained of violated
said section two.) In 1989, the legislature amended Section 9
to specify that the amount trebled would encompass the entire
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underlying judgment, not just the damages directly attributable

to the insured's conduct. However, the Supreme Judicial Court
ruled that this only applies in cases where the claims against the
insured go to a verdict; it does not apply where they are settled.
Murphy v. Natl Union Fire Ins. Co., 438 Mass. 529, 532 (2003)
(citing Clegg v. Butler, 424 Mass. 413, 424 (1997)). The term
judgment further does not encompass an arbitrators award
either. Bonofiglio v. Commercial Union Ins. Co., 411 Mass. 31, 37
(1991).
o Massachusetts courts have held that if an insurer desires to
control the defense, then it is estopped from disclaiming liability
later. However, an insurer may defend under a reservation of
rights but must notify the insured of this reservation and may
not insist on retaining control of the defense. Three Sons, Inc. v.
Phoenix Ins. Co., 357 Mass. 271, 276 7 (1970).
o Yes: Mass. Gen . Laws 93A, section 9; Mass. Gen. Law ch. 176D.
o No, see First party analysis above. Claims below set forth statutory
standard
A third party claimant can sue a tortfeasor's liability insurer

under M.G.L. c.93A 9 for refusing to settle after the
insured's liability has become clear. Clegg v. Butler, 424 Mass.
413, 420 - 4 (1997).
- 104 -
Subrogation: Massachusetts courts have recognized the right

of policyholders to enter into agreements with tort claimants
wherein they assign their contractual and bad faith rights in
return for an agreement by the plaintiff not to execute upon
a judgment against them. Campione v. Wilson, 422 Mass. 185,
190-194 (1996), and Bolden v. OConnor Caf of Worcester, Inc.,
50 Mass. App. Ct. 56, 59 n. 7 (Mass. App. Ct. 2000).

o 4 years after the case accrues. Mass. Gen. Law Ch. 260 5A (2009).
o Either Liability or Damages are not Clear: Massachusetts courts
have held that an insurers duty to make a reasonable settlement
offer only applies if both liability and damages are clear. See
Hopkins v. Liberty Mut. Ins. Co., 434 Mass. 556, 566 (2001).
o Settlement Offer was Reasonable: In order to set forth a defense
that the settlement was reasonable one must look to whether, in
the circumstances, and in light of the complainants demands, the
offer is reasonable. Clegg v. Butler, 424 Mass. 413, 420 (1997).
However, an excessive demand by a plaintiff do[es] not relieve an
insurer of its statutory duty to extend a prompt and equitable offer
of settlement once liability and damages are reasonably clear.
Bobick v. United States Fid. & Guar. Trust, 439 Mass. 652, 662 (2003).
o Massachusetts courts have held that in a third party action single
recovery shall be the amount of actual damages, meaning the
(foreseeable) loss to the claimant caused by the violation, this
amount to be double or tripled where the violation was in bad
faith. Yeagle v. Aetna Cas. & Sur. Co., 42 Mass. App. Ct 650, 653 - 4
(Mass. App. Ct. 1997). Yeagle further holds that the damages must
be caused by the unfair practice. Id. at 654.
- 105 -
o Yes, damages may be trebled if the violation is done so in bad faith.
Yeagle v. Aetna Cas. & Sur. Co., 42 Mass. App. Ct 650, 653 - 4 (Mass.
App. Ct. 1997). Actions subject to multiplication are those that are
knowing or willful or actuated by bad faith. Yeagle v. Aetna Cas. &
Sur. Co., 42 Mass. App. Ct 650, 655 (Mass. App. Ct. 1997). Examples
of actions that constitute bad faith include: (1) approaching plaintiff
after knowledge plaintiff is represented by counsel, Clegg v. Butler,
424 Mass. 413 (1997), (2) requiring a release from injured party
when liability of insured was clear, Kapp v. Arbella Mut. Ins. Co., 436
Mass. 683, 687 (1998), and (3) making statements known to be false,
Kapp v. Arbella Mut. Ins. Co., 436 Mass. 683, 687 (1998).
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MICHIGAN
SUMMARY:
Can an insured sue for bad faith (i.e. first party bad faith claim)? Yes.
Can third parties sue for bad faith (i.e. third party bad faith claim)? No.
identify the source and its main provisions.
o Uniform Trade Practices Act, M.C.L. 500.2001 et seq.
M.C.L. 500.2006 (1) provides:

A person must pay on a timely basis to its insured, an individual
or entity directly entitled to benefits under its insureds contract of
insurance, or a third party tort claimant the benefits provided
under the terms of its policy, or, in the alternative, the person must
pay to its insured, an individual or entity directly entitled to
benefits under its insureds contract of insurance, or a third party
tort claimant 12% interest, as provided in subsection (4), on
claims not paid on a timely basis. Failure to pay claims on a
timely basis or to pay interest on claims as provided in subsection
(4) is an unfair trade practice unless the claim is reasonably in
dispute.
The Uniform Trade Practices Act does not create a private

right of action, but an insured may recover the interest
penalty. Young v. Michigan Mut. Ins. Co., 139 Mich. App. 600,
604-06, 362 N.W.2d 844, 846-47 (1984).
Is there a common law/judicially created bad faith cause of action? If

so, identify the major case(s) and language of the standards applicable
to bad faith cases.
o When an insurer exhibits bad faith by failing to settle a claim
on behalf of its insured, resulting in a judgment that exceeds
- 107 -
the policy limits, the insured may sue for bad faith. See City
of Wakefield v. Globe Indem. Co., 246 Mich. 645, 648; 225 N.W.
643 (1929) (An insurer is liable to the insured for an excess
of judgment over the face of the policy when the insurer,
having exclusive control of settlement, fraudulently or in
bad faith refuses to compromise a claim for an amount
within the policy limit.).
o The Michigan Supreme Court has declined to recognize a
separate tort cause of action for the bad-faith breach of an
insurance contract. See Kewin v. Massachusetts Mut. Life Ins.
Co., 409 Mich. 401; 295 N.W.2d 50 (1980); Roberts v. AutoOwners Ins. Co., 422 Mich. 594; 374 N.W.2d 905 (1985);
Gillespie v. Farm Bureau Mut. Ins. Co., No. 268649, 2006 WL
2089176 (Mich. Ct. App. 2006).
o The Michigan Supreme Court has defined bad faith for
instructional use in trial court to be arbitrary, reckless,
indifferent, or intentional disregard of the interests of the
person owed a duty. See Commercial Union Ins. Co. v. Liberty
Mut. Ins. Co., 426 Mich. 127; 393 N.W.2d 161 (1986).
But when limited to bad-faith cases involving the

Uniform Trade Practices Act, M.C.L. 500.2006(4), the
following bad faith definition is applicable:
conscious doing of a wrong because of dishonest
purpose or moral obliquity. See Commercial Union
Ins. Co. v. Liberty Mut. Ins. Co., 426 Mich. 127, 136 n.5;
393 N.W.2d 161 (1986) (citing Medley v. Canady, 126
Mich. App. 739, 748; 337 N.W.2d 909 (1983)).
o Good-faith denials, offers of compromise, or other

honest errors of judgment are not sufficient to establish
bad faith. Further, claims of bad faith cannot be based
upon negligence or bad judgment, so long as the actions
were made honestly and without concealment.
However, because bad faith is a state of mind, there can
be bad faith without actual dishonesty or fraud. If the
insurer is motivated by selfish purpose or by a desire to
protect its own interest, bad faith exists, even though the
- 108 -
insurers actions were not actually dishonest or

fraudulent. Commercial Union Ins. Co. v. Liberty Mut. Ins.
Co., 426 Mich. 127, 136-37; 393 N.W.2d 161 (1986).

o M.C.L. 600.5807(8). The period of limitations is 6 years for
all other actions to recover damages or sums due for breach
of contract.
o Rory v. Contl Ins. Co., 473 Mich. 457; 703 N.W.2d 23 (2005)
(holding that insurance policies are subject to the same
principles that apply to other species of contracts); Tenneco
Inc. v. Amerisure Mut. Ins. Co., 281 Mich. App. 429; 761
N.W.2d 846 (2008) (holding that breach of insurance contract
claims are essentially breach of contract claims governed by
the six-year period of limitations).
What defenses are available to the bad faith cause of action?

o Bona-Fide Belief or Mistake of Judgment
It is not bad faith if counsel for the insurer refuse

settlement under the bona fide belief that they might
defeat the action, or, in any event, can probably keep
the verdict within the policy limit . . . . A mistake of
judgment is not bad faith. Frankenmuth Mut. Ins. Co.
v. Keeley, 433 Mich. 525; 447 N.W.2d 691 (1989)
(quoting Wakefield v. Globe Indem. Co., 246 Mich. 645;
225 N.W. 643 (1929)).
A claim of bad faith cannot be based on negligence or

bad judgment if the actions were made honestly and
without concealment. Miller v. Riverwood Recreation
Ctr., Inc., 215 Mich. App. 561, 571; 546 N.W.2d 684
(1996) (quoting Commercial Union Ins. Co. v. Liberty
Mut. Ins. Co., 426 Mich. 127, 137; 393 N.W.2d 161
(1986)).
- 109 -
o Where an insurer exhibits bad faith in failing to settle a claim

on behalf of its insured, and a judgment results that is in
excess of the policy limits, the insurer is liable for the excess
amount. See Frankenmuth Mutual Ins. Co. v. Keeley, 433 Mich.
525; 447 N.W.2d 691 (1989).
o Where an insurer is liable for failure to defend a claim, it is
liable for the amount the insured would be damaged by the
breach, which could be the full amount of a default
judgment (even in excess of limits), but is limited by the
amount of the insureds assets not exempt from legal
process, as that is the damage the insured would suffer. In
this case the insured assigned his claim to the injured party
who sued the insurer. See generally Stockdale v. Jamison, 416
Mich. 217; 330 N.W.2d 389 (1982). This decision was limited
to cases involving the failure to defend. Frankenmuth Mutual
Ins. Co. v. Keeley, 433 Mich. 525; 447 N.W.2d 691, 698 fn. 21
(1989).
o Attorney Fees: In Michigan, the recovery of attorney fees
incurred as a result of an insurers bad-faith refusal to pay an
insureds claim is governed by the American Rule. The
American Rule bars recovery, as consequential damages, of
foreseeable attorney fees incurred in enforcing remedies for
a breach. Instead, attorney fees are only recoverable when
expressly authorized by a statute, court rule, or a recognized
exception. See Burnside v. State Farm Fire and Cas. Co., 208
Mich. App. 422, 429-31; 528 N.W.2d 749 (1995).
o M.C.L. 600.6013 (1)Statutory Interest
Interest shall be allowed on a money judgment recovered in
a civil action, as provided in this section. However, for
complaints filed on or after October 1, 1986, interest is not
allowed on future damages from the date of filing the
complaint to the date of entry of the judgment. As used in
this subsection, future damages means that term as
defined in section 6301.
- 110 -
o M.C.L. 500.2006(1)Penalty Interest

A person must pay on a timely basis to its insured, an
individual or entity directly entitled to benefits under its
insureds contract of insurance, or a third party tort
claimant the benefits provided under the terms of its policy,
or, in the alternative, the person must pay to its insured, an
individual or entity directly entitled to benefits under its
insureds contract of insurance, or a third party tort
claimant 12% interest, as provided in subsection (4), on
claims not paid on a timely basis. Failure to pay claims on
a timely basis or to pay interest on claims as provided in
subsection (4) is an unfair trade practice unless the claim is
reasonably in dispute.
o Exemplary Damages: Absent allegation and proof of
tortuous conduct that exists independent of a breach,
exemplary damages may not be awarded in breach of
commercial contract actions. See Kewin v. Massachusetts Mut.
Life Ins. Co., 409 Mich. 401, 420-21; 295 N.W.2d 50 (1980).
Does the state follow the Cumis case that allows the insured to select
counsel in an insurer-insured conflict?
o Michigan has not adopted a Cumis rule. Michigan Insurance
Law and Practice ch. 2 (Michael H. Fabian et al. eds., ICLE
2002), available at
http://www.icle.org/modules/books/chapter.aspx/?lib=busines
s&book=2002551145&chapter=02 (last updated 08/06/2010).
identify the source and its main provisions.
o No, see discussion above re first party bad faith.
o M.C.L. 500.3030 Insurer not to be made or joined as party
defendant; reference to insurer or insurance during trial.
- 111 -
In the original action brought by the injured person, or his or her

personal representative in case death results from the accident, as
mentioned in section 3006, the insurer shall not be made or joined
as a party defendant, nor, except as otherwise provided by law,
shall any reference whatever be made to such insurer or to the
question of carrying of such insurance during the course of trial.
Is there a common law/judicially created bad faith cause of action? If

so, identify the major case(s) and language of the standards applicable
to bad faith cases.
o No.
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MINNESOTA
SUMMARY:
o Minn. Stat. 604.18 (2008):
An insured may seek a penalty amount and/or attorneys fees as
taxable costs from insurers issuing certain first-party insurance
policies if the insured can show the first-party insurer had an
absence of a reasonable basis for denying the at-issue benefits of the
insurance policy, and the first-party insurer knew of or acted in
reckless disregard of the lack of a reasonable basis for denying the
at-issue benefits of the insurance policy.
o Minnesota does not recognize a private right of action for violation
of the states claim handling statutes. See Morris v. American Fam.
Mut. Ins. Co., 386 N.W.2d 233, 237 (Minn. 1986).
o Short v. Dairyland Ins. Co., 334 N.W.2d 384 (Minn. 1983):
An insurer is liable when, after assuming a defense under a liability
policy and its concomitant fiduciary duty to reasonably settle, the
insurer fails to exercise good faith in settlement discussions,
resulting in liability to the insured in excess of the policy limits.
The fiduciary duty the insurer owes to the insured is measured by
the standard of good faith, meaning the insurer must view the
situation as if there were no policy limits applicable to the claim
and give equal consideration to the financial exposure of the
- 113 -
insured. See also, St. Paul Fire and Marine Ins. Co. v. A.P.I., Inc., 738
N.W.2d 401 (Minn. Ct. App. 2007), review denied (Minn. December
11, 2007); Kissoondath v. U.S. Fire Ins. Co., 620 N.W.2d 909 (Minn. Ct.
App. 2001).
o Larson v. Anchor Cas. Co., 249 Minn. 339, 82 N.W.2d 376 (1957):
Bad faith requires more than a mere showing of mistake or
negligence on the part of the carrier; the claimant must demonstrate
active bad faith.

o Minn. Stat. 541.05, Subd. 1(1) (2008) provides a general six-year
statute of limitation for breach of contract actions. See e.g.,
Northwestern Nat. Ins. Co. v. Carlson, 711 N.W.2d 821 (Minn. Ct.
App. 2006).
o Minn. Stat. 541.07(2) (2008) provides a two-year statute of
limitations for causes of action based on a statute for a penalty
which is likely applicable to claims brought under Minn. Stat.
604.18 (2008).
o The liability insurers good faith belief the insured is not clearly
liable. Northfield Ins. Co. v. St. Paul Surplus Lines Ins. Co., 545
N.W.2d 57, 60 (Minn. Ct. App. 1996) (assembling cases).
o The liability insurers good faith belief the settlement demand was
greater than the insureds liability exposure. Boerger v. American
Gen. Ins. Co., 100 N.W.2d 133, 135 (Minn. 1959).
o The liability insurer never received a demand which was within the
policy limits. Iowa Nat'l Mut. Ins. Co. v. Auto-Owners Ins. Co., 371
N.W.2d 627 (Minn. Ct. App.1985), review denied (Minn. October 18,
1985).
- 114 -
o Mere mistake in judgment does not, standing alone, constitute bad

faith. Peterson v. American Fam. Mut. Ins. Co., 280 Minn. 482, 160
N.W.2d 541 (1968).
o It is likely the insurers good faith belief that coverage does not
apply to the claim is also a valid defense, especially if the coverage
issue involves the extent to which claims are covered. See Buysse v.
Baumann-Furrie & Co., 448 N.W.2d 865 (Minn.1989); see also Miller v.
Ace USA, 261 F.Supp.2d 1130 (D. Minn. 2003).
o Contract-based consequential damages:
Lange v. Fidelity & Cas. Co. of New York, 290 Minn. 61, 185
N.W.2d 881 (1971): The insured may recover contract-based
consequential damages from a liability insurer for its bad
faith failure to settle within the liability policys limits
measured by the difference between the subsequent liability
judgment and the liability policy limits.
Olson v. Rugloski, 277 N.W.2d 385, 388 (Minn. 1979):

Contract-based consequential damages are available when a
first-party insurer breaches the first-party policy by refusing
to pay or unreasonably delays payment of an undisputed
and covered amount, regardless of whether the basis for
doing so constitutes bad faith; in addition to the amount
owed, the first-party insurer is also liable for the loss that
naturally and proximately flows from the breach.
o Tort-based consequential damages generally not available:
Morris v. American Fam. Mut. Ins. Co., 386 N.W.2d 233 (Minn.
1986); Haagenson v. National Farmers Union Prop. and Cas. Co.,
277 N.W.2d 648 (Minn. 1979); St. Paul Fire and Marine Ins. Co.
v. A.P.I., Inc., 738 N.W.2d 401 (Minn. App. 2007), review
denied (Minn. December 11, 2007): Tort-style consequential
(extracontractual) damages are not allowed in bad faith
breach of contract actions in the absence of some
- 115 -
independent tort upon which the claim of extracontractual

damages is based.
o Emotional distress damages generally not available:
Haagenson v. National Farmers Union Prop. and Cas. Co., 277
N.W.2d 648 (Minn. 1979); Saltou v. Dependable Ins. Co., 394
N.W.2d 648, 629 (Minn. Ct. App. 1986): Absent egregious
misconduct, emotional distress damages not allowed in
breach of contract actions.
o Attorneys fees generally not available unless establishing a duty to
defend:
American Standard Ins. Co. v. Le, 551 N.W.2d 923 (Minn.

1996); SCSC Corp. v. Allied Mut. Ins. Co., 536 N.W.2d 305
(Minn. 1995): Absent contractual agreement or statute, a
party cannot recover attorneys fees. However, an insured
is entitled to recover attorneys fees incurred in defending
itself in the underlying litigation, as well as the attorneys
fees incurred in pursuit of a coverage action, where the
liability carrier wrongfully denies its duty to defend,
regardless of any bad faith determination.
o No, unless the bad faith breach of contract is accompanied by some
independent tort on which the claim of punitive damages is based.
Morris v. American Fam. Mut. Ins. Co., 386 N.W.2d 233 (Minn. 1986);
Haagenson v. National Farmers Union Prop. and Cas. Co., 277 N.W.2d
648 (Minn. 1979); Olson v. Rugloski, 277 N.W.2d 385 (Minn. 1979)
(independent tort must be willful). Such an independent tort
would likely arise only in exceptional circumstances. Pillsbury Co.
v. National Union Fire Ins. Co. of Pittsburgh, PA., 425 N.W.2d 245
(Minn. Ct. App. 1988), review granted (Minn. July 28, 1988), appeal
dismissed (Minn. Mar. 13, 1989).
- 116 -
o Minnesota has not adopted Cumis. Mutual Serv. Cas. Ins. Co. v.
Luetmer, 474 N.W.2d 365 (Minn. Ct. App. 1991). However, an
insured may be entitled to counsel of its own choice if an actual
conflict of interest, rather than an appearance of a conflict of
interest, is established. An actual conflict of interest is not
established by a showing the insurer wished to remain fully
informed of the progress of the underlying litigation while
litigating a declaratory judgment action to determine coverage.
The determinative issue is what effect the request to be fully
informed of developments actually had in the coverage action. See
also Prahm v. Rupp Constr. Co., 277 N.W.2d 389 (Minn. 1979) (conflict
of interest mandating separate counsel is demonstrated when
insurer defends the insured and contests coverage in the same suit,
and is required to take opposing positions on its insureds behalf
and its own behalf at trial; in these circumstances, the duty to
defend is transformed into a duty to reimburse the defense
expenses incurred by the insureds retained counsel).
o No.
o No.
- 117 -
MISSISSIPPI
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes. Seminal
case is Standard Life Ins. Co. v. Veal, 354 So.2d 239 (Miss. 1978).
Can third parties sue for bad faith (i.e., third party bad faith)? No. See
Davidson v. Davidson, 667 So.2d 616, 621-22 (Miss. 1995).
o Miss. Code Ann. 83-5-45: Gives the Commissioner the right to
bring claims against insurance companies for unfair business
practices
o Independent cause of action for bad faith as a tort: Universal Life Ins.
Co. v. Veasley, 610 So.2d 290 (Miss. 1992)
Implied Covenant of Good Faith and Fair Dealing: Stewart v. Gulf
Guar. Life Ins. Co., 846 So.2d 192, 201 (Miss. 2002); Andrew Jackson
Life Ins. Co. v. Williams, 566 So.2d 1172, 1188-89 (Miss. 1990)

o
Three years. Oak v. Sellers, 953 So.2d 1077, 1084 (Miss. 2007)
(applying Miss. Code Ann. 15-1-49)
o Legitimate Question of Liability on Claim (arguable reason for
denial or delay): Windmon v. Marshall, 926 So.2d 867, 872 (Miss.
- 118 -
2006); Liberty Mut. Ins. Co. v. McKneely, 862 So.2d 530, 533 (Miss.
2003); State Farm Mut. Auto. Ins. Co. v. Grimes, 722 So.2d 637, 641
(Miss. 1998); Murphree v. Federal Ins. Co., 707 So.2d 523, 529 (Miss.
1997)
o The full measure of the reasonably foreseeable consequences of the
insurers acts: Universal Life Ins. Co. v. Veasley, 610 So.2d 290 (Miss.
1992)
o Mississippi has a number of punitive damage cases with very high
verdicts.
o See discussion in Sessums v. Northtown Limousines, Inc., 664 So.2d
164, 169-170 (Miss. 1995) (punitives upheld unless so excessive
that it evinces passion, bias and prejudice on the part of the jury so
as to shock the conscience of the court); see also United American
Ins. Co. v. Merrill, 978 So.2d 613 (Miss. 2007) (award of $900,000 not
excessive where less than 5 times compensatory damages and less
than one-half of one percent of net worth); American Income Life Ins.
Co. v. Hollins, 830 So.2d 1230, (Miss. 2002) (punitives of $100,000 not
constitutionally excessive, even though 250 times the compensatory
damages of $400, where the insurer was a corporation with a net
worth of over $63 million).
o Law requires a finding of bad faith plus, based on a
preponderance of the evidence, before punitive damages may be
awarded. Andrew Jackson Life Ins. Co. v. Williams, 566 So.2d 1172,
1188-89 (Miss. 1990).
o Punitive damages are available for breaches of insurance policies
attended by (1) lack of an arguable or legitimate basis for denial or
delay and (2) a wilful or malicious wrong, or action with gross or
reckless disregard for the insureds rights. Jenkins v. Ohio Cas. Ins.
Co., 794 So.2d 228, 232-33 (Miss. 2001) (citing State Farm Mut. Auto
Ins. Co. v. Grimes, 722 So.2d 637, 641 (Miss. 1998); Life & Cas. Ins. Co.
- 119 -
v. Bristow, 529 So.2d 620, 622 (Miss. 1988); see also Murphree v. Fed.
Ins. Co., 707 So.2d 523 (Miss. 1997) (even if insurer lacks reasonable
basis for denial, punitive damages can be sought only if the insurer
acted with malice, gross negligence, or reckless disregard for the
insureds rights)
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MISSOURI
SUMMARY:
Are there statutory grounds for the bad faith cause of action? If so, identify
the source (i.e., an Unfair Claims Practices Act, or some other consumer
protection statute) and its main provisions.
o Since it is preempted by statute, the tort of bad faith does not exist
in Missouri with respect to first-party claims by an insured against
an insurance company. Nevertheless, an insured can bring a cause
of action for vexatious refusal to pay under Missouri Revised
Statutes Sections 375.296 and 375.420.
o These statutes provide the insured a right to assert a cause of action
for damages, in addition to breach of contract damages, when the
insurer has not complied with the terms of the applicable statute.
o Section 375.296, Additional Damages for Vexatious Refusal to Pay,
states:
if the insurer has failed or refused for a period of thirty days after due
demand therefor prior to the institution of the action, suit or proceeding,
to make payment under and in accordance with the terms and provisions
of the contract of insurance, and it shall appear from the evidence that the
refusal was vexatious and without reasonable cause, the court or jury
may, in addition to the amount due under the provisions of the contract of
insurance and interest thereon, allow the plaintiff damages for vexatious
refusal to pay and attorney's fees as provided in Section 375.420. Failure
of an insurer to appear and defend any action, suit or other proceeding
shall be deemed prima facie evidence that its failure to make payment was
vexatious without reasonable cause.
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Section 375.420, Vexatious Refusal to Pay Claim, Damages for,

Exception, states:
In any action against any insurance company to recover the amount of
any loss under a policy . . . if it appears from the evidence that such
company has refused to pay such loss without reasonable cause or excuse,
the court or jury may, in addition to the amount thereof and interest,
allow the plaintiff damages not to exceed twenty percent of the first fifteen
hundred dollars of the loss, and ten percent of the amount of the loss in
excess of fifteen hundred dollars and a reasonable attorney's fee; and the
court shall enter judgment for the aggregate sum found in the verdict.
o In order to sustain an award under these statutes, (the) plaintiff
must show that the insurers refusal to pay the loss was willful and
without reasonable cause, as the facts would appear to a reasonable
and prudent person before trial. Dewitt v. American Family Mut.
Ins. Co., 667 S.W.2d 700, 710 (Mo. 1984).
o
Furthermore, a plaintiff's verdict for the policy proceeds is not

sufficient evidence in and of itself to warrant vexatious refusal
penalties. Vexatious refusal to pay is not to be deduced from the
mere fact that upon trial the verdict is adverse to defendant. The
word vexatiously, as used in the statute, Section 375.420 RSMo
1949, V.A.M.S., means without reasonable or probable cause or
excuse. Pfingsten v. Franklin Life Ins. Co., 330 S.W.2d 806, 817 (Mo.
1959).
o The Missouri Supreme Court has provided guidance in

determining whether evidence supports an award for vexatious
refusal:
The existence of a litigable issue, either factual or legal, does
not preclude a vexatious penalty where there is evidence the
insurer's attitude was vexatious and recalcitrant. Direct and
specific evidence to show vexatious refusal is not required(;)
the jury may find vexatious (delay) upon a general survey
and a consideration of the whole testimony and all the facts
and circumstances in connection with the case.
Dewitt v. American Family Mut. Ins. Co., 667 S.W.2d 700, 710 (Mo.
1984).
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The burden of proof is on the insured, and the vexatious refusal

statutes, being penal in nature, must be strictly construed. Katz
Drug Co. v. Commercial Standard Ins. Co., 647 S.W.2d 831, 840 (Mo.
Ct. App. 1983).
o The implied covenant of good faith is recognized but it does not
appear to be a separate cause of action from breach of contract.
However, an insurer may be liable for separate torts that occur
during the claim handling process, e.g. defamation. Overcast v.
Billings Mut. Ins. Co., 11 S.W.3d 62 (Mo. 2000).
o See below, under Third Party Bad Faith, the discussion of the claim
for failure to settle.

o 5 years -- Missouri Revised Statutes Section 516.120.
o Missouri Revised Statutes Section 375.296 requires a showing that
the insurance company's refusal (to pay) was vexatious without
reasonable cause. Likewise, Missouri Revised Statutes Section
375.420 requires a showing that the insurance company has
refused to pay such loss without reasonable cause or excuse.
Discussed below are defenses that courts have recognized and
made available to insurance companies in vexatious refusal to pay
cases.
o Reasonable Cause or Excuse this is an element of the plaintiff's
cause of action, thus it is technically not a defense. Nevertheless, an
insurer can escape liability by showing that it had either a
reasonable cause or excuse for its refusal to pay. Examples:
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An insurer has the right to refuse payment and defend a

suit so long as it has reasonable grounds to believe its
defense is meritorious. State ex rel. John Hancock Mut. Life Ins.
Co. v. Hughes, 152 S.W.2d 132, 134 (Mo. 1941). However, if
the insurer is aware that no such grounds exist and persists
in its refusal to pay the policy, then it becomes subject to
penalties for vexatious delay.
An insurer may ask for a judicial determination of its

liability without becoming subject to a vexatious delay
penalty for good faith contest of the claim. Howard v. Aetna
Life Ins. Co., 164 S.W.2d 360, 366 (Mo. 1942). An honest
difference of opinion as to the extent of liability is allowed.
Id. An insurer will not be penalized for insisting, in good
faith, on a judicial determination of open questions of fact or
law determinative of the issue of liability. Cohen v.
Metropolitan Life Ins. Co., 444 S.W.2d 498, 506 (Mo. Ct. App.
1969) (such as disputes over the proximate cause of an
insured's death and the appropriate statute of limitations to
apply).
In some situations, the law is unsettled, and, the insurer has

no way of ascertaining the extent of liability, so penalties for
vexatious refusal to pay wont be imposed.
o Contract Defenses before any vexatious refusal claim can succeed,

coverage must first be found to exist under the policy. Since the
insurance policy is a contract between the insurer and the insured,
an insurer may be able to escape liability for its refusal to pay based
on defenses applicable to general contract law.
o Limited Advice of counsel defenseBut the insurer may not invoke
the defense if it failed to inform counsel of all the facts before
receiving his advice. Douglas v. U.S. Fidelity & Guaranty Co., 81 N.H.
371, 373 (1924).
o If an insurance plan satisfies the statutory requirements, a claim
against the insurance company under the Missouri vexatious
refusal to pay statute is preempted by the Employment Retirement
Income Security Act (ERISA).
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o Both vexatious delay statutes permit the court or jury to award

damages and/or attorney's fees in addition to any amount due
under the contract (Section 375.296) or the loss (Section 375.420).
o The vexatious refusal to pay statute provides in pertinent part:
(T)he court or jury may, in addition to the amount thereof and
interest, allow the plaintiff damages not to exceed twenty percent
of the first fifteen hundred dollars of the loss, and ten percent of
the amount of the loss in excess of fifteen hundred dollars and a
reasonable attorney's fee; and the court shall enter judgment for the
aggregate sum found in the verdict.
o Although vexatious damages and attorney fees are punitive in
character, the measure of damages recoverable in vexatious refusal
to pay actions is limited to the amount of loss, interest, statutory
penalty of specified percentage of loss, and reasonable attorney's
fees. Therefore, plaintiff's punitive damage award or statutory
penalty is limited to the amount allowed by the vexatious refusal to
pay statute. Baker v. State Farm Mut. Auto. Ins. Co., 846 F.2d 495, 497
(8th Cir. 1988). It should be noted, however, a claim for vexatious
refusal to pay may survive the breach of contract (policy) on which
it is based. Dyhne v. State Farm Fire & Cas. Co., 188 S.W.3d 454 (Mo.
2006).
o There is no right to Cumis counsel per se.
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o See discussion above regarding First Party Bad Faith.
o Missouri courts recognize and impose upon the insurer the duty of
acting in "good faith" when handling claims against the insured.
This duty is based on the fiduciary relationship between an
insurer and its insured, in a third-party claim. Shobe v. Kelly, 279
S.W.3d 203, 209 (Mo. Ct. App. 2009) (citing Zumwalt v. Utilities
Insurance Co., 360 Mo. 362, 228 S.W.2d 750 (Mo. 1950).
o Generally, the elements of a bad faith refusal to settle claim are set
forth in Dyer v. General American Life Insurance Co., 541 S.W.2d 702,
704 (Mo. Ct. App. 1976); see also Rinehart v. Shelter Gen. Ins. Co., 261
S.W.3d 583 (Mo. Ct. App. 2008).
1. The liability insurer has assumed control over negotiations,
settlement, and legal proceedings brought against the insured;
2. The insured has demanded that the insurer settle the claim
brought against the insured;
3. The insurer refuses to settle the claim within the liability
limits of the policy; and
4. In so refusing, the insurer acts in bad faith, rather than
negligently.
However, one or more of these elements may not be required for
an insured to make a submissible case for bad faith, under certain
circumstances. For instance, where the insurer has unjustly
declined coverage, or issued a reservation of rights that is rejected
by the insured, the insured may not have to show the first element
enumerated above. Landie v. Century Indem. Co., 390 S.W.2d 588,
564-565 (Mo. Ct. App. 1965). Similarly, where an insurer fails to
inform its insured about opportunities to settle a third-party claim,
the insured does not have to demand that the insurer settle the
- 126 -
claim as required by the second element. Ganaway v. Shelter Mut.

Ins. Co., 795 S.W.2d 554 (Mo. Ct. App. 1990).
o Determining the final element, i.e. whether the insurer has acted in
bad faith is a question for the trier of fact that must be decided
with reference to the totality of the circumstances. Ganaway v.
Shelter Mut. Ins. Co., 795 S.W.2d 554, 562 (Mo. Ct. App. 1990). In
order to recover, there must be a showing of bad faith, not just
negligence. Zumwalt v. Utilities Ins. Co., 228 S.W.2d 750, 753 (Mo.
1950). Facts that may indicate bad faith by the insurer include:
Attempts to escape obligations under the policy by an
intentional disregard of the financial interests of the insured;
Attempts to force the insured to contribute money to a

settlement within the limits of the policy;
A preference to gamble on escaping all liability by a
favorable verdict rather than accepting a reasonable
settlement;
Failing to foresee a probable excess verdict;
Following advice not to settle or ignoring settlement advice;
Failing to advise the insured about the extent of policy
coverage;
Improperly investigating or evaluating a claim;
Failing to advise the insured about the potential for an
excess judgment;
Failing to advise the insured about the existence of
settlement offers;
Failing to take preventative action allowing the insured to
be held harmless; and
Taking a hard-line settlement approach.
o Third parties do not have the right to sue for bad faith. However,
one area of the law of bad faith in Missouri relates to the issue of
assignability. Due to the fiduciary nature of the duty owed by a
liability insurer to its insured, the tort of bad faith failure to settle
in Missouri is a personal tort. The relationship has been
analogized to the attorney-client relationship. Grewell v. State
Farm, 102 S.W.3d 33 (Mo. 2003). Since legal professional negligence
cases are not assignable as against public policy, it has been
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suggested that bad faith claims likewise may not be assigned. See
e.g. Johnson v. Allstate, 262 S.W.3d 655 (Mo. Ct. App. 2008)(J. Smart,
concurring), but see Ganaway, supra, (a bad faith claim is assignable
by a bankruptcy trustee where the insured has declared
bankruptcy).

o Typically, actions based on insurance contracts are governed by a
ten-year statute of limitations, Missouri courts treat bad faith
failure to settle as an action in tort, not in contract. Thus, bad faith
actions are governed by the five-year statute of limitations
applicable to torts. Mo. Rev. Stat. 516.120.4 (1994); State ex rel.
Lumbermens Mut. Cas. Co. v. Stubbs, 471 S.W.2d 268 (Mo. 1971)
(applying Mo Rev Stat 516.120 in a third-party case).
o The defenses listed under first-party bad faith are also applicable to
third-party suits. The following defenses also may be available in
third-party bad faith failure to settle actions:
Good faith: where the company in good faith believes there

is a valid defense to the claim, even though the defense
proves unsuccessful and results in a judgment against the
insured above the policy limits, the company is not liable,
because of such honest mistake, beyond the limits of its
policy. Landie v. Century Indem. Co., 390 S.W.2d 558, 563
(Mo. Ct. App. 1965) (citing Zumwalt v. Utilities Ins. Co., 228
S.W.2d 750 (Mo. 1950). Good faith requires an insurer to
settle within the policy limits as its honest judgment and
discretion dictates.
If an insured does not perform the conditions of the liability

contract, then the insurer may be released from liability
under the policy for the particular casualty in question (i.e.
fails to cooperate), however the insurer must show it has
been materially prejudiced by the breach.
- 128 -
If the claimant does not offer to settle within the policy

limits, the Insurer cannot be guilty of bad faith failure to
settle, i.e. the insurers duty is to settle when presented with
the opportunity to do so.
Advice of counsel (to prove the insurer acted reasonably).

However, this defense is not available if the insurer knew or
had reason to know that the advise was incorrect.
What are the recoverable damages for the bad faith cause of action, i.e. bad
faith refusal to settle?
o The insurer is liable for the entire judgment against the insured,
including the portion of the award that is in excess of the policy
limits, and may be liable for additional, intangible tort damages,
e.g. damages for emotional distress, damage to reputation or
damage to credit, and punitive damages. Shobe, supra.
CITES:
BFA 2:15 Bad faith at large among the states
62 MOLR 807 Overview of Bad Faith Litigation in Missouri
- 129 -
MONTANA
SUMMARY:
o Yes. M.C.A 33-18-201 prohibits an enumerated list of unfair claim
settlement practices. M.C.A. 33-18-242 creates an independent
cause of action for subsections (1), (4), (5), (6), (9), and (13) of
M.C.A. 33-18-201.
o M.C.A. 33-18-201. Unfair claim settlement practices prohibited.
A person may not, with such frequency as to indicate a general business
practice, do any of the following:
(1) misrepresent pertinent facts or insurance policy provisions relating to
coverages at issue;
(2) fail to acknowledge and act reasonably promptly upon
communications with respect to claims arising under insurance policies;
(3) fail to adopt and implement reasonable standards for the prompt
investigation of claims arising under insurance policies;
(4) refuse to pay claims without conducting a reasonable investigation
based upon all available information;
(5) fail to affirm or deny coverage of claims within a reasonable time after
proof of loss statements have been completed;
(6) neglect to attempt in good faith to effectuate prompt, fair, and
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equitable settlements of claims in which liability has become reasonably

clear;
(7) compel insureds to institute litigation to recover amounts due under
an insurance policy by offering substantially less than the amounts
ultimately recovered in actions brought by the insureds;
(8) attempt to settle a claim for less than the amount to which a
reasonable person would have believed the person was entitled by reference
to written or printed advertising material accompanying or made part of
an application;
(9) attempt to settle claims on the basis of an application that was altered
without notice to or knowledge or consent of the insured;
(10) make claims payments to insureds or beneficiaries not accompanied
by statements setting forth the coverage under which the payments are
being made;
(11) make known to insureds or claimants a policy of appealing from
arbitration awards in favor of insureds or claimants for the purpose of
compelling them to accept settlements or compromises less than the
amount awarded in arbitration;
(12) delay the investigation or payment of claims by requiring an insured,
claimant, or physician of either to submit a preliminary claim report and
then requiring the subsequent submission of formal proof of loss forms,
both of which submissions contain substantially the same information;
(13) fail to promptly settle claims, if liability has become reasonably clear,
under one portion of the insurance policy coverage in order to influence
settlements under other portions of the insurance policy coverage; or
(14) fail to promptly provide a reasonable explanation of the basis in the
insurance policy in relation to the facts or applicable law for denial of a
claim or for the offer of a compromise settlement.
o M.C.A. 33-18-242. Independent cause of action -- burden of
proof.
- 131 -
(1) An insured or a third-party claimant has an independent cause of

action against an insurer for actual damages caused by the insurer's
violation of subsection (1), (4), (5), (6), (9), or (13) of 33-18-201.
(2) In an action under this section, a plaintiff is not required to prove that
the violations were of such frequency as to indicate a general business
practice.
(3) An insured who has suffered damages as a result of the handling of an
insurance claim may bring an action against the insurer for breach of the
insurance contract, for fraud, or pursuant to this section, but not under
any other theory or cause of action. An insured may not bring an action
for bad faith in connection with the handling of an insurance claim.
(4) In an action under this section, the court or jury may award such
damages as were proximately caused by the violation of subsection (1), (4),
(5), (6), (9), or (13) of 33-18-201. Exemplary damages may also be
assessed in accordance with 27-1-221.
(5) An insurer may not be held liable under this section if the insurer had
a reasonable basis in law or in fact for contesting the claim or the amount
of the claim, whichever is in issue.
(6) (a) An insured may file an action under this section, together with
any other cause of action the insured has against the insurer. Actions may
be bifurcated for trial where justice so requires.
(b) A third-party claimant may not file an action under this section until
after the underlying claim has been settled or a judgment entered in favor
of the claimant on the underlying claim.
(7) The period prescribed for commencement of an action under this
section is:
(a) for an insured, within 2 years from the date of the violation of 33-18201; and
(b) for a third-party claimant, within 1 year from the date of the
settlement of or the entry of judgment on the underlying claim.
- 132 -
(8) As used in this section, an insurer includes a person, firm, or

corporation utilizing self-insurance to pay claims made against them.
o As respects insureds, the insurers duty to effect settlement under
M.C.A 33-18-201(6) is a fiduciary duty. Lorang v. Fortis Ins. Co.,
345 Mont. 12, 62, 192 P.3d 186, 221 (2008).
o Yes, but only for claims not included in M.C.A. 33-18-242.
o 33-18-242(3), MCA, explicitly prohibits bringing an action for
bad faith in connection with the handling of an insurance claim.
Dees v. American Nat'l Fire Ins. Co., 260 Mont. 431, 450, 861 P.2d 141
(Mont. 1993).
o However, the insured may bring a common law bad faith claim
against an insurer for pre-claim conduct, such as bad faith conduct
that occurs during the application and underwriting process.
Williams v. Union Fid. Life Ins. Co., 329 Mont. 158, 176, 123 P.3d 213
(Mont. 2005).
o Montana courts have held that an insurer may be liable for
common law bad faith for failing to disclose a policy change during
renewal to the insureds detriment. Thomas v. Northwestern Natl
Ins. Co., 292 Mont. 357, 369-70, 973 P.2d 804 (Mont. 1998).
o The insured may only bring a common law bad faith claim where
there is a special relationship between the parties. The insured
must prove a special relationship via the following five-part test:
(1) the contract must be such that the parties are in inherently
unequal bargaining positions; [and] (2) the motivation for entering
the contract must be a non-profit motivation, i.e., to secure peace of
mind, security, future protection; [and] (3) ordinary contract
damages are not adequate because (a) they do not require the party
in the superior position to account for its actions, and (b) they do
not make the inferior party whole; [and] (4) one party is especially
vulnerable because of the type of harm it may suffer and of
necessity places trust in the other party to perform; and (5) the
- 133 -
other party is aware of this vulnerability. Thomas v. Northwestern

Nat'l Ins. Co., 292 Mont. 357, 367-68, 973 P.2d 804 (Mont. 1998)
(citation omitted).

o Statutory claims: Within two years from the date of the violation.
M.C.A. 33-18-242(7)(a).
o Common law claims: Within three years. M.C.A. 27-2-204(1).
The period of limitations begins to run when the claim or cause of
action accrues. M.C.A. 27-2-102(2).
What defenses are available to the bad faith cause of action (e.g., the
genuine dispute of fact doctrine; wrong but reasonable)?
o An insurer may not be held liable under this section if the insurer
had a reasonable basis in law or fact for contesting the claim or the
amount of the claim, whichever is in issue. M.C.A. 33-18-242(5).
Graf v. Continental West Ins. Co., 321 Mont. 65, 89 P.2d 22

(2004), held that a defense verdict in the liability case does
not establish as a matter of law that the insurer had a
reasonable basis for contesting a claim. In Graf, the insured
obtained a defense verdict and then the case was settled on
appeal. The settlement was a satisfactory prerequisite for
the bad faith action.
o An insurer may challenge a claim based upon debatable law or

facts without incurring liability for bad faith, provided its position
is not wholly unsupportable. Safeco Ins. Co. v. Ellinghouse, 223
Mont. 239, 248, 725 P.2d 217 (Mont. 1986).
o M.C.A. 33-18-242 (4) allows an award of such damages as were
proximately caused by the violation of subsection (1), (4), (5), (6),
(9), or (13) of 33-18-201.
o Emotional distress damages may also be awarded. See, e.g.,
Stephens v. Safeco Ins. Co. of America, 258 Mont 142, 852 P.2d 565
(Mont. 1993).
- 134 -
o Attorney fees are generally not recoverable, as they are not

provided for in the statute. Sampson v. Natl Farmers Union Prop &
Cas. Co., 333 Mont. 541, 547-48, 144 P.2d 797 (Mont. 2006).
o Yes. M.C.A. 33-18-242(4) authorizes recovery of exemplary
damages in accordance with M.C.A. 27-1-221.
o To recover punitive damages, the insured must prove actual fraud
or actual malice by clear and convincing evidence. M.C.A. 27-1221(1) and (5).
Clear and convincing evidence means evidence in which

there is no serious or substantial doubt about the correctness
of the conclusions drawn from the evidence. It is more than
a preponderance of evidence but less than beyond a
reasonable doubt. M.C.A. 27-1-221(5).
o The insured is the sole client of defense counsel, whether there is a
present conflict of interest between the insured and the insurers
interests or not. In the Matter of the Rules of Professional Conduct and
Insurer Billing Rules and Procedures, 299 Mont 321, 333, 2 P.3d 806
(Mont. 2000).
o In addition, detailed billing statements may not be disclosed to
third-party auditors without the insureds fully informed consent.
Id. at 347.
o Yes. M.C.A. 33-18-242 also provides a cause of action for thirdparty claimants, but [a] third-party claimant may not file an
action under this section until after the underlying claim has been
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settled or a judgment entered in favor of the claimant on the

underlying claim. M.C.A. 33-18-242(6)(b).
o Kaudt v. Flink, 202 Mont. 247, 252, 658 P.2d 1065, 1067 (1983),
superseded in part by M.C.A. 33-18-242 (M.C.A 33-18-201(6)
creates private right of action in injured claimants).
o Yes. 33-18-242, MCA does not prohibit a third-party claimant
from bringing an action for common law bad faith. Brewington v.
Employers Fire Ins. Co., 297 Mont. 243, 248, 992 P.2d 237 (Mont.
1999).

o Statutory claims: [W]ithin 1 year from the date of the settlement
of or the entry of judgment on the underlying claim. M.C.A. 3318-242(7)(b).
o Common law claims: Within three years. M.C.A. 27-2-204(1).
Brewington v. Employers Fire Ins. Co., 297 Mont. 243, 249, 992 P.2d
237, 241 (Mont. 1999). The period of limitations begins to run
when the claim or cause of action accrues. M.C.A. 27-2-102(2).
o Same as first-party claims. See M.C.A. 33-18-242(5)
o Same as first-party claims. See M.C.A. 33-18-242(4)
o Yes. Same as first-party claims. M.C.A. 33-18-242(4) authorizes
recovery of exemplary damages in accordance with M.C.A. 27-1221.
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NEBRASKA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No, except
in limited circumstances.
o Insurance companies are regulated by the Unfair Insurance Trade
Practices Act, Neb. Rev. Stat. 44-1501 et. seq.
The Nebraska Unfair Competition and Trade Practices Act

does not contemplate private suits but instead only vests
powers and duties in the state Director of Insurance, who is
empowered to enjoin and penalize certain prohibited acts. . .
. Allied Fin. Servs., Inc., v. Foremost Ins. Co., 418 F. Supp. 157
(D. Neb. 1976).
o Unfair Claims Handling is regulated by Neb. Rev. Stat. 44-1525(9)

o Unfair Claims Settlement Practices is regulated by Neb. Rev. Stat.
44-1540
o Yes. Under Nebraska law, to establish bad faith an insured must
prove (1) the absence of a reasonable basis for denial of coverage,
and (2) the insurers knowledge or reckless disregard of the lack of
a reasonable basis for denying the claim. LeRette v. American
Medical Sec., Inc., 705 N.W.2d 41, 43 (Neb. 2005); see also Braesch v.
- 137 -
Union Ins. Co., 464 N.W.2d 769, 777 (Neb. 1991) [revd on other
grounds].
o Reckless disregard can be inferred and imputed from the insurers
failure to conduct a proper investigation and subject the results to a
reasonable evaluation and review. Ruwe v. Farmers United Mut. Ins.
Co., 469 N.W.2d 129, 135 (Neb. 1991); Weatherly v. Blue Cross Blue
Shield Ins. Co., 513 N.W.2d 347, 355 (Neb. Ct. App. 1994).
o Nebraska recognizes the tort cause of action for insurer bad faith in
refusing to settle a claim with a third party. Olson v. Union Fire Ins.
Co., 118 N.W.2d 318 (Neb. 1962). The rationale for the rule is that
[i]n the event the insurer elects to resist a claim of liability, or to
effect a settlement thereof on such terms as it can get, there arises
an implied agreement that it will exercise due care and good faith
where the rights of an insured are concerned. Id .at 321.
o The rationale for the rule has been explained in terms of there being
a fiduciary relationship between the insured and insurer. Braesch v.
Union Ins. Co., 464 N.W.2d 769, 772-73 (Neb. 1991)

o 5 years for actions on written contracts. Neb. Rev. Stat. 25-205.
o If the insurer had an arguable basis to deny the claim, the insureds
bad faith claim will fail as a matter of law regardless of how the
insurer conducted the investigation. LeRette, 705 N.W.2d at 43.
o Attorney fees are recoverable. See Neb. Rev. Stat. 44-359.
o Consequential damages, including emotional distress, are
recoverable in specific circumstances. See Ruwe v. Farmers Mut.
United Ins. Co. Inc., 469 N.W.2d 129 (Neb. 1991); Braesch v. Union
Ins. Co., 464 N.W.2d 769 (Neb. 1991).
- 138 -
Are punitive damages recoverable?

o No. See Abel v. Conover, 104 N.W.2d 684 (Neb. 1960).
o There are no statutory grounds for a third party action for bad
faith.
o Insurance companies are regulated by the Unfair Insurance Trade
Practices Act, Neb. Rev. Stat. 44-1501 et. seq.
o Unfair Claims Handling is regulated by Neb. Rev. Stat. 441525(9).
o Unfair Claims Settlement Practices is regulated by Neb. Rev. Stat.
44-1540.
o In general, the covenant of good faith and fair dealing is dependent
upon a contractual relationship between the plaintiff and the
insurer. Braesch v. Union Ins. Co., 464 N.W.2d 769, 772, 776 (Neb.
1991).
o However, an injured policyholder who is also a covered person,
or a policy beneficiary who is also a policy holder may bring a bad
faith claim against the insurer. Braesch v. Union Ins. Co., 464 N.W.2d
769, 772, 776 (Neb. 1991) (This state recognizes a cause of action
for an insurers bad faith in refusing to settle a claim with a third
party. (1) [A]n injured policyholder who is also a covered
person or (2) a policyholder who is also a beneficiary may bring a
cause of action in tort against the policyholder's insurer for failure
- 139 -
to settle the policyholder's insurance claim.). In this case,

policyholders were parents of a girl killed by an uninsured driver.
The insurer allegedly failed to settle the uninsured motorist claim
in good faith. The parents, as policyholder beneficiaries, had
standing to sue. See also Olson v. Union Fire Ins. Co., 118 N.W.2d
318 (Neb. 1962).
o To show a claim for bad faith, a plaintiff must show the absence of
a reasonable basis for denying benefits of the [insurance] policy and
the defendant's knowledge or reckless disregard of the lack of a
reasonable basis for denying the claim. It is apparent, then, that the
tort of bad faith is an intentional one. Bad faith by definition
cannot be unintentional. Braesch v. Union Ins. Co., 464 N.W.2d 769,
772, 777.
o Tort damages, including emotional distress, are recoverable in
specific circumstances. Braesch v. Union Ins. Co., 464 N.W.2d 769
(Neb. 1991).
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NEVADA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No, but
with some exceptions.
o
Yes. The Nevada Legislature has enacted the Unfair Claims

Settlement Practices Act (UCSPA), codified at Nev. Rev. Stat.
Ann. 686A.310.
UNFAIR CLAIMS SETTLEMENT PRACTICES ACT
686A.310. Unfair practices in settling claims; liability of insurer for
damages.
1. Engaging in any of the following activities is considered to be an unfair
practice:
(a) Misrepresenting to insureds or claimants pertinent facts or
insurance policy provisions relating to any coverage at issue.
(b) Failing to acknowledge and act reasonably promptly upon
communications with respect to claims arising under insurance policies.
(c) Failing to adopt and implement reasonable standards for the prompt
investigation and processing of claims arising under insurance policies.
(d) Failing to affirm or deny coverage of claims within a reasonable time
after proof of loss requirements have been completed and submitted by the
insured.
- 141 -
(e) Failing to effectuate prompt, fair and equitable settlements of claims

in which liability of the insurer has become reasonably clear.
(f) Compelling insureds to institute litigation to recover amounts due
under an insurance policy by offering substantially less than the amounts
ultimately recovered in actions brought by such insureds, when the
insureds have made claims for amounts reasonably similar to the amounts
ultimately recovered.
(g) Attempting to settle a claim by an insured for less than the amount
to which a reasonable person would have believed he was entitled by
reference to written or printed advertising material accompanying or
made part of an application.
(h) Attempting to settle claims on the basis of an application which was
altered without notice to, or knowledge or consent of, the insured, his
representative, agent or broker.
(i) Failing, upon payment of a claim, to inform insureds or beneficiaries
of the coverage under which payment is made.
(j) Making known to insureds or claimants a practice of the insurer of
appealing from arbitration awards in favor of insureds or claimants for the
purpose of compelling them to accept settlements or compromises less than
the amount awarded in arbitration.
(k) Delaying the investigation or payment of claims by requiring an
insured or a claimant, or the physician of either, to submit a preliminary
claim report, and then requiring the subsequent submission of formal
proof of loss forms, both of which submissions contain substantially the
same information.
(l) Failing to settle claims promptly, where liability has become
reasonably clear, under one portion of the insurance policy coverage in
order to influence settlements under other portions of the insurance policy
coverage.
(m) Failing to comply with the provisions of NRS 687B.310 to
687B.390, inclusive, or 687B.410.
- 142 -
(n) Failing to provide promptly to an insured a reasonable explanation

of the basis in the insurance policy, with respect to the facts of the
insured's claim and the applicable law, for the denial of his claim or for an
offer to settle or compromise his claim.
(o) Advising an insured or claimant not to seek legal counsel.
(p) Misleading an insured or claimant concerning any applicable statute
of limitations.
2. In addition to any rights or remedies available to the commissioner, an
insurer is liable to its insured for any damages sustained by the insured as
a result of the commission of any act set forth in subsection 1 as an unfair
practice.
o The UCSPA is broader in scope than common law bad faith, but
more limited in application. The statute proscribes specific actions
taken by an insurer which Nevada has deemed to be unfair
whether or not they are related to a denial of insurance benefits.
Hart v. Prudential Property & Cas. Ins. Co., 848 F. Supp. 900, 904 (D.
Nev. 1994). However, the UCSPA only applies to insurance
companies, not insurance agents or brokers. Albert H. Wohlers & Co.
v. Bartgis, 114 Nev. 1249, 1263, 969 P.2d 949, 959 (1998).
o The UCSPA creates a private cause of action for damages incurred
as a result of the statutory violation, but a violation does not
automatically constitute common law bad faith. Hart v. Prudential
Property & Cas. Ins. Co., 848 F. Supp. 900, 904 (D. Nev. 1994). For
example, an insurer may violate the UCSPA by failing to
investigate a claim before denying it. The failure to investigate may
give rise to appropriate damages under the UCSPA, where under
the common law, a failure to investigate merely impacts the
reasonableness of the denial. Id. at 904 n.4. [B]ad faith does not
directly address the manner in which an insurer processes a claim
as does NRS 686A.310. Bad faith exists where an insurer denies a
claim without any reasonable basis and with knowledge that no
reasonable basis exists to deny the claim. In contrast, the
provisions of NRS 686A.310 address the manner in which an
insurer handles an insured's claim whether or not the claim is
- 143 -
denied. Schumacher v. State Farm Fire & Cas. Co., 467 F. Supp. 2d
1090, 1095 (D. Nev. 2006) (internal citations omitted).
o Yes. The Supreme Court of Nevada adopted the cause of action
called bad faith in United States Fidelity & Guar. Co. v. Peterson, 91
Nev. 617, 540 P.2d 1070 (1975).
o
Traditional Common Law Bad Faith
Nevadas definition of bad faith is: (1) an insurers denial of

(or refusal to pay) an insureds claim; (2) without any
reasonable basis; and (3) the insurers knowledge or
awareness of the lack of any reasonable basis to deny
coverage, or the insurers reckless disregard as to the
unreasonableness of the denial. Schumacher v. State Farm
Fire & Casualty Co., 467 F. Supp. 2d 1090, 1095 (D. Nev. 2006).
Or in other words, Bad faith is established where the
insurer acts unreasonably and with knowledge that there is
no reasonable basis for its conduct. Guaranty Nat'l Ins. Co.
v. Potter, 112 Nev. 199, 206, 912 P.2d 267, 272 (1996).
o Breach of the Implied Covenant of Good Faith and Fair Dealing
Nevada law recognizes an implied covenant of good faith

and fair dealing in every contract. Lopez v. American Family
Mutual Ins. Co., 2009 U.S. Dist. LEXIS 59726 (D. Nev. 2009).
However, an action in tort (as opposed to an action in
contract) for breach of this implied covenant arises only in
rare and exceptional cases when there is a special
relationship between the victim and tortfeasor. The
relationship of insurer and insured is one such special
relationship. Insurance Co. of the West v. Gibson Tile Co., 122
Nev. 455, 462, 134 P.3d 698, 702 (2006). The law, not the
insurance contract, imposes this covenant on insurers. A
violation of the covenant gives rise to a bad-faith tort claim.
- 144 -
Allstate Ins. Co. v. Miller, 125 Nev. Adv. Rep. 28, 212 P.3d 318,
324 (2009) (internal citation omitted).
The insurer-insured relationship is fiduciary in nature, and

a jury's finding of a breach of fiduciary duty may support
the finding of bad faith. Misrepresenting or concealing facts
to gain an advantage over the insured constitutes a breach of
fiduciary responsibility. Id. at 122 Nev. 463. See also
Powers v. United Servs. Auto. Ass'n, 114 Nev. 690, 701-702, 962
P.2d 596, 602 (1998) (We are not adopting a new cause of
action based on an insurance company's failure to put its
insured's interests above its own; we are merely recognizing
that breach of the fiduciary nature of the insurer-insured
relationship is part of the duty of good faith and fair
dealing.)
Thus, the tort of insurance bad faith is largely, if not entirely,

synonymous with the tortious breach of the implied
covenant of good faith and fair dealing in the context of the
insurer-insured relationship. "An insurer fails to act in good
faith when it refuses without proper cause to compensate
the insured for a loss covered by the policy." Brandau v. Am.
Family Mut. Ins. Co., 2006 U.S. Dist. LEXIS 40279 (D. Nev.
2006), quoting Pemberton v. Farmers Ins. Exch., 109 Nev. 789,
858 P.2d 380, 382 (Nev. 1993). Such conduct is a breach of
the covenant of good faith and fair dealing, and constitutes
bad faith. Brandau, 2006 U.S. Dist. LEXIS 40279.
o Failure to Settle
Bad faith also arises in the context of failure by a liability

insurer to settle a claim against the insured within the policy
limits. Allstate Ins. Co. v. Miller, 125 Nev. Adv. Rep. 28, 212
P.3d 318, 328 (2009). A liability insurer has a contractual
right to have an underlying judgment determined by trial or
settlement, and it is not required under the implied covenant
of good faith and fair dealing to accept an excessive
stipulated settlement offer between the insured and the
claimant. Id., 212 P.3d at 331. Furthermore, a liability
insurer is not required to take on monetary obligations
- 145 -
outside its insurance contract, which includes agreeing to an

excessive settlement offer. Id.
A bad faith claim for failure to settle requires the showing

that the insurer acted in deliberate refusal to discharge its
contractual duties. Thus if the insurers actions resulted
from an honest mistake, bad judgment, or negligence, then
the insurer is not liable under a bad faith theory. Allstate Ins.
Co. v. Miller, 125 Nev. Adv. Rep. 28, 212 P.3d 318, 330 (2009).
An insurer can be liable for bad faith failure to settle even

where a demand exceeds policy limits if the insured is
willing and able to pay the amount of the proposed
settlement that exceeds policy coverage. Allstate Ins. Co. v.
Miller, 125 Nev. Adv. Rep. 28, 212 P.3d 318, 329 (2009).
Duty to Inform
Failure to adequately inform an insured of a settlement offer

also constitutes a violation of the implied covenant of good
faith and fair dealing and is grounds for a bad faith claim.
Allstate Ins. Co. v. Miller, 125 Nev. Adv. Rep. 28, 212 P.3d 318,
326 (2009).
Application of Common Law Bad Faith
Note that while the UCSPA applies only to insurers,

common law bad faith may apply to tortfeasors other than
insurance companies. In general, no one "is liable upon a
contract except those who are parties to it. However,
according to a well-established exception to this general rule,
where a claims administrator is engaged in a joint venture
with an insurer, the administrator may be held liable for its
bad faith in handling the insured's claim, even though the
organization is not technically a party to the insurance
policy. Albert H. Wohlers & Co. v. Bartgis, 114 Nev. 1249,
1262-1263, 969 P.2d 949, 959 (1998), quoting William M.
Shernoff et al., Insurance Bad Faith Litigation 2.03[1], at 210 (1998) (other internal citation omitted). In Bartgis, the
Supreme Court of Nevada held that an insurance
- 146 -
administrator could also be held liable for common law bad

faith under a joint venture theory, where the administrator
developed promotional material, issued policies, billed and
collected premiums, paid and adjudicated claims, and
assisted [the insurer] in the development of the ancillary
charges limitation provision. Id.
o
When does Common Law Bad Faith Become Actionable?
The focus of common law bad faith under Nevada law is the
unreasonable denial of benefits of an insurance policy. Day
Construction Co., Inc. v. Clarendon America Ins. Co., 459 F.
Supp. 2d 1039, 1052 (D. Nev. 2006).

o The insurer's duty to deal in good faith is an obligation imposed by
law, it does not arise from the terms of the insurance contract; thus,
a bad faith tort claim must be commenced within the four-year
statute of limitations applicable to actions upon a liability not
founded upon an instrument in writing. Schumacher v. State Farm
Fire & Casualty Co., 467 F. Supp. 2d 1090, 1094-95, 2006 U.S. Dist.
LEXIS 91399 (D. Nev. 2006). See also NRS 11.190(2)(c).
o Claims brought under the Unfair Claims Settlement Practices Act
must be brought within three years, as such claims constitute an
action upon liability created by statute. Schumacher v. State Farm
Fire & Casualty Co., 467 F. Supp. 2d 1090, 1095 (D. Nev. 2006). See
also NRS 11.190.
o An insurance company is not liable for bad faith if it had a
reasonable basis for denying a claim. Lopez v. American Family
Mutual Ins. Co., 2009 U.S. Dist. LEXIS 59726 (D. Nev. 2009). This
issue generally presents an issue of fact. Id.
o Where an insurers refusal to pay insurance benefits is based on a
reasonable interpretation of the insurance contact, there is no basis
- 147 -
for concluding that the insurer acted in bad faith. Hummel v.

Continental Casualty Ins. Co., 254 F. Supp. 2d 1183, 1191 (D. Nev.
2003).
o Duty to Settle Defense: A bad faith claim for failure to settle

requires the showing that the insurer acted in deliberate refusal to
discharge its contractual duties. Thus if the insurers actions
resulted from an honest mistake, bad judgment, or negligence, then
the insurer is not liable under a bad-faith theory. Allstate Ins. Co. v.
Miller, 125 Nev. Adv. Rep. 28, 212 P.3d 318, 330 (2009).
o There is no duty to defend where there is no potential for coverage.
United National Ins. Co. v. Frontier Ins. Co., 120 Nev. 678, 687, 99 P.3d
1153 (2004). The duty to defend is broader in scope than the duty
to indemnify. Id. Thus, it logically follows that there is no duty to
settle a non-covered claim.
o UNFAIR CLAIMS SETTLEMENT PRACTICES ACT
In addition to any rights or remedies available to the

commissioner, an insurer is liable to its insured for any damages
sustained by the insured as a result of the commission of any act
set forth in subsection 1 as an unfair practice. NRS 686A.310(2).
o COMMON LAW
In addition to compensatory damages, damages for

emotional distress may be awarded. Nevada law also
recognizes that the tort of insurance bad faith goes beyond a
mere economic offense because it deprives the insured of the
bargained for consideration, peace of mind. Merrick v. Paul
Revere Life Ins. Co., 594 F. Supp 2d 1168, 1186 (D. Nev. 2008)
(court awarded Plaintiff damages for emotional distress.)
- 148 -
o NRS 42.005 provides that punitive damages may be awarded "in an

action for the breach of an obligation not arising from contract,
where it is proven by clear and convincing evidence that the
defendant has been guilty of oppression, fraud or malice, express
or implied." See also Guaranty Nat'l Ins. Co. v. Potter, 112 Nev. 199,
208, 912 P.2d 267, 273 (1996).
Oppression has been defined as "a conscious disregard for the
rights of others which constitutes an act of subjecting plaintiffs to
cruel and unjust hardship. Guaranty Nat'l Ins. Co. v. Potter, 112
Nev. 199, 208, 912 P.2d 267, 273 (1996).
Malice is conduct which is intended to injure a person or
despicable conduct which is engaged in with a conscious disregard
of the rights and safety of others. Fries v. State Farm Mutual Auto
Ins. Co., 2010 U.S. Dist. LEXIS 14963 (D. Nev. 2010).
o NRS 42.005 provides for statutory caps on punitive damage awards
in all but certain classes of cases. However, it specifically does not
cap punitive damages in insurance bad faith cases.
NRS 42.005 - Exemplary and punitive damages: In general;
limitations on amount of award; determination in subsequent
proceeding.
1. Except as otherwise provided in NRS 42.007, in an action for the breach
of an obligation not arising from contract, where it is proven by clear and
convincing evidence that the defendant has been guilty of oppression,
fraud or malice, express or implied, the plaintiff, in addition to the
compensatory damages, may recover damages for the sake of example and
by way of punishing the defendant. Except as otherwise provided in this
section or by specific statute, an award of exemplary or punitive damages
made pursuant to this section may not exceed:
(a) Three times the amount of compensatory damages awarded to the
plaintiff if the amount of compensatory damages is $100,000 or more; or
(b) Three hundred thousand dollars if the amount of compensatory
damages awarded to the plaintiff is less than $100,000.
- 149 -
2. The limitations on the amount of an award of exemplary or

punitive damages prescribed in subsection 1 do not apply to an
action brought against:
(a) A manufacturer, distributor or seller of a defective product;
(b) An insurer who acts in bad faith regarding its obligations to
provide insurance coverage;
(c) A person for violating a state or federal law prohibiting
discriminatory housing practices, if the law provides for a remedy of
exemplary or punitive damages in excess of the limitations prescribed in
subsection 1;
(d) A person for damages or an injury caused by the emission, disposal
or spilling of a toxic, radioactive or hazardous material or waste; or
(e) A person for defamation.
3. If punitive damages are claimed pursuant to this section, the trier of fact
shall make a finding of whether such damages will be assessed. If such
damages are to be assessed, a subsequent proceeding must be conducted
before the same trier of fact to determine the amount of such damages to be
assessed. The trier of fact shall make a finding of the amount to be assessed
according to the provisions of this section. The findings required by this
section, if made by a jury, must be made by special verdict along with any
other required findings. The jury must not be instructed, or otherwise
advised, of the limitations on the amount of an award of punitive damages
prescribed in subsection 1.
4. Evidence of the financial condition of the defendant is not admissible for
the purpose of determining the amount of punitive damages to be assessed
until the commencement of the subsequent proceeding to determine the
amount of exemplary or punitive damages to be assessed.
5. For the purposes of an action brought against an insurer who
acts in bad faith regarding its obligations to provide insurance
coverage, the definitions set forth in NRS 42.001 are not applicable
and the corresponding provisions of the common law apply.
- 150 -
o A court will not disturb an award of punitive damages unless "the

record lacks substantial evidence to support the required finding of
'oppression, fraud or malice, express or implied.'" Guaranty Nat'l
Ins. Co. v. Potter, 112 Nev. 199, 208, 912 P.2d 267, 273 (1996).
o Presently there is no Nevada statute or reported case law requiring
the appointment of Cumis counsel.
o The Supreme Court of Nevada has held that a third-party claimant
does not have a private right of action under NRS 686A.310. Gunny
v. Allstate Ins. Co., 108 Nev. 344, 346, 830 P.2d 1335 (1992).
However, the United States District Court for the District of
Nevada has suggested that a person defined as an insured under
a policy, but who is not the actual contracting party, may be able to
sue under NRS 686A.310. Nevada does not exclude noncontracting parties from asserting a private right of action for
violation of the Unfair Claims Act. Instead, only third-party
claimants and parties without a contractual relationship with an
insurer cannot assert a claim under the Unfair Claims Act.
Bergerud v. Progressive Cas. Ins., 453 F. Supp. 2d 1241, 1250 (D. Nev.
2006).
o Nevada has not extended to third parties the right to sue an
insureds liability insurer for failure to settle the third partys claim
against the insured. Tweet v. Webster, 614 F. Supp. 1190, 1195 (D.
Nev. 1985). However, the United States District Court for the
District of Nevada has suggested that a claimant seeking to recover
- 151 -
his own benefits under a policy, and who is defined as an

insured under the policy, may be able to sue for bad faith denial
of those benefits even if he is not the actual contracting party. See
Bergerud v. Progressive Casualty Ins., 453 F. Supp. 2d 1241, 1249-50
(D. Nev. 2006). Furthermore, non-contracting insureds are
permitted to sue for bad faith denial of uninsured / underinsured
motorist benefits. [T]he Nevada Supreme Court's decision in
Pemberton extended the duty of good faith to insureds claiming UM
benefits without differentiating between contracting insureds and
policy-defined insureds, such as third-party beneficiaries.
Nevada's public policy, embodied in the Insurance Code, also does
not differentiate between the two. Instead, it requires insurers to
provide UM benefits to all parties the insurance policy defines as
insured." Id. at 1250, citing Pemberton v. Farmers Ins. Exch., 109
Nev. 789, 858 P.2d 380 (1993).
- 152 -
NEW HAMPSHIRE
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes, an insured
can sue for breach of contract, but not in tort.
o A private party may bring a cause of action against the insurer for a
violation of RSA 417 (Unfair Insurance Trade Practices) after the
Insurance Commissioner had found a practice to have violated the
chapter. See RSA 417:19.
o Unfair Claim Settlement Practices by insurers is regulated by RSA
417:4 (XV).
o RSA 358-A provides for the Regulation of Business Practices for
Consumer Protection. However, insurance practice is exempt from
this act. Bell v. Liberty Mutual Ins. Co., 146 N.H. 190, 194, 776 A.2d
1260 (2001).
o Under New Hampshire law, there is a common law cause of action
sounding in contract. Lawton v. Great Southwest Fire Ins. Co., 392
A.2d 576 (N.H. 1978). There is . . . implied in every contract an
obligation of good faith and fair dealing. Id. at 612.
o There is no recognized tort of bad faith cause of action for an
insurers refusal or delay to settle a first party insurance claim. See
- 153 -
Lawton, 392 A.2d at 581; Jarvis v. Prudential Ins. Co. of America, 122
N.H. 648, 448 A.2d 407 (1982).
o An insured can sue in negligence for failure to settle a third party
claim. See Dumas v. Hartford Accident & Indem. Co., 94 N.H. 484, 56
A.2d 57 (1947); Dumas v. State Farm Mutual Auto. Ins. Co., 111 N.H.
43, 274 A.2d 781 (1971). See also Gelinas v. Metropolitan Prop. &
Liab. Ins. Co., 131 N.H. 154, 551 A.2d 962 (1988). The standard is the
care a reasonable man would exercise in the management of his
own affairs. Due care must be exercised in ascertaining all the facts
of the case both as to liability and damages, in learning the law and
in appraising the danger to the insured of being obliged to pay the
excess portion of a verdict. The determination must not be done in
hindsight, but in a slow motion rerun of [the insurers] actions
leading up to the verdict. 111 N.H. at 48.

o 3 years for claims based on tort and contract. RSA 508:4.
o Evidence regarding the reasonableness of the conduct of the
insured or third party claimant is admissible. See Gelinas v. Metro.
Prop. & Liab. Ins. Co., 551 A.2d 962, 967 (N.H. 1998).
o Professional advice is merely one item to be considered in
determining the due care of the indemnity company. Dumas v.
Hartford Accident & Indem. Co., 56 A.2d 57, 6162 (N.H. 1947).
o Attorney fees are recoverable.
An insured can recover attorneys fees if successful in

obtaining declaratory relief in an insurance coverage
dispute. RSA 491:22.
- 154 -
Attorneys fees are recoverable [w]henever a consumer

shall prevail in an action brought under RSA 417:19 (I).
RSA 417:20 (III).
If an insurer acts in bad faith by advancing unnecessary

litigation, attorneys fees can be awarded. Lawton v. Great
Southwest Fire Ins. Co., 392 A.2d 576 (N.H. 1978) (citing
Harkeem v. Adams, 377 A.2d 617 (N.H. 1977)).
o Actual damages and those that the defendant had reason to

foresee as a probable result of its breach when the contract was
made are recoverable. Lawton, 392 A.2d at 611 (citing Emery v.
Caledonia Sand & Gravel Co., 374 A.2d 929, 932 (N.H. 1977)).
o Damages for mental distress are not recoverable. Jarvis v. Prudential
Ins. Co. of America, 122 N.H. 648, 654, 448 A.2d 407 (1982); Bell v.
Liberty Mut. Ins. Co., 146 N.H. 190, 194, 776 A.2d 1260 (N.H. 2001).
o Not per se. However, an insurer can be assessed an administrative
penalty for each method of competition, act or practice to be in
violation of this chapter pursuant to RSA 417:12. RSA 417:13.
o There are no statutory grounds for a third party action for bad
faith. See Bell v. Liberty Mut. Ins. Co., 146 N.H. 190, 194, 776 A.2d
1260 (N.H. 2001).
o No.
- 155 -
NEW JERSEY
SUMMARY:
o
The two statues governing unfair claim settlement practices are

N.J.S.A. 17:29B-4(9) and N.J.S.A. 17B:30-13.1.
N.J.S.A. 17:29B-4(9) provides:
Unfair claim settlement practices. Committing or performing

with such frequency as to indicate a general business practice
any of the following:
(a) Misrepresenting pertinent facts or insurance policy
provisions relating to coverages at issue;
(b) Failing to acknowledge and act reasonably promptly upon
communications with respect to claims arising under
insurance policies;
(c) Failing to adopt and implement reasonable standards for the
prompt investigation of claims arising under insurance
policies;
(d) Refusing to pay claims without conducting a reasonable
investigation based upon all available information;
(e) Failing to affirm or deny coverage of claims within a
reasonable time after proof of loss statements have been
completed;
- 156 -
(f) Not attempting in good faith to effectuate prompt, fair and

equitable settlements of claims in which liability has become
reasonably clear;
(g) Compelling insureds to institute litigation to recover
amounts due under an insurance policy by offering
substantially less than the amounts ultimately recovered in
actions brought by such insureds;
(h) Attempting to settle a claim for less than the amount to
which a reasonable man would have believed he was entitled by
reference to written or printed advertising material
accompanying or made part of an application;
(i) Attempting to settle claims on the basis of an application
which was altered without notice to, or knowledge or consent of
the insured;
(j) Making claims payments to insureds or beneficiaries not
accompanied by a statement setting forth the coverage under
which the payments are being made;
(k) Making known to insureds or claimants a policy of
appealing from arbitration awards in favor of insureds or
claimants for the purpose of compelling them to accept
settlements or compromises less than the amount awarded in
arbitration;
(l) Delaying the investigation or payment of claims by
requiring an insured, claimant or the physician of either to
submit a preliminary claim report and then requiring the
subsequent submission of formal proof of loss forms, both of
which submissions contain substantially the same information;
(m) Failing to promptly settle claims, where liability has
become reasonably clear, under one portion of the insurance
policy coverage in order to influence settlements under other
portions of the insurance policy coverage;
- 157 -
(n) Failing to promptly provide a reasonable explanation of the

basis in the insurance policy in relation to the facts or
applicable law for denial of a claim or for the offer of a
compromise settlement;
(o) Requiring insureds or claimants to institute or prosecute
complaints regarding motor vehicle violations in the municipal
court as a condition of paying private passenger automobile
insurance claims.
N.J.S.A. 17B:30-13.1 provides:
No person shall engage in unfair claim settlement practices in

this State. Unfair claim settlement practices which shall be
unfair practices as defined in N.J.S. 17B:30-2, shall include the
following practices:
Committing or performing with such frequency as to indicate a
general business practice any of the following:
a. Misrepresenting pertinent facts or insurance policy
b. Failing to acknowledge and act reasonably promptly upon
communications with respect to claims arising under
insurance policies;
c. Failing to adopt and implement reasonable standards for the
prompt investigation of claims arising under insurance
policies;
d. Refusing to pay claims without conducting a reasonable
investigation based upon all available information;
e. Failing to affirm or deny coverage of claims within a
completed;
- 158 -
f. Not attempting in good faith to effectuate prompt, fair and

equitable settlements of claims in which liability has become
reasonably clear;
g. Compelling insureds to institute litigation to recover
amounts due under an insurance policy by offering
actions brought by such insureds;
h. Attempting to settle a claim for less than the amount to
which a reasonable man would have believed he was entitled by
reference to written or printed advertising material
accompanying or made part of an application;
i. Attempting to settle claims on the basis of an application
which was altered without notice to, or knowledge or consent of
the insured;
j. Making claims payments to insureds or beneficiaries not
accompanied by statement setting forth the coverage under
which the payments are being made;
k. Making known to insureds or claimants a policy of
settlements or compromises less than the amount awarded in
arbitration;
l. Delaying the investigation or payment of claims by requiring
an insured, claimant or the physician of either to submit a
preliminary claim report and then requiring the subsequent
submission of formal proof of loss forms, both of which
submissions contain substantially the same information;
m. Failing to promptly settle claims, where liability has become
reasonably clear, under one portion of the insurance policy
coverage in order to influence settlements under other portions
of the insurance policy coverage;
- 159 -
n. Failing to promptly provide a reasonable explanation of the

basis in the insurance policy in relation to the facts or
applicable law for denial of a claim or for the offer of a
compromise settlement.
o New Jersey recognizes a cause of action for first-party bad faith,
which sounds in contract. Pickett v. Lloyd's, 621 A.2d 445, 450 (N.J.
1993).
o Standard: Fairly debatable standard -- To establish a bad-faith
claim, the insured "must show the absence of a reasonable basis for
denying benefits of the policy and the [insurer's] knowledge or
reckless disregard of the lack of a reasonable basis for denying the
claim." Pickett, 621 A.2d at 453.
o Major cases: Pickett v. Lloyd's, 621 A.2d 445 (N.J. 1993). See also
Ward v. Merrimack Mut. Fire Ins. Co., 753 A.2d 1214 (N.J. Super. Ct.
App. Div. 2000).

o 6 years. See N.J.S.A. 2A.14-1.
o Court "must rule, as a matter of law, as to an insured's bad faith
claim, if it finds genuine issues of material fact precluding
summary judgment as to the underlying claim." Tarsio v. Provident
Ins. Co., 108 F. Supp. 2d 397, 401 (D.N.J. 2000). However, if the
court finds that the insured would be entitled to summary
judgment, the bad faith claim "does not necessarily prevail, . . .
[and] the court must engage in further analysis." Tarsio, 108 F.
Supp. 2d at 401, n.5.
- 160 -
o Breach of contract, amounts policy holder paid to resolve the claim

in excess of policy. Pickett v. Lloyds, 621 A.2d 445.
o N.J. Court Rule 4:42-9 --Allows for the award of counsel fees.
o Absent egregious circumstances, no right to recover for emotional
distress or punitive damages exists for an insurer's allegedly
wrongful refusal to pay a first-party claim. Pickett v. Lloyds, 621
A.2d 445.
o Third parties cannot sue for bad faith.
o Third parties cannot sue for bad faith.
- 161 -
NEW MEXICO
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes. State Farm
Gen. Ins. Co. v. Clifton, 527 P.2d 798 (NM 1974); Sloan v. State Farm Mut.
Auto. Ins. Co., 85 P.3d 230 (NM 2004).
Can third parties sue for bad faith (i.e., third party bad faith)? Yes, in
automobile and workers compensation cases. Hovet v. Lujan, 66 P.3d 980,
cert. granted 66 P.3d 962 (NM App. 2003), affd sub nom Hovet v. Allstate
Ins. Co., 89 P.3d 69 (NM 2004) (Hovet).
o Yes. NMSA 59A-16-20, et seq. See, also, Hovet, supra. New
Mexicos unfair claims practices act was modeled after the NAIC
Model Act, but includes a section granting a private right of action.
Any person covered by Chapter 59A, Article 16 NMSA 1978 who has
suffered damages as a result of a violation of that article by an insurer or
agent is granted a right to bring an action in district court to recover
actual damages. Costs shall be allowed to the prevailing party unless the
court otherwise directs. The court may award attorneys' fees to the
prevailing party if:
A. the party complaining of the violation of that article has brought an
action that he knew to be groundless; or
B. the party charged with the violation of that article has willfully
engaged in the violation.
The relief provided in this section is in addition to remedies otherwise
available against the same conduct under the common law or other
statutes of this state; provided, however, that the Workers'
Compensation Act and the New Mexico Occupational Disease
- 162 -
Disablement Law provide exclusive remedies.

Section 59A-16-30 of the Trade Practices and Fraud Article (Article
16) of the Insurance Code.
o Yes. State Farm Gen. Ins. Co. v. Clifton, supra. Bad faith means any
frivolous or unfounded failure to pay a claim covered by the policy.
Frivolous means arbitrary or baseless. Unfounded means a reckless
disregard, in which the insurance company utterly fails to exercise
care for the interests of the insured in denying or delaying payment
of the claim.
o In failure to pay cases, a showing that the insurer acted
unreasonably in denying or delaying a claim can entitle the plaintiff
to compensatory damages. Sloan, 135 N.H. at 113.
o While New Mexico recognizes a cause of action for bad faith failure
to settle, it does not recognize the claim of negligent failure to
settle. Sloan v. State Farm Mut. Auto Ins. Co., 135 N.M. 106, 113-, 85
P.2d 230, 237- (2004); Ambassador Ins. Co. v. St. Paul Fire & Marine
Ins. Co., 102 N.M. 28, 690 P.2d 1022 (1984).
Bad faith conduct typically involves a culpable mental state.

Sloan, 135 N.M. at 109-10.
To be entitled to recover for bad-faith failure to settle, a

plaintiff must show that the insurer's refusal to settle was
based on a dishonest judgment. By dishonest judgment,
we mean that an insurer has failed to honestly and fairly
balance its own interests and the interests of the insured. An
insurer cannot be partial to its own interests, but rather must
give the interests of its insured at least the same
consideration or greater. Sloan, 135 N.M. at 113.
- 163 -
In failure to settle cases, evidence of negligence can be used

to show bad faith, but does not give rise to its own cause of
action. Sloan, 135 N.M. at 113.

o 6 years for a written contract. NMSA 37-1-3.
o 4 years for an action based on the unfair claims practices act.
NMSA 37-1-4. Martinez v. Cornejo, 146 N.M. 223, 208 P.3d 443, 452
(2008).
o An insurer has not committed bad faith where it has made a full,
diligent and complete investigation and honestly balanced the
interests of the insured with its own, giving equal weight to the
interests of the insured. Ambassador Ins. Co. v. St. Paul Fire & Marine
Ins. Co., 690 P.2d 1022 (NM 1984).
o General and special damages and attorneys fees. If there is a
violation of the Unfair Claims Practices Act damages may be
trebled. NMSA 57-12-10(B). The Superintendent of Insurance may
impose penalties under NMSA 59A-1-18.
o Yes. In claims for benefits due to the insured under the policy, the
insured must prove the insurance company failed to pay for
reasons that were frivolous and unfounded. See, Sloan v. State Farm
Mut. Auto. Ins. Co., supra.; State Farm Gen. Ins. Co. v. Clifton, supra.
In claims for failure to settle a liability claim pending against the
insured, the insured must prove that the insurance companys
failure to settle was based upon a dishonest and unfair balancing of
interests. See, Sloan v. State Farm Mut. Auto. Ins. Co., supra.
- 164 -
o A punitive damages instruction will ordinarily be given whenever

the plaintiff is entitled to an instruction on insurance bad faith.
Sloan, 135 N.M. at 112.
o The New Mexico Supreme Court has held that when a conflict of
interest between the insurer and insured arises, it can be handled
by insisting the insured hire independent counsel, by the insurer
hiring two counsel, one to represent it and one to represent the
insured, by a declaratory relief action or by a reservation of rights
agreement. American Emp. Ins. Co. v. Crawford, 533 P.2d 1203 (N.M.
1975).
o Yes. Hovet, supra. Section 59A-16-20 of the Trade Practices and
Fraud Article (Article 16) of the Insurance Code prohibits insurance
companies from engaging in certain unfair and deceptive
practices, which include not attempting in good faith to
effectuate prompt, fair and equitable settlements of an insured's
claims in which liability has become reasonably clear. Hovet,
supra, 89 P.3d at 71. The private right of action created in Section
59A-16-30 of the Trade Practices and Fraud Article (Article 16) of
the Insurance Code, quoted above, applies to third party claimants.
Hovet, supra. However, this case was limited to automobile liability
insurance.
Note: The claim may only be filed after and conclusion of

the claim against the insured and after there has been a
judicial determination of fault in favor of the third party.
Hovet, supra, 89 P.3d at 76.
- 165 -
o Jolley v. Associated Electric & Gas Ins. Services, Ltd, --- P.3d ---, 2010
WL 281627 (NM 2010), refused to extend the holding of Hovet to
other liability insurance.
o Russell v. Protective Ins. Co, 107 N.M. 9, 13-14, 751 P.2d 693, 697-98
(1988), allowed an injured worker to sue an insurer for bad faith
refusal to pay workers compensation benefits because the worker
was an intended beneficiary of the contract.
o The claim is created by the language of the Unfair Claims Practices
Act stating that any person has a private right of action for breach
of the statute. NMSA 59A-16-30. This is not an action at common
law. Hovet, supra, 89 P.3d at 77.

o 4 years for an action based on the unfair claims practices act.
NMSA 37-1-4. Martinez v. Cornejo, 146 N.M. 223, 208 P.3d 443, 452
(2008).
o We also emphasize that the Insurance Code does not impose a
duty to settle in all instances, nor does it require insurers to settle
cases they reasonably believe to be without merit or overvalued. A
violation occurs for not attempting in good faith to effectuate
prompt, fair and equitable settlements of an insured's claims in
which liability has become reasonably clear. Section 59A-16-20(E).
The insurer's duty is founded upon basic principles of fairness.
Any insurer that objectively exercises good faith and fairly attempts
to settle its cases on a reasonable basis and in a timely manner need
not fear liability under the Code. Hovet, supra, 89 P.3d at 78.
- 166 -
o Actual damages and possibly attorneys fees.

Any person covered by Chapter 59A, Article 16 NMSA 1978 who has
suffered damages as a result of a violation of that article by an insurer or
agent is granted a right to bring an action in district court to recover
actual damages. Costs shall be allowed to the prevailing party unless the
court otherwise directs. The court may award attorneys' fees to the
prevailing party if:
A. the party complaining of the violation of that article has brought an
action that he knew to be groundless; or
B. the party charged with the violation of that article has willfully
engaged in the violation.
The relief provided in this section is in addition to remedies otherwise
available against the same conduct under the common law or other
statutes of this state; provided, however, that the Workers'
Compensation Act and the New Mexico Occupational Disease
Disablement Law provide exclusive remedies.
Section 59A-16-30 of the Trade Practices and Fraud Article (Article
16) of the Insurance Code.
Unsettled. Hovet, supra, 89 P.3d at 77-78.
- 167 -
NEW YORK:
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Yes
o New York does not recognize a private cause of action in tort for first
party or third party bad faith. However, New York does recognize a
contract action for first party and third party bad faith.
o No private cause of action exists through statute
o Unfair Claims Settlement Practices are regulated by N.Y. Ins. Law
2601.
o Unfair or deceptive consumer practices are regulated by General
Business Law 349.
o Bi-Economy Market, Inc. v. Harleysville Ins., 856 N.Y.S.2d 505 (N.Y.
2008)
Under New York law, there exists a contract duty of good

faith and fair dealing, implicit in insurance contracts, which
requires a reasonable insurer to investigate a claim in good
faith and pay covered claims.
o Wilner v. Allstate Ins. Co., 893 N.Y.S.2d 208 (2d Dept. 2010).
- 168 -
At issue in Wilner, supra, is whether an allegation that the

policy is a standard form policy is sufficient to transform the
claim into a GBL 349 claim in satisfaction of the requirement
that the conduct be directed at the public at large. Id. The
court held that the plaintiffs claim for punitive damages
should not be dismissed. Id. at 218.

o 6 years for breach of contract claims.
o An insurer can rely on advice of counsel. Courts have held that to
impose punitive damages in this instance would be a harsh result.
See Gordon v. Nationwide Ins. Co., 285 N.E. 2d 849 (N.Y. 1972).
o An affirmative defense can be raised to punitive damages based on
the limits of the New York State Constitution and the United States
Constitution. See generally State Farm Mut. Auto. Ins. Co. v. Campbell,
538 U.S. 408 (2003); BMW of North America, Inc. v. Gore, 517 U.S. 559
(1996).
o In addition to contract damages, New Yorks highest court has held
that consequential damages are available where such damages
were foreseeable. Bi-Economy Market, 856 N.Y.S.2d at 508.
See also Globecon Group, LLC v. Hartford Fire Ins. Co., 2003 WL
22144316 (S.D.N.Y. Sept. 17, 2003) (citing Kenford Co. v.
County of Erie, 537 N.E.2d 176 (N.Y. 1989); Harris v. Provident
Life & Accident Ins. Co., 310 F.3d 73, 80 (2d Cir. 2002)):
Consequential damages are unavailable unless the plaintiff
shows specific injury was considered at the time of
contracting.
o Violations of General Business Law 349, supra, are limited to

damages in an amount not to exceed three times the actual
- 169 -
damages up to $1,000. See Gaidon v. Guardian Life Ins. Co. of America,

725 N.E.2d 598 (N.Y. 1999).
o Punitive damages are not allowed for mere breach of an insurance
contract. Plaintiffs may seek punitive damages if they can
demonstrate that they are victims of a tort independent of the
insurance contract.
o Punitive damages are an extraordinary remedy and are only
available when:
there is an independent tort,
there is egregious conduct,
the egregious conduct was directed at the plaintiff, and
the conduct was part of a pattern that was directed at the

public generally. Rocanova v. Equitable Life Assur. Soc., 634
N.E.2d 940 (N.Y. 1994).
o Punitive damages are available only in those limited circumstances

where it is necessary to deter the defendant and others like it from
engaging in conduct that may be characterized as gross and
morally reprehensible and of such wanton dishonesty as to imply
a criminal indifference to civil obligations. NY University v.
Continental Ins. Co., 87 N.Y.2d 308 (N.Y. 1995).
o Punitive damages may also be allowed if the insurer engages in
fraud. If an insured files a grievance under 2601, and that
grievance has merit, the insured may be able to use the results of
the grievance in pressing a claim for punitive damages. Belco
Petroleum Corp v. AIG Oil Rig, Inc., 164 A.D.2d 583 (N.Y.A.D. 1
Dept., 1991).
- 170 -
o Punitive damages may be available against an insurer if there is a

showing of morally reprehensible conduct directed at the general
public. Id. (citing Walker v. Sheldon, 10 N.Y.2d 401 (N.Y. 1961)).
o In New York the insured is entitled to defense counsel of its
choosing, paid for by the insurer, in cases where a covered claim is
alleged along with an uncovered punitive damage claim, and in
some cases in which covered and uncovered claims are being
defended. Public Service Mutual Ins. Co. v. Goldfarb, 53 N.Y.2d 392,
401 (1981).
That is not to say that a conflict of interest requiring

retention of separate counsel will arise in every case where
multiple claims are made. Independent counsel is only
necessary in cases where the defense attorney's duty to the
insured would require that he defeat liability on any ground
and his duty to the insurer would require that he defeat
liability only upon grounds which would render the insurer
liable. When such a conflict is apparent, the insured must be
free to choose his own counsel whose reasonable fee is to be
paid by the insurer. On the other hand, where multiple
claims present no conflict--for example, where the insurance
contract provides liability coverage only for personal injuries
and the claim against the insured seeks recovery for
property damage as well as for personal injuries--no threat
of divided loyalty is present and there is no need for the
retention of separate counsel. This is so because in such a
situation the question of insurance coverage is not
intertwined with the question of the insured's liability. Id.
at 401 fn.
- 171 -
o No.
o To be liable for bad faith in a third party matter, the insurers
conduct must constitute a gross disregard of the insureds
interests. A gross disregard is a deliberate or reckless failure to
place the insureds interests on equal footing with the insurers
interests when considering the settlement offer. A bad faith
plaintiff must establish that the insurer engaged in a pattern of
behavior evincing a conscious or knowing indifference to the
possibility that an insured would be held personally accountable
for a large judgment if a settlement offer within the policy limits
were not accepted. Pavia v. State farm Mut. Auto. Ins. Co., 82 N.Y.2d
445 (N.Y. 1993).
o Bad faith can be established where liability is clear, and where the
potential recovery far exceeds the insurance coverage. Id.
o A number of factors will be considered in determining whether an
insurer has acted in bad faith in refusing to settle a claim on behalf
of its insured:
Whether the insurer informed the insured of the amount of

the amount opposing party was prepared to settle.
The plaintiffs likelihood of success on the liability issue in

the underlying action.
The potential magnitude of damages.
The financial burden each party may be exposed to as a

result of refusing to settle.
The insurers refusal to properly investigate the claim and

potential defenses.
- 172 -
The information available to the insurer at the time the

demand for settlement was made. Smith v. General Acc. Ins.
Co., 91 N.Y.2d 648 (N.Y. 1998).
o When a third party brings an action against an insurer for failure to

settle a case, damages in excess of policy limits will be allowed if
the insurers actions show a conscious or knowing indifference to
the probability of an excess verdict. Pinto v. Allstate Ins. Co., 221
F.3d 394, 400 (2d Cir. 2000) (citing Pavia, 626 N.E.2d 24).

o 6 years: CPLR 213; accrues at the entry of the judgment in the
underlying action. Roldan v. Allstate Ins. Co., 149 A.D.2d 20, 544
N.Y.S.2d 359 (2d Dept. 1989).
o The measure of damages for a solvent insured is the amount by
which the judgment in the underlying tort action exceeds the
insureds policy coverage. DiBlasi v. Aetna Life & Cas. Ins. Co., 147
A.D.2d 93. This measure of damages may not apply to an insolvent
insured.
- 173 -
NORTH CAROLINA
SUMMARY:
o
N.C.G.S. 58-63-1: Unfair methods of competition or unfair and

deceptive acts or practices prohibited.
58-63-15(11): defines unfair methods of competition and

unfair or deceptive acts or practices with respect to
insurance.
In order for an insured to prevail on a claim for unfair or

deceptive trade practices, the insured must demonstrate (1)
an unfair or deceptive act or practice, or unfair method of
competition, (2) which is in or affects commerce, (3) which
proximately causes actual injury to the insured or his
business, and (4) which the insurer engages in with such
frequency as to indicate a general practice. Cash v. State Farm
Mut. Auto. Ins. Co., 137 N.C.App. 192, 528 S.E.2d 372, review
allowed, 352 N.C. 147, 544 S.E.2d 223, affirmed 353 N.C. 257,
538 S.E.2d 569 (2000).
o N.C.G.S. 75-1.1: Under North Carolina law, remedy for a violation

of statute proscribing unfair and deceptive practices by insurer is
the filing of a claim under Unfair and Deceptive Trade Practices
Act (UDTPA), but there is no requirement that a party bringing a
claim for unfair or deceptive trade practices against insurance
company must allege a violation of insurance statute to bring a
claim pursuant to UDTPA. Cincinnati Ins. Co. v. Centech Bldg. Corp.,
286 F.Supp.2d 669 (M.D.N.C. 2003); Country Club of Johnston County,
- 174 -
Inc. v. United States Fid. And Guar. Co., 150 N.C.App. 231, 563 S.E.2d
269 (2002).
Advocating a position that is ultimately determined to be

incorrect does not necessarily demonstrate a lack of good
faith in attempting to settle an insurance claim under North
Carolina law. Central Carolina Bank and Trust Co. v. Security
Life of Denver Ins. Co., 247 F.Supp.2d 791 (M.D.N.C. 2003);
Cockman v. White, 76 N.C.App. 387, 333 S.E.2d 54 (1985).
o Plaintiff may file an action in both TORT and CONTRACT. NC
generally follows the California case of Gruenberg v. Aetna Ins. Co., 9
Cal. 3d 566 (1973).
Dailey v. Integon Gen. Ins. Corp., 75 N.C.App. 387, 331 S.E.2d

148 (1985) (A bad faith breach of the insurance contract is
indicated by evidence that tends to show that the insurers
refusal to pay or settle the insureds claim was not based on
honest disagreement or innocent mistake.)

o Four-year statute of limitations for unfair and deceptive trade
practices commences when the violations occur. Neugent v. Beroth
Oil Co., 149 N.C.App. 38, 560 S.E.2d 829 (2002).
o Three-year statute of limitations for breach of contract. N.C.G.S.
1-52
Claim against insurer for unfair or deceptive trade practices

could proceed, even though three-year statute of limitations
barred claims for breach of contract, breach of fiduciary
duty, and bad faith had run; the claim for unfair or deceptive
practices was separate and distinct and governed by a fouryear statute of limitations. Page v. Lexington Ins. Co., 177
N.C.App. 246, 628 S.E.2d 427 (2006).
- 175 -
o Genuine dispute of fact defense is available since NC follows
Gruenberg. See Cockman v. White, 76 N.C.App. 387, 333 S.E.2d 54
(1985).
o Damages for both TORT & CONTRACT may be awarded.
o Punitive Damages ARE available.
o Punitive damages are capped at three times the amount of
compensatory damages or $250,000, whichever is greater. N.C.G.S.
1D-25.
o In order to recover punitive damages for tort of insurance
company's bad-faith refusal to settle, plaintiff must prove refusal to
pay after recognition of valid claim, bad faith, and aggravating or
outrageous conduct. Lovell v. Nationwide Mut. Ins. Co., 108
N.C.App. 416, 424 S.E.2d 181 (1993).
o Notwithstanding general rule that punitive damages are not
allowed for breach of contract, if there is also an identifiable tort,
even if tort constitutes or accompanies breach of contract, that tort
may give rise to claim for punitive damages. Von Hagel v. Blue
Cross and Blue Shield of North Carolina, 370 S.E.2d 695, 91 N.C.App.
58 (1988).
o Payment of policy limits within time frame of policy does not
preclude action for punitive damages for tortious conduct, if badfaith delay and aggravating conduct is present. Robinson v. North
Carolina Farm Bureau Ins. Co., 356 S.E.2d 392, 86 N.C.App. 44 (1987).

- 176 -
o No. Wislon v. Wilson, 121 N.C.App. 662, 665, 468 S.E.2d 495, 497
(1996).
o However, once a claimant obtains a judgment, it might be able to
bring a claim under UCPA based on post-judgment conduct.
Murray v. Nationwide Mut. Ins. Co., 123 N.C.App. 1, 472 S.E.2d 358
(1996).
o No.
o However, once a claimant obtains a judgment, it might be able to
bring a claim for tortuous breach of contract based on postjudgment conduct. Murray v. Nationwide Mut. Ins. Co., 123
N.C.App. 1, 17-20, 472 S.E.2d 358, 367-69 (1996).
- 177 -
NORTH DAKOTA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? No. Dvorak
v. American Fam. Mut. Ins. Co., 508 N.W.2d 329 (ND 1993); Volk v. Wisconsin
Mtg. Assur. Co., 474 N.W.2d 40 (N. D. 1991).
o The law in this area is unsettled. North Dakota has adopted a
statute governing unfair methods of competition and unfair or
deceptive acts or practices. ND Cent. Code 26.1-04-03. However,
North Dakota courts have not addressed the issue of whether this
statute creates a cause of action. It would appear that the statute
may be used as evidence of a standard of conduct. A reasonable
decision to pursue a matter through litigation, rather than settle, is
not bad faith. Corwin Chrysler-Plymouth v. Westchester Fire Ins. Co.,
279 N.W.2d 638 (ND 1979).
o Yes. See, e.g., Smith v. American Fam. Mut. Ins. Co., 294 N.W.2d 751
(ND 1980); Corwin Chrysler-Plymouth v. Westchester Fire Ins. Co., 279
N.W.2d 638 (ND 1979) following Gruenberg v. Aetna Ins. Co., 9 Cal.
3d 566 (1973).

o Six (6) years, as for torts generally. ND Cent. Code 28-01-16(5);
Bender v. Time Ins. Co., 286 N.W.2d 489 (ND 1979).
- 178 -
o The law on defenses potentially unique to claims of bad faith is
unsettled. No North Dakota cases appear to have addressed such
topics. However, not every unsuccessful decision of an insurer to
litigate a claim is bad faith. Corwin Chrysler-Plymouth v. Westchester
Fire Ins. Co., 279 N.W.2d 638. 645 (ND 1979).
o Damages for breach of contract, pecuniary loss. Vallejo v. Jamestown
College, 244 N.W.2d 753 (ND 1976). Damages proximately caused
by the bad faith. Corwin Chrysler-Plymouth v. Westchester Fire Ins.
Co., 279 N.W.2d 638. 643 (ND 1979). Otherwise, the matter is
unsettled.
o Yes, where malice, wantonness or oppression are proven. Vallejo v.
Jamestown College, 244 N.W.2d 753 (ND 1976); Corwin ChryslerPlymouth v. Westchester Fire Ins. Co., 279 N.W.2d 638, 645 (ND 1979).
o No such cause of action has been recognized.
o No such cause of action has been recognized.
- 179 -
OHIO
SUMMARY:
o No. Ohio Admin. Code 3901-1-07, Unfair Trade Practices, lays out
the 16 possible ways an insurance company can engage in unfair
insurance practices. However, ORC 3901.20, 3901.21 and OAC
3901-1-07, which set forth prohibited unfair or deceptive trade
practices in the insurance industry, do not create an implied private
cause of action in favor of the insureds. Strack v. Westfield
Companies (Ohio App. 9 Dist., 11-26-1986) 33 Ohio App. 3d 336, 515
N.E. 2d 1005; Fletcher v. Nationwide Mut. Ins. Co. (Ohio App. 2d
Dist., June 13, 2003), 2003 Ohio 3038.
o Yes. Zoppo v. Homestead Ins. Co. (1994), 71 Ohio St. 3d 552, is the
lead Ohio case.
Standard used to decide whether an insurer has breached its

duty to its insured to act in good faith: An insurer fails to
exercise good faith in the processing of a claim where its
refusal to pay the claim is not predicated upon
circumstances that furnish reasonable justification therefore.
This decision reaffirmed the standard first set forth in Hart v.

Republic Mut. Ins. Co. (1949), 152 Ohio St. 185, and reaffirmed
- 180 -
in Hoskins v. Aetna Life Ins. Co. (1983), 6 Ohio St. 3d 272 and
Staff Builders, Inc. v. Armstrong (1988), 37 Ohio St. 3d 298.
o Netzley v. Nationwide Mut. Ins. Co., 34 Ohio App. 2d 65 (2d Dist.
Montgomery County 1971): Succinctly describes bad faith law in
Ohio:
Where there has been a negligence action brought against

insured and a petition prays for an amount which exceeds
limits of policy, insurer must exercise good faith toward
insured in negotiating a settlement.
In determining whether insurer has exercised good faith

toward insured, factors to be considered that are basic to a
proper defense of any negligence action include appropriate
conferences between trial counsel and client, that there is
appropriate investigation of circumstances of incident out of
which negligence claim arose, that advisory opinion as to
applicable law must be made by legal counsel involved, and
that there should be formulated by insurer and its counsel a
general determination as to degree of liability, if any, of
insured, and such information should be conveyed to
insured.
In a negligence action where defense of a claim has been

subrogated pursuant to an insurance contract, facts which
are indicative of bad faith on the part of an insurer toward
its insured in its negotiations with a claimant concerning a
settlement of the controversy set forth are: the insurer
recognizes the advisability of settlement, but attempts to get
the insured to contribute thereto; the insurer refuses to
discuss the acceptability of a contribution on the part of the
insured; the insurer fails to properly investigate the claim so
as to be able to intelligently assess all of the probabilities of
the case; the insurer rejects the advice of its attorneys and/or
agents urging a settlement; the insured receives a
compromise offer within or near the policy limit, but fails to
act in any fashion upon it; after receiving a reasonable
compromise offer of settlement, the insurer offers an
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unreasonably low settlement sum at the time of trial; and the

insurer fails to inform the insured of any compromise offer.
Insurer, when defending action against insured, was not

bound to act in a fiduciary relation to insured.

o 4 year statute of limitations. See, United Dept. Stores Co. v.
Continental. Cas. (Ohio App. 1st Dist., 1987), 41 Ohio App. 3d 72.
o The reasonable justification standard is used in Ohio; insurer
must have a reasonable justification for its refusal to pay the claim
of its insured. Zoppo v. Homestead Ins. Co. (1994), 71 Ohio St. 3d 552.
o Legitimate Question of Liability on Claim: Evidence indicates that
the policy has lapsed: Tokles & Son, Inc. v. Midwestern Indem. Co., 65
Ohio St. 3d 621, 605 N.E. 2d 936 (1992).
o Compensatory, punitive and possible attorney fees if punitive
damages are awarded. Zoppo v. Homestead Ins. Co. (1994), 71 Ohio
St. 3d 552.
o Yes. Zoppo v. Homestead Ins. Co. (1994), 71 Ohio St. 3d 552.
o Punitive damages may be recovered against an insurer who
breaches its duty of good faith to pay a claim upon proof of actual
malice, fraud or insult on part of the insurer. Actual malice is
defined as (1) that state of mind under which a persons conduct is
characterized by hatred, ill will, or a spirit of revenge, or (2) a
conscious disregard for the rights and safety of other persons that
has a great probability of causing substantial harm.
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o Attorney fees may be awarded as an element of compensatory

damages where the jury finds that punitive damages are
warranted.
o Ohio Courts have repeatedly held that a third-party
claimant cannot assert bad-faith claims against an
insurer. Gilette v. Estate of Gilette (2005), 163 Ohio
App. 3d 426.
o No, see above.
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OKLAHOMA
SUMMARY:
(Caveat: Class II insured can sue regarding automobile coverage.)
o No. The Unfair Claims Settlement Practices Act, 36 Okl.St.Ann.
1221-1228, does not create a private cause of action. Walker v.
Chouteau Lime Co., Inc., 849 P.2d 1085 (1993).
o Yes. In Christian v. American Home Assur. Co., 577 P.2d 899, 1977
Okla. 141 (1977), the Supreme Court of Oklahoma held an insurer
has an implied duty to deal fairly and act in good faith with its
insured.
o Oklahoma law provides for tort claims against insurers when there
is a clear showing that the insurer acted unreasonably, and in bad
faith. VBF, Inc. v. Chubb Group of Ins. Companies, 263 F.3d 1226 (10th
Cir. Okla.,2001).
o The level of culpability required for bad faith is more than simple
negligence, but less than the reckless conduct necessary to sanction
a punitive damage award. Badillo v. Mid Century Ins. Co., 121 P.3d
1080, 1093 (Okla.2005).
- 184 -
o Two years. 12 Okl.St.Ann. 95.
o In Christian v. American Home Assur. Co., 577 P.2d 899, 1977 Okla.
141 (1977), the court recognized that an insurer would not be
deemed in bad faith simply because it disputed its insureds claim
even to the point of litigation, but rather would be subject to such
liability only upon a clear showing that the insurer unreasonably
and in bad faith withheld payment of its insureds claim.
o A bad faith action against an insurer will not lie where there is a
legitimate dispute. Sims v. Travelers Ins. Co., 16 P.3d 468, (Okla. Civ.
App. Div.1 2000).
o Advice of counsel: In Barnes v. Oklahoma Farm Bureau Mut. Ins. Co.,
11 P.3d 162 (2000), the Court did not hold that advice of counsel
was, or was not, a defense in all cases, but ruled that here, where
advice conflicted directly with established law, insurers conduct
was unreasonable.
o All provable consequential damages may be recovered. Christian v.
American Home Assur. Co., 577 P.2d 899, 1977 Okla. 141 (1977). If the
insurer has breached its duty to defend, it, like any other party to a contract
who has failed to perform, becomes liable for all foreseeable damages that
flow from the breach, including attorney fees. First Bank of Turley v. Fid
& Deposit Ins. Co. of Md., 928 P.2d 298 (Okla. 1996).
o Yes. 23 Okl.St.Ann. 9.1 provides a three tier system for punitive
damages. A separate proceeding is conducted by the jury which
must decide whether to award punitive damages, and their
amount. The below discussion is limited to the effect on insurance
litigation.
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Category I requires a finding by the jury of clear and convincing

evidence that an insurer recklessly disregarded its duty to deal
fairly and act in good faith with its insured. Punitive damages are
limited to the greater of $100,000, or the actual damages awarded.
The statute does not define "reckless disregard," but the Oklahoma
Uniform Jury Instructions provide: The conduct of [Defendant]
was in wanton or reckless disregard of another's rights if
[Defendant] was either aware, or did not care, that there was a
substantial and unnecessary risk that [his/her/its] conduct would
cause serious injury to others. In order for the conduct to be in
wanton or reckless disregard of another's rights, it must have been
unreasonable under the circumstances, and also there must have
been a high probability that the conduct would cause serious harm
to another person.
Category II requires a finding by the jury of clear and convincing
evidence that an insurer intentionally and with malice breached its
duty to deal fairly and act in good faith with its insured. The
statute does not define "malice," but the Oklahoma Uniform Jury
Instructions provide: "Malice involves either hatred, spite, or illwill, or else the doing of a wrongful act intentionally without just
cause or excuse." Punitive damages are limited to the greater of
$500,000, twice the amount of actual damages, or the increased
financial benefit the insurer derived as a direct result of the
conduct. The last measure concerning the financial benefit to the
defendant is subject to reduction by the amount that the defendant
has already paid in punitive damages in Oklahoma state court
actions to other defendants on account of the same conduct.
Category III requires a finding by the jury by clear and convincing
evidence an insurer intentionally and with malice breached its duty
to deal fairly and act in good faith with its insured. In addition, the
judge must find there is evidence beyond a reasonable doubt that
the defendant or insurer acted intentionally and with malice and
engaged in conduct life-threatening to humans. If the appropriate
findings are made by both the judge and the jury, the judge may lift
the cap on punitive damages. (This would, however, be subject to
due process limitations as set forth by the United States Supreme
Court.)
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Once the appropriate Category has been selected, the jury must
then determine the amount of punitive damages. The statute lists a
number of factors to govern the award of punitive damages. These
are:
1. The seriousness of the hazard to the public arising from the
defendant's misconduct;
2. The profitability of the misconduct to the defendant;
3. The duration of the misconduct and any concealment of it;
4. The degree of the defendant's awareness of the hazard and of its
excessiveness;
5. The attitude and conduct of the defendant upon discovery of the
misconduct or hazard;
6. In the case of a defendant which is a corporation or other entity,
the number and level of employees involved in causing or
concealing the misconduct; and
7. The financial condition of the defendant.
o Under some circumstances independent counsel is required. In
Nisson v. American Home Assur. Co., 917 P.2d 488 (Okla. App. 1996),
the Court required the insurer to pay defense costs for the
independent representation of the insured where the insurer had a
conflict with the insureds defense strategy, not merely where the
issue was the extent of coverage.
Independent counsel is only necessary in cases where the

defense attorneys duty to the insured would require that he
defeat liability on any ground and his duty to the insurer
would require that he defeat liability only upon grounds
that would render the insurer liable. Id. at 490.
- 187 -
o No.
o Generally, there is no third-party bad faith. A true third party lacks
standing to sue for bad faith. Allstate Ins. Co. v. Amick, 680 P.2d 362
(Okla. 1984).
o In Townsend v. State Farm Mutual Automobile Insurance Company,
860 P.2d 236 (Okla. 1993), the Oklahoma Supreme Court held that
an insurer had a duty to act in good faith and deal fairly with its
insureds' class 2 insured passenger covered by the named insured's
uninsured motorist policy. The case did not extend privity to
someone who was not connected to the insured either by contract
or statute.
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OREGON
SUMMARY:
o No. [T]he violation of ORS 746.230(1)(f), which requires insurers
to settle claims promptly and in good faith where their liability is
reasonably clear, does not give rise to a tort action. Employers' Fire
Ins. Co. v. Love It Ice Cream Co., 64 Or. App. 784, 790, 670 P.2d 160
(1983).
o Property and other non-liability policies: No.
Employers' Fire Ins. Co. v. Love It Ice Cream Co., 64 Or. App.
784, 791, 670 P.2d 160 (1983).
[A]n insurer's bad faith refusal to pay policy benefits

to its insured sounds in contract and is not an
actionable tort in Oregon.
o Liability insurance policies: Yes.
Georgetown Realty v. Home Ins. Co., 313 Or. 97, 831 P.2d 7
(1992).
A negligence claim arises between contracting parties

only when a standard of care exists independent of
the contract. When a liability insurer agrees to defend
the insured, [t]he insured relinquishes control over
the defense of the claim asserted. Its potential
- 189 -
monetary liability is in the hands of the insurer. This

relationship carries an independent standard of care,
and the insured can bring a claim in negligence for
failure to meet that standard of care. Id. at 110.
Goddard v. Farmers Ins. Co., 202 Ore. App. 79, 120 P.3d 1260
(2005).
Under Oregon law, an insurer owes a duty of care to

its insured that includes a duty to make reasonable
efforts to settle claims in order to avoid exposing the
insured to liability in excess of policy limits. Id. at
85.
Warren v. Farmers Ins. Co. of Oregon, 115 Or. App. 319, 838
P.2d 620 (1992).
If the insurer undertakes to defend the insured, it has

a duty to settle within the policy limits if it is
reasonable to do so. The violation of this duty gives
rise to a tort action. Id.
If a liability insurer does not undertake to defend its

insured, the insured may only recover contract
damages, and the duty to exercise reasonable care
does not arise. Id. at 324-25.

o Bad faith actions sound in tort. The statute of limitations for tort
claims is two years. ORS 12.110(1).
o Exercising reasonable care to protect the insureds interests is a
defense to a bad faith claim. Maine Bonding & Casualty Co. v.
Centennial Ins. Co., 298 Or. 514, 519, 693 P.2d 1296 (1985).
o [A]n insurer cannot be held liable for failure to settle within the
policy limits when no reasonable opportunity to settle exists.
Main Bonding, 298 Or. at 519.
- 190 -
o The insurers reasonable belief that the insureds exposure would

be less than the available policy limits is a defense to a bad faith
claim. Eastham v. Or. Auto. Ins. Co., 273 Or. 600, 540 P.2d 895 (1975).
o An insured's breach of the policys cooperation clause, if proved,
would provide a complete bar to recovery. Stumpf v. Continental
Casualty Co., 102 Ore. App. 302, 309, 794 P.2d 1228 (1990)
o The insured can recover the amount of the judgment against the
insured in excess of the policy limits where the insurers failure to
reasonably settle within the policy limits caused the excess
judgment. Goddard v. Farmers Ins. Co. of Oregon, 173 Or. App 633,
637, 22 P.3d 1224 (2000).
o Emotional distress damages may be recovered if the insurers
breach resulted in physical harm to the insured. McKenzie v. Pacific
Health & Life Ins. Co., 118 Or. App. 377, 381, 847 P.2d 879 (1993).
o Attorneys fees may be recoverable. ORS 742.061 provides the
exclusive remedy for obtaining attorney fees in disputes arising out
of insurance policies. [I]f settlement is not made within six
months from the date proof of loss is filed with an insurer and an
action is brought in any court of this state upon any policy of
insurance of any kind or nature, and the plaintiffs recovery
exceeds the amount of any tender made by the defendant in such
action, a reasonable amount to be fixed by the court as attorney fees
shall be taxed as part of the costs of the action and any appeal
thereon. ORS 742.061.
o Punitive damages are not recoverable in a civil action unless it is
proven by clear and convincing evidence that the party against
whom punitive damages are sought has acted with malice or has
shown a reckless and outrageous indifference to a highly
unreasonable risk of harm and has acted with a conscious
indifference to the health, safety and welfare of others. ORS
31.730
- 191 -
o Punitive damages are recoverable for failure to settle claims under

a liability policy. The insured plaintiff must prove by clear and
convincing evidence that defendant acted intentionally or
recklessly to protect its own interests at the expense of plaintiffs
and that it had ample reason to know that there was a great risk of
an excess judgment against plaintiff if it did not avail itself of
opportunities to settle the underlying action. Georgetown Realty v.
Home Ins. Co., 113 Ore. App. 641, 645, 833 P.2d 1333 (1992).
o Conventionally, simple negligence cannot support an award of
punitive damages, while breach of a fiduciary duty can, if evidence
of aggravating factors is produced. Georgetown, 113 Ore. App. at
644.
o Punitive damages are subject to judicial review, and Oregon courts
have set the maximum ratio of punitive damages to compensatory
damages at 4:1 in cases where the damages were purely economic.
Goddard v. Farmers Ins. Co. of Oregon, 344 Or. 232, 275, 179 P.3d 645
(2008).
o No.
o However, Oregon courts address the potential conflict in a different
way. Where there is a conflict of interest between insured and
insurer, the rule of estoppel by judgment will not apply in any
subsequent action by the insured for coverage, reasoning: If the
judgment in the original action is not binding upon the insurer or
insured in a subsequent action on the issue of coverage, there
would be no conflict of interests between the insurer and the
insured in the sense that the insurer could gain any advantage in
the original action which would accrue to it in a subsequent action
in which coverage is in issue. Ferguson v. Birmingham Fire Ins. Co.,
254 Ore. 496, 510-11, 460 P.2d 342 (1969).
o The Oregon State Bar Ethics Association also issued a Formal
Opinion stating that the policyholder is the primary client whose
protection must be the attorneys dominant concern. Attorneys
must obtain the insureds consent before submitting bills to a
- 192 -
third-party audit service for review. The Oregon State Bar

recommends advising the insured to seek independent legal advice
about whether consent should be given, or whether it may waive
the attorney-client privilege. Attorneys are also advised to inform
the insured that failure to give consent might be viewed as a failure
to cooperate, which may constitute a breach of the policy.
Attorneys may submit bills that do not contain client confidences to
third parties. Oregon State Bar Ethics Association Formal Opinion
No. 1999-157, June 1999.
o No. The Unfair Claims Practices Act, ORS 746.230, does not give
rise to a tort action.
o The insureds contractual rights in an action on an insurance policy,
including the right to expect the insurer to exercise good faith in
settling claims, are assignable. If the insurer fails to reasonably
settle within the policy limits, the insured may assign its rights
against the insurer to the insureds judgment creditor. Groce v.
Fidelity Gen. Ins. Co., 252 Ore. 296, 302-03, 448 P.2d 554 (1968).
o For purposes of a bad faith litigation by an assignee of the insured,
the assignee stands in the shoes of the insured. The same standards
discussed above apply to the assignee. See Goddard v. Farmers Ins.
Co., 202 Or. App. 79, 105, 120 P.3d 1260 (2005).

o Same as above.
- 193 -
o Same as above.
o Same as above.
o Same as above.
- 194 -
PENNSYLVANIA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Only with
an assignment from the insured.
o Pennsylvanias bad faith statute is found at 42 Pa. C.S. 8371,
which provides:
In an action arising under an insurance policy, if
the court finds that the insurer has acted in bad
faith toward the insured, the court may take all of
the following actions:
(1) Award interest on the amount of the claim from
the date the claim was made by the insured in an
amount equal to the prime rate of interest plus 3%.
(2) Award punitive damages against the insurer.
(3) Assess court costs and attorney fees against the
insurer.
o Insureds also frequently try to sue their insurers under
Pennsylvanias Unfair Trade Practices and Consumer Protection
Law (UTPCPL), 73 Pa. C.S. 201-1, et seq. However, that statute
only applies to goods or services purchased for personal family or
household purposes; thus, a commercial insured cannot sue an
insurer under the UTPCPL. See, e.g., Novinger Group, Inc. v. Hartford
Ins. Inc., 514 F.Supp.2d 662 (M.D. Pa. 2007); Trackers Raceway, Inc. v.
Comstock Agency, Inc., 583 A.2d 1193 (Pa. Super. 1990).
Additionally, Pennsylvania courts have held that only malfeasance,
- 195 -
not nonfeasance, is actionable under the UTPCPL, and failure to

pay a claim constitutes nonfeasance. See, e.g., Gordon v.
Pennsylvania Blue Shield, 548 A.2d 600, 604 (Pa. Super. 1988); Leo v.
State Farm Mut. Auto. Ins. Co., 939 F. Supp. 1186 (E.D. Pa. 1996), affd
w/o opin., 116 F.3d 468 (3d Cir. 1997). The determination of whether
a cause of action against an insurer is viable under the UTPCPL
will depend on the facts of each individual case.
o Pennsylvanias Unfair Insurance Practices Act, 40 P.S. 1171.1, et
seq. does not permit a private cause of action. See, e.g., DAmbrosio
v. Pennsylvania Natl Mut. Cas. Ins. Co., 431 A.2d 966 (Pa. 1981); Fay
v. Erie Ins. Group, 723 A.2d 712 (Pa. Super. 1999). Some courts have
allowed its provisions to be considered evidence of bad faith, but
that question is unresolved by the Pennsylvania Supreme Court.
Compare Romano v. Nationwide Mut. Fire Ins. Co., 646 A.2d 1228 (Pa.
Super. 1994) (permitting evidence of UIPA violations in statutory
bad faith claim); and Johnson v. Progressive Ins. Co., 987 A.2d 781 (Pa.
Super. 2009) (noting that bad faith can also be proven based on
failure to communicate with the insured and lack of investigation
but finding no bad faith under the facts); with Toy v. Metropolitan
Life Ins. Co., 928 A.2d 186, 199 n.16 (Pa. 2007) (noting it was not
deciding whether an insurers violations of the UIPA are relevant
to proving a bad faith claim). The courts likewise disagree as to
whether evidence of violations of the UIPA may be used in an
unfair trade practices suit. Compare Pekular v. Eich, 513 A.2d 427
(Pa. Super. 1986) (holding UIPA did not preclude UTPCPL claim
based on insurance practices), app. denied, 533 A.2d 93 (Pa. 1987);
Parasco v. Pacific Indemnity Co., 870 F. Supp. 644 (E.D. Pa. 1994)
(dismissing UTPCPL claim based on UIPA violations because court
held determination of whether the UIPA had been violated was
exclusively for the insurance commissioner); and Leo v. State Farm
Mut. Auto. Ins. Co., 908 F. Supp. 254 (E.D. Pa. 1995) (holding court
could consider UIPA standards in UTPCPL claim).
o Pennsylvania does not recognize a common law tort claim for bad
faith. DAmbrosio v. Pennsylvania Natl Mut. Cas. Ins. Co., 431 A.2d
- 196 -
966, 970 (Pa. 1981). However, a contractual claim for bad faith does
exist. Birth Center v. St. Paul Cos., 787 A.2d 376 (Pa. 2001) (Where
an insurer refuses to settle a claim that could have been resolved
within policy limits without a bona fide belief . . . that it has a
good possibility of winning, it breaches its contractual duty to act
in good faith and its fiduciary duty to its insured) (citing Cowden
v. Aetna Casualty & Surety Company, 134 A.2d 223, 229 (Pa. 1957)).
o The standard applicable to contractual bad faith cases is somewhat
unsettled, but guidance exists. The pronouncement quoted above
from the Birth Center case was a refinement of the Supreme Courts
Cowden decision, 134 A.2d at 228, which provided:
[T]here is no absolute duty on the insurer to
settle a claim when a possible judgment
against the insured may exceed the amount of
the insurance coverage. The requirement is
that the insurer consider in good faith the
interest of the insured as a factor in coming to a
decision as to whether to settle or litigate a
claim against the insured. What weight the
insurer is duty-bound to accord to the interest
of the insured is of course not determinable by
any fixed legal standard or norm . . . The
predominant majority rule is that the insurer
must accord the interest of its insured the same
faithful consideration it gives its own interest .
. . But, that does not mean that the insurer is
bound to submerge its own interest in order
that the insureds interest may be made
paramount.
Additionally, the federal district courts have discussed differences
as to the standards for statutory versus contractual bad faith claims.
See McPeek v. Travelers Cas. & Sur. Co., No. 2:06-cv-114, 2007 U.S.
Dist. LEXIS 46628 (W.D. Pa. 2007) (following DeWalt v. The Ohio
Cas. Ins. Co., No. 05-740, 2007 U.S. Dist. LEXIS 26901 (E.D. Pa. 2007),
and holding both claims must be proven by clear and convincing
evidence, but a contractual bad faith claim may be proven if the
insurers conduct was unreasonable or negligent); CRS Auto Parts,
- 197 -
Inc. v. Natl Grange Mut. Ins. Co., 645 F. Supp. 2d 354 (E.D. Pa. 2009)
(discussing difference in statute of limitations and standards for
statutory and contractual bad faith claims).

o 2 years under the bad faith statute. Ash v. Continental Ins. Co., 932
A.2d 877 (Pa. 2007).
o A contractual bad faith claim has the same statute of limitations as
any breach of contract claim, 4 years. See Haugh v. Allstate Ins. Co.,
322 F.3d 227 (3d Cir. 2003).
o If an insurer has not breached the contract, it should not be liable
for bad faith. See, e.g., First Philson Bank, N.A. v. Hartford Fire Ins.
Co., 727 A.2d 584, 590-91 (Pa. Super. 1999) (court assumed that
failure on the contract claim made bad faith claim moot), appeal
denied, 747 A.2d 901 (Pa. 1999); Continental Ins. Co. v. Alperin, Inc.,
1998 U.S. Dist. LEXIS 5929 at 29-30 (E.D. Pa. 1998) (Here, the
insurer had no contractual obligation to provide coverage. Because
the defendants breach of contract and promissory estoppel claims
fail on the merits, there is no cognizable bad faith claim.), affd w/o
opinion, 1999 U.S. App. LEXIS 13521 (3d Cir. 1999).
o If an insurer had a reasonable basis for denying benefits, even if
incorrect, it should have no liability for bad faith. See, e.g., Condio v.
Erie Ins. Exchange, 899 A.2d 1136 (Pa. Super. 2006) (reversing
summary judgment in favor of insured on bad faith claim because
evidence did not support finding as matter of law that insurer acted
without reasonable basis), appeal denied, 912 A.2d 838 (Pa. 2006);
Hartman v. Motorists Mut. Ins. Co., 2006 U.S. Dist. LEXIS 1719 (W.D.
Pa. 2006) (despite finding coverage, court held insurer did not act in
bad faith because its interpretation of the pollution exclusion clause
was reasonable).
o Mere negligence or bad judgment is insufficient for a finding of bad
faith, at least under the bad faith statute. See, e.g., Polselli v.
- 198 -
Nationwide Mut. Fire Ins. Co., 23 F.3d 747, 751 (3d Cir. 1994);
Terletsky v. Prudential Property and Casualty Ins. Co., 649 A.2d 680,
688 (Pa. Super. 1994), appeal denied 659 A.2d 560 (Pa. 1995) (citations
omitted).
o Under Pennsylvanias bad faith statute, an insured may recover
interest (prime rate) plus 3%, punitive damages and court costs and
attorneys fees.
o Compensatory damages are recoverable for contractual bad faith.
o Under the UTPCPL, treble damages and attorneys fees are
recoverable.
o Yes, under Pennsylvanias bad faith statute. If bad faith under the
statute is proven, no additional proof might be required for an
award of punitive damages:
Section 8371, which creates the cause of action for insurance

bad faith, specifically empowers the trial court to award
punitive damages if the court finds that the insurer has
acted in bad faith toward the insured[.] 42 Pa. C.S.A.
8371. The statute provides no other language suggesting a
pre-condition for the award of punitive damages. Thus, by
statutory mandate, a finding of bad faith is the only
prerequisite to a punitive damages award under section
8371. See Atcovitz v. Gulph Mills Tennis Club, Inc., 571 Pa. 580,
812 A.2d 1218 (Pa. 2002) (reaffirming doctrine of statutory
construction that inclusion of a specific matter in a statute
implies the exclusion of other matters). Moreover, this Court
has suggested that the elements of proof necessary to
establish a claim for punitive damages under this section are
co-extensive with those that establish the bad faith claim
itself. See Alberici v. Safeguard Mut. Ins. Co., 444 Pa. Super.
351, 664 A.2d 110, 115 (Pa. Super. 1995) (concluding that trial
court properly denied claim for punitive damages under
- 199 -
section 8371 because there was no evidence of bad faith to

support an award of punitive damages). This is not
incongruous, given the similarity in elements required for a
common law claim of punitive damages to those required to
show statutory bad faith. Compare Costa v. Roxborough Meml
Hosp., 708 A.2d 490, 497 (Pa. Super. 1998) (prescribing
reckless indifference to the rights of others as basis for
imposition of punitive damages) with Terletsky v. Prudential
Property and Casualty Ins. Co., 649 A.2d 680, 687 (Pa. Super.
1994), appeal denied 659 A.2d 560 (Pa. 1995) (incorporating
element of reckless conduct into definition of bad faith).
However, a finding of bad faith does not compel the

imposition of punitive damages.
Although we recognize, as Erie argues, that a finding

of bad faith does not compel an award of punitive
damages, it does allow for the award without
additional proof, subject to the trial court's exercise of
discretion. See 42 Pa. C.S.A. 8371. Accordingly, we
find no merit in Erie's assertion that the trial court
erred in not imposing a two-tiered standard of proof
to sustain an award of punitive damages under
section 8371. Hollock v. Erie Ins. Exch., 842 A.2d 409,
418-19 (Pa. Super. 2004) (en banc), appeal dismissed, 903
A.2d 1185 (Pa. 2006). See also Jurinko v. Medical
Protective Co., 305 Fed. Appx. 13, 25 n.13 (3d Cir. 2008)
(noting the Superior Courts holdings that punitive
damages may be awarded without additional proof if
bad faith is found and noting that the Third Circuit
itself has not held that bad faith alone will always
permit punitive damages, stating it need not predict
how the Pennsylvania Supreme Court would rule on
this issue).
o The mere issuance of a reservation of rights letter does not require
the appointment of independent counsel, but if an actual conflict of
- 200 -
interest exists then the insured is entitled to the appointment of

independent counsel. See, e.g., Pennbank v. St. Paul Fire & Marine
Ins. Co., 669 F. Supp. 122 (W.D. Pa. 1987); Maddox v. St. Paul Fire &
Marine Ins. Co., 2002 U.S. Dist. LEXIS 26686 at n.3 (W.D. Pa. 2002),
appeal dismissed, 70 Fed. Appx. 77 (3d Cir. 2003). Whether or not an
actual conflict exists will depend on the facts of each case. Compare
Pennbank (holding no conflict of interest between insurer and
insured requiring insurer to bear cost of independent counsel hired
by insured where insurer denied liability for punitive damages
because award of punitive damages would most likely be
accompanied by a large compensatory damages award, thus the
insurers and the insureds interests were not in conflict) with Rector
v. American Natl Fire Ins. Co., 2002 U.S. Dist. LEXIS 625 (E.D. Pa.
2002) (conflict of interest existed where breach of fiduciary duty
claim was covered but discrimination claim not covered and court
concluded this was a situation where insurer could handle the
defense in a way to make any damage award not covered).
o The bad faith statute only applies to insureds; thus, a third party
cannot sue for bad faith without an assignment from the insured.
Johnson v. Beane, 664 A.2d 96, 98-99 n.2-3 (Pa. 1995) (third-party
plaintiff has no direct right of action against defendants liability
insurer for excess verdict without an assignment from the insured);
Brown v. Candelora, 708 A.2d 104 (Pa. Super. 1998) (same), appeal
granted, 725 A.2d 176 (1999), appeal withdrawn; Strutz v. State Farm
Mut. Ins. Co., 609 A.2d 569 (Pa. Super. 1992) (claimant not a thirdparty beneficiary to motor vehicle policy, thus, direct action against
insurer by claimant dismissed), appeal denied, 615 A.2d 1313 (Pa.
1992). Pennsylvania has a direct action statute for claimants who
cannot collect on a judgment against a bankrupt or insolvent
insured, but recovery is limited to the limits of the policy. 40 P.S.
117.
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o No, see above discussion regarding a third party only being able to
sue for bad faith as an assignee of an insured.
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RHODE ISLAND
SUMMARY:
o Yes. General Laws of Rhode Island includes 9-1-33 Insurers Bad
Faith Refusal to Pay a Claim Made Under Any Insurance Policy.
Under 9-1-33 an insured . . . may bring an action against the
insurer . . . when it is alleged the insurer wrongfully and in bad
faith refused to pay or settle a claim made pursuant to the
provisions of the policy, or otherwise wrongfully and in bad faith
refused to timely perform its obligations under the contract of
insurance. Claims under ERISA, however, are preempted.
Desrosiers v. Hartford Life & Accident Ins. Co., 354 F. Supp. 2d 119
(D.R.I. 2005) (citing Ky. Assn of Health Plans, Inc. v. Miller, 538 U.S.
329 (2003)); Morris v. Highmark Life Ins. Co., 255 F. Supp. 2d 16
(D.R.I. 2003).
o Yes. Bibeault v. Hanover Ins. Co., 417 A.2d 313 (R.I. 1980). To show
a claim for bad faith, a plaintiff must show the absence of a
reasonable basis for denying benefits of the policy and the
defendant's knowledge or reckless disregard of the lack of a
reasonable basis for denying the claim. It is apparent, then, that the
tort of bad faith is an intentional one. [I]mplicit in that test is our
conclusion that the knowledge of the lack of a reasonable basis may
be inferred and imputed to an insurance company where there is a
reckless disregard or a lack of a reasonable basis for denial or a
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reckless indifference to facts or to proofs submitted by the insured.

Id. at 319 (citing Anderson v. Continental Insurance Co., 85 Wis. 2d
675, 691, 693, 271 N.W.2d 368, 376-77 (1978).

o The applicable statute of limitations is not stated in the statute, and
there is no Rhode Island decision on point. Collins v. Fairways
Condos. Assn, 592 A.2d 147, 148 (R.I. 1991). The statute of
limitations may be the statute applicable to different types of
policies, for example one year on a fire insurance policy (R.I. Gen.
Laws 27-5-3), or three years on accident and sickness policies (R.I.
Gen. Laws 27-18-3). Collins, 592 A.2d at 148. The statute of
limitations may also be the three year statute applicable to torts
(R.I. Gen. Laws 9-1-14(b)) or the ten year statute applicable to
contracts (R.I. Gen. Laws 9-1-13).
o Rhode Island courts have not recognized any specific defenses to a
bad faith action, although the courts have recognized that all facts
and circumstances available to the insurer at the time it denied
coverage under the policy can be considered. Skaling v. Aetna Ins.
Co., 799 A.2d 997, 1015 (R.I. 2002). At least one court, however,
found liability for statutory bad faith does not lie where the
insurance policies were voided due to the insureds
misrepresentations. Borden v. Paul Revere Life Ins. Co., 935 F.2d 370
(R.I. 1991).
o 9-1-33(a) provides for the recovery of attorneys fees. Courts have
also allowed consequential damages, and damages for emotional
distress. Bibeault v. Hanover Ins. Co., 417 A.2d 313, 319 (R.I. 1980).
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o Yes. Punitive damages are provided by statute with no heightened

pleading necessary. See 9-1-33(a); Skaling v. Aetna Ins. Co., 799
A.2d 997 (R.I. 2002) (Because punitive damages are available as a
matter of right in bad faith cases, it is unnecessary to plead or prove
willful or wanton conduct by the insurer.).
o In a pre-Cumis case, Employers' Fire Ins. Co. v. Beals, 103 R.I. 623, 240
A.2d 397, 404 (1968), the court specifically noted two proposals and
said they were not the exclusive means of addressing this problem.
Beals suggests the independent counsel approach, where counsel is
appointed by the insured and reimbursed by the insurer. The Court
also suggests the appointment of two different attorneys.
This latter alternative has been criticized as unworkable. See
Richard L. Neumeier, Serving Two Masters: Problems Facing
Insurance Defense Counsel and Some Proposed Solutions, 77 Mass. L.
Rev. 66, 80 (1992) (discussing the Beals decision).
In a case decided by the U.S District Court for the District of R.I.,
applying Massachusetts law, the Court held:
Unlike Rhode Island, Massachusetts has explicitly
adopted a single approach, similar to the first
alternative presented in Beals, appointment of
independent counsel. Compare Magoun, 195 N.E.2d at
519, with Beals, 240 A.2d at 404. Additionally,
defendant did not satisfy the Beals requirement that
both attorneys be approved by the insurer. Plaintiff
never approved the retention of Heald. See Beals, 240
A.2d at 404. If plaintiff had, this litigation would be
unnecessary. Hartford Cas. Ins. Co. v. A & M
Associates, Ltd. 200 F.Supp.2d 84, 91 -92 (D.R.I., 2002).
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o No. Rhode Islands bad faith statute only applies to claims by an
insured. R.I. Gen. Laws 9-1-33.
o No. Rhode Island courts hold there is an adversarial relationship
between an insurer and third parties, so there is no fiduciary duty
owed to third parties. Auclair v. Nationwide Mut. Ins. Co., 505 A.2d
431 (R.I. 1986); Canavan v. Lovett, Schefrin & Harnett, 745 A.2d 173,
174 (R.I. 2000).
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SOUTH CAROLINA
SUMMARY:
o No. S.C. Code of Laws includes 38-59-20 Improper Claims Practices.
The South Carolina Supreme Court held in Masterclean, Inc. v. Star
Ins. Co., 347 S.C. 405, 556 S.E.2d 371 (2001), third parties do not have
a private right of action under 38-59-20. The Federal Court for the
District of South Carolina, predicting how the South Carolina
Supreme Court would rule, held in Ocean Winds Council of CoOwners, Inc. v. Auto-Owners Ins. Co., 241 F.Supp.2d 572 (2002), that
the Improper Claims Practices Act did not create a first-party cause
of action.
o Yes. In Tyger River Pine Co. v. Maryland Casualty Co., 170 S.C. 286,
170 S.E. 346 (1933), the Supreme Court joined a number of
jurisdictions in holding that an insurers unreasonable refusal to
settle within policy limits subjects the insurer to tort liability. In the
Tyger River decision, the court also held, The very thing which the
appellant in the case which we have before us for determination
undertook to do was to hold the respondent harmless in the
disposition of Chesser's claim. If, in the effort to do this, its own
interests conflicted with those of respondent, it was bound, under
its contract of indemnity, and in good faith, to sacrifice its interests in
favor of those of the respondent. 170 S.E. at 348 (emphasis in
original). Referring to that case, the Fourth Circuit Court of appeals
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held later, Of course, this does not mean that in every instance an
insurer must accept an offer within policy limits, but it must act
reasonably and in good faith. Smith v. Maryland Cas. Co., 742 F.2d
167, 169 (C.A.S.C.,1984).
o In Nichols v. State Farm Mut. Auto. Ins. Co., 279 S.C. 336, 306 S.E.2d
616 (1983), the Supreme Court held that if an insured can
demonstrate bad faith or unreasonable action by the insurer in
processing a claim under the mutually binding insurance contract,
he can recover consequential damages in a tort action. Actual
damages are not limited by the contract. Further, if he can
demonstrate the insurers actions were willful or in reckless
disregard of the insureds rights, he can recover punitive damages.
o All bad faith actions--including claims based on bad faith
processing of the claims when there is no breach of the insurance
contract--arise out of the implied warranty of good faith and fair
dealing. Ocean Winds Council of Co-Owners, Inc. v. Auto-Owners Ins.
Co., 241 F.Supp.2d 572, 577 (D.S.C. 2002), citing Tadlock Painting Co.
v. Maryland Cas. Co., 322 S.C. 498, 473 S.E.2d 52 (1996).

o Three years. S.C. Code 15-3-530.
o If there is a reasonable ground for contesting a claim, there is no
bad faith." Crossley v. State Farm Mut. Auto. Ins. Co., 307 S.C. 354,
360, 415 S.E.2d 393, 397 (1992).
o The South Carolina Supreme Court has ruled that a legitimate
dispute over a novel legal issue is a reasonable basis to deny a
claim as a matter of law. Myers v. Government Employees Ins. Co.,
279 S.C. 70, 302 S.E.2d 331, 333. However, an insurer is not
insulated from liability for bad faith merely because there is no
clear precedent resolving a coverage issue raised under the
particular facts of a case. Mixson, Inc. v. American Loyalty Ins. Co.,
349 S.C. 394, 562 S.E.2d 659 (Ct. App. 2002).
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o An insured is not entitled to a judgment for bad faith against an

insurer merely because the insured obtained judgment as a matter
of law on the issue of coverage. Strickland v. Prudential Ins. Co. of
America, 278 S.C. 82, 292 S.E.2d 301, 304 (1982)(affirming special
referees judgment as to the existence of coverage, but reversing the
judgment as to bad faith).
o Contract damages
o Attorney fees. Attorneys fees are recoverable if the insurer fails to
pay a covered claim and the trial judge finds the refusal to pay the
policyholder's claim was without reasonable cause or in bad faith.
S.C. Code 38-59-40 (Supp.2001). This statute applies only to
breach of contract causes of action, not to tort causes of action.
Nichols v. State Farm Mut. Auto. Ins. Co., 279 S.C. 336, 341, 306 S.E.2d
616, 620 (1983),
o Consequential damages. Nichols v. State Farm Mut. Auto. Ins. Co.,
279 S.C. 336, 340, 306 S.E.2d 616, 619 (1983).
o Punitive Damages. Nichols v. State Farm Mut. Auto. Ins. Co., 279 S.C.
336, 340, 306 S.E.2d 616, 619 (1983).
o Yes. The insured must demonstrate the insurer's actions were
willful or in reckless disregard of the insured's rights to recover
punitive damages. Nichols v. State Farm Mut. Auto. Ins. Co., 279 S.C.
336, 340, 306 S.E.2d 616, 619 (1983).
o This issue has not been addressed by the South Carolina state
appellate courts. The Federal District Court for the District of South
Carolina rejected a per se disqualification rule giving an insured
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the right to retain independent counsel of its own choosing at the

insurer's expense where only a potential for a conflict of interest
exists because a reservation of rights notice has been given. The
court found cases from other jurisdictions rejecting the per se rule
to be better reasoned, more in line with South Carolina
jurisprudence, and in accordance with traditionally accepted
practices in South Carolina. Twin City Fire Ins. Co. v. Ben ArnoldSunbelt Beverage Co. of South Carolina, LP, 336 F.Supp.2d 610,
621 (D.S.C.,2004).
o No.
o No.
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SOUTH DAKOTA
SUMMARY:
o
No. However, the following statutes set forth some standards for
insurance carriers, but, as noted below, SDCL 58-33-69
specifically states that the following standards do not create a
private cause of action.
SDCL 58-33-67 is the statute which identifies unfair trade

practices of insurance companies. It provides as follows:
In dealing with the insured or representative of the insured, unfair
or deceptive acts or practices in the business of insurance include,
but are not limited to, the following:
(1) Failing to acknowledge and act within thirty days upon
communications with respect to claims arising under insurance
policies and to adopt and adhere to reasonable standards for the
prompt investigation of such claims;
(2) Making claims payments to any claimant, insured, or
beneficiary not accompanied by a statement setting forth the
coverage under which the payments are being made;
(3) Failing to promptly provide a reasonable explanation of the
basis in the insurance policy in relation to the facts or applicable
law for denial of a claim or for the offer of a compromise settlement;
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(4) Failing to promptly settle claims, where liability has become

reasonably clear under one portion of the insurance policy coverage
to influence settlements under other portions of the insurance
policy coverage;
(5) Requiring as a condition of payment of a claim that repairs to
any damaged vehicle shall be made by a particular contractor or
repair shop;
(6) Failing to make a good faith assignment of the degree of
contributory negligence in ascertaining the issue of liability;
(7) Unless permitted by law and the insurance policy, refusing to
settle a claim of an insured or claimant on the basis that the
responsibility should be assumed by others.
Insureds often attempt to use the UTPA as the basis for a

bad faith claim. However, SDCL 58-33-69 specifically
provides that the above referenced unfair trade practices
may not be used to support a claim for bad faith. It provides
as follows: Nothing in 58-33-66 to 58-33-69, inclusive,
grants a private right of action.
o Yes. [A]n insurer's violation of its duty of good faith and fair
dealing constitutes a tort, even though it is also a breach of contract.
Such tortious conduct is demonstrated where there is unreasonable
delay in performing under a contract, including delays in
settlement under a liability policy. Champion v. United States
Fidelity & Guaranty Co., 399 N.W.2d 320, 322 (S.D. 1987) (quoting
16A J.A. Appleman & J. Appleman, Insurance Law and Practice
8878.15, at 422-24 (1981)).
o Bad faith is an intentional tort and typically occurs when an
insurance company consciously engages in wrongdoing during its
processing or paying of policy benefits to its insured. Hein v.
Acuity, 2007 SD 40, 10, 731 N.W.2d 231, 235.
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o Insured must show an absence of a reasonable basis for denial of

policy benefits [or failure to comply with a duty under the
insurance contract] and the knowledge or reckless disregard [or the
lack] of a reasonable basis for denial. Phen v. Progressive Northern
Ins. Co., 672 N.W.2d 52, 59 (S.D. 2003).
o See the discussion below, in the section on Third Party Bad Faith,
regarding claims for bad faith failure to settle.

o No South Dakota case addresses the applicable statute of
limitations relative to a bad faith cause of action. However, SDCL
15-2-13 provides for a 6 year statute of limitations for actions based
on breach of contract or statute. SDCL 15-2-14 provides for a 3
year statute of limitations for negligence and personal injury.
Morgan v. Baldwin, 450 N.W.2d 783 (S.D. 1990), however, provides
that when there are overlapping theories of recovery with different
periods of limitation, the limitations issue is resolved in favor of the
longer period. Therefore, since a bad faith action sounds both in
tort and contract, the longer six year period may apply.
o Fairly Debatable - The insurer is permitted to challenge claims
which are fairly debatable. Hein at 10. The insurer is not guilty of
a bad faith denial of a first party claim where the question whether
a policy exclusion is void is fairly debatable. The insurer will be
found liable for bad faith only where it has intentionally denied (or
failed to process or pay) a claim without a reasonable basis. Phen v.
Progressive Northern Ins. Co., 672 N.W.2d 52, 2003 SD 133 (S.D.
2003). Moreover, in first party claims being dilatory or even slow
doesnt in and of itself amount to bad faith. Arp v.
AON/Combined Ins. Co., 300 F.3d 913, 916 (8th Cir. 2002)
o Matter of First Impression In Mudlin v. Hills Materials Co., the
South Dakota Supreme Court implied that an insurer in South
- 213 -
Dakota is not liable for bad faith where the denial is based on an
issue of first impression. 2007 SD 118, 14, 742 N.W.2d 49, 53-54.
o Attorneys Fees See SDCL 53-12-3, which states:
In all actions or proceedings hereafter commenced against any employer
who is self-insured, or insurance company, including any reciprocal or
interinsurance exchange, on any policy or certificate of any type or kind of
insurance, if it appears from the evidence that such company or exchange
has refused to pay the full amount of such loss, and that such refusal is
vexatious or without reasonable cause, the Department of Labor, the trial
court and the appellate court, shall, if judgment or an award is rendered
for plaintiff, allow the plaintiff a reasonable sum as an attorney's fee to be
recovered and collected as a part of the costs, provided, however, that when
a tender is made by such insurance company, exchange or self-insurer
before the commencement of the action or proceeding in which judgment
or an award is rendered and the amount recovered is not in excess of such
tender, no such costs shall be allowed. The allowance of attorney fees
hereunder shall not be construed to bar any other remedy, whether in tort
or contract, that an insured may have against the same insurance
company or self-insurer arising out of its refusal to pay such loss.
o
Consequential Damages - Insurer who is guilty of bad faith may be

liable for entire judgment against its insured regardless of policy
limits. Kunkel v. United Sec. Ins. Co., 84 S.D. 116, 168 N.W.2d 723
(S.D. 1969).
Emotional distress damages are recoverable if the plaintiff

establishes that he suffered pecuniary loss which caused the
emotional distress. Kunkel v. United Sec. Ins. Co., 84 S.D. 116, 135,
168 N.W.2d 723, 734 (S.D. 1969); Athey v. Farmers Ins. Exch., 234 F.2d
357, 363 (8th Cir. 2000); see In re Cert. of a Question of Law, 399
N.W.2d 320, 322 (S.D. 1987) (dicta saying Kunkel recognized right of
recovery).
o With respect to other torts, it has been held that recovery requires
proof of the elements of either intentional infliction of emotional
distress or sufficient physical symptoms to permit recovery for
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negligent infliction of emotional distress. Maryott v. First Natl

Bank, 624 N.W.2d 96, 102-103 (S.D. 2001) (wrongful dishonor of
checks resulting in destruction of Plaintiffs business clinical
depression, shame and humiliation not compensable because no
physical symptoms); Karas v. American Family Ins. Co., 33 F.3d 995,
999-1000 (8th Cir. 1994) (misrepresentation of insurance coverage to
be provided). But cf. Roth v. Farner-Bocken Co., 2003 S.D. 651, 667
N.W.2d 651, 662 (S.D. 2003) (sustaining emotional distress recovery
for invasion of privacy resulting in sleeplessness and obtaining
assistance from colleagues at Alcoholics Anonymous); Kansas
Bankers Ins. Co. v. Lynass, 920 F.2d 546, 549 (8th Cir. 1990)
(intentional infliction of emotional distress claim rejected but
remanded for consideration of bad faith claim; unclear whether
emotional distress damages might be sought for bad faith).
o SDCL 21-3-2:
In any action for the breach of an obligation not arising from contract,
where the defendant has been guilty of oppression, fraud, or malice, actual
or presumed, the jury, in addition to the actual damage, may give
damages for the sake of example, and by way of punishing the defendant.
Malice sufficient to justify award of punitive damages may

be inferred from challenged behavior, if it can be shown that
liable partys actions were willful and wanton. Kirchoff v.
American Cas. Co., 997 F.2d 401, 406 (8th Cir. 1993).
o Athey v. Farmers Ins. Exch., 234 F.3d 357, 363 (8th Cir. 2000)
(conditioning settlement of an underinsurance policy on the release
of a bad faith claim is sufficient evidence upon which to award
punitive damages.) Malice is required and may be actual or
presumed. Actual malice is a positive state of mind; presumed
malice is disregard for the rights of others. Harter v. Plains Ins. Co.,
579 N.W.2d 625, 634, 1998 SD 59, (S.D. 1998).
- 215 -
o However, punitive damages are not available in breach of contract

claims based on an insurance policy. Kirchoff v. American Cas. Co.,
997 F.2d 401, 406 (8th Cir. 1993).
o NOTE: SDCL 21-1-4.1. Discovery and trial of exemplary damage
claims. In any claim alleging punitive or exemplary damages, before
any discovery relating thereto may be commenced and before any such
claim may be submitted to the finder of fact, the court shall find, after a
hearing and based upon clear and convincing evidence, that there is a
reasonable basis to believe that there has been willful, wanton or malicious
conduct on the part of the party claimed against.
o No.
o A reservation of rights is a notice to the insured that the insurer will
defend the insured but that the insurer is not waiving any defenses
it may have under the policy. By this method, insurers can provide
the insured a defense to liability and reserve for later the question
whether the policy provides coverage. As in most jurisdictions,
acting under a reservation of rights is an established procedure in
South Dakota. An insurer is not estopped notwithstanding
participation in defense of an action against insured to assert
noncoverage if timely notice was given to the insured that it has not
waived benefit of its defense under the policy. Connolly v.
Standard Cas. Co., 76 S.D. 95, 73 N.W.2d 119, 122 (S.D.1955). See also
Appleman 4692 at 297; St. Paul Fire and Marine Ins. Co. v.
Engelmann, 2002 SD 8, 19, 639 N.W.2d 192, 201.
o No. See SDCL 58-23-1.
- 216 -
o A direct action by an injured third-party against the tortfeasors

insurance company is barred by South Dakota statute. See SDCL
58-23-1; Railsback v. Mid-Century Ins. Co., 2004 SD 64, 680 N.W.2d
652.
o An ancillary claim for fraud by an injured third-party arising out of
settlement negotiations with the insurance company is not
prohibited by the general rule against direct actions. Railsback v.
Mid-Century Ins. Co., 2004 SD 64, 680 N.W.2d 652.
o
Absent a contractual relationship with the insurance carrier, South

Dakota does not provide a basis for an injured partys direct action
against an insurance carrier. However, as indicated below, and
somewhat confusing to the issue, the South Dakota Supreme Court
has used the term third party bad faith when discussing bad faith
claims of an insured based upon the insureds claim against the
insurance carrier for failure to settle. Hein v. Acuity, 2007 SD 40, 9,
731 N.W.2d 231, 235.
o Third-party bad faith is traditionally based on principles of

negligence and arises when an insurer wrongfully refuses to settle a
case brought against its insured by a third-party. Hein v. Acuity,
2007 SD 40, 9, 731 N.W.2d 231, 235.
o In the so called failure to settle cases, while no single satisfactory
test has been formulated as to what constitutes good or bad faith.
Courts uniformly hold that the insured's interests must be
considered. The insured's interests must be given equal
consideration with those of the insurer. Kunkel at 168 N.W.2d at
726. Third-party bad faith exists when an insurer breaches its
duty to give equal consideration to the interests of its insured when
making a decision to settle a case. Hein, 2007 SD 40 at 9, 731
N.W.2d at 235.
o Eight Factors Considered:
- 217 -
1) the strength of the injured claimant's case on the issues of

liability and damages; (2) attempts by the insurer to induce the
insured to contribute to a settlement; (3) failure of the insurer to
properly investigate the circumstances so as to ascertain the
evidence against the insured; (4) the insurer's rejection of advice
of its own attorney or agent; (5) failure of the insurer to inform
the insured of a compromise offer; (6) the amount of financial
risk to which each party is exposed in the event of a refusal to
settle; (7) the fault of the insured in inducing the insurer's
rejection of the compromise offer by misleading it as to the facts;
and (8) any other factors tending to establish or negate bad faith
on the part of the insurer. Kunkel, 168 N.W.2d at 727.
o Conduct which merely is a breach of contract is not a tort, but the
contract may establish a relationship demanding the exercise of
proper care and acts and omissions in performance may give rise to
tort liability. Kunkel v. United Sec. Ins. Co. of N. J., 168 N.W.2d 723,
733 (S.D. 1969).
o Unlike the intentional nature of first-party bad faith, bad faith in
the third-party context is tantamount to negligence. Kunkel at 726.

o No South Dakota case addresses the applicable statute of
limitations relative to a bad faith cause of action. However, SDCL
15-2-13 provides for a 6 year statute of limitations or actions based
on contract or statute. SDCL 15-2-14 provides for a 3 year statute
of limitations for negligence and personal injury. Morgan v.
Baldwin, 450 N.W.2d 783 (S.D. 1990), however, provides when there
are overlapping theories of recovery with different periods of
limitation, the limitations issue is resolved in favor of the longer
period. Therefore, since a bad faith action sounds both in tort and
contract, the longer six year period most likely applies.
o Fairly Debatable - Liability will not attach where a third party claim
is fairly debatable; however, this defense does not apply where
- 218 -
insureds liability and permanent and serious nature of plaintiffs

injuries are unchallenged, even if value of claim is subject to
dispute. American States Ins. Co. v. State Farm Mut. Auto. Ins. Co., 6
F.3d 549, 553 (8th Cir. 1993).
o Consent of insured not a recognized defense. See American States, 6
F.3d at 551-552.
o Judgment in Excess of Policy Limits See e.g. Kunkle; Helmbolt v.
LeMars Mut. Ins. Co., Inc., 404 N.W.2d 55 (S.D. 1987).
o Mental Suffering - See Champion v. United States Fidelity & Guaranty
Co., 399 N.W.2d 320, 322 (S.D. 1987) (dicta saying Kunkel recognized
right of recovery).
o Yes, if Plaintiff proves willful and wanton conduct.
- 219 -
TENNESSEE
SUMMARY:
Can insureds sue for bad faith (i.e. first party bad faith)? Yes
Can third parties sue for bad faith (i.e. third party bad faith)? No.
o Under Tennessee law, there are three potential sources for claims
involving first party bad faith:
Bad Faith Refusal to Pay statute, T.C.A. 56-7-105
Unfair or Deceptive Acts and Practices, T.C.A. 47-18-104 (a)

and (b)
Tennessee Unfair Trade Practices and Unfair Claims

Settlement Act of 2009, T.C.A. 56-8-104
o The bad faith statute, Tennessee Consumer Protection Act and

Unfair Claims Settlement Act are complementary legislation that
accomplish different purposes. The Unfair Claims Settlement Act
and bad faith statute do not provide the exclusive remedy for
failure to pay. However, there is no private right of action under
the Unfair Claims Settlement Act as the Commissioner of Insurance
has the sole enforcement authority.
o In the context of a claim for bad faith denial of insurance coverage
under the Tennessee bad faith statute, a plaintiff must demonstrate:
(1) that the insurance policy, by its terms, became due and payable;
(2) that a formal demand for payment was made; (3) that the
insured waited sixty days after making demand before filing suit;
and (4) that the insurer's refusal to pay was not in good faith.
Williamson v. Aetna Life Ins. Co., 481 F. 3d 369 (6th Cir 2007)
- 220 -
rehearing en banc denied, certiorari denied 552 U.S. 1042, 128 S. Ct.
671, 169 L. Ed. 2d 514.
o No, Tennessee law does not recognize a general common law tort
for bad faith by an insurer brought by an insured - the exclusive
remedy for such conduct is statutory. Cracker Barrel Old Country
Store, Inc. v. Cincinnati Ins. Co.,590 F. Supp. 2d (M.D. Tenn. 2008)

o As a general matter in Tennessee, suits arising out of a contract
action have a six year statute of limitations; however, policies of
insurance issued in Tennessee typically include a clause which
reduces the time within which litigation over coverage disputes
must be filed. Tennessee courts hold that insurance policy
provisions limiting the time of a suit to a year after the date of loss
mean twelve months after the cause of action accrues. See, e.g., Das
v. State Farm Fire and Casualty Company, 713 S.W.2d 318, 322 (Tenn.
App. 1986), perm. app. Denied and Sharp v. Allstate Insurance
Company, 1992 WL 289660 (Tenn. Ct. App. 1992). The cause of
action accrues upon the insurance carriers absolute and
unconditional denial of liability on the policy. See, e.g., Dixon v.
Thomas Jefferson Insurance Company, 1989 WL 150720 (Tenn. App.
1989).
o Under Tennessee law, to sustain a claim for an insurer's failure to
pay in bad faith, an insured must demonstrate that there were no
legitimate grounds for disagreement about the coverage of the
insurance policy. Fulton Bellows, LLC v. Federal Ins. Co. 662 F. Supp.
2d 976 (E.D. Tenn. 2009).
o Under Tennessee statute, an award of bad faith is not proper when
the insurance carriers refusal to pay is premised upon legitimate
- 221 -
and substantial legal grounds or when the payment demand is

greater than the judgment ultimately recovered. Tyber v. Great
Central Ins. Co., 572 F.2d 562 (6th Cir. 1978).
o The burden to show bad faith is high. For example, there is case
authority holding that the bad faith statutory penalty should not be
awarded unless the insurance companys conduct involves moral
turpitude. Moore v. New Amsterdam Casualty Ins. Co., 199 F.Supp.
1941 (E.D. Tenn. 1961).
o Under Tennessee law, an insurance company is entitled to rely
upon the defense that there are substantial legal grounds that the
policy does not afford coverage for an alleged loss. Nelms v.
Tennessee Farmers Mutual Ins. Co., 613 S.W.2d 481 (Tenn. Ct. App.
1978 cert, den).
o In the context of a claim under the Tennessee Consumer Protection
Act, an insured may pursue an action under such Act for unfair or
deceptive practices in the handling of claims. Gaston v. Tennessee
Farmers Mut. Ins. Co., 120 S.W. 3d 815 (Tenn. 2003). Reh. Den.,
appeal after new trial 2007 WL 1775967; however, the mere denial
of an insurance claim, absent any deceptive, misleading of unfair
act does not violate the TCPA. Fulton Bellows, LLC v. Federal
Insurance Co., 662 F. Supp. 976 (E.D. Tenn. 2009).
o Bad Faith Penalty Statute:
The insurance companies of this state, and foreign insurance

companies and other persons or corporations doing an insurance or
fidelity bonding business in this state, in all cases when a loss
occurs and they refuse to pay the loss within sixty (60) days after a
demand has been made by the holder of the policy or fidelity bond
on which the loss occurred, shall be liable to pay the holder of the
policy or fidelity bond, in addition to the loss and interest on the
bond, a sum not exceeding twenty-five percent (25%) on the
liability for the loss. T.C.A. 56-7-105.
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Tennessee statute stating that liability of an insurer is limited

in all cases for refusal to pay claim to loss and interest
thereon plus sum not exceeding 25% on the loss provides the
exclusive remedy for additional liability for refusal to pay
insurance claim. T.C.A. 56-7-105. Rice v. Van Wagoner
Companies, Inc., 738 F. Supp. 252 (M.D. Tenn. 1990).
An insured is entitled to damages, including award of

attorney fees, where the record shows they were required to
employ an attorney to file suit to recover benefits they were
entitled to under fire policy. Norris v. Nationwide Mut. Fire
Ins. Co., 728 S.W. 2d 335 (Tenn. App. 1986).
o Tennessee Consumer Protection Act:
Damages recoverable under the TCPA include actual

damages (T.C.A. 47-18-109 (a)(1) and if the acts are found to
be willful or knowing, the court may award three (3) times
the actual damages sustained as well as such other relief as it
considers necessary and proper (T.C.A. 47-18-109(a)(3).
Damages for insureds two causes of action against insurer

for breach of contract and violation of Tennessee Consumer
Protection Act (TCPA) are distinct, and thus insureds should
not have been required to elect remedies following jury
award under both theories of recovery as would support
additional award to insureds for breach of contract damages
in amount of $5,687.11; fact that jury award for breach of
contract was greater than TCPA award meant that breach of
contract damages included elements of wrongdoing not
included in TCPA damages. Farris v. Standard Fire Ins. Co.,
2008 WL 2246370 (6th Cir. 2008).
o Under the Tennessee Consumer Protection Act, treble damages
may be recoverable but punitive damages are otherwise not
recoverable. Paty v. Herb Adcox Chevrolet Co., 756 S.W. 2d 697
(Tenn. App. 1988). Tennessee Consumer Protection Act permits
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trebling of damages for purely punitive purposes. T.C.A. 47-18109(a)(3, 4). Smith Corona Corp. v. Pelikan, Inc. 784 F. Supp. 452 (M.D.
Tenn. 1992), affd. 1 F. 3d 1252, affirmed, reh. den., in banc
suggestion declined.
o Consumer Protection Act's allowance for treble damages is
intended to be punitive rather than compensatory; accordingly, a
plaintiff is precluded from recovering both types of enhanced
damages under the Act. T.C.A. 47-18-109(a)(3). Concrete Spaces,
Inc. v. Sender, 2 S.W. 3d 901 (Tenn. 1999). Where the conduct is not
shown by clear and convincing evidence, such award is not
recoverable. See Barnett v. Lane, 44 S.W. 3d 924 (Tenn. App. 2000).
o There is not a case directly on point addressing this issue.
Currently, Cumis is not the law. Under Tennessee law, the insured
is the sole client of an attorney hired by a liability insurer pursuant
to its contractual duty to defend. Givens v. Mullikin ex. rel. Estate of
McElwaney, 75 S.W. 3d 383 (Tenn. 2002).
THIRD PARTY BAD FAITH
o No. Tennessee law generally holds that a claim of an insured
against an insurer for alleged bad faith and negligence in refusing
to settle within policy limits is not assignable by the insured to his
judgment creditor. See Dillingham v. Tri-Star Insurance, 381 S.W. 2d
94 (Tenn. 1963).
o However, an insured may assign an insurance policy after a loss has
occurred, despite an anti-assignment clause purportedly
prohibiting assignments without the consent of the insurer. Manley
v. Automobile Ins. of Hartford, Connecticut, 169 S.W. 3d 207 (Tenn.
App. 2005).
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o Tennessee law also permits an excess insurer to sue a primary

insurer for bad faith failure to settle a claim within policy limits
after the excess carrier pays the excess portion of the judgment
under the theory of equitable subrogation. Great American Insurance
Co. of New York v. Federal Ins. Co., 2010 WL 1712947 (Tenn. App.
2010); Electric Insurance Company v. Nationwide Mutual Insurance
Company, 384 F. Supp. 2d 1190 (W.D. Tenn. 2005).
o No, see above.
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TEXAS
SUMMARY:
o Texas has created a statutory cause of action for bad faith based in
the TEXAS DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT
(DTPA), TEX BUS. & COM. CODE 17.41 et seq., a statute which
expressly allows private claims against insurers as a means of
consumer protection.
The elements of a DTPA action are: (1) the plaintiff is a

consumer, (2) the defendant engaged in false, misleading, or
deceptive acts, and (3) these acts constituted a producing
cause of the consumer's damages. Doe v. Boys Clubs of
Greater Dallas, Inc., 907 S.W.2d 472, 478 (Tex. 1995); TEX. BUS.
& COM. CODE 17.50(a)(1) (2002).
First, a plaintiff must be a "consumer" as defined by the

statute. TEX. BUS. & COM. CODE 17.50.
To qualify as a consumer, a plaintiff must be an

individual, partnership, corporation, this state, or a
subdivision or agency of this state who seeks or
acquires by purchase or lease, any goods or services;
those goods or services must form the basis of the
plaintiff's complaint. TEX. BUS. & COM. CODE
17.45(4).
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Consumer status under the DTPA is dependent upon

showing the plaintiff's relationship to the transaction
entitles him to relief. Whether a plaintiff qualifies for
such status is a question of law when the facts
underlying the determination of consumer status are
undisputed. See Ortiz v. Collins, 203 S.W.3d 414, 42425 (Tex. App.Houston [14th Dist.] 2006, no pet.).
In addition to establishing consumer status, a DTPA plaintiff

must show a "false, misleading, or deceptive act," breach of
warranty, unconscionable action or course of action by any
person, or the use or employment by any person of an act or
practice in violation of Chapter 541 of the TEXAS INSURANCE
CODE; and that such conduct was the producing cause of the
plaintiff's damage. TEX. BUS. & COM. CODE 17.50(a)(1)-(4).
DTPA section 17.46(b) contains, in twenty-seven

subparts, a nonexclusive list of actions which
constitute "false, misleading or deceptive acts" under
the statute. TEX. BUS. & COM. CODE 17.46(b).
Section 17.45(5) of the DTPA defines an

"unconscionable action or course of action" as "an act
or practice which, to a consumer's detriment, takes
advantage of the lack of knowledge, ability,
experience, or capacity of the consumer to a grossly
unfair degree." TEX. BUS. & COM. CODE 17.45(5).
Damages under DTPA
A prevailing plaintiff in a DTPA action may recover

economic damages. TEX. BUS. & COM. CODE
17.50(b)(1).
In cases involving misrepresentation, the plaintiff

may recover under either the "out of pocket" or
"benefit of the bargain" measure of damages,
whichever gives the plaintiff a greater recovery. See
Arthur Andersen & Co. v. Perry Equip. Corp., 945 S.W.2d
- 227 -
812, 817 (Tex. 1997); Matheus v. Sasser, 164 S.W.3d

453, 459 (Tex. App.Fort Worth 2005, no pet.).
If the trier of fact finds the defendant acted

"knowingly," the plaintiff also may recover damages
for mental anguish and additional statutory damages
up to three times the amount of economic damages.
TEX. BUS. & COM. CODE 17.50(b)(1).
The availability of statutory remedies for breach of the duty

of good faith and fair dealing was affirmatively recognized
by the Texas Supreme Court in Vail v. Tex. Farm Bureau Mut.
Ins. Co., 754 S.W.2d 129, 131 (Tex. 1988).
o Furthermore, Texas has created a private cause of action under the

TEXAS INSURANCE CODE for bad faith.
TEXAS INSURANCE CODE 541.151 states:

A person who sustains actual damages may bring an action
against another person for those damages caused by the
other person engaging in an act or practice:
(1) defined by Subchapter B to be an unfair
method of competition or an unfair or deceptive
act or practice in the business of insurance; or
(2) specifically enumerated in Section 17.46(b),
Business & Commerce Code, as an unlawful
deceptive trade practice if the person bringing the
action shows that the person relied on the act or
practice to the person's detriment.
o Tort = YES, Contract = NO
In Arnold v. Natl County Mut Fire Ins. Co., 725 S.W.2d 165
(Tex. 1987), the court first applied the tort theory to the
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insurance context and held there is a duty on the part of

insurers to deal fairly and in good faith with their insureds.
The Arnold court declined to impose an implied

covenant of good faith & fair dealing in every
insurance contract.
Texas follows Gruenberg v. Aetna Ins. Co., 510 P.2d 1032 (Cal.
1973) in allowing a BROAD first-party bad faith claim. See
Universe Life Ins. v. Giles, 950 S.W.2d 48, 59 (Tex. 1997).

o In Texas, there is a two-year limitations period for torts. TEX. CIV.
PRAC. & REM. CODE 16.003 (2002). The statute of limitations
begins to run at the time an insurance company denies a claim, not
the date a separate suit to determine coverage under the contract is
resolved. Murray v. San Jacinto Agency, Inc., 800 S.W.2d 826, 829
(Tex. 1990).
o Defenses see generally Stephen G. Cochran, Duty of good faith and
fair dealing Defenses, 27 Tex. Prac., Consumer Rights and Remedies
5.15 (3d ed.) (2009).
o Genuine dispute of fact defense is available since Texas follows
Gruenberg.
o Where the court finds the damage sustained by the insured was in
fact not covered by the policy, a cause of action for failure to
investigate and process the claim in good faith is precluded.
Republic Ins. Co. v. Stoker, 903 S.W.2d 338, 341 (Tex. 1995); see
Commonwealth Lloyds Ins. Co. v. Downs, 853 S.W.2d 104, 118-119
(Tex. App.Fort Worth 1993, writ denied) (the court also held there
is no cause of action for breach of the duty for the insurer's actions
during the underwriting phase of the insurance transaction).
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o If the insurance company has a reasonable basis for its denial or

delay, it will have a defense.
A "reasonable basis" is to be judged by the facts available to

the insurance company at the time the claim was denied.
Viles v. Sec. Natl Ins. Co., 788 S.W.2d 566, 567 (Tex.1990).
Proof of some evidence of unreasonableness on the part of

the insurance company is not sufficient to establish the cause
of action. The insured must show there was no reasonable
basis for denying the claim. State Farm Lloyds, Inc. v. Polasek,
847 S.W.2d 279, 285-288 (Tex. App.San Antonio 1992, writ
denied).
o A defense based upon a "bona fide dispute" or controversy as to the

insurance company's liability on the policy is available.
Evidence which merely shows a bona fide dispute about the

insurer's liability on the contract does not rise to the level of
bad faith.
o The issue of collateral estoppel has been raised as a defense in the

context of workers' compensation cases where releases executed by
the claimant, as part of the settlement of the case, stated the
agreement was the result of a "bona fide disputed claim" and the
carrier's liability was "uncertain, indefinite and incapable of being
satisfactorily established."
o A bad-faith insurance case potentially can result in three types of
damages. Transp. Ins. Co. v. Moriel, 879 S.W.2d 10, 17 (Tex. 1994).
Benefit of the bargain damages for an accompanying breach

of contract claim.
Compensatory damages for the tort of bad faith.
Texas limits mental anguish damages in bad faith

cases "to those cases in which the denial or delay in
- 230 -
payment of a claim has seriously disrupted the

insured's life." Universe Life Ins. Co. v. Giles, 950
S.W.2d 48, 54 (Tex. 1997).
Punitive damages for intentional, malicious, fraudulent, or

grossly negligent conduct.
o Also, prejudgment interest on an award of damages for breach of

the duty to defend will be assessed against an insurer based on the
dates the insureds paid each bill for attorney's fees, rather than the
date the insurer refused to defend. Primrose Operating Co. v. Natl
Am. Ins. Co., 382 F.3d 546, 566 (5th Cir. 2004) (applying Texas law).
o Yes. In order to recover punitive damages, actual damages
separate and apart from the wrongfully withheld insurance
benefits must be proven. Twin City Fire Ins. Co. v. Davis, 904 S.W.2d
663, 665 (Tex.1995).
Additionally, this court held a breach of contract alone will

not support punitive damages; the existence of an
independent tort must be established. The independent tort
must be accompanied by a finding of actual damages.
o In Texas, a third-party cannot bring a direct action under the
DTPA. Allstate Ins. Co. v. Watson, 876 S.W.2d 145 (1994) (ruling
later codified).
- 231 -
o In Texas, a third-party cannot bring a direct action either by tort or

statute.
Duty applies only in the case of "first party" actions, i.e.,

when the insured is suing his own insurance company and
seeking benefits under the policy. See Transport Ins. Co. v.
Faircloth, 898 S.W.2d 269, 279-80 (Tex. 1995).
An insurer's duty of good faith and fair dealing does not

extend to provide a remedy to an injured third party.
Bowman v. Charter Gen. Agency, Inc., 799 S.W.2d 377, 380
(Tex. App.Corpus Christi 1990, writ denied); P.G. Bell Co.
v. U.S. Fidelity & Guar. Co., 853 S.W.2d 187, 190 (Tex. App.
Corpus Christi 1993, no writ) ([O]nly the insured has
standing to sue its insurance carrier for what is essentially a
breach of the duty of good faith and fair dealing when
handling the claim filed against the insured.).
However, there seems to be an exception in the workers

compensation context. See Bowman, 799 S.W.2d at 380; Hart
v. Aetna Cas. & Sur. Co., 756 S.W.2d 27, 28 (Tex. App.
Amarillo 1988, no writ) (Texas has not applied the insurance
carrier's duty to an injured third party outside the workers'
compensation area).
- 232 -
UTAH
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes, in contract
but not in tort.
o No.
o Utah has expanded the damages available under a traditional
breach of contract claim. Under Utah law, parties to an insurance
contract have mutual duties to execute the contract in good faith
and with fair dealing. This duty was generally applied only to the
first party contractual relationship. Sperry v. Sperry, 990 P.2d 381
(Utah1999); see also Savage v. Educators Ins. Co., 908 P.2d 862, 866
(Utah 1995); see also Ammerman v. Farmers Ins. Exch., 19 Utah 2d 261,
430 P.2d 576, 577-78 (1967) (explaining that duty of good faith is
owed to first parties to insurance contract, not third-party
beneficiaries); Pixton v. State Farm Mut. Auto. Ins. Co., 809 P.2d 746,
749 (Utah Ct.App.1991) ([T]here is no duty of good faith and fair
dealing imposed upon an insurer running to a third-party claimant
... seeking to recover against the company's insured.); cf. Beck v.
Farmers Ins. Exch., 701 P.2d 795, 801 (Utah 1985) (defining duty of
good faith insurer owes to insured).
o In Beck v. Farmers Ins. Exch., 701 P.2d 795, 800 (Utah 1985), the Court
reasoned that a breach of the duty of good faith in the first-party
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context gives rise to a claim that is more properly stated in contract

than in tort. The Utah Supreme Court declined to extend the tort
cause of action for bad faith to first-party cases, holding instead
that the good faith duty to bargain or settle under an insurance
contract is only one aspect of the duty of good faith and fair dealing
implied in all contracts and that a violation of that duty gives rise to
a claim for breach of contract.
o In rejecting a tort approach, the court did not ignore what it
identified as the principal reason for the adoption of the tort
approach--to provide damage exposure in excess of the policy
limits and thus remove any incentive for breaching the duty of
good faith. The court achieved that goal by applying the rule of
Hadley v. Baxendale --that the victim of a contract breach may
recover compensation only for harm arising naturally, i.e.,
according to the usual course of things, from such breach of
contract itself or harm in the contemplation of both parties, at the
time they made the contract, as the probable result of the breach of
it--in a moderate and reasoned manner, rejecting the inflexible
rule that the damages recoverable for breach of an insurance policy
are limited to the amount specified in the policy. The court noted a
broad range of recoverable damages is conceivable, particularly
given the unique nature and purpose of an insurance contract. An
insured frequently faces catastrophic consequences if funds are not
available within a reasonable period of time to cover an insured
loss; damages for losses well in excess of the policy limits, such as
for a home or a business, may therefore be foreseeable and
provable. Furthermore, it is axiomatic that insurance frequently is
purchased not only to provide funds in case of loss, but to provide
peace of mind for the insured or his beneficiaries. Therefore,
although other courts adopting the contract approach have been
reluctant to allow such an award, we find no difficulty with the
proposition that, in unusual cases, damages for mental anguish
might be provable.
o However, in Prince v. Bear River Mut. Ins. Co., 56 P.3d 524 (Utah
2002), the court noted that an insurer has a right deny a claim, [i]f
the evidence presented creates a factual issue as to the claim's
validity, there exists a debatable reason for denial, ... eliminating
the bad faith claim. Callioux v. Progressive Ins. Co., 745 P.2d 838,
- 234 -
842 (Utah Ct.App.1987); see also 14 Lee R. Russ & Thomas F. Segalla,
Couch on Insurance 3d 204:28 (1999) (A debatable reason, for
purposes of determining whether a first-party insurer may be
subjected to bad-faith liability, means an arguable reason, a reason
that is open to dispute or question.). In Prince the court found a
medical opinion that challenged the plaintiffs claims, even though
the defendant had retained and paid the physician for his opinion,
was a valid and reasonable basis upon which the defendant could
deny the claim without bad-faith liability.
If an insurer acts reasonably in denying a claim, then the insurer
did not contravene the covenant. The denial of a claim is
reasonable if the insured's claim is fairly debatable. Under Utah
law, if an insurer denies an insured's claim [that] is fairly
debatable, the insurer is entitled to debate it and cannot be held to
have breached the implied covenant if it chooses to do so.

o Three-year statute of limitations is applicable to an action on a
written policy or contract of first-party insurance, rather than the
four-year statute of limitations for relief not otherwise provided for
by law. U.C.A.1953, 31A-21-313, 78-12- 25(3). Tucker v. State Farm
Mut. Auto. Ins. Co., 53 P.3d 947, Utah ( 2002)
31A-21-313. Limitation of actions
(1) An action on a written policy or contract of first party insurance must
be commenced within three years after the inception of the loss.
(2) Except as provided in Subsection (1) or elsewhere in this title, the law
applicable to limitation of actions in Title 78, Chapter 12, Limitation of
Actions, applies to actions on insurance policies.
o An insurer is entitled to challenge its obligations under an
insurance contract as long as such claim is fairly debatable.
Prince v. Bear River Mut. Ins. Co., 56 P.3d 524 (Utah 2002).
Moreover, [w]hen a claim is fairly debatable, the insurer is entitled
- 235 -
to debate it, whether the debate concerns a matter of fact or law.

Callioux, 745 P.2d at 842 (quoting McLaughlin v. Alabama Farm
Bureau Mut. Casualty Ins. Co., 437 So.2d 86, 90 (Ala.1983)). The
reason for such rule is plain: It would not comport with our ideas
of either law or justice to prevent any party who entertains bona
fide questions about his legal obligations from seeking adjudication
thereon in the courts. Id.
o Comparative Negligence Liability Reform Act provides: "[T]he
maximum amount for which a defendant may be liable to any
person seeking recovery is that percentage or proportion of the
damages equivalent to the percentage or proportion of fault
attributed to that defendant." Utah Code Ann. 78-27-40 (1992).
o The insured's exposure to an excess judgment is not the only legally
cognizable damage to which an insured might be entitled. Rather,
the amount of the excess judgment itself, as well as damages for
injury to reputation or credit rating, damages for emotional
distress, and punitive damages are all potentially recoverable by an
insured. Campbell v. State Farm Mut. Auto Ins. Co., 840 P.2d 130, 139
(1992).
o
Court in Beck declared that, even in a first-party case, it had "no

difficulty with the proposition that, in unusual cases, damages for
mental anguish might be provable." Beck, 701 P.2d at 802. The
Court reasoned that such consequential damages might be
foreseeable and provable because it is "axiomatic that insurance
frequently is purchased not only to provide funds in case of loss,
but to provide peace of mind for the insured or his beneficiaries."
Id.
The
o
Yes.
o In Campbell v. State Farm Mut. Auto. Ins. Co., the insured brought an
action against his automobile liability insurer to recover for bad- 236 -
faith failure to settle within the policy limits, fraud, and intentional
infliction of emotional distress. Following remand from the Utah
Court of Appeals, the Third District Court, Salt Lake County,
entered judgment on jury verdict in favor of the insured, but
remitted punitive and compensatory damages. The Supreme Court
of Utah, 65 P.3d 1134, reinstated the jury's punitive damage award.
Certiorari was granted. The United States Supreme Court, 538 U.S.
408, 123 S.Ct. 1513, 155 L.Ed.2d 585, reversed and remanded. The
U.S. Supreme Court held that the Due Process Clause prohibits the
imposition of grossly excessive or arbitrary punishment; it furthers
no legitimate purpose and constitutes arbitrary deprivation of
property. In Campbell the Supreme Court found the defendant was
being punished for conduct in other jurisdictions where it was
lawful. The Court found this was improper.
On remand, following the opinion of the Supreme Court, the Utah
Supreme Court, held that: (1) the insurer's conduct warranted
punitive damages of nine times the compensatory and special
damages; and (2) costs and attorney fees were not part of the
denominator in calculating the 9x ratio between compensatory and
punitive damages.
o No.
o In the third-party context, an insured may state a cause of action in
tort for an insurer's breach of its obligations. Beck, 701 P.2d at 799.
However, non-insureds may not sue the insurer. See Ammerman v.
Farmers Ins. Exch., 19 Utah 2d 261, 430 P.2d 576, 577-78 (1967)
(explaining that duty of good faith is owed to first parties to
insurance contract, not third-party beneficiaries); Pixton v. State
- 237 -
Farm Mut. Auto. Ins. Co., 809 P.2d 746, 749 (Utah Ct.App.1991)
([T]here is no duty of good faith and fair dealing imposed upon an
insurer running to a third-party claimant . . . seeking to recover
against the company's insured.).
- 238 -
VERMONT
SUMMARY:
o No. The Vermont Supreme Court ruled Vermonts Insurance Trade
Practices Act (Vt. Stat. Ann. tit. 8 4721) does not create a private
cause of action. Wilder v. Aetna Life & Cas. Ins. Co., 433 A.2d 309 (Vt.
1981). The Wilder Court also held Vermonts Consumer Fraud Act
did not cover the sale of insurance because the selling of an
insurance contract is not a contract for goods or services within
the meaning of that [Act].
o Vt. Stat. Ann. tit. 8 4717 sets out unfair methods of competition
and unfair or deceptive acts, however it does not create a private
right of action.
o Yes. Vermont recognizes a cause of action for bad faith for failure to
pay a first-party claim by its insured. Bushey v. Allstate Ins. Co., 670
A.2d 807 (Vt. 1995).
To establish a tort of bad faith, a first party claimant must

prove:
(1) That the insurance company had no reasonable basis to
deny the benefits of the policy, and,
- 239 -
(2) That the insurance company knew or recklessly

disregarded the fact that no reasonable basis existed for
denying the claim. Bushey v. Allstate Ins. Co., 670 A.2d 807,
809 (Vt. 1995).
o Vermont also recognizes a cause of action for bad faith in the
context of handling third-party claims against an insured. Myers v.
Ambassador Ins. Co., Inc., 508 A.2d 689, (Vt. 1986). The insurer's
fiduciary duty to act in good faith when handling a claim against
the insured obligates it to take the insured's interests into account.
The company must diligently investigate the facts and the risks
involved in the claim, and should rely only upon persons
reasonably qualified to make such an assessment. If demand for
settlement is made, the insurer must honestly assess its validity
based on a determination of the risks involved. In addition, and
more pertinent to this case, the insurer must fully inform the
insured of the results of its assessment of the risks, including any
potential excess liability, and convey any demands for settlement
which have been made. Id. (citations and footnote omitted).

o 12 V.S.A. 511. A civil action, except one brought upon the
judgment or decree of a court of record of the United States or of
this or some other state, and except as otherwise provided, shall be
commenced within six years after the cause of action accrues and
not thereafter.
o The Vermont Supreme Court has given an indication that this
general six year statute of limitations would apply to an action for
bad faith. Benson v. MVP Health Plan, Inc., 978 A.2d 33 (Vt. 2009);
see also Kauffman v. State Farm Mut. Auto. Ins. Co., 857 F. Supp. 23 (D.
Vt. 1994) (holding the six year statute of limitations governs actions
arising from breach of an insurance contract).
o The three year statutory period may apply to injuries for
emotional-distress as part of a bad faith claim, as a bodily injury
within 12 V.S.A. 512. See Fitzgerald v. Congleton, 583 A.2d 595 (Vt.
1990) (indicating the nature of the harm sustained determines
which statute of limitations applies).
- 240 -
o A cause of action against an insurance company for bad faith

accrues when the company errs, unreasonably, in denying
coverage. Benson v. MVP Health Plan, Inc., 978 A.2d 33, 35 (Vt.
2009) (citation omitted).
o An insurer can limit the time period in which an insured can bring
a claim for bad faith but it must be at least twelve months from the
date of the occurrence of the loss, death, accident or default.
Gilman v. Maine Mut. Fire Ins. Co., 830 A.2d 71, 75 (Vt. 2003) (Policy
provisions establishing limitation periods by contract are valid and
enforceable against an insured if the limitation period is not less
than twelve months from the occurrence of the loss, death,
accident or default. (Quoting 8 V.S.A. 3663)).
o An insurer that has a reasonable basis to deny an insureds claim is
not liable for bad faith. Bushey v. Allstate Ins. Co., 670 A.2d 807 (Vt.
1995). Instead, it is only liable for bad faith where the plaintiff
establishes: (1) the insurance company had no reasonable basis to
deny benefits of the policy, and (2) the company knew or recklessly
disregarded the fact that no reasonable basis existed for denying
the claim. Id. (citing Booska v. Hubbard Ins. Agency, Inc., 627 A.2d
333 (Vt. 1993)).
o An insurer may have a defense if a claim is debatable. The insurer
will only be liable if it denied the claim without a reasonable basis.
Davis v. Liberty Mut. Ins. Co., 1998, 19 F.Supp.2d 193, affirmed 267
F.3d 124.
o The advice of counsel defense may be available in bad faith cases
because it is generally recognized in Vermont. See Wash. Elec. Coop.,
Inc. v. Mass. Mun. Wholesale Elec. Co., 894 F. Supp. 777 (D. Vt. 1995).
o If the court ultimately finds a loss was not covered under an
insurance policy then there is no action for bad faith. Serecky v.
Natl Grange Mut. Ins., 857 A.2d 775, 785 (Vt. 2004) (We concluded
above that defendants' policies do not cover the acts alleged in
- 241 -
plaintiffs' underlying complaint. Thus, as a matter of law,

defendants did not act in bad faith in denying coverage.)
o An insurer can assert an insureds failure to cooperate as a defense
to an action for breaching its duty to defend or indemnify its
insured. See Smith v. Nationwide Mut. Ins. Co., 830 A.2d 108 (Vt.
2003). However, the insurer has a significant burden to carry and
must establish the insured failed to cooperate, that failure
prejudiced the insurer, and the insurer diligently pursued the
defense of the action against the insured. See id.; see also City of
Burlington v. Hartford Steam Boiler Inspection & Ins. Co., 190
F.Supp.2d 663, 682 (D.Vt. 2002) (While the Court finds no express
contractual duty imposed on HIC, under Vermont law the parties
to an insurance contract owe each other mutual duties of good faith
and stand in the position of fiduciaries in relation to each other.
(emphasis in original)).
o The insured's damages are the difference between the judgment
and the policy limit, plus interest and costs. Myers v. Ambassador
Ins. Co., 508 A.2d 689, 692 (Vt. 1986).
o An insured can possibly recover damages for emotional distress.
Buote v. Verizon New England, 249 F. Supp. 2d 422, 433 n.11 (D. Vt.
2003).
o There is an indication that an insured could recover punitive
damages in appropriate circumstances. See Martell v. Universal
Underwriters Life Ins. Co., 564 A.2d 584, 589 n.2 (Vt. 1989)
o While no Vermont case directly addresses the standard for
recovering punitive damages in the context of a bad faith case, the
Vermont Supreme Court has expressed a willingness to permit an
insured to recover punitive damages where the breach of the duty
of good faith in the insurance contract was willful and wanton or
fraudulent. See Martell v. Universal Underwriters Life Ins. Co., 564
- 242 -
A.2d 584, 589 n.2 (Vt. 1989); see also Phillips v. Aetna Life Ins. Co., 473
F. Supp. 984 (D. Vt. 1979) (predicting Vermont State Courts would
recognize an insurer's reckless disregard and rejection of insured's
Bona fide medical claim constitutes an actionable tort under
Vermont law, for which consequential and punitive damages may
be awarded.) The insurers conduct must have constituted bad
faith by willful or reckless concealment of coverage, which it
knew, or should have known, that the plaintiff was entitled to
receive. Id. at 990.
o No Vermont decision has yet to address this issue.
o No. See LaRocque v. State Farm Ins. Co., 660 A.2d 286, 288 (Vt. 1995).
o No. Peerless Ins. Co. v. Frederick, 869 A.2d 112, 116 (Vt. 2004)
(Whether the claim is for tortious or contractual bad faith, an
insured/insurer relationship is still a prerequisite to sustain the
claim.)
o The Supreme Court of Vermont has held that a liability insurer
owed no duty to accident victims to settle a lawsuit in good faith.
LaRocque, 660 A.2d at 288. The court stated that it is unpersuaded
that any such duty exists at common law when a liability insurer
refuses to settle a third-party claim. Id.
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VIRGINIA
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Yes, in
certain circumstances.
o Virginia Code 38.2-209 and 8.01-66.1 provide for private causes
of action for insureds.
o Virginia Code 8.01-66.1 addresses bad faith in the context of
motor vehicle insurance policies.
o Under Virginia law, there is a common law cause of action
sounding in contract. Aetna Cas. & Sur. Co. v. Price, 146 S.E.2d 220,
228 (Va. 1966). See also A & E Supply Co. v. Nationwide Mut. Fire Ins.
Co., 798 F.2d 669, 676 (4th Cir. 1986) (holding that in a first-party
Virginia insurance relationship, liability for bad faith conduct is a
matter of contract rather than tort law.)
o Virginia courts apply a reasonableness test when determining
whether an insurer has committed bad faith. This evaluation
requires consideration of the following factors:
whether reasonable minds could differ in the interpretation

of policy provisions defining coverage and exclusions;
- 244 -
whether the insurer has made a reasonable investigation of

the facts and circumstances underlying the insureds claim;
whether the evidence discovered reasonably supports a

denial of liability;
whether it appears that the insurers refusal to pay was used

merely as a tool in settlement negotiations; and
whether the defense the insurer asserts at trial raises an issue

of first impression or a reasonably debatable question of law
or fact. Nationwide Mut. Ins. Co. v. St. John, 524 S.E.2d 649,
651 (Va. 2000) (citing CUNA Mut. Ins. Socy v. Norman, 375
S.E.2d 724, 727 (Va. 1989)).
o An insured must demonstrate that the disputed claim was covered

under the policy before a recovery is allowed. Reisen v. Aetna Life &
Cas. Co., 302 S.E.2d 529, 533 (Va. 1983).

o 5 years for breach of contract claims. Va. Code Ann. 8.01-246(2).
o Generally, insurers may raise defenses based off of the factors,
supra, in CUNA Mut. Ins. Socy.
o Attorney fees are recoverable. See Va. Code Ann. 38.2-209 and
8.01-66.1.
o Consequential damages are recoverable on a limited basis. See A &
E Supply Co., 798 F.2d at 67778.
Are punitive damages recoverable? If so, identify the major case(s) and
- 245 -
o Generally, punitive damages are not allowed. However, Virginia

Code 8.01-66.1(A) and (B) allows a policyholder to recover a
punitive remedy in motor vehicle insurance cases upon a finding of
bad faith. See Va. Code Ann. 8.01-66.1.
o Virginia Code 8.01-66.1(B) provides that a third-party claimant
who brings a claim for $3,500 or less under a motor vehicle policy
may recover an amount double the amount of the judgment
awarded . . . together with reasonable attorneys fees and
expenses. Va. Code Ann. 8.01-66.1.
o Under Virginia law, a third-party beneficiary theoretically can
bring a common law bad faith cause of action upon the showing
that at the time of contracting, the parties to the policy expressed a
clear and definite intent to confer a benefit upon the third-party. See
Firemans Fund Ins. Co. v. St. Asaph Lawyers Title Co., 213 B.R. 482,
483 (Bankr. E.D. Va. 1997).
- 246 -
WASHINGTON
SUMMARY:
o WA Insurance Fair Conduct Act (IFCA) & The Consumer
Protection Act (CPA)
It is established that insureds may bring a private action

against their insurers for breach of duty of good faith under
the IFCA and the CPA. A violation of the statutes governing
IFCA and CPA is a per se violation. Only an insured may
bring a per se action; however, an insured may assign their
claims to a third-party.
Tank v. State Farm Fire & Casualty Co., 105 Wn.2d 381, 394
(Wash. 1986); Besel v. Viking Ins. Co. of Wisconsin, 146
Wash.2d 730, 49 P.3d 887 (Wash.2002); Rev. Code Wash.
(ARCW) 48.30.010 (Annotated Revised Code of
Washington).
o IFCA
The IFCA establishes a private cause of action for insurance

policyholders to sue their insurance companies if they
believe the company has unreasonably denied their claim
or has violated particular regulations governing unfair
claims settlement practices. Some violations actionable
under IFCA include: 1) misrepresentation of policy
provisions; 2) failure to acknowledge communications; and
3) failure to promptly and adequately investigate a claim.
- 247 -
In addition, IFCA provides for damages equal to three times

the actual damages sustained by the policyholder, as well as
other costs, including attorneys fees and court costs.
Prior to commencing suit under the IFCA, the claimant must

provide written notice of the basis for the action to the
insurer and to the Office of the Insurance Commissioner. If
the insurer fails to resolve the basis for the action within
20 days, the claimant may bring action without any further
notice. ARCW 48.30.010.
Since its passage in late 2007, there have been no

Washington State Trial or Appellate Court decisions
discussing or analyzing IFCA. There have been a handful of
federal district court cases in which IFCA is discussed.
These decisions preview how the law may evolve at the WA
State court level. The Federal opinions have found:
IFCA is to be applied prospectively only; there is no

retroactive applicability. (HSS Enterprises, LLC v.
Amco Ins. Co., 2008 WL 312695 (W.D. Wash., Feb. 1,
2008); Malbco Holdings, LLC v. Amco Ins. Co., 546
F.Supp.2d 1130 (E.D. Wash., March 11, 2008).)
Pre-IFCA enactment conduct (e.g. the denial of a

claim) cannot form the basis of a present and/or a
continuing IFCA violation. One Court said that
resubmission of a claim and the subsequent wrongful
denial of coverage after IFCA was approved was not
a new or continuing violation. (Malbco Holdings, LLC
v. Amco Ins. Co., 546 F.Supp.2d 1130, 1134 (E.D. Wash.,
March 11, 2008).)
Confirmation of a prior denial of coverage, where that

confirmation occurs after the date IFCA was enacted,
does not constitute a denial sufficient to bring an
IFCA claim. (Shepard v. Foremost Ins. Co., Inc., 2008
WL 5143024 (W.D.Wash., December 05, 2008).)
- 248 -
Denial of coverage is the predicate event for an IFCA

claim. Where the insurer denies coverage before
IFCA went into effect, the IFCA claim must fail. A
renewed demand made after the effective date of
IFCA is not a predicate event for an IFCA claim
because it does not contain any different information
or evidence than what had already been submitted.
(Keith v. CUNA Mut. Ins. Agency, Inc., 2009 WL
1793675, (W.D. Wash., June 23, 2009).)
Even new information submitted with an appeal of a

claim denied before IFCA was enacted was not
enough to trigger an IFCA cause of action. The court
said the critical date is the date of the original denial
of the claim. It referred to the original denial as the
precipitating event (Rinehart v. Life Ins. Co. of North
America, 2009 WL 529524 (W.D.Wash., March 02,
2009).)
The triple damages provision of IFCA can be used as

a basis to meet the $75,000 amount in controversy
requirement for cases defendants seek to remove to
federal court. So, where a plaintiff makes a $25,000
property damage claim and also makes an IFCA
claim, the defense can use the multiplier in IFCA to
meet the amount in controversy requirement for
removal to federal court. (Burke Family Living Trust v.
Metropolitan Life Ins. Co., 2009 WL 2947196 (W.D.
Wash., September 11, 2009) allowing the triple
damages to be used to meet the amount in
controversy.)
o CPA
In order to recover damages under the Consumer Protection

Act, a private party must prove that the defendant's act or
practice (1) is unfair and deceptive, (2) occurs in the conduct
of trade or commerce, (3) impacts the public interest, (4)
causes injury to the plaintiff's business or property, and (5)
causes the injury suffered. ARCW 19.86.020.
- 249 -
Unfair and deceptive acts include violations of WAC 284-30330, Unfair Claims Settlement Practices.
WAC 284-30-330 delineates specific unfair claims

settlement practices. It states in pertinent part:
The following are hereby defined as unfair methods of
competition and unfair or deceptive acts or practices in the
business of insurance, specifically applicable to the
settlement of claims:
(1) Misrepresenting pertinent facts or insurance policy
provisions.
(2) Failing to acknowledge and act reasonably promptly
upon communications with respect to claims arising under
insurance policies.
(3) Failing to adopt and implement reasonable standards
for the prompt investigation of claims arising under
insurance policies.
(4) Refusing to pay claims without conducting a reasonable
investigation.
(6) Not attempting in good faith to effectuate prompt, fair
and equitable settlements of claims in which liability has
become reasonably clear. In particular, this includes an
obligation to promptly pay property damage claims to
innocent third parties in clear liability situations. If two or
more insurers share liability, they should arrange to make
appropriate payment, leaving to themselves the burden of
apportioning liability.
(8) Attempting to settle a claim for less than the amount to
which a reasonable person would have believed he or she
was entitled by reference to written or printed advertising
material accompanying or made part of an application.
- 250 -
(11) Delaying the investigation or payment of claims by

requiring a first party claimant or his or her physician to
submit a preliminary claim report and then requiring
subsequent submissions which contain substantially the
same information.
(12) Failing to promptly settle claims, where liability has
become reasonably clear, under one portion of the insurance
policy coverage in order to influence settlements under
other portions of the insurance policy coverage.
(15) Failing to expeditiously honor drafts given in
settlement of claims. A failure to honor a draft within three
working days after notice of receipt by the payor bank will
constitute a violation of this provision. Dishonor of a draft
for valid reasons related to the settlement of the claim will
not constitute a violation of this provision.
Acts that impact the public interest include: (1) violating a

statute that is incorporated in RCW 19.86; (2) violating a
statute that contains a specific legislative declaration of
public interest impact; or, (3)(a) injuring other persons; (b)
had the capacity to injure others; or (c) has the capacity to
injure others. ARCW 19.86.093.
o An insurer has a duty of good faith to its policy-holder, and
violation of that duty may give rise to a tort action for bad faith.
o To prove bad faith the policyholder must show the insurer's breach
of the insurance contract was unreasonable, frivolous, or
unfounded. Whether an insurer acted in bad faith is a question of
fact. Am. States Ins. Co. v. Symes of Silverdale, Inc., 150 Wn.2d 462,
470 (Wash. 2003).
o Insurers owe insureds a duty of good faith. Under this duty, an
insurer must deal fairly with an insured, give equal consideration
- 251 -
in all matters to an insured's interests, thoroughly investigate an

insured's accident or injuries, provide defense counsel that will
represent only the insured, disclose all material information to the
insured, and refrain from placing its own monetary interest above
an insured's financial risk. WAC 284-30-330 (2009).

o Under the CPA, a claimant must bring a cause of action within 4
years of discovery.
o The statute enacting IFCA does not specify a SOL. The statute is
most similar to the CPA and it is possible that the courts will apply
the CPAs 4 year SOL. However, Washington courts in the past
have applied various SOL to insurance claims based on the type
claim (tort v. contract) being made.
o 3-year statute of limitations for tort claims, not 6-year statute of
limitations for contractual claims, applied to action by insured
against insurer arising out of injuries suffered by the insured while
a passenger in her own automobile driven by a person with no
liability insurance who was at fault in the accident; although the
driver was a covered person under the terms of the insured's
liability coverage, the insured's cause of action against the driver
was the same as for any other third party claimant with a claim
against a tortfeasor's insurer, thus her claim was grounded in tort
rather than contract. Rones v. Safeco Ins. Co. of America, 119 Wash.2d
650, 835 P.2d 1036 (1992).
o 6-year contract statute of limitation rather than 3-year tort statute of
limitations applied to an insured's action against his or her insurer
for benefits under the uninsured motorist provisions of an
automobile insurance policy; language in the contract of insurance,
requiring the insurer to pay damages which the insured was legally
entitled to recover from the owner or operator of an uninsured
motor vehicle, did not displace the statute of limitation otherwise
applicable to all written contracts. Safeco Ins. Co. v. Barcom, 112
Wn.2d 575, 773 P.2d 56 (1989).
- 252 -
o 1-year limitation of actions provision in standard fire insurance

policy was not precluded by the general statute of limitations or
other statutory provisions and did not violate the equal protection
clause of the Fourteenth Amendment or the privileges and
immunities clause of the State Constitution. Ashburn v. Safeco Ins.
Co. of Am., 42 Wn. App. 692, 713 P.2d 742 (1986); ARCW 4.16.040.
o IFCA: To date very few IFCA cases have been litigated. The only
recognized defense so far is that the act of bad faith must have
occurred after the initiative enacted on December 6, 2007.
o If the IFCAs application parallels the application of the CPA, the
issues of reasonableness and equal consideration, based on WAC
284-30-330, Unfair Claims Settlement Practices, will be the
primary issues of debate.
o If the insured claims that the insurer denied coverage unreasonably
in bad faith, then the insured must come forward with evidence
that the insurer acted unreasonably. The policyholder has the
burden of proof. The insurer is entitled to summary judgment if
reasonable minds could not differ that its denial of coverage was
based upon reasonable grounds.
o If, however, reasonable minds could differ that the insurer's
conduct was reasonable, or if there are material issues of fact with
respect to the reasonableness of the insurer's action, then summary
judgment is not appropriate.
o
If the insurer can point to a reasonable basis for its action, this
reasonable basis is significant evidence that it did not act in bad
faith and may even establish that reasonable minds could not differ
that its denial of coverage was justified. However, the existence of
some theoretical reasonable basis for the insurer's conduct does not
end the inquiry. The insured may present evidence that the
insurer's alleged reasonable basis was not the actual basis for its
action, or that other factors outweighed the alleged reasonable
basis. Smith v. Safeco Ins. Co., 150 Wn.2d 478, 486 (Wash. 2003).
- 253 -
o Insurers owe insureds a duty of good faith. Under this duty, an

insurer must deal fairly with an insured, give equal consideration
in all matters to an insured's interests, thoroughly investigate an
insured's accident or injuries, provide defense counsel that will
represent only the insured, disclose all material information to the
insured, and refrain from placing its own monetary interest above
an insured's financial risk. Dussault v. Am. Int'l Group, Inc., 123 Wn.
App. 863 (Wash. Ct. App. 2004).
o IFCA: Upon a finding of a violation of the IFCA, the court must
award attorneys fees, actual and statutory litigation costs including
expert witness fees, and other litigation costs. Additionally, under
IFCA the court also may increase the total award of damages, in an
amount not to exceed three times the actual damages. ARCW
48.30.010. Unfair practices in general -- Remedies and penalties.
Additionally, the Insurance Commissioner may take action

under the insurance code for violation of a regulation.
ARCW 48.30.010.
o Where an insurer wrongfully refuses to defend, it will be required

to pay the judgment or settlement to the extent of its policy limits
and also to reimburse the insured for his costs reasonably incurred
in defense of the action. Waite v. Aetna Casualty & Sur. Co., 77
Wn.2d 850 (Wash. 1970).
o CPA: Treble the amount of actual damages, up to $25,000, may be
awarded for violations of the CPA. Further, the court may award
actual damages, and the costs of the suit, including reasonable
attorney's fees. ARCW 19.86.090.
o Punitive damages are not allowed in Washington State unless
specifically authorized by statute. Neither IFCA nor CPA
- 254 -
specifically authorizes punitive damages, though both allow the

trebling of actual damages (with a limit of $25,000 in CPA claims).
o Insurers have a duty to supply the insured with an attorney who
will properly represent their interests. If because of a conflict of
interest, the attorney cannot properly represent the insured, it is
incumbent upon the insurer to obtain and pay for an attorney who
can properly represent the insured. Hamilton v. State Farm Mut.
Auto. Ins. Co. 9 Wash.App. 180, 511 P.2d 1020 (1973).
o When an insurer is defending under a reservation of rights, the
insurer has an obligation to retain and pay for competent defense
counsel who are loyal only to the insured. Tank v. State Farm Fire &
Cas. Co., 105 Wash. 2d 381, 715 P.2d 1133 (1986)
o A third-party claimant may not sue an insurer directly for breach of
the insurer's duty of good faith under the liability policy, the IFCA,
or the CPA. The first-party may assign their rights to a third-party
claimant and the third-party claimant assumes all the claims in the
same standing that the first-party had. Tank v. State Farm Fire &
Casualty Co., 105 Wn.2d 381, 393 (Wash. 1986).
o However, under the CPA, non-consumers and non-parties to a
business relationship may bring claims for deceptive acts. Panag v.
Farmers Ins. Co. of Washington, 166 Wash.2d 27, 204 P.3d 885 (2009).
- 255 -
o No. Insurers do not owe a duty of good faith to third-party

claimants. However, insurer has a duty to avoid intentional
tortuous acts (including, intentional infliction of emotional distress
and fraudulent misrepresentation). Dussault v. Am. Intl Group, 123
Wn. App. 863 (Wash. Ct. App. 2004).

o Same as for a first-party claimant, see above. Three years for tort
actions; four years under the CPA; six years for breach of contract
claims; and not less than 1 year under the policy provisions.
- 256 -
WASHINGTON, D.C.
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? No, with first
party policy claims suit may only be based on a theory of breach of
contract. With third party policy claims, no controlling D.C. decision has
specifically ruled on this issue, but D.C. would probably permit a bad
faith claim for failure to settle.
Can third parties sue for bad faith (i.e., third party bad faith)? No case
permits such claims.
o No. Although D.C. has prohibitions against unfair claims practices,
including a failure to pay a claim for a reason that is arbitrary or
capricious based on all available information, D.C. Code 312231.17, this provision specifically does not create or imply a
private cause of action for a violation of this chapter. D.C. Code
31-2231.02(a).
o Not in the context of first party policy claims. The D.C. Court of
Appeals (the highest court of this jurisdiction) has specifically
rejected the argument that there should be a common law cause of
action in tort for bad faith by an insurer in handling of first party
claims. Choharis v. State Farm Fire & Cas. Co., 961 A.2d 1080, 1087
(D.C. 2008):
Disputes relating to the respective obligations of the
parties to an insurance contract should generally be
addressed within the principles of law relating to
- 257 -
contracts, and bad faith conduct can be compensated

within those principles. We see no compelling basis
for complicating matters by intertwining such
disputes with considerations peculiar to tort.
****
If there is something special in the insurance
relationship that calls for protection of policy holders
beyond that provided by contract principles, such a
determination is one most appropriately to be made
by the legislature.
The Choharis court cited with approval the United States
District Court opinion of Judge John Bates in Firemans Fund
Ins. Co. v. CTIA-The Wireless Assn., 480 F. Supp.2d 7 (DDC
2007)(rejecting a claim for bad faith under tort principles for
insurers alleged bad faith failure to provide a defense in
suits against its insured).
o In the context of third party policy claims, a bad faith claim by an
insured against the insurer would probably be permitted for failure
to settle. The D.C. Court of Appeals has never specifically ruled on
whether there can be a tort-based cause of action. The Court of
Appeals has pointed out that every contract [of insurance]
contains within it an implied covenant to act in good faith and
damages may be recovered for its breach as part of a contract
action. Disputes relating to the respective obligations of the parties
to an insurance contract should generally be addressed within the
principles of law relating to contracts . . . . Choharis, 961 A.2d at
1087. However, the Choharis decision cited with approval
Maryland law on this question. 961 A.2d at 1088; see also Firemans
Fund Ins. Co. v. CTIA-The Wireless Assn., 480 F. Supp.2d at 11
(Maryland law is the basis for the District of Columbias common
law and therefore is an especially persuasive authority when the
Districts common law is silent. (quoting Napolean v. Heard, 455
A.2d 901, 903 (D.C. 1983)). Maryland law does recognize a bad
faith tort based on an insurers failure to settle a third party claim . .
. . Firemans Fund, 480 F. Supp.2d at 11. However, as the Firemans
Fund decision pointed out, Maryland law has not recognized a bad
faith failure in the third party coverage beyond that situation (in
- 258 -
particular, no cause of action has been permitted based on alleged

bad faith failure to defend based on alleged lack of coverage). Id.
The Maryland tort cause of action is based on a conclusion that
there is a fiduciary duty on the part of the insurer. Messmer v.
Maryland Auto Ins. Fund, 253 Md. 241, 263, 725 A.2d 1053, 1064
(1999). The Choharis decision of the D.C. Court of Appeals
specifically did not exclude the possibility of fiduciary principles
coming into play in certain third-party situations, such as where the
insurance company is involved in a settlement of a third-party
claim or directs the actual course of the defense. 961 A.2d at 1090,
n. 15.

o Three years. DC. Code 12-301(7). The D.C. Court of Appeals has
indicated that the cause of action accrues at the time of the breach
of contract, but has applied the discovery rule to situations
where the relationship between the fact of injury and the alleged
[wrongful] conduct is obscure when the injury occurs. Murray v.
Wells Fargo Home Mortgage, 953 A.2d 308, 321 (D.C. 2008)(quoting
Bussineau v. President and Directors of Georgetown College, 518 A.2d
423, 425 (D.C. 1986).
o Not applicable in the absence of a separate tort of bad faith in the
context of first party claims.
o In the event the D.C. courts would follow the Maryland approach
of permitting a tort claim for bad faith failure to settle, the
presence of one or more of the following acts or circumstances may
affect the good faith posture of the insurer: the severity of the
plaintiff's injuries giving rise to the likelihood of a verdict greatly in
excess of the policy limits; lack of proper and adequate
investigation of the circumstances surrounding the accident; lack of
skillful evaluation of plaintiff's disability; failure of the insurer to
inform the insured of a compromise offer within or near the policy
limits; pressure by the insurer on the insured to make a
- 259 -
contribution towards a compromise settlement within the policy

limits, as an inducement to settlement by the insurer; and actions
which demonstrate a greater concern for the insurer's monetary
interests than the financial risk attendant to the insured's
predicament. State Farm Auto Ins. Co. v. White, 248 Md. 324, 332,
236 A.2d 269, 273 (1967).
o In the first party claim context, only damages recoverable in
contract. Choharis, 961 A.2d at 1087.
o Inasmuch as any recovery for bad faith failure to settle would
depend upon the D.C. courts applying Maryland law, they would
most likely look to Maryland law for the measure of damages.
Ordinarily the measure of damages in a bad faith failure to settle
case is the amount by which the bonafide judgment rendered in the
underlying action exceeds the amount of insurance coverage.
Kremen v. Md. Auto Ins. Fund, 363 Md. 663, 675, 770 A.2d 170, 177
(2001).
o Punitive damages would probably not be permitted unless some
recognized tort other than an allegation of bad faith is proved.
[Where the basis of a complaint is, as here, a breach of contract,
punitive damages will not lie, even if it is proved that the breach
was willful, wanton, or malicious. Choharis, 961 A.2d at 1090
(quoting Sere v. Group Hospitalization, Inc., 443 A.2d 33, 37 (D.C.),
cert. denied, 459 U.S. 912 (1982)). See also, Firemans Fund Ins. Co. v.
CTIA-The Wireless Assn., 480 F. Supp.2d 11, 13-15.
o In the event such damages were to be permitted, the tortuous
conduct by defendant must have been outrageous, characterized
by malice, wantonness, gross fraud, recklessness, or willful
disregard of the plaintiffs rights. Choharis, 961 A.2d at 1090
(quoting Sere v. Group Hospitalization, Inc., 443 A.2d 33, 37 (D.C.),
cert. denied, 459 U.S. 912 (1982)). The only reported D.C. case
permitting punitive damages in such a case was Central Armature
- 260 -
Works, Inc. v. American Motorists Ins. Co., 520 F.Supp. 283 (D.D.C.
1981). Not only was that case a rather egregious one, involving a
finding that the insurer coerced the insured into relinquishing its
rights under the policy, but it has been severely criticized by
subsequent decisions, most recently by Firemans Fund, 480 F.
Supp.2d at 15 (Central Armature is a questionable source of law),
and by Thorpe v. Banner Life Ins. Co., 632 F.Supp.2d 8, 19 (D.D.C.
2009).
o
D.C. has not issued a controlling ruling on this issue. However,

under Maryland law, to which D.C. looks in the absence of its own
authority, if there is an actual conflict of interest, independent
counsel paid for by the insurer may be required. Brohawn v.
Transamerica Ins. Co., 276 Md. 396, 347 A.2d 842 (1975). However,
the mere presence of a bad faith failure to settle does not create an
actual conflict so as to entitle the insured to reimbursement for its
own independent counsel fees incurred in the defense of the case.
Allstate Ins. Co. v. Campbell, 639 A.2d 652, 334 Md. 381 (1994).
o No. See D.C. Code 31-2231.02(a).
o No.
- 261 -
WEST VIRGINIA
SUMMARY:
However, third parties may bring a cause of action under the West
Virginia Human Rights Act against insurers when they assert that the
insurers failure to settle or negotiate in good faith was borne of a
discriminatory animus. See Michael v. Appalachian Heating, LLC, 2010 W.
Va. LEXIS 69 (June 11, 2010). Significantly, the Courts decision in Michael
was the subject of a rehearing conference on September 9, 2010, therefore
the viability of a cause of action pursuant to Michael is in flux.
o Yes. At the outset, it is noteworthy that the Supreme Court of
Appeals of West Virginia has explained that a bad faith action
differs from a statutory cause of action. In particular, the Court
provided that:
the phrase bad faith is used to refer to the states
unfair settlement practices statute. However, there
is actually a technical distinction between a bad
faith claim and an unfair settlement practices
claim. The phrase bad faith was developed to
describe the common law action against an insurer.
The phrase unfair settlement practices was
developed to describe the statutory action against an
insurer. Because the statutory claim actually includes
the elements of a cause of action for the common law
claim, our cases use the two phrases interchangeably.
Light v. Allstate Ins. Co., 506 S.E.2d 64, 68 n.5 (W. Va. 1998).
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o As to the statutory cause of action, West Virginia Code 33-11-4(9),

entitled Unfair claim settlement practices, is considered the bad
faith statute. It is part of the West Virginia Unfair Trade Practices
Act, W. Va. Code 33-11-1, et seq., which prohibits unfair
competition and unfair or deceptive acts or practices by insurers
and their agents. Section 33-11-4(9) provides as follows:
No person shall commit or perform with such frequency
as to indicate a general business practice any of the
following:
(a) Misrepresenting pertinent facts or insurance policy
(b) Failing to acknowledge and act reasonably promptly
upon communications with respect to claims arising under
insurance policies;
(c) Failing to adopt and implement reasonable
standards for the prompt investigation of claims arising
under insurance policies;
(d) Refusing to pay claims without conducting a
reasonable investigation based upon all available
information;
(e) Failing to affirm or deny coverage of claims within a
completed;
(f) Not attempting in good faith to effectuate prompt,
fair and equitable settlements of claims in which liability
has become reasonably clear;
(g) Compelling insureds to institute litigation to
recover amounts due under an insurance policy by offering
actions brought by the insureds, when the insureds have
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made claims for amounts reasonably similar to the amounts

ultimately recovered;
(h) Attempting to settle a claim for less than the
amount to which a reasonable man would have believed he
was entitled by reference to written or printed advertising
material accompanying or made part of an application;
(i) Attempting to settle claims on the basis of an
application which was altered without notice to, or
knowledge or consent of, the insured;
(j) Making claims payments to insureds or beneficiaries
not accompanied by a statement setting forth the coverage
under which payments are being made;
(k) Making known to insureds or claimants a policy of
settlements or compromises less than the amount awarded
in arbitration;
(l) Delaying the investigation or payment of claims by
requiring an insured, claimant, or the physician of either to
submit a preliminary claim report and then requiring the
subsequent submission of formal proof of loss forms, both of
which submissions contain substantially the same
information;
(m) Failing to promptly settle claims, where liability
has become reasonably clear, under one portion of the
insurance policy coverage in order to influence settlements
under other portions of the insurance policy coverage;
(n) Failing to promptly provide a reasonable
explanation of the basis in the insurance policy in relation
to the facts or applicable law for denial of a claim or for the
offer of a compromise settlement;
(o) Failing to notify the first party claimant and the
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provider(s) of services covered under accident and sickness

insurance and hospital and medical service corporation
insurance policies whether the claim has been accepted or
denied and if denied, the reasons therefor, within fifteen
calendar days from the filing of the proof of loss: Provided,
That should benefits due the claimant be assigned, notice to
the claimant shall not be required: Provided, however, That
should the benefits be payable directly to the claimant,
notice to the health care provider shall not be required. If
the insurer needs more time to investigate the claim, it shall
so notify the first party claimant in writing within fifteen
calendar days from the date of the initial notification and
every thirty calendar days, thereafter; but in no instance
shall a claim remain unsettled and unpaid for more than
ninety calendar days from the first party claimant's filing
of the proof of loss unless, as determined by the Insurance
Commissioner, (1) there is a legitimate dispute as to
coverage, liability or damages; or (2) the claimant has
fraudulently caused or contributed to the loss. In the event
that the insurer fails to pay the claim in full within ninety
calendar days from the claimant's filing of the proof of loss,
except for exemptions provided above, there shall be
assessed against the insurer and paid to the insured a
penalty which will be in addition to the amount of the claim
and assessed as interest on the claim at the then current
prime rate plus one percent. Any penalty paid by an
insurer pursuant to this section shall not be a consideration
in any rate filing made by the insurer.
W. Va. Code 33-11-4(9).
o Although the Unfair Trade Practices Act and its unfair claim
settlement practices subsection do not expressly provide for
a private cause of action where there have been violations,
the Supreme Court of Appeals of West Virginia has held that
an implied cause of action exists for a violation of Section 3311-4(9). Syl. pt. 2, in part, Jenkins v. J.C. Penney Cas. Ins. Co.,
280 S.E.2d 252 (W. Va. 1981), overruled on other grounds by
State ex rel. State Farm Fire & Cas. Co. v. Madden, 451 S.E.2d
721 (W. Va. 1994). To show entitlement to recovery on a
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private cause of action under subdivision (9), a plaintiff must

show: (1) that there has been a violation or that there have
been multiple violations of that subsection in the
management of the plaintiff's claim; and (2) that the
violation or violations entailed a general business practice
on the part of the insurer. McCormick v. Allstate Ins. Co., 475
S.E.2d 507, (W. Va. 1996).
o Keep in mind that the West Virginia Insurance Commissioner has
promulgated various rules that further regulate the insurance
industry and define particular unfair claims settlement practices.
For example, Section 114-14-3 of the West Virginia Code of State
Rules governs the necessary contents of an insurers claims files,
Section 114-14-4 speaks to an insurers representation of policy
provisions and benefits, and Section 114-14-5 provides standards
for an insurers acknowledgement of pertinent communications
from an insured. Section 114-14-6 sets forth standards for prompt
investigations and fair and equitable settlements applicable to all
insurers, and Section 114-14-7 provides additional standards that
apply specifically to settlement of automobile insurance claims.
o Yes. In syllabus point 1 of Hayseeds, Inc. v. State Farm Fire &
Casualty, 352 S.E.2d 73 (W. Va. 1986), the Supreme Court first
recognized a common law bad faith claim when it announced that
whenever a policyholder substantially prevails in a property
damage suit against its insurer, the insurer is liable for: (1) the
insureds reasonable attorneys fees in vindicating its claim; (2) the
insureds damages for net economic loss caused by the delay in
settlement, and damages for aggravation and inconvenience.
Notably, a policyholder need not show that the insurer acted
wrongfully or unreasonably in order to recover for common
law bad faith; rather, he or she need only substantially prevail.
Id. at 80. The principles underlying Hayseeds were extended to firstparty claims concerning uninsured and underinsured motorist
coverage. See syl. pt. 6, Marshall v. Saseen, 450 S.E.2d 791 (W. Va.
1994) (providing that when a policyholder of uninsured or
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underinsured motorist coverage issued pursuant to W. Va. Code

33-6-31(b) substantially prevails in a suit involving such coverage
under W. Va. 33-6-31(d), the insurer issuing such policy is liable
for the amount recovered up to policy limits, the policyholders
reasonable attorney fees, and damages proven for aggravation and
inconvenience.).
o The Court defined substantially prevails in Syllabus Point 1 of
Jordan v. National Grange Mutual Ins. Co., 183 W. Va. 9, 393 S.E.2d
647 (1990), as it explained that an insured substantially prevails
in a property damage action against his or her insurer when the
action is settled for an amount equal to or approximating the
amount claimed by the insured immediately prior to the
commencement of the action, as well as when the action is
concluded by a jury verdict for such an amount. In either of these
situations the insured is entitled to recover reasonable attorney's
fees from his or her insurer, as long as the attorneys services were
necessary to obtain payment of the insurance proceeds.
o Additionally, wherever there is a failure on the part of an insurer
to settle within policy limits where there exists the opportunity to
settle and where such settlement within policy limits would release
the insured from any and all personal liability, the insurer has
prima facie failed to act in its insured's best interest and such
failure to so settle prima facie constitutes bad faith toward its
insured. Syl. pt. 2 Shamblin v. Nationwide Mut. Ins. Co., 396 S.E.2d
766 (W. Va. 1990).

o The statute of limitations for both statutory and common law bad
faith claims is one year. See syl. pt. 1, Wilt v. State Auto. Ins. Co., 506
S.E.2d 608 (W. Va. 1998) (finding that statutory bad faith claims
have a one year statute of limitations); Noland v. Va. Ins. Reciprocal,
686 S.E.2d 23, 35 (W. Va. 2009) (holding that one year statute of
limitations applies to common law claims).
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o An insurer may affirmatively show that its actions comported with

the provisions of West Virginia Code 33-11-4(9) and the
corresponding rules. An insurer may also assert the affirmative
defense of the statute of limitations.
o Also, where an insurer has failed to settle a claim within policy
limits and had the opportunity to do so, the insurer may be held
liable for a jury verdict in excess of policy limits. Under those
circumstances:
It will be the insurers burden to prove by clear and

convincing evidence that it attempted in good faith to
negotiate a settlement, that any failure to enter into a
settlement where the opportunity to do so existed was based
on reasonable and substantial grounds, and that it accorded
the interests and rights of the insured at least as great a
respect as its own.
In assessing whether an insurer is liable to its insured for

personal liability in excess of policy limits, the proper test to
be applied is whether the reasonably prudent insurer would
have refused to settle within policy limits under the facts
and circumstances, bearing in mind always its duty of good
faith and fair dealing with the insured. Further, in
determining whether the efforts of the insurer to reach
settlement and to secure a release for its insured as to
personal liability are reasonable, the trial court should
consider whether there was appropriate investigation and
evaluation of the claim based upon objective and cogent
evidence; whether the insurer had a reasonable basis to
conclude that there was a genuine and substantial issue as to
liability of its insured; and whether there was potential for
substantial recovery of an excess verdict against its insured.
Not one of these factors may be considered to the exclusion
of the others.
Syl. pts. 3, 4, Shamblin v. Nationwide Mut. Ins. Co., 396 S.E.2d
766 (W. Va. 1990).
- 268 -
o As to statutory claims, a prevailing plaintiff may recover the

increased costs and expenses, including increased attorney fees,
resulting from an insurers use of an unfair business practice and
settlement or failure to settle the underlying claim. McCormick v.
Allstate Ins. Co., 475 S.E.2d 507, 515 (W. Va. 1996).
o With respect to common law claims, whenever a policyholder
substantially prevails in a suit against its insurer, the insurer is
liable for: (1) the insureds reasonable attorneys fees in vindicating
its claim; (2) the insureds damages for net economic loss caused by
the delay in settlement, and damages for aggravation and
inconvenience. Syl. pt. 1, Hayseeds, Inc. v. State Farm Fire & Casualty,
352 S.E.2d 73 (W. Va. 1986); Syl. pt. 6, Marshall v. Saseen, 450 S.E.2d
791 (W. Va. 1994). Presumptively, reasonable attorneys fees in
this type of case are one-third of the face amount of the policy,
unless the policy is either extremely small or enormously large.
Hayseeds Inc., 352 S.E.2d at 79-80. Damages for net economic loss
include prejudgment interest and other compensatory damages,
such as lost profits, if they can be shown to be the result of the
delay in paying the claim. See Smithson v. U.S. Fid. & Guar. Co., 411
S.E.2d 850, 861-62 (W. Va. 1991). Damages for aggravation and
inconvenience include damages associated with loss of use of the
personal property but relate as well to the aggravation and
inconvenience shown in the entire claims collection process. Syl.
pt. 4, in part, McCormick v. Allstate Ins. Co., 475 S.E.2d 507 (W. Va.
1996).
o As set forth above, damages in excess of policy limits may be
awarded against an insured in accordance with the strictures of
Shamblin v. Nationwide Mut. Ins. Co., 396 S.E.2d 766 (W. Va. 1990).
o Yes. Punitive damages can be awarded on both statutory and
common law claims. See McCormick v. Allstate Ins. Co., 505 S.E.2d
454, 458-59 (W. Va. 1998). However, in order to recover punitive
damages, an insured must meet an actual malice standard. Id. at
459. That is, an insurer cannot be held liable for punitive damages
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by its refusal to pay on an insured's property damage claim unless

such refusal is accompanied by a malicious intention to injure or
defraud. Hayseeds, Inc., 352 S.E.2d at 74, syl. pt. 2. Moreover, the
Court has explained that punitive damages for failure to settle a
property dispute shall not be awarded against an insurance
company unless the policyholder can establish a high threshold of
actual malice in the settlement process. By actual malice we mean
that the company actually knew that the policyholders claim was
proper, but willfully, maliciously and intentionally denied the
claim. Hayseeds, Inc., 352 S.E.2d at 79-80.
o No, but the West Virginia Supreme Court has not yet addressed the
issue.
o No. The West Virginia legislature expressly eliminated a statutory
cause of action for third party bad faith in 2005 with its enactment
of West Virginia Code 33-11-4a. Per Section 33-11-4a; a claimant
may only file an administrative complaint with the Insurance
Commissioner.
o However, the Supreme Court very recently held that the West
Virginia Human Rights Act, W. Va. Code 5-11-9(7)(A), prohibits
unlawful discrimination by a tortfeasors insurer in the settlement
of a property damage claim when the discrimination is based upon
race, religion, color, national origin, ancestry, sex, age, blindness,
disability or familial status. Syl. pt. 7, Michael v. Appalachian
Heating, LLC, 2010 W. Va. LEXIS 69 (June 11, 2010). In syllabus
point 8, Michael held that Section 33-11-4a does not prohibit a third
party cause of action against an insurer under the Human Rights
Act. Thus, although typical third party actions are not permitted in
West Virginia under the Unfair Trade Practices Act, a third party
- 270 -
may nevertheless bring an action against an insurer under the

Human Rights Act.
As stated above, the Court conducted a rehearing conference

in Michael on September 9, 2010. As of the date of this
publication, the Court had rendered no decision on whether
the case will be reheard or whether the petition for rehearing
will be dismissed.
o No. The Supreme Court has held that there is no common law
duty of good faith and fair dealing to third parties. See Syl., Elmore
v. State Farm Mut. Auto. Ins. Co., 504 S.E.2d 893 (W. Va. 1998).

o The statute of limitations to assert a cause of action under the West
Virginia Human Rights Act is two years. See McCourt v. Oneida
Coal Co., 425 S.E.2d 602, 606 (W. Va. 1992).
o As stated above, a traditional bad faith cause of action cannot be
asserted. Rather, a third party may assert that the insurer violated
the Human Rights Act in its handling of the third partys claim.
Because this pronouncement from the Supreme Court occurred so
recently, it remains to be seen how the case law will develop for
such a cause of action.
o Nonetheless, the defenses available to the insurer should include
those defenses typically available under the Human Rights Act.
Thus, the prosecution of such a claim may be expected to follow a
three-step evidentiary framework: (1) the plaintiff has the burden
of proving by the preponderance of the evidence a prima facie case
of discrimination; (2) if the plaintiff succeeds in proving the prima
facie case, the burden shifts to the defendant to articulate some
- 271 -
legitimate nondiscriminatory reason for its actions; and (3) should

the defendant carry this burden, the plaintiff must then have the
opportunity to prove by a preponderance of the evidence that the
legitimate reasons offered by the defendant were not its true
reasons, but were a pretext for discrimination. See WheelingPittsburgh Steel Corp. v. Rowing, 517 S.E.2d 763 (W. Va. 1999)
(following the procedures outlined in McDonnell Douglas Corp. v.
Green, 411 U.S. 792 (1973)).
o Per West Virginia Code 5-11-13(c), if the court finds that the
defendant has engaged or is engaging in a discriminatory practice
charged in the complaint, the court shall enjoin the defendant
from engaging in such discriminatory practices, and the court may
grant any legal or equitable relief as the court deems appropriate.
In actions brought under this section, the court in its discretion may
award all or a portion of the costs of litigation, including reasonable
attorney fees and witness fees, to the complainant.
o Punitive damages are available to claimants for violations of the
Human Rights Act. See Haynes v. Rhone-Poulenc, Inc., 521 S.E.2d 331
(W. Va. 1999); Vandevender v. Sheetz, Inc., 490 S.E.2d 678 (W. Va.
1997).
- 272 -
WISCONSIN
SUMMARY:
Can third parties sue for bad faith (i.e., third party bad faith)? Generally,
No.
o Generally, no.
An indirect exception is Section 102.18(1)(b), Wis. Stat. which

provides the Department of Workforce Development with
authority to include a penalty in a workers compensation
award if it determines an employers or an insurance
carriers suspension, termination or failure to make
payment of workers compensation benefits is in bad faith;
Section DWD 80.70, Wis. Admin. Code further defines what
constitutes bad faith in a workers compensation setting.
o Section INS 6.11 of the Wisconsin Administrative Code provides

the Commissioner of Insurance with authority to penalize insurers
for bad faith violations; while the Rules do not provide insureds
with a private right of action against insurance companies,
violation of the Rules may be evidence of bad faith. Heyden v.
Safeco Title Ins. Co., 175 Wis. 2d 508, 498 N.W.2d 905 (Ct. App. 1993),
overruled on other grounds by Weiss v. United Fire and Cas. Co., 197
Wis. 2d 365, 541 N.W.2d 753 (1995).
- 273 -
o The tort of bad faith: Anderson v. Continental Ins. Co., 85 Wis. 2d

675, 271 N.W.2d 368 (1978). See Trinity Evangelical Lutheran Church
v. Tower Ins. Co., 2003 WI 46, 261 Wis.2d 333, 661 N.W.2d 789,
reconsideration denied, 2003 WI 126, 265 Wis.2d 421, 668 N.W.2d 561,
cert. denied, 540 U.S. 1074, 124 S. Ct. 925, 157 L.Ed.2d 743 (2003);
Weiss v. United Fire & Cas. Co., 197 Wis. 2d 365, 541 N.W.2d 753
(1995). To show a claim for bad faith, a plaintiff must show the
absence of a reasonable basis for denying benefits of the policy and
the defendants knowledge or reckless disregard of the lack of a
reasonable basis for denying the claim.
The insured must first show the insurer did not have a
reasonable basis to deny the benefits of the policy that is,
the insurer did not possess information that would lead a
reasonable insurer to conclude an insureds claim is fairly
debatable. The "fairly debatable" test is an objective
analysis which requires a claim to be investigated properly
and the results of that investigation to be subject to
reasonable evaluation and review. The reasonableness of
the insurer's conduct is determined by examining the
circumstances which existed when the insurer made its
decision to deny benefits.
The insured must also show the insurers knowledge or

reckless disregard of the lack of a reasonable basis for
denying then claim. This is a subjective analysis. The tort of
bad faith cannot be unintentional; it is the absence of honest,
intelligent action or consideration based upon knowledge of
the facts and circumstances upon which a decision is
predicated. There is a duty of ordinary care and reasonable
diligence on the part of an insurer in handling claims, and it
must be exercised with honest and informed judgment.
Therefore, it is proper when applying the bad faith test to
determine whether a claim was properly investigated and
whether the results of the investigation were subjected to a
reasonable evaluation and review. The focus for
determining whether an insurer is liable for bad faith is the
sufficiency or strength of its reasoning.
- 274 -
o As applied in bad faith failure to settle scenarios: Hilker v. Western

Auto. Ins. Co., 204 Wis. 1, 231 N.W. 257 (1930), on rehearing, 204 Wis.
12, 235 N.W. 431 (1931). See Roehl Transport, Inc. v. Liberty Mut. Ins.
Co., WI 2010 49, ___ N.W.2d ___, 2010 WL 2486808; Mowry v. Badger
State Mut. Cas. Co., 129 Wis.2d 496, 385 N.W.2d 171 (1986).
An insurance company owes a duty to its insured to settle or

compromise a claim made against the insured and to act in
good faith in doing so. The duty is analogous to that of a
fiduciary, and is implied by the terms of the insurance policy
that give the insurance company exclusive power to settle
claims. The tort of bad faith is derived from the implied
covenant of good faith and fair dealing found in every
contract.
An insurers decision to settle should result from the honest

weighing of the probabilities of defeating the claim, and be a
honest and intelligent decision based upon knowledge of the
facts and circumstances upon which liability and potential
damages are predicated which are obtained thorough a
diligent investigation and evaluation of the underlying
circumstances of the claim and on informed interaction with
the insured.

o Section 893.57, Wis. Stat. provides a two-year statute of limitations
for bad faith causes of action. Warmka v. Hartland-Cicero Mut. Ins.
Co., 136 Wis.2d 31, 35, 400 N.W.2d 923, 925 (1987).
An insureds bad faith claim accrues when the insured

discovers, or in the exercise of due diligence should have
discovered, the injury. Davis v. Am. Family Mut. Ins. Co., 212
Wis.2d 382, 391-92 569 N.W.2d 64, 68 (Ct. App. 1997).
o Coverage for the insureds claim is fairly debatable. Mowry v.
Badger State Mut. Cas. Co., 129 Wis.2d 496, 385 N.W.2d 171 (1986).
- 275 -
o The insurers liability for the claim is fairly debatable. Anderson

v. Continental Ins. Co., 85 Wis. 2d 675, 271 N.W.2d 368 (1978).
o The insurer has properly investigated the claim and subjected the
results of the investigation to a reasonable evaluation and review.
Anderson v. Continental Ins. Co., 85 Wis. 2d 675, 271 N.W.2d 368
(1978).
o Tort-style consequential damages:
Jones v. Secura Ins. Co., 2002 WI 11, 249 Wis. 2d 623, 638
N.W.2d 575 (2002); DeChant v. Monarch Life Ins. Co., 200 Wis.
2d 559, 547 N.W.2d 592 (1996): "[W]hen an insurer acts in
bad faith by denying benefits, it is liable to the insured in
tort for any damages which are the proximate result of that
conduct." These damages are available even in the absence
of a valid breach of contract claim, and also include
damages that were otherwise recoverable in a breach of an
insurance contract claim. However, an insured should not
be able to recover duplicative damages under both a bad
faith tort claim and a breach of contract claim.
o Emotional distress damages:
Jones v. Secura Ins. Co., 2002 WI 11, 249 Wis. 2d 623, 638
N.W.2d 575 (2002); Anderson v. Continental Ins. Co., 85 Wis.
2d 675, 271 N.W.2d 368 (1978): Recovery for emotional
distress caused by an insurer's bad faith should be only
allowed for severe distress, and when substantial other
damage is suffered apart from the loss of contract benefits.
o Breach of contract damages:
Anderson v. Continental Ins. Co., 85 Wis. 2d 675, 271 N.W.2d

368 (1978). [S]separate damages may be recovered for the
tort and for the contract breach.
- 276 -
o Attorneys fees:
Danner v. Auto-Owners Ins., 2001 WI 90, 79, 245 Wis.2d49,

629 N.W.2d159; DeChant v. Monarch Life Ins. Co., 200 Wis. 2d
559, 547 N.W.2d 592 (1996); Allied Processors, Inc. v. Western
Natl Mut. Ins. Co., 2001 WI App 129, 246 Wis. 2d 579, 629
N.W.2d 329 (2001): Attorney fees incurred in proving a bad
faith claim are not awarded as attorney fees, but rather as an
item of damages caused by an insurer's bad faith refusal to
pay benefits owed.
o Yes. Anderson v. Continental Ins. Co., 85 Wis. 2d 675, 271 N.W.2d
368 (1978). See Trinity Evangelical Lutheran Church v. Tower Ins. Co.,
2003 WI 46, 261 Wis.2d 333, 661 N.W.2d 789, reconsideration denied,
2003 WI 126, 265 Wis.2d 421, 668 N.W.2d 561, cert. denied, 540 U.S.
1074, 124 S. Ct. 925, 157 L.Ed.2d 743 (2003); Section 895.85 (3), Wis.
Stat.: Proof of a bad faith claim does not necessarily make the
award of punitive damages appropriate. The intent necessary to
maintain an action for bad faith is distinct from what must be
shown to recover punitive damages. The factors necessary for an
award of punitive damages require a showing of: (1) evil intent
deserving of punishment or of something in the nature of special
ill-will; or (2) wanton disregard of duty; or (3) gross or outrageous
conduct.
o Wisconsin has not expressly adopted Cumis. However, the several
intermediate court of appeals opinions state an insurers
reservation of rights provides the insured with the right to control
the defense. See e.g., Radke v. Firemans Fund Ins. Co., 217 Wis. 2d 39,
577 N.W.2d 366 (Ct. App. 1998); Jacob v. West Bend Mut. Ins. Co., 203
Wis. 2d 524, 536 N.W.2d 800 (Ct. App. 1996) (the insurer may give
the insured notice of the insurers intent to reserve its coverage
rights, which allows the insured the opportunity to have a defense
not subject to the control of the insurer although the insurer
- 277 -
remains liable for the legal fees incurred). A Federal trial court has
ruled an insureds right to control its defense does not necessarily
encompass a right to select counsel, and only requires the insurer to
pay a reasonable charge within the market for defense costs given
the type of litigation and the particular geographic area. HK
Systems, Inc. v. Admiral Ins. Co., 2005 WL 1563340 (E.D. Wis. 2005).
o No.
o Generally, No. Kranzush v. Badger State Mut. Cas. Co., 103 Wis. 2d
56, 307 N.W.2d 256 (1981): The insurer's duty of good faith and
fair dealing arises from the insurance contract and runs to the
insured. No such duty can be implied in favor of the claimant from
the contract since the claimant is a stranger to the contract and to
the fiduciary relationship it signifies. Nor can a claimant reasonably
expect there to be such a duty, inasmuch as the insurer and the
insured are aligned in interest against the claimant. In the absence
of any such duty, the third-party claimant cannot assert a claim for
failing to settle his claim, and we therefore decline to recognize
such a claim for relief under common law tort principles.
But see Plautz v. Time Ins. Co., 189 Wis. 2d 136, 525 N.W.2d
342 (Ct. App. 1994) (an exception to this rule exists to a
beneficiarys right to sue an insurer for benefits due under a
life insurance policy when the insured owner of the policy
has passed away).
- 278 -
WYOMING
SUMMARY:
Can insureds sue for bad faith (i.e., first party bad faith)? Yes. McCullough
v. Golden Rule Ins. Co., 789 P.2d 855 (WY 1990).
o No. Wyoming has adopted an Unfair Claims Settlement Practices
Act. Wyo. Stat. 26-13-124. It does not create a private right of
action. Herrig v. Herrig, 844 P.2d 487, 494 (Wyo. 1992): The
Wyoming Insurance Code, Wyo.Stat. 26-1-101 to 26-44-117 (1991
& Supp.1992), is a comprehensive enactment for the regulation of
the insurance industry. The insurance commissioner is charged
with the responsibility of enforcing the provisions of the Code.
Section 26-2-109(a)(iii). In order to carry out this responsibility, the
insurance commissioner is granted broad rule making,
investigatory, and enforcement authority. See generally 26-2-101
to -130. Absent an express provision to the contrary, we do not
believe that the Wyoming Legislature intended for the Code to also
be enforced by private action. Accordingly, we hold that no
implied private right of action exists under 26-13-124 of the
Wyoming Insurance Code.
o Accord: Julian v. New Hampshire Insurance Company, 694 F.Supp.
1530 (D.Wyo.1988).
o Yes. McCullough v. Golden Rule Ins. Co., 789 P.2d 855 (WY 1990).
We believe the appropriate test to determine bad faith is the objective
- 279 -
standard whether the validity of the denied claim was not fairly
debatable. . . . To show a claim for bad faith, a plaintiff must show
the absence of a reasonable basis for denying benefits of the policy

and the defendant's knowledge or reckless disregard of the lack of
a reasonable basis for denying the claim. It is apparent, then, that
the tort of bad faith is an intentional one. Id. at 860.
o However, a breach of a specific term of the policy is not required
and bad faith may exist in handling the claim even where the claim
is fairly debatable. Hatch v. State Farm Fire & Cas. Co., 842 P.2d
1089 (WY 1992). The cause of action exists but the standard to be
applied is confused and unsettled.
o A cause of action for bad faith will lie when a liability insurer fails
in bad faith to settle a third-party claim within policy limits against
its insured. Bad faith in this context would occur if an excess
judgment were obtained under circumstances when the insurer
failed to exercise intelligence, good faith, and honest and
conscientious fidelity to the common interest of the [insured] as
well as of the [insurer] and [to] give at least equal consideration to
the interest of the insured. Herrig v. Herrig, 844 P.2d 487, 490
(Wyo. 1992) (citing Western Casualty and Surety Company v. Fowler,
390 P.2d 602 (Wyo.1964)).
o An action for bad faith will also lie when an insurer fails to inform
its insured of first-party policy benefits where the insured brings a
third-party liability claim against another of the insurer's insureds
and it is apparent to the insurer that (1) there is a strong likelihood
that its insured only can be compensated fully under her own
policy and (2) the insured has no basis to believe that [she] must
rely upon [her] policy for coverage. Herrig v. Herrig, 844 P.2d 487,
491 (Wyo. 1992) (citing Darlow v. Farmers Insurance Exchange, 822
P.2d 820, 828 (Wyo.1991)).

o Wyo. Stat. 1-3-105 (10 years on written contract, 4 years for injury
to rights not arising on contract, 1 year on a statute for penalty or
forfeiture).
- 280 -
o The law regarding defenses unique to claims of bad faith is
unsettled. However, as noted above, it is not bad faith to deny a
claim that is fairly debatable. McCullough v. Golden Rule Ins. Co.,
789 P.2d 855 (WY 1990).
o General damages for both breach of contract and tort. McCullough
v. Golden Rule Ins. Co., 789 P.2d 855 (WY 1990).
o Attorneys Fees under Wyo. Stat. 26-15-124(c) are also possible. It
provides:
(c) In any actions or proceedings commenced against any insurance
company on any insurance policy or certificate of any type or kind of
insurance, or in any case where an insurer is obligated by a liability
insurance policy to defend any suit or claim or pay any judgment on
behalf of a named insured, if it is determined that the company refuses to
pay the full amount of a loss covered by the policy and that the refusal is
unreasonable or without cause, any court in which judgment is rendered
for a claimant may also award a reasonable sum as an attorney's fee and
interest at ten percent (10%) per year.
See Herrig v. Herrig, 844 P.2d 487, 494-95 (Wyo. 1992) (this section
may apply even if the insurer ultimately pays the loss).
o Yes. The standard is willful and wanton conduct. McCullough v.
Golden Rule Ins. Co. 789 P.2d 855, 860-61 (WY 1990).
- 281 -
o No. Herrig v. Herrig, 844 P.2d 487, 494 (Wyo. 1992): The Wyoming
Insurance Code, Wyo.Stat. 26-1-101 to 26-44-117 (1991 &
Supp.1992), is a comprehensive enactment for the regulation of the
insurance industry. The insurance commissioner is charged with
the responsibility of enforcing the provisions of the Code. Section
26-2-109(a)(iii). In order to carry out this responsibility, the
insurance commissioner is granted broad rule making,
investigatory, and enforcement authority. See generally 26-2-101
to -130. Absent an express provision to the contrary, we do not
believe that the Wyoming Legislature intended for the Code to also
be enforced by private action. Accordingly, we hold that no
implied private right of action exists under 26-13-124 of the
Wyoming Insurance Code.
o Accord: Julian v. New Hampshire Insurance Company, 694 F.Supp.
1530 (D.Wyo.1988).
o However, there is a possible claim by a third party claimant for
attorneys fees under Wyo. Stat. 26-15-124(c) which provides:
(c) In any actions or proceedings commenced against any insurance
company on any insurance policy or certificate of any type or kind of
insurance, or in any case where an insurer is obligated by a liability
insurance policy to defend any suit or claim or pay any judgment on
behalf of a named insured, if it is determined that the company refuses to
pay the full amount of a loss covered by the policy and that the refusal is
unreasonable or without cause, any court in which judgment is rendered
for a claimant may also award a reasonable sum as an attorney's fee and
interest at ten percent (10%) per year.
In Herrig v. Herrig, 844 P.2d 487, 494 (Wyo. 1992), the court held:
[W]e interpret subsection (c), the only subsection arguably
applicable to third-party claimants, to provide that a court may
award attorney's fees and interest under very limited
circumstances. Those circumstances are when: (1) the third-party
claimant has reduced his liability claim against an insured to
judgment or has reached a settlement agreement with the insured
and insurer; (2) the insurer subsequently has refused to pay the
judgment or the settlement amount to the extent covered by the
- 282 -
policy; and (3) the refusal to pay has been determined to be

unreasonable or without cause in an action to collect on the
judgment or to enforce the settlement agreement.
o The Wyoming Supreme Court expounded further on Wyo. Stat.
26-15-124(c) in Stewart Title Guaranty Co. v. Tilden, 100 P.3d 865
(2005). It held that the section provided a stand alone private right
of action which was not conditioned on the claimant having
suffered actual injury. (In this case the insurer had cured a title
defect but its delayed unreasonably in doing so.) It stated:
In sum, the construction of 26-15-124(c) as determined by
this Court is that 26-15-124(c) creates a private right of
action. Under the present circumstances, the claim brought
under the statute requires the following elements be proven:
1) an action or proceeding was commenced (which could
include the present action); 2) against the insurance
company; 3) on any insurance policy or any type or kind of
insurance; 4) that in that action or proceeding it was
determined that the company refused to pay the full amount
of loss covered by the policy or otherwise fulfill its
obligations to the insured under the policy; 5) and that a
determination was made in that action or proceeding that
the refusal was unreasonable or without cause. A court that
renders a judgment finding these elements have been
satisfied may award a reasonable sum as an attorney's fee
and interest at 10% per year as damages. Any other reading
would render various words or clauses of the statute
meaningless. Id. at 873.
o No. Herrig v. Herrig, 844 P.2d 487, 491-92 (Wyo. 1992): We are
persuaded that no basis is present for extending an insurers' duty
of good faith and fair dealing to third-party claimants, even in the
context of intra-family suits. To extend the duty would only
compromise the insurer's ability to protect its own interests and
those of its insured.
- 283 -

2010 Bad Faith Insurance Compendium

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COMPENDIUM OF PRINCIPLES

Compiled by the Insurance Coverage and Bad Faith Group

BRYDON HUGO & PARKER

COLLINS & LACY, P.C.

CURRIE, JOHNSON, GRIFFIN,

DONATO, MINX, BROWN &

CHRISTIAN & SMALL LLP

LAXALT & NOMURA, LTD.

LEWIS JOHS AVALLONE

THOMAS PASCHOS &

MAY & JOHNSON, P.C.

ZUPKUS & ANGELL, P.C.

FIRST PARTY BAD FAITH:

o An insurer has an obligation to properly evaluate settlement of a claim

What are the applicable statutes of limitations?

THIRD PARTY BAD FAITH:

FIRST PARTY BAD FAITH:

The fiduciary duty inherent in every insurance contract gives rise to

An insurer has an obligation to investigate claims and to inform the

Mere negligence by the insurer in denying coverage is not enough

What are the applicable statutes of limitations?

o To support punitive damages, the wrongdoer's conduct must be

coverage or accepted coverage, regardless of whether the settlement extinguishes

FIRST PARTY BAD FAITH:

[T]here is a legal duty implied in an insurance contract that the

The tort of bad faith arises when the insurance company

The tort of bad faith is an intentional tort. To prove bad faith, a

disregard of the lack of a reasonable basis for denying the claim.

The appropriate inquiry is whether there is sufficient evidence

What are the applicable statutes of limitations?

THIRD PARTY BAD FAITH:

What are the applicable statutes of limitations?

o Two years. Manterola, 200 Ariz. at 576 (applying A.R.S 12-542).

FIRST PARTY BAD FAITH:

o According to the Supreme Court of Arkansas:

What are the applicable statutes of limitations?

o Nor does confusion, delay in paying claims, or bureaucratic red tape

THIRD PARTY BAD FAITH:

FIRST PARTY BAD FAITH:

The following are hereby defined as unfair methods of competition and

The statute does not create a private right of action. Moradi-Shalal

Regulations promulgated in connection with the statute include,

o Business and Professions Code 17200 (regarding unfair business

insureds breach of contract does not excuse the insurers obligation to

What are the applicable statutes of limitations?

Gruenburg v. Aetna Insurance Co., 9 Cal. 3d 566 (1973): In bad faith

emotional distress damages: Gourley v. State Farm Mutual Auto. Ins.

o Attorneys fees in proving coverage, but not in proving bad faith:

Brandt v. Superior Court (1985) 37 Cal. 3d 81: When an insurer

o Not every reservation of rights creates a conflict of interest. Only those

McGee v. Superior Court (1985) 176 Cal. App. 3d 221 (reservation of

FIRST PARTY BAD FAITH:

settlements of claims in which liability has become reasonably clear; or

For purposes of a private right of action, "any person" means a

A private cause of action by an insured against an insurer under

Farmers Group, Inc. v. Trimble, 691 P.2d at 1142.