Chapter 3 - Methods For Problem Solving - Slide A

Solving Moral-Ethical
Problems
Preparation for Case Studies
Analysis
Introduction
Often moral disagreement and

controversy are experienced in a
context of agreement
Common morality
Unclear understanding of important
matters
the relevant facts of the problem
Ethical and or moral issues
Framing the problem
Keep in mind the wide areas of

agreement as well as agreement on
what is unclear or simply unknown
Ethical analysis elements:
Relevant facts
Relevant ethical considerations
Solving Ethical Problems:

Difficulties
Engineers more at ease with

quantitative concepts
Approaching the problem from the
Judge vs Agent perspective (a postiori
vs a priori)
Approach the problem from many
directions
Often there is no absolute right answer
A Structured Way to Approach

ethical problems
What we mean by good, bad,right,

wrong
What actions are morally permissible at
the most general level
Bring the general and theoretical to the
specifics of the problem
Problems of Relevance
Factual issues
What facts must be taken into account
Conceptual issues
Determining definitions, meaning of

concepts and how they apply to your
particular case
Common Morality
We have discussed them earlier in this

course. Each of us may offer different
grounds for them
Moral beliefs, rules that guide our lives

Must attempt to formulate these general
beliefs
Some features of human life
Vulnerability
Autonomy
Susceptible to pain, suffering, unhappiness, death

To some degree at least, capable of thinking for
ourselves and make our own decisions
Interdependency
Depend on each others, must cooperate
Some features of human life
Shared expectations
Beyond our individual goals we may want

things together, as a group working toward
shared ends
Common moral traits
Fair-mindedness, self-respect, respect for

others, compassion, benevolence, these
traits can be found to some degree in most
of us
Common morality
This list, even if incomplete, seems to

provide a reasonable basis for
understanding why common morality
includes rules or principles about duties
Not to harm others

To make reparations for harms,
Not to lie, not to cheat, keep promises,
respect others freedom, be fair and so on
Exceptions
Although the rules presented are quite

general, this does not mean that they
have no exceptions
But, taking exception to them requires
having a justification for doing so
Engineering codes of Ethic
They reflects those general principles
Faithful agents to their employer

To protect the public (not to put anyone in harms
way)
This is most true for engineers since they are

often put in a position of trust and
responsibility to provide such protection
These codes help define the professional
morality
Engineering codes
Often are simply specific applications of

common morality to the engineering
profession
Not to be confused with personal
morality
For example, for a given individual

accepting a bribe might be acceptable, but
contrary to both common morality and
professional code
Analyzing a Case
What are the relevant facts?

What are the ethical considerations
relevant to the case?
Keep in mind that these two questions are

interconnected
Factual Issues
If people disagree about some facts, or

if they are not aware of the same facts
they may well make different moral
judgements
Relevant laws
Regulations
Events, decision process, actors,
responsibilities
Difficulties over Factual Issues
Disagreement that appear to be about

moral issues often turn out to be about
relevant facts.
Factual issues are sometimes very
difficult to resolve.
Once factual issues are clearly isolated,
moral disagreement can re-emerge on
an other level
Facts of the case
Discerning relevant facts

Known and unknown facts
We have a responsibility to seek answers

to unanswered factual questions
Conceptual Issues
Good moral thinking relies not only on

attending carefully relevant facts but
also having a good grasp of the key
concepts involved:
Public health, safety, bribery, conflict of

interest, confidentiality, trade secret,
loyalty which are some of the key terms of
engineering ethics
Problem solving
(iterative process)
Problem domain
1.
Case statement
Ethical problem solving
2.
Relevant facts
Factual issues
Moral issues
Analysis
Solution
Methods for Moral Problem

Solving
Sometimes sorting out factual and

conceptual components process
resolves the moral problems
In some instances there is still
uncertainty about the moral problem
even after all facts have been settled.
Conflicting values: Creative

Middle Way Solutions
Two or more moral rules or duties

seems to apply but imply different or
incompatible moral judgements.
Close examination will often show that
one rule or duty has a higher priority
than the others.
Lessons from Challenger
Administrative structure of large

organization facilitate decision making
failures
Easy to fall in a comforting belief that a
safe and conservative course is followed
while in fact they are deviating in
dangerous un-chartered territory.
Columbia
NASAs culture: Management thinks

themselves proverbial rocket scientists
Too smart to need outside advice
Failure is not an option
The only game in town (warn of a big
mistake in advance, you are dead space
meat)
Columbia & Challenger
Committee concluded that unless they

change the status quo regarding the NASA
culture that nothing will really change in
substance, only in appearance.
One veteran, still on duty, e-mailed: There
were times that several of us talked about
how the atmosphere was reverting to a preChallenger style even a couple of years
before Columbia.
Shuttle program
NASA Headquarters Office of Safety and

Mission Assurance should have direct
line authority over the entire Space
Shuttle Program safety organization and
should be independently resourced.

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Chapter 3 - Methods For Problem Solving - Slide A

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Solving Moral-Ethical

Often moral disagreement and

Framing the problem

Keep in mind the wide areas of

Solving Ethical Problems:

Engineers more at ease with

A Structured Way to Approach

What we mean by good, bad,right,

What facts must be taken into account

Determining definitions, meaning of

We have discussed them earlier in this

Moral beliefs, rules that guide our lives

Some features of human life

Susceptible to pain, suffering, unhappiness, death

Depend on each others, must cooperate

Some features of human life

Beyond our individual goals we may want

Common moral traits

Fair-mindedness, self-respect, respect for

This list, even if incomplete, seems to

Not to harm others

Although the rules presented are quite

Engineering codes of Ethic

They reflects those general principles

Faithful agents to their employer

This is most true for engineers since they are

Often are simply specific applications of

For example, for a given individual

What are the relevant facts?

Keep in mind that these two questions are

If people disagree about some facts, or

Difficulties over Factual Issues

Disagreement that appear to be about

Facts of the case

Discerning relevant facts

We have a responsibility to seek answers

Good moral thinking relies not only on

Public health, safety, bribery, conflict of

Ethical problem solving

Methods for Moral Problem

Sometimes sorting out factual and

Conflicting values: Creative

Two or more moral rules or duties

Lessons from Challenger

Administrative structure of large

NASAs culture: Management thinks

Columbia & Challenger

Committee concluded that unless they

NASA Headquarters Office of Safety and

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