GET MOVING

NATIONAL STEPS
CHALLENGE
TM

SEASON 3

Step-by-Step Guide:
How to sign up for National Steps ChallengeTM
Season 3
Download or update to the latest version of the Healthy 365 mobile app.

Step 1 Go through a simple introduction on the app features and agree to the PAR-Q and
Terms and Conditions of the Healthy 365 mobile app.

Create your profile, or restore your Sign up for the National Steps
profile if you already have one. Challenge Season 3 on the
Step 2 Step 3 Challenge tab.
If you are restoring your profile, tap
on the Restore Profile button on the Challenge period:
Profile tab. A 4-digit One-Time-Pin 28 Oct 2017 - 30 Apr 2018
(OTP) will be sent via SMS to your
registered mobile number. Key in the
OTP and your profile will be restored
successfully.

Step 4 Choose your preferred steps tracking mode and complete set up. Use the FREE HPB
steps tracker* or one of these compatible mobile apps and trackers:

National Steps Challenge preferred mobile apps and trackers:

Actxa mobile app with Actxa Spur^
Samsung Health mobile app with Samsung Gear wearables^

Other mobile apps and trackers:

HealthKit mobile app with Apple Watch
Fitbit mobile app with any Fitbit tracker

^Applicable to selected steps tracking devices compatible with Actxa or Samsung Health mobile apps.

Aim for 10,000 steps or more per day and update your step count with the Healthy 365 mobile app
at least once every 7 days to avoid losing your step count data.

*Only Singaporeans/Permanent Residents who have signed up for National Steps Challenge Season 3 and who have not received the HPB steps tracker previously will be eligible to receive a free HPB steps tracker, available on a first-come-first-served, while stocks
last basis. All HPB issued steps trackers will have a warranty period of 12 months from collection date. The warranty will only cover manufacturing defects, excluding accessories. The National Steps Challenge Season 3 starts 28 October 2017 and ends on 30 April
2018. Participants must be at least 17 years old at the time of signing up. For full terms & conditions, please visit stepschallenge.sg.

For enquiries, please call 1800 567 2020 or email us at stepschallenge@hpb.gov.sg

stepschallenge.sg | #my10ktoday
Get moving. Get more from life.
 GET MOVING
NATIONAL STEPS
CHALLENGE
TM

SEASON 3

Step-by-Step Guide:
How to set up other steps tracking mode
If you are not using the HPB steps tracker*, you may tap on the Apps tab on the Healthy 365 mobile app and select
Others to choose your preferred mode of tracking steps:
Actxa mobile app^
Samsung Health mobile app^
HealthKit mobile app
Fitbit mobile app

Visit stepschallenge.sg for a full list of compatible steps trackers and how to update and sync your step count if you
are a non-smartphone participant.

^Applicable to selected steps tracking devices compatible with Actxa or Samsung Health mobile apps.

Actxa Samsung Health HealthKit Fitbit

Log in to your Actxa account Allow the Healthy 365 mobile Allow the Healthy 365 mobile Log in to your Fitbit account.
and tap on Authorise to allow app to access the exercise app to access the step count
access for the Healthy 365 and step count data on the data on the Healthkit mobile Select your preferred Fitbit
mobile app. Samsung Heath mobile app. app. activity tracker to allow the
Healthy 365 mobile app to
access the step count data on
the Fitbit mobile app.

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*Only Singaporeans/Permanent Residents who have signed up for National Steps Challenge Season 3 and who have not received the HPB steps tracker previously will be eligible to receive a free HPB steps tracker, available on a first-come-first-served, while stocks
last basis. All HPB issued steps trackers will have a warranty period of 12 months from collection date. The warranty will only cover manufacturing defects, excluding accessories. The National Steps Challenge Season 3 starts 28 October 2017 and ends on 30 April
2018. Participants must be at least 17 years old at the time of signing up. For full terms & conditions, please visit stepschallenge.sg.

For enquiries, please call 1800 567 2020 or email us at stepschallenge@hpb.gov.sg

Get moving. Get more from life.

stepschallenge.sg | #my10ktoday
stepschallege.sg/corporate-challenge
Get moving. Get more from life. | #my10ktoday
 GET MOVING

NATIONAL STEPS
CHALLENGE
TM

SEASON 3

Step-by-Step Guide:
How to set up your HPB steps tracker*
After you have successfully signed Tap on your selected model of HPB steps
up for the Corporate Challenge tracker* and place your HPB steps tracker*
Step 1 2017 on the Healthy 365 mobile Step 2 within 30cm of your mobile phone.
app, turn on the Bluetooth on your
mobile phone and select HPB Note: Keep away from other steps tracker
Tracker to choose the model of located within 1.5m.
your HPB steps tracker*.
Tap on your corresponding steps tracker
Bluetooth Friendly Name (BFN) to start
pairing. The BFN can be found on the pack-
aging of the HPB steps tracker*.

Tap on your HPB steps tracker* to Congratulations! Youve successfully

check the Time Display for your paired your HPB steps tracker* with the
Step 4
Step 3
4-digit authentication code and key Healthy 365 mobile app.
in the code on the Healthy 365
mobile app. Tap Submit to pair.

If pairing was unsuccessful, tap

Resend Code and repeat this
step.

Replacing a HPB steps tracker*?

If you are replacing a HPB steps tracker*, select Apps on the menu bar and tap on Change Tracker button. Repeat
Step 1 to Step 3. (Only applicable if you are replacing a HPB steps tracker* of the same model.)

Note: Please sync your step count before changing your preferred steps tracking mode. Steps taken after successfully
changing your steps tracking mode will be added to your previously synced step count.

Aim for 10,000 steps or more per day and update your step count with the Healthy 365 mobile app
at least once every 7 days to avoid losing your step count data.

*Only Singaporeans/Permanent Residents who have signed up for National Steps Challenge Season 3 and who have not received the HPB steps tracker previously will be eligible to receive a free HPB steps tracker, available on a first-come-first-served, while stocks
last basis. All HPB issued steps trackers will have a warranty period of 12 months from collection date. The warranty will only cover manufacturing defects, excluding accessories. The National Steps Challenge Season 3 starts 28 October 2017 and ends on 30 April
2018. Participants must be at least 17 years old at the time of signing up. For full terms & conditions, please visit stepschallenge.sg.

For enquiries, please call 1800 567 2020 or email us at stepschallenge@hpb.gov.sg

stepschallenge.sg | #my10ktoday
Get moving. Get more from life.
 GET MOVING

NATIONAL STEPS
CHALLENGE
TM

SEASON 3

FAQs about your HPB steps tracker*

How do I start using my HPB steps tracker*?
Smartphone users will need to pair their HPB steps tracker* to the Healthy 365 mobile app via Bluetooth. Once you have done that successfully, all you need
to do now is to start moving and accumulate steps to earn points. Please note that the HPB steps tracker* can only store up to 7 days of data and you will need
to sync your HPB steps tracker* with the Healthy 365 mobile app or Healthy 365 kiosks for non-smartphone users, via Bluetooth at least once every 7 days to
avoid losing your step count data.

Is the HPB steps tracker* water-resistant?

Yes, as long as the base unit is securely attached to the strap. However, it is not waterproof and cannot be submerged in water.

Do I need to charge the HPB steps tracker*?

Yes, you will need to charge the steps tracker* regularly. Please follow the instructions in the instruction manual which comes along with your HPB steps tracker*
to remove the straps or the base unit. This will reveal the USB charger on the HPB steps tracker*. Insert the USB charger into any USB ports connected to a
power socket for charging. Please note that each charge should not exceed more than 2 hours as overcharging will damage the batterys lifespan over time.

Can I use someone elses steps tracker* if mine is faulty or lost?

No. Each HPB steps tracker*, once paired, will be uniquely identified to a persons profile hence it cannot be shared or passed onto someone else. Alternatively,
you may choose other steps tracking mode with other compatible trackers or mobile apps. Visit stepschallenge.sg for a full list of compatible trackers and
mobile apps.

What do I do if my HPB steps tracker* becomes faulty?

Your HPB steps tracker* has a warranty period of 1 year from collection/purchase date. The warranty does not cover normal wear and tear, misuse and damage
arising from failure to follow instructions relating to product use. If your HPB steps tracker* is found to be faulty due to a manufacturing defect upon assessment
by our Customer Care Officer, please bring along your NRIC, proof of purchase (if applicable) and the defective steps tracker to do a one-for-one exchange.

For full list of Authorised Service Providers locations where you may do a one-for-one exchange for your HPB steps tracker*, visit stepschallenge.sg

Alternatively, you can visit the National Steps Challenge Customer Care Centre located at the Health Promotion Board.
Our Customer Care Officers will provide support for one-for-one exchange of faulty HPB steps trackers*.

Venue:

Health Promotion Board

3 Second Hospital Ave
Singapore 168937
Level 1 Lobby (next to escalator)
Note: HPB is located within walking distance of Outram Park MRT station.

Operating Hours:

Monday to Friday, 11am - 8pm

Saturday, 9am - 1pm
(Closed on Sundays, Eve of Public Holidays, and Public Holidays)

Aim for 10,000 steps or more per day and update your step count with the Healthy 365 mobile app
at least once every 7 days to avoid losing your step count data.

*Only Singaporeans/Permanent Residents who have signed up for National Steps Challenge Season 3 and who have not received the HPB steps tracker previously will be eligible to receive a free HPB steps tracker, available on a first-come-first-served, while stocks
last basis. All HPB issued steps trackers will have a warranty period of 12 months from collection date. The warranty will only cover manufacturing defects, excluding accessories. The National Steps Challenge Season 3 starts 28 October 2017 and ends on 30 April
2018. Participants must be at least 17 years old at the time of signing up. For full terms & conditions, please visit stepschallenge.sg.

For enquiries, please call 1800 567 2020 or email us at stepschallenge@hpb.gov.sg

stepschallenge.sg | #my10ktoday
Get moving. Get more from life.
 GET MOVING

NATIONAL STEPS
CHALLENGE
TM

SEASON 3

Step-by-Step Guide:
How to redeem sure-win rewards

Step 1 Step 2 Step 3 Step 4

Once youve earned sufficient Tap on Redeem Healthpoints. Select the sure-win reward(s) of Select your preferred mode of
Healthpoints to unlock each your choice by adding them to delivery for your sure-win
sure-win reward tier, tap on the your Redemption Cart. reward(s).
Healthpoints Summary in the
Rewards tab on the Healthy
365 mobile app.

Step 5 Step 6 Step 7

For redemption via mail, do
ensure that your mailing address
is updated correctly. Selected
rewards will be mailed out within
14 working days upon redemption.

For self-collection, you will be

notified via SMS on the collection
date and location details once the
For your first redemption, key in Confirm your mailing address Congratulations! You have voucher is ready for collection.
your personal details to confirm or authorisation details to allow successfully redeemed your
profile. someone else to collect your sure-win reward(s)! Rewards must be collected within
sure-win reward(s) on your one month from notification date.
behalf. Otherwise, selected rewards will
be forfeited.

Aim for 10,000 steps or more per day and update your step count with the Healthy 365 mobile app
at least once every 7 days to avoid losing your step count data.

*Only Singaporeans/Permanent Residents who have signed up for National Steps Challenge Season 3 and who have not received the HPB steps tracker previously will be eligible to receive a free HPB steps tracker, available on a first-come-first-served, while stocks
last basis. All HPB issued steps trackers will have a warranty period of 12 months from collection date. The warranty will only cover manufacturing defects, excluding accessories. The National Steps Challenge Season 3 starts 28 October 2017 and ends on 30 April
2018. Participants must be at least 17 years old at the time of signing up. For full terms & conditions, please visit stepschallenge.sg.

For enquiries, please call 1800 567 2020 or email us at stepschallenge@hpb.gov.sg

stepschallenge.sg | #my10ktoday
Get moving. Get more from life.