Trainers Methodology I

Sector : TOURISM

Qualification Title: HOUSEKEEPING NC II

Unit of Competency: LAUNDRY LINEN AND GUEST CLOTHES

Module Title: LAUNDERING LINEN AND GUEST CLOTHES

Technical Education & Skills Development Authority

DGA TRAINING INSTITUTE
Blk4 lot12 phase1 A. Rodriguez ave, Cainta, Rizal
 Plan
Training
Session
Gathering Instrument for Trainee’s Characteristics
Please answer the following instrument according to the
characteristics described below. Encircle the letter of your choice that best
describes you as a learner. Blank spaces are provided for some data that
need your response.
Characteristics of learners

Language, literacy Average grade in: Average grade in:

and numeracy English Math
(LL&N)
a. 95 and above a. 95 and above
b. 90 to 94 b. 90 to 94
c. 85 to 89 c. 85 to 89
d. 80 to 84 d. 80 to 84
e. 75 to 79 e. 75 to 79

Cultural and Ethnicity/culture:

language a. Ifugao
background
b. Igorot
c. Ibanag
d. Gaddang
e. Muslim
f. Ibaloy
g. Tagalog

Education & Highest Educational Attainment:

general a. High School Level
knowledge
b. High School Graduate
c. College Level
d. College Graduate
e. with units in Master’s degree
f. Masteral Graduate
g. With units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
Methodology Level I October 2017
Page 2 of 250
Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 Characteristics of learners
Age Your age: _23____
Physical ability 1. Disabilities(if any)_____________________
2. Existing Health Conditions (Existing illness if
any)
a. None
b. Asthma
c. Heart disease
d. Anemia
e. Hypertension
f. Diabetes

Previous Housekeeping Certificates

experience with a. Chambermaid Training Certificate
the topic Number of years as a competency trainer 1 year

Previous List down trainings related to Housekeeping

learning Maintenance Certificate
experience
National Certificates acquired and NC level
Training Level
None
completed

Special courses Other courses related to Housekeeping

a. Units in education
b. Master’s degree units in education
c. None

Learning styles a. Visual - The visual learner takes mental

pictures of information given, so in order for
this kind of learner to retain information,
oral or written, presentations of new
information must contain diagrams and
drawings, preferably in color. The visual
learner can't concentrate with a lot of activity
around him and will focus better and learn
faster in a quiet study environment.
b. Kinesthetic - described as the students in
the classroom, who have problems sitting
still and who often bounce their legs while
tapping their fingers on the desks. They are
often referred to as hyperactive students with
concentration issues.
c. Auditory- a learner who has the ability to
remember speeches and lectures in detail

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
Methodology Level I October 2017
Page 3 of 250
Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 Characteristics of learners

but has a hard time with written text. Having

to read long texts is pointless and will not be
retained by the auditory learner unless it is
read aloud.
d. Activist - Learns by having a go
e. Reflector - Learns most from activities where
they can watch, listen and then review what
has happened.
f. Theorist - Learns most when ideas are linked
to existing theories and concepts.
g. Pragmatist - Learns most from learning
activities that are directly relevant to their
situation.
Other needs a. Financially challenged
b. Working student
c. Solo parent
d. Others(please specify)
___________________________

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
SELF-ASSESSMENT CHECK

INSTRUCTIONS: This Self-Check Instrument will give the trainer necessary

data or information which is essential in planning training
sessions. Please check the appropriate box of your answer
to the questions below.
CORE COMPETENCIES
CAN I…? YES NO
1.PROVIDE HOUSEKEEPING SERVICES
1.1 Receive housekeeping requests /
1.2 Provide/Service housekeeping requests /
1.3 Provide advice to guest /
1.4 Liaise with other departments /
2. CLEAN AND PREPARE ROOMS FOR INCOMING GUEST
2.1 Set up equipment and trolleys /
2.2 Access rooms for serving /
2.3 Make up beds /
2.4 Clean and clear rooms /
2.5 Clean and store trolleys and equipment /
3. PROVIDE VALET/BUTLER SERVICE
3.1 Provide valet services to guests /
3.2 Display professional valet standards /
3.3 Care for guest property /
4. LAUNDRY LINEN AND GUEST CLOTHES
4.1 Collect laundry for laundering functions /
4.2 Perform laundering functions /
4.3 Process laundered item /
4.4 Return laundered item /
5. CLEAN PUBLIC AREAS, FACILITIES AND EQUIPMENT
5.1 Select and set up equipment and materials /
5.2 Apply cleaning technique /
5.3 Clean dry and wet areas /

Document No. DGAHSK-TM1-01

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HOUSEKEEPING Joylyn D. Olano
NC II Revision #
CORE COMPETENCIES
CAN I…? YES NO
5.4 Maintain and store cleaning equipment and /
chemicals
6. DEAL WITH/HANDLE INTOXICATED GUESTS /
6.1 Determine the level of intoxication /
6.2 Apply appropriate procedures /
6.3 Comply with legislation /

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
Evidence of Current Competencies acquired related to Job/Occupation

Current
Proof/Evidence Means of validating
competencies
Provide  Certificate of Employment Signature of the
Housekeeping store/owner Contact of the
Services to Guests owner
Clean and Prepare Training Certificate of Authenticated of
rooms for Competency related to Certificate of Training and
incoming guests Housekeeping NCII signed by the Owner
Provide Valet/ Training Certificate of Authenticated of
Butler Service Competency related to Certificate o and signed by
Housekeeping NCII the Owner
Laundry Linen
and Guest
Clothes
Clean public Training Certificate of Authenticated of
areas, facilities Competency related to Certificate of Training and
and equipment Housekeeping NCII signed by the Owner
Deal with/ handle Certificate of Employment Authenticated of
intoxicated guests and Training Certificate of Certificate of Training and
Competency related to Certificate of Employment
Housekeeping NCII and signed by the Owner

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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Page 7 of 250
Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 Identifying Training Gaps

Summary of Current Competencies versus Required Competencies

Required Units of Current Training

Competency/Learning Competencies Gaps/Requirements
Outcomes based on TR
4. Laundry linen and guest clothes
4.1Collect laundry for 4.1Collect laundry
laundering functions for laundering
functions
4.2 Perform laundering 4.2 Perform
functions laundering functions
4.3 Process laundered item 4.3 Process
laundered item
4.4 Returned laundered 4.4 Returned
item laundered item
Required Units of Current Training
Competency/Learning Competencies Gaps/Requirements
Outcomes based on TR
1.Provide Housekeeping Services to Guests
1.1 Receive housekeeping 1.1 Receive
requests housekeeping
requests
1.2 Provide/Service 1.2 Provide/Service
housekeeping requests housekeeping
requests
1.3 Provide advice to guest 1.3 Provide advice to
guest
1.4 Liaise with other 1.4 Liaise with other
departments departments
2. CLEAN AND PREPARE ROOMS FOR INCOMING GUESTS
2.1 Set up equipment and 2.1 Set up equipment
trolleys and trolleys
2.2 Access rooms for 2.2 Access rooms for
servicing servicing
2.3 Make up beds 2.3 Make up beds
2.4 Clean and clear rooms 2.4 Clean and clear
rooms

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
Methodology Level I October 2017
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Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
2.5 Clean and store trolleys 2.5 Clean and store
and equipment trolleys and
equipment
3. Provide valet/butler service
3.1 Provide valet services to 3.1 Provide valet
guests services to guests
3.2 Display professional 3.2 Display
standards professional
standards
3.3 Care for guest property 3.3 Care for guest
property
5. Clean public areas,
facilities and equipment
5.1 Select and set up 5.1 Select and set up
equipment and materials equipment and
materials
5.2 Apply cleaning 5.2 Apply cleaning
technique technique
5.3 Clean dry and wet 5.3 Clean dry and
areas wet areas
5.4 Maintain and store 5.4 Maintain and
cleaning equipment and store cleaning
chemicals equipment and
chemicals
6. Deal with/ handle
intoxicated guests
6.1 Determine the level of 6.1 Determine the
intoxication level of intoxication
6.2 Apply appropriate 6.2 Apply appropriate
procedures procedures
6.3 Comply with legislation 6.3 Comply with
legislation

Training Needs

Training Needs Module Title/Module of

Instruction
(Learning Outcomes)

Document No. DGAHSK-TM1-01

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NC II Revision #
4.1Collect laundry for laundering
functions
4.2 Perform laundering functions
Laundering linen and guest
4.3 Process laundered item
clothes
4.4 Returned laundered item

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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Developed by: DGATII
HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 SESSION PLAN
Sector : TOURISM
Qualification Title : HOUSEKEEPING NC II
Unit of Competency : LAUNDRY LINEN AND GUEST CLOTHES
Module Title : LAUNDERING LINEN AND GUEST CLOTHES
Learning Outcomes:
LO 1 Collect laundry for laundering functions
LO 2 Perform laundering functions
LO 3 Process laundered item
LO 4 Return laundered item

A. INTRODUCTION: This unit of competency deals with the skills and knowledge required to work in an “on premise”
laundry section in a commercial accommodation establishment applied to guest laundry, and in-house linen and uniforms.
B. LEARNING ACTIVITIES
LO 1: Collect laundry for laundering functions
Learning Content Methods Presentation Practice Feedback Resources Time
Role of an on Self-paced Read Answer Compare Info sheet 2 hrs
premise laundry instruction/Modular information Self-check answers to Self-check
sheet 4.1-1 Role 4.1-1 Role Answer key Answer
of an on of an on 4.1-1 Role key
premise laundry premise of an on Laptop
laundry premise Smart TV
laundry or
Power Point Presentation See PPT Projector
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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Revision #
 Presentation Role
of an on premise
laundry

Perform Task
or Job Sheet
Observe demo Role 4.1-1 Role of Evaluate Pen and
of an on premise an on performanc paper
laundry premise e using
laundry Performanc
e Criteria
Checklist
4.1-1 Role
of an on
premise
laundry

Compare
Answer Self-
Guest clothes are Read information answers to
check 4.1-2 2hrs
picked up sheet 4.1-2 Guest Answer key
Guest
Self-paced clothes are picked 4.1-2 Guest
clothes are
instruction/Modular up clothes are Info sheet
picked up
picked up Self-check
See PPT Answer
Presentation Guest key
Demonstration clothes are picked
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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NC II Joylyn D. Olano
Revision #
 up
Pen and
paper,
Folio,
laundry
basket,
trolley
Perform Task
or Job Sheet
Observe demo on 4.1-2 Guest Evaluate
Guest clothes are clothes are performanc
picked up e using
picked up
Performanc
e Criteria
Checklist
4.1-2 Guest
clothes are
picked up

In-house items are Self-paced Read information Answer Self- Compare Info sheet 2hrs
picked up instruction/Modular sheet 4.1-3 In- check 4.1-3 answers to Self-check
house items are In-house Answer key Answer
picked up items are 4.1-3 In- key
picked up house
See PPT
Demonstration items are
Presentation on In-
Report
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
 house items are picked up forms,
picked up Folio,
laundry
basket,
trolley

Perform Task
or Job Sheet
4.1-3 In-
Observe demo on
house items Evaluate
In-house items are
are picked performanc
picked up
up e using
Performanc
e Criteria
Checklist
4.1-3 In-
house
items are
picked up

LO 2: Perform laundering functions

Learning Content Methods Presentation Practice Feedback Resources Time
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
Cleaning process Self-paced Read information Answer Self- Compare Info sheet 2hrs
instruction/Modular sheet 4.2-1 check 4.2- answers to Self-check
Cleaning process 1Cleaning Answer key Answer
process 4.2-1
Cleaning key
Demonstration See PPT process
Presentation on
Cleaning process Laundry
bag

Perform Task
or Job Sheet
Observe demo on 4.2-1 Evaluate
Cleaning process Cleaning performanc
process e using
Performanc
e Criteria
Checklist
4.2-1
Cleaning
process

Document No. DGAHSK-TM1-01

Date Developed: Issued by:
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
 Self-paced Info sheet
Items for laundering Read information Answer 2hrs
instruction/Modular Self-check
are checked for stains sheet 4.2-2 Items Self-check Compare Answer
using the correct for laundering are 4.2-2 Items
process checked for stains answers to key
for
using the correct Answer key
process laundering 4.2-2 Items
See PPT are checked
Demonstration for
Presentation on for stains laundering
Items for using the
laundering are are checked Presser
correct
checked for stains for stains
process
using the correct using the
process correct
process

Perform
Task or Job
Observe demo on Sheet 4.2-2
Items for on Items for Evaluate
laundering are laundering performanc
checked for stains are checked e using
using the correct for stains Performanc
process using the e Criteria
correct Checklist
process 4.2-2 Items
for
laundering
are checked
for stains
using the
correct
process

Document No. DGAHSK-TM1-01

Date Developed: Issued by:
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
Laundry methods Self-paced Read information Answer Compare Info sheet 1hr
instruction/Modular sheet 4.2-3 Self-check answers to Self-check
Laundry methods 4.2-3 Items Answer key Answer
See PPT for Laundry 4.2-2 Items
Presentation on methods for Laundry key
Laundry methods methods

Perform
Task or Job
Observe demo on Sheet 4.2-3 Evaluate
Items for Laundry on Items for performanc
methods Laundry e using
methods Performanc
e Criteria
Checklist
4.2-3
Items for
Laundry
methods
Laundry equipment Self-paced Read information Answer Self- Compare Info sheet 1hr
instruction/Modular sheet 4.2-4 check 4.2-4 answers to Self-check
Laundry Items for Answer key Answer
equipment Laundry 4.2-4 Items
equipment for Laundry key
equipment

Perform
Observe demo on Task or Job Evaluate
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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NC II Joylyn D. Olano
Revision #
 Items for Laundry Sheet 4.2-4 performanc
equipment on Items for e using
Laundry Performanc
equipment e Criteria
Checklist
4.2-4
Laundry
equipment
Damage arising from Self-paced Read information Answer Self- Compare Info sheet 1hr
the laundering process instruction/Modular sheet 4.2-5 check 4.2-5 answers to Self-check
is recorded Damage arising Items for Answer key Answer
from the Damage 4.2-5 Items
laundering process arising from for Damage key
is recorded the arising
laundering from the
process is laundering
recorded process is
recorded

Perform Task
Observe demo on or Job Sheet Evaluate
Items for Damage 4.2-5 on performanc
arising from the Items for e using
laundering process Damage Performanc
is recorded arising from e Criteria
the Checklist
laundering 4.2-5
process is Damage
recorded arising
from the
laundering
process is
recorded
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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Page 18 of 250
HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
Cleaning agents Self-paced Read information Answer Self- Compare Info sheet 1hr
instruction/Modular sheet 4.2-6 check 4.2-6 answers to Self-check
Cleaning agents Items for Answer key Answer
Cleaning 4.2-6 Items
agents for key
Cleaning
agents

Perform Task
or Job Sheet
Observe demo on 4.2-6 on Evaluate
Items for Cleaning Items for performanc
agents Cleaning e using
agents Performanc
e Criteria
Checklist
4.2-6
Cleaning
agents
Laundering process Self-paced Read information Answer Self- Compare Info sheet 2hrs
instruction/Modular sheet 4.2-7 check 4.2-7 answers to Self-check
Laundering Items for Answer key Answer
process Laundering 4.2-7 Items
process for key
Laundering
process
Demonstration

Perform Task
or Job Sheet
Observe demo on 4.2-7 on Evaluate Different
Items for Items for performanc linen item,
Laundering Laundering e using iron,
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
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NC II Joylyn D. Olano
Revision #
 process process Performanc Presser
e Criteria
Checklist
4.2-7
Laundering
process
Pressing and finishing Self-paced Read information Answer Self- Compare Info sheet 2hrs
processes are correctly instruction/Modular sheet 4.2-8 check 4.2-8 answers to Self-check
completed Pressing and Items for Answer key Answer
finishing processes Pressing and 4.2-8 Items
are correctly finishing for Pressing key
completed processes and
are correctly finishing
completed processes
are
correctly
completed

Perform Task
or Job Sheet
Observe demo on 4.2-8 on Evaluate
Items for Pressing Items for performanc
and finishing Pressing and e using
processes are finishing Performanc
correctly completed processes e Criteria
are correctly Checklist
completed 4.2-8 Items
for Pressing
and
finishing
processes
are
correctly
Document No. DGAHSK-TM1-01
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
 completed

LO 3: Process laundered item

Learning Content Methods Presentation Practice Feedback Resources Time
Cleaning laundry Self-paced Read information Answer Self- Compare Info sheet 2hrs
activity instruction/Modular sheet 4.3-1 check 4.3-1 answers to Self-check
Cleaning laundry Cleaning Answer key Answer
activity laundry 4.3-1 key
See PPT activity Cleaning
Presentation on laundry clothes,
Demonstration Cleaning laundry activity hanger,
activity iron

Perform Task
or Job Sheet
Observe demo on 4.3-1 Evaluate
Cleaning laundry Cleaning performanc
activity laundry e using
activity Performanc
e Criteria
Checklist
4.3-1
Cleaning
laundry
activity

Document No. DGAHSK-TM1-01

Date Developed: Issued by:
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HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
Results of cleaning are Self-paced Read information Answer Self- Compare Info sheet
checked instruction/Modular sheet 4.3-2 Results check 4.3-2 answers to Self-check 2hrs
of cleaning are Results of Answer key Answer
checked cleaning are 4.3-2 key
See PPT checked Results of
Presentation on cleaning
Results of cleaning are checked
are checked
Demonstration
Record
book, pen
and paper
Perform Task
Sheet or Job
Observe demo on Sheet 4.3-2 Evaluate
Results of cleaning Results of performanc
are checked cleaning are e using
checked Performanc
e Criteria
Checklist
4.3-2
Results of
cleaning
are checked

Document No. DGAHSK-TM1-01

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Revision #
Internal record and Self-paced Read information Answer Self- Info sheet
Compare
billing instructions instruction/Modular sheet 4.3-3 check 4.3-3 Self-check 1hr
answers to
Internal record and Internal Answer
Answer key
billing instructions record and key
4.3-3
See PPT billing Internal
Presentation on instructions record and
Internal record and billing
billing instructions instruction
s

Perform Task
Sheet or Job
Observe demo on Sheet 4.3-3 Evaluate
Internal record and Internal performanc
billing instructions record and e using
billing Performanc
instructions e Criteria
Checklist
4.3-3
Internal
record and
billing
instruction
s

Document No. DGAHSK-TM1-01

Date Developed: Issued by:
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NC II Joylyn D. Olano
Revision #
 Self-paced Info sheet
Internal laundry reports instruction/Modular Read information Self-check
Answer Self- Compare 1hr
sheet 4.3-4 Answer
check 4.3-4 answers to
Internal laundry key
Internal Answer key
reports laundry 4.3-4
See PPT reports Internal
Presentation on laundry
Internal laundry reports
reports

Perform Task
Sheet or Job
Sheet 4.3-4
Observe demo on Evaluate
Internal
Internal laundry performanc
laundry
reports e using
reports
Performanc
e Criteria
Checklist
4.3-4
Internal
laundry
reports

LO 4: Return laundered item

Document No. DGAHSK-TM1-01
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NC II Joylyn D. Olano
Revision #
Learning Content Methods Presentation Practice Feedback Resources Time
Guest clothes are Self-paced Read information Answer Self- Compare Info sheet 2hrs
delivered instruction/Modular sheet 4.4-1 Guest check 4.4-1 answers to Self-check
clothes are Guest Answer key Answer
delivered clothes are 4.4-1 Guest key
See PPT delivered clothes are Report
Presentation on delivered forms
Guest clothes are
Demonstration delivered

Perform Task
or Job Sheet
Observe demo on 4.4-1 Guest Evaluate different
Guest clothes are clothes are performanc linens and
delivered delivered e using laundry
Performanc items,
e Criteria laundry
Checklist box, folio
4.4-1 Guest
clothes are
delivered

In-house items are Read information Answer Self- Compare

Self-paced report
delivered
Document No. DGAHSK-TM1-01
Date Developed: Issued by:
Trainers Methodology Level I October 2017
Page 25 of 250
HOUSEKEEPING Developed by: DGATII
NC II Joylyn D. Olano
Revision #
 instruction/Modular sheet In-house check 4.4-2 answers to forms 2hrs
items are delivered In-house Answer key
items are 4.4-2 In-
delivered house
items are
delivered
Demonstration

Perform Task
or Job Sheet different
Observe demo on 4.4-2 In- Evaluate linens and
In-house items are house items performanc laundry
delivered are delivered e using items
Performanc
e Criteria
Checklist
4.4-2 In-
house
items are
delivered

Document No. DGAHSK-TM1-01

Date Developed: Issued by:
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NC II Joylyn D. Olano
Revision #
C. ASSESSMENT PLAN
 Written Test (LO 1 – LO 4)
 Performance Test (Task sheet: Delivering In-house item
Job Sheet: Delivering and returning laundered item)
D. TEACHER’S SELF-REFLECTION OF THE SESSION
If the required performance criteria of all activity and written test are successfully meet, trainees are now
ready to move to the next unit of competency.

Document No. DGAHSK-TM1-01

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NC II Joylyn D. Olano
Revision #
PARTS OF A COMPETENCY-BASED LEARNING MATERIAL

References/Further Reading

Performance Criteria Checklist

Operation/Task/Job Sheet

Self Check Answer Key

Self Check

Information Sheet

Learning Experiences

Learning Outcome Summary

Module
Module Content
Content

Module
List of Competencies
Content

Module Content

Module Content

Front Page
In our efforts to standardize CBLM,
the above parts are recommended for
use in Competency Based Training
(CBT) in Technical Education and
Skills Development Authority (TESDA)
Technology Institutions. The next
sections will show you the
components and features of each part.

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 HOUSEKEEPING NC II
COMPETENCY BASED LEARNING MATERIALS
List of Competencies

No. Unit of Competency Module Title Code

Provide
housekeeping Providing housekeeping
1. services to services to guests
guests
Clean and
prepare rooms Cleaning and preparing
2. for incoming rooms for incoming
guests guests
Provide
valet/butler Providing valet/butler
3.
service service
Laundry linen
and guest Laundering linen and
4.
clothes guest clothes

Clean public areas,

Cleaning public areas,
5. facilities and
facilities and equipment
equipment
Deal
with/Handle Dealing with/Handle
6. intoxicated intoxicated guests
guests

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
Methodology Level I October 2017
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HOUSEKEEPING Joylyn D. Olano
NC II Revision #
 MODULE CONTENT

UNIT OF COMPETENCY: LAUNDRY LINEN AND GUEST CLOTHES

MODULE TITLE: LAUNDERING LINEN AND GUEST CLOTHES

MODULE DESCRIPTOR: This unit of competency deals with the skills and
knowledge required to work in an “on premise” laundry section in a
commercial accommodation establishment applied to guest laundry, and
in-house linen and uniforms.

NOMINAL DURATION: 60 HOURS

LEARNING OUTCOMES:
At the end of this module you MUST be able to:
1. Collect laundry for laundering functions
2. Perform laundering functions
3. Process laundered item
4. Return laundered item

ASSESSMENT CRITERIA:
1. Guest clothes are delivered in accordance with enterprise policy.
2. In-house items are delivered in accordance with enterprise policy

Document No. DGAHSK-TM1-01

Trainers Date Developed: Issued by:
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HOUSEKEEPING Joylyn D. Olano
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LEARNING OUTCOME NO. 4
(Return Laundry Item)

Contents:

1. Delivering Guest clothes

2. In-house items delivery

Assessment Criteria

1. Guest clothes are delivered in accordance with enterprise policy

2. In-house items are delivered in accordance with enterprise policy

Conditions

The participants will have access to:

Tools Equipment Materials/ Supplies

different linens and flat iron report forms
laundry items
Labeler steam pressers pen and paper
Hangers ironing board Folio
laundry box/baskets sorting shelves
Trolley
delivery cart

Assessment Method:

1. Observation
2. Interview (oral/questionnaire)
3. Written examination
4. Demonstration of Practical Skills

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 Learning Experiences
Learning Outcome 4
(Laundry Linen and Guest Clothes)

Learning Activities Special Instructions

Read information sheet 4.4-1
This learning outcome comprises the
Answer Self Check 4.4-1 knowledge and skills on Laundering
Linen and Guest Clothes.
Compare Answers to Answers Key Read and understand the
4.4-1 Information Sheets and check
yourself by answering the Self
Perform Task or Job Sheet 4.4-1 Check. You must answer all the
questions correctly before
proceeding to the next activity.
Perform the job sheet given. Follow
Read information sheet 4.4-2
the instructions/ procedure properly
and correctly. If you will find
Answer Self Check 4.4-2 difficulties ask your trainer to assist
you. Answer the trainer’s interview.

Compare Answers to Answers Key

4.4-2

Perform Task or Job Sheet 4.4-2 After performing the activities of

this learning outcome you may
proceed to the next learning
outcome clean public areas,
facilities and equipment.

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 Information Sheet 4.4-1
(Delivering Guest Clothes)

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Follow property’s guidelines when delivering items back to the
guest room.

(Introductory Paragraph)
Once all guest clothes have been processed, packaged, checked for
stains and all the guests’ instructions have been followed, the items must be
delivered back to the guest room.
Always follow your property’s guidelines when
delivering items back to the guest room:
 Hold the laundry box at your right hand and
the folio at your left hand.
 Knock on the door 3 times.
 Only take a step from the door, don’t close the
door until acknowledged by the guest.
 Explain your purpose.
 Ask where the laundry box should be placed.
 Present the folio.
 Ask the payment preference.
 Ask the guest if they still need assistance.
 Bid the guest goodbye.
 Leave the room making sure the door is locked.

If the room has a “Do not disturb” sign on, you may need to return later.
In some hotels, a card may be left under the door advising the guest that
an attempt was made to deliver his laundry and to call when he is ready
for delivery.

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 Self- Check 4.4-1

Arrange the jumbled procedure in delivering guest clothes in correct

order. Write the correct number in the box.

 Bid the guest goodbye.

 Knock on the door 3 times.
 Leave the room making sure the door is locked.
 Ask where the laundry box should be placed.
 Explain your purpose.
 Ask the payment preference.
 Ask the guest if they still need assistance.
 Hold the laundry box at your right hand and the folio at your
left hand.
 Only take a step from the door, don’t close the door until
acknowledged by the guest.
 Present the folio.

Explanation: (10 pts.)

1. What will you do if you deliver guest clothes and the room has a “Do
not Disturb” sign on?

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 ANSWER KEY 4.4-1

1. 9
2. 2
3. 10
4. 5
5. 4
6. 7
7. 8
8. 1
9. 3
10. 6

Explanation:
1. If the room has a “Do not disturb” sign on, you may need to return
later. In some hotels, a card may be left under the door advising
the guest that an attempt was made to deliver his laundry and to
call when he is ready for delivery.

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 TASK SHEET 4.4-1
Title: Delivering Guest Clothes

Performance Objective:
Given returned laundry item you should be able to follow
property’s guidelines when delivering guests clothes room to following
steps and procedures

Supplies/Materials: folio, pen and paper, linen item and laundry box

Equipment: Trolley

Steps/Procedure:
1. Hold the laundry box at your right hand and the folio at your left
hand.
2. Knock on the door 3 times.
3. Only take a step from the door, don’t close the door until
acknowledged by the guest.
4. Explain your purpose.
5. Ask where the laundry box should be placed.
6. Present the folio.
7. Ask the payment preference.
8. Ask the guest if they still need assistance.
9. Bid the guest goodbye.
10. Leave the room making sure the door is locked.

Assessment Method:
Demonstration using the performance criteria checklist

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 Performance Criteria Checklist 4.4-1

CRITERIA
YES NO
Did you….
1. Hold the laundry box at your right hand and the
folio at your left hand.

2. Knock on the door 3 times.

3. Only take a step from the door, don’t close the
door until acknowledged by the guest.
4. Explain your purpose.

5. Ask where the laundry box should be placed.

6. Present the folio.

7. Ask the payment preference.
8. Ask the guest if they still need assistance.

9. Bid the guest goodbye.

10. Leave the room making sure the door is

locked.

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 Information Sheet 4.4-2
(In-house Item Delivery)

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Know the several ways in delivering In-house item.

(Introductory Paragraph)
Once all linen is processed, it needs to be available by
the relevant department for re-use.
Gather items for the in-house delivery, check the
garment marking labels against the laundry slip.
Linen that has been folded, stacked and counted,
store linen items on the laundry delivery cart/trolleys
and is usually either returned to the operating
department in several ways:
By delivery to the central linen room on trolleys from where it is
issued.

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 Self- Check 4.4-2

TRUE or FALSE
Instruction: Read and understand carefully the statement below write
in your answer sheet big letter “ T “ if the statement is TRUE and write big
letter “ F “ if the statement is FALSE.

_______1. Gather items for the in-house delivery, check the garment
marking labels against the laundry slip.
________2.Linen should NOT be folded, stacked and counted.
________3. Store linen items on the laundry delivery cart/trolleys.
________4. Delivery to the central linen room on trolleys from where it is
issued.
________5. Delivery to the maids’ pantries on each guest floor where it off
loaded on to the shelves.
________6. Delivery to the restaurant storerooms by a laundry staff member.
_________7. No need to deliver collection to the laundry by staff members
from each operating department.

Explanation: (10 pts.)

1. How will you prepare the linens for delivery?

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 ANSWER KEY 4.4-2

True or False:

1. T
2. F
3. T
4. T
5. T
6. T
7. F

Explanation:
1. Before delivering the linens it should be folded, stacked and counted.
Store the linen items on the laundry delivery cart to keep it clean.

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 TASK SHEET 4.4-2

Title: Delivering In-house Item

Performance Objective:
Given returned laundry item you should be able to follow
property’s guidelines when delivering in-house item.

Supplies/Materials : report forms, pen and paper, linen

Equipment : trolley, delivery cart

Steps/Procedure:
1. Gather items for the in-house delivery, check the garment
marking labels against the laundry slip.
2. Linen should be folded, packed and counted.
3. Store linen items on the laundry delivery cart/trolleys.
4. Deliver to the central linen room on trolleys from where it is
issued.
5. Deliver to the maids’ pantries on each guest floor where it off
loaded on to the shelves.
6. Deliver to the restaurant storerooms by a laundry staff
member.
7. Deliver collection to the laundry by staff members from each
operating department.
Assessment Method:
Demonstration using the performance criteria checklist.

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 Performance Criteria Checklist 4.4-2

CRITERIA
YES NO
Did you….
Gather items for the in-house delivery, check the
garment marking labels against the laundry slip.
Linen should be folded, packed and counted.
Store linen items on the laundry delivery cart/trolleys.
Delivery to the central linen room on trolleys from
where it is issued.
Deliver to the maids’ pantries on each guest floor where
it off loaded on to the shelves.
Deliver to the restaurant storerooms by a laundry staff
member.
Deliver collection to the laundry by staff members from
each operating department.

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 JOB SHEET 4.4-2
Title: Delivering and Returning Laundered Item

Performance Objective: Given returned laundry item you should be

able to follow property’s guidelines when
delivering guests clothes and In-house item
delivery.

Supplies/Materials : report forms, pen and paper, linen item

Equipment : Trolley, delivery cart

Steps/Procedure:
1. For the In-house item delivery, gather items and check the
garment marking labels against the laundry slip.
2. Fold, pack and count the linens for delivery.
3. Deliver/return linen item to the appropriate operating
departments in accordance with enterprise policy.
4. To deliver laundered guest clothes, hold the laundry box at
your right hand and the folio at your left hand.
5. Only take a step from the door, don’t close the door until
acknowledged by the guest.
6. Explain your purpose.
7. Ask the guest if they still need assistance.
8. Bid the guest goodbye.
9. Leave the room making sure the door is locked.

Assessment Method:
Demonstration using the performance criteria checklist.

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 Performance Criteria Checklist 4.4-2

CRITERIA
YES NO
Did you….
1. Gather items and check the garment marking labels
against the laundry slip.
2. Fold, pack and count the linens for delivery
3. Deliver/return linen item to the appropriate operating
departments in accordance with enterprise policy
4. Deliver laundered guest clothes, hold the laundry box
at your right hand and the folio at your left hand.

5. Only take a step from the door, don’t close the door
until acknowledged by the guest.

6. Explain your purpose.

7. Ask the guest if they still need assistance.

8. Bid the guest goodbye.

9. Leave the room making sure the door is locked.

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Evidence Plan
Competency HOUSEKEEPING NCII
standard:
Unit of LAUNDRY LINEN AND GUEST CLOTHES
competency:
Ways in which evidence will be collected:

Demonstration & Questioning

Observation & Questioning
[tick the column]

Third party Report

Portfolio

Written
The evidence must show that the trainee…
● Identified the role of an on premise laundry /
according to enterprise policy
● Picked up Guest clothes in accordance with
/
enterprise policy
● Picked up In-house items in accordance with
/
enterprise policy
● Correctly sorted and counted item according /
to cleaning process required
● Checked for stains the items for laundering /
using the correct process
● Selected laundry methods in accordance with
textile labeling codes and based on fiber and /
fabric, dye fastness, degree of spoilage and
washing instructions
● Operated the Laundry equipment in
/
accordance with manufacturer’s instructions
● Recorded damage arising from the laundering
process in accordance with enterprise /
procedures
● Used cleaning agents and chemicals in
accordance with manufacturer’s instructions /
and specific laundry equipment
● Checked the items to ensure quality cleaning /

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● Pressed and finished processes correctly in
accordance with textile characteristics and /
client requirements
● Performed cleaning laundry in accordance
/ /
with enterprise policy
● Checked the results of cleaning in appropriate
/ /
additional action
● Processed internal record and billing
instructions in accordance with enterprise /
procedures
● Produced internal laundry reports necessary /
● Delivered Guest Clothes in accordance with
/ /
enterprise policy
● Delivered In-house Item in accordance with
/ /
enterprise policy
● Demonstrated ability to correctly identify the
/
process required for different types of laundry*
● Demonstrated ability to operate laundry
/
equipment safely*
● Demonstrated ability to complete the full
/
laundering process*

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 TABLE OF SPECIFICATION

# of
Objectives/Content
Knowledge Comprehension Application items/
area/Topics
% of test

Guest clothes are

delivered in
15% 15% 30% 60%
accordance with
enterprise policy

In-house items are

delivered in
10% 10% 20% 40%
accordance with
enterprise policy

Total 25% 25% 50% 100%

# of
Objectives/Content
Knowledge Comprehension Application items/
area/Topics
% of test

Guest clothes are

delivered in
7 8 15 30
accordance with
enterprise policy

In-house items are

delivered in
5 5 10 20
accordance with
enterprise policy

Total 12 13 25 50

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Performance Test

Specific Instruction for the Candidate

Qualification HOUSEKEEPING NC II
LAUNDRY LINEN AND GUEST
Unit of Competency CLOTHES

General Instruction:

Given returned laundry item you should be able to follow property’s

guidelines when delivering guests clothes and In-house item delivery.

Specific Instruction:
1. For the In-house item delivery, gather items and check the
garment marking labels against the laundry slip.
2. Fold, pack and count the linens for delivery.
3. Deliver/return linen item to the appropriate operating
departments in accordance with enterprise policy.
4. To deliver laundered guest clothes, hold the laundry box at your
right hand and the folio at your left hand.
5. Only take a step from the door, don’t close the door until
acknowledged by the guest.
6. Explain your purpose.
7. Ask the guest if they still need assistance.
8. Bid the guest goodbye.
9. Leave the room making sure the door is locked.

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 Document No. DGAHSK-TM1-01
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QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge respon
se
Extension/Reflection Questions Yes No
1. In what ways can you manage the linens returning/delivering
to the guest room?  

2. What should you do to manage the time you are inside the
guest room to return/deliver the linens?  
Safety Questions
3. In what ways can you observe sanitary practices in delivering  
guest clothes?
4. What should you do if you accidentally crumpled the clothes  
you need to delivery?
Contingency Questions
5. What should be done if during delivering guest clothes, you  
found out that some linens are missing?
6. What should you do if you forget to deliver/return items  
back to guest room?
Job Role/Environment Questions  
7. What should you do if on your way to returning linen, one  
guest requested to return their clothes first?
8. What should be done before delivering/returning items to  
the guest room?
Rules and Regulations  
9. What are the general rules in preparing items for returning  
to In-house delivery?
10. What are the preparations to do to ready the linens for  
delivering to guest room?
The candidate’s underpinning  Satisfactory  Not
knowledge was: Satisfactory

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Inventory of Training Resources

 Supplies and Materials As per TR As per Remarks

Inventory
Bond paper 2 reams 2 reams Complete
Folders 25 pcs. 25 pcs. Complete
Logbook 1 pc. 1 pc. Complete
Enterprise promotional materials 25 pcs. 25 pcs. Complete
Local tourist information 25 pcs. 25 pcs. Complete
Magazines 5 pcs. 5 pcs. Complete
Newspapers 5 pcs. 5 pcs. Complete
Lodging agreement 2 pcs. 2 pcs. Complete
Housekeeping textbooks/ references Complete
Fruits(assorted) 5 5 Complete
Beverages (assorted) 5 cans 5 cans Complete
Chocolates (assorted) 5pcs 5pcs Complete
 Tools As per TR As per Remarks
Inventory
Mops 5 pcs. 5 pcs. Complete
Brushes 5 pcs. 5 pcs. Complete
Brooms 5 pcs. 5 pcs. Complete
Buckets 5 pcs. 5 pcs. Complete
Dust Pans 5 pcs. 5 pcs. Complete
Garbage Receptacles 2 pcs. 2 pcs. Complete
Sorting Baskets/ Laundry Baskets 5 pcs. 5 pcs. Complete
Step Ladder 1 pc. 1 pc. Complete
Squeegee 2 pcs. 2 pcs. Complete
Water Hoses 2 pcs. 2 pcs. Complete
Lint Free Cleaning Cloths 10 pcs. 10 pcs. Complete
Scrubbing Foam 10 pcs 10 pcs Complete
Dish Sponges 10 pcs. 10 pcs. Complete
Spray Bottles 5 pcs. 5 pcs. Complete
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Anti-Static Dusters 5 pcs. 5 pcs. Complete
Gloves 25 pcs. 25 pcs. Complete
Caution Signs 5 pcs. 5 pcs. Complete
Mop Squeezer 2 pcs. 2 pcs. Complete
Transparency acetate 1 box 1 box Complete
White Board 2 pcs. 2 pcs. Complete
Whiteboard Markers 5 pcs. 5 pcs. Complete
Whiteboard Eraser 2 pcs. 2 pcs. Complete
Marking Pen 5 pcs. 5 pcs. Complete
Stationery 2 pcs. 2 pcs. Complete
Linen (for single bed 2 sets 2 sets Complete
Linen (for double bed) 2 sets 2 sets Complete
Glassware 1 set 1 set Complete
Cutlery 1 set 1 set Complete
Tea 1 pack 1 pack Complete
Coffee 1 pack 1 pack Complete
Sugar 1 pack 1 pack Complete
Powdered Milk 1 pack 1 pack Complete
Biscuits 1 pack 1 pack Complete
Bed (Single ) 1 unit 1 unit Complete
Bed (Queen) 1 unit 1 unit Complete
Holy Bible 1 pc 1 pc Complete
Slippers 2 pairs 2 pairs Complete
Flashlight 5 pcs. 5 pcs. Complete
Light fittings 1 set 1 set Complete
Mirrors 1 pc. 1 pc. Complete
Wardrobes 5 pcs. 5 pcs. Complete
Hangers 5 pcs. 5 pcs. Complete
Ashtrays 2 pcs. 2 pcs. Complete
Variety of linen and clothing items 5 for each 5 for each Complete
and fabrics items items
 Equipment As per TR As per Remarks
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 Inventory
Projector Screen 1 unit 1 unit Complete
Overhead Projector 1 unit 1 unit Complete
Electric Fan 2 unit 2 unit Complete
First Aid Cabinet 1 pc. 1 pc. Complete
Instructor’s desk chairs 1 pc. 1 pc. Complete
Fire Extinguisher 3 pcs. 3 pcs. Complete
Emergency Light 2 pcs. 2 pcs. Complete
Directional Signage 2 pcs. 2 pcs. Complete
Air condition 2 units. 2 units. Complete
Armed Chairs 25 pcs. 25 pcs. Complete
Telephone 1 unit 1 unit Complete
Computer 1 unit 1 unit Complete
TV 1 unit. 1 unit. Complete
Video player 1 unit. 1 unit. Complete
Fax machine 1 unit. 1 unit. Complete
Refrigerator 1 unit. 1 unit. Complete
Hairdryer 1 unit. 1 unit. Complete
Alarm clock 1 pc. 1 pc. Complete
Shelving 1 pc. 1 pc. Complete
Cart 1 pc. 1 pc. Complete
Trolley 1 pc. 1 pc. Complete
Coffee Maker 1 unit. 1 unit. Complete
Electric kettle 1 unit. 1 unit. Complete
Electric jug 1 unit. 1 unit. Complete
Toilet Caddy 1 unit 1 unit Complete
Carpet sweeper 1 unit 1 unit Complete
Vacuum cleaner (dry and wet ) 1 unit 1 unit Complete
Polisher (electric with complete 1 unit 1 unit Complete
accessories)
Washers 1 unit 1 unit Complete
Dryer 1 unit 1 unit Complete
Flat iron 1 unit 1 unit Complete
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Ironing Board 1 pc. 1 pc. Complete
Steam pressers 1 pc. 1 pc. Complete
Sorting shelves 1 pc. 1 pc. Complete
Drying cleaning machine 1 unit 1 unit Complete

Supervise
Work-Based
Learning
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Facilitate
Learning
Session

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 Training Activity Matrix

Venue
Facilities/Tools Date &
Training Activity Trainee Remarks
and Equipment (Workstation Time
/ Area)

Prayer
Implementing 5's
Oct. 21,
Conduct orientation Attendance
All Trainees Computer 2017 Excellent
Stimulate recall Sheet
Laboratory 8:00-
prior knowledge.
8:30 am

●electric
kettles
●Transformer
s (step up-
step down) Learning
Resource Oct. 21,
Read Info Sheet ●computers
Amor,Jeraldin Area 2017
Provide ●video player
D.
housekeeping Diaz, Jay H. ●console Provide Excellent
service to guest Housekeep 8:30am-
●hairdryer
ing Service 1:30pm
●irons and
ironing board to Guest (5 Hours)
●adaptors,
wires and
cables

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Perform demo on Diaz, Irene P. ●Cleaning Practical Excellent
Clean and Prepare agents, Oct. 21,
Garcia, Work Area
Rooms for Incoming disinfectant 2017
Meaghan M. 2:00-6:00
Guest and Clean and
chemicals pm
prepare
●Vacuum rooms for (5 Hours)
cleaner incoming
●Mops guest
●Brushes
●Buckets
●Caddy
●Carpet
sweeper
●Cleaning
and polishing
cloths
●Brooms
●Dust pans
●Squeege
Provide Valet/Butler Hermano, ●Trolley Oct 22,
Services Jana A. ●Shoe Provide 2016
Cleaner Valet/Butler 8:00-1:30
●Brush Services am
●Cleaning
(5 hours)
clothes

Institutional
Undergo Lapido, ●Washers Excellent
Assessment Oct. 22,
Institutional Melrose T. ●Dryers 2017
Area
Assessment ●Irons 2:00-6:00
●Steam Laundry pm
Laundry Linen and Linen and
pressers
Guest Clothes (5 Hours)
●Sorting Guest
baskets and Clothes
shelves
●Hangers
●Drying
cleaning
machine
●Labeler

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Research on Salinas, Neil ●overalls Clean Oct. 23, Excellent
Clean Public Areas, B. ●jackets Public 2016
Facilities and ●aprons Areas,
8:00-1:30
Equipment Facilities
●goggles and am
and
masks
Equipment (5 Hours)
●waterproof
clothing and
footwear
●headwear
●brass/steel
Deal with/Handle Perez, Distance
Intoxicated Guest Johnny O. Learning
Oct. 23,
Area
2016
Deal
2:00- Excellent
with/Handle
6:00 pm
Intoxicated
Guest (5 Hours)

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 Document No. DGAHSK-TM1-01
Trainers Date Developed: Issued by:
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 Trainers Date Developed: Document No. DGAHSK-TM1-01
Methodology Level I October 2017 Issued by: Page 68 of 61

HOUSEKEEPING Developed by: DGATII

NC II Joylyn D. Olano
Revision #
 Document No. DGAHSK-TM1-01
Trainers Date Developed: Issued by:
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 Minutes of the Meeting
Focus Group Discussion

Date: December 15, 2017

Agenda:
COMPETENCY-BASED TRAINING DELIVERY
Present:
1. Jenina T. Garbo
2. Maricel P. Muncada
3. Angel D. Surio
4. Cindy A. Ternal
5. JOYLYN D. OLANO

CBT Concerns Discussions Resolutions/Agreement

1. CBT Layout Ensure the Ensure the
completeness/ completeness/ readiness
readiness of work of work stations
stations
2. Monitoring of There is a tendency Should be done before
Attendance to be overlooked orientation
3. Utilization of work Maximize all work Maximize all work
area station station
4. Orientation  10 CBT Principle  The 10 CBT Principles
a. CBT were not explained must at least be
b. Roles well mentioned if not
c. TR  Qualification and explained.
d. CBLM competencies were  Qualification and
e. Facilities mentioned in the competencies mustbe
f. Evaluation system letter part of the presented in the
presentation beginning of the
 Task Sheet were session
distributed  Distribution the
separation. CBLM where the task
 Training session sheets are.
Evaluation
 Assessment as a
technical test  Explain briefly the
 Proper usage of training session
the Pre- test evaluation
 Do not use the “term
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 ASSES” other than
the purpose of
assessment.
 Read the actual
performance criteria
checklist and test
sheet
 Use the term Pre-test
rather than diagnostic
test

5. RPL Administer RPL Collect evidences.

6. Teaching methods Limited teaching Use other variety of

and technique techniques techniques.
Research, Contextual
Learning etc.
7. Monitoring of To be used in To be used in monitoring
learning activities monitoring activities activities
a. Achievement
chart
b. Progress chart
8. Feedback Assessment of Assessment should be
candidates. done with the candidate
who are ready before
guiding them to the
trainee area
9. Slow learners Needs to be assisted Needs to be assisted and
and given different given different approach
approach in learning in learning
10. Other
concerns

Training Evaluation Report

Title: Laundering linen and guest clothes

Executive summary
This training has the following objectives; to determine the CBT
approach effectively enhances the skills of the trainees in preparing and
cutting materials for casual apparel and to assess if the use of competency
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based learning materials effectively enhance the knowledge of trainees in
preparing and cutting materials for casual apparel. It does use the method
of lecturing, power point presentations, demonstrations, group discussions
and interaction.
It has been concluded, as the data analysis showed that the CBT
training conducted was successfully and effectively delivered to the trainees.
It is moreover recommended that the CBT approach be continued as
much as more practice in preparing and cutting materials for casual
apparel. Doing more practice is knowing more better and better up to the
fullest potential.

Rationale
This module covers the knowledge, skills and attitudes required in
preparing and cutting materials and accessories of casual apparel. It
includes the requirements for preparing materials, lay-outing and marking
pattern on materials and cutting materials.

Objectives
1. To determine the CBT approach effectively enhance the skills of the
trainees in preparing and cutting materials for casual apparel.
2. To assess if the use of competency based learning materials effectively
enhance the knowledge of trainees in preparing and cutting materials
for casual apparel.

Methodology
In delivering the lessons, lectures, power point presentations,
demonstrations, group discussions and interaction were done.

Results and discussion

Data interpretation and Analysis

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 Conclusion
It has been proven that the CBT training was successfully and
effectively delivered to the trainees.

Recommendation
It is moreover recommended that;
1. The CBT approach be continued
2. Each trainee must practice more in preparing and cutting materials
for casual apparel. Doing more practice is exposing oneself to the
skill and knowing more better and better up to the fullest potential.

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Maintain
Training
Facilities

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 Template #1
OPERATIONAL PROCEDURE
Equipment Type Operational procedure DRYER search
Equipment Code
Location
Operation Procedure:

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 Template #2

Document No. DGAHSK-TM1-01

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 HOUSEKEEPING SCHEDULE
Qualification Station/Bldg Welding (WAF)

Area/Section

In-Charge

Schedule for the 2nd Semester, 2011

Responsible
ACTIVITIES Daily Every Weekly Every Month Remarks
Person other 15th ly
Day Day
Inspect the area
surrounding dryers.
Remove all
combustible
materials, gasoline,
other flammable
products and lint
before operating the
machines.
Check cylinder for
foreign objects to
avoid damage to
clothing and
equipment.
Clean lint filter after
every use.

Wipe the machine’s

top, front and side
panels clean as
needed. If detergent,
bleach or other
washing products
are spilled on the
cabinet, wipe
immediately. Some
products will cause
permanent damage
if spilled on cabinet.
Thoroughly rinse
and dry all surfaces
after cleaning them.

Clean dryer drum as

necessary with an
all-purpose cleaner
(or a detergent and
water solution) and
a damp cloth.
Check operation Trainers
of Date Developed:
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door switch by
starting the HOUSEKEEPING
dryer Developed by: DGATII
and opening the NC II Joylyn D. Olano
Revision #
door. The dryer
should stop
 Template #3

DAILY TASK YES NO

Inspect the area surrounding dryers. 

Check cylinder for foreign objects to avoid damage to clothing 

and equipment.
Clean lint filter after every use. 

Wipe the machine’s top, front and side panels clean as needed. 

Clean dryer drum as necessary with an all-purpose cleaner (or 

a detergent and water solution) and a damp cloth.
Check operation of door switch by starting the dryer and 
opening the door.
WEEKLY TASK YES NO
Inspect outside weather hood to make sure dampers move 
freely, dampers are not pushed in and that nothing has been
set against them.
Clean interior of dryer with a household cleaner, followed by a 
short heat cycle with a load of clean rags.
Check if there are damages in the hoses and seals. 

MONTHLY TASK YES NO

Remove lint filter and vacuum air duct 

Check machine component functions by operating dryer 

through short cycle.
Clean behind and underneath dryer. Move dryer away from 
wall, wipe wall and floor with damp cloth.
Check mounting hardware for any loose nuts, bolts or screws. 

Template #4
DRYER EQUIPMENT MAINTENANCE SCHEDULE*

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8 HOURS 50 HOURS 100 HOURS
 Clean and wipe  Clean and  Check each part of
dry in and wipe dry the dryer and if there
around entire entire is a part that needs
workshop area. equipment repairs and report it
 Clean lint filter. and its part. immediate to the
 Check if concerned personnel.
there are
damages in
the hoses
and seals.
 Dry all
areas in and
around the
dryer motor
including
around
switches,
motor
protector,
and chord.
 Return and
store dryer
in
appropriate
location.
Note:
Activity is also
done before and
after use of
equipment.

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 Template #5
EQUIPMENT MAINTENANCE SCHEDULE
EQUIPMENT TYPE
EQUIPMENT CODE
LOCATION
Schedule for the Month of March
MANPOWER Daily Every Weekly Every Monthly Remarks
ACTIVITIES Other 15th
Day Day

1. Clean and  Activity

wipe dry in is done
and around before
entire and
workshop after
area. using
the
equipme
nt.
2. Clean lint  Activity
filter. is done
before
and
after
using
the
equipme
nt.
3. Clean and 
wipe dry
entire
equipment
and its
part.

4. Check if 

there are
damages in
the hoses
and seals.

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 5. Dry all 

areas in
and around
the dryer
motor
including
around
switches,
motor
protector,
and chord.
6. Return and 

store dryer
in
appropriate
location.
7. Check each 

part of the
clothes
dryer and if
there is a
part that
needs
repairs and
report it
immediate
to the
concerned
personnel.

Template #6

HOUSEKEEPING WORKSHOP INSPECTION CHECKLIST

Qualification
Area/Section In-Charge Joylyn D. Olano

YES NO INSPECTION ITEMS


1. Is the surrounding dryers inspected?

2. Is the cylinder for foreign objects to avoid damage to
clothing and equipment checked?

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  3. Is the lint filter clean?

 4. Are the machine’s top, front and side panels clean as

needed?

5. Is the dryer drum clean as necessary?
 6. Are the operation of door switch by starting the dryer and
opening the door checked?
 7. Is the dampers move freely?

 8. Is the interior of dryer clean?

 9. Did you check if there are damages in the hoses and

seals?

10.Did you remove lint filter and vacuum air duct?


11.Did you check machine component? Is the machine
function well?

12.Is behind and underneath dryer clean?

13.Did you check the loose nuts, bolts or screws?

14.Is the workshop comfortable and well-ventilated?

15.After session, were the light switches turned off?
Electrical/electronic facilities and connections unplugged?
Remarks: The workshop is comfortable and well-ventilated, ready for
acceptance of guests.

Inspected by: Joylyn D. Olano Date:

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 Template #7
EQUIPMENT MAINTENANCE INSPECTION CHECKLIST
Equipment Type : CLOTHES DRYER
Property Code/Number : Dry-1294-K
Location : Housekeeping Workshop
YES NO INSPECTION ITEMS
 1. Is the entire equipment clean and dry?

 2. Is the switch cleaned using cloth dampened with

appropriate cleaning solution?
 3. Are the areas in and around the dryer clean and dry?

 4. Is there a defective part which needs replacement/repair?

Remarks: The equipment is functional, stable and ready to use anytime.

Inspected by: Joylyn D. Olano Date:

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