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    02 Exam Fundamentals

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    Le Khanh Thanh
    The ITILv3 Foundations certification is an entry-level exam that covers a general awareness of ITIL terminology and concepts related to the service lifecycle. The exam contains 40 multiple-choice questions to be completed within 60 minutes, requiring a passing score of 65%. It is intended for IT professionals needing to understand how ITIL can enhance service management, as well as those in organizations that have adopted ITIL.

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    02 Exam Fundamentals

    Uploaded by

    Le Khanh Thanh
    24 views13 pages
    The ITILv3 Foundations certification is an entry-level exam that covers a general awareness of ITIL terminology and concepts related to the service lifecycle. The exam contains 40 multiple-choice questions to be completed within 60 minutes, requiring a passing score of 65%. It is intended for IT professionals needing to understand how ITIL can enhance service management, as well as those in organizations that have adopted ITIL.

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    ITIL v3

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    The ITILv3 Foundations certification is an entry-level exam that covers a general awareness of ITIL terminology and concepts related to the service lifecycle. The exam contains 40 multiple-choice questions to be completed within 60 minutes, requiring a passing score of 65%. It is intended for IT professionals needing to understand how ITIL can enhance service management, as well as those in organizations that have adopted ITIL.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    24 views13 pages

    02 Exam Fundamentals

    Uploaded by

    Le Khanh Thanh
    The ITILv3 Foundations certification is an entry-level exam that covers a general awareness of ITIL terminology and concepts related to the service lifecycle. The exam contains 40 multiple-choice questions to be completed within 60 minutes, requiring a passing score of 65%. It is intended for IT professionals needing to understand how ITIL can enhance service management, as well as those in organizations that have adopted ITIL.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 13

    Exam Fundamentals

    ITILv3 Foundations

    http://www.JasonDion.com
    ITILv3 Foundations
    ITILv3 Foundations
    • Entry-level certification for ITIL
    ITILv3 Foundations
    • Entry-level certification for ITIL

    • Covers a general awareness of the


    elements, concepts, and terminology
    used in the ITIL Service Lifecycle
    Certification Target Audience
    Certification Target Audience
    • People requiring an understanding of
    the ITIL framework
    Certification Target Audience
    • People requiring an understanding of
    the ITIL framework

    • People needing an understanding of


    how ITIL can enhance IT service
    management within an organization
    Certification Target Audience
    • People requiring an understanding of
    the ITIL framework

    • People needing an understanding of


    how ITIL can enhance IT service
    management within an organization

    • IT professionals in organizations that


    adopted ITIL and need to understand
    ongoing service improvement
    Format of the Exam
    Format of the Exam
    • 40 multiple-choice questions
    Format of the Exam
    • 40 multiple-choice questions

    • 60 minutes to complete
    Format of the Exam
    • 40 multiple-choice questions

    • 60 minutes to complete

    • Passing Score: 65% (26 out of 40)


    Format of the Exam
    • 40 multiple-choice questions

    • 60 minutes to complete

    • Passing Score: 65% (26 out of 40)

    • Closed book exam

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