ISO 26000 - Social Responsibility

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ISO 26000 - Social responsibility

Business and organizations do not operate in a vacuum. Their relationship to the society and
environment in which they operate is a critical factor in their ability to continue to operate
effectively. It is also increasingly being used as a measure of their overall performance.

ISO 26000 provides guidance on how businesses and organizations can operate in a socially
responsible way. This means acting in an ethical and transparent way that contributes to the
health and welfare of society.

This is a guidance tool provided by the ISO which enables organisations to understand the
meaning and significance of social responsibility. It is important to note that this is not a
certification but only a guiding tool. Hence, organisations which comply with these standards
are self-certified. It covers six core areas of social responsibility, including (i) human rights
(ii) labour practices (iii) environment (iv) fair operating practices (v) consumer issues (vi)
community involvement and development. This ensures a holistic approach to the concept of
social responsibility and sustainable development.

ISO 26000:2010

ISO 26000:2010 provides guidance rather than requirements, so it cannot be certified to


unlike some other well-known ISO standards. Instead, it helps clarify what social
responsibility is, helps businesses and organizations translate principles into effective actions
and shares best practices relating to social responsibility, globally. It is aimed at all types of
organizations regardless of their activity, size or location.

The standard was launched in 2010 following five years of negotiations between many
different stakeholders across the world. Representatives from government, NGOs, industry,
consumer groups and labour organizations around the world were involved in its
development, which means it represents an international consensus.

ISO 26000

1. ISO 26000 is an ISO International Standard giving guidance on social responsibility.


In fact, it is an extended form of CSR but intended for use by organizations of all
types, in both public and private sectors, in developed and developing countries, as
well as in economies in transition. It will assist them in their efforts to operate in the
socially responsible manner that is demanded by the society.

2. One major tenet of ISO26000 is fair operating practices which refer to ethical conduct
in an organization’s dealings with other organizations. These include relationships
between organizations and government agencies, as well as between organizations
and their partners, suppliers, contractors, competitors and the associations of which
they are members. Fair operating practice issues arise in the areas of anti-corruption,
responsible involvement in the public sphere, fair competition, promoting social
responsibility in relations with other organizations and respect for property rights.
Fair competition and respect for property rights cannot be achieved if organizations
do not deal with each other honestly, equitably and with integrity.

3. With ISO 26000 coming to the forefront of CSR, hopes can be grown for more
respect for Intellectual Property rights and protection. The ISO 26000 is a broad-
based tool that incorporates guidance on wide ranging matters. These include fair
operating practices in which it stresses on anti-corruption, fair competition and respect
for property rights.

4. ISO 26000 looks like an extended CSR guidelines. More interestingly, it is not only
for businesses but for any organization, public or private.

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