ORGANIZATIONAL BEHAVIOUR 55

END TERM EXAMIN

EXAMINAATION
FIFTH SEMESTER [B.TECH.], DECEMBER 2009

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 3 hours Maximum Marks : 75

Note: Q. No. 1 is compulsory. Attempt one question from each unit.

Question 1. _____________________________________________________________________________________
Attempt any five of the following. Be brief in your answer. (5 × 5 = 25)
(a) Discuss contingency approach of Organizational Behaviour. [Refer to Page 3]
(b) What are the responsibilities of a Professional Manager ? [Refer to Page 3]
(c) Discuss effect of culture on organizational climate. [Refer to Page 38]
(d) Job stress and interpersonal relations in an organization. [Refer to Page 54]
(e) Discuss about learning and individual growth. [Refer to Page 54]
(f) Discuss effect of attitude on performance. [Refer to previous questions]
(g) Discuss traits of a leader.
UNIT-I
Question 2. _____________________________________________________________________________________
Discuss some of the managerial skills which has become important after globalization. (12.5)
[Refer to previous questions]
OR
Question 3. _____________________________________________________________________________________
What do you mean by Management ? How important it is in a family-led organization. (12.5)
[Refer to Page 4]
UNIT-II
Question 4. _____________________________________________________________________________________
Disuss modern problem solving techniques. Can they differ from person to person ? (12.5)
[Refer to Page 11]
OR
Question 5. _____________________________________________________________________________________
(a) Discuss Decision Making under condition of uncertainity. (6) [Refer to Page 12]
(b) Do you agree with the perception that Management by objective is best option ? (6.5)
[Refer to previous questions]
UNIT-III
Question 6. _____________________________________________________________________________________
What do you mean by Effective Communication ? How important it is in the performance of an organization ?
What do you mean by cross cultural communication ? (12.5) [Refer to Page 25]
OR
Question 7. _____________________________________________________________________________________
What do you mean by Organizational Climate ? Discuss differences in organizational climate of a Multinational
Corporation and a Small Scale Firm. (12.5) [Refer to Page 25]
UNIT-IV
Question 8. _____________________________________________________________________________________
(a) Discuss the job characteristics Model developed by Hackman for motivation. (6) [Refer to Page 39]
(b) Do you agree with the Reward System for High Performance ? Discuss. (6.5)
[Refer to previous questions]
OR
Question 9. _____________________________________________________________________________________
Do you agree with the idea that cross cultural barrier in communication enhances Job Anxiety and Stress ? How
to develop group dynamics ? (12.5) [Refer to previous questions]

55
 56 ORGANIZATIONAL BEHAVIOUR

FIRS
FIRSTT TERM EXAMIN
EXAMINAATION
THIRD SEMESTER [B.TECH.], SEPTEMBER 2010

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)
Time : 1½ hours Maximum Marks : 30

Note: Attempt any three Questions, including Q. No. 1, which is compulsory. All questions carry equal marks.

Question 1. _____________________________________________________________________________________
Write short notes on the following : (10)
(a) Management by Objectives [Refer to Page 12]
(b) Groupthink [Refer to Page 13]
(c) Organizations [Refer to Page 5]
(d) Scientific Management Theory [Refer to Page 5]
(e) Policy, Procedures and Programmes [Refer to Page 13]

Question 2. _____________________________________________________________________________________
(a) Who is a Manager ? Explain management processes. (5) [Refer to Page previous questions]
(b) Describe managerial roles and how do they differ in different organizations ? (5) [Refer to Page 7]
Question 3. _____________________________________________________________________________________
Describe Decision-making models ? Explain any two of the decision-making techniques. (10)
[Refer to Page 13]
Question 4. _____________________________________________________________________________________
(a) What are authority and responsibility ? What elements affect organizational structure ? (5) [Refer to Page 26]
(b) Define Planning and it’s types ? (5) [Refer to Page 15]
 ORGANIZATIONAL BEHAVIOUR 57

SE
SECC OND TERM EXAMIN
EXAMINAATION
THIRD SEMESTER [B.TECH.], NOVEMBER 2010

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 1½ hours Maximum Marks : 30

Note: Attempt any three Questions including Q. No. 1. All questions carry equal marks.

Question 1. _____________________________________________________________________________________
Write short notes on the following :
(a) Authoritarian and Participative Culture [Refer to Page 26]
(b) Morale and Productivity [Refer to Page 26]
(c) Why managers should be ethical ? [Refer to Page 39]
(d) Four types of learning [Refer to Page 40]
(e) Any two perceptual errors. [Refer to Page 41]

Question 2. _____________________________________________________________________________________
What is Organizational Culture and how is it created ? What factors influence organizational climate and
culture ? [Refer to Page 27]

Question 3. _____________________________________________________________________________________
Explain Organizational Behaviour with the help of two models of human behaviour. What factors determine
individual behaviour ? [Refer to previous questions]

Question 4. _____________________________________________________________________________________
Explain group and group dynamics. Why are groups formed in an organization ? What do you understand by
group cohesiveness ? [Refer to Page 41]
 58 ORGANIZATIONAL BEHAVIOUR

END TERM EXAMIN

EXAMINAATION
THIRD SEMESTER [B.TECH.], DECEMBER 2010

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 3 hours Maximum Marks : 75

Note: Attempt five questions including Q. No. 1 which is compulsory.
Question 1. _____________________________________________________________________________________
Attempt any five of the following. Give answers in brief. (5 × 5 = 25)
(a) Is management a science, art or profession ? [Refer to Page 6]
(b) ‘Management is the development of people, not the direction of things’. Discuss. [Refer to Page 7]
(c) What is the role of Communication in management ? [Refer to Page 29]
(d) What do you mean by Organizational Climate ? [Refer to Page 29]
(e) Distinguish between a manager and a Leader. [Refer to Page 42]
(f) What are the main causes of stress in student life ? [Refer to Page 43]
(g) What do you mean by Management of Change ? [Refer to Page 44]

UNIT-I
Question 2. _____________________________________________________________________________________
Define Management. Discuss the tasks and responsibilities of a Professinal Manager. (12.5) [Refer to Page 8]
OR
What are the managerial skills which are essential to become an effective manager ? Explain the impact of
globalization on it. (12.5) [Refer to Page 9]

UNIT-II
Question 3. _____________________________________________________________________________________
Discuss the types and process of Planning. How do planning and controlling are related to each other ? (12.5)
[Refer to Page 15]
OR
(a) What is Decision Making ? Explain the steps involved in decision making. (6.5) [Refer to Page 19]
(b) Does the use of MBO eliminate the application of managerial controlling ? (6) [Refer to Page 15]

UNIT-III

Question 4. _____________________________________________________________________________________
Define Organizational Culture. How does it relate to Managerial Ethos ? Explain the relevance of organization
culture in management. (12.5) [Refer to Page 30]
OR
What are the various types of Organization Structures ? Explain the features of an effective organization
structure. (12.5) [Refer to Page 31]

UNIT-IV

Question 5. _____________________________________________________________________________________
What is Motivation ? Discuss Maslow’s Hierarchy of Needs Theory of Motivation. (12.5) [Refer to Page 44]
OR
What are the various Individual Determinants of Organizational Behaviour ? Explain the relevance of perceptions
and attitudes in this regard. (12.5) [Refer to Page 46]
 ORGANIZATIONAL BEHAVIOUR 59

FIRS
FIRSTT TERM EXAMIN
EXAMINAATION
FIFTH SEMESTER [B.TECH.], SEPTEMBER 2011

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 1½ hours Maximum Marks : 30

Note: Q. No. 1 is compulsory. Attempt any two more questions.

Question 1. _____________________________________________________________________________________
Write short Notes on the Following : (10)
1. Administration Vs Management [Refer to Page 10]
2. Managerial Roles [Refer to previous questions]
3. Bureaucracy [Refer to Page 10]
4. Span of control [Refer to Page 33]
5. Group Decision Making. [Refer to Page 34]

Question 2. _____________________________________________________________________________________
Discuss the various types of plan. What are the advantages and limitations of planning ? (10)
[Refer to Page 21]
Question 3. _____________________________________________________________________________________
Define control. Explain the steps involved in control process. How planning and control are related ? (10)
[Refer to Page 22]
Question 4. _____________________________________________________________________________________
Define communication. What are the barriers to communication ? How they can be overcome ? (10)
[Refer to Page 34]
 60 ORGANIZATIONAL BEHAVIOUR

SE
SECC OND TERM EXAMIN
EXAMINAATION
FIFTH SEMESTER [B.TECH.], NOVEMBER 2011

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 1½ hours Maximum Marks : 30

Note: Q. No. 1 is compulsory. Attempt any two more questions.

Question 1. _____________________________________________________________________________________
Write short notes on following :
(a) Symptoms of Stress [Refer to Page 17]
(b) Managerial Ethos [Refer to Page 17]
(c) Storming Stage of Group formation [Refer to Page 37]
(d) Leadership at Continuum [Refer to Page 47]
Question 2. _____________________________________________________________________________________
Explain the concept of Organization Culture. Briefly discuss different dimensions of Organization Culture.
[Refer to Page 37]
Question 3. _____________________________________________________________________________________
Explain the mechanism of perception in detail. [Refer to Page 48]

Question 4. _____________________________________________________________________________________
What are different personal characteristics of effective leader ? Explain in detail the Linkert Management
System. [Refer to Page 48]
 ORGANIZATIONAL BEHAVIOUR 61

END TERM EXAMIN

EXAMINAATION
FIFTH SEMESTER [B.TECH.], DECEMBER 2011

OR
ORGG ANIZATION
ANIZATION AL BEHA
TIONAL VIOUR (ETMS-3
BEHAVIOUR (ETMS-311 1)

Time : 3 hours Maximum Marks : 75

Note: Attempt any five questions including Q. No. 1 which is compulsory.

Question 1. _____________________________________________________________________________________
Answer any five of the following. Be brief in your answer : (5 × 5 = 25)
(a) What do you mean by MBO ? [Refer to Page 50[
(b) Discuss Hofstede’s cultural dimensions. [Refer to Page 50[
(c) Differentiate between Group and Team. [Refer to Page 51[
(d) Discuss X and Y theory of motivation. [Refer to Page 51[
(e) Differentiate beween Project Organisation and Matrix Organisation. [Refer to Page 52[
(f) Discuss the importance of conflict management. [Refer to Page 53[
(g) Discuss traits of a leader. [Refer to previous questions[

UNIT-I
Question 2. _____________________________________________________________________________________
Briefly describe various managerial process and explain major elements of any two of them with suitable
example. (12.5) [Refer to previous questions]
OR
How do the required managerial skills differ in the Organisational Hierarchy ? (12.5)
[Refer to previous questions]
Question 3. _____________________________________________________________________________________
(a) Discuss decision making under condition of uncertainity. (6.5) [Refer to Page 23]
(b) Give an example of good decision you made that resulted in a bad outcome. Also, give an example of good
decision you made that had a good outcome. Why was each decision good or bad ? (6)
[Refer to previous questions]
OR
What are the various principles of Planning ? Differentiate between organization plan and strategic plan. (12.5)
[Refer to previous questions]
UNIT-II
Question 4. _____________________________________________________________________________________
What do you mean by Organisational Climate ? Discuss differences in organizational climate of a indigenous
firm and a multinational corporation. (12.5) [Refer to previous questions]
OR
(a) What do you mean by cross cultural communication ? (6) [Refer to previous questions]
(b) Today’s work force is increasingly made up of part-time or contigent employees. Is organizational culture
really important if the workforce is mostly temporaries ? (6.5) [Refer to Page 38]

UNIT-IV

Question 5. _____________________________________________________________________________________
(a) How could a manager stimulate conflict in his or her department ? (6) [Refer to previous questions]
(b) What is the difference between functional and disfunctional conflict ? What determines functionality ? (6.5)
[Refer to previous questions]
OR
(a) Identify the variables in Expectancy Theory. (6) [Refer to previous questions]
(b) Compare and contrast Maslow’s Hierarchy of needs theory with Herzberg’s two-factor theory. (6.5)
[Refer to previous questions]