Control Charts, Also Known As Shewhart Charts or Process-Behaviour Charts, in
Control Charts, Also Known As Shewhart Charts or Process-Behaviour Charts, in
Statistical process control (SPC) is the application of statistical methods to the monitoring and control
of a process to ensure that it operates at its full potential to produce conforming product. Under SPC, a
process behaves predictably to produce as much conforming product as possible with the least possible
waste. While SPC has been applied most frequently to controlling manufacturing lines, it applies equally
well to any process with a measurable output. Key tools in SPC are control charts, a focus on continuous
improvement and designed experiments.
Types of charts
Shewhart individuals
Quality characteristic measurement Large (≥
control chart (ImR chart Independent Variables†
for one observation 1.5σ)
or XmR chart)
Dependent of
Quality characteristic measurement Large (≥
Regression Control Chart process control Variables
within one subgroup 1.5σ)
variables
Chart details
A control chart consists of:
Upper and lower warning limits, drawn as separate lines, typically two standard errors above and
below the center line
Division into zones, with the addition of rules governing frequencies of observations in each zone
Annotation with events of interest, as determined by the Quality Engineer in charge of the
process's quality
If the process is in control, all points will plot within the control limits. Any observations outside the limits,
or systematic patterns within, suggest the introduction of a new (and likely unanticipated) source of
variation, known as a special-cause variation. Since increased variation means increased quality costs, a
control chart "signaling" the presence of a special-cause requires immediate investigation.