Experiment:-1

(Role of software)
Objective:

To identify the role of the software in today’s world across a few significant domains related to
day to day life.

Background:

Software has made the world a global village today. The impact of software spans across almost
all aspect of human life. All organizations, Institutions and companies are leveraging the
potentials of software in automating the critical functions and eliminating manual interventions.
Software is also a predominant are for trade and export especially for the countries like India.
Domains like health care, Airlines , financial Services, Insurance , retails, Education, and many
more have exploited software and still there a lot of the scope for software to create impact and
add values in multiple dimensions.

Problem Description:

In the context of this background, identify the areas (or application or systems) how software
has been leveraged extensively in the following domains

1. Health Care

2. Airlines

3. Banking Insurance

4. Retail

5. Education

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Software has become the most essential and commercial now a days. Every sector of real life is
impossible without Software. Software has not only impact as necessary but it also plays a great
role in developing any sector.

Some of the sector influenced by Software are following.

1: Health Care
Healthcare Informatics is one of the fastest growing economic sectors in the world today. With
the anticipated future advances and investments in this field, it is expected that Healthcare
Informatics will become one of the dominating economic factors in the 21st century.

·0 In addition to economic importance, this field has the potential to make substantial
contributions to the comfort and longevity of every human being on the face of the
earth. Software, and thus Software Engineering, has an important role to play in all of
this. Implantable devices, electronic records, robotic-driven surgery are just some
examples where software plays a critical role.

·1 In addition, medical processes are known to be error prone and prime targets for
process improvement technology. Moreover, there are important questions about
software quality, user interfaces, systems interoperability, process automation, and
many other concerns familiar to software engineering practitioners and researchers.

Software components being commonly used in Health Care

A: Health Information Technology or Electronic health records moving from paper to

computer-based medical records is in process across the nation. Access to the patient's health
record by many multiple who are caring for the patients is called interoperability or the
exchange of patients' data across programs. The challenge is cost, user training, security, and
fitting the needs of the organization and providers

B: Telehealth is bringing technology into remote areas for patient monitoring, education,
interaction, and recommendations in their homes, using hand-held devices.

C: Picture archiving and communication systems (PACS) and vendor neutral archives (VNAs) are
programs that store and display medical images such as chest x-rays, and scans. Radiologists can
dictate the report of an x-ray and it becomes immediately available in emergency departments
where time is critical.

D: Wireless medical telemetry services or WMTS are remote monitoring of the patient's heart
rate and respiratory rate while allowing the patient to be anywhere in the hospital.

E: Healthcare VDI or virtual desktop infrastructures are programs running to secure healthcare
information. Keeping ahead of hackers is a concern to the whole health system.

2: Airlines

The airlines industry is moving towards investing in smart systems so as to deliver accurate
information. Passengers will leverage technology and be able to track their luggage. Availability
of such information saves valuable time.
 ·2 The airlines are planning on making mobile apps the go-to technology for self-service or
customer service. Booking and shopping are set to be transformed with “smart” retail
outlets, thereby opening several lifestyle possibilities.
·3 Technology is making aircraft smarter, and the concept of connected aircraft is looking to
be implemented. A connected aircraft helps monitor and determine the health of critical
avionic systems.
·4 A complete automation of the check-in process ensures that passengers simply receive a
ready-to-print boarding pass via email.
·5 The airline industry is beginning to view cyber security much more as a business related
risk. Hence, there are plans on adopting other initiatives around cyber security over the
consecutive few years, such as software development, incident response, and
intelligence and analytics.
·6 Airlines are looking to further utilize the following components (among others) as part of
its core technology strategy:

Applications being used in Airlines

A: WinAir

WinAir is the most cost-efficient, easy-to-use, structurally integrated maintenance and inventory
control software system in the aviation industry. WinAir is aviation maintenance and inventory
software that incorporates sophisticated purchasing, inventory control, production, maintenance
forecasting, cost accounting and invoicing processes.

B:AirLineSuite

C:AvPro

AvPro Software integrates aspects of MRO Software, (Customer Repair Station) CRS Software,
Aircraft Fleet Maintenance Operations and Accounting in an easy-to-use database.

3: Banking Insurance

The insurance sector as we all are aware is crucial for the country’s economic development. India
serves as a huge market due to its significant untapped potential.With the Government’s
recently announced 12-point action plan for Insurance, the benefits to the company and
policyholders will make Insurance more fundamental and relevant.
 ·7 The focus on the customer oriented business model will further drive Insurance
companies in embracing the emerging technologies. Due to the data-intensive nature of
the industry, primarily because it involves collection, processing and maintaining of
information relating to insurance policies.

·8 Technology investments will be crucial in the dynamic insurance environment not only to
serve the competitive edge but also to maintain the regulatory obligations and hygiene
required.

Software being used in Banking Insurance

A: application processing, credit scoring and risk approval, financial screenings, credit card
approvals, transactions.

B: Loan requests, approvals and post approval activities for mortgage loans, personal loans, car
loans Account management, maintenance, openings and cancellations Credit card automation,
and private enterprise loans

C: Services such as product consultations, promissory note guarantees, change of rates, ACH,
fund and wire transfers

D: Insurance underwriting, collateral, titles, escrow services, leasing and financing

E: Operational risk management, investigation of accounts, claims management, anti-money

laundering compliance, audit management

4: Retail

The Importance of Information Technology In The Retail Sector With the increasing globalization
of retailing, both in terms of their points-of-sale and their points-of-supply; the information
technology (IT) spend in the retail sector has increased significantly.

·9 IT plays an increasingly important role in the management of complex retail operations.

Market knowledge, as well as control of data and information, is key to obtaining a
competitive advantage in the retail sector. Markets are continuing to grow and become
more complex; the simple process of retailing has started to deploy more advanced
retail information systems to cope with all the transactions involved.
·10 IT involvement in Retail : To increase the company’s ability to respond to the evolving
marketplace through enhanced speed and flexibility. To collect and analyze customer
data while enhancing differentiation.

Software being used in Retail

 A:
Point of Sale (POS) and Inventory Control Software:

A good POS / Retail Management System can be a huge time saver and money maker for you.
That's partly why it's number one...
In its simplest form, a good POS system will track all your sales so you can easily see how your
business is doing (at any time). In other words, it replaces your cash register.

B: Customer Relationship Management (CRM) Software:

One of the unwavering keys to building a successful retail business is to build relationships with
your customers. Because of that, CRM software is a critical tool for the retail business. And not
only will CRM help you improve your customer loyalty it will help you market to potential
prospects and generate new business.

C: Bar Code Scanning and UPC Codes: Simply put, bar code scanning allows you to check
products at the point of sale much faster and more accurately than can be done on the
keyboard. Not only will this save you time, but you should also consider the effect of your
inventory.

D: Electronic Data Interchange (EDI):

EDI technology allows you to send purchase orders (created in your POS software) to your
supplier electronically via phone line or internet. Not only does this save a huge amount of time,
but it can also reduce errors -- so you don't have to apologize to your customer because you
special ordered the wrong item.

E: Retail Accounting Software:

More and more retailers are doing their accounting in-house because they can quickly produce
up-to-date financial statements and see how their business is doing at almost any time. This has
become easier for the small business owner because of a variety of user friendly accounting
applications.

Software being used in Education

A: Productivity Software:
This is an invaluable tool for teachers for word processing, creating spreadsheets and managing
graphics attendance, cumulative grades, academic progress, test scores, educational objectives
that have been met, etc. can all be managed and organized and retrievable within seconds.
Productivity software is for students, as well. Older students can craft school posters for sports
teams or create detailed research projects, while very young students can word-process on a
screen, much like standard writing paper, and actually listen to what they have written.
B: Presentation Software:
Power-point presentations and slideshows, for example, not only provide an added dimension to
a instructor's teaching approach, but presentation software offers an excellent venue for parent-
teacher conferences, PTO assemblies and school fund-raising projects that can be presented to
an entire adult audience or school population.In the classroom, text, clip-art, photographs, audio
and even animations can be used by students to create their own slideshow of the planets, for
example, and then present it to the classroom or the principal. The excitement for learning
becomes very contagious and kids become intrinsically motivated.

C: Keyboarding Software:
keyboarding software is for teaching keyboarding. Students can choose from a variety of games
that offer various levels of speed and complexity that meet each student's level of
accomplishment. Even kindergarteners can use this type of software as a way to recognize
names of letters of the alphabet in addition to introducing youngsters to the keyboard.

D: Classroom management Software:

Classroom management can be a daunting task, but software programs that provide tools and
guidance in that area help to eliminate archaic, time-intensive methods that take away from
precious-little time teachers have to begin with. With any variety of this type of software,
teachers can utilize templates for lesson plans, post student-grades on-line utilizing
letter/percent/point formats and provide parents with ID and passwords to gain on-site access to
view their own child's academic and behavioral status, which leaves no surprises on report-card
day! Teachers can, also, message parents as often as needed and stay in regular contact with
them which builds rapport between home and school.