Current Media, Printhead and Ink Information (1 of 2)

Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01

T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

Current Printer Configuration

Language: Spanish Virtual Memory: 128 GB
Disk capacity: 320.0 GB Physical Memory: 2,44 GB Memoria RAM
Stacker Sensor Status: Connected

Scanner Configuration
Device Id: LW II MERCURY Serial Number: SCL071401751
Firmware version: 58541 HW Board revision: 70-SUP-A01
Paper Loaded Information
Paper Path: Rollo 1 Paper Loaded Status: Espera
Media Type: Normal
Media Width: 914 mm / 36.0 inches Media Length: not available
Paper Path: Rollo 2 Paper Loaded Status: Espera
Media Type: Normal
Media Width: 610 mm / 24.0 inches Media Length: not available
Paper Path: Hoja Paper Loaded Status: No hay papel

Current Printhead Kit Info (I)

Warranty Printhead Service Statu Error ID
status code s Code
1 - Photo black-Gray-Matte black-Cyan- OK 1KtWIkeIifrat1XygCUX HP 1247271
Magenta-Yellow GQ==

Current Printhead Kit Info (II)

Product Serial Number Install Warranty
Name Date Date
1 - Photo black-Gray-Matte black-Cyan- HP 727 3738731- 2018-02- 20190606
Magenta-Yellow 4951905U 08

Current Printhead Kit Info (III)

Used non-HP Used expired Ink Warranty
ink ink Used Spent
1 - Photo black-Gray-Matte black-Cyan- false false 0 ml 0%
Magenta-Yellow

Current Printhead Kit Info (IV)

Product Usage Max. Recovery Scan Axis
Number Time Level Shutdown
1 - Photo black-Gray-Matte black-Cyan- B3P06A 0h 0 0
Magenta-Yellow

Current Media, Printhead and Ink Information (2 of 2)

Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
 T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

Current Ink Cartridge Info (I)

Status Product Name Product Number Serial Number Install Date
Photo black OK HP 727 B3P23A 1619852-31-11 20180121
Gray OK HP 727 B3P24A 2645970-40-11 20180121
Matte black OK HP 727 B3P22A 1689643-2-11 20321006
Cyan OK HP 727 B3P19A 2980769-39-11 20180121
Magenta OK HP 727 B3P20A 3405289-37-11 20180121
Yellow OK HP 727 B3P21A 3305806-38-11 20180121

Current Ink Cartridge Info (II)

Warranty End Date Manufacturer Capacity Level Used non-HP Ink
Photo black 20200209 HP 130 ml 75 % false
Gray 20200413 HP 130 ml 81 % false
Matte black 20190718 HP 130 ml 54 % false
Cyan 20200406 HP 130 ml 84 % false
Magenta 20200323 HP 130 ml 76 % false
Yellow 20200330 HP 130 ml 87 % false

Content Thresholds
Threshold
Color 1%
LDI 10 %
HDI 50 %

Printer Usage Information

Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

Printer Usage
Total printed media: 9,639.58 m² / 103,759.45 ft² Total number of prints: 19250

Scanner Usage
Scanned area for copies: 2095.11 m² / 22551.62 Total number of copies: 2
ft²
Total number of color copies: 958 Total number of mono copies: 956
Scanned area for scans: 159.10 m² / 1712.56 ft² Total number of scans: 1187

Total number of color scans: 307 Total number of mono scans: 880
Total number of scans to USB: 349 Total number of scans to 8
network:
Total number of scans to HP ePrint & 0
Share:

Usage per Printhead Slot

Color Product Printheads Total
Number Used Insertions
Slot Gray-Photo black-Magenta-Cyan-Yellow-Unknown-Matte B3P06A 4 11
1 black-Matte black

Usage per Cartridge Slot

Product Number Usage
1 - Photo black B3P11A 1 Cartridges / 68,36 cc
1 - Photo black B3P17A 0 Cartridges / 0,00 cc
1 - Photo black B3P23A 2 Cartridges / 259,50 cc
1 - Photo black F9J79A 0 Cartridges / 0,00 cc
1 - Photo black B3P17B 0 Cartridges / 0,00 cc
1 - Photo black B3P23B 1 Cartridges / 129.57 cc
1 - Photo black F9J79B 0 Cartridges / 0,00 cc
2 - Gray B3P12A 1 Cartridges / 63,06 cc
2 - Gray B3P18A 0 Cartridges / 0,00 cc
2 - Gray B3P24A 2 Cartridges / 258,52 cc
2 - Gray F9J80A 0 Cartridges / 0,00 cc
2 - Gray B3P18B 0 Cartridges / 0,00 cc
2 - Gray B3P24B 1 Cartridges / 129.82 cc
2 - Gray F9J80B 0 Cartridges / 0,00 cc
3 - Matte black B3P10A 1 Cartridges / 65,24 cc
3 - Matte black C1Q11A 1 Cartridges / 69,47 cc
3 - Matte black B3P22A 3 Cartridges / 389,64 cc
3 - Matte black C1Q12A 1 Cartridges / 299,75 cc
3 - Matte black C1Q11B 0 Cartridges / 0,00 cc
3 - Matte black B3P22B 0 Cartridges / 0,00 cc
3 - Matte black C1Q12B 0 Cartridges / 0,00 cc
4 - Cyan B3P07A 1 Cartridges / 69,36 cc
4 - Cyan B3P13A 0 Cartridges / 0,00 cc
4 - Cyan B3P19A 3 Cartridges / 385,69 cc
4 - Cyan F9J76A 0 Cartridges / 0,00 cc
4 - Cyan B3P13B 0 Cartridges / 0,00 cc
4 - Cyan B3P19B 0 Cartridges / 0,00 cc
4 - Cyan F9J76B 0 Cartridges / 0,00 cc
5 - Magenta B3P08A 1 Cartridges / 62,05 cc
5 - Magenta B3P14A 0 Cartridges / 0,00 cc
5 - Magenta B3P20A 3 Cartridges / 388,62 cc
5 - Magenta F9J77A 0 Cartridges / 0,00 cc
5 - Magenta B3P14B 0 Cartridges / 0,00 cc
5 - Magenta B3P20B 0 Cartridges / 0,00 cc
5 - Magenta F9J77B 0 Cartridges / 0,00 cc
6 - Yellow B3P09A 1 Cartridges / 58,17 cc
6 - Yellow B3P15A 0 Cartridges / 0,00 cc
6 - Yellow B3P21A 3 Cartridges / 353,24 cc
6 - Yellow F9J78A 0 Cartridges / 0,00 cc
6 - Yellow B3P15B 0 Cartridges / 0,00 cc
6 - Yellow B3P21B 0 Cartridges / 0,00 cc
6 - Yellow F9J78B 0 Cartridges / 0,00 cc

Media Usage per Media Type

Papel normal 4,640.66 m² / 49951.64 ft²
Papel bond translúcido 0.24 m² / 2.56 ft²
Papel blanco int iny HP 1.50 m² / 16.11 ft²

Component Usage
Belt usage (# cycles): 28021 Motor usage (# cycles): 28021 Cutter usage (# cycles): 1769
5 5 0
Trailing cable usage (# 28021 Tube ISS usage (# 28021 Tube Primer (cc): 0
cycles): 5 cycles): 5
Motor usage (Working time 0 Bushings life (# cycles): 28020 Color Sensor Aerosol Exposure 0
in hours): 0 (# cycles):
Color sensor life (hours): 0 Drop detector working 0 Power Off Cycles: 1403
time (hours):
Power On Cycles: 2312 Service Station Cycles: 58900 Pen On/Off Cycles: 1472
0
Plug Time (hours): 3010 Correct profiles: 0 Total Profiles: 0
Scan Axis run distance 37218 Line Sensor Life (hours): 0 Working time (hours): 395
(meters): 4
Number of OMAS 0 Number of OMAS 0 OMAS Paper length (meters): 0
Navigation fails: Navigation OK:
SOL Ink Used (cc): 0 Encoder Strip Ink Used 0 Total CLCs: 0
(cc):
Correct CLCs: 0

Spittoon Usage
Left 0 Maintenance 0 Drop Detector Spitoon Ink 2147483647 Aerosol 0
Spittoon: Cartridge: Volume: FAN:

Preventative maintenance Usage

Preventive maintenance kit #1 9%
Preventive maintenance kit #2 33 %

Job Accounting
Date Job name Optimized for Image quality Max detail
2018-02-06 20:55:44 11764 Images Fast Off
2018-02-06 21:05:55 11765 Images Fast Off
2018-02-07 12:37:44 11766 Images Fast Off
2018-02-07 12:38:45 11767 Images Fast Off
2018-02-07 12:39:46 11768 Images Fast Off

Event Logs
Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

System Errors
Even Sever Error Internal F/W Version Media Line Date
t# ity Code Code Usage
1 sever 86:01 27264614 MRY_03_02_01.1 9623.6660 ServoMotorCarriage.cpp:256 201802
e 5 1 16 05
2 sever 81:01 27682816 MRY_03_02_01.1 9597.7822 JamRemovalMercury.cpp:272 201801
e 1 1 27 24
3 sever 22.0:00 28102656 MRY_03_02_01.1 6076.3637 IssTimbalStateMachine.cpp:23 201610
e 1 1 70 0 11
4 sever 21:13 27892940 MRY_03_02_01.1 6076.3637 ServiceStationMercuryRemote 201610
e 9 1 70 .cpp:289 11
5 sever 79:04 - MRY_03_02_01.1 6076.3637 ServiceStationMercuryRemote 201610
e 116188907 1 70 .cpp:737 11
4
6 sever 79:04 - MRY_03_02_01.1 6076.3637 ServiceStationMercuryRemote 201610
e 116188907 1 70 .cpp:737 10
4
7 sever 79:04 - MRY_03_02_01.1 6076.3637 ServiceStationMercuryRemote 201610
e 116188907 1 70 .cpp:737 09
4
8 sever 79:04 - MRY_03_02_01.1 6076.1806 ServiceStationMercuryRemote 201610
e 116188907 1 64 .cpp:737 09
4
9 sever 09.10:1 16116654 MRY_03_02_01.1 6060.6689 ScannerControllerManager.cp 201610
e 0 18 1 45 p:1074 07
10 sever 79:04 - MRY_03_02_01.1 6058.4501 SpaceRpcElektra.cpp:1441 201610
e 116188907 1 95 07
4
11 sever 86:01 27264614 MRY_03_02_01.1 6058.4501 ServoMotorCarriage.cpp:256 201610
e 5 1 95 07
12 sever 79:04 - MRY_03_02_01.1 6037.5239 ServiceStationMercuryRemote 201610
e 116188907 1 26 .cpp:737 06
4
13 sever 81:01 27682816 MRY_03_02_01.1 6022.6552 JamRemovalMercury.cpp:272 201610
e 1 1 73 05
14 sever 81:01 27682816 MRY_03_02_01.1 6022.2890 JamRemovalMercury.cpp:272 201610
e 1 1 62 05
15 sever 21:13 27892940 MRY_03_02_01.1 5972.3515 ServiceStationMercuryRemote 201610
e 9 1 62 .cpp:289 03
16 sever 79:04 - MRY_03_02_01.1 5972.3515 ServiceStationMercuryRemote 201609
e 116188907 1 62 .cpp:737 30
4
17 sever 79:04 - MRY_03_02_01.1 5958.4614 ServiceStationMercuryRemote 201609
e 116188907 1 26 .cpp:737 28
4
18 sever 79:04 - MRY_03_02_01.1 5949.6699 ServiceStationMercuryRemote 201609
e 116188907 1 22 .cpp:737 28
4
19 sever 79:04 - MRY_03_02_01.1 5936.0395 SpaceRpcElektra.cpp:1441 201609
e 116188907 1 51 26
4
20 sever 86:01 27264614 MRY_03_02_01.1 5936.0395 ServoMotorCarriage.cpp:256 201609
e 5 1 51 26

System Warnings
Even Sever Error Internal F/W Version Media Line Date
t# ity Code Code Usage
1 advis 09:01 16116654 MRY_03_02_01.1 9625.7451 ScannerLibraryCommon.cpp:2 201802
ory 21 1 17 13 06
2 advis 79:03 27158528 MRY_03_02_01.1 9623.6660 SpaceRpcElektra.cpp:1160 201802
ory 1 1 16 05
3 advis 09:01 16116654 MRY_03_02_01.1 9623.1269 ScannerLibraryCommon.cpp:2 201802
ory 21 1 53 13 05
4 advis 61:08.2 53792358 MRY_03_02_01.1 9621.3398 guiCRDFormat.c:1442 201802
ory 9 1 44 03
5 advis 09:01 16116654 MRY_03_02_01.1 9620.4921 ScannerLibraryCommon.cpp:2 201802
ory 21 1 88 13 03
6 advis 09:01 16116654 MRY_03_02_01.1 9620.0820 ScannerLibraryCommon.cpp:2 201802
ory 21 1 31 13 03
 7 advis 09:01 16116654 MRY_03_02_01.1 9618.1259 ScannerLibraryCommon.cpp:2 201802
ory 21 1 77 13 02
8 advis 61:08.2 53792358 MRY_03_02_01.1 9615.0341 guiCRDFormat.c:1442 201801
ory 9 1 80 31
9 advis 61:08.2 53792358 MRY_03_02_01.1 9615.0341 guiCRDFormat.c:1442 201801
ory 9 1 80 31
10 advis 61:01 53795225 MRY_03_02_01.1 9601.0966 pm_utils.c:880 201801
ory 8 1 80 26
11 advis 09:01 16116654 MRY_03_02_01.1 9597.7822 ScannerLibraryCommon.cpp:2 201712
ory 21 1 27 13 06
12 advis 09:01 16116654 MRY_03_02_01.1 9597.7822 ScannerLibraryCommon.cpp:2 201712
ory 21 1 27 13 06
13 advis 09:01 16116654 MRY_03_02_01.1 9597.7822 ScannerLibraryCommon.cpp:2 201711
ory 21 1 27 13 10
14 advis 68:03 27473510 MRYMFP_02_00 6076.3637 HistoryManagerFile.cpp:133 201710
ory 6 _02.5 70 16
15 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 16
16 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 16
17 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 15
18 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 15
19 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 15
20 advis 61:08.2 53792358 MRY_03_02_01.1 9597.7822 guiCRDFormat.c:1442 201610
ory 9 1 27 15

Printhead Error Log

Printheads name: Photo black-Gray-Matte black-Cyan-Magenta- Serial 1708630-
Yellow Number: 1348943
Printhead Service 1KtWIkeIifraf1XygCUXHQ== Status: 256
Code:
Usage time: 112 h % Ink Used: 62
Max Recovery Level 3 Error Code 1048576

Printheads name: Photo black-Gray-Matte black-Cyan-Magenta- Serial 0-0

Yellow Number:
Printhead Service a2kJLu+J7zu2e/arUAfh43g== Status: 16
Code:
Usage time: 0h % Ink Used: 0
Max Recovery Level 1 Error Code 524288

Calibration Status
Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

General Calibrations
Printhead alignment done Drop Detector calibration done Line Sensor calibration done
 Media-specific Calibrations
Media Name Color Date Paper Advance Date
Heavyweight Coated Paper Recommended - Default -
HP Bright White Inkjet Paper N/A - Recommended -
HP Premium Instant-dry Gloss Photo Paper Recommended - Default -
Photo Gloss Paper Recommended - Default -
Bright White Bond Paper N/A - Recommended -
Matte Film N/A - Default -
Photo Matte Paper Recommended - Default -
HP Translucent Bond N/A - Default -
Adhesive Polypropylene Matte N/A - Default -
Generic Natural Tracing Paper <65g/m2 N/A - Default -
Adhesive Vinyl Recommended - Default -
Digital Blueprint Paper N/A - Recommended -
Plain paper Retail N/A - Recommended -
HP Premium Satin Photo Paper Recommended - Default -
HP Coated Paper Recommended - Recommended -
HP Universal Instant-dry Satin Photo Paper Recommended - Default -
Coated Paper Recommended - Recommended -
HP Recycled Bond Paper N/A - Recommended -
HP Universal Satin Photo Paper Recommended - Default -
Backlit Material N/A - Default -
HP Super Heavyweight Plus Matte Paper Recommended - Default -
Plain Paper N/A - OK Jan 25, 2018
Transparent/Clear Film N/A - Default -
HP Natural Tracing Paper N/A - Default -
HP Premium Instant-dry Satin Photo Paper Recommended - Default -
Photo Semi-Gloss/Satin Paper Recommended - Default -
Vellum paper N/A - Default -
Adhesive Paper N/A - Default -
Generic Natural Tracing Paper >65g/m2 N/A - Default -
Adhesive Polypropylene Gloss N/A - Default -
HP Premium Gloss Photo Paper Recommended - Default -
HP Universal Instant-dry Gloss Photo Paper Recommended - Default -
HP Heavyweight Coated Paper Recommended - Default -
HP Universal Bond Paper N/A - Recommended -
HP Universal Gloss Photo Paper Recommended - Default -

Printer Status Codes

Nozzle Health 897777X7 Printhead Alignment 000000X0
Media Advance Calibration 00000000 Closed Loop Color Calibration 000000X0

Connectivity Configuration
Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

=================================== IO DIAGNOSTIC PAGE

===================================
Installed: Yes
IP enabled: Yes

---- Diagnostics and Troubleshooting ---- ---------

Connectivity Settings ---------
The connectivity troubleshooting wizard Internet
connection enabled: Yes
has not been run recently Proxy:
Direct access

Download/Upload
speed limit: Disabled

Firmware Update
Check: Manual
Firmware Update
Download: Manual

------------
ePrint Settings ------------
HP ePrint Center
status: Disconnected
HP ePrint Center
connectivity:
Disabled
permanently
Printer code:
Not configured
Printer Id:
Not configured
HP ePrint Center
Jobs: Directly print
HP ePrint Center
URL:
Not configured

Connectivity Configuration
Date: 08-feb-2018 Product: HP Designjet Serial Number: CN42I4H01
T2500 K
Firmware: MRY_03_02_01.1 Product CR358A Service ID: 24315
1 number:
Supported Ink HP 727 / HP
Cartridges: 727A
Printer status: Fail

===================================== JetDirect PAGE 1

=====================================
--------- General Information ---------- ----------------
TCP/IP ----------------
Status: I/O Card Ready IPv4:
Enabled
IPv6:
Enabled
Model Number: J8022E Host Name:
NPI84396C
Hardware Address: 009C0284396C IPv4 Domain Name:
hitronhub.home
Firmware Version: V461017.FF IPv6 Domain Name:
Not Specified
LAA: 009C0284396C Primary DNS Server:
200.48.225.130
Port Config: 100TX FULL Secondary DNS
Server: 200.48.225.146
Auto Negotiation: On DNS(IPv6):
Manufacturing ID: ********00**** Not Specified
Date Manufactured: XX/XXXX
WINS Server:
Not Specified
---------- Security Settings ----------- Idle Timeout:
270 sec
802.1X: Not Specified
IPsec: Disabled -----------------
IPv4 -----------------
Secure Web: HTTPS Optional Status:
Ready
Cert Expires: 2018-11-07 00:00 UTC
SNMP Versions: 1;2
SNMP Set Cmty Name: Not Specified IP Address:
192.168.0.143
SNMP Get Cmty Name:Not Specified/Default Subnet Mask:
255.255.255.0
Access List: Not Specified Default Gateway:
192.168.0.1
Config By:
Manual
Admin Password: Not Specified BOOTP/DHCP Server:
Not Specified
TFTP Server:
Not Specified
Bonjour Service
Name:
---------- Network Statistics ---------- HP Designjet T2500
[84396C]
Total Packets Received: 52878
Unicast Packets Received: 2780 -----------------
IPv6 -----------------
Bad Packets Received: 0 Status:
Ready
Framing Errors Received: 0
Total Packets Transmitted: 4829
Unsendable Packets: 0 Link-Local:
Transmit Collisions: 0
fe80::29c:2ff:fe84:396c
Transmit Late Collisions: 0 Stateless:
Last Wake:
2800:200:f000:17a7:29c:2ff:fe84:396c
0000008700000000C05F07FF00000400
00000000000000000000000000000000
00000010C0A8008DD4C9EF5E43FF0002
DHCPv6:
Not Configured
Manual:
Not Configured