Dell Latitude 7389 2-In-1: Owner's Manual

Dell Latitude 7389 2-in-1
Owner's Manual
Regulatory Model: P29S

Regulatory Type: P29S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 08
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 6

Safety instructions............................................................................................................................................................. 6
Turning off your computer — Windows 10.....................................................................................................................6
Before working inside your computer..............................................................................................................................6
After working inside your computer.................................................................................................................................7
2 Removing and installing components............................................................................................................. 8

Screw size list..................................................................................................................................................................... 8
Recommended tools.......................................................................................................................................................... 9
Micro Secure Digital (SD) Card........................................................................................................................................ 9
Removing the Micro Secure Digital (SD) Card.........................................................................................................9
Installing the Micro Secure Digital (SD) Card........................................................................................................... 9
Subscriber Identity Module (SIM) Card.......................................................................................................................... 9
Removing the micro SIM card or the micro SIM card tray....................................................................................10
Base cover.........................................................................................................................................................................10
Removing the base cover..........................................................................................................................................10
Installing the base cover............................................................................................................................................. 11
Battery................................................................................................................................................................................ 11
Removing the battery................................................................................................................................................. 11
Installing battery..........................................................................................................................................................12
PCIe Solid State Drive (SSD).......................................................................................................................................... 12
Removing the NVMe SSD card................................................................................................................................ 12
Installing the NVMe SSD........................................................................................................................................... 13
WLAN card........................................................................................................................................................................ 13
Removing the WLAN card.........................................................................................................................................13
Installing the WLAN card........................................................................................................................................... 14
WWAN card.......................................................................................................................................................................14
Removing the WWAN card....................................................................................................................................... 14
Installing the WWAN card..........................................................................................................................................15
Power board...................................................................................................................................................................... 15
Removing the power board....................................................................................................................................... 15
Installing the power board......................................................................................................................................... 16
Speaker.............................................................................................................................................................................. 16
Removing the speaker module..................................................................................................................................16
Installing the speaker module.................................................................................................................................... 18
Fingerprint Board.............................................................................................................................................................. 18
Removing the fingerprint reader board....................................................................................................................18
Installing the fingerprint reader board...................................................................................................................... 19
LED Board..........................................................................................................................................................................19
Removing the LED board..........................................................................................................................................20
Installing the LED board............................................................................................................................................ 20
Smart Card Cage.............................................................................................................................................................. 21
Removing the smart card cage.................................................................................................................................21
Contents 3
Installing the smart card cage.................................................................................................................................. 22
Heat Sink...........................................................................................................................................................................22
Removing heat sink assembly...................................................................................................................................22
Installing heat sink assembly..................................................................................................................................... 23
Display Assembly..............................................................................................................................................................23
Removing the display assembly................................................................................................................................23
Installing the display assembly..................................................................................................................................26
System Board................................................................................................................................................................... 26
Removing system board............................................................................................................................................ 27
Installing system board.............................................................................................................................................. 29
Real time clock (RTC)..................................................................................................................................................... 29
Removing the real time clock (RTC)....................................................................................................................... 30
Installing real time clock (RTC)................................................................................................................................ 30
Keyboard............................................................................................................................................................................ 31
Removing keyboard assembly................................................................................................................................... 31
Removing keyboard from the keyboard tray.......................................................................................................... 32
Installing keyboard to the keyboard tray................................................................................................................. 33
Installing keyboard assembly.....................................................................................................................................33
Palmrest............................................................................................................................................................................ 34
Replacing palm rest .................................................................................................................................................. 34
3 Technology and components........................................................................................................................36

USB features.................................................................................................................................................................... 36
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................36
Speed.......................................................................................................................................................................... 36
Applications.................................................................................................................................................................37
Compatibility............................................................................................................................................................... 38
HDMI 1.4............................................................................................................................................................................38
HDMI 1.4 Features......................................................................................................................................................38
Advantages of HDMI................................................................................................................................................. 38
4 System specifications.................................................................................................................................. 40
System specifications......................................................................................................................................................40
Processor specifications................................................................................................................................................. 40
Display specifications....................................................................................................................................................... 41
Memory .............................................................................................................................................................................41
Video specifications..........................................................................................................................................................41
Audio specifications..........................................................................................................................................................41
Storage options................................................................................................................................................................ 42
Communication specifications........................................................................................................................................42
Near field communication (NFC) specifications.......................................................................................................... 42
Fingerprint reader specifications....................................................................................................................................42
Ports and connector specifications............................................................................................................................... 43
Touchpad specifications.................................................................................................................................................. 43
Camera specifications..................................................................................................................................................... 43
IR camera specifications................................................................................................................................................. 44
AC adapter specifications............................................................................................................................................... 44
4 Contents
Battery specifications......................................................................................................................................................45
Docking Option.................................................................................................................................................................46
Active Pen.........................................................................................................................................................................46
Physical specifications.....................................................................................................................................................46
Environmental specifications.......................................................................................................................................... 46
5 System setup...............................................................................................................................................48
Boot menu........................................................................................................................................................................ 48
Navigation keys................................................................................................................................................................ 49
System setup options......................................................................................................................................................49
General screen options....................................................................................................................................................49
System Configuration screen options........................................................................................................................... 50
Video screen options....................................................................................................................................................... 52
Secure Boot screen options........................................................................................................................................... 52
Intel software guard extensions screen options...........................................................................................................53
Performance screen options.......................................................................................................................................... 53
Power management screen options.............................................................................................................................. 54
POST behavior screen options...................................................................................................................................... 55
Manageability................................................................................................................................................................... 56
Virtualization support screen options............................................................................................................................ 57
Wireless screen options...................................................................................................................................................57
Maintenance screen options...........................................................................................................................................57
System logs screen options............................................................................................................................................58
Updating the BIOS in Windows .................................................................................................................................... 58
System and setup password.......................................................................................................................................... 59
Assigning a system password and setup password...............................................................................................59
Deleting or changing an existing system and/or setup password....................................................................... 59
6 Software...................................................................................................................................................... 61
Supported operating systems......................................................................................................................................... 61
Downloading drivers......................................................................................................................................................... 61
Device drivers....................................................................................................................................................................61
Display Adapter........................................................................................................................................................... 61
USB drivers.................................................................................................................................................................62
System drivers............................................................................................................................................................63
Storage controller...................................................................................................................................................... 64
Audio drivers...............................................................................................................................................................65
Identifying Camera.....................................................................................................................................................66
Network adapter........................................................................................................................................................66
7 Troubleshooting........................................................................................................................................... 68
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................68
Running the ePSA diagnostics................................................................................................................................. 68
Diagnostic LED.................................................................................................................................................................68
Real Time Clock (RTC) reset..........................................................................................................................................69
8 Contacting Dell............................................................................................................................................ 70
Contents 5
1
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Turning off your computer — Windows 10

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them off.
Before working inside your computer

1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2 Turn off your computer.
6 Working on your computer

3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION: If your computer has an RJ45 port, disconnect the network cable by first unplugging the cable from your
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer

After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3 Connect your computer and all attached devices to their electrical outlets.
4 Turn on your computer.
Working on your computer 7

2
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Topics:
• Screw size list

• Recommended tools
• Micro Secure Digital (SD) Card
• Subscriber Identity Module (SIM) Card
• Base cover
• Battery
• PCIe Solid State Drive (SSD)
• WLAN card
• WWAN card
• Power board
• Speaker
• Fingerprint Board
• LED Board
• Smart Card Cage
• Heat Sink
• Display Assembly
• System Board
• Real time clock (RTC)
• Keyboard
• Palmrest
Screw size list

Table 1. Latitude 7389 - Screw size list
Component M 2.5 x 2.5L M 2.5 x 4.0L M 2.0 x 3.0L M 2 x 2L M 2.0 x 2L M 2 x 1.7L M 2 x 4L M 2.5 x 5
Hinge
6
bracket
G-senser 1
Lcm frame 2
Hinge 4
1
bracket
Logic upper
Assy
Power Board 2
LED Board 2
8 Removing and installing components

Finger Print
1
Bracket
Touch pad 2
Smart Card 2
K/B to K/B
6 1
plate
K/B plate 13
Bottom Door
8
Assy
System board 6
Fan 1 1
Thermal 4
Battery 4
WLAN 1
WWAN 1
MSATA 1
EDP Bracket 2
USB Type C 2
MB
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Plastic scribe
NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4
Micro Secure Digital (SD) Card
Removing the Micro Secure Digital (SD) Card

1 Follow the procedure in Before working inside your computer.
2 Press in on the Micro SD card to release it from the computer.
3 Slide the Micro SD card out of the computer.
Installing the Micro Secure Digital (SD) Card

1 Slide the Micro SD into the slot until it clicks into place.
2 Follow the procedures in After working inside your computer.
Subscriber Identity Module (SIM) Card

Removing and installing components 9
Removing the micro SIM card or the micro SIM card tray
CAUTION: Removing the micro SIM card when the computer is on may cause data loss or damage the card. Ensure that your
computer is turned off or the network connections are disabled.
NOTE: Micro SIM card tray is available only for systems that are shipped with WWAN card.
1 Insert a paperclip or a micro SIM card removal tool into the pinhole on the micro SIM card tray.
2 Use a scribe to pull the micro SIM card tray.
3 If a micro SIM card is available, remove the micro SIM card from the micro SIM card tray.
Base cover
Removing the base cover
2 Loosen the M2.5 x 5.0 captive screws that secure the base cover to the computer.
3 Use a plastic scribe to pry the base cover starting from the hinges at the top edge of the base cover and lift it from the computer.
NOTE: The recesses are located near the hinges at the rear side of the computer.

Installing the base cover
1 Align the base cover tabs to the slots on the edges of the computer.
2 Press the edges of the cover until it clicks into place.
3 Tighten the M2.5 x 5.0 captive screws to secure the base cover to the computer.
4 Follow the procedure in After working inside your computer.
Battery
Removing the battery
2 Remove:
a MicroSD card
b Base cover
3 To remove the battery:
a Lift the ribbon, and disconnect the battery cable from the connector on the system board [1].
b Remove the M2.0 x 4 L screws that secure the battery to the computer [2].
NOTE: The image displayed is for reference only. Some components location and screw may vary.
c Lift the battery from the computer [3].

Installing battery
1 Insert the battery into the slot on the computer.
2 Connect the battery cable to the connector on the system board.
3 Replace the M 2 x 4L screws to secure the battery to the computer.
4 Install the:
a base cover
b SD card
PCIe Solid State Drive (SSD)

Removing the NVMe SSD card
2 Remove:
a MicroSD card
b base cover
c battery
NOTE: You need not remove the battery, instead you can disconnect the battery cable from the system
board.
3 To remove the NVMe SSD card:
a Loosen the M2.0 x 3.0 screws that secure SSD thermal bracket [1].
b Lift the thermal bracket from the SSD card [2].
c Slide and remove the SSD card from the slot [3].

Installing the NVMe SSD
1 Insert the NVMe SSD card into the connector.
2 Install the thermal bracket over the SSD card.
3 Tighten the M2.0 x 3.0 screws to secure the SSD thermal bracket.
4 Install the:
a battery
NOTE: If you have not removed the battery, you must connect the battery cable to the system board.
b base cover
c MicroSD card
WLAN card
Removing the WLAN card
2 Remove:
a MicroSD card
b base cover
c battery
NOTE: You need not remove battery, instead you can disconnect the battery cable from the system board.
3 To remove the WLAN card:
a Remove the M2.0 x 3.0 screw that secures the metal bracket to the WLAN card [1].
b Lift the metal bracket [2].

c Disconnect the WLAN cables from the connectors on the WLAN card [3].
d Remove the WLAN card [4].
Installing the WLAN card

1 Insert the WLAN card into the connector on the system board.
2 Connect the WLAN cables to the connectors on the WLAN card.
3 Place the metal bracket and replace the M2.0 x 3.0 screw to secure WLAN card to the computer.
4 Install the:
a battery
NOTE: If you have not removed the battery then you must connect the battery cable to the system board.
b base cover
c MicroSD card
WWAN card
Removing the WWAN card
2 Remove:
a MicroSD card
b base cover
c battery
NOTE: You need not remove the battery, instead you can disconnect the battery cable from the system
board.

3 To remove the WWAN card:
a Remove the M2.0 x 3.0 screw that secures the metal bracket to the WWAN card .
b Lift the metal bracket that secures the WWAN card .
c Disconnect the WWAN cables from the connectors on the WWAN card
d Lift the WWAN card from the computer.
Installing the WWAN card

1 Insert the WWAN card into the connector on the system board.
2 Connect the WWAN cables to the connectors on the WWAN card.
3 Place the metal bracket and replace the M2.0 x 3.0 screw to secure the WLAN card to the computer.
4 Install the:
a battery
NOTE: If you have not removed the battery then you must connect the battery cable to the system board.
b base cover
c MicroSD card
NOTE: The IMEI number can also be found on the WWAN card.
Power board
Removing the power board

2 Remove:
a MicroSD card
b SIM card tray
NOTE: SIM Card tray is available only if your computer is shipped with a WWAN card.
c base cover
d battery
3 To remove the power board:
a Lift the coin cell battery affixed to the computer [1].
b Disconnect the power cable from the power board [2].
c Remove the M2.0x3.0 screws to release the power board [3].
d Lift the power board from the computer [4].

Installing the power board
1 Insert the power board into the slot.
2 Replace the M2.0x3.0 screws to secure the power board to the computer.
3 Connect the power board cable to the connector on the system board.
4 Affix the coin cell battery in the slot on the computer.
5 Install the:
a battery
b base cover
c MicroSD card
Speaker
Removing the speaker module
2 Remove:
a MicroSD card
b base cover
c battery
d power board
3 To disconnect the cables:
a Disconnect the and fold back the smart card cable [1].
b Disconnect and fold back the LED board for easy access in removing the speaker module [2].

4 To release the speaker module:
a Disconnect the speaker cable from the connector on the system board [1].
b Un route the speaker cable from the retention clips and remove the tapes that secure the speaker cable [2].
5 To remove the speaker module:

a Un route the speaker cable by removing the tapes near the palm rest [1].
b Lift the speaker module from the computer.

NOTE: You can use a plastic scribe to lift the speaker module from the computer.
Installing the speaker module

1 Place the speaker module into the slots on the computer.
2 Route the speaker cable through the routing channel and secure it with the tapes.
3 Connect the speaker cable to the connector on the system board.
4 Connect the LED cable to the connector on the palm rest.
5 Install the:
a power board
b battery
c base cover
d Micro SD
Fingerprint Board
Removing the fingerprint reader board

2 Remove:
a Micro SD
b base cover
c battery
3 To remove the fingerprint reader board:
a Lift the coin cell battery affixed to the speaker cables [1].

b Disconnect the finger print reader cable from the fingerprint reader board and the USH board [2].
NOTE: The cable should be released so that it does not tear.

c Remove the M2 x 3 screw that secures the fingerprint reader bracket [3].
d Lift the fingerprint reader bracket from the fingerprint reader board [3].
e Lift the fingerprint reader board from the slot on the computer.
NOTE: Fingerprint reader board is affixed to the palm rest and you may need a plastic scribe to lift the
fingerprint reader board.
Installing the fingerprint reader board

1 Install the fingerprint reader board into the slot.
2 Place the fingerprint reader bracket on the board.
3 Replace the M2 x 3 screw to secure the bracket to the board.
4 Connect the fingerprint reader cable to the fingerprint reader board and the USH board.
5 Affix the coin cell battery on the speaker cable
6 Install the:
a battery
b base cover
c Micro SD
LED Board

Removing the LED board
2 Remove:
a Micro SD
b base cover
c battery
3 To remove the LED board:
a Disconnect the LED board cable from the LED board [1].
b Remove the tape that secures the LED board to the touchpad panel [2].
c Remove the M2 x 3 screws that secure the LED board [3].
d Lift the LED board from the computer [4].
Installing the LED board

1 Install the LED board into the slot.
2 Replace the M2 x 3 screws to secure the LED board.
3 Affix the tape to secure the LED board.
4 Connect the LED board cable to the LED board.
5 Install the:
a battery
b base cover
c SD card

Smart Card Cage
Removing the smart card cage

NOTE: Always remove the smart card from the smart card reader.

2 Remove:
a Micro SD
b base cover
c battery
d SSD card
3 To disconnect the cables:
a Disconnect the smart card cable [1].
b Disconnect the LED board cable [2].
c Peel the SSD thermal pad from the SSD slot 3].
NOTE: You may need to apply force to peel off the SSD thermal
pad.
4 To remove the smart card cage:

a Remove the M2.0 x 1.7 screws that secure the smart card cage to the computer [1].
b Lift the smart card cage from the computer [2].

Installing the smart card cage
1 Slide the smart card cage into the slot to align with the screw holders on the computer.
2 Replace the M2.0 x 1.7 screws to secure the smart card cage to the computer.
3 Affix the thermal pad on the SSD module.
4 Affix the LED board cable and connect it to the LED board on the computer.
5 Affix the smart card cable and connect it to the USH board on the computer .
6 Install the:
a SSD card
b battery
c base cover
d Micro SD
Heat Sink
Removing heat sink assembly

2 Remove the:
a Micro SD
b base cover
c battery
3 To remove the heat sink assembly:
a Disconnect the fan cable from the system board [1].

b Remove the M2.0 x 3.0 screws that secure the fan to the system board[2].
c Remove the M2.0 x 3.0 screws that secure the heat sink to the system board [3].
d Lift the heat sink assembly from the system board.
Installing heat sink assembly

1 Align the heat sink assembly with screw holders on the system board.
2 Replace the M2.0 x 3.0 screws to secure the heat sink to the system board.
NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat
sink.
3 Replace the M2.0 x 3.0 screws to secure the fan to the system board.
4 Connect the fan cable to the connector on the system board.
5 Install the:
a battery
b base cover
Display Assembly
Removing the display assembly

2 Remove the:
a Micro SD
b base cover

c battery
d WLAN card
e WWAN card
3 Peel the tapes that secure the antenna cables and un route the cables from the routing clips.
4 Disconnect the :
a IR camera and touchscreen cable [1].
b Remove the M 2 x 1.7L screws that secure the eDP bracket and lift it away from the computer [2].
c Disconnect the eDP cable from the system board [3].
d Disconnect th G-sensor and eDP cables [4].

5 Lift the base of the computer away from the display assembly.
6 To remove the display assembly:

a Place the base of the computer with the display assembly at 270 degrees (laptop mode) or 90 degrees (tablet mode).
NOTE: If the system is used as a laptop, then display assembly should be at 270 degrees and for a fully
closed tablet configuration, the display should be at 90 degrees.
b Remove the M2.5 x 4.0 screws that secure the display hinge brackets [1].

c Lift the display assembly away from the computer [2].
Installing the display assembly

1 Place the base of the computer on a flat surface.
2 Install the display assembly by aligning it with the display hinge screw holders.
3 Replace the M2.5 x 4.0 screws to secure the display assembly.
4 Close the display assembly and flip the computer.
5 Connect the cables:
a G-sensor and eDP cable
b Place the eDP bracket on the eDP cable and replace the M 2 x 1.7L screw on the bracket.
c IR camera and touch screen cables
6 Route the antenna cables through the routing clips
7 Affix the tapes to secure the antenna cables to the system board.
8 Install the:
a WWAN card
b WLAN card
c battery
d base cover
e Micro SD
System Board

Removing system board
2 Remove the:
a Micro SD
b SIM card tray
c base cover
d battery
e SSD card
f WLAN card
g WWAN card
h heatsink assembly
3 Disconnect the following cables from the system board .
a touchpad cable
b USH cable
c LED board cable
4 Disconnect the eDP cable:
NOTE: To disconnect the eDP cable, remove the M 2 x 1.7L screws that secure the eDP bracket and lift it away from the
computer. Disconnect the eDP cable from the system board.
5 To release the cables:
a Flip the coin cell battery to reveal the speaker cable [1].
b Disconnect the speaker cable from the system board [2].
c Disconnect the power board cable from the system board [3].

6 Peel the tapes that secure antenna cables and un route the cables from the routing clips.
7 To remove the system board:

a Remove the M2.0 x 4L screws from the USB Type-C bracket [1].
b Lift the USB Type-C bracket from the Type-C module [2].
c Remove the M2.0 x 3.0 screws that secure the system board to the computer [3].
d Lift the system board away from the computer[4].

Installing system board
1 Align the system board with the screw holders on the computer.
2 Replace the M2.0 x 3.0 screws to secure the system board to the computer.
3 Place the USB Type-C bracket on the Type-C module.
4 Replace the M 2.0 x 4L screws to secure the USB Type-C bracket to the Type-C module.
5 Route the antenna cable through the routing clips and affix the tapes to secure the antenna cables.
6 Connect the power board and the speaker cable to the system board.
7 Affix the coin cell battery on the speaker cable.
8 Connect the USH board, Touchpad board and LED board cables to the system board.
1 NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
9 Install the:
a heatsink module
b WWAN card
c WLAN card
d SSD card
e battery
f base cover
g SIM card tray
h Micro SD
Real time clock (RTC)

Removing the real time clock (RTC)
2 Remove the:
a mircro SD card
b SIM card tray
c base cover
d battery
e SSD card
f WLAN card
g WWAN card
h heat sink assembly
i system board
NOTE: RTC is located on the system board and hence system board removal is a requirement.
3 Disconnect the RTC cable to release it from the system board.
Installing real time clock (RTC)

1 Connect the coin cell battery cable to the system board.
2 Install:
a system board
b heat sink module
c WWAN card
d WLAN card
e SSD card
f battery
g base cover
h Micro SD
i SIM card tray

RTC is located on the system board and hence system board must be installed after the installation of the RTC.
Keyboard
Removing keyboard assembly

NOTE: The keyboard and the keyboard tray together are called the keyboard assembly.

2 Remove the:
a Micro SD
b SIM card tray
c base cover
d battery
e SSD card
f WLAN card
g WWAN card
h Heatsink assembly
i system board
3 Peel and disconnect the cables:
a LED board cable [1]
b SSD thermal pad [2]
c keyboard and backlit keyboard cables [3]
4 To remove the keyboard:

a Remove the M2.0 x 3.0 screws that secure the keyboard to the chassis [1].

b Lift the keyboard from the chassis [2].
Removing keyboard from the keyboard tray

2 Remove the keyboard
3 Remove the keyboard from the keyboard support tray:
a Remove the M2.0 x 2.0 screws that secure the keyboard to the keyboard assembly [1].
b Lift the keyboard away from the keyboard support tray [2].

Installing keyboard to the keyboard tray
1 Align the keyboard with the screw holders on the keyboard tray.
2 Tighten the M2.0 x 2.0 screws to secure the keyboard to the keyboard tray.
3 Install the keyboard.
Installing keyboard assembly

NOTE: The keyboard and the keyboard tray together are called the keyboard assembly.
1 Align the keyboard assembly with the screw holders on the chassis.
2 Replace the M2.0 x 3.0 screws that secure the keyboard to the chassis.
3 Affix and connect the keyboard and the backlit keyboard cables to the keyboard.
4 Affix the LED board cable on the keyboard.
5 Affix the SSD thermal pad on the SSD module.
NOTE: If your computer has a WWAN card, then SIM card tray installation is a requirement.
6 Install the:
a system baord
b heatsink module
c WWAN card
d WLAN card
e SSD card
f battery
g base cover
h Micro SD
i SIM card tray

Palmrest
Replacing palm rest

2 Remove the:
a base cover
b battery
c SSD module
d WLAN card
e WWAN card
f power board
g heat sink assembly
h RTC
i LED board
j speaker
k smart card cage
l display assembly
m system board
n keyboard
The component you are left with is the palmrest.

3 Replace the palmrest.
4 Install the:
a keyboard assembly
b system board
c display assembly
d smart card cage

e speaker
f LED board
g RTC
h heat sink
i power board
j WLAN card
k WWAN card
l PCIe SSD
m battery
n base cover

3
Technology and components
This chapter details the technology and components available in the system.
Topics:
• USB features
• HDMI 1.4
USB features
Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral
devices like mice, keyboards, external drivers, and printers.
Let's take a quick look on the USB evolution referencing to the table below.
Table 2. USB evolution

Type Data Transfer Rate Category Introduction Year
USB 3.0/USB 3.1 Gen 2 5 Gbps Super Speed 2010
USB 2.0 480 Mbps High Speed 2000
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)

For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and
yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1
finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1
features are as follows:
• Higher transfer rates (up to 5 Gbps)

• Increased maximum bus power and increased device current draw to better accommodate power-hungry devices
• New power management features
• Full-duplex data transfers and support for new transfer types
• Backward USB 2.0 compatibility
• New connectors and cable
The topics below cover some of the most commonly asked questions regarding USB 3.0/USB 3.1 Gen 1.
Speed
Currently, there are 3 speed modes defined by the latest USB 3.0/USB 3.1 Gen 1 specification. They are Super-Speed, Hi-Speed and Full-
Speed. The new SuperSpeed mode has a transfer rate of 4.8Gbps. While the specification retains Hi-Speed, and Full-Speed USB mode,
36 Technology and components

commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to
maintain backward compatibility.
USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below:
• An additional physical bus that is added in parallel with the existing USB 2.0 bus (refer to the picture below).
• USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs
of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.
• USB 3.0/USB 3.1 Gen 1 utilizes the bidirectional data interface, rather than USB 2.0's half-duplex arrangement. This gives a 10-fold
increase in theoretical bandwidth.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel
count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps
theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB
3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps. We will likely see a real-world maximum rate of 400MB/s with overheads. At this
speed, USB 3.0/USB 3.1 Gen 1 is a 10x improvement over USB 2.0.
Applications
USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB
video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine
that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps
throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.8Gbps speed, the standard will find its way
into some products that previously weren't USB territory, like external RAID storage systems.
Listed below are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products:
• External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives

• Portable USB 3.0/USB 3.1 Gen 1 Hard Drives
• USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters
• USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers
• USB 3.0/USB 3.1 Gen 1 Solid-state Drives
• USB 3.0/USB 3.1 Gen 1 RAIDs
• Optical Media Drives
• Multimedia Devices
• Networking
• USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs
Technology and components 37

Compatibility
The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all,
while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of
the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as
before. Five new connections to carry receive and transmitted data independently are present on USB 3.0/USB 3.1 Gen 1 cables and only
come into contact when connected to a proper SuperSpeed USB connection.
Windows 8/10 will be bringing native support for USB 3.1 Gen 1 controllers. This is in contrast to previous versions of Windows, which
continue to require separate drivers for USB 3.0/USB 3.1 Gen 1 controllers.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service
Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7,
SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the opinion that
Vista should also support USB 3.0/USB 3.1 Gen 1.
Super-Speed support for Windows XP is unknown at this point. Given that XP is a seven-year-old operating system, the likelihood of this
happening is remote.
HDMI 1.4
This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an
interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or
video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players. The primary advantage is cable
reduction and content protection provisions. HDMI supports standard, enhanced, or high-definition video, plus multichannel digital audio on
a single cable.
NOTE: The HDMI 1.4 will provide 5.1 channel audio support.
HDMI 1.4 Features

• HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled
devices without a separate Ethernet cable
• Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system,
eliminating the need for a separate audio cable
• 3D - Defines input/output protocols for major 3D video formats, paving the way for true 3D gaming and 3D home theater applications
• Content Type - Real-time signaling of content types between display and source devices, enabling a TV to optimize picture settings
based on content type
• Additional Color Spaces - Adds support for additional color models used in digital photography and computer graphics
• 4 K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems
used in many commercial movie theaters
• HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p
• Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of
the motoring environment while delivering true HD quality
Advantages of HDMI
• Quality HDMI transfers uncompressed digital audio and video for the highest, crispest image quality.
• Low -cost HDMI provides the quality and functionality of a digital interface while also supporting uncompressed video formats in a
simple, cost-effective manner
38 Technology and components

• Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound
• HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables
currently used in A/V systems
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality
Technology and components 39

4
System specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For
more information about the configuration of your computer, go to Help and Support in your Windows operating system and
select the option to view information about your computer.
Topics:
• System specifications
• Processor specifications
• Display specifications
• Memory
• Video specifications
• Audio specifications
• Storage options
• Communication specifications
• Near field communication (NFC) specifications
• Fingerprint reader specifications
• Ports and connector specifications
• Touchpad specifications
• Camera specifications
• IR camera specifications
• AC adapter specifications
• Battery specifications
• Docking Option
• Active Pen
• Physical specifications
• Environmental specifications
System specifications
Feature Specification
Chipset Integrated in the processor
DRAM bus width 64-bit
Flash EPROM SPI 128 Mbits
PCIe bus 100 MHz
Processor specifications
Types
• Intel Core i3-7100U Processor (Dual Core 2.4GHz, 3M cache, 15W)
40 System specifications
• Intel Core i5-7200U Processor (Dual Core, 2.5GHz up to 3.1GHz, 3M cache, 15W)
• Intel Core i5-7300U Processor (Dual Core, 2.6GHz up to 3.5GHz, 3M cache, 15W), vPro
• Intel Core i7-7600U Processor (Dual Core, 2.8GHz up to 3.9GHz, 4M cache, 15W), vPro
Display specifications
Type 13.3–inch Touch with corning gorilla glass 4, active pen support, anti-reflective and anti-smudge
Luminance FHD 255 nits
Native resolution FHD 1920x1080
Refresh rate 60 Hz
Maximum viewing 80/-80 degrees

angles—horizontal
Maximum viewing 80/-80 degrees

angles—vertical
Pixel pitch FHD 0.144 mm
Memory
Your computer supports a maximum of 16 GB of memory.
Table 3. Memory specifications
Type LPDDR3 SDRAM (Soldered down memory)

Minimum Memory Configuration 4 GB, 8 GB
Maximum Memory Configuration 16 GB
Video specifications
Type Integrated on system board
UMA controller Intel HD Graphics 620
External display
support • On system – eDP (internal display), HDMI 1.4, Type-C port
• Optional – Type-C port with VGA, Type-C port with DVI
Audio specifications
Types Four-channel high-definition audio
Controller Waves MaxxAudio Pro
Stereo conversion 16/20/24-bit—analog-to-digital and digital-to-analog
Internal interface High-definition audio
System specifications 41
External interface Microphone-in, stereo headphones, and universal audio jack
Speakers Two
Internal speaker 2 W (RMS) per channel

amplifier
Volume controls Volume control buttons and Hot keys
Storage options
Storage options
• 256 GB M.2 2280 PCIeSSD
• 512 GB M.2 2280 PCIeSSD
• 1024 GB M.2 2280 PCIeSSD
• 256 GB M.2 2280 SED PCIeSSD
• 512 GB M.2 2280 SED PCIeSSD
• 128 GB M.2 2280 SATA SSD
• 256 GB M.2 2280 SATA SSD
Communication specifications
Features Specification
Wireless Internal wireless local area network (WLAN), wireless wide area network (WWAN), WiGig
• Bluetooth 4.1 LE
• Bluetooth 4.2 (Intel)- HW ready, SW depends on OS, Windows 10 supports up to 4.1
Near field communication (NFC) specifications

Type Broadcom BCM58102 NFC controller
NFC Standard ISO/IEC 18092, ISO/IEC 21481,ISO/IEC 14443 Type A and B', Japanese Industrial Standard (JIS) (X) 6319-4, and
ISO/IEC 15693 standards
Support NFC Card NFC Forum Type1 / Type 2 / Type 3 / Type 4 ; ISO/IEC 14443-4 stands-based PICC; ISO/IEC 15693 stands-based
VICC ; ISO/IEC 18000-3 ; Kovio
Temperature 0° to 70° C
(operating)
Humidity <85% under operation (at operating temperature)
Fingerprint reader specifications

Sensor technology Active thermal
Sensor resolution 385 dpi
Sensor size 11.9 mm x 11.9 mm
Sensor pixel size 180x180 pixels
Ports and connector specifications

Audio
• Universal audio jack
• Volume buttons
Video HDMI 1.4
USB
• One USB 3.1 Gen 1
• One USB 3.1 Gen 1 with PowerShare
• Two USB 3.1 Gen 1 with Type-C
Memory card reader Micro SD 4.0
Universal Subscriber One

Identity Module
(uSIM) card-WWAN
Docking port USB Type-C docking
Express Card None
Touchpad specifications
Active area
• X-axis - 90.5 mm (3.56 inches)
• Y-axis - 50.0 mm (1.97 inches)
Multi-touch Configurable single finger and multi-finger gestures
Camera specifications
Type HD fixed focus
Sensor type CMOS sensor technology
Imaging rate Up to 30 frames per second
Video Resolution 1280 x 720 pixels
IR camera specifications
Type VGA IR camera
Sensor type CMOS sensor
Resolution: Motion Win Hello Recognition

Video
Imaging Rate up to 15- fps
AC adapter specifications
Type 45 W, 65 W, 90 W with USB Type-C
Input voltage 100 V AC to 240 V AC
Input current— 1.3 A/1.5 A/1.7 A

maximum
Input frequency 50 Hz to 60 Hz
Output current—45
W • 20V/2.25A (Continuous)
• 5.0V/2A (Continuous)
Output current—65
• 15V/3A (Continuous)
Output current—90
• 5V/3A(Continuous)
Rated output 20 V DC/5 V DC

voltage—45 W
Rated output 20 V DC/15 V DC/9 V DC/5 V DC

voltage—65 W and
90 W
Weight
• 45 W—0.17 kg (0.37 lb)
• 65 W —0.216 kg (0.476 lb)
• 90 W—0.291 kg (0.641 lb)
Dimensions—45 W
• Height—22 mm (0.87 inch)
• Width—55 mm (2.17 inches)
• Depth—87 mm (3.42 inches)
Dimensions—65 W
• Height—99 mm (3.90 inches)
• Width—66 mm (2.60 inches)
• Depth—22 mm (0.87 inch)
Dimensions—90W
• Height-130 mm (5.12 inches)
• Width-66 mm (2.60 inches)
• Depth-22 mm (0.87 inch)
Temperature range 0°C to 40°C (32°F to 104°F)

—Operating
Temperature range –40°C to 70°C (–40°F to 158°F)

—Non-Operating
Battery specifications
Type
• 45 WHr Polymer Battery with ExpressCharge
• 60 WHr Polymer Battery with ExpressCharge
• 60 WHr Long Life Cycle Polymer Battery
45 WHr Polymer
Battery with
ExpressCharge :
Length 238 mm (9.37 inches)
Width 97.2 mm (3.82 inches)
Height 4.7 mm (0.19 inch)
Weight 220 g (0.48 lb)
Voltage 11.4 VDC
Life span 300 discharge per charge cycles
60 WHr Polymer
Battery with
ExpressCharge:
Width 95.9 mm (3.78 inch)
Voltage 7.6 VDC
60 WHr Long Life

Cycle Polymer
Battery:
Width 95.9 mm (3.78 inch)
Voltage 7.6 VDC
Temperature range
Operating
• Charge: 0°C to 50°C (32°F to 122°F)
• Discharge: 0°C to 70°C (32°F to 158°F)
Non-operating - 20°C to 65°C (- 4°F to 149°F)

Coin cell battery 3 V CR2032 lithium coin cell
Docking Option
Type Dell Dock WD15
Active Pen
Type Wacom PCAP technology
Physical specifications
Front height 0.46 inch (11.79 mm)
Back height 0.70 inch (Narrow border 18.75mm) (Standard border 19.83 mm)
Width 12.00 inches (305.1 mm)
Depth 8.26 inches (Narrow border 210.0 mm) (Standard border 211.0 mm)
Weight 3.11 lbs (1.41 kg)
Environmental specifications
Temperature Specifications
Operating 0°C to 60°C (32°F to 140°F)
Storage –40 °C to 65 °C (-40 °F to 149 °F)
Relative humidity Specifications
—maximum
Operating 20 % to 80 % (non-condensing)
Storage 5% to 95% (non-condensing)
Altitude— Specifications
maximum
Operating 0 m to 3048 m (0 to 10,000 ft)
0° to 40°C (32° to 104°F)
Non-operating 0 m to 10668 m (0 to 35,000 ft)
Airborne G2 or lower as defined by ISA S71.04–1985

contaminant level
5
System setup
System setup enables you to manage your notebook hardware and specify BIOS level options. From the System setup, you can:
• Change the NVRAM settings after you add or remove hardware

• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
Topics:
• Boot menu
• Navigation keys
• System setup options
• General screen options
• System Configuration screen options
• Video screen options
• Secure Boot screen options
• Intel software guard extensions screen options
• Performance screen options
• Power management screen options
• POST behavior screen options
• Manageability
• Virtualization support screen options
• Wireless screen options
• Maintenance screen options
• System logs screen options
• Updating the BIOS in Windows
• System and setup password
Boot menu
Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics
and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system.
This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot
menu does not make any changes to the boot order stored in the BIOS.
The options are:
• UEFI Boot:
• Windows Boot Manager
• Other Options:
48 System setup
• BIOS Setup
• BIOS Flash Update
• Diagnostics
• Change Boot Mode Settings
Navigation keys
NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
Enter Selects a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop‐down list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.
System setup options

NOTE: Depending on the notebook and its installed devices, the items listed in this section may or may not appear.
General screen options

This section lists the primary hardware features of your computer.
Option Description
System Information This section lists the primary hardware features of your computer.
• System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date,
Manufacture Date, Express Service Code, the Signed Firmware update—enabled by default
• Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode,
Memory Technology, DIMM ASize, DIMM B Size,
• Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum
Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit
Technology
• Device Information: Displays M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Passthrough MAC address,
Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi
Device, WiGig Device, Cellular Device, Bluetooth Device
Battery Information Displays the battery status health and whether the AC adapter is installed.
Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
• Diskette Drive
• Internal HDD
• USB Storage Device
• CD/DVD/CD-RW Drive
System setup 49
Option Description
• Onboard NIC
Boot sequence
options • Windows boot manager
• WindowsIns
Boot list options

• Legacy
• UEFI—selected by default
Advanced Boot This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
Options Enable Attempt Legacy Boot is disabled by default.
UEFI boot path

security • Always, except internal HDD
• Always
• Never
Date/Time Allows you to change the date and time.
System Configuration screen options

Option Description
SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are:
• Disabled
• AHCI
• RAID On: This option is enabled by default.
Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are:
• SATA-2 — enabled by default

• M.2 PCIe SSD-0 — enabled by default
• M.2 PCIe SSD-1 — enabled by default
SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is
disabled by default.
• Enable SMART Reporting
USB Configuration This is an optional feature.
This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any
type of USB Mass Storage Devices—HDD, memory key, floppy.
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
• Enable USB Boot Support—enabled by default

• Enable External USB Port—enabled by default
50 System setup
Option Description
NOTE: If the Fastboot option is set to "Minimal", the "Enable USB Boot support " setting is ignored and
the system will not boot from any Pre-boot USB devices.
NOTE: A USB Keyboard and/or mouse connected to the platform's USB ports will continue to function
within BIOS Setup if the "Enable External USB Port" option is disabled.
Dell Type-C Dock This section allows connection to the Dell WD and TB family of docks (Typr-C docks) independent of USB and
Configuration Thunderbolt Adapter configuration settings.
• Always Allow Dell Docks is disabled
Thunderbolt Adapter This section allows Thunderbolt Adapter Configuration.

Configuration
• Enable Thunderbolt Technology Support—is disabled
• Enable Thunderbolt Adapter Boot Support—is disabled
• Enable Thunderbolt Adapter Pre-boot Modules—is disabled
• Enable Thunderbolt (and PCIE behind TBT) Preboot
• Security level-No security—enabled by default
• Security level-User configuration—is disabled
• Security level-Secure connect—is disabled
• Security level- Display port only—is disabled
USB PowerShare This field configures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port. This option is disabled by default
Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The
options are:
• Enable Microphone—enabled by default

• Enable Internal Speaker—enabled by default
Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness level
Illumination can be set from 0% to 100%. The options are:
• Disabled
• Dim
• Bright—enabled by default
Keyboard Backlight The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Timeout on AC Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled. The options are:
• 5 sec
• 10 sec—enabled by default
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
System setup 51
Option Description
Keyboard Backlight The Keyboard Backlight Timeout dims out with the Battery option. The main keyboard illumination feature is not
Timeout on Battery affected. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when
the backlight is enabled. The options are:
• 5 sec
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Keyboard Backlight The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Timeout on AC Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the
backlight is enabled. The options are:
• 5 sec
• 15 sec
• 30 sec
• 1 min
• 5 min
• 15 min
• Never
Touchscreen It controls whether the screen is enabled or disabled. This option is enabled by default.
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns off all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Miscellaneous Allows you to enable or disable the following devices:

Devices
• Enable Camera—enabled by default
• Enable Secure Digital (SD) Card—enabled by default
• Secure Digital (SD) Card Boot—enabled by default
• Secure Digital (SD) Card Read-Only-Mode
Video screen options

Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source—On Battery and On AC. The LCD
brightness is independent for battery and AC adapter. It can be set using the slider.
NOTE: The video setting is visible only when a video card is installed into the system.
Secure Boot screen options

Option Description
Secure Boot Enable This option enables or disables the Secure Boot Enable feature.
52 System setup
Option Description
• Disabled
• Enabled
Default setting: Enabled.
Expert Key This option enables or disables the Expert Key management feature.
management
• PK—enabled by default
• KEK
• db
• dbx
Default setting: Enabled
Intel software guard extensions screen options

Option Description
Intel SGX Enable This field specifies you to provide a secured environment for running code/storing sensitive information in the
context of the main OS. The options are:
• Disabled
• Enabled
• Software controlled
Default setting: Software controlled
Enclave Memory This option allows you to set the SGX Enclave Reserve Memory Size. The options are:
Size
• 32 MB
• 64 MB
• 128 MB—enabled by default
Performance screen options

Option Description
Multi-Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core
support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores
are enabled. If you disable Multi-Core Support, one core is enabled.
• Enable Multi-Core Support
Default setting: The option is enabled.
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
• Enable Intel SpeedStep
C-States Control Allows you to enable or disable the additional processor sleep states.
System setup 53
Option Description
• C states
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost
HyperThread Allows you to enable or disable the Hyper-Threading in the processor.

Control
• Disabled
• Enabled
Default setting: Enabled is selected.
Power management screen options

Option Description
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Default setting: Wake on AC is not selected.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
• Disabled
• Every Day
• Weekdays
• Select Days
Default setting: Disabled
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to
conserve battery power.
• Enable USB Wake Support

• Wake on Dell USB-C dock
Default setting: The option is disabled.
Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a
LAN signal.
• Disabled
• WLAN
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Block Sleep (S3 state)
54 System setup
Option Description
Default setting: This option is disabled
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
enable this option, your system runs only in battery even if the AC is attached.
• Enable peak shift—is disabled

• Set battery threshold (15% to 100%) - 15 % (enabled by default)
Advanced Battery This option enables you to maximize the battery health. By enabling this option, your system uses the standard
Charge charging algorithm and other techniques, during the nonwork hours to improve the battery health.
Configuration Disabled
Primary Battery Allows you to select the charging mode for the battery. The options are:
Charge
Configuration • Adaptive—enabled by default
• Standard—Fully charges your battery at a standard rate.
• ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is
enabled by default.
• Primarily AC use
• Custom
If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Configuration option.
Sleep mode
• OS Automatic selection—enabled by default
Force S3
Type-C connector
power • 7.5 Watts
• 15 Watts—enabled by default
POST behavior screen options

Option Description
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Default setting: Enable Adapter Warnings
Keypad Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
(Embedded)
• Fn Key Only—default.
• By Numlock
NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only
mode.
Mouse/Touchpad Allows you to define how the system handles mouse and touch pad input. The options are:
System setup 55
Option Description
• Serial Mouse
• PS2 Mouse
• Touchpad/PS-2 Mouse: This option is enabled by default.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard
and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these
keys. The available options are:
• Fn Lock—enabled by default
• Lock Mode Disable/Standard—enabled by default
• Lock Mode Enable/Secondary
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
• Minimal—enabled by default
• Thorough
• Auto
Extended BIOS Allows you to create an extra preboot delay. The options are:
POST Time
• 0 seconds—enabled by default.
• 5 seconds
• 10 seconds
Full Screen Log

• Enable Full Screen Logo—not enabled
Warnings and errors

• Prompt on warnings and errors—enabled by default
• Continue on warnings
• Continue on warnings and errors
Manageability
Option Description
USB provision Enable USB provision is not selected by default
MEBX Hotkey — Allows you to specify whether the MEBx Hotkey function should enable, during the system boot.
enabled by default
• Disabled
• Enabled
56 System setup
Virtualization support screen options
Option Description
Virtualization This field specifies whether a virtual Machine Monitor (VMM) can utilize the conditional hardware capabilities
provided by Intel Virtualization Technology.
Enable Intel Virtualization Technology—enabled by default.
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and the
Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.
Wireless screen options

Option Description
Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:
• WWAN
• GPS (on WWAN Module)
• WLAN/WiGig
• Bluetooth
All the options are enabled by default.
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
Wireless Device Allows you to enable or disable the internal wireless devices.
Enable
• WWAN/GPS
• WLAN/WiGig
• Bluetooth
All the options are enabled by default.
NOTE: IMEI number for WWAN can be found ont the outer box or the WWAN card.
Maintenance screen options

Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by
default.
System setup 57
Option Description
Data Wipe This field allows users to erase the data securely from all internal storage devices. Option 'Wipe on Next boot' is not
enabled by default. The following is list of devices affected:
• Internal SATA HDD/SSD

• Internal M.2 SATA SDD
• Internal M.2 PCIe SSD
• Internal eMMC
BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard
drive or an external USB key.
• BIOS Recovery from Hard Drive—enabled by default

• Always perform integrity check—disabled by default
System logs screen options

Option Description
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that
your computer battery is fully charged and connected to a power outlet
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
1 Restart the computer.

2 Go to Dell.com/support.
• Enter the Service Tag or Express Service Code and click Submit.
• Click Detect Product and follow the instructions on screen,
3 If you are unable to detect or find the Service Tag, click the Choose from all products.
4 Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page

5 Select your computer model and the Product Support page of your computer appears.
6 Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7 Click Find it myself.
8 Click BIOS to view the BIOS versions.
9 Identify the latest BIOS file and click Download.
10 Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11 Click Save to save the file on your computer.
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
58 System setup
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 first and then install version 7.0.
System and setup password

You can create a system password and a setup password to secure your computer.
Password type Description

System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature is disabled.
Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1 In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password field.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Confirm new password field and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
The computer reboots.
Deleting or changing an existing system and/or setup

password
Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or
Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, confirm the deletion when promoted.
System setup 59
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
60 System setup
6
Software
This chapter details the supported operating systems along with instructions on how to install the drivers.
Topics:
• Supported operating systems

• Downloading drivers
• Device drivers
Supported operating systems

Table 4. Supported operating systems
Supported operating systems Description
Windows 10 • Microsoft Windows 10 Pro 64-bit

• Microsoft Windows 10 Home 64-bit
Downloading drivers
1 Turn on the notebook.
3 Click Product Support, enter the Service Tag of your notebook, and then click Submit.
NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.
4 Click Drivers and Downloads.
5 Select the operating system installed on your notebook.
6 Scroll down the page and select the driver to install.
7 Click Download File to download the driver for your notebook.
8 After the download is complete, navigate to the folder where you saved the driver file.
9 Double-click the driver file icon and follow the instructions on the screen.
Device drivers
This section provides information about device drivers for Dell Latitude 7389.
Display Adapter
Verify if the display adapter driver is already installed in the system.
Software 61
USB drivers
Verify if the USB drivers are already installed in the system.
62 Software
System drivers
Verify if the system drivers are already installed in the system.
continued
Software 63
Storage controller
Verify if the storage controller drivers are already installed in the system.
64 Software
Audio drivers
Verify if the audio drivers are already installed in the system.
Software 65
Identifying Camera
Under Device Manager expand Imaging devices.
Network adapter
Verify if the network adapter drivers are already installed in the system.
66 Software
Software 67
7
Troubleshooting
Enhanced Pre-Boot System Assessment (ePSA)
diagnostics
The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the
BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device
groups allowing you to:
• Run tests automatically or in an interactive mode

• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing
CAUTION: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
results or error messages.
NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
Running the ePSA diagnostics

1 Power-on the computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
4 Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5 Press the arrow in the lower-right corner to go to the page listing.
The items detected are listed.
6 To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test.
7 Select the device from the left pane and click Run Tests.
8 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.
Diagnostic LED
This section details the diagnostic features of the battery LED in a notebook.
Instead of beep codes errors are indicated via the bicolor Battery Charge LED. A specific blink pattern is followed by flashing a pattern of
flashes in amber, followed by white. The pattern then repeats.
NOTE: The diagnostic pattern will consist of a two digit number being represented by a first group of LED blinks (1 through 9) in
amber, followed by a 1.5 second pause with the LED off, and then a second group of LED blinks (1 through 9) in white. This is
then followed by a three second pause, with the LED off, before repeating over again. Each LED blink takes 0.5 seconds.
68 Troubleshooting
The system will not shutdown when displaying the Diagnostic Error Codes. Diagnostic Error Codes will always supersede any other use of
the LED. For instance, on Notebooks, battery codes for Low Battery or Battery Failure situations will not be displayed when Diagnostic
Error Codes are being displayed:
Table 5. LED pattern
Blinking pattern Problem Description Suggested Resolution
Amber White
2 1 processor processor failure
2 2 system board, BIOS ROM system board, covers BIOS corruption or ROM error
2 3 memory no memory/no RAM detected
2 4 memory memory failure/RAM failure
2 5 memory invalid memory installed
2 6 system board; chipset system board/ chipset error

2 7 display display failure
3 1 RTC power failure coin-cell battery failure
3 2 PCI/Video PCI/Video card/chip failure
3 3 BIOS recovery 1 recovery image nor found
3 4 BIOS recovery 2 recovery image found but invalid
Real Time Clock (RTC) reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and
Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off
state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release
the power button.
NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
RTC reset process is aborted.
The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are
unaffected by the RTC reset:
• Service Tag
• Asset Tag
• Ownership Tag
• Admin Password
• System Password
• HDD Password
• Key Databases
• System Logs
The following items may or may not reset based on your custom BIOS setting selections:
• The Boot List

• Enable Legacy OROMs
• Secure Boot Enable
• Allow BIOS Downgrade
Troubleshooting 69
8
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services
may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
70 Contacting Dell

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1 Working on your computer............................................................................................................................. 6

2 Removing and installing components............................................................................................................. 8

3 Technology and components........................................................................................................................36

Turning off your computer — Windows 10

2 Click or tap and then click or tap Shut down.

Before working inside your computer

6 Working on your computer

After working inside your computer

Working on your computer 7

• Screw size list

Screw size list

8 Removing and installing components

Micro Secure Digital (SD) Card

Removing the Micro Secure Digital (SD) Card

Installing the Micro Secure Digital (SD) Card

Subscriber Identity Module (SIM) Card

10 Removing and installing components

Removing and installing components 11

PCIe Solid State Drive (SSD)

12 Removing and installing components

Removing and installing components 13

Installing the WLAN card

14 Removing and installing components

Installing the WWAN card

Removing the power board

Removing and installing components 15

16 Removing and installing components

5 To remove the speaker module:

Removing and installing components 17

Installing the speaker module

Removing the fingerprint reader board

18 Removing and installing components

NOTE: The cable should be released so that it does not tear.

Installing the fingerprint reader board

Removing and installing components 19

Installing the LED board

20 Removing and installing components

Removing the smart card cage

1 Follow the procedure in Before working inside your computer.

4 To remove the smart card cage:

Removing and installing components 21

Removing heat sink assembly

22 Removing and installing components

Installing heat sink assembly

Removing the display assembly

Removing and installing components 23

24 Removing and installing components

6 To remove the display assembly:

Removing and installing components 25

Installing the display assembly

26 Removing and installing components

4 Disconnect the eDP cable:

Removing and installing components 27

7 To remove the system board:

28 Removing and installing components

Real time clock (RTC)

Removing and installing components 29