Accounting Knowledge N Skill
Accounting Knowledge N Skill
Accounting knowledge and skills and the challenges of a global business environment
Ehab K.A. MohamedSherif H. Lashine
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Ehab K.A. MohamedSherif H. Lashine, (2003),"Accounting knowledge and skills and the challenges of a global business
environment", Managerial Finance, Vol. 29 Iss 7 pp. 3 - 16
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Abstract
The rapid spread and acceptance of globalization and the enormous developments in in-
formation technology, has led to dramatic changes in the business environment. These
changes have brought new challenges not only to business but also to business education.
Business schools that prepare future managers in different disciplines are responsible for
closing the gap between the skills acquired by its graduates and the required skills by the
global markets. This paper identifies the challenges facing accounting education in pro-
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viding students with the knowledge and skills that raise their competency level to meet
that required by the market. These challenges warrant that the competency level of ac-
countants should be improved. Current accounting education and the skill levels of ac-
countants are not in line with what is required in the dynamic environments of global
business. A strategic plan for closing the gap between the acquired and required skills is
presented to help prepare students for facing and dealing with the challenges of the new
global business environment.
1. Introduction
Section 5 presents a strategic plan for bridging the gap between the acquired and required
skills. Conclusion and recommendations are presented in Section 6.
2. Background
Looking at the recent publications, one can conclude that most of the problems are trans-
parent, however professionals are offering significantly different approximations and
methods for business education reforms. Walker and Ainsworth (2001) developed a
business-process approach to delivering the core business undergraduate curriculum,
consistent with the trend toward process-managed organizations. Porter and McKibbin
(1988) reported that students in most undergraduate business programs are taught busi-
ness concepts through functional areas-accounting, management, marketing, finance,
etc., and hence they may be inadequately prepared for cross-functional work. Stove et al.
(1997) argued for integration of traditional courses in the business curriculum to “break
down the silos” in education in a way parallel to integrative efforts occurring in business.
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Randall (1999) reported that most business schools are “dragging along very slowly” to
revise their curricula in comparison with the rapid changes in practice. Chizmar (1994)
demonstrated how the attributes of the industrial TQM model could be successfully util-
ized to manage the teaching and learning process. Higgins and Messer (1990) demon-
strated the use of statistical process control technique for improving instruction.
Bahattacharya et al. (1998) investigated the application of TQM concepts to a business
school. Brewer et al. (2000) investigated the application of strategic planning techniques
for continuous improvement in a college of business. Gill and Lashine (2002) defined
quality in business education and proposed techniques for improving the quality of busi-
ness education.
Wheeler (2001) stated that many of the challenges facing accounting profession in-
volve personal characteristics of accountants. Therefore, restructuring accounting educa-
tion is needed to facilitate these required changes in the nature of accountancy and
accountants. He used the Myers-Briggs indicator to measure accountant personality char-
acteristics. It is argued that while significant change is occurring in the accounting profes-
sion, there has been little change in accounting education (The Bedford Committee
Report, AAA, 1986). A view supported by the major accounting firms calling for real
curricular changes to meet changing business environment, and for a dynamic partnership
between practitioners and academicians (Perspectives, 1989). The Accounting Education
Change Commission (1989) called for the creation of a curriculum where employers
could recognize a measurable improvement in the knowledge and abilities of accounting
graduates. The results of studies carried by various committees reviewing accounting
education pointed out that accounting education has failed to respond to the ever-
increasing expectations for students entering the accounting profession.
School, college and university education is a part of an individual’s life, which provides
him\her with an opportunity to learn and acquire knowledge, skills, and attitudes. What is
to be learned and how it is learned, is usually pre-determined based on the curriculum of a
business school. The curriculum of a business school, specifically accounting curriculum,
should be revised to cope with the changes occurring in the global business environment.
To understand the need for changes in accounting education, it is necessary to understand
the changes that have been taking place in the business environment. One of the major
driving forces for changing the business environment is the rapid advancements of tech-
nology, specially information technology (IT), whether in the hardware that produces in-
formation quickly, less costly, and easily or in the software that facilitates the
preparation, dissemination, and communication of data. These developments in technol-
ogy have reduced, and in many cases eliminated, different constraints to information
availability (Albrecht and Sack, 2000).
The second major driver is globalization that has made distances and boundaries
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meaningless. The world has become a giant market place due to the development of faster
transportation, communication, and the availability of instantaneous information. With
the use of internet, e-commerce, e-auction, e-trade, consumers can buy products from for-
eign firms as easily as they can from a local store, hence firms are not only looking for lo-
cal competitors but also worldwide competitors.
Not only have these changes completely changed the business environment, it has
also had a dramatic impact on the accounting profession, and hence the accounting edu-
cation. It has changed the idea that information is expensive and increased the level of
competition among organizations. Albrecht and Sack (2000) found that as a result of
these changes, there have been a number of business developments such as:
With the rapid increase in globalization trends and innovations in information technol-
ogy, it becomes necessary for a business graduate, specially accounting graduate, to sur-
vive in the global market environment. Therefore, an accounting graduate has to
constantly improve his\her current skills and acquire new ones. The twenty-first century
skills require the acquisition and evaluation of data; the organization and maintenance of
files; and the interpretation, communication and use of computerized information. An un-
derstanding of social, organizational, and technological systems; monitoring and correct-
ing performance; and designing or improving systems are the skills that vitalize an
evolving workforce. Technology has become unavoidable so that selecting equipment
and tools; applying technology to specific tasks; and maintaining and troubleshooting
technological devices are necessary skills for an average employee. These significant
skills are discussed under the following categories.
Communication skills are seen as a must for a successful entry-level for the accounting
profession (Perspective, 1989). They include presenting and defending views orally and
in writing, listening effectively, and locating and organizing information from both hu-
man and electronic sources (Simmons and Higgins, 1993).
Development in technology has meant that familiarity with technology is not only good,
but also vital and necessary. A new employee entering a work force is expected to possess
the basic computer as well as other technology skills required at work place. Knowledge
of basic technology not only makes them creative at workplace but also helps them to
adapt to the new work environment faster. The use of information technology, in particu-
lar, processing and communicating information has become an essential need. Knowl-
edge of some accounting packages is no longer a plus; it is a must and should be
emphasized through the university stage.
Analytical ability is another basic skill that an accountant should posses. This includes
the ability of a person to ask the right questions so as to collect accurate and complete in-
formation, the ability to recognize the importance of information and implications of the
information, and the ability to apply logic and reasoning to clarify the relationships be-
tween different objects, events, individuals or methodologies. Therefore, an accounting
graduate should have the ability to collect the right information, analyze the business
problems using logical reasoning and apply the problem solving methodologies to real
world business problems.
Volume 29 Number 7 2003 7
ing of the economical, social, cultural and psychological forces that affect organizations.
An accountant must have knowledge of historical and contemporary events affecting the
accounting profession (AECC, 1990).
Steadman and Green (1995) argue that accounting education should lead to the de-
velopment of accounting skills that can be applied within the broad context of a changing
managerial environment. It is argued that there should be integration between financial
accounting, finance, and business strategy and operations management, with reference to
the underlying strategic management concept. As the team-oriented approach to corpo-
rate organizations has gained increased acceptance in recent years, the integration of the
various disciplines within the field of business is more critical than ever. Other fields
such as engineering, quality control and manufacturing technology must be integrated
into the total corporate philosophy.
4.5 Knowledge of Global Issues
An accounting graduate should be knowledgeable about international issues such as: le-
gal, ethical, and standards or information sources. A basic knowledge of local and inter-
national financial regulations such as import\export regulations, custom dues, and
immigration laws are necessary. The ability to keep updated about the social, cultural,
and political changes in a global environment is also required and affects the self-
determination and identification capabilities of individuals. Globalization has placed in-
ternational accounting into the accounting curriculum. Many students will be involved
with multinational companies and encounter different accounting standards. Students
need to understand that accounting standards are influenced by the culture in each coun-
try and the objectives placed on accounting information in each country (Nathan and
Dunn, 1997).
4.6 Personal Qualities
Personal qualities such as ethical responsibility, individual responsibility, self-
motivation, self-esteem, sociability, self-management and integrity also support compe-
tency requirements. Interpersonal skills facilitate working on teams, training others, serv-
ing customers, leading, negotiating and working with people from culturally diverse
Managerial Finance 8
backgrounds. They also include the ability to organize and delegate tasks, motivate and
influence others, and resolve conflicts. As well as the ability to understand organizations,
international and multicultural knowledge and to resolve ethical dilemmas.
St Augustine (Clark, 1984) argued that he had known many accountants who could count
marvelously, but somehow very few of them have wisdom, perhaps none. The ability to
think critically seems to be the issue accounting education has to concentrate most on.
Critical thinking encompasses all the above-mentioned skills. For an effective discharge
of these skills, one must uses his critical thinking skills. It is the ability to observe, evalu-
ate complex systems and information, detect, predict, advise and recommend appropriate
action. Reinstein and Bayou (1997) argue that it is the process enveloping all these activi-
ties with an added value and to recommend results effectively to others.
Critical thinking is the ability to reach justifiable conclusions to questions that can-
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not be answered definitively and where all relevant information may not be available. It is
the ability to rationally recall, process and apply acquired skills to help identifying and
solving problems. Harkins (Reinstein and Bayou, 1997) states that the value of profes-
sional people to society is primarily determined by their critical thinking ability, i.e. their
expertise at understanding problems and issues and rendering judgment to resolve situa-
tions. He describes the ability to think critically as using cognitive skills to: resolve a
problem; reach a conclusion; form an inference; and make a decision through purposeful,
reasoned, logical and goal-directed process.
Reinstein and Bayou (1997) state the critical thinking include: formulating and
identifying deductively - and inductively – warranted conclusions from available evi-
dence; recognizing the structure of arguments; assessing the consistency, inconsistency
logical implications and equivalence among statements; and recognizing explanatory re-
lations among statements.
The rapid change in business environment has created a gap between the fast and growing
changes in the market environment and the slow changes in the curriculum for the ac-
counting education. Some of the global market requirements have nothing to do with the
accounting education at the university level. Acquiring communication skills, computer
skills, being a multi-lingual are all inputs to the university stage. Hence, any deficiency in
these skills should be a strategic issue for the pre university school system. The higher the
quality of the graduates from the high school the higher the quality input to the university
level. At the university level, analytical, critical thinking, analysis of financial informa-
tion can be acquired. Accounting educators must understand what type of services their
graduate will perform in the future. From the educators point of view auditing, e-
commerce consulting, systems consulting, and strategic consulting are the expected serv-
ices to be conducted in the next five years. From the practitioners point of view, financial
analysis, financial planning, financial reporting, strategic consulting, and system consult-
ing.
Volume 29 Number 7 2003 9
Communication Skills
Computer Skills
Analytical Skills
Multi-Disciplinary & Inter-
Disciplinary Skills
Knowledge of Global Issues
Personal Characteristics
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Personality
Self-esteem
Self-confidence
Teamwork
Financial analysis
Critical Thinking
To close this gap, market driven strategies for the curriculum, pedagogy, skill develop-
ment, use of technology, faculty development, and the use of strategic planning to direct
the accounting program have to be applied.
It is very important to distinguish between teaching and learning. Tribus (1999), states
that teaching occurs when we show a student how to solve a problem; learning occurs
when the student figures out how to solve his own problem. As stated by Pask (1961) “
teaching is the control of learning”. Instructors should adapt a creative learning process
that does not depend on memorization and extensive use of textbooks. It should be based
on team work, assign students to real companies, case studies, oral presentation, team
teaching, involving business professionals in the class rooms, and use of technology and
accounting packages. The quality of accounting education depends on a process that pre-
pares accounting graduates to meet changing practitioners demands. Prior research found
the use of articles from the business press in the accounting curriculum was very benefi-
cial in developing the required skills in students.
Non-directive Directive
One must discuss and evaluate the above spectrum (Bentley 1991) from a strategic per-
spective and make the appropriate decision that fits the needs best.
In designing the curriculum for the under graduate program, courses should not be taught
as a series of technical rules, it should not focus on professional examination. The cur-
riculum should expose students to broader businesses by using real-word examples, em-
phasize on global perspectives. Educators should teach more of what accountant should
do in the future, i.e., emphasize on analyzing the data not recording it. Educators should
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emphasize the use of technology and how it had changed the work of an accountant. The
curriculum should have a course in values, ethics, and integrity.
The curriculum for a business school should be flexible enough to provide a major
and a minor program, with the major program providing a focused in-depth training in a
specialized area; and the minor providing a training in multi-disciplinary areas. The flexi-
bility and granulation of the modules is of central importance.
* Emphasize on case studies to simulate the real life problem environment and
develop skills and approaches to solve business problems.
* The internship program should not be treated as a mere training program but
as an opportunity to contribute towards the business by working on the real
problems facing a business.
Educators should adapt a strategy that develops skills such as analytical/critical thinking,
written communication, oral communication, computing technology, decision making,
interpersonal skills, continuous learning, teamwork, leadership, risk analysis, and nego-
tiation.
The quality, expertise and professionalism of the faculty and support staff can be a limit-
ing factor for the quality and effectiveness of a business institution. The faculty must be
capable of designing and delivering subjects, which reflects the real conditions in a busi-
ness environment. It is easy to determine and recruit the “standard” staff, but unfortu-
nately, it is hard to make personal decisions based on short and/or long term predictions
about future trends. The most efficient strategy is the creation of a flexible organization
consisting of professionals, who are able to follow the future trends, have a fast and flexi-
ble recruitment, and maintain a close relationship to research and industry, in order to get
immediate and direct impressions about future tendencies. To enhance the client-oriented
focus, a useful staffing strategy for a business school would be:
Managerial Finance 12
Industry: Whether the graduates are likely to serve petroleum, consumer products, elec-
tronics and electrical or aerospace industry etc.?
Sector: Whether the graduates are likely to work in manufacturing or service sector?
Hierarchical: Whether the graduates are likely to work as professionals, supervisors,
middle management and top management?
Usually, the larger the variation within the hierarchical, sector and industrial skills
required, the larger the variation will be in the electives offered to a relatively fewer
graduates. For a lesser variation in the required skills under these categories, the fewer
will be the elective competencies and the larger will be the core competencies required
from graduates. Therefore, accounting education will position itself to offer more core
and major skills to relatively more number of students.
Strategy:
More Core
Offerings
Volume Strategy:
More Major
Offerings
Strategy:
More Elective
Offerings
Variation on Skills
Volume 29 Number 7 2003 13
efficient use of high cost laboratories and simulation equipments, a better control over
education quality. Disadvantages include high cost of students’ travel, not adaptable to
suit the local geographical needs, capacity problems to handle student volume, etc.
Decentralized Education Through Regional or Branch Campuses:
Benefits include lower cost of travel, adaptable to local differences and manageable size.
Disadvantages include: requesting students to work with others from a similar back-
ground and hence less tolerable to other cultures, values and backgrounds; underutiliza-
tion of instructional resources, facilities and capital intensive labs; and less quality
control over education.
Using Time-Independent Distributed Educational Resources:
Internet and networked technology is providing a technical background for time and loca-
tion independent knowledge delivery. Unfortunately, not every subject can be delivered
that way. The technique is not able to replace completely human beings in knowledge de-
livery and direct personal contact can be necessary. The flexibility of these delivery
strategies is remarkable; curriculum can be developed in a standardized way using inter-
national co-operation, automatic knowledge delivery can be customized (personalized
delivery instead of mass education), etc. Most of these new technical/methodological op-
portunities are not used in full extent yet.
6. Conclusion & Recommendations
The role played by accounting education in enhancing the knowledge base of a country
has been placed under a sharper focus by globalization and advancements in information
technology. To cope with the new challenges posed by these emerging technologies, it is
important to look at accounting education from a client-oriented perspective applying a
deep learning approach and taking a strategic view to better align the accounting educa-
tion with the requirements of the global markets. In the present paper, we have identified
some skill sets required under a global market environment and presented some curricu-
lum design, delivery and positioning strategies for accounting education.
Accounting education should develop a process of inquiry and a desire for learning
in students. To achieve this, it has to change from knowledge–based education to process
Managerial Finance 14
oriented. This will enable accounting education to provide students with the communica-
tion, interpersonal and intellectual skills that prepare them for a better understanding of
the broad picture of business in today’s global environment. Based on the skills identified
in section 4, a strategic view for meeting the market requirements should be the focus of
the accounting education. The strategies discussed in this paper were designed to be ef-
fectively applied on the principle of client-oriented education.
deal with this problem is to design learning strategies that are relevant to the work envi-
ronment in which they have to work in future. This calls for a need to revisit our account-
ing education system from a client-oriented perspective.
The learning process is as important as the contents of the curriculum, thus it is vi-
tal that we should strive for a quality learning process that ensure the contents of an ac-
counting program is delivered effectively. It seems that the one of problems with current
accounting curriculum is that it encourages more surface than deep learning. This is due
to the students’ perceived views that the assessment system used warrants a surface ap-
proach, contrary to the intention of the examining body. Under the surface approach the
student perceives the material to be learned as unconnected facts that need to be memo-
rized for reproduction at the exam time. Whereas under the deep approach the student at-
tempts to comprehend the concepts and ideas in attempt to form a framework for the
subject area.
The strategies presented in this paper were designed to encourage a deep learning
approach. It is vital to create a desire in students to personally understand and have a criti-
cal interaction with the subject studied. This will help them relate the subject to prior
knowledge acquired and integrate ideas and principles, that in turn will enable them to re-
late evidence to conclusion and examine the logic of such a conclusion.
Accounting education should provide students not only with the knowledge and
skills required, but also with the know-how that enables students to apply those skills.
Moreover, it should provide them with the wisdom, critical ability and ethics needed for
them to make the right decision at the right time.
Volume 29 Number 7 2003 15
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