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INTERNSHIP REPORT

[DOCUMENT SUBTITLE]

ADNAN IRSHAD
[COMPANY NAME]
[Company address]
IN THE NAME OF ALLHA WHO IS
MOST MERCIFULL AND
BENIFICIAL
Table of Contents
Preface........................................................................................................................................................3
Acknowledgement......................................................................................................................................3
Summary.....................................................................................................................................................4
Chapter No 1: INTRODUCTION..............................................................................................................5
1.1 Introduction and Historical Background Of PTCL...........................................5
1.2 PTCL Vision..................................................................................................................................5
1.3 PTCL Mission...............................................................................................................................5
1.4 PTCL Core Values.........................................................................................................................6
Preface

Acknowledgement
Summary
Chapter No 1: INTRODUCTION
1.1 Introduction and Historical Background Of PTCL
PTCL is largest telecommunication company of Pakistan. It has reached its service to almost
every part of the country. (PTCL) is proud to be Pakistan’s most reliable and largest converged
services carrier providing all telecommunications services from basic voice telephone to data,
internet, video-conferencing and carrier services to consumers and businesses all over the
country with more the 2000 exchanges all providing at least the fixed line network and the
dialup internet service.
PTCL is established since 1947 by establishing Posts and Telegraph’s Department,
proceeding to establishing Pakistan Telegraph and Telephone Department in 1961, then in
1990-91, it went to become Pakistan Telecom Corporation, after which in 1996, PTCL became
listed in all stock exchanges of Pakistan, further in 1998, its subsidiaries of Mobile Services,
and Internet Services started on the name of Ufone and PakNet, coming to the year 2000, it
Finalized its Telecom Policy. It also announced in year 2003, the Telecom Deregulation Policy,
finally in 2006, Etisalat (The Telecom Company of United Arab Emirates) took over its
Management and it is still holding the status of backbone for country's telecommunication
infrastructure despite arrival of a dozen other telecoms including telecom giants like Telenor,
China Mobile, Wateen Telecom, and others.

1.2 PTCL Vision


To be the leading Information and Communication Technology Service Provider in the
region by achieving customer satisfaction and maximizing shareholders' value'.
The future is unfolding around us. In times to come, we will be the link that allows global
communication. We are striving towards mobilizing the world for the future. By becoming
partners in innovation, we are ready to shape a future that offers telecom services that bring
us closer.

1.3 PTCL Mission


To achieve our vision by having
 An organizational environment that fosters professionalism, motivation and quality
 An environment that is cost effective and quality conscious
 Services that are based on the most optimum technology
 "Quality" and "Time" conscious customer service
 Sustained growth in earnings and profitability

1.4 PTCL Core Values


Professional Integrity
 Customer Satisfaction
 Teamwork
 Company Loyalty

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