Reg. No. : Question Paper Code : KJ1104 M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2017. First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to all branches) (Regulations 2013) ‘Time : Three hours Maximum : 100 marks Se Aes pw 1. Answer ALL questions. PART A — (10 x 2= 20 marks) What is the focus of organisational behaviour? Is it necessary to understand human behavior in the workplace? Name some theories of learning. Define learning process. Is a group different from a team? Justify. Mention the disadvantages group decision making techniques. Name any four leadership styles that you have come across. Is a leader different from manager? Give reason. What are the factors affecting organisational climate? Mention some of the work stressors. PART B— (5 x 16 = 80 marks) (a) Discuss the nature and scope of organisation behaviour in the field of management. Or — (©) Do you think the knowledge of Organisation Behaviour is really required for a manager? Justify with examples12, 13. 14. 15. (a) ) @) (b) (a) ) @) b) How are attitudes formed? What are its characteristics and components? Or What are the types of learners? Why is it important to understand them for organisational behavior.modification? What are the different stages in team building process? Discuss the difficulties in formation of a team. Or Explain the process of communication. How the process of communication is importance in an organisation? Explain with examples. What are the different sources of power? How does power and politics contribute towards managing people effectively? Or How do leaders misuse power? Explain with examples. What are the determinants of job satisfaction? Elaborate. Or Define change. Explain the process of change and put forth your arguments on which is more important - stability.or change? 2 KJ1104Reg. No. : Question Paper Code : JK4104| M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2017. (From Academic Year ~ 2015 — New Question Paper Pattern). First Semester _ (Common to All Branches) DBA 7104 — ORGANISATIONAL BEHAVIOUR (Regulations 2013) ‘Time : Three hours ‘Maximum : 100 marks Ser eae eye ul. Answer ALL questions. PART A — (10 x 2= 20 marks) Explain the nature of Organisational Behaviour. What is custodial model of Organisational Behaviour? What is Emotional Intelligence? ‘What is perceptual error? What do you mean by Group think? What is Transactional Analysis? What is Leadership? ‘Mention any two sources of power. What are the reasons for employee stress? What is Work Life Balance? PART B — (6 x 13 = 65 marks) (a) “Behavioural Science is assuming an ever-increasing role in management’. Explain the new compulsion for this, from the view points of work force, customers and organizations. ba Or (>) Explain the contributions of various disciplines to Organisational Behaviour.12. 13. 14, 15. 16. (a) ) @ b) (a) (b) @) ) @ @) Explain any two theories of learning and also explain the learning process. Or What are the components of attitude? How does attitude determine the behaviour of an individual? Differentiate between formal and informal groups. Are the informal groups in any way in conflict with the formal groups? If so, give reasons for your judgment. . Or How are group decisions made? How can group decisions be made more effective? : What are the most effective styles of leadership in India? Justify your answer with relevant examples. Or Describe the major reasons for organizational politics. Discuss the primary characteristics of organisational culture. Or Describe Lewin's three step model for organizational change. PART C — (1x 15 = 15 marks) Analyse the following case and answer the questions given at the end of the case Raju has been a clerk in a business firm for over a decade. He feels that he has been doing his job efficiently. However, tho promotion to a supervisory position, which he has been expecting, has never materialized. He feels sad about it, and a little angry with his manager, Rao, who is responsible for promotions. Raju feels that a deserving promotion has been denied to him and he attributes it to the fact that Rao belongs to a community different from his. This feeling has gone to such an extent that Raju has become somewhat negligent in his work. He keeps a book of poems which he quietly reads in the office in moments of dullness. He has even begun to write poems-a practice of his college days- and now he does so even in his office occasionally and delights in it. He even thinks of giving up his clerical job and imagines himself sitting on the chair of the sub-editor of a magazine which has published two of his poems under a pseudonym (nick name). @ Analyse the feelings and behaviour of Raju in light of your knowledge of personality, perception and attitudes. i) What do you feel about the attitude of Rao? OF a What steps can the management take to maintain the cultural values with the organisation in the face of dynamics of external environment? a JK4104Reg.No.:| | Question Paper Code : J1184 M.B.A. DEGREE EXAMINATION, AUGUST/SEPTEMBER 2016. (From Academic Year — 2015 — New Question Paper Pattern) First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR, (Common to All Branches) (Regulations 2013) ‘Time : Three hours Maximum : 100 marks 10. Answer ALL questions. PART A — (10 x 2= 20 marks) What is organizational behavior? List any four models of organizational behavior. Define emotional labor. Define perception. What is group dynamics? What is fist bowling decision making technique? State the meaning of power. Who is called as a transformational leader? What is reactive change? Define work-life balance.11 12. 13. 14, 15. 16. fa) (b) (a) ® (a) b) (a) ) (@) () (@) ) PART B — (5 x 13 = 65 marks) Explain the importance and scope of organizational behavior. Or Discuss the supportive model of organizational behavior. Evaluate the contribution of trait theories of personality to the study of Organizational Behavior. Or Compare and contract a structural model of intelligence and a system model of intelligence. Explain the relevance to organizational behavior. Explain the various stages of group formation with examples. Or Give a detailed account on emergence of informal leaders and working norms in Indian organizations. Discuss the pros and cons of autocratic and free-rein leadership styles. Or Explain the path-goal leadership theory with an illustration. Explain the factors that influence the organizational climate with examples. Or Discuss the techniques used to measure the job satisfaction. PART C — (1x 15 = 15 marks) You are a CEO of a multi-unit company. In one of your units performance has been declining rapidly for the last six months. Although the unit head is committed manager, he cannot do much, because according to him, even though the managers individually are responsible, they lack some technical computer knowledge, and do not function as a team. What are the OB challenges involved in this and what will you do? Or XYZ company follows a strict performance management system. The company’s managers aim at retailing the good performers and making the not-so-good performers to leave the company. Some unrest situation was existing and the attrition rate was higher. What OB related challenges the company faces if it managers wanted to retain the ‘good performers’ and allow ‘not-so-good’ performers to leave? Discuss - 2 J1184Reg. No. : Question Paper Code : K1104 M.B.A, DEGREE EXAMINATION, AUGUST/SEPTEMBER 2016. First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to All branches) (Regulations 2013) Time : Three hours Maximum ; 100 marks ea 10. ll. Answer ALL questions, PART A — (10x 2= 20 marks) Define the goals of organizational behavior. List the factors that affect the organizational behavior. How do you define personality? What is meant by reinforcement? Differentiate between formal and informal groups in organizations, Give two advantages and disadvantages of a team. List the different types of leadership styles. Define organizational polities. What are the main functions of organizational climate? What are the causes of stress? PART B — (5 x 16 = 80 marks) (a) Describe the framework of Organizational Behavior. ~~ s* . Or (0) Briefly describe the various models of Organizational Behavior.12, 13. 14, 15. ) (a) ) (@) (b) (a) () What are the major personality traits that managers need to be aware of in order to understand workplace behavior? Or What is cognitive dissonance and how it is related to attitudes? Explain in detail the various methods of group decision making. Or Discuss why communication has assumed importance in modern industrial organizations. What are the current issues that are impacting the function of Leadership? How do these issues contribute to the making of a successful leader? : Or Critically examine the various approaches to the study of leadership behavior. Is there any one best style of leadership. : Explain the concepts of developing, creating and sustaining high performance cultures. Or Briefly discuss the three stage models of successful change. 2 K1104Reg. No. : { Question Paper Code: $1104 M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2016. First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to all branches) (Regulations 2013) Time : Three hours Maximum : 100 marks 10. ll. Answer ALL questions. PART A— (10 x 2= 20 marks) ‘How will you define organizational behaviour? List any four disciplines that contribute to the field of OB. Define Personality. What do you mean by operant conditioning? What is group formation? ‘What is the basic difference between group and team? What do you mean by contingency leadership? What is a power center? Define organizational climate. What is called as stress? PART B — (6 x 16 = 80 marks) (a) Discuss the scope and nature of Organizational Behavior. Or (b) Explain the autocratic model of OB with examples.12. 13. 14. 15. fa) ) (a) () @ ) (@) b) Explain the perception process with an illustration. Or Discuss the characteristics and components of attitude in detail. Describe the influence of informal groups in organization's performance with examples. Or Explain any two group decision making techniques with illustrations Discuss the pros and cons of autocratic and democratic styles of leadership. Or Explain the transactional theory of leadership with an illustration. Explain the importance and determinants of job satisfaction. Or Discuss the objectives and characteristics of organizational development. 2 $1104Reg. N Question Paper Code : 80104 M.B.A. DEGREE EXAMINATION, AUGUST 2015. First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to all Branches) (Regulations 2013) ‘Time : Three hours Maximum : 100 marks 10. LL. Answer ALL questions. PART A— (10 x 2= 20 marks) List the importance of OB. Define Personality. Explain the learning process. ‘What is emotional labour? ‘What are the components of attitude? Explain group dynamics. What are the traditional styles of leadership? What are the sources of power? What are the factors that affect organizational climate? What do you mean by work stressor? PART B — (5 x 16 = 80 marks) (a) The study of Organizational Behaviour is essential for all managers. Justify the statement by explaining its nature and scope. Or (b) Describe all the learning theories in detail and also justify as a manager how you would use these theory in managing the people and organization.12, 13. 14. 15. (@) ) (a) () (a) b) (a) ) Explain the dimensions of emotional intelligence and describe how the knowledge in EI helps any manager. Or Explain the factors influencing perception and the relevance of impression management in an organization. Bring out the concept of motivation with its process, its importance and its types in detail. Or Explain in detail the types of groups in organizations and the various group decision making techniques. Explain any ‘two’ theories of leadership in detail. Or Differentiate leaders and managers. Explain the role of power and polities in any organizations. What are the human reactions to organizational change? Suggest ways to overcome the resistance of change. Or Explain work stress, its sources and consequences with examples. Also comment on the various stress management techniques. 2 80104Reg. No.: l Question Paper Code : 22106 M.B.A. DEGREE EXAMINATION, FEBRUARY/MARCH 2015. First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to All Branches) (Regulations 2013) ‘Time : Three hours Maximum : 100 marks 10. i. Answer ALL questions. PART A — (10 x 2= 20 marks) What is the importance of Organisational Behaviour? Mention any two challenges of Organisational Behaviour. What is learning? Define perception. What is reference group? What is group cohesion? What is transactional leadership? What is expert power? Define organisational culture. What is work life balance? PART B — (5 x 16 = 80 marks) (a) Trace the development of Organisational behaviour in historical perspective. Or (>) Explain the different models of Organisational Behaviour.12. 13. 14. 16, (a) b) (a) (b) (a) (b) (a) (b) How does the study of personality help in understanding Orgainsational Behaviour? Or Compare and contrast Maslow’s Need Hierarchy theory with Herzberg’s ‘Two-factor theory of motivation. Explain the different stages of group development. Or How are group decisions made? How can group decisions be made more effective? Describe Fiedler’s Contingency theory of leadership. Or What are the reasons for organisational politics? Explain how organisational politics are managed. Explain in detail Lewin's Change model. Or What are reasons for work stress? Explain the various measures adopted by the organizations to manage work stress. 2 22106Reg. No. : [ [ Question Paper Code : 46104 M.B.A. DEGREE EXAMINATION, AUGUST 2014, First Semester DBA 7104 — ORGANIZATIONAL BEHAVIOUR (Common to All Branches) Regulation 2013) Time : Three hours Maximum : 100 marks sens i. Answer ALL questions, PART A — (10 x 2= 20 marks) Define Organizational behaviour. Mention the importance of Organizational Behaviour. Define Personality. What is meant by Organizational Behaviour Modification? What is Group dynamics? What is Interpersonal relationship? "All managers are leaders’ What are the sources of power? Why people resist to changes? What is Work Life Balance? PART B — (5 x 16 = 80 marks) (a) Describe the major challenges and opportunities for Organizational Behaviour in the era of liberalization. Or (b) Explain the different models of Organizational Behaviour.12, 13, 14. 15. @ (b) @ b) fa) (b) (a) (b) Explain the process of learning and its implications to organization. Or How does the Maslow’s theory of motivation differ from Herzberg's theory? Describe the importance and limitations of these two theories. What are the functions performed by groups? How can groups be used as a means of integration? Or Explain the process of decision making in a group. How can group decisions be made more effective? Describe in detail the different styles of leadership. Or Describe the importance of power and politics in an Organization. What are the determinants of Organization culture? Explain. Or What are the objectives ‘and characteristics of Organizational Development? How far is it relevant to India? 2 46104