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ED/STV/2004/PI/12
Office Technology and Management

National Diploma (ND)
Curriculum and Course Specifications
NATIONAL BOARD FOR TECHNICAL EDUCATION

Federal Republic of Nigeria
UNESCO – Nigeria Project
2004
Office Technology and Management - National Diploma
(ND)
Curriculum and Course Specifications
February 2004
NATIONAL BOARD FOR TECHNICAL EDUCATION
Produced by the National Board for Technical Education (NBTE)

Plot B, Bida Road, P.M.B. 2239, Kaduna Nigeria.
TABLE OF CONTENTS
GOAL AND OBJECTIVES OF THE ND PROGRAMME.................................................................................. 2

ND PROGRAMME IN OFFICE TECNOLOGY AND MANAGEMENT ............................................................. 6
1ST SEMESTER ............................................................................................................................................... 8
Technical English I...................................................................................................................................... 8
Introduction to Business I ........................................................................................................................ 13
Shorthand I................................................................................................................................................. 18
ICT I............................................................................................................................................................. 21
Office Practice I ......................................................................................................................................... 29
2ND SEMESTER............................................................................................................................................. 34
ICT II............................................................................................................................................................ 34
Introduction to Entrepreneurship ............................................................................................................ 40
Principles of Law ....................................................................................................................................... 44
Career Development ................................................................................................................................. 51
Shorthand II................................................................................................................................................ 55
Modern Office Technology ....................................................................................................................... 58
3RD SEMESTER............................................................................................................................................. 61
Technical English II................................................................................................................................... 61
Research Techniques ............................................................................................................................... 64
Shorthand III............................................................................................................................................... 68
Record Management ................................................................................................................................. 72
Office Practice II ........................................................................................................................................ 76
Desktop Publishing ................................................................................................................................... 80
Principles of Accounting .......................................................................................................................... 84
4TH SEMESTER ............................................................................................................................................. 90
Social Psychology..................................................................................................................................... 90
Principles of Economics I......................................................................................................................... 96
Web Page Design .................................................................................................................................... 100
Communication Skills............................................................................................................................. 104
Project ...................................................................................................................................................... 109
Small Business Management I............................................................................................................... 114
Social Psychology................................................................................................................................... 122
1
GOAL AND OBJECTIVES OF THE ND PROGRAMME
The National Diploma in Office Technology/and Management is a two-year programme designed to equip
students with Secretarial/Office skills for employment in various fields of endeavour. Students of this
programme are exposed to courses in their special areas as well as courses in general education.
In addition to the acquisition of vocational skills in Office Technology and Management, the students are
equipped with effective work competencies and socio-psychological work skills, which are very essential in
everyday interactions with other. The National Diploma programme in office students and other interested
individuals are eligible to enroll in Office Technology and Management Technology courses.
The grand objectives of the programme therefore are:
1. Acquisition of Secretarial Skills
This includes at the ND level, the ability to:
(a) Write in Shorthand for three minutes varied materials of 1.3 syllabic
intensity dictated at 80 wam and transcribed on the typewriter with a
minimum of 95% accuracy.
(b) Type effectively various office jobs and acquire a copying rate of 40 wam
on passages not below 1.30 syllabic intensity with 98% accuracy.
(c) Fit properly into the office of any organization and perform professionally,
the functions of a Secretary which among others include - relating the
functions of the office to the whole organization, attending meetings and
providing information as may be required; make accurate records of
proceedings, filing and retrieving information, taking appropriate action
independently when faced with challenging secretarial office problems,
showing personal q2ualities and attributes conducive to tolerance and co-
existence with the work group and, at the HND level, the ability to:
2. Acquisition of General Education.
3. Laying Foundation for Advanced Studies.
GENERAL ENTRY REQUIREMENTS
1.0 National Diploma (ND) Programme.
The general entry requirements for the ND programme are:
1.1 The West African School Certificate (WASC), General Certificate of

Education (GCE), Senior Secondary School Certificate (SSSC), National
Examination Council (NECO), National Business Certificate (NBC) or their
equivalents with four (4) credits passes (including English Language). The
four credit passes must be in English Language and any three of the
following: Business Methods, Commerce, Economics, Typewriting,
Shorthand, Principles of Accounts, Mathematics, History, Literature in
English, Geography, Government, Religious Knowledge,
Biology/Agricultural Science.
1.2 The Grade II Teachers’ Certificate with four (4) Credits including English
Language at not more than two sittings.
2
1.3 A pass in an NBTE recognized Pre-National Diploma Programme.
(Candidates should have had a minimum of pass grades in the four subjects
specified in 1.1 above during entry into the Pre-ND programme)
1.4 A pass in Mathematics is not compulsory but an advantage. Candidates

may in addition to the qualifications listed above, be expected to pass an
interview for the final selection.
3.0 CURRICULUM:
3.1 The curriculum consists of four main components, for the ND
1. General Studies/Education
2. Foundation Courses
3. Professional Courses
4. Supervised Industrial Work Experience Scheme (SIWES)
3.2 The General education component shall include courses in: Citizenship Education I & II
Communication which are compulsory. The General Education component shall account for
not more than 15% of total contact hours for the programme.
3.3 Foundation Courses include courses in Economics, Business Mathematics, Business

Administration, Accounting, Nigerian Legal System, and Entrepreneurship. Foundation
courses should account for 10-15% of the contact hours of each semester.
3.4 Professional Courses - are courses, which give the student the theory and practical skills
he needs to practice as a secretary. These may account for between 60-70% of the contact
hours.
3.5 Supervised Industrial Work Experience Scheme (SIWES) shall be taken during the long
vacation following the end of the second semester of the first year. For the purpose of final
evaluation, SIWES shall account for 5% of the total marks.
4.0 CURRICULUM STRUCTURE
4.1 ND Programme:
The structure of the ND Secretarial Management and Technology programme consists of

four semesters of classroom, laboratory and workshop activities in the institution and a
semester (3-4 months) of supervised industrial work experience scheme (SIWES). Each
semester shall be of 17 weeks duration made up as follows:
15 contact weeks of teaching, i.e. teaching, practical exercises, quizzes, test

etc; and
2 weeks for examinations and registration.
SIWES shall take place at the end of the second semester of the first year.
5.0 CONDITIONS FOR THE AWARD OF NATIONAL DIPLOMA
5.1 Conditions for the award of National Diploma include the following:
a. Satisfactory performance in all prescribed course work, which may include class work,
tests, quizzes, workshop practice, laboratory work which should amount to a minimum of
between 72 and 80 semester credit units.
b. Supervised industrial work experience for four months.
c. Satisfactory performance at all semester examinations.
3
d. Satisfactory completion of final year project work. Continuous assessment should
contribute 40% while semester examinations are weighted 60% to make a total of 100%.
The industrial training is rated on the basis of pass or fail.
5.2 National Diploma shall be classified as follows:-
Distinction - CGPA of 3.50 and above

Upper Credit - CGPA of 3.00 - 3.49
Lower Credit - CGPA of 2.50 - 2.99
Pass - CGPA of 2.00 - 2.49
6.0 Guidance Notes for Teachers Teaching the Programme
6.1 The new curriculum is drawn in unit courses. This is in keeping with the provisions of the
National Policy on Education, which stresses the need for introducing the semester credit
units, which will enable a student, who so wishes to transfer the units already completed in
an institution to another of similar standard.
6.2 In designing the units, the principle of modular approach by end product has been
adopted, thus making each of the professional modules, when completed to provide the
student with professional operative skills, which can be used for employment purposes self-
and otherwise.
6.3 As the success of the credit unit system depends on the articulation of programmes
between the institutions and industry, the curriculum content has been written in behavioural
objectives, so that it is clear to all, the expected performance of the student who successfully
completed some of the courses of the programme. This is a slight departure in the
presentation of such performance-based curriculum, which requires that the conditions
under which the performance is expected to be carried out and the criteria for the acceptable
levels of performance to be stated. It is a deliberate attempt to further involve the staff of the
department teaching the programme to enrich their own curriculum by stating the conditions
existing in their institution under which performance can take place and to follow that with
the criteria for determining an acceptable level of performance.
Departmental submission on the final curriculum may be vetted by the Academic Board of
the institution. Our aim is to continue to see to it that a solid internal evaluation system exists
in each institution for ensuring minimum standards and quality of education in the
programmes offered throughout the Polytechnic system.
The teaching of the theory and practical work should, as much as possible, be integrated.
Practical exercises, especially those in professional courses and laboratory work should not
be taught in isolation from the theory. For each course, there should be a balance of theory
and practice in the ratio of 50:50 or 60:40 or the reverse.
7.0 Guidelines on SIWES Programme
For the smooth operation of the SIWES, the following guidelines shall apply:
7.1 Responsibility for placement of students.
(a) Institutions offering the National Diploma programme shall arrange to place the students
in industry. At the end of the first semester, six copies of the master-list showing where each
student has been placed shall be submitted to the Executive Secretary, National Board For
Technical Education, who shall authenticate the list and forward it to the Industrial Training
Fund, Jos;
(b) The placement officer should discuss and agree with industry on the following:
4
(i) A task inventory of what the students should be expected to experience
during the period of attachment. It may be wise to adopt the one already
approved for each field.
(ii) The industry-based supervisor of the students during the period. It

should be noted that the final grading of the students during the period of
attachment should be weighted more on the evaluation by his industry-
based supervisor.
7.2 Evaluation of Students During SIWES. In the evaluation of the student, cognizance should be taken of
the following items:
1. Punctuality
2. Attendance
3. General Attitude to work
4. Respect for Authority
5. Interest in the field/technical area
6. Technical competence as a potential Secretary in his field.
7.3 Grading SIWES: To ensure uniformity of grading scales, the institution should ensure that the uniform
grading of students’ work which all Polytechnics have agreed to is adopted.
7.4 The Institution-Based Supervisor: The institution-based supervisor should initial the logbook during each
visit. This will enable him to check and determine to what extent the objectives of the scheme are being met
and to assist students having any problems regarding the specific assignments given to them by their
industry-based supervisor.
7.5 Frequency of Visits: The institution should ensure that students placed on attachment are visited within
one month of their placement.
Other visits shall be arranged so that:
(a) There is another visit weeks after the first visit; and
(b) A final visit in the last month of the attachment.
8.6 Stipend for Students in SIWES: The rate of stipend payable shall be determined from time-to-time by the
Federal Government after due consultation with the Federal Ministry of Education, the Industrial Training
Fund and the National Board for Technical Education.
8.7 SIWES as a Component of the Curriculum: The completion of SIWES is important in the final
determination of whether the student is successful in the programme or not. Failure in the SIWES is an
indication that the student has not shown sufficient interest in the field or has no potential to become a skilled
Secretary in his field. The SIWES should be graded as in other courses. Where a student has satisfied all
other requirements but failed SIWES, he may only be allowed to repeat another four months’ SIWES at his
own expense.
9.0 Final Year Project
Final year students in this programme are expected to carry out a project work. This could be on individual
basis or group work. The project reports should be properly supervised and well presented.
The department should make their own arrangement of schedules for project work.
5
ND PROGRAMME IN OFFICE TECNOLOGY AND
MANAGEMENT
ST
1 SEMESTER
Course Code Course Title T P CH

OTM 101 Technical English I 2 2 4
GNS 111 (*) Citizenship Education 2 - 2
BAM 111 Introduction to Business I 2 1 3
OTM 111 Shorthand I 2 2 4
OTM 113 ICT I 1 7 8
OTM 114 Office Practice I 1 3 4
TOTAL = 10 15 25
T - Theory; P - Practical; CH - Credit Hour; (*) As stated in the GNS booklet
ND
2 SEMESTER

OTM 214 ICT II 1 7 8
GNS 121(*) Citizenship Education II 1 1 2
BAM 126 Introduction to Entrepreneurship 1 2 3
BAM 113 Principles of Law 1 2 3
OTM 122 Career Development 2 2 4
OTM 121 Shorthand II 2 2 4
OTM 124 Modern Office Technology 1 3 4
TOTAL = 9 19 28
(*) Course specification as stated on the General Studies Booklet;
RD
3 SEMESTER

OTM 217 Technical English II 2 2 4
OTM 228 Research Techniques 2 2 4
OTM 211 Shorthand III 1 3 4
OTM 213 Records Management 1 1 2
OTM 215 Office practice II 1 3 4
OTM 216 Desktop Publishing 1 5 6
ACC 111 Principles of Accounting 1 3 4
TOTAL = 9 19 28
(*) Course specification as stated on the General Studies Booklet;
6
TH
4 SEMESTER
Course Code Course Title L P CH

OTM 227 Social Psychology 2 2 4
BAM 114 Principles of Economics 1 2 1 3
OTM 221 Web Page Design 1 7 8
OTM 222 Communication skills 1 3 4
OTM 225 Project - 6 6
OTM 226 Small Business Management 1 1 2
TOTAL = 7 20 27
7
1ST SEMESTER
Technical English I
PROGRAMME: ND Office Technology and Management
Course: Technical English I Code: OTM 112 Credit Hours: 4 hours
(GNS 101-102)
Semester: 1 Pre-requisite O/L Credit in English Theoretical: 2 hours/week - 50%
Practical: 2 hours/week - 50%
Course main Aim/Goal: This course is designed to enable the student acquire the necessary language and communication skills which will enable him/her to use
the English Language in a business environment and to know the techniques of correspondence.
General Objectives:
1.0 Develop appropriate study skills in English Language.

2.0 Know the nature of language and the basic rules of grammar.
3.0 Appreciate literary works in English.
4.0 Understand the concept of communication.
5.0 Know how to make oral and written presentations.
6.0 Know the rules of comprehension and interpretation.
8
Theoretical Content Practical Content
Specific Learning Teacher’s Activities Resources Specific Learning Teacher’s Activities Resources
Week
Outcomes Outcomes
General Objective 1.0: Develop appropriate study skills using English Language.
1.1 Understand the Explain the necessity for acquiring - Flip charts Demonstrate good note- Provide assignments - Flip charts
principles of good note good note-making/making techniques taking skill in English. on note taking.
taking and making in English. - Felt pen - Felt pen
techniques in English.
- Textbooks - Textbooks
- Workbooks - Workbooks
- Close-circuit TV
1.2 Understand method of Show methods of note-taking/making Model notes List methods of note- Provide sources of - Library
note taking/making English. in English. taking/making in English. information on note-
taking/making. - Internet
1.3 Identify sources of Expose students to sources of library Library Classify sources of library Refer students to Sections of
1-2 library information. information in English. information. sources of library Library
Dictionary, reference information.
books, etc - Internet
1.4 Identify information in Discuss with students how to locate As in 1.3 Locate information in the Guide students in As in 1.3
the sources listed in 1.3. the sources listed in 1.3. coerces listed in 1.3. locating the sources
listed in 1.3.
1.5 Identify good reading Discuss the principles of good Class handouts -Apply good reading habits Set tasks and - Newspapers
habits in English. reading habits. supervise activities
- Textbooks
- Magazine
- Selected
Novels
9
Week
Outcomes Outcomes
General Objective 2.0: Know the nature of language and the basic rules of grammar.
2.1 List the characteristics Explain the concept of language Textbooks
of language.
Textbooks
2.2 Appreciate the four Discuss the four language skills. Handouts Role playing in the four Supervise the Audio tapes
language skills - speaking language skills. students’ activities.
listening, writing, & reading. Radio
Video recorder
Cd-rom
2.3 Understand the Explain the functions of language. As in 2.2 above. Discuss the functions in As in 2.2 above. As in 2.2
functions of language. groups. above.
2.4 List the uses of English Explain the uses of English Resource persons Role playing as Evaluate students’
Language in Nigeria. Language in Nigeria eg as the from government, researchers, government activities.
language of Research, government, business, research, officials, business, etc.
business, etc. etc
3-6 2.5 Understand grammar Explain grammar and parts of Handouts
and parts of speech. speech.
2.6 Understand the use of Analyse the use of parts of speech in Demonstration tapes. Work on the assigned Provide exercise as Textbooks
part of speech in sentences. sentences. exercises. parts of speech. Workbooks and
related
materials.
2.7 Identify common errors Explain what constitute errors in the Class handouts Correct common errors in Provide passages Passages,
in the use of parts of use of parts of speech. the use of parts of speech. containing common Extracts
speech. Examples errors in parts of
speech. Speech’s
2.8 Understand correct Demonstrate to students correct Handouts Construct sentences with Set activities and As in 2.7
synthetic arrangement and synthetics arrangement and correct syntactic provide feedback above.
punctuation marks. punctuation marks. Examples arrangement and
punctuation.
2.9 Appreciate idioms, Explain idioms, figures of speech and As in 2.7 above. Construct sentences to Set activities and As in 2.7
figures of speech, and affixes. illustrate idioms, figures of provide feedback above.
offices. speech and affixes.
10
Week
Outcomes Outcomes
General Objective 3.0 Appreciate literacy works in English.
Understand the meaning Define and trace the development of Literary materials.
and stages of development literature. Handouts
of literature.
Classify the literary game. Different between the literacy genres. Classical and modern Analyse the characteristics Supervise the Class handouts
literary works. of different literacy genres. students activity.
7-8 Selected
literary
examples
Appreciate the terminology Explain the terminology and functions As in 5.2 above Differentiate among the Evaluate students Role playing of
and functions of literature. of literature such prose and fiction in following - fiction, prose, activity. the characters.
terms of eg plot, setting, plot, setting
characterisation, etc. characterisation etc.
General Objective 4.0: Understand the concept of communication.
Define and outline the Define and analyse the process of Textbooks, Charts,
process of communication. communication. etc.
List the purpose of Analyse the purposes of As in 4.1 above.
communication. communication
Differentiate between Explain the relationship between As in 4.1 above. Identify barriers to Evaluate students Handouts
communication and communication and language. effective communication at work.
language. various levels.
9-10 Appreciate the impact of Explain the impact of interference on Telephone receivers, Group discussion Module the students
interference on communication at various levels eg Radio discussion.
communication at various phonological, syntactic, etc.
levels. Television, etc. Role plays
Appreciate code mixing, Explain code mixing code switching Class handouts
code switching, and and dissonance in communication.
dissonance in Graphic examples
communication.
General Objective 5.0: Know to make oral and written presentations.
5.1 List the organs and Label and describe the functions of Class handouts a. Label organs of speech. Guide the students. Handouts
functions of speech. the organs of speech. b. Classify functions of
14-15
organs of speech. Oral and written
speeches.
11
Week
Outcomes Outcomes
5.2 List the phonemes of Explain the phonemes of English. Handouts Produce correctly each of Guide the students.
English. the phonemes enumerated
by the teacher.
5.3 Appreciate the different Distinguish between the different Sound tracts eg Pronounce the different Evaluate students
sound contrast as sound contrasts in the consonantal video, audio, etc sound contrasts in English work.
demonstrated by the and vowel systems of English Language.
teacher. Language through correct
pronunciation.
5.4 Note the principles of Explain principles of effective Handouts Give short speeches eg Illustrate techniques of
effective speaking. speaking viz, correct use of stress, welcome address, stories, effective speaking.
rhythm, and intonation pattern. vote of thanks, etc.
5.5 List the various types of Explain and illustrate the various Models of formal and Write formal and informal Evaluate students’
correspondence. types of correspondence, eg letter, informal letters, letters, memos and work.
memo, notices, etc. memo, notices, etc. notices.
General Objective 6.0: Know the rules of comprehension and interpretation.
6.1 Recognise the idea in a Explain the concept of main idea and Selected passages a. Identify main idea in a Group work. Guide Selected
given passage as distinct differentiate it from details. from relevant texts. given passage. students in their work. passages
from details.
b. Distinguish between handouts
main idea and details.
6.2 Note the use of main Explain the use of main idea in As in 6.1 above. Predict specific details Evaluate students
idea in anticipating details. anticipating specific details. from main idea. work.
6.3 Appreciate the use of Explain how to use contest dues As in 6.2 above Draw conclusions from Guide and evaluate
context dues in such as definitions, restatements, available information. students work.
comprehension. and examples to aid comprehension.
ASSESSMENT CRITERIA
Coursework Course test Practical Other (Examination/project/portfolio)
% % % %
30 30 60
12
Introduction to Business I
PROGRAMME: ND BUSINESS ADMIN AND MANAGEMENT
Course: INTRODUCTION TO BUSINESS I Code: BAM 111 Credit Hours: hours 3
Semester: Pre-requisite: Theoretical: 1 hours/week - 33 %
Practical: 2 hours/week - 67 %
Course main Aim/Goal
This course is designed to assist the student to develop fundamental knowledge in the theory and practice of general business organization and to examine the
Nigerian business environment
General Objectives:
1. Understand the framework of business

2. Know different types of business organizations and ownership
3. Understand the basic organization structure
4. Know different functional activities of business
5. Understand business in the society
6. Understand the role of government in business
7. Understand the role of international organizations in business
8. Understand small scale industries and their impact on the Nigerian economy.
13
Specific Learning Outcomes Teacher’s Activities Resources Specific Learning Teacher’s Activities Resources
Week
Outcomes
General Objective 1: Understand the framework of Business
1.1 Explain the meaning of the Explain the meaning of Textbooks Define business Use diagram to illustrate Internet and the use
word “Business”. Business, environment and the environment of of relevant business
Administration, profit and Diagrams environmental factors business. websites
1.2 Explain the concept of business environment
Business and Administration. Explain the
Use diagrams to environmental factor.
1.3 Define profit and its illustrate the above
1-2 concepts.
importance.
1.4 Define the environment of

business.
1.5 Explain the environmental

factors.
General Objective 2: Know different types of business organizations and ownership
2.1 Explain the various forms of • Explain the various Textbooks Sole proprietorship, Advice about sole Internet and the use
business ownership such as: forms of business partnership, proprietorship, of relevant business
ownership with cooperatives, partnership, cooperatives, websites
2.2 Sole proprietorship, examples. corporations etc. corporations etc using
3 case histories.
partnership, cooperatives,
corporations etc. • Give assignment to
students on the above. Assignment on setting up
a business enterprise
General Objective 3: Understand the basic organization structure
3.1 Define organization and • Explain with diagrams Textbooks Define organisation and Explain with diagrams the Internet and the use
organizational structures the different types of organisational structure. different types of of relevant business
organizational structure Diagrams organizational structure. websites
3.2 Draw simple organizational Draw simple org. charts,
4-5 charts: Line Staff, Line and Staff, live staff functional.
functional etc.
3.3 Know the advantages and

disadvantages of each type in 3.2.
14
Week
Outcomes
General Objective 4: Know different functional activities of business.
4.1 Identify the various organic • Explain the various Textbooks Explain the functions of Guidance for students on Internet and the use
functions of a business such as, functional areas of each of the areas the functional areas of a of relevant business
finance, personnel, production, business and their Diagrams identified. business. websites
marketing and R and D.-+ relationships
Explain the relationship Use group work to
6-7 4.2 Explain the functions of each among the various examine previously
of the areas identified. functional areas of a developed org. charts to
business. identify the functional
4.3 Explain the relationship responsibilities in a
among the various functional business
areas of a business.
General Objective 5: Understand business in the society
5.1 Describe the relation between • Explain the concepts of Explain the concepts Explain environmental Using diagram and films Internet and the use
business and society. social responsibility of of social responsibility constraints to business to examine the of relevant business
business. of business. and how it could be cope environmental constraints. websites
5.2 Explain what society expects with such constraints,.
from business. Conduct test Conduct test Consider relevant
business case studies
5.3 Explain what business expects based on oil and natural
8-9 gas industries etc.
from society.
5.4 Explain environmental

constraints to business and how it
could cope with such constraints
e.g. cultural, technological,
governmental/political, etc
General Objective 6: Understand the role of government in business
6.1 Explain government regulation • Explain the various Textbooks Explain government Guidance on the Guest speakers on
of businesses. government regulations involvement in business. privatisation of particular the role of
and their agencies, such Publications Explain the need for the industries. government and the
10-11 6.2 Explain the Nigerian as NIPC, NEPZA, privatisation and need for
Enterprises Promotion Decree. NEPC, NEXIM, BPE, etc commercialisation The role of government privatisation.
Brochure/Journals
Decrees agencies
6.3 Explain the effect of the Assignment on the
15
Week
Outcomes
Nigerian Enterprises Promotion Gazette strengths and
Decree. weaknesses of
privatisation.
6.4 Explain government
involvement in business.
6.5 Define privatisation and

commercialisation.
6.6 Explain the need for the

privatisation and
commercialisation Decrees.
General Objective 7: Understand the roles of international organizations in business
7.1 Explain the functions of • Explain their inter- Textbooks Explain the contributions Guidance on the role of Internet and the use
international organizations such relationships and of these international international of relevant business
as ECOWAS, OPEC, EEC, ECA, contributions to business Publications organizations to organisations. websites
etc. enterprises in Nigeria. business enterprises in
12-13 Nigeria
Journals Internet Students to work in pairs
7.2 Explain the contributions of to research and to present
these international organizations information bout each
to business enterprises in Nigeria relevant organisation.
General Objective 8: Understand small-scale industries and their impact on the Nigerian economy
8.1 Explain industrialization and • Explain the concepts of Textbooks Examine small-scale Advice and guidance for a Guest speakers on
development. Industrialization and enterprises. case study to examine the role of small
Development. Publications Gazette web based small business business enterprises
8.2 Define small-scale • Explain the role of such Explain the factors that enterprises and the and the role of
enterprises. institutions that promote enhance industrial growth of the e based government
small-scale businesses. development. business culture. institutions
14-15 8.3 Explain the factors that • Conduct test.
enhance industrial development.
8.4 Explain the functions of

industrial estates and industrial
layouts.
16
Week
Outcomes
8.5 Explain the role of institutions
such as the IDCs, NBCI, CIRD,
CMD, ASCON, polytechnics and
universities promoting small scale
businesses.
ASSESSMENT CRITERIA
Coursework Course test Practical Other (Examination/project/portfolio) %
50% 25% 25%
Competency: On completing the course, the student should be able to understand/estimate/define/etc….
17
Shorthand I
PROGRAMME: Office Practice and Technology
Course: Shorthand I Code: OTM 111 Credit Hours: 4 hours
Semester: 1 Pre-requisite: None Theoretical: 2 hours/week - 50 %
Course main Aim/Goal: The module is designed to enable students acquire the knowledge of pitman shorthand system. It will equip students with the ability to
write forms of dictated materials at a speed of 40wam with syllabic intensity of 1.20 and at 95% accuracy. In addition, it will attempt to enable students acquire
English Language skills as well as integrate same with shorthand and typewriting skills.
General Objectives: On completion of this course, the student should be able to:
1. Appreciate the goals of shorthand and develop interest in the subject.

2. Know how to write short sentences based on principles in chapters 2-5 of text-book
5. Know hot to write outlines and passages dictated based on the principles in chapters 11-13 of text-book
18
Week
Outcomes
General Objective 1.0: Appreciate the goals of shorthand and develop interest in the subject.
1.1 Understand the need for - Explain history of Textbooks (HB) - Justify the need for Demonstration Textbooks (HB)
learning shorthand and develop shorthand. Demonstration learning shorthand and Demonstration
interest in the subject. explain its uses.
- Discuss usefulness of Table Table
shorthand, how to hold - Sit correctly and handle
shorthand pen and Visual Aids writing materials well. Visual Aids
1-2
notebook.
- Write and join strokes,
- Explain consonants and short forms, phrases etc.
vowels, light and heavy
strokes short forms and
phrases.
General Objective 2.0: Know how to write short sentences based on the principles in chapters 2-5
Understand the principles - Explain and demonstrate Ditto - Write dictated words, Dictate new words, Ditto
outlines in chapters 2-5. how new consonants and shortforms and phrases, passages
vowels are written, based on passages for reading based on chapters 2-5
chapters 2-5. back transcription. for students.
3-6
- Do assignments. Demonstration
Give assignments and

evaluate
General Objective 3: Know how to write short sentences and passages based on the principles in chapters 6-8
Differentiate between dots and - Explain the principles - Copy and drill outlines found in chapters 6-8. Dictate selected Ditto
dashes. found in chapters 6-8. exercises from chapter
- Take dictations at various speeds write 6-8.
Distinguish between diphthongs - Identify differences triphones, diphthongs other vowels, two forms of
7-8
and other vowels. between diphthongs, H and R. Observation
triphones, other vowels, and
two forms of R and two Demonstrate how
forms of H. strokes are written.
19
Week
Outcomes
General Objective 4.0 Know how to write short sentences based on principles in chapters 9-10
- State the principles of writing Demonstrate the principles Chalkboard/whiteboard - Apply principles in writing strokes based on Ditto
outlines based on chapters 9 of joining and halving. chapters 9-10.
and 10 e.g. joining diphthongs to Textbook charts.
9-12 halved strokes, and the halving
Demonstrate fast writing
principle. using principles of the
halving principles
General Objective 5.0: Know hot to write outlines and passages dictated based on the principles in chapters 11-13 of text-book
- State the principles contained Illustrate the principles. Chalkboard/whiteboard - Practice writing Demonstration outlines Ditto
in chapters 11-13. outlines, and passages and dictate passages.
Textbook charts. based on the principles
in chapters 11-13.
13-15
- Take dictation at
varying speeds between
40-70 wam.
ASSESSMENT CRITERIA
30% % % 70%
20
ICT I
Course: ICT I Code: OTM 113 Credit Unit: 8 hours
Semester: 1 Pre-requisite: Theoretical: 1 hours/week - 12.5 % %
Practical: 7 hours/week - 87.5%
Aim/Goal: This module is designed to enable students to understand the impact of information and communication technologies in the workplace, to identify the
computer main components, to work efficiently on any windows environment using word processing packages and to apply key health and safety principles in the
office.
General Objectives:
1. Introduce students to modern Information and Communication Technologies (ICT)

2. Identify the various operating systems available
3. Apply health and safety principles when operating computers at work
4. Identify and effectively operate an office computer package (MS Word processing application)
21
Specific Learning Teacher’s Activities Resources Specific Learning Outcomes Teacher’s Activities Resources
Week
Outcomes
General Objective 1: Introduce students to Information and Communication Technologies
* Explore the impact ICT in Show graphically and briefly Handouts
modern working environment the computer’s evolution and
computer industry Pictures, examples
* List and show the computer’s posters, transparencies
main components/functions. Show a computer and diagrams of old
promote discussions equipments and new
comparing it with other equipments.
technologies.
1
Discuss the use of Computer
to the other equipment and
items that assists man to
perform tasks faster.
Promote discussions to
discuss the impact of
Computers on everyday
living.
Show computer main Pictures Diagrams
2
components. Devices
General Objective 2: Identify the various operating systems available
Explain the main Produce a list of key Chalkboard, or Identify how to access a Show how to use: Handouts
principles of computer principles whiteboard, magic computer system through
operating systems board, OHP, Windows operating system. - Program manager PC (max. 4 PCs for
dataporjector, etc. each student)
- Open/close a window
3-4 Operating system
- Load application software
running
- Button bars, scroll bars and
menu bars
- Exploring main menu
22
Week
Outcomes
contents
- Minimising and closing

windows
Organise students in teams

and set task to be complete
using the windows operating
systems.
General Objective 3: Apply health and safety principles when operating computers at work
Describe the need for Discuss the Overhead Write a plan for safety to apply in Visit a large organisation to Plans, forms, contacts
working safely in an importance of a safe transparencies, a specified organisation. observe their security and with local organisation/
office workplace. pictures, diagrams. safety system. business
Write a short report on the plan
Explain the principles of Discuss the Sample plan(s) for accidents in a specified Write a short report on the Contacts with local
good housekeeping importance of good organisation. observations organisation to arrange
techniques in the office safe design Handouts and visits
readings Show practical examples on how
Relate the implications Show a sample plan to arrange a workstation to avoid
of safety to the office Discuss procedures to Examples of audit fatigue/injuries
be followed to trail forms
Identify potential maintain security
5 hazards Forms /brochures
Explain the value of
Propose a plan to apply an audit trail (care of
in a general hardware, software an
organisation for safety data), produce
within the organisation samples of audit
trails.
Define the procedures
for maintaining security Explain local health
of electronic equipment and safety regulations
and information
Discuss the
Define the procedures importance of a
23
Week
Outcomes
for maintaining healthy workplace.
resources
Discuss
environmental factors
affecting health when
working with
computers:
temperature, noise
and illumination
Discuss the
importance of an
adequate computer
work layout. Show
sample ideal layouts.
Explain the value of

good posture.
Explain key principles

of posture and
techniques to avoid
injuries and fatigue
when working with
computers.
Define the procedures Explain the various Handouts Show ideal workstation Group students and set tasks 3 computer
for maintaining personal injuries that affect arrangement to avoid injuries and to re-arrange computer workstations (including
safety people working in a Pictures fatigue when working with workstations taking into printers, scanners,
wrong computer computers. account various adjustable chairs, etc.)
Describe and outline environment. Books environmental factors (make
6 the national & local Demonstrate the importance of sure they encounter opened Room with windows,
health and safety Describe the various right posture and exercises to widows, noisy air-conditions curtains, lights,
Books or not on, low chairs, etc…)
regulations symptoms. avoid injure/relieve pain adjustable chairs,
mobile computers, etc.
Handouts Organise students in groups (to be able to re-
Establish the need for Illustrate key
working in a healthy exercises to avoid arrange them in ideal
24
Week
Outcomes
workstation, relate the injuries and fatigue Pictures to study and sort case-studies positions).
implications of health when working with
when working with computers Posters Show students examples of Computer work station
computers wrong sitting and typing
postures. Different types of
Identify environmental keyboards, mice,
factors affecting health Students role plays chairs,
when working with
computers. Role plays Monitors
Establish safe office

Games identifying potential Pictures, posters,
practices to avoid
illnesses diagrams, handouts,
injuries and fatigue footrests
when working with
computers. Demonstrate how to do key
exercises to relieve pain/avoid
injuries
Define key computer
related illnesses, their
symptoms and
exercises to
relieve/avoid pain,
disconform and fatigue.
General Objective 4: Identify and effectively operate an office computer package (MS Word processing application)
Define the use of word Load (open) Microsoft MS Word for Load (open) Microsoft Word Show students how to open a * 1 PC per student
processing computer Office with the Windows hand- explain its environment and basic new document in word, using
application (Microsoft students and explain outs support functions. show how to open a manual controls, icons and * Keyboarding Support
Word for Windows) for the various packages material. new document in word, using menus. material in English
learning typing that make up MS manual controls, icons and
7-8 techniques Office Keyboarding menus. Teach the proper technique in * MS Word for Windows
(keyboarding). Support material in placing hand and striking keys hand-out support
Introduce the English English Teach key techniques in placing using Microsoft Word for material.
alphabetic keys in a hands and striking keys using Windows.
computer keyword. Microsoft Word for Windows.
* 2 floppy disks x
student
25
Week
Outcomes
Define the concept of software Load (open) Microsoft Office * 1 PC per student
package: with the students and explain
the various packages that * Keyboarding Support
Microsoft Office for Windows: make up MS Office. material in English
- Word Processor Load (open) Microsoft Word * MS Word for Windows

- Number and with the students and explain hand-out support
data software its environment and basic material.
- Visual aid functions. Explain in detail
software how to open a new document
* 2 floppy disks x
- Image in word, using manual
student
presentation controls, icons and menus.
software
Introduce the English
Define the use of word alphabetic keys in a computer
processing computer application keyword. Teach the proper
(Microsoft Word for Windows) for technique in placing hand and
learning typing techniques striking keys using Microsoft
9-15 Word for Windows.
(keyboarding).
- Identify and use of word Practice on home, figure, and

processing correctly symbol keys.
- Loading Microsoft word
- Importance of good typing Practice using paragraphs,
technique and speed line-spacing, fonts, size and
- Understand why starting with colours in a word document,
Keyboarding in English checking that typing
techniques are applied. Undo
Show command of appropriate function. Saving and closing
use of MS Word: the application.
- Menu bars Student practice on creating

- Creating a file and a folder word documents applying
- Use an input device to enter and correct keyboarding
edit text accurately techniques.
- Manipulating information (open,
26
Week
Outcomes
copying, saving and deleting files. Check on students’ speed
- Printing document using the development when typing.
default printer setting
Practice the production of
Use typing techniques in table putting data, specifying
computer keyboards in English how many columns and rows
(1), with Microsoft word. are required. Move the table.
Change borders and shades.
- Correct position of hand on the Undo function. Saving the
keyboard work and closing the
- Striking keys correctly application.
- Develop of speed using 10 fingers.
Explain a table printing
Use of MS word main features in function.
keyboarding:
Prepare weekly home-works
- Change and arrange to assure students practice
paragraphs and heading using the English keyboarding and
typing techniques. main typing techniques.
- Word-wrap and using enter.
- Undo and copy - paste functions Every week select some
- Apply and adjust paragraphs, student from the group to test
heading, spaces, fonts, size and their speed improvement
colours in a word document. when applying correct English
- Save document and close typing techniques. Do not
applications spend more than 10 minutes
on the quiz or test.
Use of tables in MS word
- Know how to produce a table

- Align, delete and merge
columns and rows
- Altering table format, fonts,
borders and shadings
- Saving work and closing
application
27
ASSESSMENT CRITERIA
% % %
25 25 50
28
Office Practice I
Course: Office Practice I Code: OTM 114 Credit Hours: 4 hours
Semester: 1 Pre-requisite: none Theoretical: 1 hours/week - 25%
Course main Aim/Goal: The module is intended to equip students with overall knowledge of the key function of the office role of the office in relation to the business
world.
General Objectives:
1.0 Know the functions of an office in an organisation.

2.0 Understand types of office structure.
3.0 Know the meaning and functions of a registry.
4.0 Understand the uses of the various mailroom equipment (office mail & services).
5.0 Know the functions and services of the Post Office and other special deliveries.
6.0 Understand the services of NITEL and other communication services..
7.0 Know common office terms, acronyms, abbreviations and slips.
8.0 Understand the types, importance and functions of office equipment.
29
Week
Outcomes
General Objective 1.0: Know the functions of an office in an organisation.
1.1 Define an office. - Give students various Textbooks 1.1 Watch video clips of - Show students various -Overhead
definitions of an office. a modern office. video clips on the modern projector
1.2 State the functions of an office. Handouts office pictures and posters of
- Explain the functions of an 1.2 Show pictures, modern offices. - Slides
1.1 Explain the importance of an office to office, eg receiving, Visual layout of modern offices
a business organisation. storage, reviewing, etc. examples - Video
1
1.2 Describe work environment. - Explain the importance of Cassettes
an office to a business
organisation. - Computer
- Explain work environment

and how the office can be
arranged.
General Objective 2.0: Understand types of office structure.
2.1 Explain various organisation - Posters, diagram of - Posters 2.1 Draw an - Guide students in drawing - Organizational
structures. organization structures. an organisation chart. chart
- Books Organisation chart. - Projectors
2.2 List the functions of the various units - Explain the functions of - Show difference types of
of the organisation. the various units in an - Handouts 2.2 Show different office layout. - Video
organisation and factors types of office layout. - Cassettes
2.3 List the factors affecting location of that affect office location. - Explain the ergonomics in
- Books
an office layout. the work place. - Chalkboard
2-3 2.3 Identify key
- Refer students to the ergonomics in the work - Whiteboard
- ICI I
place. - Student activity drawing
- Chalkboard,
UNIT 113 (ICI I) when they various office layouts ideal
Syllabus Whiteboard
study the principles of taking into account
ergonomics in the work environmental factors - OHP
station. - Office (temperature, noise,
furniture - Video clips
illumination).
catalogue. - Flip chart
30
Week
Outcomes
General Objective 3.0 Know the meaning and functions of a registry.
3.1 Understand registry - Define a registry. - Registry 3.1 Identify the types of -Display various clips of -Registry
equipment. registry - open, secret, office registry for students to equipment
3.2 State the functions of a registry. - Explain the functions of a etc. see.
registry. - Law books. - Projectors
3.3 Identify the merits and demerits of a - Visit the office registry of an
centralized registry. - Explain the differences - Books organization. - Video
between centralized and equipment.
4-6 3.4 Identify factors that should be decentralized registry and - handouts
considered when deciding on types of their advantages/ - Contacts with
registry. disadvantages.
Registry offices in
3.5 List the registry personnel. local
organisation.
3.6 Establish the duties of registry
personnel.
General Objective 4.0: Understand the uses of various mailroom equipment.
4.1 List and identify the - Explain the various steps - Date stamping
various mailroom mails are handled. machines.
equipment.
- Shredder
- Explain/list the various
4.2 Demonstrate use of mailroom equipment. - Delivery trolleys
the mailroom
equipment. - Demonstrate the use of the - Staplers
7 various mailroom equipment
and machines. - Punches
- Addressing
machines.
- Sealing
machines
- Stamps, etc
31
Week
Outcomes
General Objective 5.0: Know the functions and services of the Post office and other special deliveries.
5.1 List services provided by the Post - Explain the various - Chalkboard 5.1 To provide with - Organise a trip to the Post - Specimens of
Office e.g. EMS, Registered Mails, services rendered by the practical experience Office. items listed in
Money Orders, Parcel Post, Advice of - Brochures visiting public and 5.1.
Deliveries, Airmail, etc. Post Office. private postal services. - Get students in groups to
- List of ask relevant\ questions about - Contacts with
8
5.2 List the various public and private - Explain the various prices postal services. local Post Office.
services eg DHL, UPS, etc. courier services.
- Give students case study to
select appropriate mail
services.
General Objective 6.0: Understand the services of NITEL and other communication services.
6.1 List the services of NITEL eg - Explain the services and - Brochure 6.1 Identify other types - Organise a trip to NITEL - NITEL Cards
local/long distance calls, international operation rendered by of communication and NIPOST.
calls, fax messages, Internet. NITEL. - List of services, eg GSM, etc. - Handsets
9-10 prices
- Telephone box
- Refill cards etc.

General Objective 7.0 Know common office terms, acronyms, abbreviations and slips.
7.1 List most common office terms, - Explain the common office Handouts 7.1 Identify and explain - Explain the use of office - Various Slips
acronyms, abbreviations, etc. terms that are in use. the use of office slips slips and common terms.
and common terms eg. - Group work
- Group work/game to game form
11-12
Urgent, immediate, etc. identify various
(scrambled
(Hidden) acronyms and office words, memory
slips. cards, etc).
32
Week
Outcomes
General Objective 8.0 Understand the types, importance and functions of office equipment.
8.1 Establish the importance of the - Explain the importance of - Handouts List the types of key List and explain the general - Computer
various office equipment. the various equipment. office equipments. of key office equipment.
- Pictures - Photocopies
8.2 List the functions of the office - List and explain the
equipment. functions of office - Posters - Franking
equipments. machine
8.3 State the advantages/disadvantages - Magazines
of using some equipment. - Explain the advantages/ - Shredder
disadvantages of each
13-15 equipment.
- Fax machine
- Scanner
- Guillotine
- Filing cabinets
- Scanner etc.
ASSESSMENT CRITERIA
30% % % 70%
33
2ND SEMESTER
ICT II
Course: ICT II Code: OTM 214 Credit Unit: 8 hours
Semester: 2 Pre-requisite: ICT I Theoretical: 1 hours/week - 12.5 %
Practical: 7 hours/week - 87.5%
Aim/Goal: This module is designed to enable students to understand how to work with numbers, data and visual aids presentations using a computer efficiently.
General Objectives:
1. Introduce students and effectively operate a spreadsheet software (MS Excell application)
2. Know how to work visual aids presentations using a computer
3. Understand the use and impact of basic computer-based communication technologies in a working environment
34
Week
Outcomes Outcomes
General Objective 1: Introduce students and effectively operate a spreadsheet software (MS Excel application)
Define what is a Explain the importance Hands-out • Explain when to Explain the need of applying 2 printers available per
spreadsheet and the of using spreadsheets use spreadsheets spreadsheets in commerce and computer lab.
use of a in an office Graphic & charts • Opening a business. How this sort of software
spreadsheet spreadsheet using allow manipulating and presenting data * MS Excel for Windows
correctly MS Excel in a numbers and graphical forms. hand-out support
• Explain a material
spreadsheet Show how to load (open) and main
structure and how to functions of Microsoft Excel.
2 printers available per
plan a spreadsheet
computer lab
• Placing numerical
Explain how and where place numerical
table titles, and use
table titles, what will go in each of the * Keyboarding Support
of columns and rows. rows and columns, how any result will
• How to move from worked out, and how to change the material in English
cell to cell and
spreadsheet looks (eg. number fonts)
meanings of clear
and delete in MS
Excel. Show how to insert and amend text and
• How to change a numerical data into the spreadsheet
1-6 spreadsheet look. and how to move from one cell to
• Enter, edit and another. Explain how to correct
manipulate data mistakes and the difference between
clear and delete.
Explain the use of
calculations using Show how to calculate results from a
spreadsheets spreadsheets, using data. Explain how
and where to enter a formula and how
to modify it. Student practice producing
• Create and a basic spreadsheet including formulas.
arithmetical formulae
and use common
functions Explain with a practical example, how to
• Know how to print spreadsheets documents, with
replicate formulae formulae showing in full, and with data
(fill) showing in full.
• Use common
numerical formatting Demonstrate how to save and close a
and alignments
35
Week
Outcomes Outcomes
• How any calculation spreadsheet software application.
result will worked
out, and do Check on student’s typing technique
recalculations and speed improvements when typing
• Link live data from numbers and symbols. Practice with
one spreadsheet to real data.
another
• Use spreadsheets
Explain the importance of charts and
to solve problems
graphs presentations. Show what
and project results programs ca be used to produce charts
• Manage and print
and graphs.
spreadsheets
documents
Explain how to produce a simple chart
and graph using Microsoft Excel
Use of typing
function: how to enter data and editing
techniques to speed
data; change the appearance of a chart
when typing
or graph, and print the chart or graph to
numbers:
an appropriate standard of
presentation.
• Typing numbers
using correct
techniques in
touching a key
• Apply typing
techniques when
typing symbols
Show the benefits of

using pie charts, line
graphs and
bar/column charts:
• Importance of chart
and graphs in
document
presentations
• Use of MS Excel for
36
Week
Outcomes Outcomes
creating chart and
graphics
• Select/enter
heading and axes
titles
• Formatting axis and
labels
• Set numerical
parameters and
format data use
legend when
appropriate
• Enter, edit and
change data
• Design and modify
appearance of chart
and graphs
• Save and print
charts and graphs
General Objective 2: Know how to work visual aids presentations using a computer
Emphasise the Explain the impact of visual Computer Lab
impact of visual presentations in the audience. Show Whiteboards, interactive
presentations in an some examples using different boards, overhead
office: resources such as: interactive board, projectors, slide
overhead projector, slide projector, projectors, video,
• Using interactive video, and computer-based electronic electronic presentation
boards presentations (MS Power Point for software (MS Power
• Overhead projector windows). Point)
7-12 • Slide projector
• Video Explain how to select an appropriate 2 printers available per
• Electronic visual aid in presentations, and how to computer lab
presentation (MS make an appropriate impact on the
Power Point) audience. Explain and student practice
of the preparation process (equipment
Explain how to availability, room, information to be
prepare and use delivered and type of audience
addressed). Advantages and
37
Week
Outcomes Outcomes
visual aids: disadvantages of each one.
• Understand when a Explain the importance and main

visual aid is required applications of presentation computer
• Preparation applications such as MS Power Point
process for Windows. Explain the impact of
• Making an computer based visual presentations in
appropriate impact to the audience. Show some examples.
the audience
• Technical Explain the differences between slides
requirements and dynamic power point presentations.
• Advantages and
disadvantages of
Load the software and show its main
each visual aid functions: templates available, creating
• Need of visual new templates, how to type and change
computer
letter appearances (sizes, fonts,
presentation aid.
colours) and presentation behaviours
(fading in/out, animation and sound).
How to use MS
Power Point main
Check on student’s typing technique
windows
and speed improvements.
• Creating OHP
Explain how to add clip-arts, pictures
slides and graphs in a power point
• Set up a slide presentation. Show how to organise
layout
and run a presentation. Practice with
• Maximum words
students with some examples.
per slide
• Select font and
background Show and practice in how to save and
• Enter text and learn close a presentation.
how to add clip-arts,
pictures and bullets
• Slides shows in a
computer
• Use of techniques
such as fading-in/out,
38
Week
Outcomes Outcomes
animation and sound
• Use of speaker
notes and thumbnails
• Saving and printing
work
General Objective 3: Understand the use and impact of basic computer-based communication technologies in a working environment
Define the Explain the key online Hand-outs Define what is an Explain the meaning of online and 1-2 Computers per
importance of online communications online electronic offline information technologies. students
communications in a available in competitive Statistic tables on communication aid
modern office business: Internet and Online communication and resources: Explain and show what is an email, how Access to the Internet
Emails facilities. availability in it works and why use email.
Developing and • Online and offline Microsoft Outlook
developed countries computer Show how to create your own email application
(emphasis in African communications address (using a public service provider
countries) • Use of Electronic such as Yahoo, AltaVista or Hotmail). MS Outlook application
mail (Email) o The importance of the username and hand-outs
Identify and use an the password. Meaning of the email
13-15 Email browsing address. Finding people’s email
software addresses. Using the electronic
• Create an Email address book facility.
address
• Value of username
Show how to compose (write) email
and passwords
messages. Check on student’s typing
• Compose, reply
and send emails
• Email netiquettes
• Access attached
file, and attach file to
and Email message
ASSESSMENT CRITERIA
% 25 % 25 % 50
39
Introduction to Entrepreneurship
Course: INTRODUCTION TO ENTREPRENEURSHIP Code: BAM 126 Credit Hours: hours 3
Semester: 2 Pre-requisite: Theoretical: 1 hours/week - 33 %
This course is designed to create general entrepreneurship awareness in the student with a view to inculcating in him the spirit of self-reliance.
General Objectives:
1. Understand the basic concept of entrepreneurship

2. Understand the roles of entrepreneurship in personal and national growth and development
3. Know how to set business goals
4. Know how to identify business opportunities
5. Know how to draw single business plans.
40
Week
Outcomes
General Objective 1:. Understand the basic concept of Entrepreneurship
1.1 Explain the terms: i. Explain the terms related Textbooks
to entrepreneurship.
i) Entrepreneurship
ii) Entrepreneur ii. Compare wage
iii) Enterprise employment and self
iv) Self Employment employment with
v) Wage Employment entrepreneurship.
iii. Identify opportunities for

1.2 Compare: self employment
i) Wage Employment and iv. Explain the role of

1-4
Entrepreneurship entrepreneurship in wealth
ii) Self Employment and creation.
Entrepreneurship
v. Give assignment
1.3 Identify the facilities and opportunities vi. Organize a visit to an

available for self employment. entrepreneur’s
organization.
1.4 Identify successful entrepreneurs in Nigeria
Evaluate the role of entrepreneurship in wealth

creation.
General Objective 2: Understand the roles of entrepreneurship in personal and national growth and development
2.1 Explain how entrepreneurship leads to the i. Explain the role of Textbooks Explain the role of Explain with the aid of Computer and
creation of: entrepreneurship to computer and information a computer and accessories
national development. technology in application
i) Self confidence entrepreneurship packages:- Lotus 123
5-7 ii) Self Expression ii. Explain resources and
iii) Wage Employment for constraints of E-mail Dbase
others entrepreneurship.
iv) Self Employment Internet, website Internet facility
iii. Explain the spirit of
41
Week
Outcomes
Achievement Motivation Create:
2.2 Identify resources and constraints of Test (AMT).
entrepreneurship. Spreadsheet
iv. Invite a successful
2.3 Explain how entrepreneurship leads to entrepreneur to give a talk Invoice
import substitution and utilization of local to the students
resources.
Purchase order etc.
2.4 Explain how entrepreneurship leads to

equitable distribution of industries.
2.5 Explain the spirit of Achievement

Motivation Test (A.M.T.)
General Objective 3: Know how to set business goals
1 Evaluate strengths, weaknesses i. Explain SWOT analysis Textbooks Explain the Demonstrate, using Computer and
opportunities and threat (SWOT Analysis). and relate it to the Entrepreneurship appropriate accessories
organization visited. application package:
3.2 Explain the personal characteristics of an Lotus 123
entrepreneur. ii. Explain characteristics of Business planning package
an entrepreneur.
3.3 Explain the Entrepreneurial Tasks: Time Management Text Book
8-10 iii. Explain the etc.
i) Leadership entrepreneurial tasks.
ii) Decision-making
iii) Business Planning iv. Conduct Test
iv) Time Management
Self Management
General Objective 4 Know how to identify business opportunities
1 Define business opportunity. i. Explain business Textbooks Explain the process of Demonstrate using Computer and
opportunities and process exploring opportunities appropriate accessories
11-12 4.2 Identify the process of product/service of exploring them. application package.
ii. Explain the process of Product selection
42
Week
Outcomes
selection. product/service selection product tracking order Dbase
tracking
4.3 State the process of exploring opportunities Lotus 123
Text Book
General Objective 5: Know how to draw simple business plans
5.1 Define the concept of business plan. i. Explain the concept of Textbooks Explain the process of Guide students in Computer
business plan and project preparing preliminary preparing preliminary complete with
5.2 Explain the process of preparing proposal. project proposal. project. accessories and:
preliminary project proposal.
ii. Guide students in Explain the process of Demonstrate, using Lotus 123
5.3 Explain the process of preparing a preparing a modest preparing a detailed appropriate
detailed) business plan. business plan. business plan. packages. Dbase
5.4 Conduct a modest business plan on a iii. Give assignment. Conduct a modest business Sales forecasting Internet
13-15 plan on a selected venture Business plan
selected venture (The written business plan connection
should be assessed as part of the continuous Time sheet analysis
assessment). Employee tracking Text book
Loan Amortization
etc.
Explore internet for:
Company profile
Product catalogue
Product information
URL Management
ASSESSMENT CRITERIA
% % 50 % 50
43
Principles of Law
PROGRAMME: ND BUSINESS ADMIN.
Course: PRINCIPLES OF LAW I Code: BAM 113 Credit Hours: 3 hours 2
Semester: ONE Pre-requisite: Theoretical: 1 hours/week - 33 %
This course is designed to introduce the student to the general principles of Nigerian law as it affects business.
General Objectives:
1. Know the composition of the Legal System in Nigeria

2. Know the rudiments of the Nigerian Constitutional Law concepts and the separation of powers in the constitution
3. Know the nature and sources of Nigerian Law
4. Know the law of the Person and of Association
5. Know the Law of Administration of Estates and Trusts
6. Understand the law of Property
7. Understand the rudiments of the Law of Contract.
8. Understand the Law of Tort in business.
44
Week
Outcomes
General Objective 1: Know the composition of the Legal System in Nigeria
1.1 Define law. • Explain the concept Textbooks Know the Nigerian Show students with diagrams. Visit to a Nigerian Court
of Law and its Legal system and its The Nigerian legal system and
1.2 Explain why law is an importance. Journals structures. its structures. Websites on tribunals
important aspect in the and arbitration.
existence of a society. • Explain types and
nature of courts,
1.3 Identify the types and tribunals and
hierarchy of courts. arbitration.
1.4 Identify the existence of • Explain the hierarchy

tribunals and arbitration (body, of personnel in the
1-2 group and panel) legal profession
1.5 Explain the jurisdiction of • Explain NBA and

various courts, tribunal and other organizations in
arbitration body. the legal profession.
1.6 Explain the various

personnel and their positions
in the hierarchy of courts.
1.7 Explain the organization of

the legal profession in Nigeria.
General Objective 2: Know the rudiments of constitutional law and the separation of powers in the constitution.
2.1 Explain Constitutional Law • Define constitution Textbooks Know the Nigerian Show students the Nigerian Nigerian Constitution.
concepts, state, nationality, Constitution with Constitution and its Law
citizenship, domicile, • Identify the major Constitutions emphasis on the components. Reports etc.
supremacy of the constitution organisation of provisions relating to
and the rule of law. government as Journals/Publications separation of powers. Discuss relevant cases with Groupwork to consider
3-4
specified in the students. different aspects of
2.2 Explain the various organs constitution Cite relevant cares abuse of power and the
Textbooks
of the state. and situations of Organise a debate to discuss legal remedies. Civil
• Explain the nature of above of powers and the constitutional remedies and redress.
2.3 Explain the meaning of abuse of powers and
45
Week
Outcomes
separation of powers. their remedies. Constitutions rule of law. arrangements.
2.4 State which powers are • Explain the nature of Journals/Publications State which powers Guidance on the possible
executive, legislative, and the rule of law. are executive, abuses of power using relevant
judicial? legislative, and case law.
Give assignment judicial?
2.5 Explain the various Consider the legal remedies.
positions and functions of Explain the various
holders of the powers in 2.4. positions and Preparation for the assignment
functions of holders of - using groups discussions
2.6 Explain the possible abuse the powers
of powers conferred on the Each group to apply the
executive legislature, and the Explain the possible relevant aspects of the
judiciary. abuse of powers. constitution.
2.7 Explain the possible Explain the possible

remedies for such abuses. remedies for such
abuses.
2.8 Explain the nature of
fundamental human rights and Explain the nature of
the rules of natural justice. fundamental human
rights - rules of natural
2.9 Explain how the breaches justice.
in 2.8 are redressed.
Explain how the
breaches in 2.8 are
redressed.
General Objective 3: Know the nature and sources of law.
Explain the nature of Nigerian Explain the nature and Textbooks Explain the sources of Guidance on questions and
Law. sources of Nigerian precedent) Local legal terminology with
Law Legislation and crosswords, puzzles and
5-6 Explain the sources of customary law. question and answer.
Nigerian law i.e. received Explain criminal and
English law (common law and Civil Law and state Distinguish between Case law to show the
equity, status of general their importance criminal and civil law differences between civil and
46
Week
Outcomes
application, and judicial and the importance of criminal law
precedent) Local Legislation such distinction.
and customary law.
Distinguish between criminal

and civil law and state the
importance of such distinction.
General Objective 4: Know the law of persons and law of Association:
4.1 Recognize the distinction • Explain Law of Textbooks Recognize the law of Guidance on relevant cases Use of relevant
between natural person and Person and Law of domicile of infants and and relevant legislation. websites
artificial person. Association. Websites married woman.
Consider questions on legal
4.2 Explain the legal • Explain legal capacity Explain the capacity of capacity.
personality of unborn persons, of insane, intents, an insane person,
dead persons, infants and married women etc infants, and married Allow students to research age
married women. women, to enter into groups and the legal status of
• Explain types and legal relations. partnerships - agencies - trade
4.3 Recognize the law of nature of corporations associations.
domicile of infants and married and distinguish them Distinguish between a
woman. from unincorporated corporation sole and a Working in Pairs
associations corporation and
7-8 aggregate corporation.
4.4 Explain the capacity of an
insane person, infants, and • Conduct test
married women, to enter into Explain the capacity of
legal relations. corporations to enter
into legal relations.
4.5 Distinguish between a
corporation sole and a
corporation and aggregate
corporation.
4.6 Identify unincorporated

associations - partnership,
trade unions and local
47
Week
Outcomes
customary family group.
4.7 Explain the capacity of

corporations to enter into legal
relations.
General Objective 5: Know the Law of Administration of Estates and Trusts.
5.1 Distinguish between • Explain estate and Textbooks Know the relevant Cite cases as it relates the Copies of wills, trust
estates (will) and instate instate. cases as it relates to administration of Estates and documents and letters
(without successions) Websites the administration of Trusts. of administration.
• Explain the nature of Estates and Trusts.
5.2 Explain the grant of trusts, kinds and their Talk by a qualified
probate and letters of creation. lawyer
Administration and Estates.
9 • Explain rights of
5.3 Explain the Nature of beneficiaries and the
trusts, kinds and their creation. duties of trustees.
5.4 Explain the rights of

beneficiaries.
Explain the duties of trustees.

General Objective 6: Understand the law of property
6.1 Explain the nature of • Explain the nature Textbooks Know the relevant Cite relevant as it relates to the
property. and Law of Property. cases as it relates to law of property, mortgages,
the law of property, pledges, lien etc.
6.2 Explain the law of • Explain mortgage, mortgages, pledges,
ownership and possession. pledge, lien, etc. lien etc.
10
6.2 Distinguish between real
and personal property.
6.3 Distinguish between

mortgage, pledge, lien, etc.
48
Week
Outcomes
6.4 Identify legal and equitable
interests.
General Objective 7: Understand the Rudiments of the Law of Contract
7.1 Explain what contract is. • Explain the nature Textbooks Law Know the relevant Guidance on relevant cases as Use of relevant
and Law of Contract reports cases as they relate to they related to the law of websites
7.2 Explain the nature and the law of contract. contract.
forms of contracts. • Cite relevant cases
Business Scenarios
7.3 Explain the essentials of a for students to apply
valid contract. case law and
principles of law
7.4 Explain terms of contracts
11 - - conditions, warranties
12
7.5 Explain the vitiating
elements in contracts.
7.6 Explain discharge,

frustration and breach of
contracts.
7.7 Explain the remedies for

breach of contracts.
General Objective 8: Understand the Law of Tort.
8.1 Explain the nature of torts • Explain the nature Textbooks Explain vicarious Guidance on relevant cases as Use of relevant
and the basis for liability. and Law of Tort. liability - master and they related to the law of tort websites
Law reports servants.
8.2 Explain the general • Explain torts arising Problem solving assignment
defences to liability in torts. from business Identify specific torts - based on Grabb,Suit and Runn
13-15 relationship. Occupier’s liability, a firm of solicitors advising
8.3 Explain vicarious liability - trespass, negligence, business clients about possible
master and servants. • Cite relevant cases. nuisance, defamation, legal liability - passing off,
and conversion. negligence, defamation,
conversion etc.
8.4 Identify specific torts - Conduct test.
Explain torts arising
49
Week
Outcomes
Occupier’s liability, trespass, from business
negligence, nuisance, competition -
defamation, and conversion.
8.5 Explain torts arising from

business competition -
malicious falsehood, passing
off, and interference with an
existing contract.
ASSESSMENT CRITERIA
50% 25% 25%
50
Career Development
Course: Career Development Code: OTM 122 Credit Hours: 4 hours
Semester: 2 Pre-requisite: Theoretical: 2 hours/week - 50%
Course main Aim/Goal: This course is designed to equip the students with knowledge and skills necessary for entry into an office career and the need to develop in
it.
General Objectives:
1.0 Understand the growing demand for office workers.

2.0 Know the modern business office.
3.0 Understand the roles of office workers.
4.0 Know how to prepare for office work.
5.0 Know the advantages of an office career.
51
Specific Learning Teacher’s Activities Resources Specific Learning Teacher’s Resources
Week
Outcomes Outcomes Activities
General Objective 1.0: understand the growing demand for office worker.
1.1 Define office careers. Define and explain the concept of Career charts, List types of office jobs, Guide the students Resource persons.
office careers video films, T.V receive information from in the exercise.
programs. resource person.
1-2
1.2 Note the advances in Explain the need for office workers as Group discussion on need Invite resource Resource persons.
technology and relevance induced by modern technology. for office workers persons and guide
to office employment. group discussion
General Objective 2.0: Know the modern business office.
2.1 Note the Explain the characteristic, changes Videos Go on excursion to Arrange for and lead Business offices in the
characteristics, changes and challenges in the modern business offices for fact the execution. environment
and challenges in the business office. Posters finding.
modern business office.
Charts
3-5
handouts
2.2 Note the specific Explain specific areas of change in Identify activity that have Use field trip to point Business offices in the
areas. the office. been affected by out changes. environment.
technological change.
General Objective 3.0 Know the roles of office workers.
3.1 List roles played by List and explain some of the roles Videos Role play the roles of office Produce brief for the Briefs
office workers. played by office workers eg. record workers. roles and guide the
keeping, maintenance of inventory, Posters role playing. Relevant textbook,
preparing payroll, processing journals, periodicals.
documents, etc.
Charts
6-8
handouts
3.2 List the attributes Explain what makes the office Differentiate between Guide to discussion.
needed for success in workers to be important to a positive and negative
business. company’s success - eg efficiency, attribute for success in
knowledge, skill and social attributes. business office.
52
Week
General Objective 4.0: Know how to prepare for office work.
4.1 Note the importance Explain the need to acquire Videos Interview professional in Provide information Business
of acquiring knowledge knowledge relevant to the business relevant business areas. on local
about the business. intended. Posters professionals. Directories
Charts Professional Journals
handouts
4.1 List avenues for Explore the avenues for sharpening Identify institutions and Provide Resources List of Academic
sharpening office skills. office skills, eg education, training, processes for education institutions and Business
9-12 seminars, etc. and training. Guide the training establishments.
identification
4.2 List interpersonal Explain the need to get along with Role play on personal Write the brief and Brief magazines, books,
skills. others and analyse interpersonal relationship. guide the role play. etc.
skills eg relating with superior,
colleagues and subordinates.
4.3 List the Explain the need for self assessment Group discussion on Moderate discussion Reference books.
characteristics explained for the business eg academic ability, characteristics needed for on characteristics.
by the teacher. physical ability, emotional stability, business success.
international relationship etc.
General Objective 5.0: Know the advantages of an office career.
5.1 List factors Explain the advantages of pleasant Student should find out Guide the survey. Questionnaires
associated with pleasant working conditions for office workers what workers consider to
13-15 working conditions. eg light conditioning, furniture colour be pleasant working
conditioning, ventilation, etc. condition using mini
survey.
5.2 List factor related to Explain the systematic nature of Find out the effect of Guide the mini Questionnaires
systematic nature of office work in terms of assigned task, systematic nature of office survey.
office work. expected performance standards, work on workers.
completion time, confidentiality,
speed and accuracy, etc.
5.3 Identify various fringe Explain the importance of salary and Identify the benefits likely Guide the student in Salary tables/Documents
benefits in addition fringe benefits. to motivate a students to the exercise. on conditions of service.
regular pay. choose a job.
53
Week
5.4 List opportunities for Explain the opportunities that are Discuss how needs, size, Direct the
advantages. available for advancement in office level of skill and ability discussion.
work. affect advancement on the
job.
ASSESSMENT CRITERIA
30 % % % 70 %
54
Shorthand II
Course: Shorthand II Code: OTM 121 Credit Hours: 4hours
Semester: 2 Pre-requisite: OTM III Theoretical: 2 hours/week - 50 %
Course main Aim/Goal: this module is designed to enable students acquire the knowledge of pitman system. It will equip students with the ability to write forms of
dictated materials at a speed of 50wam with syllabic intensity of 1.25 at 95% accuracy. In addition, it will attempt to enable students acquire English Language skill
as well as integrate same with shorthand and typewriting skills.
General Objectives: On completion of this course the student should be able to:
1.0 Know how to write outlines and passages dictated based on the principles in chapters 14 to 16.
2.0 Know how to write outlines and passages based on the principles in chapter 17 and figures in chapter 18.
3.0 Develop listening skills through delayed writing and exhibit mastery of theory through integration of English Language typewriting skills to
produce mailable documents.
4.0 Develop arts skills of spelling, grammar and punctuation.
55
Specific Learning Outcomes Teacher’s Activities ResourcesSpecific Learning Teacher’s Activities Resources
Week
Outcomes
General Objective 1.0: know how to write outlines and passages dictated based on the principles in chapters 14-16.
1. State the principles governing the use of Show graphically these Handouts
wl, whls, tick, dot H, thickened m and n, principles
halved and thickened downward l and r to
1-4 indicate a following d.
2. State the principles of prefixes and
suffixes etc. found in chapter 16 of text
books.
General Objective 2.0: Know how to write outlines and passages based on the principles in chapter 17 and figures in chapter 18 in text book
State the principles on dipthongs, medial w, Show graphically these Handouts
upward ish, strokes R and D as contained in principles
Chapter 17. of text book
5-8
State the principles on figures contained in
chapter 18 of text book.
General Objective 3.0: Develop listening skills through delayed writing and exhibit mastery of theory through integration of English Language
skills to produce mailable documents
- Take down and transcribe - Dictate passages at Handouts
dictated passages. varying speeds.
Readings from
- Apply the techniques for - Explain error selected texts
analyzing errors. analysis and
9-13 transcription Stopwatch
techniques.
Pen/Pencils
- Give and evaluate
assignment. Shorthand
notebooks
General Objective 4.0: Develop arts skills of spelling, grammar and punctuation.
- Explain language art skills. - Explain the appropriate use Textbooks. Students to take dictation Teacher to dictate the Stopwatch
of punctuation marks, and the of varied passages of 50- passages or through
14-15 correct display of materials. 70 wam. With 5.1 of 1.25. tapes. Pen/Pencils
Read back quickly and Supervise students Shorthand
56
Week
Outcomes
accurately. while they work notebooks
Transcribe on the Handouts

Typewriter and PCs
Spell and proofread

correctly.
ASSESSMENT CRITERIA
Coursework Course test Practical Other (Examination/project/portfolio
30% % % 70%
57
Modern Office Technology
Course: Modern Office Technology Code: OTM 124 Credit Unit: 4 hours
Semester: 2 Pre-requisite: Semester 1 Theoretical: 1 hours/week - 25 %
Aim/Goal: this module is designed to enable students know the trends in technological developing in the field of Secretarial functions, differentiate types and
functions of office equipment and understand the problems of automation in developing countries.
General Objectives: on completion of this course, students will be able to:
1. Understand the trends of technological development in the office

2. Know the types and functions of main office equipment and machines
3. Understand the problems of office automation in developing countries
4. Know the use of main office equipment and machines
58
Week
Outcomes Outcomes
General Objective 1: Understand the trends of technological development in the office
- Define Technology Explain how technology Hands-out Emphasise the impact of Compare offices with no technology and Hand-outs
has changed the office technology in a modern office other with technology.
1 - Explain the impact of practice in Nigeria Statistics Case-studies
technology in an office Use case-studies to promote discussion with
with emphasis in Nigeria students.
General Objective 2: Know the types and functions of office equipment and machines
List the various types of Describe and show the various types of office - Hand-outs
office equipment and equipment and machines.
machines. - Computers
Explain the functions of each office
List the functions of each of equipment/machines. - Facsimile
the equipment.
Explain the advantages and disadvantages. - Scanner
List the advantages of each
2-5 of the equipment and Take students to a well equipped office. - Photocopier, -
machines.
- Telephones -
- Microfilm and
Microfiche
Machines,
- CDs, etc.
General Objective 3: Understand the problems of office automation in developing countries
Identify the social and Explain key social and economic problems of Textbooks
economic problems of office automation in Nigeria.
automation in Nigeria. Handouts
Promote discussion to explore the effects of
7-9 Explain the effects of automation on office productivity. Statistics
automation on office
productivity. Present case studies to students and
organise group to discuss the impact of the
Explore possible solutions to
59
Week
Outcomes Outcomes
the identified problems of full various examples.
office automation in Nigeria.
Organise student presentations where they
identify their local/regional automation
problems and potential/realistic solutions
General Objective 4: Know the use of main office equipment and machines
Operate all available types of Demonstrate the use of all available types of - Hand-outs
office equipment and office equipment and machines.
machines. - Computers
• Supervise students’
Produce work on all available performance on the - Facsimile
types of office machines. equipment.
- Scanner
• Take students on excursion
9-15 to offices with different type
- Photocopier, -
of equipments.
- Telephones -
• Give students tasks to
assess their command on
the use of the various - Microfilm and
equipments. Microfiche
Machines,
- CDs, etc.
ASSESSMENT CRITERIA
% 25 % 25 % 50
60
3RD SEMESTER
Technical English II
Course: Technical English II Code: OTM 217 Credit Hours: 4 hours
(GNS 201-202)
Semester: 3 Pre-requisite Theoretical: 2 hours/week - 50%
Technical English I Practical: 2 hours/week - 50%
Course main Aim/Goal: This course is designed to consolidate the student’s competence in use of English Technical in business. At the end of this course the
student should understand the key rules and techniques of English in a business environment.
General Objectives:
1.0 Review the rules of grammar.

2.0 Know how to write good essay, reports, and articles.
3.0 Comprehend the difference between denotative and connotative use of words.
4.0 Understand the techniques of comprehension and summary writing.
5.0 Understand registers.
6.0 Understand the principles of correspondence.
61
Week
Outcomes Outcomes
General Objective 1.0: Develop appropriate study skills using English Language.
1.1 Revise the Define the terms phrase in and Passages from Identify structural and Guide students in the Phrases and
concepts of phrase and “Clause” and explain their relevant source functional phrases and identification. clauses from
clause. various types. books clauses. relevant source
1-2 books.
1.2 Revisit the Define the sentence and As in 1.1 Identify structural and Guide the students in the Sentences from
definition of the remind the various types. functional sentences. process. source books.
sentence.
General Objective 2.0: Know how to write good essays, reports, and articles.
2.1 List the different List and explain the different Model essays, a. Generate relevant Assign topics and evaluate Handouts
types of essay and types, and features of each literature, etc information on a given topic. students work.
identify the features of type of essay. b. Draw up a good outline. c.
each type. Handouts Write a good essay on a
given topic.
2.2 Understand a Define a report and list types. Model of good Write a report. Evaluate the report. Handouts
3-5 report; its types, uses Enumerate uses and reports.
and characteristics. characteristics of a good
report.
2.3 Appreciate the Explain techniques for writing Model essays and Write good articles for Evaluate and analyze Newspapers
techniques for writing articles. articles. publication. published essays.. Journals
articles. Magazines
Handouts
General Objective 3.0 Comprehend the difference between denotative and connotative use of words.
3.1 Understand the Explain the term denotation. Groups of a. Identify words used Compare denotative and Groups of
term denotation.. synonyms from denotatively. connotative usage in group of synonyms from
source books. synonyms eg woman, lady, source books.
b. Use words denotatively. female, client, customer,
6-7
patient, fear, terror, dread, etc.
3.2 Understand the Explain the term connotation. As in 3.1 above. a. Identify words used Guide students and evaluate Handouts
term connotative. connotatively. b. Use words their work.
connotatively.
62
Week
Outcomes Outcomes
General Objective 4.0: Understand the techniques of comprehension and summary writing.
4.1 Give contextual Explain the techniques Comprehension Answer questions on Guide and grade students
explanations to answering questions on passages. comprehension passages at a work.
statement from a text. comprehension at a higher higher level of difficulty.
level of difficulty.
4.2. Understand Explain and illustrate summary Passages from Write, within a specified Guide and evaluate students’
8-9 summary writing types writing, types, and steps in source books. length, a good summary of a work.
and steps in writing writing them. given passage.
them.
4.3 Identify Explain and illustrate Passages from State appropriate use of Guide students.
colloquialism, slangs colloquialisms, slangs and relevant sources. jargons.
and jargons. jargons.
General Objective 5.0: Understand registers.
5.1 Understand Explain registers and factors Passages from a. Identify items of register in Guide and evaluate students’ Textbooks,
registers. influencing them viz field, source books. a given passage. work. workbooks.
10 mode, tenor.
b. List items of register in a
given passage.
General Objective 6.0: Understand the principles of correspondence.
6.1 Recognise the Describe and illustrate the Model business
different types of different types of business letters.
business letters. letters eg applications enquiry,
invitation, complaints, and their
replies.
11-15
6.2 Apply suitable Explain suitable language for Handouts Write business letters. Guide and grade students’ Handouts
language for business specific types of business work.
letters. letter. Example of
generic business
letters
ASSESSMENT CRITERIA
% % % 30 %
30 40
63
Research Techniques
PROGRAMME: ND Office Technology & Management
Course: Research Techniques Code: OTM 228 Credit Hours: 4 hours
Course main Aim/Goal: This module is designed to equip the student with knowledge and ability for conducting and writing independent research report.
General Objectives:
1. Understand the meaning and scope of research.

2. Know the sources of research information.
3. Understand the methods of research.
4. Know the techniques of data collection.
5. Know the techniques of data analysis and results presentation.
6. Understand how to write a research report.
64
Specific Learning Teacher’s Activities Resources Specific Learning Outcomes Teacher’s Resources
Week
Outcomes Activities
General Objective 1.0: Understand the meaning and scope of research.
1.1 Define Research. Explain the various definitions of research. Class
handouts
1.2 List criteria for good Explain research problems and criteria for Class Group discussion of criteria for Provide guidance Research
problem statement good problem statement. handouts starting research problems. for effective activity Journals
1-3 1.3 List characteristics of Explain the characteristics of a researchable Class Groups generate topics and Assign groups task Research
a researchable topic. topic. handouts analyse their usefulness. on research topics Journals
Research
abstract.
General Objective 2.0: Know the sources of research information.
2.1 List the sources of Explain the various sources of research topic. School Library Guide the class. Library
research topics. Library Search on research topics. School/Public
Public Internet
Library
2.2 List types of literature Explain the various types/sources of literature Library Write literature review on given Guide student Library
review. for review. Journals topics. activities. Journals
internet Books
Internet
4-7 Experts.
2.3 Understand how to Explain and list the purposes of literature Class Review literature on given Guide the process. Library, Internet
review literature. review. handouts topics. etc.
2.4 List the various Explain methods of citation of reviewed Class Differentiate between citation Guide the process. Class handouts
citation methods. literature. handouts in text and at the end of the
study.
2.5 Explain how to review literature. Class
handouts
General Objective 3: Understand the methods of research.
3.1 List the various Explain the various methods of research eg Internet Library Guide the process Internet
8-10 methods of research. survey, historical, experimental, etc. History Search for more information. Library
Information Information
3.2 Differentiate between Explain the concept of hypothesis and Class Practice writing Provide topics
hypothesis and research research questions. handouts hypothesis/Research
questions. Books questions.
65
Specific Learning Teacher’s Activities Resources Specific Learning Outcomes Teacher’s Resources
Week
Outcomes Activities
3.3 Differentiate between Explain difference between population and Class Produce Guide the exercise Class handouts
population and sample. sample. handouts Research Internet
Books Samples from given
populations.
3.4 List the sampling Explain sampling techniques. Class Write notes on sampling Guide and correct Class handouts
techniques. handouts techniques the students
Books
General Objective 4.0 know the techniques of data collection.
4.1 List the primary and Explain the primary and secondary sources of Class Practical/field activity Guide the exercise. Pro-forma to
secondary sources of data. handouts collect data
data. Books Class handouts
11-12
4.2 List the methods of Explain the methods of gathering data viz Class Practical work on data Guide the process. Pro-forma to
gathering data. Questionnaire, Interview, Observation, etc. handouts collection collect data
Books Class handouts
General Objective 5.0: Know the techniques of data analysis and result presentation.
5.1 Identify various Explain the following descriptive statistics: Class Calculate mean, mode, Produce a set of Class handouts
descriptive statistics. mean, mode, median, range, variance, handouts median, range, variance, etc. scores for students’
standard deviation, scores array, frequency, Books practice.
cumulative frequency.
13-14 5.2 Note the methods of Explain methods of grouping data and tabular Class Draw up tables after grouping Provide Research
grouping data and tabular presentation. handouts data. supervision. Reports
presentation. Books Journals
Research
Abstracts
General Objective 6.0: Understand how to write a research report.
6.1 Note the contents of Explain the contents of chapter 1-5. Class Write introduction, Supervise activities As in 5.2 above
chapter 1-5. handouts Review of Related Literature
Books Procedure
15 Data Analysis
Conclusions, Findings &
Recommendation
Bibliography
66
ASSESSMENT CRITERIA
Coursework Course test Practical Other (Examination/project/portfolio) 70%
30% % %
67
Shorthand III
PROGRAMME: ND Office Technology And Management
Course: Shorthand III Code: OTM 211 Credit Hours: 4hours
Semester: 3 Pre-requisite: OTM Theoretical: 1 hours/week - 50 %
Course main Aim/Goal: The module is designed to enable students increase their shorthand vocabulary and skills. It is intended to prepare the students for the
world of work, and also develop their ability to write all types of materials dictated at 60 wam with syllabic intensity of 1.30 and at 95% accuracy.
General Objectives: On completion of this course, the student should have ability to:
1.0 Consolidate the various principles governing shorthand writing.

2.0 Know how to use short forms, phrases and intersections effectively for faster writing.
3.0 Know how to use note taking and transcription techniques effectively.
4.0 Know how to apply the knowledge and skills of typewriting in transcription.
5.0 Know how to write readable shorthand notes at a minimum of 60 wam and produce mailable transcripts.
68
Week
Outcomes Outcomes
General Objective 1.0: Consolidate the various principles governing shorthand writing
1.1 List and explain the - Supervise reading Stopwatch, electric typewriters, Read, copy and write Supervise, prompt and Notebooks
principles governing and copying of HB pencil/ pen, shorthand dictated passages. time students. Textbooks
shorthand writing. exercise given. notebook, chalkboard etc. Whiteboard
Stopwatch
- Prompt the reader Electric
1.2 Explain and introduce
from time to time. Typewriters.
passage form textbooks.
- Write accurately and
1-2 1.1 Read from printed rapidly, dictated
shorthand at the different passages.
tempo (80-90).
- Time students while
reading.
- Give and evaluate

assignments.
General Objective 2.0: Know how to use short forms, phrases and intersections effectively for faster writing.
2.1 Differentiate short forms, - Dictate passages at Ditto Read, copy, write and Ditto Ditto
intersections and shortcuts 40-60 wam. transcribe dictated
instantly. passages.
- Explain error analysis
2.2 Identify phrasing techniques.
techniques effectively.
- Give and evaluate
2.3 Write dictation of short assignments.
passages at 40-80 wam.
3-4
2.4 Write longer passages at
40-60 wam.
2.5 Read back and transcribe

recorded dictation of varied
materials at speeds of 40-60
wam.
69
Week
Outcomes Outcomes
2.6 Apply the techniques of
analysing errors.
General Objective 3.0: Know how to use note taking and transcription techniques effectively.
3.1 Recall mentally stored - Demonstrate note Ditto Demonstrate transcription Demonstrate and assess. Ditto
records. taking and and proofreading
transcription Shorthand laboratory and techniques.
3.2 Transcribe and techniques. typewriter.
crosscheck shorthand notes
with transcript. - Demonstrate
proofreading
5-7 techniques.
3.3 Proofread transcripts
properly.
- Give and evaluate
3.4 Reproduce learning skills assignments.
through delayed writing,
summarizing content of
dictated passages.
General Objective 4.0: Apply the knowledge and skills of typewriting in transcription.
4.1 Select appropriate paper - Explain the Ditto Distinguish appropriate Explain, give and evaluate assignments.
sizes for production. relationship between + paper sizes.
production and Electric/Electronic Typewriters.
8-11
typewriting. One students to a typewriter.
- Give and evaluate
assignments.
General Objective 5.0: Know how to write readable shorthand notes at a minimum of 80 wam and produce mailable Transcripts.
5.1 Write in shorthand, - Simulate meetings, Ditto
varied materials of 1.30 +
S.I. at speeds of 80-100 Conferences, Seminar for Electronic
wam. students to record and typewriter
produce minutes. and/or PC
12-15
5.2 Produce mailable
transcripts for signature. - Split students into groups
and allocate topics for
5.3 Proofread and edit for discussion and report in
error proof transcript. class.
70
ASSESSMENT CRITERIA
30% % % 70%
71
Record Management
Course: Record Management Code: OTM 213 Credit Hours: 2 hours
Course main Aim/Goal: This module is designed to enable the student understand how records are properly managed, processed and protected in Office
Management.
General Objectives:
1.0 Understand record Management.

2.0 Understand the information processing circle.
3.0 Know the organization of records.
4.0 Understand the various record systems and facilities.
5.0 Understand the various types of filing systems and their equipment.
6.0 Know the importance of security in records management.
72
Week
Outcomes Outcomes
General Objective 1.0: Understand Records Management.
1.1 Define records. - Define record keeping in an Files and Show practical Set student group-tasks to Files and
office. File holders example of office organize records File holders
1.2 Explain the Filing cabinets archives and records Filing cabinets
importance of records. - Explain the importance of Micro filming Micro filming
1-2 record keeping in an office Cameras Cameras
1.3 Explain the various Micro films Micro films
types of record. - Give example of different type Microfiche Microfiche
of records available in modern
offices. Handouts Handouts
General Objective 2.0: Understand the Information Processing Cycle.
2.1 Define Information - Explain the information Handouts - Show information Demonstrate the circles that Registry contacts to
Processing Cycle. processing cycle. processing cycle. information go through. organize student field
Posters and work/trips
2.2 Describe the - Explain the five processing charts - Demonstrate the - Student role-plays
processing cycle. cycle process cycle. Handouts
- Organize a trip to the registry.
3-4
2.3 Explain the five (1) input, - Using clips explain Charts
processing cycles. (2) processing, the five processing
(3) output, cycles.
2.4 Describe the effect (4) distribution,
of the processing cycles (5) storage and
on records management retrieval.
General Objective 3.0: Understand the basic modes of storage.
3.1 Explain the - Explain filing and its Files - List types of file - Take students to the registry. Registry contacts to
importance of filing. importance. File Jackets classification organize student field
File tags - Using files teacher will make work/trips
3.2 Explain the - Explain the essentials of a good Paper, Punch student classify files in different
essentials of good filing filing system. etc classification methods. Handouts
5-7 system. Computer
- Discuss the various locations Floppy discs - Give assignments and grade. Charts
CDROMS
3.3 Describe the various where files are kept.
Rotary Index
locations where files are Computer and floppy
Strip Index
- List the various file discs.
73
Week
Outcomes Outcomes
kept. classification.
3.4 Explain the - Discuss types of indexing.

classifications of files.
- Discuss the importance of file
3.5 Explain the various follow-up.
types of indexing.
- Describe records retention
3.6 State how schedule.
documents in storage
are controlled. - Give assignments and grade.
3.7 Described how files

transferred and
eliminated.
General Objective 4.0: Understand the various record systems and facilities.
4.1 Define storage. - Define/explain storage and File and - List storage systems. Group students to process films File and
storage systems. File holders and store. File holders
4.2 Discuss the various Micro filming - List process of film Micro filming
storage systems eg - Describe the various storage Cameras storage. Cameras
micrographic, electronic systems. Micro films Micro films
storage. Computer Computer
- Explain photography
4.3 Explain Handouts
photography. - List the steps taken for the
8-11 processing of films for storage.
4.1 Explain the process
of film for storage. - Explain reproduction.
4.2 Describe reproduction. - Discuss types of reproduction.
4.3 Explain the - Explain the advantages and

advantages and disadvantages of storage
disadvantages of systems.
storage systems.
74
Week
Outcomes Outcomes
General Objective 5.0: Understand the various types of filing systems and their equipment.
5.1 Define filling. - Explain what is meant by filing. File and -List the various filing Organise student in group to Contact to registry to
File holders methods. discuss the different filing arrange student visits
5.2 Explain the various - List the various filing methods Micro filming methods and ask them to priories
filing methods. eg Electronic filing alphabetical Cameras -Take a trip to the them and select the best methods PCs
12-13 filing, numerical filing, computer Micro films registry to see the respect cases-studies
filing etc. Computer / various methods of
5.3 Describe types of Hand-outs
CDROMs and filling in use.
filing organization.
Floppy Disks
Case-studies
General Objective 6.0: Know the importance of security in records management.
6.1 Define Security. - Explain what is meant by Chalkboard - Show students Group students and organize Organisational chart
security. organizational chart case-studies analysis and and the politics that
6.2 Identify types of and explain the politics discussions may arise within it.
security. - List types of security. within it.
Handouts
6.3 Explain the - Explain the relevance of
14-15 importance of security security in records management.
on records
management. - List types of security measures
that can be used to protect
6.4 Discuss types of records.
security measures that
can be used to protect
records.
ASSESSMENT CRITERIA
30% % % 70%
75
Office Practice II
Course: Office Practice II Code: OTM 215 Credit Hours: 4 hours x week
Semester: 3 Pre-requisite: Office Practice I Theoretical: 1 hours/week - 25%
Course main Aim/Goal: The module is designed to enable the students fit properly into the office of any organization and perform professionally the functions of a
secretary.
General Objectives: At the end of this course, the student should be able to:
1.0 Know the difference between a professional secretary and other categories of secretaries.
2.0 Understand business Etiquettes.
3.0 Know how to compose correspondence.
4.0 Understand meetings, conferences and their different types.
5.0 Understand the secretarial role in meetings.
4.0 Understand the steps before, during and after a recruitment exercise.
5.0 Know how to make travel arrangements for local and international business.
76
Specific Learning Outcomes Teacher’s Activities Resources
Specific Learning Teacher’s Activities Resources
Week
Outcomes
General Objective 1.0: Know the differences between a professional and other categories of secretaries.
1. Define professional secretary. - Differentiate of Prof. Charts Distinguish different Role play different Handouts
types and categories of categories of
2. List the different types. Secretaries. Whiteboard secretary. secretary. Case-studies
3. Explain other categories of - Explain the different cadres. Textbook

1 Secretaries eg Permanent
Secretaries, Asst., Company - Explain other categories. Posters
Secretaries etc.
Transparencies
Video relevant
General Objective 2: Understand Business Etiquettes.
1. Know how to select - Explain different types of Catalogues Demonstration Role play Case-studies
appropriate dress for different appropriate dressing.
occasions. Charts
- Describe how to make
2. Know how to make introductions.
introductions and receive Business Directory
visitors. - Receive visitors
Telephone Directory
3. Display good telephone - Explain good telephone manners.
manners.
- Describe how to entertain various Case-studies
2-4 Know how to make adequate categories of people eg clients,
arrangements for Business customers, colleagues, politicians
entertaining. etc.
Know how to make Business - Describe how to make

travel arrangements.
Business travel arrangement.
Know how to take charge of
miscellaneous social - Explain how to take charge of
miscellaneous social
responsibilities eg. gifts, office
responsibilities.
collections, birthday gifts, etc.
77
Week
Outcomes
General Objective 3.0: Know how to compose correspondence.
1. Compose, letters, memos, - Describe how to compose Handouts - Respond to various Illustrate various Example of
and other office memos, letters, and other office types of correspondence. types of letters
5 correspondence. correspondence. correspondence.
Example letters
Handouts
General Objective 4.0: Understand meetings, conferences and their different types.
1. Identify different types of - Describe types of meetings and Video - Participate in Give specification for Hand-outs
meetings and conferences. conferences. meeting/conference. meeting/ conference
Films Forms
2. List and describe different - List and describe types of - Write notice of Role-plays
types of meetings and meetings and conferences. Charts meetings/conference. Posters,
6-8
conferences. Case-studies brochures, etc.
- Identify various ways in which Sample of
3. Identify various ways in which meetings and conferences are documents used.
meetings and conferences are converted.
convened.
General Objective 5.0: Understand the secretary’s role in terms of meetings/conferences.
1. Explain the role of the - Describe the roles of a secretary Charts Samples of Take down minutes and Organise a meeting. Hand-outs
secretary before, during, and before, during, and after a meeting/ notice of meeting transcribe.
after a meeting/conferences. conference. and minutes of Forms
meetings.
2. Explain how to take down - Describe how minutes are taken Posters,
minutes of meetings. down. Textbooks brochures, etc
9-12
3. know how to transcribe - Explain how to transcribe minutes Chalkboard.
minutes of meetings. of meetings and terminologies used
in meetings.
4. Explain terminologies used in
meetings, quorum, motion etc.
General Objective 6.0: Understand the steps before, during and after a recruitment exercise.
1. Define recruitment. - Define recruitment. Handouts Organise a recruitment Role plays PC
exercise.
13-14
2. Outline the elements in - Outline and describe the elements Example of Case-studies Typing
recruitment forms
78
Week
Outcomes
selection procedure. used in the selection process. Group discussion on Sheets/forms
outcomes
3. List the functions of the - List the functions of the secretary Handouts
secretary in relation to letters of in relation to interview e.g sending
invitation and preparation for the out letters of invitation, preparing Video-tapes
interview. for the interview, writing letter of
letter of offer, after selection, etc.
- Prepare room and a brief for the

interview.
General Objectives 7.0: Know how to make travel arrangements for local and international business.
1.1 Organise a local and - Explain how to organise a local Travel guide - Organise a trip both Identify appropriate Internet
international travel. and international trip. local and international local and
Encyclopaedia international Travel books
1.2 Identify and select - List and explain the materials to organisations.
appropriate materials for be used for background research. Atlas National and
background research for both International
local and international travel. Yellow pages business
directories
15 Year Books
Business
Post Office magazines
Guide etc.
Computers
Internet access.
ASSESSMENT CRITERIA
30% % % 70%
79
Desktop Publishing
Course: Desktop Publishing Code: OTM 216 Credit Unit: 6 hours
Semester: 3 Pre-requisite: ICT I & ICT II Theoretical: 1 hours/week - 17 %
Aim/Goal: This module is designed to enable students to understand the importance of using a publication software in the office and effectively use MS Desktop
publishing.
General Objectives:
1. Understand the difference and importance between a word processors and desktop publishing in the office
2. Introduce students to the use of Desktop Publishing software.
80
Specific Learning Teacher’s Resources Specific Learning Teacher’s Activities Resources
Week
Outcomes Activities Outcomes
General Objective 1: Understand the difference and importance between a word processors and desktop publishing in the office
Revise the concept of State the Hands-out • Explain the Explain the need of selecting the right 2 printers available per
word processors and importance of using differences between software and open several word computer lab.
applications in designing the right software in Examples Word Processors and processors and dtp examples to show
brochures, pamphlets the office, Destop Publishing (dtp) different approaches designing the * MS Word and DeskTop
and posters. depending on the software same publication. Publishing for Windows hand-
task out support material
1 Group students and produce a game
where they select the right software * Microsoft word and Desktop
for specific tasks. Publishing applications
available in each computer
Student group presentations
explaining the reason why preferring
a software for a specific task.
Identify basic Explain the concept Hand-outs Emphasise the impact Explain the advantages of using 2 printers available per
competencies in using of dtp and of using DTP in a desktop publishing applications in the computer lab.
desktop publishing publications in an modern office and show office.
concepts to produce a office examples of * MS Word and DeskTop
simple publication: publications. Practice with an appropriate software Publishing for Windows hand-
for the tasks (eg. dtp or a page layout out support material
2
• Identify and use software).
appropriate software * Microsoft word and Desktop
correctly Highlight/show the main differences Publishing applications
between dtp software and word available in each computer
processors by showing text flow,
image control, purpose, etc.
General Objective 2: Understand the use and impact of basic computer-based communication technologies in a working environment
Define page layout in Explain the structure Hand-outs Apply the principles of Explain the use of master pages, 1-2 Computers per students
DTP and its difference of a page layout in standard page layout templates and equivalent. Student
with word processors DTP Example of and text properties practice on how to set page size and Desktop Publishing application
lay out using dtp software margins.
3-8
pages Available
• Setting page Show the use and control of text
size/orientation and frames or equivalent. Explain the
MS Word application available
difference between serif and sans
81
Week
margins serif typefaces and show how to
select them. Explain how to set and
• Create text areas/text amend text sizes.
frames
Explain how text files and images can
• Set up column be imported. Show how to enter small
widths/spacing amount of text.
• Use of serif/sans serif Set tasks to students to complete,

fonts based on the explanations above
(Individual and group tasks)
• Use multiple font sizes
Group students to discuss Do’s &
Dont’s when designing publications,
• Key principles in
brochures, pamphlets and postes
publications (colours,
(key guideliles, designing principles,
sizes, fonts, lay-outs)
usability and accessibility, standards,
etc.).
• Application of
accessibility principles in
publications
Means by which Explain how text files and images can 1-2 Computers per students
text/images can be be imported. Show how to enter small
imported and placed in amount of text. Desktop
a publication. Publishing
Explain the basic graphic capabilities application
• Import text file(s) of dtp software and how to use lines Available
• Import image(s) and borders to separate areas of text.
9-15 • Enter headings Explain the use of left and centre
and use of line or alignment and of full justification in a DTP hand-outs
border feature desktop publication.
Manipulate text and Show the importance of common dtp

images to balance page conventions such as first line indents
and demonstrates how to use them
• Apply alignment
82
Week
and justification consistently.
• Set paragraph
spacing and/or first Practice the manipulation, move and
line indent resize of images. Show how to place
• Move/resize correctly and accurately text in
image columns and how to adjust text size
• Fit headline text to and spacing in order to achieve this.
page width
• Balance columns
Explain the document management
techniques for the chosen dtp
Manage publications software and the differences from
and print composite generic document management terms
proofs (eg master pages).
• Create new Demonstrate how to print composite

publication proofs from the chosen software
• Save master using default print setting.
page/template
• Save publication Send student tasks to produce a
• Print composite brochure, a poster and a pamphlet
proof(s)
from selected fictitious business, to
• Close publication
present to the group, applying all
principles and standards. Set a
realistic deadline.
ASSESSMENT CRITERIA
Coursework Course
% test
25 %
83
Principles of Accounting
PROGRAMME: NATIONAL DIPLOMA IN ACCOUNTANCY
Course: PRINCIPLES OF ACCOUNTS I Code: ACC 111 Credit Hours: 60 hours 4.0
Semester: FIRST SEMESTER Pre-requisite: Theoretical: 1 hours/week - 25 %
Goal: This course is designed to expose the students to the principles of accounting and the application of same to different types of transactions.
GENERAL OBJECTIVES:
On completion of this module the students should be able to:
1.0 Know history, principles, role and conventions of accounting.

2.0 Understand principles of double entry.
3.0 Know capital and revenue items.
4.0 Know books of original entry.
5.0 Know the uses of ledger.
6.0 Know trial balance.
7.0 Know how errors are identified.
8.0 Know the uses of journal.
9.0 Understand bank reconciliation statements.
10.0 Know depreciation.
11.0 Understand accruals and prepayment.
12.0 Know final accounts.
84
Week
Outcomes
General Objective 1: Know history, principles, role and conventions of accounting.
1.1 State the history of accounting (i) Give brief definition Overhead 1. Demonstrate their Organise students into role Flipcharts
and the conventions. of accounting. projector knowledge of the history, model group relating
principles, role and accounting activities to Overhead projector
1.2 Explain the principles involved (ii) Explain the convention of accounting. business activities.
in accounting. concepts and
conventions of
1.3 Explain the role of accounting Accounting.
activity in the operation of an
1-2 enterprise. (iii) Discuss the
relationship of
1.4 State the significance of accounting activities in
accounting activities in the the operation of a
operation of a business. business.
(iv) State the

importance of
accounting activities to
an enterprise.
General Objective 2: Know capital and revenue items.
2.1 Define capital and revenue (i) Explain capital and Overhead Classify items into revenue Direct students to list Flip charts
items. revenue items. projector or capital expenditure. revenue and capital items
that may be used in a Overhead projector.
2.2 Classify capital and revenue (ii) Discuss the Differentiate capital medium size business e.g. a
3 items. treatment of capital expenditure from revenue road transport company.
and revenue items in expenditure.
2.3 Explain the accounting the books of accounts.
treatment with respect to capital
and revenue items in a transaction.
85
Week
Outcomes
General Objective 3: Understand principles of double entry.
3.1 Explain the principles of double (i) Explain the Overhead 1. Demonstrate their 1. Guide students in posting Flipchart
entry. principles of double projector understanding of principles of transactions into various
entry. double entry. accounts. Overhead projector
3.2 Make correct entries in the Worked 2. Organise students to
4
ledger as it affects the debit and (ii) Illustrate posting of examples 2. Post various business make classroom Transparencies.
credit aspects of a transaction. transactions into transactions into accounts in presentations in groups e.g.
accounts in the ledger. the ledger. one group sales, one group
purchases.
General Objective 4: Know books of original entry.
4.1 Define books of original entry. (i) Define source Overhead 1. Record transactions into Illustrate with sample Overhead projector
documents. projector book of original entry. transactions entries from
4.2 Name and explain the books of books of original entry to the Transparences.
original (e.g. cash book, sales day ledger using a computer
(ii) Explain the books 2. Post into the accounts in
book, purchases day book, return spreadsheet
of original entry and the ledger. Pre-printed source
inwards and outwards books, how transactions are
journal, petty cash book and the documents.
5-6 recorded in them. 3. Balance the accounts in Explain the effect of such
imprest system).
the ledger. entries on the trial balance.
Computer spreadsheet
4.3 Explain the uses of the various application
books. 4. Extract trial balance.
4.4 Make accounting entries in the
various books.
General Objective 5: Know the use of ledger.
5.1 Define a ledger. (i) State the various Overhead Ability to carry out simple Give interactive quizzes to Kalamazoo
types of ledger. projector postings into and out of the test the understanding of the
5.2 Explain the uses of the ledger ledgers topic. Interactive Quizes
and its importance. (ii) Explain the uses
downloaded from
and importance of
5.3 Post properly to accounts in a ledger and how to post Internet.
7 ledger and carry down periodic to the accounts in the
balances. ledger
5.4 Explain the end use of ledger (iii) Illustrate how to
balance. balance accounts to
form a trial balance.
86
Week
Outcomes
General Objective 6: Know trial balance.
6.1 Define a trial balance. (i) Explain the uses of Overhead Able to extract a trial Directing students to extract Computer spreadsheet
and how to extract a projector balance. trial balance using a application
6.2 State the need for a trial trial balance. spreadsheet
balance and its use. Worked
6.3 Explain how a trial balance is (ii) Illustrate with examples
8
extracted. examples how to
extract a trial balance.
6.4 Extract through practice the trial
balance of a transaction, at the end
of a period.
General Objective 7: Know how errors are identified.
7.1 Explain how errors may be (i) Explain how errors 1. Identify sources of Show the uses of the T-accounts downloaded
identified. can be identified and accounting errors. Journals. from Internet trial
corrected. balance competed on
7.2 Categorize the common 2. Correct errors using Students directed to work in spreadsheet.
occurrence of accounting errors. (ii) State effect of journal. groups to work on exercise
9 errors on the financial to correct a trial balance.
7.3 Identify errors in accounting. statements.
7.4 Correct such errors that are

identified in an account by use of
journal entries.
General Objective 8: Know the uses of journal.
8.1 Define Journal. (i) Explain and Overhead Able to post journal entries in Students directed to work in flipchart
demonstrate the use projector books of account groups to present on the
8.2 Explain the use and the and importance of the practical uses of the journal
importance of journal vouchers. journal. Worked in a small/medium sized
examples company
10 8.3 Explain the use of a journal in
relation to transactions which do not
involve cash payments or cash
receipts.
8.4 Make various journal entries.
87
Week
Outcomes
General Objective 9: Understand bank reconciliation statements.
9.1 Define a bank reconciliation (i) Explain what bank Overhead 1. Carryout a bank Direct the students to carry Sample blank bank
statement. reconciliation is and projector reconciliation of a given cash out a bank reconciliation statements.
why it is necessary to and bank account. exercise and graphically
9.2 Explain the need for a prepare it. Worked produce the statement. Pro-form a in computer.
11 reconciliation. examples
(ii) Illustrate the
9.3 Carry out a bank reconciliation, preparation of bank
of a given cash account and bank reconciliation
account. statements.
General Objective 10: Know depreciation.
10.1 Define depreciation. (i) Define depreciation Overhead Compute depreciation using Students directed to Computer packages.
and explain the various projector straight line and reducing compute hard asset
10.2 Explain the necessity for methods used. balance method either depreciation using a case Projector
periodic depreciation. Worked manually or with the aid of study.
(ii) Calculate examples computer.
Transparencies.
10.3 Determine the depreciation of depreciation using
straight line method
12-13 assets of a business for a relevant Spreadsheets
period. and reducing balance
method.
10.4 Trace depreciation entries in
accounting to its final stage. (iii) Show how
depreciation should
appear in the books of
accounts.
General Objective 11: Understand accrual and prepayment.
11.1 Define accruals and (i) Define accruals, Overhead 1. Ascertain accurate and Demonstrate the calculation Spreadsheet.
prepayments. prepayments and projector prepayments using examples of accurate and
explain their such as rent electricity, prepayments using various
14 11.2 Explain the accounting accounting treatment. Worked insurance etc. examples.
treatment of accruals and examples
prepayments. 2. Calculate accruals and
prepayments.
88
Week
Outcomes
General Objective 12: Know final accounts.
12.1 Explain the meaning of final (i) Explain the meaning Overhead 1. Prepare adjustments to Direct students to prepare ETB produced using
accounts. of final accounts. projector reflect the corrected errors, an ETB using a case study. computer spreadsheet.
depreciation, accrual and
12.2 Describe the stages in the (ii) Illustrate the Worked prepayments in the final Direct students to prepare Final accounts
preparation of final accounts. preparation of final examples accounts of a sole trader. P-L and balance sheet from produced on
15
accounts. ETB produced above. spreadsheet.
12.3 Extract a single final account 2. Prepare Trading and
of a sole trader (Trading Profit and
Loss Account and the Balance Profit and loss account and
Sheet). balance sheet.
ASSESSMENT CRITERIA
Coursework Course test Practical Other (Examination/project/portfolio) 50%
25% % 25%
89
4TH SEMESTER
Social Psychology
PROGRAMME: HND OTM
Course: SOCIAL PSYCHOLOGY Code: OTM 227 Credit Hours: 4 hours
(GNS: 411)
Course main Aim/Goal: This course is designed to enable the student to understand the dynamics of human behaviour in order to Be able to adjust to situations
and work effectively with others.
GENERAL OBJECTIVES:
On completion of this course, the student should be able to:-
1.0 Appreciate the basis of human behaviour.

2.0 Know the development of behaviour.
3.0 Understand the principles of personality development.
4.0 Know the processes of learning.
5.0 Understand human memory.
6.0 Understand human emotions.
7.0 Comprehend the processes of attitude formation and change.
8.0 Know the psychological basis of management models in industries and organisations.
9.0 Understand the psychological of other nationals.
10.0 Know the psychological effects of health.
11.0 Know the methods of assessment in experimental psychology.
90
Week
Outcomes
General Objective 1: Appreciate the basis of human behaviour
1. Define Psychology Explain fully the meaning of Textbook Organise Student into Ask student to prepare a Templates
Psychology. group to experiment schedule showing the effect
2. Outline the development of human behaviour. the Psychology on human Handouts
Psychology. Diagrammatical outline and behaviour
analyse the development of
3. Describe methods behaviour Psychology and human behavoiur
e.g testing experimental case
1-2 study etc.
4. analyse the interplay between

Psychology and other social
sciences.
5. Identify motives for behaviour

(drives, needs, instincts, etc)
General Objective 2. 0: Know the Development of behaviour
1. Define cognitive development. Explain the concept of human Textbooks
development and behaviour.
2. Analyse personality
development.
3. Define self-concept.
3
4. Explain socialization and its
agents
5. Describe the state of

Development- infancy,
Adolescence and puberty
91
Week
Outcomes
General Objective: 3.0. Understand the principles of personality development
1. Define personality. With a diagram, Explain the Textbooks List the various Lead the student to outline the handouts
various models personality models various models
2. State the models of personality.
Role-plays
4 3. explain conflict model.
4. Explain consistency model
5. Explain behaviourism
General Objective 4.0: Know the process of learning
1. Define Learning. Explain in details the process of Textbooks
learning
5 2. List types of Learning. Guidelines
3. State methods of learning

GENERAL OBJECTIVE: 5.0 Understand human memory
1. Define memory. Explain the process of human Guidelines
memory
2. Explain the following: short Textbooks
6
and long term memory.
3. Explain people forget.

GENERAL OBJECTIVE 6.0 Understand human emotions
6.1 Define Emotion Explain the various types of Visual examples, Use of emotions and - Shows video Video
Emotion. pictures, most common ones cassettes
6.2 Define types of Emotions. whiteboard, etc. Clips of different types of
Explain the factors emotion. emotions
7 6.3 Explain casual factors of
Emotions. Discuss the various expressions
of emotion.
6.4 Examine expressions of
Emotions.
92
Specific Learning Outcomes Teacher’s Activities Resources
Specific Learning Teacher’s Activities Resources
Week
Outcomes
GENERAL OBJECTIVE 7.0 COMPREHEND THE PROCESS OF ALTITUDE FORMATION AND CHANGE.
7.1 Describe development of - Explain how attitudes are Whiteboard
attitudes. developed.
Textbooks
7.2 Identify the components of - List the components of attitudes.
attitude. Handouts
8-9
- Explains the constituency
7.3 Analyse consistency theories theories of prejudice.
of prejudice.
- Explain change of attitudes.
7.4 Explain change of attitude.
General objective 8.0: Know the psychological basis of management models in industries and organisations
8.1 Explain workers motivation, - Explain worker motivation. Whiteboard
8.2 Describe negotiation and - Explain negotiation and Textbooks

bargaining power. bargaining power.
8.3 Analyse organisational crisis - Describe various organisational

intervention. crisis.
10
8.4 Explain building of team - Explain psychological models of
harmony and cohesion. management.
8.5 Explain psychological models

of management (autocratic,
democratic and Laissez-faire)
General Objective 9.0 Understand the psychology of other nations.
9.1 Describe the psychology of - Explain the psychology of Textbooks
Western nations USA, UK, etc. western nation.
Handouts
11-12 9.2 Examine the psychology of - Explain the psychology of
Eastern bloc-USSR, China, etc eastern bloc.
9.3 Describe the psychology of - Describe the psychology of Third
93
Week
Outcomes
Third world countries Afro Asian World countries.
people.
General Objective 10.0 Know the psychological effects of health.
10.1 Describe hypertension. - Explain hypertension Textbooks
10.2 Explain coronary heart - Explain coronary heart diseases. Brochures

diseases.
- Explain defense mechanisms. Diagrams,
10.3 Describe defence pictures, etc.
mechanisms. 10.4 State anxiety - Explain anxiety neurosis.
neurosis.
- Explain fatigue, frustration, etc,
10.5 Explain fatigue, frustration
13-14
and interest.
- Explain psycho-social factors in
health.
10.6 Examine psycho-social
factors in health (poverty, - Explain coping mechanism.
hunger)
10.7 List coping mechanisms
(relaxation, therapy, behavior

modification).
General Objective 11.0: Know the methods of assessment in experimental psychology.
11.1 Explain reaction time - Explain reaction time Whiteboard
11.2 Identify achievement - Explain achievement motivation. Textbooks

motivation.
15 - Explain interviewing.
11.3 Explain inter viewing
- List psychological assessment
11.4 List psychological tools tools.
(TAT, Rorschach test, Bio-feed
back Tachisto-scope)
94
ASSESSMENT CRITERIA
% % %
50 50
95
Principles of Economics I
PROGRAMME: ND BUSINESSADMIN AND MANAGEMENT
Course: PRINCIPLES OF ECONOMICS I Code: BAM 114 Credit Hours: 3 hours
Semester: ONE Pre-requisite: Theoretical: 2 hours/week - 67%
The course is designed to provide the student with an introduction to the basic principles of Economics.
General Objectives:
1. Know the scope of economics

2 Understand the price theory
3. Understand the theory of production
4. Know the factors affecting the location and regulation of industries.
96
Week
Outcomes
General Objective 1: Know the scope of Economics
1.1 Define economics and the scope • Explain the concept, Textbooks Define economics and the Guide students on the basic Internet and
scope and limitations of scope economic problems and the issue Relevant
1.2 State the limitation of the definition Economics. of scarcity of resources etc. Websites
State the limitation of the
1.3 Compare the views of the classical • Explain the classical definition Use simple case study to examine Simple case
economist with the modern economist. and modern economics basic economic issues study
1-2 theories and relate them Compare the views of the
to physical and other classical economist with
1.4 Relate economics to the physical
social sciences. the modern economist.
sciences
1.5 Relate economics to other social

sciences
General Objective 2: Understand the price theory
2.1 Explain the concept of demand • Explain the concepts Textbooks Solve problems involving Guide students to solve problems Graph paper,
of demand and supply demand, supply, price involving 2.8 and 2.9 Mathematic
2.2 Explain the concept of supply and Price Theory Graph papers equilibrium, utility and sets.
price elasticity.
2.3 Explain the concept of price • Solve problems Mathematical Internet and
equilibrium involving price and sets Solve problems involving Relevant
income elasticity income elasticity. Websites
2.4 Explain the concept of utility
• Conduct test.
3-6
2.5 Explain the uses of utility
2.6 Explain price elasticity
2.7 Solve problems involving 2.6
2.8 Explain income elasticity
2.9 Solve problems involving 2.8
97
Week
Outcomes
General Objective 3: Understand the theory of production
3.1 Define production • Explain production, its Textbooks Solve problems (using Guide students to solve problems Graph paper,
factors nd their uses. Graph papers graphs) involving perfect involving different market maths sets
3.2 Identify the factors of production competition, monopoly, conditions,. etc.
• Explain types of oligopoly, duopoly,
markets monopoly and perfect Guide students to solve problems Graph paper,
(a) Land
competition. involving different cost behaviour.
(b) Capital
(c) Labour • Describe different Maths sets
(d) Entrepreneur types of costs. Solve problems (using Solve problems (using graph_ etc.
graph) involving total cost, involving the laws of diminishing
average cost, marginal returns, variable proportion,
3.3 Explain the uses of each in 3.2 • Explain the law of Internet and
cost/revenue. increasing and decreasing returns. Relevant
diminishing return and
3.4 Explain types of markets - perfect the law of variable Price and output decisions under Websites
competition, monopoly, oligopoly, proportion. perfect competition and monopoly.
duopoly, monopoly and imperfect
competition. • Explain profit Solve problems involving profit
maximization and the maximization, equilibrium analysis
3.5 List production functions: Long and concept of equilibrium etc.
7-10 short run cost
• Give assignment.
(a) Total cost
(b) Average cost
(c) marginal cost/
revenue
3.6 Explain the law of diminishing returns
3.7 Explain the law of variable

proportion, increasing and decreasing
returns, price and output determination
under conditions of perfect and
imperfect competition and monopoly.
3.8 Explain profit maximization theory

and equilibrium analysis; normal and
supernormal profits.
98
Week
Outcomes
General Objective 4: Know the factors affecting the location and regulation of industries
4.1 Explain what industry is • Explain industry and Textbooks Visit local industries and Take students to local industries Internet and
factors that influences determine factors that and govt. agencies to determine Relevant
4.2 Recognize the factors that its location. determine their locations. factors determining their locations Websites
influence the location of industry and regulations.
• Explain merger and Visit govt. agencies and
4.3 Explain mergers and acquisitions acquisitions. know the regulations
guiding the operations of
11-15 4.4 Explain restrictive industry • Explain government industry in your locality.
practices policies on location of
industry.
4.5 Explain government/industry
relationships • Conduct test.
4.6 Explain government policies on

location of industry.
ASSESSMENT CRITERIA
50% 25% 25%
Template_Nigeria
99
Web Page Design
Course: WebPage Design Code: OTM 221 Credit Unit: 8 hours
Semester: 4 Pre-requisite: ICT I & ICT II Theoretical: 1 hours/week - 17 %
Aim/Goal: This module is designed to enable students to understand the importance of designing webpages for modern offices
General Objectives:
1. Understand the principles of Web Page Design

2. Introduce students to the use of a WebPage software application
100
Week
Outcomes Outcomes
General Objective 1: Understand the principles of Web Page Design
State the importance Explain the different types of Hands-out Advantages of using Explain differences, 2 printers available
of websites for websites and information software to create, advantages and per computer lab.
businesses. delivery using the Internet. Examples link and format disadvantages between
simple web pages. software available for the task * MS Front Page
Briefly explain the concepts (eg HTML editor/text editor & application
of e-commerce and e- • Identify and use of browser software). available in each
business, and the role of appropriate software computer
successful webpage correctly Group students and produce a
1-6
production to achieve online game where they select the
business success and • Find MS Front right software for specific
delivering information online. Page in the windows tasks.
environment (when
using Windows 98, Student group presentations
2000 or XP) explaining the reason why
preferring a software for a
specific task.
General Objective 2: Introduce students to the use of a WebPage software applications
State the importance Explain the importance of Hand-outs ’Bobby’ URL Identify methods for Explain the basic mechanism 2 printers available
of testing websites to applying different tests to developing simple of web page formatting (HTML per computer lab.
follow international assure international standards URLs explaining latest web pages. tags).
standards for in web design, usability and guidelines and international * MS Word and
webpage design accessibility standards. web design standards, • Import and paste Explain how to import/insert DeskTop
etc.(i.e.: text and image files and image into a web page Publishing for
• Align page items using the chosen software, Windows hand-out
http://www.w3.org/WAI/) • Use of 3 different and following copyrights. support material
font sizes
7-15 • Change Explain how to emphasise * Microsoft word
background colour texts (bold, italic), and to set and Desktop
• Emphasise text the font size for specific text, Publishing
• Edit text following international and applications
• Control text flow accessibility standards). available in each
• Alignment of page computer
items to the left, right Demonstrate how to set
and centre
background colour and
differences between
101
Week
Outcomes Outcomes
Use of E-mail background colour and Hand-outs
hyperlinks background image (following
international and accessibility Guidelines
• Link pages standards).
• Insert external links
• Insert Email link Explain the correct use and
• Test links format of basic hypertext links.
• Insert link text Show the correct use of
• Retain original data external hyperlinks using http:
formatting and mailto:
Understand the Explain the importance of

document testing that hyperlink function
management correctly.
techniques for the
chosen software Show the effects pf editing
HTML format code on the
• Create a new browser display.
document
• Save document Explain the need to refresh or
• Print web pages reload web pages after
• Print html source editing.
code
• Close document Explain and demonstrate the
• Publish web pages main management techniques
on local and public
of file menu, open, save, save
search engines
as, close).
Show ‘Bobby’ testing Explain the basic structure of

website for basic structure of an HTML
successful website
page.
design.
Show how to print from the
Emphasise the chosen browser software
importance of getting
using default print settings.
copyright permission
102
Week
Outcomes Outcomes
when appropriate. Explain the importance of
Meta tags to define content.
Show how to select and
publish a pre-designed web
page.
Group students and set tasks

to produce a simple webpage
for a fictitious business
following standards, principles
and guidelines.
Group students ask them to

test their website
development.
Promote student discussions

to reflect upon Dos and Dont’s
when designing webpages for
businesses.
Produce in group a list of key

guidelines for designing
successful web pages.
ASSESSMENT CRITERIA
% % % Project 50%
25 25
103
Communication Skills
Course: Communication Skills Code: OTM 222 Credit Hours: 4 hours
Course main Aim/Goal: The module is designed to assist the student to interact positively with employers, colleagues, customers etc in the work environment.
General Objectives:
1.0 Know how to interact with people in the work environment.

2.0 Know how to maintain a good image.
3.0 Know how to maintain a good disposition/and maintain stability.
4.0 Know how to develop listening skills.
5.0 Know the rules & regulations guiding the profession (office ethics).
6.0 Know office politics and when to apply them.
104
Week
Outcomes Outcomes
General Objective 1.0: Know how to interact with people in the work environment
1.1 Explain relationships - Explain relationships in Chalkboard Organize role plays in the Student guided role play activities Films
in work environment. work environment. work environment
Posters Case-studies Video
1.2 List various ways - Explain how workers can
colleagues can be be addressed Graphics Cassette, etc
addressed in the office.
(established patterns). White-boards
1.3 Deal with difficult
1-3 persons. - Explain how to deal with
difficult persons.
1.4 Evaluate
interactions with - Emphases the need to be
colleagues, etc. pleasant and business like.
- Emphasise the need to

evaluate interaction with
people.
General Objective 2.0: Know how to maintain a good image.
2.1 Maintain a good - Explain the importance of Ditto Read, copy, write and Ditto Ditto
image. the secretary’s image in an transcribe dictated
organisation. passages.
2.2 Display a positive
attitude in the office - Explain the general
attitudes to be displayed by
2.3 Dress appropriately. the secretary.
4-5
2.4 Be competent in the - Explain the importance of
profession. physical appearance.
- Explain the importance of

competency and
intelligence in the
profession.
105
Week
Outcomes Outcomes
General Objective 3.0: Know how to maintain a good disposition.
3.1 Maintain a pleasant - Explain why it is Ditto Demonstrate transcription Demonstrate and assess student Ditto
working relationship with necessary to maintain a and proofreading activities (role-plays and case-
people. pleasant working Shorthand techniques. studies).
atmosphere. laboratory and
3.2 Display maturity typewriter and
6-7 when working under - Explain how to handle PCs
stress, or within short tasks within short times.
notices.
- Explain how to avoid
3.3 Maintain a well unpleasant situations.
integrated personality.
General Objective 4.0: Know how to develop listening skills.
4.1 Listen attentively. - Emphasise the need to Chalkboard 4.1 Students listen to radio - Organise films. Audio tapes
listen attentively. and also watch clips on
4.2 Take notes when a Posters attentive listening. - Play cassettes. Cassette tape
speaker is speaking. - Emphasise the need to
take notes when the White-boards - Guide student activities Recorder/Player
4.3 Ask questions for speaker in speaking.
clarification. Reading Video tapes
- Emphasise the need to materials
8-9 ask questions to clarify
Television
instructions. handouts
VCR
Reporters note
Book
Pens
106
Week
Outcomes Outcomes
General Objective 5.0: Know the rules and regulations guiding the profession.
5.1 Exhibit basic courtesy - Explain basic courtesy as an integral Films
as an integral part of work part of work habit.
habits. Video CD
- Describe the proper level and degree
5.2 How to deal with both of formality and respect with Clips
genders in the workplace staff/visitors/colleagues and
(male and female) supervisors
Class handouts
10-13 5.3 How to maintain a - Role plays and case studies

proper degree of formality
and respect with staff and
visitors.
5.4. Professional
relationships: how to
recognise and deal with
different type of
harassments
General Objective 6.0: Know the office politics and when to apply them.
6.1 Explain office - Explain office politics.. White board Show students Student activities recognizing Organisational
politics. organizational chart and organizational chart charts
- Give example of political Handouts explain the politics within it.
6.2 Explain the political structures. Group discussions Handouts
structure of an office.
- Explain why it is important
14-15 6.3 Explain the to know the organisational
importance of political structure when dealing with
structures in a working people.
environment
- Point out office politics
6.4 List beneficial office that can be useful to an
politics in the office. office professional
107
ASSESSMENT CRITERIA
30% % % 70%
108
Project
Programme: (National Diploma)
Course: Project Course Code: OTM 225 Total Hours: 6
Year: 2 Semester: 4 Pre-requisite: Theoretical: 0 hours /week
Practical: 6 hours /week
Goal: This course is designed to enable the student to undertake an individual project and write a report on it.
General Objectives: On completion of this course, the diplomate should be able to:
1. Research a chosen topic at ND level from available sources.

2. Collect data on the chosen topic.
3. Produce a report on the chosen topic.
109
Specific Learning Outcomes Teacher’s activities Resources Specific Learning Teacher’s activities Resources
Week
Outcomes
General Objective 1: Research a chosen topic at ND level from available sources.
1.1 Choose, under guidance, an appropriate Provide guidance in finding Textbooks Selection of a topic of Provide guidance in finding Textbooks
topic of interest. suitable topics. interest. suitable topics.
Lecture Lecture
1
Notes Notes
Internet Internet
1.2 Research a chosen topic from available Provide guidance in finding Textbooks Demonstrate research Provide guidance in finding Textbooks
sources. suitable sources. ability suitable sources.
Lecture Lecture
2
Notes Notes
Internet Internet
1.2 (continued) Research a chosen topic Provide guidance in finding Textbooks Demonstrate research Provide guidance in finding Textbooks
from available sources. suitable sources. ability suitable sources.
Lecture Lecture
3
Notes Notes
Internet Internet
1.2 (continued) Research a chosen topic Provide guidance in finding Textbooks Demonstrate research Provide guidance in finding Textbooks
from available sources. suitable sources. ability suitable sources.
Lecture Lecture
4
Notes Notes
Internet Internet
General Objective 2: Collect data on the chosen topic.
2.1 Collect data on the chosen topic from Provide guidance in Textbooks Demonstrate ability to Provide guidance in Textbooks
available sources. collecting data collect data collecting data.
Lecture Lecture
5
Notes Notes
Internet Internet
110
Week
Outcomes
2.1 (continued) Collect data on the chosen Provide guidance in Textbooks Demonstrate ability to Provide guidance in Textbooks
topic from available sources. collecting data collect data collecting data.
Lecture Lecture
6
Notes Notes
Internet Internet
Lecture Lecture
7
Notes Notes
Internet Internet
Lecture Lecture
8
Notes Notes
Internet Internet
Lecture Lecture
9
Notes Notes
Internet Internet
General Objective 3: Produce a report on the chosen topic.
3.1 Produce a report on the chosen topic. Provide guidance in report Textbooks Demonstrate ability in Provide guidance in report Textbooks
writing report writing writing
Lecture Lecture
10
Notes Notes
Internet Internet
111
Week
Outcomes
3.1 (continued) Produce a report on the Provide guidance in report Textbooks Demonstrate ability in Provide guidance in report Textbooks
chosen topic. writing report writing writing
Lecture Lecture
11
Notes Notes
Internet Internet
Lecture Lecture
12
Notes Notes
Internet Internet
Lecture Lecture
13
Notes Notes
Internet Internet
Lecture Lecture
14
Notes Notes
Internet Internet
Lecture Lecture
15
Notes Notes
Internet Internet
112
Assessment: Give details of assignments to be used:
Coursework/ Assignments %; Course test %; Practical %; Projects %; Examination %
Type of Assessment Purpose and Nature of Assessment Weighting (%)
Examination Final Examination (written) to assess knowledge and understanding 0
Test 0 progress tests 0
Practical Report of 20 - 30 pages length 100
Total 100
Recommended Textbooks & References:
113
Small Business Management I
Programme: (National Diploma)
Course: Small Business Management I Course Code: OTM 226 Total Hours: 2
Year: 2 Semester: 4 Pre-requisite: Theoretical: 1 hour /week
Practical: 1 hour /week
Goal: This course is designed to provide the student with the basic knowledge on the various tools used in the management of small-scale businesses.
General Objectives: On completion of this course, the diplomate will be able to:
1. Understand the nature of small-scale enterprises.

2. Understand the legal framework for small-scale enterprises.
3. Understand the role of governments in small-scale enterprises in Nigeria
4. Understand a business plan for a small-scale business enterprise.
5. Understand marketing management in a small business enterprise
6. Understand the general concept of production management
7. Know human capital needs for an enterprise
114
Specific Learning Teacher’s activities Resources Specific Learning Teacher’s activities Resources
Week
Outcomes Outcomes
General Objective 1: Understand the nature of small-scale enterprises.
1.1 Define the range and Explain range, scope and Text Books Select a small business Guide students in identifying range, Internet and
scope of a small business. importance of a small scale enterprise and indicate scope and importance of a small relevant
business. Journals its signs of success and scale business. websites
1.2 Explain the importance failures.
1 of a small business. Explain problems associated with Publications Guest speaker
small business operations. Use case studies based on small
1.3 Describe the problems on a local organisation. businesses
associated with small
business operations.
1.4 Describe types of Explain types of businesses that Text Books Select a small business Guide students in identifying types Internet and
businesses that could be run could be run on small scale, their enterprise and indicate of businesses that could be run on relevant
on a small scale. associated problems and signs of Journals its signs of success and small scale, their associated websites
failure during operations. failures. problems and signs of failure
1.5 Describe the merits and during operations. Guest speaker
Publications
2 demerits of being self- Explain wage employment and self Use case studies based on small
employed. employment. on a local organisation. businesses
1.6 Identify the starting Explain the merits and demerits of

problems and signs of self employment.
failure of a small business
General Objective 2: Understand the legal framework for small-scale enterprises.
2.1 Explain the types of Explain the types of business Text Books Use CAMB to explain the Guide students to identify the legal Internet and
business organization. organization regulatory frame work of formation and regulatory status of relevant
Journals small business. small business. websites
2.2 Identify the legal form of Explain legal formation and
business. regulatory status of small business. Publications Group work to set up a
3 small business - realistic
Explain environmental factors of scenarios
business.
Use of relevant
documentation taken
from the internet.
115
Week
Outcomes Outcomes
2.3 Describe the Explain legal formation and Text Books Use CAMB to explain the Guide students to identify the Internet and
environmental factors of regulatory status of small business. regulatory frame work of environmental factors of business. relevant
business - law of sales, Journals small business. websites
licenses, failure signs, etc. Explain environmental factors of
business. Publications Group work to set up a
4 2.4 Explain regulatory status small business - realistic
and formation of small scenarios
business.
Use of relevant
documentation taken
from the internet.
General Objective 3: Understand the role of governments in small-scale enterprises in Nigeria
3.1 Explain government Explain government policies for Text Books Identify government Guide students to evaluate the Internet and
policies for small enterprises small enterprises development and policies and their effects contributions of the promoting relevant
development. effects of the policies on direct and Journals on small scale business. bodies (IDC, NASA, NERFUND, websites
indirect assistance to these NDE, NAPEP etc to growth of
5 3.2 Explain the effects of enterprises. small business in Nigeria.
Publications
government policies on
direct and indirect
assistance to small
businesses
3.3 State the role of the Explain the following institutions and Text Books Identify and explain Guide students to evaluate the Internet and
following institutions in their roles in promoting small scale beneficiaries of the contributions of the promoting relevant
promoting small enterprises enterprises. Journals bodies. Promotion SME bodies (IDC, NASA, NERFUND, websites
in Nigeria. NDE, NAPEP etc to growth of
(a) Industrial - IDC, State Ministries of small business in Nigeria.
Publications
Development Centre Commerce, State Export Promotion
(IDC) Committees, CMD, NDE, NAPPEP,
6 CIRD NERFUND NACRDB, NEPC
(b) State Ministries of NASSI, NASME, etc
Commerce and
Industries.
116
Week
Outcomes Outcomes
(c) State Export
Promotion Committees.
(d) Centre for

Management
Development (CMD)
(e) National Directorate

of Employment (NDE)
(f) NAPPEP
(g) CIRD
(h) NERFUND
(i) NACRDB, NEPC
(j) NASSI, NASME, etc

General Objective 4: Understand a business plan for a small-scale business enterprise.
4.1 Explain business plan. Explain business Plan, its purpose Text Books Identify business plan. Guide students to:- Internet and
and components from project relevant
4.2 Explain the purpose of development to project cost. Journals Identify how to plan in Work in pairs to develop a relevant websites
business plan small business. business plan.
7 Publications
4.3 Identify the components Formulate a business Refer to business planning
of a business plan from plan for a particular information on the internet
project development up to project.
project cost. Present the plans and justify the
goals
4.4 State the necessary Explain steps in carrying out Text Books Identify business plan. Guide students to:- Internet and
steps in carrying out financial analysis and planning for a relevant
8 financial analysis and small business. Journals Identify how to plan in Work in pairs to develop a relevant websites
planning for a small
117
Week
Outcomes Outcomes
business Explain personal goals and Publications small business. business plan.
business goals.
4.5 Compare personal goal Formulate a business Refer to business planning
and business goals. Explain influences of family goals in plan for a particular information on the internet
business goals. project.
4.6 Identify influences of Present the plans and justify the
family goals in business Invite a successful entrepreneur to goals
goals give a talk.
General Objective 5: Understand marketing management in a small business enterprise
5.1 Understand the basic Explain basic concepts of Text Books Identify the process of Guide students to use the internet Internet and
concept of marketing. marketing. conducting a marketing to identify the marketing needs of relevant
Journals survey. small business enterprises. websites
5.2 Identify the steps in Explain steps in conducting
conducting market surveys marketing survey to determine Publications Identify appropriate
9
to determine demand and demand and supply for particular training strategies for
supply for particular products. products produced on a
products. small scale.
5.3 Identify markets for Explain how to identify markets for
specific products. specific products.
5.4 Identify channels of Explain channels of distribution for a Text Books Identify the process of Guide students to use the internet Internet and
distribution for a selected selected product or service. conducting a marketing to identify the marketing needs of relevant
product or service. Journals survey. small business enterprises. websites
Explain promotional and sales
5.5 Explain the promotional activities for a selected product or Publications Identify appropriate
10
and sales activities for a service training strategies for
selected product or service products produced on a
Explain appropriate pricing small scale.
5.6 Explain appropriate strategies
pricing strategies
118
Week
Outcomes Outcomes
General Objective 6: Understand the general concept of production management
6.1 Explain the basic Explain the basic concepts of Text Books Identify appropriate Guide students to prepare a case Internet and
concepts of production production technology for different study on the location of an industry relevant
Journals types of SME. and factory layout websites
6.2 Explain choice of Explain choice of appropriate
appropriate technology technology Publications Identify sources of Oversee group work and guide
machinery and material reference to relevant web sites
6.3 Identify types and Explain types and sources of from the internet.
Sample
11 sources of machinery and machinery and equipment, their business
equipment. installed and utilized capacity. Identify appropriate
locations and their
6.4 Explain the installed problems for SMES
capacity.
6.5 Explain the utilized

capacity.
6.6 Identify sources of raw Explain sources of raw materials. Text Books Identify appropriate Guide students to prepare a case Internet and
materials. technology for different study on the location of an industry relevant
Explain factory location, its layout Journals types of SME. and factory layout websites
6.7 Describe factory location and safety measures.
and factors in the selection Publications Identify sources of Oversee group work and guide
of site. Explain Plant and machinery machinery and material reference to relevant web sites
maintenance. Sample from the internet.
12
6.8 Describe factory layout. business
Explain plan and scheduling. Identify appropriate
6.9 Explain plant and locations and their
machinery maintenance. problems for SMES
6.10 Explain Plan and

scheduling.
119
Week
Outcomes Outcomes
6.11 Explain quality control Explain quality control. Text Books Identify appropriate Guide students to prepare a case Internet and
issues. technology for different study on the location of an industry relevant
Explain problems of production in Journals types of SME. and factory layout websites
6.12 Explain factory safety the Nigerian situation and how to
measures. cope with them. Publications Identify sources of Oversee group work and guide
machinery and material reference to relevant web sites
13 6.13 Identify problems of Organise a field trip to a successful Sample from the internet.
production in the Nigerian small business establishment. business
situation. Identify appropriate
locations and their
6.14 Explain how to cope problems for SMES
with production problems in
Nigeria.
General Objective 7: Know human capital needs for an enterprise
7.1 Identify human capital Explain human capital management Text Books Identify the recruitment Guide students to prepare Internet and
needs for an enterprise. and its needs for small business compensation and organizational charts for SME and relevant
enterprises. Journals training procedures of how to forecast their employment websites
7.2 Explain recruitment workers in SMES. needs.
procedures. Explain recruitment procedures Publications
14 Identify problems of
7.3 Explain need for training human capital
Cardboard
of workers. management and how to
solve them in SMEs
7.4 Explain how to motivate
workers.
7.5 Explain how to Explain need for training of workers. Text Books Identify the recruitment Guide students to prepare Internet and
compensate workers. compensation and organizational charts for SME and relevant
Explain how to motivate. and Journals training procedures of how to forecast their employment websites
7.6 Explain organization of compensate workers workers in SMES. needs.
work force, organizational Publications
15
chart. Explain organization of work force. Identify problems of
Cardboard human capital
7.7 Explain problems of Guide students to prepare management and how to
human capital management organizational, chart for a small solve them in SMEs
in small business
120
Week
Outcomes Outcomes
enterprises. business enterprise.
7.8 Explain how to cope with Explain problems of human capital

the problems of human management in small business
capital management. enterprises and how to cope with
them.
Assessment: Give details of assignments to be used:

Coursework/ Assignments %; Course test %; Practical %; Project %; Examination %
Type of Assessment Purpose and Nature of Assessment Weighting (%)
Examination Final Examination (written) to assess knowledge and understanding 0
Test At least 1 progress test for feed back. 25
Practical / Project Project with group (25%) and individual (50%) components to be assessed by the teacher 75
Total 100
121
Social Psychology
PROGRAMME:HND LEISURE AND TOURISM MANAGEMENT
Course: SOCIAL PSYCHOLOGY Code: LTM 327 Credit Hours: 3 hours
Semester: two Pre-requisite: Theoretical: 2 hours/week - 33%
Goal:
The course is designed to enable the student understand the dynamics of human behaviour in order to be able to adjust to situations and work effectively with
others.
General Objectives: On completion of this course the student should be able to:-
1. Appreciate the basis of human behaviour

2. Know the development of behaviour
3. Understand the principles of personality development
4. Know the processes of learning
5. Understand human emotions
6. Comprehend the processes of attitude formation and change
7. Know the psychological effects of health.
122
Week
Outcomes Outcomes
General Objective 1: Appreciate the basis of human behaviour
1.1 Define Psychology • Explain psychology Textbooks Explain methods of Explain self evaluation Case studies on personal
and its historical studying human exercise for students - what motivation
1.2 Trace the development development. behaviour. motivates them?
of psychology as efforts to Self Evaluation Questionnaire.
understand human Identify motives for Consider aspects of behaviour
1
behaviour. behaviour (drives, that is important for motivation
needs, instincts, etc.) and perception.
Guidance on the use of case

studies
1.3 Explain methods of • Explain methods of
studying human behaviour. studying human
behaviour.
2 1.4 Explain the interplay
between psychology and • Describe the
other social sciences - relationship of
Sociology, Economics, etc. psychology to other
social sciences.
1.5 Identify motives for • Explain motives for
3 behaviour (drives, needs, human behaviour.
instincts, etc.)
General Objective 2: Know the development of behaviour
2.1 Define cognitive • Explain the concepts: Textbooks Explain the states of Use pictures to perception and Take the student to a festive
development cognitive development, development - stages of development home and study development of
personality and self. Pictures infancy, adolescent behaviour.
4 2.2 Explain personality and puberty.
development. • Explain socialisation
and its agents.
2.3 Define self-concept.
123
Week
Outcomes Outcomes
2.4 Explain socialization and • Explain stages of Explain perception.
its agents. development.
Explain personality
2.5 Explain the states of • Demonstrate development
5
development - infancy, perception using
adolescent and puberty. pictures.
2.6 Explain perception. • Give assignment

General Objective 3: Understand the principles of personality development
3.1 Define personality. • Explain personality Textbooks Guide the students to apply
and its models. the models of personality on
6 their behaviour
3.2 Explain models of
personality
3.3 Explain behaviourism. • Explain behaviourism
7
• Conduct test.
General Objective 4: Know the process of learning
4.1 Define learning. • Explain learning Textbooks Define learning. Apply learning theories to real Use internet to obtain real life
8 theories life situation using animals or situations
4.2 List types of learning List types of learning human beings.
4.3 State methods of State methods of
9
learning learning
General Objective 5: Understand human emotions
5.1 Define emotion. • Explain emotion and Textbooks Define emotion. The students should undertake Use of arranged visit - planned
part of the train that a visit a psychiatric institution development
10 5.2 Define types of emotion controls emotions. Diagrams of Define types of for practical exposition to
human brain. emotion emotion
• Explain types of
emotions.
124
Week
Outcomes Outcomes
General Objective 6: Comprehend the process of attitude formation and change
6.1 Explain attitude • Explain attitude Textbooks Identify the Guidance on the link between Use of business scenarios and
formation formation and its components of attitude and motivation. problems to identify the impact of
components. attitude. Reference to theories of poor attitude and low motivation.
11 motivation. Use of an attitude Problem solving activities.
6.2 Identify the components
of attitude. • Describe causes of survey.
change in attitude.
6.3 Explain change of • Explain the various Explain change of
attitudes. motivational theories. attitudes.
12 6.4 Define motivation. Define motivation.
6.5 Explain theories of Explain theories of

motivation. motivation.
General Objective 7: Know the psychological effects of health
7.1 Define health • Explain health. Textbooks Explain causes of ill Invite a para-medical staff to
health. deliver a lecture on ill health,
7.2 Explain causes of ill • Explain causes of ill fatique, frustration etc.
13 health. health and their Explain fatigue,
manifestations frustration and interest
7.3 Explain fatigue,
frustration and interest
7.4 Explain psycho-social • Explain psycho-social Explain psycho-social
factors in health (poverty factors in health. factors in health
14 hunger) (poverty hunger)
• Conduct test.
7.5 Explain coping
mechanism, (relaxation
15
therapy, behaviour
modification).
125
ASSESSMENT CRITERIA
50% 25% 25%
Recommended Textbooks & References:
126

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ED/STV/2004/PI/12

Office Technology and Management

Curriculum and Course Specifications

NATIONAL BOARD FOR TECHNICAL EDUCATION

UNESCO – Nigeria Project

Curriculum and Course Specifications

NATIONAL BOARD FOR TECHNICAL EDUCATION

Produced by the National Board for Technical Education (NBTE)

GOAL AND OBJECTIVES OF THE ND PROGRAMME.................................................................................. 2

The grand objectives of the programme therefore are:

1. Acquisition of Secretarial Skills

This includes at the ND level, the ability to:

2. Acquisition of General Education.

3. Laying Foundation for Advanced Studies.

GENERAL ENTRY REQUIREMENTS

1.0 National Diploma (ND) Programme.

The general entry requirements for the ND programme are:

1.1 The West African School Certificate (WASC), General Certificate of

1.4 A pass in Mathematics is not compulsory but an advantage. Candidates

3.1 The curriculum consists of four main components, for the ND

3.3 Foundation Courses include courses in Economics, Business Mathematics, Business

4.0 CURRICULUM STRUCTURE

The structure of the ND Secretarial Management and Technology programme consists of

15 contact weeks of teaching, i.e. teaching, practical exercises, quizzes, test

5.0 CONDITIONS FOR THE AWARD OF NATIONAL DIPLOMA

b. Supervised industrial work experience for four months.

c. Satisfactory performance at all semester examinations.

5.2 National Diploma shall be classified as follows:-

Distinction - CGPA of 3.50 and above

6.0 Guidance Notes for Teachers Teaching the Programme

7.0 Guidelines on SIWES Programme

7.1 Responsibility for placement of students.

(ii) The industry-based supervisor of the students during the period. It

Other visits shall be arranged so that:

9.0 Final Year Project

Course Code Course Title T P CH

T - Theory; P - Practical; CH - Credit Hour; (*) As stated in the GNS booklet

Course Code Course Title T P CH

(*) Course specification as stated on the General Studies Booklet;

Course Code Course Title T P CH

(*) Course specification as stated on the General Studies Booklet;

Course Code Course Title L P CH

1.0 Develop appropriate study skills in English Language.

1. Understand the framework of business

1.4 Define the environment of

1.5 Explain the environmental

3.3 Know the advantages and

5.4 Explain environmental

6.5 Define privatisation and

6.6 Explain the need for the

8.4 Explain the functions of

1. Appreciate the goals of shorthand and develop interest in the subject.

Give assignments and

1. Introduce students to modern Information and Communication Technologies (ICT)

- Exploring main menu

- Minimising and closing

Organise students in teams

Explain the value of

Explain key principles