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    Kpi Indicator

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    Qualtic Certifications
    This document outlines 14 key performance indicators (KPIs) for measuring quality in an entry-level healthcare process. The KPIs measure factors such as patient satisfaction, complaints, bed and ICU occupancy rates, infection rates, hand hygiene compliance, employee satisfaction, attrition rates, medication errors, adverse drug reactions, and compliance to code blue drills. Formulas for calculating each KPI from collected data are provided.

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    Kpi Indicator

    Uploaded by

    Qualtic Certifications
    1K views1 page
    This document outlines 14 key performance indicators (KPIs) for measuring quality in an entry-level healthcare process. The KPIs measure factors such as patient satisfaction, complaints, bed and ICU occupancy rates, infection rates, hand hygiene compliance, employee satisfaction, attrition rates, medication errors, adverse drug reactions, and compliance to code blue drills. Formulas for calculating each KPI from collected data are provided.

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    NABH KPI INDICATORS

    Original Title

    KPI INDICATOR

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    This document outlines 14 key performance indicators (KPIs) for measuring quality in an entry-level healthcare process. The KPIs measure factors such as patient satisfaction, complaints, bed and ICU occupancy rates, infection rates, hand hygiene compliance, employee satisfaction, attrition rates, medication errors, adverse drug reactions, and compliance to code blue drills. Formulas for calculating each KPI from collected data are provided.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1K views1 page

    Kpi Indicator

    Uploaded by

    Qualtic Certifications
    This document outlines 14 key performance indicators (KPIs) for measuring quality in an entry-level healthcare process. The KPIs measure factors such as patient satisfaction, complaints, bed and ICU occupancy rates, infection rates, hand hygiene compliance, employee satisfaction, attrition rates, medication errors, adverse drug reactions, and compliance to code blue drills. Formulas for calculating each KPI from collected data are provided.

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    KPI INDICATOR FOR SHCO IN ENTRY LEVEL PROCESS

    KPI Matrix indicators Data collection for Formula


    1. Patient Satisfaction indicator- IPD Average score Achieved
    1. Patient Satisfaction Indicator X100
    2. Patient Satisfaction indicator- OPD Maximum Possible Score
    Number of patient Complaints
    2. Patient Comments Indicator 3.Patient Complaints indicator-IPD/OPD X1000
    Total patient in month
    Number of Inpatient days in a given month
    4.Bed Occupation Rating-IPD X100
    Number of Available bed days in that month
    3.
    Number of ICU PATIENT days in a given
    Managerial Quality Indicator 5. Bed Occupation Rating-ICU month X100
    Number of Available bed days in that month
    Number of urinary CAUTIs in a Month
    6.Catheter Associated Urinary tract infection rate X1000
    Number of urinary catheter days in that month
    Number of surgical Site infections in a given
    4. Infection Control Quality Indicator 7. Surgical Site infection. month X100
    Number of surgeries performed in that month
    Total number of action performed
    8.Complience to hand Hygiene practice X100
    Total no of hand hygiene opportunities
    9.Employees Satisfaction Index
    -
    5. HR Quality Indicators
    10. Employee Attrition Rate
    -
    Sum of Time Taken for Assessment
    11.Time for Initial assessment of IPD Dept X100
    Total Number of Patient indoor / EMR in month
    12. Incident of Medication Error(medication Error Total Number of medication Errors
    X1000
    per Patient Days). Number of patient Days
    6. Clinical Quality Indicator 13.Percentage of admissions with adverse drug Adverse Drug reaction
    Event reactions(adverse drug reactions per 100 X100
    separations) Number Of Discharges and death
    Total number of action performed
    14. Compliance to Code blue mock Drill X100
    Total no of Code Blue opportunities

    REV NO: 1.0 DATE: 11/07/2018 PREPARED BY: SASIKUMAR.S. Page 1 of 1

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