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User Request Form V4 - 2

This document is a user request form for IT services at a company. It requests information such as the user's name, title, department, contact details, and the type of request which includes creating/deleting/changing access for billing, CRM, and ticketing systems, Cisco call center services, VPN access, IPTV, network elements, and various monitoring systems. It requires approval signatures from the requestor, division head, BOS section head, BOS department head, and the person/department in charge of fulfillment.

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Thofan Aris
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0% found this document useful (0 votes)
107 views

User Request Form V4 - 2

This document is a user request form for IT services at a company. It requests information such as the user's name, title, department, contact details, and the type of request which includes creating/deleting/changing access for billing, CRM, and ticketing systems, Cisco call center services, VPN access, IPTV, network elements, and various monitoring systems. It requires approval signatures from the requestor, division head, BOS section head, BOS department head, and the person/department in charge of fulfillment.

Uploaded by

Thofan Aris
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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New Version 4.

0
User Request Form /IT/VII/2018
User Information
Name Request date:
Title
Dept/Div
Telp / Ext Region/ Location : Floor :
Email
Request Type (*)
Create Billing System Role:
Delete CRM Role:
Change Ticketing System CCR: Service Team:
Install Cisco Call Center Team Name: Inbound Outbound
Other Local SLJJ Cellular International
CIPC CAD CSD Mediasense IVR
Broadcast SMS Email TVMS
VPN Access / Duration:
IPTV (**) IPTV IQAS IPTV SLCS
IPTV Statistic IPTV Envivio NMS
Network Element (**) NE Corporate NE Retail
Full Access View Only
NMS Netnumen Cacti Retail Cacti Corp.
WUG U2000
Pin Telp (**)
Line Telp (**) New Relocation
Software / Application Name
User Login Active Directory
Folder Sharing / Name (***)
Access Type Modify
Read Only
Email mncplaymedia.com Account Name
Other:

Purpose / Project Name

(*) Centang pilihan


(**) Form ini ditanda tangani oleh Departement In Charge
(***) Folder Sharing hanya bersifat sementara, dimohon user tetap memiliki BACKUP
Approved by Acknowledged by

Requestor Div Head BOS Section Head BOS Dept Head

BOS Notes
Executed by

Person In Charge **Dept In Charge

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