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    ISO 9001:2015 Clause 8.5.1 Control of Production and Service Provision

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    Emil Memmedov
    This non-conformance report documents issues found with the surface condition of switch gear building columns during construction. Numerous micro cracks and imperfections were observed in the column surfaces, which could negatively impact the column bearing capacity, structure reliability, budget, schedule, and company reputation. The issues violate ISO quality standards for controlled production conditions, output monitoring and measurement, competent personnel, and error prevention. Prokon must investigate the root cause, and provide corrective and preventive actions by January 31st.

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    ISO 9001:2015 Clause 8.5.1 Control of Production and Service Provision

    Uploaded by

    Emil Memmedov
    136 views3 pages
    This non-conformance report documents issues found with the surface condition of switch gear building columns during construction. Numerous micro cracks and imperfections were observed in the column surfaces, which could negatively impact the column bearing capacity, structure reliability, budget, schedule, and company reputation. The issues violate ISO quality standards for controlled production conditions, output monitoring and measurement, competent personnel, and error prevention. Prokon must investigate the root cause, and provide corrective and preventive actions by January 31st.

    Original Title

    E738.1-NCR-QSD024-01

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    This non-conformance report documents issues found with the surface condition of switch gear building columns during construction. Numerous micro cracks and imperfections were observed in the column surfaces, which could negatively impact the column bearing capacity, structure reliability, budget, schedule, and company reputation. The issues violate ISO quality standards for controlled production conditions, output monitoring and measurement, competent personnel, and error prevention. Prokon must investigate the root cause, and provide corrective and preventive actions by January 31st.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    136 views3 pages

    ISO 9001:2015 Clause 8.5.1 Control of Production and Service Provision

    Uploaded by

    Emil Memmedov
    This non-conformance report documents issues found with the surface condition of switch gear building columns during construction. Numerous micro cracks and imperfections were observed in the column surfaces, which could negatively impact the column bearing capacity, structure reliability, budget, schedule, and company reputation. The issues violate ISO quality standards for controlled production conditions, output monitoring and measurement, competent personnel, and error prevention. Prokon must investigate the root cause, and provide corrective and preventive actions by January 31st.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    NON-CONFORMANCE REPORT & CORRECTIVE ACTION REQUEST

    Source: Internal Audit Customer complaint Material non-conformance Other -X

    Prepared by: Timur Volkov, QMS dept Date: 23.01.2020 CAR No. : E738.1-NCR-QSD024-
    01

    Project title : Steam to Power NCR recipient: Prokon

    FINDINGS DESCRIPTION / CLAUSE OF ISO 9001:2015, ISO 29001:2010:

    The following nonconformity was revealed during construction works witnessing:


     Switch Gear Building RC column surface condition is not satisfactory. Numerous surface micro cracks and
    imperfections are observed.

    Possible impact to the project:


     Negative impact to column bearing capacity resulted by decreased reliability of entire structure;
     Negative impact to budget;
     Negative impact to the project schedule;
     Damage to company reputation.

    Following requirements were disrupted:


    ISO 9001:2015 clause 8.5.1 Control of production and service provision
    The organization shall implement production and service provision under controlled conditions.
    Controlled conditions shall include, as applicable:
    c) the implementation of monitoring and measurement activities at appropriate stages to verify that criteria for control of
    processes or outputs, and acceptance criteria for products and services, have been met;
    e) the appointment of competent persons, including any required qualification;
    g) the implementation of actions to prevent human error.
    ISO 9001:2015 clause 8.5.4 Preservation
    The organization shall preserve the outputs during production and service provision, to the extent necessary to ensure
    conformity to requirements.
    NOTE: Preservation can include identification, handling, contamination control, packaging, storage, transmission or
    transportation, and protection.
    ISO 9001:2015 clause 8.5.2 Identification and traceability
    The organization shall use suitable means to identify outputs when it is necessary to ensure the conformity of products and
    services.
    The organization shall identify the status of outputs with respect to monitoring and measurement requirements throughout
    production and service provision.

    Prokon to conduct investigation to identify root cause, corrective and preventive actions and provide for
    review and approval with further implementation. Date due is 31.01.2020

    Form QSD-024
    Rev.3
    Date: 02/10/2018
    Attachments: Photo

    Form QSD-024
    Rev.3
    Date: 02/10/2018
    INVESTIGATION and ROOT CAUSE:

    To be filled by Prokon

    Foreman was irresponsible regarding his work

    CORRECTIVE/PREVENTIVE ACTIONS / STATUS:

    Actions Status
    To be filled by Prokon

    concrete cracks was corrected in accordance with “Concrete repairing procedure”

    Name: Timur Volkov, Quality Specialist Date: 23.01.2020 Status: Open

    Form QSD-024
    Rev.3
    Date: 02/10/2018

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