ATM Security and Safety Measures

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ATM Security

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The Visa global ATM network provides easy and convenient cash access in local currency in
over 200 countries and territories worldwide. Here are some tips for the safe use of ATMs.

Your card and PIN

 Protect your ATM card from damage by keeping it in a safe place


 Don't allow it to bend or be scratched.
 Memorize your personal identification number (PIN) - if you must write down your PIN,
do not keep it in your wallet, purse, or on the card itself.
 When selecting a PIN, avoid numbers and letters that can be easily identified or
associated with you. Do not use your initials, birth date, or telephone number.
 In case you lose your card - be sure to know the emergency phone numbers for your
financial institution.
 Do not volunteer any personal information when you use your credit card, other than
your ID document, which may be requested.
 Know who has access to your cards. If your credit card is borrowed by a family member
(spouse, child, parent), with or without your knowledge, you may be responsible for their
purchases and cash withdrawals.

When using an ATM

 Look around and observe your surroundings - if the machine is poorly lit, or is in a
hidden area, use another ATM.
 Have your card ready - avoid having to go through your wallet or purse to find your card.
 Make sure that anyone waiting to use the ATM after you cannot see you entering your
PIN or transaction amount
 Don't count your cash while standing at the ATM - put your cash, card, and receipt away
immediately.
 Cancel your transaction and leave immediately if you see anything suspicious. Confirm,
as soon as possible, with your financial institution that the transaction was canceled. If you are
using an indoor ATM that requires your card to open the door, avoid letting anyone come in with
you that you do not know.
 Lock the car doors and roll up the other windows when you use a drive-through ATM.
 Do not leave your keys or valuables in the car when using an ATM - and do not leave
your car engine running.
 Do not leave your receipt behind - take it with you. Compare your ATM receipts with
your monthly statement. It is the best way to guard against unauthorized use of your card, and it
makes record keeping easier for you.
 If you've lost your Visa card or your ATM card, contact the financial institution that
issued your card immediately.

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