Steering The Course
Steering The Course
Steering The Course
STEERING
THE COURSE FOR
GRADES 9-12
Strategies for Reading, Researching, Writing and Other Essential Skills
Gathering
Information Organizing
Presenting
Information
Information
© 2014 Open School BC
Ministry of Education
http://www.openschool.bc.ca
Acknowledgements
The content of this e-text was taken from the Foundational Skill Package for Family
Studies 10–12. We would like to thank everyone who contributed to this resource.
eText History
Version 1.0: New, December 2014
Corrected, January, 2015
Table of Contents
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Organizational Skills
A Study Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Independent Study Courses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Managing Courses Effectively. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Reading Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Being an Active Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Being a Critical Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reading Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Writing Skills
Writing a Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
The Writing Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pre-Write. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Write. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
A. Paragraph Structure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
B. Multi-paragraph Composition (Essay) Structure . . . . . . . . . . . . . . . . . . 21
Reflective Writing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Research Skills
Conducting Research for a Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Searching the Internet Effectively. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Citing Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Examples of Works Cited (MLA Style). . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Communication Skills
Communicating with Teachers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Communicating in Online Discussion Boards . . . . . . . . . . . . . . . . . . . . . . 64
How to Respond to Discussion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Organizational Skills
A Study Plan
Introduction
Welcome to Steering the Course!
Students are the ones who navigate their own academic careers, but parents and
tutors can play an important role as ‘guides on the side’. This resource provides
valuable information on the essential skills needed for your high school student to
succeed, whether they are completing independent study courses or participating in
regular classes in the school setting.
Organizational Skills
A Study Plan
Creating a study plan is an effective way for students to stay organized. Here are some
points to consider:
• Students are more successful when they work in one-hour chunks on a regular
basis rather than putting in three or four-hour marathons once in a while.
• Carving out enough time to complete a given lesson, task or assignment is
essential for a study plan.
• Study time should be allotted during a time in the day when the student is most
alert. For example, studying in the morning may be better for some, but others
may find after dinner best. Students should choose times when they are least
likely to be distracted by family, friends, phones, television or social media.
• Creating a study environment that is quiet and a comfortable with few
distractions is ideal. These might include:
·· a quiet room at home
·· a local library
·· an empty classroom in the school
If others use the study space throughout the day, there should be shelf space or a
drawer dedicated to storing all study material together safely.
1
Organizational Skills
Independent Study Courses
Help students who are completing independent study organize their time so that they
can work through the course at an even pace. Students may want to develop their
own study schedules. A daytimer or calendar will help block out time to work on
their courses.
Students will need to calculate how much time it will take to complete the modules.
2
Organizational Skills
Independent Study Courses
Students may prefer to work in longer blocks at certain points. For example, they may
want to work through an entire assignment in one day. The assignment may take five
hours. In this case, the schedule might look like this:
If students have the option to attend a block at their neighbourhood school, they
could also work that into their schedules.
The important thing is that students have a realistic plan to complete their course
work.
It helps when students are rewarded for a job well done. If they’ve set up a study plan
and followed it, why shouldn’t they go to the movies or do something fun? They’ve
earned it!
3
Organizational Skills
Managing Courses Effectively
• Students should look through the course content as well as the assignments to
get a better sense of the overall structure and content of the materials.
• Working through the sections in the proper order is important. If students have
difficulty with their course, it is best to wait for each assignment to be graded
before working on the next so that they can benefit from corrections and
comments from the teacher. They should, however, keep on with the reading
of the next lesson while they wait. The assignment checklist that is provided
either in the module or by the teacher will help the student keep track of their
assignments.
ASSIGNMENT CHECKLIST
Assignment Part A: The Families of Yesterday
4
Organizational Skills
Managing Courses Effectively
Have students:
• keep a list of course assignments and their due dates with their course materials
or posted in their study space, and check off each one as it is completed.
• make sure they do not skip or omit assignments. If they can’t do a question
because they don’t understand it, they should contact their teacher for help.
• use blue or black ink, not pencil, if handwriting assignments. It is okay to cross
things out as long as it is done neatly and clearly shows what the student intends
to have marked.
• make sure that assignments include their name, student number, course name at
the top of every page in case pages get separated.
• complete all quizzes and activities as they help the students learn the material
and prepare them for the assignments.
• make sure all their work is their own. They must never copy answers either from
books, Internet resources or other students. Plagiarism of any information is an
offense. Students must reference all sources of information.
Note: Teachers want to help students do well in the course. To be most effective,
learning should be a two-way conversation. Students should contact their teacher if
they have any questions, or comments. This can be done through email, text, online
discussions, blogs, or journal sharing.
5
Reading Skills
Being an Active Reader
Reading Skills
Being an Active Reader
Being an active reader is an important skill for students. Active reading helps students
process and retain course material. The act of reading passages can be broken into
three stages:
Before Reading Students think about why they are reading, what Predicting
they already know about what they are reading, and
what they think the article or story may be about.
While Reading Students think about what they have learned so far Predicting
and what they will continue to learn as they read.
After Reading Students think about what they have read, making Reflecting and
connection to themselves, the world around them Connecting
and whatever work / assignment they might now
have to complete.
This reading strategy is based on active reading: reading that requires the learner to
think about the information while they read. Reading in this way is far more effective
than just reading a passage, wondering what was actually said, and then having to
read it again.
• Textbook or diary?
• Web blog, or automobile owner’s manual?
6
Reading Skills
Being a Critical Reader
Some writing, such as a science textbook, may lend itself to being more factual; and
other writing, like a friend’s diary, may be more opinionated.
What about the Internet? Are all websites reliable? Do they contain information that
can be trusted?
When is it important for students to know the difference between fact and opinion?
• If they are looking for information for a research report on the Internet, they
need to know that if the information they read on a given website is fact or
opinion.
• And what about a column in a newspaper or online? Should they let someone
else’s opinions on events shape their own, or should they first find out the facts,
listen to a variety of others’ opinions and then make up their own mind?
In many courses students will be asked to read articles and case studies that will
require the ability to differentiate between fact and opinion.
1. First, consider the author’s purpose in writing. Does the writer wish to relay
information about the subject, or does the writer wish to relay feelings about the
subject?
2. They should consider the writer’s motivation. Does the writer want to help the
student form their own opinion, or does the writer seem indifferent to the student’s
opinion?
Considering these questions should help students determine whether what they are
reading is fact or opinion.
7
Reading Skills
Being a Critical Reader
For example, students might like to study this advertisement and consider the
following questions.
ntific
Super-Gro will make your garden
Scie rough! grow twice as fast as the
kth leading brands of fertilizer!
Brea
Growth rates of
plants recorded in
our laboratory!
The learner can test these claims by asking themselves a series of questions.
1. Is the person making the claim an expert in that particular area of science?
Answer: No, he/she is a salesperson, not a scientist.
4. Did the evidence being presented come from scientific experiments that support the
product or from personal testimonials?
Answer: Personal testimonials
With some careful thought and consideration, learners can become more critical
readers. Being able to read critically is also a very useful consumer skill, as it leads
to better information by which to make purchasing decisions and avoid unhealthy
trends. And, when conducting research, learners will be able to make sure they are
getting the facts they need.
Learners should remember to not trust everything they read without first deciding if
it’s fact or opinion.
8
Reading Skills
Reading Instructions
Reading Instructions
In any course, students will be asked to complete a variety of assignments that will
require them to pay close attention to instructions. Whether the assignment is to
write a paragraph, compose an essay or to prepare a collage, the more closely students
follow instructions, the better able they will be to demonstrate what they know.
Here are some tips to help students follow instructions more carefully.
• make sure to read the instructions for all parts carefully if the task has more than
one step or part to it.
• review any assessment criteria, such as rubrics, before they start to be sure
their work meets the assignment expectations. Rubrics are handy devices for
summarizing what is needed for a good mark. Students should continually check
the rubric (or assignment criteria) as they complete the assignment to help
themselves keep on track.
Example:
9
Reading Skills
Reading Instructions
The successful student would check to see how many direct quotes are expected.
• take a look at the Communication Skills section of this package. The rubrics
show what good online communication looks like.
• be sure to leave enough time to complete the task.
Figure 1
Be sure to use proper citation conventions when quoting from the article.
Your essay will be assessed on the Essay Writing Assessment Rubric.
• five-paragraph essay. This tells the student the type of assignment and
its length.
• describing whether you agree or disagree. This tells the student what
action to take in the assignment.
• article’s conclusions. This is the focus of the student’s opinions.
If students are unfamiliar with any words in the instructions, they should
look them up in a dictionary before proceeding. For example, if the student
doesn’t know what “citation” means, they should look it up to understand
what is being asked of them. If they are still unsure of the expectations of the
assignment, they should contact their teacher for clarification.
10
Writing Skills
Writing a Summary
Writing Skills
Writing a Summary
Knowing how to write a good summary allows students to take a larger amount of
information and condense it while highlighting major points.
Using their own words to write a summary is an excellent way for students to
remember information. Also, writing a summary will let students know if there are
any gaps in their understanding of the information they have read.
• find the topic sentence that states the main idea in each paragraph. Students
should ask themselves, “What is the most important thing to be learned in this
paragraph?”
• get rid of any unimportant or repeated information.
• read carefully the opening and closing paragraphs and headings or subheadings
to find key points.
• organize their summary the way the reading passage is organized. They should
ask themselves, “What does it begin with?”, “What is in the middle?” and “How
does it end?”
• make sure to write in their own words. They shouldn’t copy what they’ve read
but rather transform it into their own words to increase their understanding.
Students should not let their opinion become part of the summary. Even if they feel
a certain way about what they have read, students should stick to the facts, even if
those facts are about someone else’s opinion.
Students may find the “Writing a Summary” document on the following page useful
in their studies.
Writing a Summary
Writing a summary requires you to identify the most important information from
a passage and restate it in your own words. Summarizing can be done at selected
points during your reading or at the end of reading. Writing a summary is useful in
understanding if there are any gaps in your grasp of the information.
11
Writing Skills
Writing a Summary
Use the following chart to make notes during your reading. As you add information
to each column, delete unimportant or repetitive material.
Title:
Summary
Main topic:
Beginning:
Middle:
End:
After you have filled in the columns, write a sentence to summarize each column.
Include everything that is important and organize your sentences in order.
12
Writing Skills
Writing a Summary
Original Passage
A researcher studying families asked children what they would remember most from their
childhoods. The answers were surprising. It wasn’t the big gifts, Hawaiian vacations, or
fancy celebrations that they would remember, but the simple family routines and rituals
such as bedtime stories and family meals. These routines are the threads of life that bind
a family together.
When a researcher asked children what Family routines are what many
they would remember most from their children will remember most about
childhoods, it wasn’t the big gifts or their childhoods. Rather than big
Hawaiian vacation, but family routines. events, simple routines create the
The simple family routines like meals fondest memories for children and
and bedtime stories were what bring families closer.
bonded the family together.
(Although shorter, this summary is much
(This summary is too close to the better. It is written in the student’s own
original text. Very little was written in words and still covers the main idea of
the writer’s own words. Details such as the original passage.)
big gifts and Hawaiian vacations aren’t
necessary for understanding.)
13
Writing Skills
The Writing Process
Students should break the writing process into three basic steps:
1. Pre-write
2. Write
3. Revise/Edit
Pre-write
Limit Your Topic
Write
Brainstorm Ideas, Points, and Details
Organize Ideas, Points, and Details
Complete an Outline
Complete a First Draft
14
Writing Skills
Pre-Write
Pre-Write
Limit Your Topic
In order to limit the topic, students must first understand the purpose of their
writing. It is important to understand the scope and directions of the project.
• Read carefully
• Underline key words
• Look up any unfamiliar words
In this example, underlining key words helps to verify that students are being asked
to write a descriptive paragraph on the process of applying for a job.
“A Day To Remember” is a broad topic. Students have lived many days. Their job here
is to narrow the topic to on day that they can realistically write about in a multi-
paragraph composition. To help limit the topic, students might choose a day they
remember vividly so they can describe it well. They might consider a day that other
people would find interesting to read about or learn from. However, students must
remember that they only have three to five paragraphs to address the topic.
• Are they trying to explain a process, like how to tie a shoelace or are they
describing sensory information and communicating feelings to the reader?
(description)
• Are they trying to tell a story, like their most embarrassing experience?
(narration)
• Are they trying to explain a complex topic, like the difference between the Upper
and Lower Houses of Parliament? (exposition)
• Are they trying to persuade someone of an opinion, like convincing the reader
that the graduated licensing program should be abolished? (persuasion)
Understanding the purpose will help students select the appropriate type of prose:
descriptive, narrative, expository or persuasive.
15
Writing Skills
Write
Write
Brainstorm Ideas, Points, and Details
The first step in writing a paragraph or a multi-paragraph composition is to generate
content including the writer’s ideas, main points and details. Here are some ways
writers can generate ideas.
“Prior to signing a rental agreement, the three most important areas of your apartment to
inspect are the kitchen, bathroom, and living room.”
16
Writing Skills
Write
• Create a cluster
diagram
• Free write
The writer writes down whatever
comes to mind about the topic.
Ideas don’t have to be written
in complete sentences—they’re
just put down before they’re
forgotten!
• Do the research!
As students brainstorm and gather ideas, they may find they need to do some
research. For some writing projects, students may not have all the information
they need at hand to complete them. The next section in this book, “Researching
Skills” provides some advice about using sources of information and different
research strategies.
17
Writing Skills
Write
• Write Lists
Structured lists provide a Apartment Inspection:
simple, linear way to group Kitchen:
information from the • Appliances
generated ideas. Fridge, stove, microwave, washer and dryer
all work
• Cupboards
Using bullets or sub-points Empty, clean, not damaged
helps organize the ideas. • Counters
Clean, not damaged
Bathroom:
• Shower
Free of mold, solid grouting
• Fan
Works
• Toilet
Leak free, stable
Living Rooms:
• Blinds
Clean, open/close properly
• Flooring
Clean, undamaged
• Shower
Free of mold, • Blinds
Kitchen Clean, open/
solid grouting
• Fan close properly
Works • Flooring
• Toilet Clean,
Leak free, stable undamaged
Living
Bathrooms Rooms
Apartment
Inspection
18
Writing Skills
A. Paragraph Structure
• Complete an Outline
The next step in the writing process is to create an outline for the paragraph or
multi-paragraph composition based on the ideas as organized by the student.
The student should plan the order in which they want to present their ideas.
A. Paragraph Structure
A topic sentence introduces a paragraph and is typically the first sentence in the
paragraph. The topic sentence should be limited enough in scope so that it can be
adequately developed in six to eight sentences.
Poor Examples:
There are many things that cause cancer.
This topic sentence is poor because it is vague. “Many things” is not specific. The
topic is also too broad to discuss in six to eight sentences. In fact, a book could be
written on this topic.
Good Examples:
Friday is the best day of the week to go out for dinner.
Before you sign a rental agreement, you first need to inspect three main areas of the
apartment.
19
Writing Skills
A. Paragraph Structure
Writing a paragraph is hard work, but it can be easier if students follow this
paragraph structure to organize the ideas from their outline.
TOPIC SENTENCE
For a basic paragraph, start with the topic sentence.
This sentence reveals what the topic is about and the direction that the
paragraph will take.
BODY
The next part of your paragraph is the body.
The body of the paragraph supports the main idea with description, facts,
examples, and other details to help the reader understand the topic.
The writing should constantly prove, clarify, or support the main idea.
CONCLUDING SENTENCE
The last sentence in your paragraph restates or summarizes the main idea.
It can also draw a conclusion based on the ideas in the paragraph, or leave the
reader with a strong impression about the topic.
TOPIC CONCLUDING
SENTENCE SENTENCE
BODY
20
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Apartment Inspection
Before you sign an apartment rental agreement, you first need to inspect three main areas
of the apartment. First, you need to turn on the kitchen appliances such as the stove,
oven and microwave, to see if they are in good working order. Next, check the bathroom.
Take a look at the toilet to see if it is firmly secured to the floor and if there are any leaks.
Also look in the bath or shower and make sure it is free of mould. In the living areas,
inspect the floors. If there are bare floors, check to see they are clean and undamaged;
if the floor is carpeted make sure it is clean—especially if you or your roommates suffer
from allergies. Inspecting these few things before you rent an apartment will save you the
headache of having to move again.
Students should remember to give their composition a catchy title that grabs the
reader’s attention!
21
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Thesis Statement
A thesis statement introduces the focus of the entire multi-paragraph composition
and is typically the last sentence of the introductory paragraph. Just like a topic
sentence, it informs the reader of the composition’s main idea. The thesis statement
should be limited enough in scope so that it can be adequately supported in three to
five paragraphs.
Students should make sure their thesis statement expresses their attitude toward the
topic or indicates what the development of the topic will be.
Topic:
High School Graduation
Thesis:
A high school graduate will have an easier
time continuing with post-secondary
education, finding employment, and
earning a decent living.
Topic:
Apartment Inspections
Thesis:
When looking at an apartment to rent,
it’s important to thoroughly inspect three
areas: the kitchen, the bathroom, and the
living area.
The student who was writing about conducting an apartment inspection would
first go to the prewriting to develop thesis statement. Then the student would think
about the structure of the composition. In this case it would be organized spatially,
according to the rooms. Then the student would create an outline of the key points
for the composition: first an introductory paragraph ending in that thesis statement,
and then draw on their organized ideas, points and details to draft the outline for
the body. Finally the student would compose a concluding sentence that restated the
thesis and perhaps called the audience to action.
22
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Introductory Paragraph
and Thesis Statement
Opening: Have you ever been excited to move into a new place only to be
disapointed once you started to notice the little things wrong with it?
Thesis Statement: Prior to signing a rental agreement, the three most important
areas of your apartment to inspect are the kitchen, bathrooms, and living rooms.
Body Paragraph 1
Topic sentence: There are a few particular areas to pay
close attention to when you look at a potential kitchen.
• appliances
• cupboards
• counters
Body Paragraph 2
Topic sentence: Pay close attention to three areas of the
bathroom, and you won’t be caught with hard to fix problems.
• shower
• toilet
• fan
Body Paragraph 3
Topic sentence: While there are fewer things to look for in the
living areas, future costs can be avoided if you pay attention to
two areas during your inspection.
• flooring
• blinds/window covering
Concluding Paragraph
Thesis restatement: A careful look at the three most important areas of an apartment
can save you from renting a place that will cause you grief in the future.
Concluding remark: So go out and find yourself a great place—but remember to
check the details first!
Before they write, students should review their outline to be sure the ideas are fresh
in their minds. It’s a good idea to keep that outline close at hand and refer to it as
they write. This will help to keep the writing project focused.
In the first draft, students focus on getting the ideas on paper. They shouldn’t get
hung up on spelling, punctuation, grammar or perfecting every word or sentence.
That is the purpose of the next phase of the process.
23
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Have you ever been excited to move into a new place only to be disappointed once you
started to notice the little things wrong with it? Maybe you didn’t notice the way the floor
creaked while you were talking to the property manager who showed you the place. Maybe
you rushed through so quickly you forgot to actually look inside the shower stall. It’s easy to
picture yourself in a new place and maybe even focus on the things you like about it so much
that you don’t see future problems. It helps to focus on key areas while doing a walk-through
inspection. Prior to signing a rental agreement, the three most important areas of your
apartment to inspect are the kitchen, bathrooms, and living areas.
There are a few particular areas to pay close attention to when you look at a potential
kitchen. Open the fridge door, and check for any leaking inside. Don’t be afraid to open the
doors to look inside at the stove and microwave. If there is a washer and dryer, be sure to
inspect those, too. Turn on the appliances to make sure they work.
Pay close attention to three areas of the bathroom, and you won’t be caught with hard to
fix problems later. Is the shower free of mould? It’s hard to get rid of mould once it’s there. Is
the grouting solid, or is it chipping away? Try running the water. Take a look at the toilet, and
give it a flush. You don’t want to be stuck with a leaky toilet, or one that isn’t fixed solidly to
the floor! Finally, some people forget about the fan. But a working fan is very important in
the bathroom, especially if the bathroom does not have a window. If the fan doesn’t work,
you will end up having a problem with mould. Turn it on and make sure it works.
While there are fewer things to look for in the living areas, future costs can be avoided if you
pay attention to two areas during your inspection. Is the floor clean and undamaged? If it is
a wood floor and there are worn spots, you could get a sliver if you walk in bare feet! Or it
could end up putting holes in your socks. Does the floor creak loudly? This may not bother
you, but if you are going to live with anyone who is a light sleeper, think about what might
happen if you get up for a glass of water in the middle of the night! Replacing damaged
flooring is expensive. If the apartment is carpeted, make sure it’s clean, especially if you are
anyone you live with suffer from allergies. Also, you want to make sure the window coverings
are clean and functioning. Sometimes people forget to check that if they walk through an
apartment during the day, and then they have a bad surprise the first night they move in.
A careful look at the three most important areas of an apartment will save you from renting a
place that will cause you grief in the future. If you remember to pay close attention to these
details in your potential kitchen, bathroom, and living areas, you won’t be stuck exposing
yourself to harmful air pollutants like mould, or exposing yourself because you can’t close your
blinds! So go out and find yourself a great place—but remember to check the details first.
Once their first draft is complete, students should walk away from it for a while.
This will give the student a fresh perspective when they reach the next phase of the
writing process: Revise and Edit.
24
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Revising writing is more than just correcting spelling and grammar errors. It is a four-
step process that makes the writer’s words and sentences stick together.
1. Cut
As students reread their composition, they might see a sentence that doesn’t
seem to end or one that is repetitive. Another sentence might be padded with
unnecessary words.
3. Expand
As they read through a paragraph, students might realize that something is missing.
If they think they need to add information to clarify an idea, they should:
• define words and phrases if their meanings are unclear, or substitute better
words.
• give readers all the information they need to understand what is meant.
• add additional ideas to support their thesis statement.
4. Use transitions
Students should:
• use words or phrases that help link their ideas together in a logical way.
• use transitions to introduce ideas, conclude ideas, and move between ideas.
25
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
This list of the most common transitional words and phrases is arranged by category:
26
Writing Skills
B. Multi-paragraph Composition (Essay) Structure
Students then carefully review their work to correct sentence structure, punctuation
and usage.
Using a checklist is a helpful strategy for editing work. There are many editing
checklists available in grammar books or on the Internet. Students should look for
one that works well for them.
Criteria Self-Assessment:
Teacher
The writing… Have I done this?
27
Writing Skills
Reflective Writing
For example:
• Does the composition include their name, the date, and the title?
• Is it singled spaced or double spaced as requested?
• Is it typed, printed, or handwritten in blue or black ink?
Students then give their composition one final read to ensure it is error free before
submitting it.
Reflective Writing
There are many different types of writing students may be asked to complete. Along
with research writing (like doing a report or an essay) and response writing (used
when answering questions or doing quizzes), students should also be comfortable
with reflective writing.
28
Writing Skills
Reflective Writing
Often, people writing in a journal, diary, or blog use reflective writing to:
“It’s odd watching the politicians argue with each other during Question
Period. I don’t think young kids should see that, becuase it might
encourage them to not respect the government. I was really interested
in how even though the opposition kept addressing questions to the
Premier, he never actually answered, it was always one of the other
ministers. It sort of made me think of those American courtroom dramas
where the witness is pleading the 5th.”
The example references the lesson on parliamentary procedure, shares something the
writer learned or discovered, and makes a connection to another topic.
The criteria for logs or journals may differ from course to course, but the essence
is the same: How does this learning affect the learner? Has the learner’s opinion
changed? If so, how?
29
Research Skills
Conducting Research for a Report
Research Skills
Conducting Research for a Report
If the student assignment is
about something the student
has experienced, like their first
job, they won’t need to research
anything. But when they are
asked to write about
a topic that they don’t have all
the information about, they’ll
need to conduct research.
Creating a research report is a
skill that involves three steps:
1. Find a Focus
Students should first narrow the topic to something they are specifically interested in.
30
Research Skills
Conducting Research for a Report
To make the research task easier, students can refine a research topic by asking
themselves a series of critical or essential questions:
• Which of the topics that I’ve read about so far have interested me?
• Do I have any personal connection to any of the topics—family, friends, my
leisure time activities, and so on that would make the topic more interesting to
research?
• Have I studied any of these topics before?
• Do I already know of some resources I can access for any of the topics?
Here are some other ideas for ways to help the student focus their research:
- List what you know about the topic and any questions you have.
- Ask your teacher for more information on what’s expected.
- Talk about your project with friends and family members.
- Read a couple of articles on your topic. For example, try an
encyclopedia or magazine article, or a chapter in a textbook.
Whatever they decide, students should be sure to clearly identify the scope of their
research before they get too far into the research process.
31
Research Skills
Conducting Research for a Report
2. Gather Information
Asking themselves some questions will help students get started on the research
process.
ASK: What do I know List that information in your notebook.
What do I know? about this topic before There! You have already begun your
I look anything up? research.
ASK: What information List any questions you have about it.
What I do want
do I want to find out
to know? about the topic? Remember—the more general your
questions, the higher the chance that you
will be overwhelmed with information
How am I going Break down the when you begin to do research. Make
to find out? process into stages: them as specific as possible.
Here are some tips students should bear in mind while gathering information.
The Internet
The Internet offers a massive collection of information that can be valuable, but
because it’s so large and uncontrolled, students need to use special strategies
to use it effectively. To learn how to effectively find information they can trust,
have student refer to Using the Internet.
Other Sources
Because the Internet is easy to access, students may be tempted
to use it as their only source of information on the topic. But, in doing
so, they could be overlooking some important knowledge that is only available
in print or on an audiovisual resource. For ideas on what else to see, check out
Where and What to Find.
Evaluating Information
Not all information is created equally. Students must be careful not to
think that “just because it’s published it must be true.” How can students
tell if information is reliable? There are some easy questions they can ask
themselves. Students should review the section on building critical
reading skills in the Foundational Skills Package.
32
Research Skills
Conducting Research for a Report
Here is a list of places students can find information, and the kinds of information
they can look for while conducting their research.
Libraries
The local public library, or school library is a great place to start. They will have some
or all of the following:
• useful books students can borrow for free
• databases of articles
• encyclopedias and other reference material on CD or online
Students should look up the library collections online, or phone the librarian if they’d
like to find out more about possible resources before going to the library by themselves.
Students should also remember their textbooks can be a great source of reliable
information!
33
Research Skills
Conducting Research for a Report
Interviews
Talking to other people can offer students ideas and perspectives that they may not
have considered. Students could ask people what they think about the topic, and the
people say something that might be used in the composition, students should take
note of their words as well as the date and place of the interview. It is important to
get the spelling of the person’s name correct.
If students know people who have lived the experience of one of the issues related to
the topic, they might want to conduct an interview.
Here’s How!
Students should:
• ask the person if they could speak with them about their experiences.
• ask a few questions to direct the interview.
• show the person the composition topic, and listen.
• jot down notes or use a recorder to help keep a record of their comments.
• thank the person for sharing their story at the end of the interview.
• offer the person a copy of the composition when it is complete.
Have students cite the interview in their list of resources used in the research.
3. Use of Information
Making Notes
Students probably have some favourite ways for making notes on information such as
writing or diagraming on notepaper, using a word processor or recipe cards, or using
a recording device, or digital camera. Review the prewriting section.
Tracking Sources
There’s nothing worse than having a great piece of information and forgetting where
the student found it. This will mean that they can’t use it because they are not able
to cite its source. Students will need a system for tracking where they found their
information right from the beginning. The best approach is to create a citation right
away. Students can do this by writing it out, creating an electronic file or by using
The Citation Machine.
34
Research Skills
Searching the Internet Effectively
Plagiarism
Plagiarism is the copying of original words, images, or ideas of others and using them
as one’s own. It is an offence because people legally own their work. One of the most
common – and often unintentional – ways students plagiarize is to cut and past
information into their project and not document it with a citation. It’s easy for teachers
to catch plagiarism, so students should be careful to avoid plagiarizing. Instead,
students should put useful ideas into their own words and cite the source. Or, if there
is a particularly useful bit of information, students can quote it exactly and cite it. This
way, both the student and the original author are winners!
Boolean Search: a way to combine multiple terms when searching the Internet
The + sign directs the search engine to search for both terms.
(The word AND may also be used.)
TERM + TERM
(Example: eagles + habitat)
Quotation marks direct the search engine to search for a group of words in a specific order
TERM + “PHRASE”
(Example: eagles + “Vancouver Island”)
The – sign directs the search engine to disregard sites with a term or phrase.
(The word NOT may also be used.)
TERM + “PHRASE” – “PHRASE”
(Example: eagles + “Vancouver Island” – “Bed and Breakfast”)
The word OR directs the search engine to find sites that include either of the terms.
TERM OR TERM
(Example: eagles OR raptors)
35
Research Skills
Searching the Internet Effectively
The advantage of Boolean searching is obvious. Students get the information they
need faster and more easily. The more specific students are with their search terms,
the more efficiently they will find the information they are after. And, by really
thinking through their search terms from a vague beginning to a detailed search,
students will find that they have a better sense of the topic they are researching.
Students should also remember that most search engines have an “advanced search”
option that allows them to compose a search with many terms. This feature offers
students more guidance than composing their own Boolean searches.
Students should remember that the Internet should be used as a source of valuable
and reliable information. But, searching for that information is kind of like searching
for gold. They have to go through tons of rock to get to it!
36
Research Skills
Citing Sources
Citing Sources
MLA Style Guide
A Note about MLA and APA Styles:
This Writer’s Style Guide mainly uses Modern Languages Association (MLA) style. It is
the preferred style in many North American colleges and universities, particularly for
English courses.
The MLA and APA styles do not normally use footnotes or endnotes to indicate
sources of information. Those kinds of documentation were once more widely used,
and students should be aware that some history and other courses might still require
them. Once students have learned to apply MLA style consistently, they will find that
they can soon learn alternative styles if the need arises.
Students who are writing by hand should underline words that would call for italic
type in standard usage (e.g. titles of books).
Page Identification
Pages should be numbered consecutively in the upper right-hand corner of each page.
Numbering starts with the number 1 for the first page of content, which is usually the
first page after the title page.
On the same line as the page number, any other information that the assignment
directions require is added. If students are using a word processor, all of this
information belongs in the header.
Margins
Margins should be at least 2.5 cm, or at least 1 inch.
37
Research Skills
Citing Sources
• Use ellipsis (three space periods . . . like this) to indicate words that have been
omitted within a quotation. Precede the ellipsis points with a period when the
omitted words are at the end of a sentence (like this . . . .)
• Place quoted material within double quotation marks (“ c”). Single quotation
marks are only used when they are needed to replace the double quotation marks
appearing in the quoted passage.
• Use block quotation style for poetry of at least two lines, or for other quotations
of at least four lines. The block quotation is not enclosed in quotation marks, but
is indented at least 1 cm or 5 spaces. The block quotation is single-spaced. The
statement introducing the block quotation often ends with a colon. Here is an
example:
Hinchcliffe explains why she believes Thorstein Veblen had serious misgivings
about the relevance of social Darwinism to history: “Veblen describes his own
evidence as ‘less than convincing’ in several chapters.” (341)
38
Research Skills
Citing Sources
• Show the break between the lines of poetry with a slash (/) when they are quoted
within a paragraph. The original capitalization at the beginning of the second
line is retained (e.g. “Of man’s first disobedience and the fruit / Of that forbidden
tree, whose mortal taste…”).
• Keep the original indentation and line breaks intact when using block quotation
style. Here is an example of a stanza from George Herbert:
Man
My God, I heard this day,
That none doth build a stately habitation,
But that he means to dwell therein.
Abbreviations
Students should keep abbreviations to a minimum. Prime Minister, Governor
General, President, Vice President, the Reverend, Professor, military titles, days of the
week and months of the year should not be abbreviated.
Italics
Students should use italics for emphasis and for:
• the titles of books and periodicals.
• foreign language words and phrases (if not yet brought into English).
• names of newspapers, with the city italicized if it is part of the paper’s name (e.g.
The Globe and Mail of Toronto / The Victoria Daily Times).
Students should not italicize the titles of articles, lectures and chapters. Quotation
marks should be placed around them.
If students are writing by hand or do not have italic type available, they should
underline instead of italicize.
39
Research Skills
Citing Sources
Numbers
In general, numerals are used for numbers 10 and above. (12, 103 etc.) Numerals are
used for scientific numbers (7g), years (1984, 2001), and parts of a book (pages 9-11).
Words are used for numbers with two words: “seventy-five”. Words are also used for
approximate numbers, as in “over two hundred people” and for a number that begins
a sentence. Words are also used when they are more readable, e.g. a budget of $2.5
billion, ten 5-point scales.
Punctuation
Periods and commas are always placed inside (before) closing quotation marks. All
other punctuation marks are placed outside (after) the closing quotation marks unless
the other punctuation mark is part of the quoted material (e.g. “Is this a metaphor for
life?” he asked.).
Spelling
Students should use a Canadian dictionary for spelling and usage. Where more than
one spelling is given, the first spelling listed should be used. Students should be
careful to be consistent in their spelling throughout the writing.
Identifying People
The first time a person is referred to, the person’s full name and title is used. After
that, the surname is sufficient if there is no possibility of confusion.
The titles of books, periodicals, plays, long poems, films, TV programs, CDs, CD-
ROMs, websites and works of art should all be italicized.
Titles of articles, essays, short stories, interviews and short poems should be written
within quotation marks.
40
Research Skills
Citing Sources
Citing Sources
Passing off other people’s ideas as one’s own is plagiarism. It is a major academic
offence.
Students do not need to cite sources for matters of common knowledge. It is hard
for some students to know what is “common knowledge,” but it becomes easier with
experience. Assigned readings are not common knowledge. These should be cited
even though the instructor will know where the student obtained the information.
Parenthetical Documentation
If students use someone else’s words or ideas, they must cite the source, including the
page number if appropriate, in parentheses. Citations for electronic sources such as
web sites should include the paragraph number.
Steinbeck’s female characters are often strong people who “guide their husbands
through their moments of instability” (Falkenberg 17).
Steinbeck often created strong female characters who were able to guide their
husbands through moments of instability (Falkenberg 17).
If the author’s name is mentioned in the writing, cite only the page or paragraph
number.
Falkenberg notes that Steinbeck created strong female characters who were able to
guide their husbands through moments of instability (17).
If the entire work is being acknowledged, students can simply include the name of
the work and its author in the text. An example is: “Ray Carver earned his reputation
as a ‘dirty realist’ with What We Talk About When We Talk About love, a collection of
tales of woe from the dark side of the American dream.”
When students cite lines from a play, the citation must include the act, scene and
line numbers rather than the page.
In Shakespeare’s Hamlet, we are told that “The play’s the thing” (2.2.633).
41
Research Skills
Citing Sources
• Centre the heading “Works Cited” near the top of the page. A double space is left
after the heading before beginning the first entry.
• Begin the entry flush with the left-hand margin. If the entry runs to a second
line, that line is indented by at least one centimeter or five spaces.
• Use the punctuation shown in the “Examples of Works Cited (MLA Style) part of
this guide.
• Replace the author’s name with three hyphens and a period if the author’s name
would be repeated in the list of works cited. This shows that more than one
source of information written by the same author has been used in the research.
42
Research Skills
Citing Sources
43
Research Skills
Examples of Works Cited (MLA Style)
Anonymous article
“Importing Full Employment.” Financial Post 17 July 1965: 6–7.
44
Research Skills
Examples of Works Cited (MLA Style)
Web Sources
Professional site
English Language Centre Study Zone. University of Victoria. 1997. University of
Victoria English Language Centre. Mar. 2006
<http://web2.uvcs.uvic.ca/elc/studyzone/>.
Personal site
McLean, Jose. Home page. May 2006 <http://www.josemclean.com>.
Article in a magazine
Doherty, Hannah. “Global Warming.” Earth Watch. Oct. 2006. Dec. 2006
<http://www.earthwatch/warming.com>.
Other Media
Interview that you conducted
Tanaka, Stacey. Personal interview. 28 Nov. 1999.
Sound recording
Dylan, Bob. Nashville Skyline. Columbia, 1969.
Film or video
Under the Willow Tree: Pioneer Chinese Women in Canada. Dir. Dora Nipp. National
Film Board, 1997.
CD–ROM
Zebu. The Oxford English Dictionary. 2nd ed. CD–ROM. Oxford: Oxford UP, 1992.
Image
Huynh Cong Ut. Phan Thi Kim Phuc Runs From Trang Bang Village, Associated Press,
June 8, 1972.
45
Visual Presentation Skills
Using Graphic Organizers
Concept mapping will help them analyze a problem or situation and provide more
information to make a decision or to represent information visually. Concept mapping
is one type of graphic organizer. Other common graphic organizers include:
• Venn diagrams
• Compare and contrast charts
• Classification charts
• Idea maps
For example, a student might use a Venn diagram to compare and contrast two types
of family groupings. This is an example of knowing the purpose and choosing the
tool.
Venn Diagram
A Venn diagram is a graphic organizer used to show how concepts are similar and
how they are different. Venn diagrams work best when short words or phrases
can capture the concepts. Similarities are indicated where the two circles overlap.
Differences are then displayed in the non-overlapping sections.
Agricultural Family
Pre-industrial Family
• 11 000 yrs ago
• towns formed • 1000 years ago
• farm and • large families
animal focus • technology advances
• patriarchal
• agricultural • craftsman in homes
communities
46
Visual Presentation Skills
Using Graphic Organizers
Classification Chart
A classification chart is used to organize information under relevant or related
categories. The top of the chart indicates the broad category. Examples or definitions
fall in the columns beneath.
47
Visual Presentation Skills
Creating a Visual Design
Teens
and
Racism
Where does
How do racism happen?
Are teens
teens affected by
perpetrate racism?
racism?
Stats on how
How often it happens
racism
affects me
Personal stories of
My story My aunt’s story
racial harassment
Creating a Visual
Design
Many student assignments will
involve creating visual design
pieces such as collages or posters.
In creating an effective visual
design piece, students will go
through many of the same steps
as for any writing project, but with
an additional step. The difference
is that how the student presents
information is as important as the
information itself.
Students must remember that whether they are using a computer to create their
visual design pieces or they are creating them by hand, they will still apply the
principles that follow.
48
Visual Presentation Skills
Creating a Visual Design
• Who is the audience that the information is being communicated to. Students
should consider things like their age, gender, and interests to provide the
information they need in a way that will appeal to them.
• What details does the audience need to know and what should they do with
the information? This includes providing relevant details, such as contacts and
schedules, as well as reasons to attend an event or perhaps reasons to agree or
disagree with something.
• Where does the event take place? Students should be careful to be specific. For
example, the name of the location must include the street address and the room
name or number.
• Why should the audience care? The information presented should offer a reason
for people to care about the information being communicated.
Here’s an
example of Dog owners, speak up for
a poster that
answers these your best friend!
questions Public Forum: Off-leash
succinctly:
Access to Parks
Attend this forum to support off-leash
access, during specified times, at ten
city parks.
FACTS:
• 77,500 people live in Victoria
• Over 25% of the population own dogs
• There are 52 city parks
• Only 1 park currently has off-leash access
49
Visual Presentation Skills
Creating a Visual Design
Organizing:
Visual Design Projects Must Include Significant and Relevant Details
Students need to think carefully about how they organize the presented information.
Bring your bike and basic tools; we’ll supply the rest.
50
Visual Presentation Skills
Creating a Visual Design
Effective composition:
• includes a focal point; one central area of interest.
• arranges all elements to achieve a balanced, attractive layout.
2. Sketch the design elements out on a piece of graph paper that is the same
proportion as the finished page.
• The first step is to draw a border or frame inside all the edges of the graph
paper to define the area the elements must sit in.
• The frame is usually the same distance from the edge of the paper on either
side and along the top. The distance from the bottom of the paper is usually a
bit larger.
51
Visual Presentation Skills
Creating a Visual Design
Graphics add interest to a layout. They can also add context by showing a product, a
point of view, or illustrating a concept. Large graphics, such as photographs and
illustrations draw the eye, so they should be placed next to details important to the
audience. Small graphics, such as geometric shapes, add balance and interest to a
layout. Vertical and horizontal lines do this too and can also act as separators for
blocks of information.
(composition)
52
Visual Presentation Skills
Creating a Visual Design
Typeface refers to a family of type, all sharing the same design. For example, Times,
Palatino, Arial, and Verdana are all different typefaces. (In word processing software,
the term font is used.) The typeface conveys a look or personality. Decorative
typefaces are available, but they should be used sparingly, usually only in a headline
to set the mood.
Flush left or justified are used for large areas of type. These two alignments are the
easiest to read. Centred alignment is used for headlines, titles, and shorter groups of
type. Flush right is used less often as it is the most difficult to read, but works well
for shorter groups of type in some layouts where it helps to balance elements.
53
Visual Presentation Skills
How to Read Visual Texts
To improve their own sense of design, students should start by analyzing visual
designs that appeal to them. They should think about the composition of the samples
by asking themselves some questions:
Answering these questions will give students guidance as they plan their own designs.
Answer A:
Start by going south on Government, then turn right onto Superior, which turns
in to Southgate, all the way to Cook Street. Go north on Cook Street until you
reach Fort Street, where you’ll turn right. Go up Fort Street and turn left onto
Fernwood Road. Go approximately six blocks until you reach the Belfry Theatre.
Answer B:
Most people pick B, the map. In this case the map is more efficient at presenting the
information than the written instructions.
54
Visual Presentation Skills
How to Read Visual Texts
Different visual elements can provide the audience with a lot of information.
A visual text conveys information through an image. Some, like maps, are primarily
image, supported by some words. Others like flowcharts, may hold blocks of sentences,
but the arrangement of these blocks conveys a sequence, adding meaning that the
sentences alone do not have. Some visual text conveys meaning using no words at all:
for example, the male and female characters found on washroom doors.
What is the visual’s purpose – to instruct, persuade or create interest? (For example,
the floor plan below instructs people that the bathroom can be accessed from both
the master bedroom and family room.)
Wayne
Master Ron
Bedroom
Foyer
Joe
= 10 hockey sticks
broken per season
What type of information, numbers, shapes, concepts or sequence does this visual
depict? (The Professional Hockey Player Stick Breakage chart above depicts how many
hockey sticks each player has broken.)
It is important to read the written information in visual text such as titles, labels
legends, and notes. In the hockey stick diagram, there is a title that tells you what the
diagram represents: “Professional Hockey Player Stick Breakage”. The legend at the
bottom gives more important information (“one hockey stick equals 10 sticks broken
in a season”) so we know Joe broke 60 sticks, not 6.
55
Visual Presentation Skills
How to Read a Chart or Graph
1. Pie Chart
A pie chart is most useful for showing what percentage of the whole a particular item
constitutes. For example, what percentage of the population is between the ages of 19
and 35? Consider the following pie chart:
Population by Age in Kamloops, BC The title tells the reader that this pie chart is
about the population of Kamloops, BC. The
0-18 legend at the right tells the reader that there
17%
19-35 are four age ranges: 0–18 years old, 19–35 years
36%
22% old, 36–50 years old and 51 years old and older.
36-50
Each colour corresponds to the matching colour
25% 51+ in the pie chart to the left.
The legend indicates that light grey is for ages 0-18 and the light grey “slice” shows
us that 17% of the people in Kamloops are in this range. We can also see that people
who are between the ages of 36-50 make up the most numerous group.
It should be noted that the pie chart says nothing about the actual population
of Kamloops. The reader cannot tell how many people actually live there. That is
acceptable because a pie chart is usually used to show the proportions of a whole
rather than the actual total numbers themselves.
$40,000
The title tells the reader that this
bar graph is about average annual
income and the scale along the $30,000
bottom explains that there is data
for four provinces. The vertical $20,000
scale along the left tells the reader
that the data is in Canadian $10,000
dollars. Alberta Ontario Quebec P.E.I.
Province
56
Visual Presentation Skills
How to Read a Chart or Graph
A quick glance at the bar graph tells the reader that Albertans have, on average, the
highest annual income and that PEI has the lowest of the four provinces.
Income ($CDN)
The point at which the line intersects $50,000
the scale on the left tells the reader
the average annual income, in this $40,000
case about $56 000. (Note that this
value is an approximation. The $30,000
line lies a little more than half way
between $50 000 and $60 000, but $20,000
the graph is not precise enough
to show the exact value. That is $10,000
acceptable because most graphs are Alberta Ontario Quebec P.E.I.
intended to give a general overview.) Province
3. Line graph
A line graph is most useful for showing how a certain value changes. For example, the
following graph shows the average monthly temperature.
0
J F M A M J J A S O N D
Month
57
Visual Presentation Skills
How to Create a Chart or Graph
But how does the reader read this graph more precisely? What if they want to know
the average temperature in June? To do this, the reader first locates the month of
June on the bottom scale and then draws a vertical line up until it intersects with the
temperature line. From the point where the two lines intersect, the reader draws a
horizontal line to the Temperature scale on the left.
20 C.
15
Even without determining exact
temperatures, this line graph also
10
shows the reader that the average
temperature in Vancouver is
5 highest in July and August and is
coldest in December and January.
0
J F M A M J J A S O N D
Month
The first step is to total all the singe pieces of fruit sold. 500 oranges + 250 apples +
125 bananas + 125 pears = 1000 pieces of fruit.
The next step is to calculate the percentage for each type of fruit. To do this the
number of each fruit is divided by the total:
58
Visual Presentation Skills
How to Create a Chart or Graph
Apples
Bananas
To add clarity, the percentages can be added in the Fruit in a Produce Stand
appropriate slices of the pie.
Apples
The use of colour adds even more clarity to the pie 25%
59
Visual Presentation Skills
How to Create a Chart or Graph
City
60
Visual Presentation Skills
How to Create a Chart or Graph
The next step is the most important. The scale must be determined for the vertical axis.
Rainfall (mm)
many make the graph crowded and hard 1000
to read; too few make the graph vague and
750
ineffective. In this case, gradations of 250
mm seem appropriate. The vertical axis 500
1000
ruler, draw a bar from the horizontal axis to
a little less than half way between 1000 mm 750
City
As in the example of the pie chart shown above, colour helps communicate
meaning. In this case, blue would be a good choice for drawing the bars since it
is the colour most easily associated with rainfall.
61
Communication Skills
Communicating with Teachers
Communication Skills
Communicating with Teachers
When communicating with their teachers or other people from their school, it
is important for students to consider their tone and word choice carefully. This
is true whether they are communicating by phone, by email, face-to-face, or
through an assignment.
Students should:
Poorly written:
Hey, Mr. M. How come the textbook says the last Census was in 1997.
I don’t get it maybe I’m just a dumbass.
Later,
Jill
Problem 1: This email contains run-on sentences making the content difficult to
understand. This student has not proofread her note before posting it.
Problem 2: This learner may be trying to use humour to deflect criticism, but the
effect is one of casual disregard. Students don’t have to apologize for
not understanding, but they do have to be their own advocate.
Problem 3: The language and tone is too informal for school communication.
Students might say “Later” to a friend, but a more formal salutation
would be more appropriate to this environment.
62
Communication Skills
Communicating with Teachers
Well Written:
Hi Mr. Marker,
I was wondering if you could clarify this for me. There is conflicting information
between what I was reading on page 32 of the textbook, and what is written at
this website: www.censusRus.com. The two sources seem to be drawing different
conclusions from the same information. I wonder if I am misreading something
and I am hoping you can help clarify.
This revised email is more appropriate: the email is friendly, easy to follow, and
the language is appropriate for student/teacher communication. Notice the learner
quotes a source of course information and an outside link – showing that she tried
her best to answer her own question. She clearly points out the discrepancy and asks
politely for clarification.
Students should:
63
Communication Skills
Communicating in Online Discussion Boards
Items within the Acceptable Use Policy fall into the following categories:
Account Integrity
Students, as users, are responsible for their own accounts, including discussion notes,
file transfers, or any other data they transmit. They should not let anyone else know
their ID or password.
Students should:
Students who are unsure of their user account guidelines should check with their
school.
64
Communication Skills
Communicating in Online Discussion Boards
Netiquette
Netiquette refers to behaviour online, and is very important in public and
educational systems.
Every participant using the delivery system must be treated with respect. The online
discussions are open to all members of the student’s class, and messages students post
to those discussions reflect the student’s personality and behaviour.
Behaviour Guidelines
Students should:
• avoid humour and sarcasm. They do not read well in this online medium
and can be offensive to others.
• be aware that messages can seem unintentionally blunt or terse. Using
closing salutations (such as “cheers” or “bye for now”) help to make
messages friendlier.
• remember that participants include many people of different genders,
cultures, ages, ability, religions, and experiences. Students must be sensitive
to the feelings of others in this diverse delivery environment.
• be warned that swearing, offensive language, and harassment of another
person will not be tolerated.
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Communication Skills
How to Respond to Discussion
Introducing Themselves
Most courses will ask students to make an introductory post.
Guidelines for students:
• Include their name
• Include their experience or prior knowledge
• Ask questions they have about the course
• Check that their post is complete and error free
• Follow their instructor’s lead
4 2
3 1
Exceeds Approaching
Meets Expectations Unsatisfactory
Expectations Expectations
“Hi! My name is Jill “Hi! S’up, peeps! It’s Jill “Hi. I’m Jill. Hope we “I’m Jill. I don’t know
Hill, and I am really in the house! Let’s rock lern [sic] lots! Is this anything about this
excited about taking this course! If you want course like last term’s?” course”
this course. I have to study together some
never taken an online time, hit me up on Even in informal Jill does provide her
course before, but I email!” discussions, name but no context,
enjoy emailing, texting, misspellings and no other information,
and other electronic It has a fun tone, but abbreviations are and her tone doesn’t
communications. Does no real content. It a distraction and really encourage any
anyone want to have does introduce the might leave a bad interaction.
instant messenger learner, and makes impression. Most
study-chats? I live in the offer of further Internet browsers will
Vancouver, by the way!” interaction. check spelling to make
errors easy to correct.
Although the courses
have secure logins and
passwords, students
should remember that
it’s still not a good
idea to post phone
numbers or addresses
in a course discussion.
66
Communication Skills
How to Respond to Discussion
4 2
3 1
Exceeds Approaching
Meets Expectations Unsatisfactory
Expectations Expectations
“I thought the article “I would use a dog park “Dogs rule, cats drool. “I don’t know about
about dog parks if I had a dog and no No one should have dogs. Maybe they don’t
(‘My Pointer’s Dog yard. The only thing is dogs if they don’t have like being outside.”
Park pointers’) was people don’t clean up a yard. Especially big
interesting, and it made after their mutts and dogs.” This post does
me feel differently that would be gross.” not even seem to
about keeping pets in There is only a vague reference the lesson,
the city. One thing I This learner did not reference here to the even though it is on a
wondered about was reference the article, lesson and article similar topic.
if vets saw a greater or and does not actually topic.
lesser level of illness in make it clear what
dogs that visited open the post is about. She
dog parks. I found this does make a comment
site, maybe some of you about dog parks
are interested: www. though!
dogzinthepark.ca.”
This is a thorough
post. The learner
clearly has read the
article and reflected
on the information.
The learner even
provides a link for
others to visit.
67
Communication Skills
How to Respond to Discussion
4 2
3 1
Exceeds Approaching
Meets Expectations Unsatisfactory
Expectations Expectations
“Hi Bill-- Jill here-- I read “Hey Bill-- cool “I was wondering if “Thanks for the
your post about Family comments and your parents did the information about your
Traditions. When I was a links about Family same stuff when they tradition. Did you like
kid, my parents used to Traditions-- thanks! were kids?” writing the post?”
make elaborate Easter Have you ever tried
Egg hunts for us, like in to teach someone Students must Nice tone, but not a
the article by Silverstein else about your P____ remember to very deep question.
we read. When you (what was the name?) reference the original Doesn’t show if the
came to this country, tradition? Was it easy to information. As a learner did anything
did you find some of explain to a stranger?” stand-alone post, more than just skim
our traditions odd? Do would this question over the post.
you think you will do This learner does make sense? It only
some of your family address a learner’s takes a second to copy
traditions with your post specifically, didn’t and paste a quote.
kids?” to go back to Bill’s
post to check on the
Even if the tone of a proper terminology. It
discussion group is shows lack of respect
informal, students for both the classmate
always need to be and the learning
clear. Notice how the process.
learner addresses the
classmate, references
the topic, connects
to self-experience,
then asks a question
that requires thought,
reflection, and
extension.
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Communication Skills
How to Respond to Discussion
Reply to a Question
Students should:
• reply appropriately.
• reference the question.
• provide a full answer.
• offer extended thoughts to further the discussion.
4 2
3 1
Exceeds Approaching
Meets Expectations Unsatisfactory
Expectations Expectations
“Thanks for the “Thanks for the “In answer to your “I don’t understand the
question Margaret! question about my question, I found... question”
You wanted to know post. It reminded me of [gives brief information,
if [Direct quote of [offers some information does not address If learners truly
the question]. Well, on topic]...I don’t know question fully].” don’t understand
I discovered that...... if that answers your the question, they
[answers fully]. question.” The tone is indifferent. should begin by
Margaret, I noticed you Only a brief, general replying with a quote
wrote about…[makes The tone is response is provided. from the question,
a connection]....and appropriate here, or reword it in a way
I think our topics are but the learner that the learner does
quite similar. I have a answers the question understand, and
short video on the topic only generally, not answer that question.
I could post if you’d like specifically. There is no Or, the learner should
to know more.” extension of learning. email their instructor
offline BEFORE their
The learner reacts response is due and
positively to the ask for clarification.
question, rather If they must reply
than defensively. She with an “I don’t
quotes the original understand,” learners
question, indicating must be very careful
that she has read it. with their tone, and
She ends adding more offer an apology for
to the topic. stopping the flow of
discussion.
69
Communication Skills
How to Respond to Discussion
Express an Opinion
Students should:
• express an opinion if they have been asked to do so.
• make sure to give clear and logical reasons to back up the opinion.
• quote facts and sources from within and outside the course.
• choose their words carefully to express an opinion without being offensive.
4 2
3 1
Exceeds Approaching
Meets Expectations Unsatisfactory
Expectations Expectations
“I support same-sex “I think it’s appalling “I think laws against “I think it’s stupid we
marriages because that people are against same-sex marriage are are studying same-sex
the commitment same-sex marriage. morally right!” marriage. I’m never
between two legal and It makes me sick that getting married.”
competent adults is people aren’t allowed to This learner expresses
not the business of the live their lives if they are an opinion, but This learner offers an
government.” not hurting others.” doesn’t back it up with opinion that is off-
facts or feelings. topic.
The learner uses facts This learner makes
from the course, an impassioned
as well as outside statement, but doesn’t
sources to back up back it up with facts,
the opinion. The just opinions. Some of
learner chose words the language is more
that express the charged than it needs
opinion without being to be.
inflammatory.
70