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    Social Aware-Ness: Eq@Work Playbook Part 3/4 Humansatwork - Io

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    ramo_sab
    This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

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    Social Aware-Ness: Eq@Work Playbook Part 3/4 Humansatwork - Io

    Uploaded by

    ramo_sab
    65 views16 pages
    This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

    Original Description:

    free pdf book

    Original Title

    EQ-3-Playbook-Social-Awareness

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    This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    65 views16 pages

    Social Aware-Ness: Eq@Work Playbook Part 3/4 Humansatwork - Io

    Uploaded by

    ramo_sab
    This document discusses social awareness and emotional intelligence (EQ) at work. It introduces a playbook for developing social awareness at three levels: individual, team, and organizational. At the individual level, it emphasizes listening skills and delivering compassionate feedback. At the team level, it provides a framework for giving feedback that creates impact. At the organizational level, it discusses making virtual meetings more effective by doing preparatory work and bringing out the best in all participants. The document argues that social and emotional skills will be increasingly important for organizations to thrive in a fast-changing world.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 16
    At a glance
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    The playbook discusses developing social awareness at the individual, team and organizational levels with a focus on empathy, listening skills and compassionate feedback.

    Some of the key elements of social awareness discussed include empathy, listening loudly, understanding different interpretations, and awareness of yourself and others.

    The playbook provides tips for leveling up listening skills such as focusing fully on the speaker without distractions and avoiding internal judgements.

    SOCIAL

    AWARE-
    EQ@WORK
    playbook part 3/4
    humansatwork.io NESS
    Welcome

    Why does this playbook exist?

    2 ●
    ●
    ●

    ●
    3
    An introduction

    Social Awareness
    Organisation

    Team

    Individual
    Individual
    “Most people think empathy is just
    something you reserve for your family
    and your friends, but the reality is that
    it’s an existential priority of a business.”
    - Satya Nadella, CEO Microsoft

    Nadella has on numerous occasions emphasised how empathy


    is his leadership superpower. Microsoft’s share price has
    tripled under his leadership since he took over in 2014!
    Social awareness with yourself

    Listening loudly

    “People will forget


    what you said, but
    people will never
    forget how you
    made them feel.”
    - Maya Angelou
    📕 Framework

    The cycle of listening loudly

    Your mind is busy with


    how to reply

    Your eyes drifts off,


    You react to something and you start
    said and want to get fidgeting
    You get distracted and your point across
    your thoughts wander off
    to your next meeting You’re internally judging
    the person, their thoughts,
    You have the urge to reply or way of speaking
    to a particular point
    🏆
    🚀 Practice

    Leveling up your
    listening skills!
    Social-awareness with your team

    Compassionate and critical feedback

    “There are no facts,


    only interpretations.”
    - Nietzsche

    …
    📕 Framework

    Step 1: Reframe your feedback

    …
    …
    …
    …
    …
    …
    …
    …

    … …
    🚀 Practice

    Step 2: Deliver feedback that creates an impact

    Reflect and adapt:


    Social-awareness with your organisation

    Virtuous virtual meetings


    “When we seek to
    discover the best
    in others, we
    somehow bring
    out the best in
    ourselves.”
    - William Arthur Ward
    📕 Framework

    Do the work to set you up for success

    1 2 3
    🚀 Practice

    Meetings that bring out the best of everyone


    In a world where the pace of change has never been
    this fast (yet it will never be this slow again),
    how might we build resilient and healthy
    organisations that thrive and embrace this change?

    The answers may well lie in EQ.

    Which elements of emotional intelligence


    do you and your team seek to practice?
    Recommended

    If you’re hungry for more


    Idea on how to practice empathy daily Brainstorming for introverts
    1 2

    Handling negative emotions at work Cultivating empathy with you team


    3 4
    Until next time

    Behind the scenes

    learn more at
    humansatwork.io

    check out
    join our our leadership
    mailing list workshops

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