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2 Weeks 2 Weeks 2 Weeks 2 Weeks

The document outlines the stages of content creation and posting, including generating ideas, producing content, validating content, approving content, and posting content within 2 weeks for each stage. It also shows the feedback review and response stages of reading and categorizing customer responses as good, neutral, or bad and providing a post response within 2 weeks if needed by escalating bad responses to the next level.

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Rahul Aryan
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0% found this document useful (0 votes)
29 views

2 Weeks 2 Weeks 2 Weeks 2 Weeks

The document outlines the stages of content creation and posting, including generating ideas, producing content, validating content, approving content, and posting content within 2 weeks for each stage. It also shows the feedback review and response stages of reading and categorizing customer responses as good, neutral, or bad and providing a post response within 2 weeks if needed by escalating bad responses to the next level.

Uploaded by

Rahul Aryan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Abhi/Shrikant Content Creation and Posting Stages

Generate Produce
Ideas Content
Start
Content Creation and Posting Stages

Validate
Content
AB/HJ/Gur

Rejected
VP/HP

Approved
Post Content
End

≤ 2 Weeks ≤ 2 Weeks ≤ 2 Weeks ≤ 2 Weeks

Feedback Review & Response/Interaction Stages


Abhi/Shrikant

Read & Categorize


Customer Response

Good/Neutral Bad
Content Creation and Posting Stages

Pathway to NSDL
Pathway to
TBC

(escalation
NSDL
required)

Provide Post
response
TBC

Post Response
Provided

≤ 2 Weeks ≤ 2 Weeks ≤ 2 Weeks

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