Ethnography in Qualitative Research: A Literature Review: ISSN 1948-5476 2018, Vol. 10, No. 3
Ethnography in Qualitative Research: A Literature Review: ISSN 1948-5476 2018, Vol. 10, No. 3
Ethnography in Qualitative Research: A Literature Review: ISSN 1948-5476 2018, Vol. 10, No. 3
Education
ISSN 1948-5476
2018, Vol. 10, No. 3
Received: May 27, 2018 Accepted: June 15, 2018 Published: August 23,
2018 doi:10.5296/ije.v10i3.13209 URL: https://doi.org/10.5296/ije.v10i3.13209
Abstract
Qualitative data allows researchers an opportunity to explore areas of interest in a more in-
depth manner, paying special attention to the cause, order, and purpose of behaviors and
events. One method of qualitative data is ethnography. Ethnography lacks a singular
definition but possesses several characteristics that are consistent across scholarly debates.
Ethnography plays an important role in qualitative research, as it seeks to answer the
reasoning behind many elements of human behavior and social events. This paper will
explore the history of ethnography, the types of ethnography, the advantages, limitations, and
ethical considerations of ethnography.
Keywords: Ethnography, qualitative research, advantages, limitations, ethics, data.
1 http://ije.macrothink.org
1. Introduction
Qualitative research is often viewed as the narrative equivalent of quantitative research.
Seeking to answer the “whys and hows” of human behavior and events, qualitative research
allows for an in-depth examination of data that is often accompanied with personal anecdotes
or information (Guest, et. al., 2013). Human beings are generally curious about the world
around them. With advancements in technology, we now have more access than we have ever
had.
Research can be completed in many ways. One form of qualitative research is ethnography.
To properly understand ethnography, one must fully understand the intent of the ethnography.
Ethnography is deeply rooted in philosophy, as researchers aim to better understand humanity,
and anthropology, as researchers analyze and understand other cultures and societal norms. It
would be almost impossible to understand ethnography without an awareness than it is deeply
rooted in social theories. In questioning what kind of person would want to conduct an
ethnography, Agar suggested that the first kind of ethnographer is one who grew up without a
sense of communal connection, so they now desire a deeper sense of understanding and bond
with those around them (Agar, 1996). The second kind of ethnographer is suggested to have
been brought up in a diverse environment, with an appreciation for cultural differences as the
norm motivating their desire to know more about human behaviors (Agar, 1996).
Ethnographers strive to both discover and understand human behaviors and experiences, yet
their interpretations and perceptions are all influenced by their personal beliefs and prevailing
theories. Beneath it all is a desire to “reveal what lies beneath” (Wiersma, 1986). The nature
of ethnographic research is increasingly intimate, often requiring full immersion of the
researcher into the culture being studied. The nature of this approach to research is not
without criticism. Critics of ethnographic research cite its subjective nature as one of the
primary drawbacks, while proponents credit the participation as a key necessity to better
understanding of a culture. In order to conduct research in an ethical manner, researchers
must be prepared to conduct their observations, code information correctly, and proceed in an
organized fashion. In this way, the ultimate goal of the ethnographer can be fulfilled, and the
experiences of a culture can be shared with the community at large.
2. Definition of Ethnography
Like many concepts in research, the term “ethnography” lacks a singular definition.
Etymologically meaning “to write about a group of people,” the applied definition varies
greatly (Guest, et. al., 2013). Fetterman (1998) described ethnography as “the art and science
used to describe a group or culture”. Some researchers present it as an approach rather than a
specific type or method of research (Brewer, 2000). Ethnography is focused on examining
human behaviors in the context of their culture, with a specific focus on the meanings of the
behaviors being examined. Perhaps the most detailed and inclusive definition was penned by
Brewer (2000), who defines it as,
“the study of people in naturally occurring settings or ‘fields’ by methods of data
collection which capture their social meanings and ordinary activities, involving the
researcher participated directly in the setting, if not also the activities, in order to collect
data in a systematic manner but without meaning being imposed on them externally.”
7. Advantages
There are many advantages to ethnographic research. The first of these advantages is that
ethnography provides first-hand accounts. In order to limit the subjectivity, researchers
combine their personal observations with a clear attempt at objectivity (Nurani, 2008).
Ethnography also presents real-time visuals and artifacts to help present the context of the
research. It provides a narrative to otherwise impersonal data. Because ethnographic research
is conducted in natural environments, the behaviors are more realistic and therefore the
observations are more accurately recorded. Ethnographies allow for significant flexibility, as
the research is conducted in natural settings and does not require expensive equipment
(Wolcott, 1999). The benefit of the natural setting is perhaps the most recognized advantage
of ethnographic research (Wolcott, 1999).
8. Limitations
One of the foremost criticisms of ethnographic research is that it is far more subjective than
other forms of research. Some researchers attribute this to the fact that once the researcher
begins their study, they become a part of study through participant observation or friendships.
Their inclusion affects the dynamics of the study, and influences their perception of reality
(Taylor, 2011).
The second major critique of ethnography is that the small sample sizes limit generalizability.
Additionally, it is nearly impossible to replicate ethnographic research, which calls the
reliability into question (Nurani, 2008). The third major critique of ethnography is that the
nature of the research is far less organized and methodical than expected from a scientific
approach. Due to the nature of ethnographic research, the chance of researcher bias is high
(Wilson & Chaddha, 2009), leaving researchers uncomfortable with the level of subjectivity
in the data collection, analysis and findings. This subjectivity can affect every area of the
research, from the questions that the researcher asks, the way in which they ask the questions,
the way in which they document the information, and how they interpret their findings. As
such, its validity is questioned by many scientists who would prefer a surer way of measuring
human behaviors and understandings (Willis & Trondman, 2000).
Reliability and validity are two major limitations with ethnographic research. LeCompte &
Goetz (1982) note that “reliability in ethnographic research is dependent on the resolution of
both external and internal design problems”. In considering internal reliability, ethnographers
face a challenge because their work is not easily replicated. Without the ability to replicate, it
is not possible to determine the reliability. External reliability is also a challenge, as an
independent researcher would have to complete another in-depth process that may result
differently as a result of the first study.
Validity examines the extent to which the study actually measures what it intended to
measure. A certain amount of establishing validity can be done through independent review,
without replicating the study. However, the challenge comes when researchers try to compare
it with a comparable group. The nature of ethnographic research does not lend itself to
duplication, comparison, or generalizability.
In regards to internet ethnographic research, there remains a challenge as to how the
researcher can observe participants. The internet provides a unique dilemma; on one hand,
participants may be more open to explaining reasons or concepts that they would find
difficult to discuss in a face-to-face manner, and on the other hand, when a person hides
behind a screen, verification of their input becomes difficult. A researcher may struggle even
verifying the demographics of the participants behind the screens.
An additional limitation is the role of reactivity. Reactivity refers to people’s change in
behavior, simply due to the fact that they know they are being observed. This is an issue that
may not be able to be resolved. If the researcher simply observes, it would be impossible for
them to get the full understanding of the culture and cultural behavior. However, by
informing the subjects that they are going to be observed, there is a high chance that the
individual will behave in a way that slightly differs from their normal patterns. The only way
to eliminate this would be to violate informed consent, which would be highly unethical.
Finally, the work load and time commitment for traditional ethnographic research is laborious.
Many people do not have the ability to relocate for several months to conduct a study
(Sangasubana, 2011).
9. Ethical Considerations
As with any research method, there are ethical concerns that must be considered. Academic
researchers are held accountable to their respective institutional review boards (IRB’s) to
design and conduct research in an ethical manner (Marshall & Rossman, 2016). Beyond
formal approval, ethical concerns can be found in the seemingly smallest areas. The first area
of concern is with informed consent. Many informed consents are lengthy and contain a host
of legal language that is not easily understandable. This creates a barrier to true informed
consent, as the participant may not have a good understanding of the terms (Annechino,
2013).
Another ethical concern is confidentiality. Unlike quantitative data, qualitative research seeks
to create a narrative. The information that is desired in qualitative data cannot always be
obtained in a manner that is completely confidential; retracting all of the participant’s identity
may also prevent some of the necessary information from being communicated (Annechino,
2013). Some researchers go so far as to argue that true informed consent is not attainable in
ethnographic research (Murphy & Dingwall, 2007). Once an ethnographer enters the realm of
participatory observations, they begin to build relationships with the subjects they are
observing. As such, it could be argued that there is no realistic way to get fully informed
consent; the dual roles and complex nature of ethnographic research complicates it
completely.
Stated previously as a limitation, the participation of the researcher is also a point of ethical
concern. Once the researcher becomes a participant, scientific objectivity is lost. One concern
is that the relationships made in the field can “become confusing and unstable due to role
confusion, conflict, feelings of betrayal, differences in social worlds, and the inevitable
withdrawal from a field or interpersonal dynamics” (Taylor, 2011) The irrefutable fact that
ethnographers create relationships with their subjects is, however, considered by some
researchers to be as much of a strength as it is a cause for ethical consideration. One research
noted that friendships in fieldwork “do affect the ethnographer’s gaze and it is important that
that should be so” (Taylor, 2011).
In recounting personal experiences in ethnographic research, Taylor explained that there are
several advantages to a high level of intimacy with your subjects. These advantages included
obtaining significantly more robust data, being better able to interpret body language,
creating opportunities for conversations that would otherwise be deemed too sensitive, as
well as allowing the researcher a clearer understanding of the context in which the
participants are sharing information (Taylor, 2011). One researcher, Burke (1989), posed
the question, “Even when full disclosure exists, is it ethical to make use of intimate
knowledge and trusting relationships to capitalize on ‘privileged eavesdropping’ to which an
intimate insider is privy?”
Another ethical concern is the extent to which findings can be generalized before industry
ethics. If a researcher were to over-general an ethnology, that would certainly be unethical.
Consider also the ethics of generalizing ethnologies at all; an ethnology is an incredibly
intimate and specific study that explores unique situations that may not in existence anywhere
else in the world. Researchers have an ethical obligation to ensure that their research
maintains a rigorous standard of reliability and validity when conducting research. Due to the
nature of ethnographic research, reproducing the study, or even the condition under which the
study was conducted, would be nearly impossible (Nurani, 2008).
Within the last two decades, technology has become a major means of communicating and
disseminating information. Areas of the world that were once a mystery can now access the
internet, and access to information is at an all-time high. Modern ethnographers now conduct
some research via internet ethnography. While considered an important aspect of our modern
century, and certainly one deserving of research, ethical considerations exist about the
validity of conducting internet research. Supporters claim that by allowing internet
ethnographic research, the findings will be a more accurate and representative sample of the
“real world” (Sade-Beck, 2004).
10. Conclusion
Qualitative data is an irreplaceable part of research. It allows the general public to have a
greater understanding about the topics of research. Without qualitative data, we would be left
with just the statistics and the job of interpreting the data would like with each individual.
Ethnographic research is a great tool in qualitative research. The advantages of allowing the
researcher to collect data from inside of the given subject of research allows for a
significantly more in depth understanding and analysis of the data. By immersing themselves
in the population of study, ethnographers have a unique ability to share the experiences from
a place of greater understanding.
While there are concerns regarding the subjective nature of ethnographic research, one may
argue that the benefits are far more substancial. One must also acknowledge that no
researcher is limited to using ethnographic research as their sole method of research. It is a
tool that can be used to help explain and explore a particular area, but it need not be a primary
form of research. Second, the nature of ethnographic research, while subjective, allows for a
deeper understanding than a simple observation would. One researcher noted the concern that
by being an active participant the research changes the researcher. This point is generally
accepted with varying positions on whether that fact is positive or negative.
With a heavy obligation to engage in research that is ethical, ethnographers must carefully
weigh the benefits of their research opportunity with the cost and potential ethical concerns.
Ethnography may not be appropriate for every population, culture, and event. It is up to the
researcher, in conjunction with the respective ethical oversight bodies, to weigh the costs
versus the benefits.
As technology advances, rural locations that were once isolated begin to obtain access to the
internet, connecting them to the world at large. As that happens, there will be more
opportunities for qualitative research. Generation Z refers to the group of young adults that
were born in the 1990’s and raised in the 2000’s. This generation is collectively known for
their excessive use of technology. Some also attribute ‘Gen Z’ with failing social skills and
increasing social isolation, marked by nearly non-existent meaningful face-to-face
interactions (Tulgan, 2013). One reality is that Gen Z utilizes social media heavily. This
sociological change lends itself to further ethnographic development, as researchers seek
ways to connect with this younger generation.
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