College of Commerce and Business Administration

Department of MIS
Introduction to Data and information Management
MISS 224
Final Course Project

Information system for sales and service

management

Submitted to:
Dr. Mohammad Ahmar Khan

Submitted by:
ID:- 201700471 & Abir Ahmed

Spring 2021

1
 1)Introduction to Project

This project consists of Forms, Queries, Tables, and Reports, which are the
various project pieces. Sales of electronic devices and related services are
tracked in this study. There is a login table that prevents unauthorized users
from accessing the database. The database contains four tables. They are
Product details, Customer details, Sales details, and Service details, which
contain information on the customer's sales and services. The project also
assists in the production of daily sales and service reports.
Sales and service management information System. This project has Forms,
Queries, Tables and Reports which are the different elements of the project. In
this project, Sales of the Electronic items and services of the of them are
recorded. There is a login table which protects the database from access of
unauthorized user.
There are 4 tables in the database. They are – Product details, Customer
Details, Sales Details, Service details where the related information about the
sales and Services by the customer are recorded. The project also helps in
generating daily sales and daily service reports.

2
 2) Elements, Entities and Attributes

-The elements for my project are query,relationships ,fields .

- Entities and Attributes are:-
Sales Table, Customer Table, Product Table, Service Table, Login Table
Elements
Sales Bill No, Product Name, Customer ID, Customer Name, Price, Date of Sale,
Entities, Unique ID, Product Name, Price, User Login, User Password, Bill No,
Customer Name, Services, Price, Date, Customer ID, Customer Name, Customer
Address, Customer Number, Product Name, Service Bill Number, Sales Table,
Customer Table, Product Table, Service Table, Login Table, Customer ID,
Customer Name, Product Name, Cutomer Address, Customer Number, 101,
Khadija, LG Refrigator, Hafa, 79745324, 102, Marwan, Panasonic Micro Oven,
Dhariz, 96025736, 103, Asma, Panasonic Juice Mixture, Taqa, 96128542, 104,
Salma, Samsung 41" TV, Muntaza, 74566392, 105, Khalid, IKAI Washing
Machine, Raysut, 71035063, 106, Tariq, LG 52" TV, Thumrit, 97405700, 107,
Rahman, Product Type, Mirbat, 79468008, 108, Saeed, Washing Machine, Hasik,
97468350, 109, Fathima, Television, New Salalah, 70534055, 110, Mohammed,
Refrigator, Price, 98785430, Unique ID, Juicer, 100, 12, Oven, 190, 53, 250, 125,
60, 187, 90, 154, 150, 254

3)Metadata

Sales Table
Fields Data Type Size Description
Sales Bill No Number 5 Bill Number issued for sale
Product Name Short Text 25 Name of the Product
Customer ID Number 12 ID no of the customer
Customer Name Short Text 25 Name of the customer
Price Number 10 Price the Product sold
Date of Sale Date/Time 10 Date the Product sold

Product Name
Fields Data Type Size Description
Unique ID Number 5 ID number of the Product

3
Product Name Short Text 25 Name of the Item
Price Number 5 Price of the Product

Login Table
Fields Data Type Size Description
User Login Short Text 15 Username for login into the
database
User Password Short Text 15 Password for successful login

Service Details Table

Fields Data Type Size Description
Bill No Number 5 Bill Number of the transaction
Customer Name Short Text 25 Name of the Customer
Services Short Text 25 Services required by the customer
Price Number 5 Price for servicing
Date Date/ Time 10 Date of servicing/ bill

Customer Details
Fields Data Type Size Description
Customer ID Number 12 ID Number of the Customer
Customer Name Short Text 25 Name of the customer
Customer Address Short Text 25 Address of the customer
Customer Number Number 12 Contact number of the customer
Product Name Short Text 25 Name of the Product
Service Bill Number Number 5 Bill number issued to the customer

5)Structure of table(s)
4
 ER Diagram

Product
Name

Unique
ID
M
Product
Table Product
Sold Name
Price Sales Bill
No
1
Customer
ID Sales
Table
Date of
Price 1 Sale

Customer Customer
Name Name
Product Name

Service
Services 1 Bought
Table
Service
Price

Date Service Customer

Bill No Contact 1
No
Service
Product
Bill No
Name

1
Customer
Table
Customer
Address

Customer
Customer
ID
Name

5
Customer Table

Product Table

Sales Table

Services Table

6
6)Relationship(s)

7
 7)Query (ies)

Q1

Q2

Q3

8
 8)Form(s)
Customer Form

Product Form

New Services Form

9
10
 9)Report(s)

R1

R2

11
R3

10)Dashboard

12
11)Login Screen

13
Information system for sales and service management
List of Contents
Page
Sr. Topic
No.

1 Introduction to Project 2

2 Elements, Entities and Attributes 2

3 Metadata 3

4 E-R Diagram 4

5 Structure of table(s) (Screen Shots) 5

6 Relationship(s) (Screen Shots) 6

7 Query (ies) (Screen Shots) 7

8 Form(s) (Screen Shots) 8-9

9 Report(s) (Screen Shots) 10-11

10 Dashboard (Screen Shots) 12

11 Login Screen (Screen Shots) 13

14