Marketplace OOPS Guidelines
Marketplace OOPS Guidelines
Marketplace OOPS Guidelines
OOPS GUIDELINES
3. Guidelines
Read the post carefully, then move on to the questions on the right side.
Before submitting your rating, view and interact with each ad just as you would in everyday life.
Post information
Post ad
Questions
When you are done with your daily task (30 ads per day), you will receive a message stating that
there are no more jobs for today.
Once done, just click on the "Dump All and Exit" button and you will have finished your tasks for the
day!
Important! DO NOT use the "Report Bug“ button at any time. If you face an issue during your rating,
make sure to report it directly to us in our Support Portal.
REMEMBER! The daily rating task is of 30 ads. Please DO NOT rate more than 30 ads even if the
rating tool shows you more ads after completing the 30 ads.
This limit applies to all scenarios; therefore, it is not allowed to exceed the limit to compensate
unperformed days or days when the batch generated less than 30 ads.
Additionally, kindly note that we are not able to compensate for any ratings beyond the daily 30 ads
maximum.
IMPORTANT!
Please review the customer’s guidelines document attached to this course for more detailed information
.
You are allowed and encouraged to refer to the guidelines while you complete your
ratings.
Please file all issues and questions as tickets in the Support Portal. This includes but is not limited
to rating tool issue reports, absence notifications, general questions, payment questions, or if you need
to leave the project before the 12-month period ends.
When reporting tool issues or absences, please file a new ticket for each affected week.
.
You will receive an activation email. To access for the first time:
1. Click the activation link.
2. The email address that you provided in your registration will be your username.
3. You will create a new password the first time you log in.
Once you have activated your account, you can visit the link below to access the SRT Support Portal.
https://lionbridgegsmi.freshdesk.com/support/login
If you are not able to access the Support Portal, please contact recruitment.sme@lionbridge.com for
assistance. (Please only contact this alias with Lionbridge Support Portal login issues!)
IMPORTANT!
We send announcements, reminders, notices, tips and updates through our non-reply email. Please
make sure to check your email regularly so you don't miss any of our emails including the junk and
spam folder.