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    Shino Saori
    This document provides an overview of the typical day-to-day work of an IT support specialist. It discusses how an IT support specialist ensures that technological equipment runs smoothly by managing, installing, maintaining, troubleshooting and configuring office and computing equipment. It also describes how the program prepares students for an entry-level IT help desk support role by teaching them how to set up user workstations, install applications, troubleshoot problems, and implement security practices. Additionally, it highlights how the field of IT offers diverse job opportunities and prospects that are projected to grow significantly in the coming decade.

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    Uploaded by

    Shino Saori
    21 views1 page
    This document provides an overview of the typical day-to-day work of an IT support specialist. It discusses how an IT support specialist ensures that technological equipment runs smoothly by managing, installing, maintaining, troubleshooting and configuring office and computing equipment. It also describes how the program prepares students for an entry-level IT help desk support role by teaching them how to set up user workstations, install applications, troubleshoot problems, and implement security practices. Additionally, it highlights how the field of IT offers diverse job opportunities and prospects that are projected to grow significantly in the coming decade.

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    This document provides an overview of the typical day-to-day work of an IT support specialist. It discusses how an IT support specialist ensures that technological equipment runs smoothly by managing, installing, maintaining, troubleshooting and configuring office and computing equipment. It also describes how the program prepares students for an entry-level IT help desk support role by teaching them how to set up user workstations, install applications, troubleshoot problems, and implement security practices. Additionally, it highlights how the field of IT offers diverse job opportunities and prospects that are projected to grow significantly in the coming decade.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    21 views1 page

    Subtitle

    Uploaded by

    Shino Saori
    This document provides an overview of the typical day-to-day work of an IT support specialist. It discusses how an IT support specialist ensures that technological equipment runs smoothly by managing, installing, maintaining, troubleshooting and configuring office and computing equipment. It also describes how the program prepares students for an entry-level IT help desk support role by teaching them how to set up user workstations, install applications, troubleshoot problems, and implement security practices. Additionally, it highlights how the field of IT offers diverse job opportunities and prospects that are projected to grow significantly in the coming decade.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
    Download as txt, pdf, or txt
    of 1

    So what's the day to day work

    of someone in IT support like? Well, it varies a ton based on


    whether you're doing in person or remote support and at a small business or
    a large enterprise company, and there's really no such
    thing as day to day work. Since the puzzles and
    challenges are always new and interesting. But in general in IT support specialist
    make sure that an organization's technological equipment
    is running smoothly. This includes managing, installing,
    maintaining, troubleshooting and configuring office and
    computing equipment. This program is designed
    to prepare you for an entry level role in
    IT help desk support. You'll learn how to set
    up a user's desktop or workstation how to install the computer
    applications that people use the most. You learn how to fix a problem or
    troubleshoot when something goes wrong and how to put practices in place to prevent
    similar problems from happening again. Not only will you learn the technical
    aspects of troubleshooting a problem, you'll also learn how to communicate
    with users in order to best the system. We'll also show you how to set up
    a network from scratch to connect to the Internet, teach you a thing or
    two about automation and scripting and teach you about how to implement security
    to make sure your systems are safe from hackers and other risk. For me my favorite
    part of IT support
    is the problem solving aspects. I love to exercise my creativity to
    spin up a solution to a user's issue. Being an IT generalist also gave me
    the flexibility to learn and practice so many different skills and eventually
    determine where I want to focus my career. Plus when things go wrong or you fail at
    something in IT, you can take the feedback from those mistakes and be better
    equipped
    to tackle them the next time around. Using failure as a feedback is
    an important skill both in IT and in life, for me, that's why I was so
    attracted to the IT field. I love the process of problem solving and constantly
    stretching myself to learn and
    grow. There's also never been more opportunity
    to get into the IT industry than now. Not only is the field of
    IT incredibly diverse but job prospects are also booming. It's projected that IT
    jobs in the US
    alone will grow 12% in the next decade. That's higher than the average for
    all other occupations. So what does this all mean? There are thousands of companies
    around the world searching for IT professionals like you. So the main gist is that
    IT is totally
    awesome and full of opportunity and we're so excited that you're here. So let's
    dive right in.

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