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Tips On The Process Approach

The document discusses tips for using a process approach and continual improvement. It includes figures explaining the process approach, customer and management processes, the plan-do-check-act cycle, and a continual improvement process model.

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rajasenthil Kumar
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41 views

Tips On The Process Approach

The document discusses tips for using a process approach and continual improvement. It includes figures explaining the process approach, customer and management processes, the plan-do-check-act cycle, and a continual improvement process model.

Uploaded by

rajasenthil Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Tips on the Process Approach – Page -35-

FIGURE 1

PROCESS
Input “Value-adding conversion or Output PRODUCT
transformation activity using resources”
(Result of a process)

MONITORING AND MEASURING


(Before, during and after the process)

FIGURE 2

Output from process A


Input to process C
Other
Process Customer Processes
es
Outputs from Outputs from Outputs from
Process A Process B Process C
PROCESS A PROCESS B PROCESS C
Inputs to Inputs to Inputs to
Process A Process B Process C

Management and Support Processes Other


Process
es

PLAN DO CHECK ACT CYCLE


FIGURE 3

“Plan” establish the objectives and processes necessary to deliver


results in accordance with customer requirements and the
Act Plan
organization's policies;

“Do” implement the processes;


Check Do “Check” monitor and measure processes and product against policies,
objectives and requirements for the product and report the
results;

“Act” take actions to continually improve process performance;”

1
FIGURE 4

CONTINUAL IMPROVEMENT PROCESS MODEL

CONTINUAL IMPROVEMENT OF THE


QUALITY MANAGEMENT S YSTEM

Management
Responsibility S
C 5.1 - 5.6 a
t
C
u R i u
e Resource Measurement, s
s q Management f s
analysis, a
t u
6.1 - 6.4 c
t
i Improvement
o r
8.1 – 8.5
t
i
o
e
m m o m
e n
e n
e
Input Product
r t
s realization
Output Product r
7.1 – 7.6

Need Training or Consultancy help?


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implementation steps and can help you fast track your way to an effective and
profitable QMS.
If you need help in developing or implementing your ISO 9001:2000 QMS, please
call us at 905-593-8867 for a no obligation review of your needs.

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