Your Phone

Buttons and Hardware

CISCO  Unified  IP  Phone  8941   5 Navigation pad and Select
button
The two-­way Navigation pad allows you to scroll through menus, highlight items, and move
within a text input field.
  The Select button (center of the Navigation pad) allows you to select a highlighted item as
well as wake up the phone from deep-­sleep mode.
The Select button is lit (white) when the phone is in power-­save mode.

6 Conference button Creates a conference call.

7 Hold button Places a connected call on hold.

8 Transfer button Transfers a call.

9 Redial button Redials a call.

10 Keypad Allows you to dial phone numbers, enter letters, and choose menu items (by entering the item
1 Phone screen Shows information about your phone, including directory number, call information (for number).
example, caller ID, icons for an active call or call on hold) and available softkeys.
11 Speakerphone button Selects the speakerphone as the default audio path and initiates a new call, picks up an
2 Video Camera Connects to your Cisco Unified IP Phone and allows you to make a point-­to-­point video call incoming call, or ends a call. During a call, the button is lit green.
with another Cisco Unified IP Phone. The speakerphone audio path does not change until a new default audio path is selected (for
example, by picking up the handset).
If external speakers are connected, the Speakerphone button selects them as the default audio
path.

3 Lens Cover button Integrated lens cover protects the camera lens. 12 Video Mute button Mutes the video from the phone screen during a video call. When Video Mute is on, the
Video Mute button is lit red.
4 Softkey buttons Allows you to access the softkey options (for the selected call or menu item) that displays
on your phone screen.  
 

Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)

Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
SIP)
6
 Your Phone
Phone Screen

13 Mute button Toggles the microphone on or off during a call. When the microphone is muted, the button
is lit red. Phone Screen  
Phone With Single Line
The way that your system administrator set up your phone determines
14 Headset button Selects the headset as the default audio path and initiates a new call, picks up an incoming
call, or ends a call. During a call, the button is lit green.

A headset icon in the phone screen header line indicates that the headset is the default
audio path. This audio path does not change until a new default audio path is selected (for
example, by picking up the handset).

15 Volume button Controls the handset, headset, and speakerphone volume (off hook) and controls the ringer
volume (on hook).
Silences the ringer on the phone if an incoming call is ringing.

16 Messages button Autodials voicemail system (varies by system).

17 Applications button Opens/closes the Applications menu. Depending on how the phone is set up, use this button
to access applications such as Call History, Preferences, and Phone Information.

18 Contacts button Opens/closes the Contacts menu. Depending on how the phone is set up, use this button to 1 Line label Displays the line phone information.
Your Phone access Personal Directory, Corporate Directory, or Call History.
Use this button to exit from a feature and return to your home screen. Phone Screen 2 Header Displays the date, time, and information (such as phone number) about the selected line.

3 Primary line details and other Displays information (such as phone number and duration) about a connected call on the
phone information line.
19 Phone Speaker Speaker for the phone.
  The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds
20 Programmable feature buttons Each corresponds with a phone line, Speed Dial, and calling feature. 60 minutes. The timer then counts hours and minutes (HH:MM).
(also called Line buttons)
Pressing a button for a phone line displays the active calls for that line.
4 Softkeys Softkey options for the selected (highlighted) call only.
If you have multiple lines, you may have an All Calls button that displays a consolidated list
If you select a different call (by pressing a feature button or the Navigation pad, or by
of all calls from all lines (oldest at the top). Cisco recommends that you keep your phone in
answering a ringing call), the softkey options may change.
the All Calls view.
 
Color LEDs indicate the line state:
 
•
Amber Ringing call on this line   Phone With Multiple Lines
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communic
•
Green Active or held call on this line   If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all lines.
•
Red Shared line in-­use remotely   If you handle many calls at one time, it is recommended that you use the Answer button to answer the oldest
incoming call without having to scroll down the call list and select the call.
The positions of the feature buttons can be reversed on phones that use a locale with a   For more information, contact your system administrator.
right-­to-­left reading orientation, such as Hebrew and Arabic.  
21 Handset rest Provides a rest for the phone handset.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
 
SIP) When the phone is ringing with an incoming call, the LED in the handset rest flashes red. If
  Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
8 there is a new voice message, the LED is lit red.
  SIP)

    10

   
Phone
  Screen  
  The way that your system administrator set up your phone determines what displays on your phone screen.  
   
   
 • VPN Client, page 24
In the Call History screen, the line information, such as “Line: 5623,” is shown in the upper right corner to
indicate the line name or number for which the call history displays.
Phone Applications
If set View
upCall
byHistory
your administrator, icons display beside each Call History entry. The icon shows the status -­
Call History  
Unknown, Idle, Busy, or DND -­ of the person who made the call.
Edit Number from Call History

For each call record or call

Callgroup, an allows
History icon to you
the left of theinformation
to view caller ID shows
aboutthe
thecall
lasttype:
Procedure
150 calls on your phone. Individual calls and call
• Incoming (Received) and outgoing (Placed) calls are grouped together.
• groups are listed chronologically from the most recent call to the oldest one. If yourStep
phone
1
has multiple lines,
Received • Missed calls are grouped together in a separate group. Press Applications
calls on all lines are added together. The oldest calls over the 150-­call limit are dropped from the history. .
Step 2 Use the Navigation pad and Select button to scroll and select Call History.
• Hunt group and multiparty calls show an icon to the right of the caller ID that differentiates the call from a
normal call, In
and the
these Call History screen, the
theyline information, suchlist. as “Line:
5623,” is shown in the
Stepupper rightthecorner
3 Highlight tothat you want to edit.
call record
Placed calls are not grouped even when are next to each other in the
indicate
A plus (+) symbol theinline
on entries nameredial,
call history, or number forindicates
or call directory whichthatthe call
your history
phone displays.
is set up to list
Step 4 Press the Edit Dial. You may need to press the More softkey first.
• international calls. For more information, see your system administrator. Step 5 Press the up or down arrow on the Navigation pad to move the cursor to the desired location.
Missed If set up by your administrator, icons display beside each Call History entry. The icon
Step 6shows the status
to delete-­numbers to the left of the cursor.
  Press the

View Call History Unknown, Idle, Busy, or DND -­ of the person who made the call. Step 7 Press Call to dial the newly edited number.
If you have a single line, you can answer an incoming call while viewing the Call History list. Step 8
For each call record or call group, an icon to the left of the caller ID shows the call type: Press Return to return to the Call History screen.
If the
Phone caller
Applications unavailable, “Unknown” displays, and the phone number is listed.
ID isProcedure
• Filter Call History

Calls for the same Presscaller ID and Received

phone number are grouped together only when they occur in chronological
Step 1 Applications. Clear Call History
order. ForStep
each2 group,
Select Callthe
• of the latest call and the number of calls, such as “(3),” displays:
time
History.
Placed
Step 3 Use the Navigation pad and Select button to scroll and select a call record or call group.
Procedure
Step 4 Press Exit to return to the Applications screen.
•  
Missed
Filter Call History Step 1
Press Applications .
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
View Call Record Details Step 2 Use the Navigation pad and Select to scroll and select Call History.
If you have a single line, you can answer an incoming call while viewing the Call History list.
Procedure Step 3 Press Clear List to clear the entire call history on the phone.
13
If the caller ID is unavailable, “Unknown” displays, and the phone number is listed.
Step 4 Press Exit to return to the Applications screen.
Procedure
Step 1
Press Applications
Calls for. the same caller ID and phone number are grouped together only when they occur in chronological
Step 21
Step Use
Pressthe Navigation pad and . Select button to scroll and select Call History.
Applications
The default vieworder.
in CallFor each
History is forgroup, the
“All Calls,” time
which of the
is shown at thelatest
top of thecall and
screen. The the number of calls, such as “(3),” displays:
line information, Delete call record from Call History
Step 2 Use the Navigation pad and Select button to scroll and select Call History.
such as “Line: 5623,” is shown in the upper right corner.
Step 3 Select a call record or group and press Details (you may need to press the More softkey first).
Step 3 To sort calls for a specific phone line, select that phone line and view the individual calls or call groups for
that •line.
For each individual call, the Details screen displays the line information in the upper right corner, such Procedure
Step 4 To sortasby“Line:
missed5782,”
callsand
forthe
thecall name,line,
selected callpress
number, alternate
Missed Callsnumber
softkey.(if available), call disposition (call
Press type),
Exit tocall duration, and
to theCiscotime of thescreen.
call.
Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.01 (SCCP
Pressand SIP)
Step 5 return Applications Step
Applications .
• For each call group, the details shown are the same as for an individual call. The only difference is that
the multiple call-­related information is shown, such as call disposition (call type), call duration, and time Phone Step
Applications 2 Use the Navigation pad and Select to scroll and select Call History.
of call, because this is a group of calls (Placed/Received or Missed). In a group of Missed calls, individual 13 call record or call group that you want to delete.
Step 3 Highlight the individual Preferences

Dial from Call History records show no call duration. Step 4 To delete an individual call record, press Delete.
• For each multiparty or hunt group call, the Details screen displays the line information in the upper right You may need to press More first.
corner. For the caller ID and number listed at the top of the screen, the following information displays: Step 5
Procedure
call name, call number, alternate number, and as applicable, the hunt group information, if available.
To delete a call group, press Delete to delete all calls in the group.
 
A Delete Record alert message appears to verify that you want to delete the entire group of calls.
Step 14
Step Press Return to return to the Call History screen. Step 6 Press Delete to delete the record, or press Cancel if desired.
Press Applications .
Step 5 Press Exit to return to the Applications screen. Step 7 Press Exit to return to the Applications screen.
Step 2
Step 6
Use the Navigation pad and Select button to scroll and select Call History.
While on a connected call, press Show Details to show the Call Details screen. This screen displays single  
Step 3 From the Call History screen, select the call record that you want to dial and perform one of the following
call information and call duration and updates every second.
actions:  
To display the Call History screen, press the up arrow on the Navigation pad.
 
Preferences SIP)
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and

• Press Call.
  16
The Preferences menu allows you to set your phone preferences.
• Pick up the handset.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
• Press Select.
 
SIP)
14
•
 
Ringtone
Press Speakerphone or Headset .
  You can choose a different ringtone for each line that your phone plays to indicate an incoming call. For
Step 4   information about adding custom ringtones to your phone, contact your system administrator.
 
  Change Ringtone
 
Procedure

Step 1
 Step 2 UsePress
the Navigation padbutton
the red line and Select button
for the to scroll
shared line.and select Preferences. Barge, on page 42
Step 3 You
Select are addedand
Wallpaper toselect
the call.
a wallpaper option. Meet Me Conference, on page 58
Step 2 If the call rings, press Answer to connect to the call.
Step 4 Press Preview to see the wallpaper on your phone screen.
Step 5 Press Set to apply the wallpaper to the phone.

Preferences
Call
Call Back
Waiting  
Add Party to Call to Create Conference
Procedure
Camera Settings Call Back
Call Waiting The
allowstheyou
provides
to receivenotify
Preferences
an audio
following to menu
and a visual
allows
you you
that a new
notification
call isto set your
ringing
on your
on yourphone
phone you
when a busy or unavailable
preferences.
phone when are
party
talking on becomes available.
another call:
Use the Camera Settings menu to change the phone camera settings by selecting the available options: Auto Step 1 Start with a connected call that is not on hold.
•Callback
Transmit may
Call Video,
Waiting appear
tone on
(single
Brightness, your
beep
and ) phone
Enable as a feature button or a softkey. For more information, contact your
Video.
Step 2
Ringtone
system administrator. Press Conference and do one of the following:
• An amber flashing line button
Enable Auto Transmit Video • Enter the phone number for the party you want to add and press Call.
Set Up Call This
Back Notification
feature is configured by the administrator.
You can transmit
Youvideo
canautomatically
choose awhenever a call is initiated or accepted. If a video transmission is in
different ringtone for each line that your phone plays to indicate an Calls
Swap Between
• Press a speed-­dial button.
incoming call.Conference
Before Completing For
Calling Features

progress, the camera LED turns green;; when on video mute, the LED turns red. The LED is turned off when
• Press Speed Dial, enter a speed-­dial number and press Speed Dial again.
Call Waiting Response the camera isinformation
not in use. about adding custom ringtones to your phone, contact your system administrator.
Procedure • Press Active Calls and select a call.
To answer the ringing call, press the flashing amber line button or press the Answer softkey to answer the
Procedure
call. You can also use the Navigation pad and scroll to the call and press the Select button to answer it. Your • Select a call from the Call History.
Change Ringtone
Step 1phone putsCallback
Press the originalwhile
call onlistening
hold automatically andtone
to the busy connects the ringing
or ring sound. call.
Step 1 Press A
• confirmation
Applications
If the call is on a screen
.
differentdisplays
line, youon the
must phone.
first press the line button or the All Calls button, if available, Swap Between
Step 3 WaitCalls Before
for the party Completing
to answer Conference
(or skip to step 4 while the call is ringing).
to display Step 4 Press Conference.
Step 2 2UsePress
Step the Exitthe
Navigation ringing
padthe
to exit session
and Selectand thentoscreen.
button
confirmation answer
scroll the
andcall.
select Preferences. Use
The this procedure to consult privately with the conference and another person, before adding the person into
ures
Step 3 Select
•Your
IfCamera Procedure
thephone
call alerts
isSettings
on you when
> Auto
the same thenotline
lineTransmit
and is free.
Video.
visible because there are many calls, you must scroll to display
conference
the conference.
begins.
Forward All Calls
Step 4 Selectthe sessions.
Yes to enable automatic video transmission or No to disable the feature.
Step 3 Press Dial to place the call again. Procedure
Step 5 Press
• IfApply
a programmable
to apply thefeature button
feature, is set
or press up by your
Return to system
return toadministrator to answer calls, you can press
the Setup screen.
Stepthe1 feature button to answer a ringing call, regardless of the line of the call or the line that is currently   Join Calls into Conference
visible. Press Applications . to display the call.
  The phone automatically switches the line
Step 1 Call
The aconference
new conference participant,
is established butline
on the do that
not add
had the
the participant
active call.to the conference.
• Conditional Step 2 Use(Call the Forward
Navigation pad and Call Select
Forwardto scroll
Calland select
No Preferences.
Call Forward call forwarding No Answer, Busy, Forward Step 2 Press Swap to toggle between the participant and the conference.

Client Matter Code

Coverage)—Applies to certain calls that you receive, according to conditions, and is accessible only
Step 3 Select Ringtone.
from your User Options web pages.
Procedure

up your phone to request that you enter a Client Matter Code (CMC) after  
Call Forward allows you to forward calls from any line on your phone to another number.
Step 4 administrator
Your system Highlightcana set ringtone.
Cisco Unifiedyou
When forwarding calls There
IP Phones
dial
from are
a8941 andtwo
phone
your 8945 types
number.
phone: ofCMC
User The
Guide call-­forwarding
for Cisco
canUnified
be used forfeatures
Communications thatoryour
Manager
accounting system
9.0 (SCCP
billing administrator
and and
codes, your system may
administrator View
set up on your phone: Conference Participants
Step 1 Start with two connected calls.
SIP) Step
assigns5CMCs..Press Select or Edit. Step 2 Make sure that one of the calls is active (not on hold). If both calls are on hold, resume one call.
18
• Enter the callWhen
forward • Unconditional
target call forwarding (Call Forward
dial itAll)—Applies to allFor
callsexample,
that you receive. You can set up You can view the details of the last 16 participants who joined the conference.
thenumber exactly as you would from your
the phone. changes toenter Step 3
Step
an access code 6 Call
required,
or the
“********”,
Press
area
phone displays
Play
Forward
andcode,
All to Enter
play
directly
if necessary.
you hear
Client
onthe
yoursample Matter
phone for
Code,
ringtone. dialed number
any line. To set up Call Forward All remotely, go to your
a special tone. Enter the CMC for the call using the keypad.
Press Conference .
User Options web pages. Step 4 Press the line button for the other (held) call or if the held call is on another line:
Procedure
Step
• Call forwarding 7Topics
Pressspecific.
is phone-­line
Related
Set toIfapply the ringtone.
a call reaches you on a line where call forwarding is not enabled, a) Press Active Calls.
the call will Step as8usual.
ringForced Press Return
Authorization to53return
Code, on page to the Preferences screen.   While in a conference,
b) Choose
c) PressWhen
Note
a call from press Show Details to view a list of participants.
the list.
you place a call to another party, and the person you called creates a conference with a third
Conference.
  • Your system administrator can set up other call-­forward options that do the following: phone, the Show Details softkey only displays for the person who created the conference.
The conference begins. The conference is established on the line that had the active call.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and

ures Conference
• Allow calls placed from the call forward target number to your phone to ring through, rather than
SIP)  
42
be forwarded. AddinParty
Conference allows you to talk simultaneously with multiple parties an adtohoc
Callmeeting.
to Create Conference Remove Conference Participants
Brightness
• Prevent you from creating a call-­forward loop or exceeding the maximum number of links in a
When you are talking on a call, use Conference to dial another party and add them to the call.
call forwarding chain. Procedure
If you have multiple phone lines, you can alternately use Conference to combine two calls across two lines.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
For example, if you have a call on Line 1 and a call on Line 2, you can combine the calls into a conference.
You can adjust your phone screen brightness level.   Step 1 While in a conference, press Show Details. 49
As the conference
Related Topics host, you can remove individual participants from the conference. The conference ends Step 2 Highlight the participant that you want to remove, then press Remove.
when all participants hang up.
   
  Related
Adjust Phone Screen Brightness
Set upCisco
SIP)
callUnified
forwarding perandline
IP Phones 8941 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
 
48
Topics
Divert
d All CallsBarge, on page 42
Meet Me Conference,
Procedure
on page 58 Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone
number (set up by your system administrator).
Procedure
Step Conference
rty to Call to Create 1 Divert Call
Press Applications .
Step 1 Stepwhich
On any idle line from 2 you Usewant
thetoNavigation
forward your calls, pressSelect
pad and Forward All.
button to scroll and select Preferences. You can silence the incoming (ringing) call. Press Volume down once, then let the incoming call
Step 2 Procedure
Enter a phone number, or select an entry from the Call History list. go to the target number (voicemail or predetermined number set up the system administrator).
Step 3 Select Brightness.
Depending on how your voicemail system is set up, you may be able to press Messages to forward all
Start with a connected call that is •not
Toonincrease brightness, press the up arrow on the Navigation pad.
calls to voicemail.
Step 1 hold.
Visual confirmation displays for a few seconds to confirm the number to which your calls will be forwarded.
Step 2 Press Conference and do one oflook
the following:
Step 3 To verify that your calls are forwarded, for:
•• Enter the phone number for the party you want to add and press Call.
A Forward All icon in the line label. Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and
 Related Topics
Step 2 Enter the speed-­dial code and press Speed Dial again to complete the call.
Client Matter Code, on page 48
Calling Features
Malicious Call Identification

Hold Transfer
Hold allows you to put an active call into a held state. Your phone allows one active call at a time;; other calls Transfer allows you to redirect a connected call from your phone to another number:
are put on hold.
Related Topics • You can redirect a single call to another number that you specify.
Hold works with your phone handset as well as with USB headsets.
Call Park • You can also connect two calls on one line or two different lines to each other (without remaining on
Call PickUp, on page 46 the line yourself).
Put Call on Hold Speed Dial
Before completing a transfer procedure, you can press Release or Cancel to cancel the transfer or you can
press Swap to toggle between calls, which allows you to speak privately with each party.
Procedure
Malicious Call Identification
Step 1
Transfer Call to Another Number
Malicious Call
To put a call onIdentification (MCID)
hold, press the allows you to
Hold button . identify an active call as suspicious, which initiates a
series of automated tracking and notification messages.
The Hold icon displays and the line button pulses green. Procedure

Trace Suspicious Call

Step 2 To resume the highlighted call, do one of these:
Swap Between
Step Calls Beforewith
1 Start Completing Transfer
an active call (not on hold).
Calling Features

• Press the pulsing green line button.

Step 2 Press Transfer and do one of the following to enter the transfer recipient’s phone number:
Procedure
• Press the Resume softkey.

Press• Press
ReporttheCaller
Selecttobutton
send ainsilent
the Navigation
notificationpad.
message to your system administrator.
• Press the pulsing green session button of a held call (right side).  
When the silent notification message is sent, your phone provides both a visual and audible confirmation.
  • Enter the transfer recipient’s phone number.

  • Scroll to a Call History record and press Call.

Meet Me Conference • Press

Cisco Unified IP Phones
a speed-­dial 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
button.
Swap Between Holding and Active Calls • Press Speed Dial, enter a speed-­dial number or highlight the number you want to call, and press Speed
69
Meet Meuse
You can allows
lineyou to call
buttons to aswap
predetermined numberand
between holding at aconnected
scheduledcalls.
time to
Forhost or join aifMeet
example, Me conference.
you have a held call Dial again.
and an
The active
Meet Me call, pressing
conference the line
begins button
when for the
the host held call
connects. resumes that
Participants whocall and
call theplaces the other
conference call the
before on hold
host • Press Active Calls and select a held call. The transfer completes immediately.
automatically.
has joined hear a busy tone and must dial again.
The conference ends when all participants hang up;; the conference does not automatically end when the host Step 3 Press Transfer or Trnsfer.
disconnects. You do not need to wait for the recipient to answer to complete the transfer.

Host Meet Me Conference

Swap Between Calls Before Completing Transfer
Procedure
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
After you connect to the transfer recipient—but before you transfer a call to this party—you can press Swap
Calling Features
to toggle between the two calls. This allows you to consult privately with the party on each call before you
Step 1 Obtain a Meet Me phone number from your system administrator. Join Meet Me Conference 53

Step 2 Distribute the Meet Me phone number to participants.

complete the transfer.
 
Step 3
Video calls and security
When you are ready to start the meeting, lift the handset to get a dial tone and then press Meet Me.
Step 4 Dial the Meet Me phone number.
  The audio for a call can be secure or nonsecure. Similarly, the video stream for a call can be secure or nonsecure.
Join Meet Me Conference Depending on the system configuration, the Secure icon displays when only audio stream is secure or when
both audio and video streams are secure. For more information, contact your system administrator.

Procedure
WebDialer
Step 1 Dial the Meet Me phone number provided by the conference host.
Cisco WebDialer allows you to make calls on your Cisco Unified IP Phone to directory contacts by selecting
Step 2 If you hear a busy tone, the host has not yet joined the conference. In this case, hang up and try your call items in a web browser. Your system administrator sets up this feature for you.
again.
 
  Use WebDialer with Cisco Directory
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and

Mobile Connect
SIP)
58 Procedure
Mobile Connect allows you to use your mobile phone to handle calls associated with your desk phone number.
When you enable Mobile Connect: Step 1 Sign in to your User Options web pages.
Step 2 Select User Options > Directory and search for a coworker.
• Your desk phone and remote destinations (your mobile phones) receive calls simultaneously.
Step 3 Select the number that you want to dial.
• When you answer the call on your desk phone, the remote destinations stop ringing, are disconnected, Step 4 If this is your first time using WebDialer, review the preferences on the Make Call window.
and display a missed call message.
Step 5 Select Dial.
• When you answer the call on one remote destination, the other remote destinations and desk phone stop The call is now placed on your phone.
ringing and are disconnected, and a missed call message is shown on the other remote destinations.
Step 6 To end a call, select Hang up or hang up your handset.
• When you answer the call on one remote destination and then switch the call to a Cisco Unified device