Toshiba Satellite A500 Pro A500 Mainenance Manual

Toshiba Personal Computer
Satellite
Maintenance Manual
TOSHIBA CORPORATION

Copyright
© 2009 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Toshiba Personal Computer Satellite Maintenance Manual
First edition May. 2009
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite Series at the time of this
manual's production. However, succeeding computers and manuals are subject to change without
notice. Therefore, Toshiba assumes no liability for damages incurred directly or indirectly from
errors, omissions, or discrepancies between any succeeding product and this manual.
Trademarks
IBM is a registered trademark, and OS/2 and PS/2 are trademarks of IBM Corporation.
Microsoft, MS-DOS, Windows, DirectSound and DirectMusic are registered trademarks of
Microsoft Corporation.
Intel and Pentium are registered trademarks, and SpeedStep is a trademark of Intel Corporation.
Sound Blaster is a registered trademark of Creative Technology Ltd.
Centronics is a registered trademark of Centronics Data Computer Corporation.
Photo CD is a trademark of Eastman Kodak.
All other properties are trademarks or registered trademarks of their respective holders.

ii Satellite A500/Pro A500 Series Maintenance Manual
Preface
This maintenance manual describes how to perform hardware service maintenance for the Toshiba
Personal Computer Satellite, referred to as the Satellite Series in this manual.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your attention.
Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians
and authorized dealers or service providers to ensure the following safety precautions are adhered
to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it
could come loose, creating a danger of a short circuit, which could cause overheating,
smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model battery or
an equivalent battery recommended by Toshiba. Installation of the wrong battery can cause
the battery to explode.

Satellite A500/Pro A500 Series Maintenance Manual iii
The manual is divided into the following parts:
Chapter 1 Hardware Overview describes the Satellite Series system unit and each
FRU.
Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU

problems.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.
Appendices The appendices describe the following:
Handling the LCD module

Board layout
Pin assignments
Keyboard scan/character codes
Key layout
Screw torque list
Reliability
Conventions
This manual uses the following formats to describe, identify, and highlight terms and operating
procedures.
Acronyms
On the first appearance and whenever necessary for clarification, acronyms are enclosed in
parentheses following their definition. For example:
Read Only Memory (ROM)
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on the
keyboard is printed in boldface type.

iv Satellite A500/Pro A500 Series Maintenance Manual
Key operation
Some operations require you to simultaneously use two or more keys. We identify such operations
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold
down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the typeface below:
Format complete
System transferred

Satellite A500/Pro A500 Series Maintenance Manual v
Table of Contents
Chapter 1 Hardware Overview
1.1 Features ............................................................................................................................ 1-1

1.2 2.5-inch HDD................................................................................................................. 1-11
1.3 DVD Super Multi (+-R Double Layer) .......................................................................... 1-13
1.4 Power Supply ................................................................................................................. 1-14
1.5 Batteries ......................................................................................................................... 1-16
1.5.1 Main Battery .................................................................................................... 1-16
1.5.2 Battery Charging Control................................................................................. 1-16
1.5.3 RTC Battery ..................................................................................................... 1-17
Chapter 2 Troubleshooting Procedures
2.1 Troubleshooting Introduction ..............................................................................................3

2.2 Troubleshooting Flowchart ..................................................................................................4
2.3 Power Supply Troubleshooting............................................................................................9
2.4 Display Troubleshooting....................................................................................................14
2.5 Keyboard Troubleshooting.................................................................................................17
2.6 External USB Devices Troubleshooting ............................................................................19
2.7 TV-tuner Troubleshooting .................................................................................................21
2.8 TouchPad Troubleshooting ................................................................................................25
2.9 Speaker Troubleshooting ...................................................................................................27
2.10 Optical drive troubleshooting.............................................................................................29
2.11 MoTroubleshooting............................................................................................................32
2.12 Express card Troubleshooting............................................................................................34
2.13 Wireless LAN Troubleshooting .........................................................................................36
2.12 Camera Troubleshooting....................................................................................................39
2.15 Bluetooth Troubleshooting ................................................................................................41

vi Satellite A500/Pro A500 Series Maintenance Manual
2.16 7 in 1 card Troubleshooting ...............................................................................................44
2.17 HDD Troubleshooting..........................................................................................................46
2.18 CRT failure Troubleshooting ...............................................................................................48
2.19 HDMI Troubleshooting........................................................................................................50
2.20 Display Port Troubleshooting ..............................................................................................52
2.21 SPDIF Troubleshooting........................................................................................................54
2.22 MIC Troubleshooting ...........................................................................................................56
2.23 Finger Troubleshooting ........................................................................................................58
2.24 FM tuner Troubleshooting ...................................................................................................60
2.25 E-SATA Troubleshooting ....................................................................................................66
2.26 Felica Troubleshooting.........................................................................................................69
2.27 UWB Troubleshooting .........................................................................................................71
2.28 3G Troubleshooting.............................................................................................................75
Chapter 3 Tests and Diagnostics
3.1 The Diagnostic Test ...............................................................................................................3

3.2 Executing the Diagnostic Test................................................................................................4
3.3 Display Configuration ...........................................................................................................8
3.4 Audio sound Test ...................................................................................................................9
3.5 Fan ON/OFF Test...................................................................................................................9
3.6 Main Battery Charge Test ....................................................................................................11
3.7 FDD Test ..........................................................................................................................…11
3.8 Memory Check .....................................................................................................................14
3.9 Keyboard Test ......................................................................................................................14
3.10 Mouse (Pad) Test .................................................................................................................16
3.11 LCD Pixels Mode Test.........................................................................................................17
3.12 Magnetic switch Test ...........................................................................................................18
3.13 LAN Test..............................................................................................................................20
3.14 RTC Test ..............................................................................................................................23

Satellite A500/Pro A500 Series Maintenance Manual vii
3.15 BUTTON Test……..…………...………….…….………..……..…………...……............24
3.16 1st HDDTest ……………………………....……………...……………....….…………...26
3.17 RDMI Test………………...………………………….…..……………...…..…………….27
3.18 WDMI Test …………….…………………………….…………….…....…. .…………..28
Chapter 4 Replacement Procedures
4.1 General ............................................................................................................................... 4-1

Safety Precautions .............................................................................................................. 4-2
Before You Begin............................................................................................................... 4-4
Disassembly Procedures ..................................................................................................... 4-5
Assembly Procedures ......................................................................................................... 4-5
Tools and Equipment.......................................................................................................... 4-6
Screw Tightening Torque ................................................................................................... 4-6
Colors of Screw Shanks ..................................................................................................... 4-7
Symbols of Screws on the Laptop Body............................................................................. 4-7
Symbol examples ............................................................................................................... 4-7
4.2 Battery ................................................................................................................................ 4-8
Removing the Battery Pack ................................................................................................ 4-8
Installing the Battery Pack.................................................................................................. 4-9
4.3 HDD ................................................................................................................................. 4-10
Removing the HDD.......................................................................................................... 4-10
Installing the HDD ........................................................................................................... 4-12
4.4 Memory ............................................................................................................................ 4-13
Removing the Optional Memory...................................................................................... 4-13
Installing the Optional Memory ....................................................................................... 4-14
4.5 UWB Module ................................................................................................................... 4-15
4.6 Modem Card / FM Tuner ................................................................................................. 4-16
4.7 ODD ................................................................................................................................. 4-19
Removing the ODD Bay Module ..................................................................................... 4-19

viii Satellite A500/Pro A500 Series Maintenance
Manual
Installing the ODD Bay Module....................................................................................... 4-20
Disassembling the ODD Drive......................................................................................... 4-20
Assembling the ODD Drive ............................................................................................. 4-21
4.8 Keyboard Cover and Keyboard ........................................................................................ 4-22
Removing the Keyboard Cover and Keyboard................................................................. 4-22
Installing the Keyboard Cover and Keyboard .................................................................. 4-24
4.9 Logic Upper Assembly..................................................................................................... 4-25
Removing the Logic Upper Assembly ............................................................................. 4-25
Installing the Logic Upper Assembly ............................................................................... 4-27
4.10 Power Board ..................................................................................................................... 4-28
Removing the Power Board.............................................................................................. 4-28
Installing the power switch board..................................................................................... 4-28
4.11 Speakers............................................................................................................................ 4-29
Removing the Speakers .................................................................................................... 4-29
Installing the Speakers...................................................................................................... 4-29
4.12 Bluetooth Card.................................................................................................................. 4-30
Removing the Bluetooth card ........................................................................................... 4-30
Installing the Bluetooth card............................................................................................. 4-30
4.13 Touchpad Bracket, Touchpad Boards and Fingerprint Board/
Touchpad Switch Board ................................................................................................... 4-31
Removing the Touchpad Bracket, Touchpad Boards and Fingerprint Board................... 4-31
Touchpad Bracket, Touchpad Boards and Fingerprint Board/Touchpad Switch Board .. 4-32
4.14 LED board ........................................................................................................................ 4-33
Removing the LED Board ................................................................................................ 4-33
Installing the LED Board.................................................................................................. 4-33
4.15 Thermal Fan...................................................................................................................... 4-34
Removing the Thermal Fan .............................................................................................. 4-34
Installing the Thermal Fan................................................................................................ 4-34
4.16 WLAN Card ..................................................................................................................... 4-35
Removing the WLAN Card.............................................................................................. 4-35
Installing the WLAN card ................................................................................................ 4-35
4.17 Motherboard ..................................................................................................................... 4-36

Satellite A500/Pro A500 Series Maintenance Manual ix
Removing the Motherboard.............................................................................................. 4-36
Installing the Motherboard ............................................................................................... 4-38
4.18 VGA Board and VGA Thermal Module (Optional)......................................................... 4-40
Removing the VGA Board and VGA Thermal Module................................................... 4-40
Installing the VGA Board and VGA Thermal Module .................................................... 4-41
4.19 CPU and Thermal Module ............................................................................................... 4-42
Removing the CPU and Thermal Module........................................................................ 4-42
Installing CPU and Thermal Module ............................................................................... 4-43
4.20 Display Assembly............................................................................................................. 4-45
Removing the Display Assembly ..................................................................................... 4-45
Installing the Display Assembly....................................................................................... 4-45
4.21 LCD Bezel Assembly ....................................................................................................... 4-46
Removing the LCD Bezel Assembly................................................................................ 4-46
For Low-end Model.......................................................................................................... 4-46
For High-end Model ......................................................................................................... 4-48
Installing the Display Mask.............................................................................................. 4-55
4.22 LCD Module and Inverter Board...................................................................................... 4-57
Removing the LCD Module and Inverter Board .............................................................. 4-57
Installing the LCD Module and Inverter Board................................................................ 4-62
4.23 CMOS Board and MIC..................................................................................................... 4-66
Removing the CMOS Board and MIC ............................................................................. 4-66
Installing the CMOS Board and MIC............................................................................... 4-67
4.24 Left USB Board ................................................................................................................ 4-68
Removing the USB Board on the Left Side ..................................................................... 4-68
Installing the Left USB Board .......................................................................................... 4-68
4.25 Right USB Board.............................................................................................................. 4-69
Removing the Right USB Board on the Right Side ......................................................... 4-69
Installing the Right USB Board........................................................................................ 4-71

x Satellite A500/Pro A500 Series Maintenance Manual
Figures
Figure 4.1 Removing the Battery Pack .................................................................................... 4-8

Figure 4.2 Removing the HDD door...................................................................................... 4-10
Figure 4.3 Removing the HDD from the HDD bay ............................................................... 4-11
Figure 4.4 Removing the HDD plate ..................................................................................... 4-11
Figure 4.5 Removing the RAM door ..................................................................................... 4-13
Figure 4.6 Removing the RAM from the connectors............................................................. 4-14
Figure 4.7 Removing the UWB module ................................................................................ 4-15
Figure 4.8 Removing the modem card................................................................................... 4-16
Figure 4.9 Removing the FM Tuner ...................................................................................... 4-17
Figure 4.10 Removing the ODD Bay module.......................................................................... 4-19
Figure 4.11 Removing the bracket from the ODD drive.......................................................... 4-20
Figure 4.12 Removing two screws from the battery lodging ................................................... 4-22
Figure 4.13 Removing the keyboard cover .............................................................................. 4-23
Figure 4.14 Removing screws from the keyboard ................................................................... 4-23
Figure 4.15 Removing the keyboard ........................................................................................ 4-24
Figure 4.16 Removing the screws from the bottom of the laptop............................................ 4-25
Figure 4.17 Removing eight screws from the laptop ............................................................... 4-26
Figure 4.18 Detaching cables from the laptop ......................................................................... 4-27
Figure 4.19 Removing the power board................................................................................... 4-28
Figure 4.20 Removing the speakers ......................................................................................... 4-29
Figure 4.21 Removing the Bluetooth card ............................................................................... 4-30
Figure 4.22 Removing the screws from the touchpad bracket................................................. 4-31
Figure 4.23 Removing the Touchpad boards and Fingerprint board ....................................... 4-32
Figure 4.24 Removing the LED Board .................................................................................... 4-33
Figure 4.25 Removing the thermal fan from the logic lower assembly................................... 4-34
Figure 4.26 Removing the WLAN Card .................................................................................. 4-35
Figure 4.27 Removing motherboard from logic lower assembly............................................. 4-36
Figure 4.28 Removing the DC_IN CONN and cable............................................................... 4-37
Figure 4.29 Picking up the motherboard.................................................................................. 4-37

Satellite A500/Pro A500 Series Maintenance Manual xi
Figure 4.30 Align the DP CONN, S/PDIF CONN, Audio CONN and RJ45 CONN.............. 4-38
Figure 4.31 Installing the DC-in jack....................................................................................... 4-39
Figure 4.32 Removing the VGA Board. .................................................................................. 4-40
Figure 4.33 Reapply the Shinetsu 7726 grease on the thermal module
and remove any release papers ............................................................................. 4-41
Figure 4.34 Removing the Thermal Module spring screws..................................................... 4-42
Figure 4.35 Removing the CPU............................................................................................... 4-43
and remove any release papers ............................................................................. 4-44
Figure 4.37 Removing the display assembly ........................................................................... 4-45
Figure 4.38 Removing the LCD Bezel Assembly from the low-end model ............................ 4-46
Figure 4.39 Peel off the bezel .................................................................................................. 4-47
Figure 4.40 Pull out the hinge wall .......................................................................................... 4-47
Figure 4.41 Remove the bezel.................................................................................................. 4-48
Figure 4.42 Removing the LCD Bezel Assembly from the high-end model ........................... 4-48
Figure 4.43 Wrap the flat blade screwdriver with tape............................................................ 4-49
Figure 4.44 Press the hinge wall .............................................................................................. 4-49
Figure 4.45 Pry up the bezel hinge wall................................................................................... 4-50
Figure 4.46 Release the rest of the hooks ................................................................................ 4-50
Figure 4.47 Push the right side of the bezel upward ................................................................ 4-51
Figure 4.48 Push the left side of the bezel upward .................................................................. 4-52
Figure 4.49 Release hooks from the bottom of the bezel......................................................... 4-53
Figure 4.50 Release hooks from the right and left side of the bezel........................................ 4-53
Figure 4.51 Release the hooks from the upper side of the bezel.............................................. 4-54
Figure 4.52 Press the bezel hinge wall..................................................................................... 4-55
Figure 4.53 Press the bottom hooks on the display assembly.................................................. 4-55
Figure 4.54 Press the left and right side of the bezel for the low-end model/Press the
hooks on the left and right side of the bezel for the high-end model ................... 4-56
Figure 4.55 Press the bezel upside hooks ................................................................................ 4-56
Figure 4.56 Removing the Inverter Board ............................................................................... 4-57
Figure 4.57 Removing the LCD Module from the LCD cover assembly
(high-end model) .................................................................................................. 4-58

xii Satellite A500/Pro A500 Series Maintenance Manual
(low-end model).................................................................................................... 4-59
Figure 4.59 Removing the LCD Hinge Assembly ................................................................... 4-60
Figure 4.60 Removing the LVDS cable from the LCD module .............................................. 4-61
Figure 4.61 Installing the LCD Hinge Assembly..................................................................... 4-62
Figure 4.62 Installing the LCD Module from the LCD cover assembly
(high-end model) .................................................................................................. 4-63
(low-end model).................................................................................................... 4-64
Figure 4.64 Not to pinch codes beside hinges (high-end model)............................................. 4-65
Figure 4.65 Not to pinch codes beside hinges (low-end model).............................................. 4-65
Figure 4.66 Removing the CMOS board and MIC (high-end model) ..................................... 4-66
Figure 4.67 Removing the CMOS board and MIC (low-end model) ...................................... 4-67
Figure 4.68 Removing the left USB Board from the logic lower assembly ............................ 4-68
Figure 4.69 Wrap the flat blade screwdriver with tape ............................................................ 4-69
Figure 4.70 Wrap the flat blade screwdriver with tape ............................................................ 4-70
Figure 4.71 Removing the USB Board on the right side ......................................................... 4-70
Appendices
Appendix A Handling the LCD Module.................................................................................... A-1

Appendix B Board Layout ..........................................................................................................B-1
Appendix C Pin Assignments.....................................................................................................C-1
Appendix D Keyboard Scan/Character Codes........................................................................... D-1
Appendix E Key Layout .............................................................................................................E-1
Appendix F Series Screw Torque List ....................................................................................... F-1
Appendix G Reliability .............................................................................................................. G-1

Satellite A500/Pro A500 Series Maintenance Manual xiii
Chapter 1
Hardware Overview
1 Hardware Overview
Chapter 1 Contents
1.1 Features...................................................................................................................1-1
1.2 2.5-inch HDD .......................................................................................................1-11
1.3 DVD Super Multi (+-R Double Layer).................................................................1-13
1.4 Power Supply........................................................................................................1-14
1.5 Batteries ................................................................................................................1-16
1.5.1 Main Battery..........................................................................................1-16
1.5.2 Battery Charging Control ......................................................................1-16
1.5.3 RTC Battery ..........................................................................................1-17
Satellite A500/Pro A500 Series Maintenance Manual 1-ii

1 Hardware Overview
Figures
Figure 1-1A ID Parts Description Placement Part A ..........................................................1-7

Figure 1-2 SATA HDD..................................................................................................1-11
Figure 1-3 DVD Super Multi Drive...............................................................................1-13
Tables
Table 1-1 HDD Specifications......................................................................................1-12

Table 1-2 DVD Super Multi Drive Specifications .......................................................1-13
Table 1-3 Quick/Normal Charging Time......................................................................1-16
Satellite A500/Pro A500 Series Maintenance Manual 1-iii

Error! Use the Home tab to apply 2 to the text that you want to appear here. Error! Use the
Home tab to apply 2 to the text that you want to appear here. 1 Hardware Overview
1.1 Features
The Toshiba Satellite A500/A550D is a full-size PC notebook based on a Dual Core Processor,
providing high-speed processing capabilities and advanced features. The computer employs a
lithium ion battery that allows it to be battery-operated for a long period of time. The display uses
a 16.0-inch WXGA LCD panel. The PGA socket supports BTO for the CPU so that the system
can be designed to suit the customer’s needs.
The computer has the following features:
Processor (BTO)
The computer is equipped with one of the following Intel® processors.
Intel® Dual CoreTM 2 Duo Processor
Intel® Penryn/Celeron Processor Support
Intel® Penryn Power Optimized Processor
Memory (BTO)
The computer has two SODIMM slots that come standard with 1GB/2GB/4GB, BTO for
various memory requirements. It can incorporate up to 8 GB of main memory. It supports
DDR2 at 800MHz.
Battery Pack
The computer is powered by one rechargeable and removable lithium ion battery pack. The
capacity can be either 3-cell, 6-cell or 12-cell, depending on the model of the computer.
RTC Battery
The internal RTC battery backs up the Real Time Clock and calendar.
Hard Disk Drive (HDD) (BTO)

The computer accommodates 9.5 mm and 12.5 mm HDD sizes with following storage
capacities:
120/160/250/320 GB (9.5 mm thick) SATA (5,400rpm)
160/200/320 GB (9.5 mm thick) SATA (7,200rpm)
Satellite A500/Pro A500 Series Maintenance Manual 1-1

1 Hardware Overview Error! Use the Home tab to apply 2 to the text that you want to
appear here. Error! Use the Home tab to apply 2 to the text that you want to appear here.
500 GB (12.5 mm thick) SATA (5,400rpm)

64GB/128GB (9.5mm thick) TOSHIBA SSD
ODD (BTO)
12.7mm height DVD Super Multi drive supporting ±R Double Layer

12.7mm height DVD Super Multi drive supporting ±R Double Layer w/ Labelflash
Display (BTO)
The LCD displays available come with one of the following types:
16.0" COLOR TFT/HD LCD (Samsung LTN160AT01-A Glare), 1366 X 768 HD
Resolution
16.0" COLOR TFT/HD LCD (Samsung LTN160HT01-A Glare), 1920 X 1080 FHD
Resolution
Graphics (BTO)
Intel® GM49/GM45/GL40 integrated graphic

PM45 with ATI M92-XT//M96/N10M/N10P
(depending on model)
Keyboard (BTO)
The computer is equipped with a Toshiba standard 300mm key board or half gloss black
keyboard or half gloss black keyboard with illumination, ahich has 104keys. It is a Vista
compliance keyboard, where you may find Windows key and application keys.
Pointing Device
The integrated Wide Touch Pad and two control buttons in the palm rest allow control of
the on-screen pointer and support functions such as the scrolling of windows.
External Monitor Port (BTO)

The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM
driver is ready for Vista.
(depending on model)

Universal Serial Bus (USB) Ports

The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These
ports support PnP installation and hot plugging. They also support Sleep and Charge
function.
eSATA
The external SATA or eSATA end user can now utilize shielded cable lengths up to 2
meters outside the PC to take advantage of the benefits the SATA interface brings to storage.
SATA is now becoming an external standard, with specifically defined cables, connectors,
and signal requirements released as new standards in mid-2004. eSATA is hot pluggable.
Express Card Slot

The internal Express Card slot is a universal slot. This slot supports ExpressCard34/54 and
the slot is covered with a dummy card. It also supports USB/PCI Express signals.
Bridge Media Slot

This slot allows you to insert SD, MiniSD/ MicroSD (through adapter), Memory
Stick/Memory Stick Duo (through adaptor), Memory Stick Pro/Memory Stick Duo (through
adaptor), xD and MMC memory cards. It supports High-speed SD, SDHC and SD-IO. An
I/O port heel cover is needed. This model does not support CF or Smart Media cards.
Sound system
The integrated sound system is composed of two Realtek Azalia internal speakers, an
internal microphone (equipped with echo cancellation) as well as standard MIC-IN and
S/PDIF-OUT ports.
Internal Camera (BTO)

Camera supports 1.3M pixels with Auto Macro. Comes with a blue LED indicator. (The
internal camera is BTO with the internal microphone). The camera is not a rotation type.
HDMI Out Port (BTO)

HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can
send and receive SD and HD video/audio and control signals.

Headphones/S/PDIF/Line out Jack

This jack connects digital speakers or stereo headphones (16 ohm minimum). When
connected to digital speakers or headphones, the internal speaker is automatically disabled.
This jack can also be used as a S/PDIF port and can enable connection of optical-digital
correspondence devices.
Microphone/ Line-in Jack

A 3.5mm mini microphone jack enables connection of a three-conductor microphone for
monaural input and also enables the connection of a stereo device for audio input.
LAN (BTO)
The computer has built-in support for Gigabit Ethernet LAN (1000 megabits per second,
1000BASE-T) and 10M/100M Ethernet LAN (10/100 megabits per second, 10/100BASE-
T). It employs a Realtek 8111DL for Gigabit LAN or 8103EL for 10M/100Mbit LAN. It is
pre-installed as a standard device in some markets.
Wireless LAN (BTO)

Some computers in this series are equipped with a Wireless LAN card. This WLAN module
may come in with the following types (depending on the model):
Intel 802.11a/b/g/n (Echo Peak 1x2, 3x3 & Shirley Peak 1x2, 3x3)
Realtek 802.11b/g (8187SE 1x2), b/g/n (8192E 1x2)
Atheros 802.11b/g (XB63 1x2), b/g/n (XB91 1x2), a/b/g/n (XB92 2x2)
Internal Modem (BTO)

Some models are equipped with an integrated modem. The integrated modem provides
capability for data and fax communications that support the V.90 (V.92) standards and
includes a modem jack for connection to the telephone line. Please note that both the V.90
and V.92 standards are only supported in the USA, Canada, United Kingdom, France,
Germany and Australia - only the V.90 standard is supported in other regions. You should
also be aware that the speed of data and fax transfer will depend on the analog telephone
line conditions. The integrated model is only installed as a standard device in some markets.
This internal modem comes with MDC 1.5 solution (Azalia interface) and is exclusive with
FM Turner.
Wireless USB (BTO)

Some computers in this series are equipped with a Wireless USB card that is compatible
with other Wireless USB devices based on the IEEE 802.15 Standard. It also includes JET
Module with 3x3 WLAN.
Felica (BTO)
Imbedded Felica module writes and reads data to and from contactless Felica IC cards.
Having no need for physical contact with the card, the Reader/Writer is immune to
performance deterioration caused by wear and contamination, providing easy maintenance
and long-term reliability.
FM Tuner (BTO)
High sensitivity due to integrated low noise Radio Frequency (RF) input amplifier
FM mixer for conversion of the US/Europe (87.5 MHz to 108 MHz) and Japanese FM
band (76 MHz to 90 MHz) to IF
Preset tuning to receive Japanese TV audio up to 108 MHz and raster 100 kHz
Autonomous search tuning, 100 kHz grid
RF Automatic Gain Control (AGC) circuit
Fully integrated FM IF selectivity
Fully integrated FM demodulator
Soft mute, signal level dependent mute function
Signal level dependent mono/stereo blend, Stereo Noise Cancelling (SNC)
Soft mute and SNC can be switched off via control interface
Adjustment free stereo decoder
FM Tuner is bundled exclusively with the modem.
Bluetooth (BTO)
Some computers in this series offer Bluetooth wireless communication functionality which
eliminates the need for cables between electronic devices such as computers and printers.
When implemented, Bluetooth provides a fast, reliable and secure means to achieve wireless
communication in a small space. This module is Version 2.1 + EDR (Antenna on Module
type).
Fingerprint Sensor (BTO)

The computer has a fingerprint utility installed for the purpose of enrolling and recognizing
fingerprints. By enrolling the ID and password to the fingerprint authentication device, it is
no longer necessary to input the password from the keyboard. The Fingerprint sensor is

located at the center of the Touch Pad panel and is an Authentec AES2550.

DislpayPort (BTO)
A 20-pin DisplayPort is installed on some computers to send and receive HD and SD video
and audio signals (similar to HDMI). Support Display port1.0 and 1.1 protocols for dual
mode adapter.
TV Tuner (BTO)
Some models are equipped with ATSC/NSTC for Express card type TV tuner and PCIE
mini type for the reception and playback of DVBT.
Sound system (BTO)

The integrated sound system provides support for the computer’s internal speakers and
microphone, also allowing an external microphone and headphones to be connected via the
appropriate jacks. The computer has two Harman or Kardon (Odyssey2) speakers.

Figure 1-1A shows the computer and its system unit configuration.
Figure 1-1A ID Parts Description Placement Part A


The system unit of the computer consists of the following components:
Processor (BTO)
The computer is equipped with one of the following Intel® processors:
Intel® CoreTM Duo Processor
Intel® Penryn Power Optimized Processor
Intel® Celeron® M
Memory (BTO)
The computer has two SODIMM slots that come standard with 512MB/1GB/2GB/4GB,
BTO for various memory requirements. It can incorporate up to 8 GB of main memory. It
supports DDR2 at 667/800MHZ.
BIOS ROM (EEPROM)

The system BIOS and Keyboard BIOS share one single 2048KB flash ROM which is ACPI-
compliant. The flash utility can be used to program both system and keyboard BIOS at the
same time.
System Controllers
Advanced Power Management 1.2 support

ACPI2.0 b and PC2001 compliant
Support SMBus specification V2.0
Hot keys for system control
Audio volume output control
External LED control
Battery scope report and control
Sticky key support
Power switch control
Two host interface channels support
Supports three independent devices
Internal Keyboard country selection
Wireless LAN on/off button

Graphics Controller
Intel® GM49/GM45/GL40 as integrated graphics solution

Following External Graphic solution with Intel GM45/PM45
− ATI Mobility RadeonTM M92-XT, M96 (512MB, 1GB)
− ATI Mobility RadeonTM N10M-GS, N10P-GE (512MB, 1GB)
HDMI 1.3-CEC Support
DVI-D supported by conversion cable from HDMI or DP
Express Card Controller
Support USB/PCI Express signals

One Express Card slot 34/54
Audio Controller
Realtek Azalia ALC272

One Audio-in port: Mic.-in/Line-in
One Audio-out port: Headphone-out / Line-out / S / PDIF-out
Internal Microphone (with Internal Camera, MIC with echo cancellation)
Volume control: Digital control, feather touch button, no mute function
Microsoft inbox audio driver support
Software EQ support
Synchronize to change video and audio output to HDMI/DP
MAXX audio support by SW solution (BTO by image)
Wireless LAN Controller
Intel 802.11abgn Echo Peak(1x2 or 3x3), Shirley Peak (1x2 or 3x3)

Atheros 802.11 b/g(XB63L 1x2), a/b/g (XB62L 2x3), b/g/n(XB91 1x2), a/b/g/n(XB92
2x2)
Realtek 802.11bg (8187SE 1X2), 802.11bgn (8192E 1X2)
Intel Wireless Application, Cliffside and WPS supported

1.2 2.5-inch HDD
The computer contains an extremely low-profile and lightweight, high-performance HDD. The
HDD incorporates 9.5 mm / 12.5 mm height magnetic disk and mini-Winchester type magnetic
heads. The HDD interface conforms to Serial ATA. Storage capacities supported are 120, 160,
200, 250, 320 and 500 GB.
The HDD is shown in Figure 1-2 and some of its specifications are listed in Table 1-1.
Figure 1-2 SATA HDD

Table 1-1 HDD Specifications
Item Specifications
Capacity (GB) 120GB 160 GB 200 250 GB
Rotational
5400 or 7200 RPM 5400 or 7200 RPM 7200 RPM 5400 RPM
Speed (RPM)
Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm
User Data
234,441,648 312,581,808 312,581,808 488,397,168
Sectors
Bytes / Sector 512 512 512 512
Item Specifications
Capacity (GB) 320G 320G 500 GB
Rotational Speed (RPM) 5400 RPM 7200 RPM 5400 RPM
Height 9.5 mm 9.5 mm 12.5 mm
User Data Sectors 625,142,448 625,142,448 976,773,168
Bytes / Sector 512 512 512

1.3 DVD Super Multi (+-R Double Layer)
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x
speed, CD-RW at 6x speed, CD-RW at 16x speed, DVD-R at 8x speed, DVD-RW at 8x speed,
DVD+R at 8x speed, DVD+R (Double Layer) at 8x speed, DVD-R (Dual Layer) at 8x speed,
DVD+RW at 8x speed and DVD-RAM at 5x speed.
The DVD Super Multi drive is shown in Figure 1-3 and its specifications are listed in Table 1-2.
Figure 1-3 DVD Super Multi Drive
Table 1-2 DVD Super Multi Drive Specifications
Item DVD-ROM Mode CD-ROM Mode
33.3 (U-DMA transfer mode 2)

Data Transfer Rate (Mbytes/s)
16.6 (PIO mode 4, Multiword DMA mode 2)
Access Time (ms)
Average Random Access 130 130
Data Buffer Size (Mbytes) 2MB
DVD:
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R,

DVD+-R (Double Layer), DVD+RW.
Formats Supported
CD:
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.

1.4 Power Supply
The power supply unit provides constant voltage (19V) for the system board and performs the
following functions:
1. Power input monitor
Checks whether the AC adapter (DC power supply) is connected to the computer.
Checks whether the battery pack is connected to the computer.
Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
Turns on and off the battery pack charging power supply.

Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
Controls the supply of power to the system block (load/logic circuit side).
Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
Instructs the gate array to enable/disable tuning the power on.

Controls power-on/off operation.
4. Status display
Turns on the Power LED (in White).

Battery indicator (in White or Amber).
DC-IN indicator (in White color)
5. External interface
Performs communication through the I2C bus (via the internal EC/KBC).
Transfers the power supply operation mode.

6. Output monitor
Monitors the voltage output to the system block (load/logic circuit side).
Monitors the voltage, over-voltage, input/output current of the battery pack.
Monitors the internal temperature of the battery pack.
Monitors the supply voltage from the AC adapter.

1.5 Batteries
The computer has the following two types of batteries:
Main Battery Pack
Real Time Clock (RTC) Battery
1.5.1 Main Battery
The main battery pack serves as the computer's main power source when the AC adapter is not
attached. The main battery maintains the state of the computer when the AC adapter is detached.
1.5.2 Battery Charging Control
Battery charging is controlled by EC KB926. When the AC adapter and battery pack are attached
to the computer, the EC KB926 controls the charge on/off state and detects a full charge.
Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the system
is powered off or by on-state charge when it is powered on.
Table 1-3 Quick/Normal Charging Time
State Charge Time
Off-State Charge 3/6/12 Cell About 4 hours max
On-State Charge 3/6/12 Cell About 12 hours max

NOTE: The time required for normal charge depends on the power consumption by the
system. Using a fluorescent lamp and frequently accessing the disk consumes more power
and lengthens the charge time.
Any of the following can stop battery charge:

1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
Detection of full charge

A full charge is detected only when the battery is being charged by quick or normal charge.
A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed limit.
1.5.3 RTC Battery
The RTC battery provides power to maintain the current date, time and other system information
in memory while the computer is turned off.

Chapter 2
Troubleshooting Procedures
2 Troubleshooting Procedures
Chapter 2 Contents
2.1 Troubleshooting Introduction................................................................................... 3

2.2 Troubleshooting Flowchart ……………………………………………………………4
2.3 Power Supply Troubleshooting ..................................................................................9
2.4 Display Troubleshooting..........................................................................................14
2.5 Keyboard Troubleshooting.......................................................................................17
2.6 External USB Devices Troubleshooting ...................................................................19
2.7 TV-tuner Troubleshooting........................................................................................21
2.8 TouchPad Troubleshooting ......................................................................................25
2.9 Speaker Troubleshooting .........................................................................................27
2.10 Optical drive troubleshooting ..................................................................................29
2.11 Modem Troubleshooting …………………………………………………………….32
2.12 Express card Troubleshooting ..................................................................................34
2.13 Wireless LAN Troubleshooting ...............................................................................36
2.14 Camera Troubleshooting…………………………………………………………….38
2.15 Bluetooth Troubleshooting…………………...…………………………….……….. 40
2.16 Bridge Media slot Troubleshooting……………………………………………..……43
2.17 HDD Troubleshooting………………………………………………………………..45
2.18 CRT failure Troubleshooting ………………………………………………………. 47
2.19 HDMI Troubleshooting ……………………………………………………………...49
2.20 Display Port Troubleshooting………………………………………………………..51
2.21 SPDIF Troubleshooting ………….…………………………………………………. 53
2.22 MIC Troubleshooting ………………………………………………………………. 55
2.23 Finger Troubleshooting …………………………………………………………….. 57
2.24 FM tuner Troubleshooting ………………………………………………………….. 59
2.25 E-SATA Troubleshooting ………………………………………….……………….. 62
2.26 Felica Troubleshooting ………………………….………………………………….. 64
2.27 UWB Troubleshooting ……...………..…………………………………………….. 66
2.28 3G Troubleshooting………..………………………………………………...…….. 68
Satellite A500 / Satellite A505 / Satellite A507 / Satellite Pro Series Maintenance Manual 1
Figures
Figure 2-1 Troubleshooting flowchart (1/2)..................................................................... 5

Figure 2-1 Troubleshooting flowchart (2/2).................................................................... 6
Figure 2-3 Display troubleshooting process................................................................... 14
Figure 2-4 Keyboard troubleshooting process ............................................................... 17
Figure 2-5 External USB device troubleshooting process .............................................. 19
Figure 2-6 TV-tuner troubleshooting process ................................................................ 21
Figure 2-7 TouchPad troubleshooting process ............................................................... 25
Figure 2-8 Speaker troubleshooting process .................................................................. 27
Figure 2-9 Optical drive troubleshooting process .......................................................... 29
Figure 2-10 Modem troubleshooting process……………………………………………..32
Figure 2-11 Express card troubleshooting process........................................................... 34
Figure 2-12 Wireless LAN troubleshooting process…………………………………...…36
Figure 2-13 Camera Troubleshooting process…………………………………………….38
Figure 2-14 Bluetooth troubleshooting process…..……………………………….……….40
Figure 2-15 7 in 1 card troubleshooting process……………………………..…….………43
Figure 2-16 HDD troubleshooting process……………………………….………………..45
Figure 2-17 CRT failure troubleshooting process ………………………………………...47
Figure 2-18 HDMI troubleshooting process ……………………………………………....49
Figure 2-19 Display port troubleshooting process ……………………………………….. 51
Figure 2-20 SPDIF troubleshooting process …..…………………………………………..53
Figure 2-21 MIC troubleshooting process ………………………………………………...55
Figure 2-22 Finger printer troubleshooting process ………………………………………57
Figure 2-23 FM tuner Troubleshooting ………………………………………………….. 59
Figure 2-24 E-SATA Troubleshooting ………………………………….……………….. 62
Figure 2-25 Felica Troubleshooting ……..………………….………….………………... 64
Figure 2-26 UWB Troubleshooting ………..………………………………….…..….….. 66
Figure 2-27 3G Troubleshooting ………………………….………….……….…..…... …68
Tables
Table 2-1 Battery LED....................................................................................................10

Table 2-2 DC-IN LED ....................................................................................................11
2.1 Troubleshooting Introduction
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:

! " # &&
$%
( ) *

'
# +
$
, " .

-
* /% . 0&1 "2 3

, 2) 4
-
The Diagnostics Disk operations are described in Chapter 3. Detailed replacement

procedures are given in Chapter 4.
The following tools are necessary for implementing the troubleshooting procedures:
1. Diagnostics Disk (Repair and Sound Repair)

2. Phillips screwdriver (2 mm)
3. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door)
4. 2DD or 2HD formatted work disk for floppy disk drive testing
5. Sycard (EXPRESS CARD test card)
6. Cleaning kit for floppy disk drive troubleshooting
7. Cleaning kit for optical drive troubleshooting
8. Multimeter
9. External monitor
10. USB compatible keyboard
11. Multimedia sound system with line-in and line-out ports
12. Headphones
13. USB test module and USB cable
14. Music CD
15. MIC module and MIC line
16. SPDIF line
17. Finger print module
18. TV tuner signal generator
19. FM tuner signal generator
20. E-SATA HDD
21. Felica card
22. UWB signal generator
23. Remote controller.
2.2 Troubleshooting Flowchart
If you know the location of the malfunction, turn directly to the appropriate section of this
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for
determining which troubleshooting procedures to execute. Before performing any
troubleshooting procedures, verify the following:
Ask the user if a password is registered, if it is, ask him or her to enter the password.
Verify with the customer that Toshiba Windows Vista is installed on the hard disk.
Operating systems that were not preinstalled by Toshiba can cause the computer to
malfunction.
Make sure all optional equipment is removed from the computer.
Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed,
you should use an external FDD to run the diagnostics tests
STA RT
C o n n e c t th e A C a d a p te r to th e D C -
IN s o c k e t
P e rfo rm th e P o w e r S u p p ly
;< T ro u b le s h o o tin g p ro c e d u re s
Is th e D C -IN L E D o n ?
in s e c tio n 2 .3
5 67
;<
Is th e B a tte ry L E D o n ? T ro u b le s h o o tin g p ro c e d u re s
in s e c tio n 2 .3
5 67
T u rn th e P o w e r s w itc h o n
8 9:
;< T ro u b le s h o o tin g p ro c e d u re s
Is th e P o w e r O n L E D o n ?
in s e c tio n 2 .3
8 9:
Is th e " T o s h ib a " lo g o m e s s a g e ;<
T ro u b le s h o o tin g p ro c e d u re s
d is p la y ?
in s e c tio n 2 .3
8 9:
If th e " p a s s w o rd " m e s s a g e
d is p la y s , ty p e th e p a s s w o rd , th e n
p re s s E n te r.
P e rfo rm d ia g n o s tic s
Is T o s h ib a W in d o w s b e in g ;< p ro g ra m . R u n C M 1 6 5 .E X E
lo a d e d ? a n d s e le c t th e H A R D D IS K
8 9: ite m .
A
Figure 2-1 Troubleshooting flowchart (1/2)
Perform the Keyboard

Does typed characters appear correctly?
@A Troubleshooting procedures
in section 2.6
=>?
Insert USB memory disk,

Then run the diagnostics test program.
=>?
Perform the USB memory
@A disk
Is the diagnostics test loaded?
Troubleshooting procedures
in section 2.5
=>?
Allow each test to perform
automatically
After confirming which

diagnostics test has detected
Is an error detected by any of the =>?
an error, perform the
diagnostics tests?
appropriate procedure as
outlined below.
@A
System is normal
End
Figure 2-1 Troubleshooting flowchart (2/2)
If the diagnostics program cannot detect an error, the problem may be intermittent. The test
program should be executed several times to isolate the problem. When a problem has been
located, perform the appropriate troubleshooting procedures as follows:
1. If an error is detected by the battery test, perform the Power Supply Troubleshooting
procedures in Section 2.2
2. If an error is detected by the display test, perform the Display Troubleshooting

3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting

4. If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting

5. If an error is detected by the audio test, perform the Speaker Troubleshooting

procedures in Section 2.8 and the Optical Drive Troubleshooting Procedures in
Section 2.9
6. If an error is detected by the fingerprint test, perform the fingerprinter troubleshooting

Procedures in Section 2.22
Other problems that are not covered by the diagnostics program may be discovered by a
user.
1. If an error is detected when using an external USB device, perform the External USB
Devices Troubleshooting procedures in Section 2.5
2. If an error is detected when using the TV-out connection, perform the TV-Out Failure
Troubleshooting procedures in Section 2.6
3. If an error is detected when using the modem, perform the Modem Troubleshooting
4. If an error is detected when using the EXPRESS CARD unit, perform the EXPRESS
CARD Troubleshooting procedures in Section 2.11
5. If an error is detected when using the Wireless LAN, perform the Wireless LAN
6. If an error is detected when using the camera, perform the camera Troubleshooting
7. If an error is detected when using the Bluetooth, perform the Bluetooth

8. If an error is detected when using the HDMI TV, perform the HDMI TV
troubleshooting procedures in Section 2.18.
9. If an error is detected when using the MIC, perform the MIC troubleshooting
2.3 Power Supply Troubleshooting
ST A R T
C heck Po w er Sup ply Status

(P roced ure 1 )
A re the D C -IN and BC R ep lace ad ap to r / battery

B attery L E D s lit? (P ro ced ure 2)
DEF
C heck po wer sup ply

connections
(P roced ure 3 )
C an you turn the DEF R un diagno stic pro gram

co mp uter o n? (P ro ced ure 4)
BC
A re the internal po w er BC P erform internal co nnectio n

check
connections secure?
(P ro ced ure 5)
DEF
R eplace system bo ard
END
Figure 2-2 Power Supply Troubleshooting Process
The power supply controls many functions and components. To determine if the power
supply is functioning properly, start with Procedure 1 and continue with the other Procedures
as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures
described in this section are:
Procedure 1: Power status check

Procedure 2: Adaptor / battery replacement
Procedure 3: Power supply connection check
Procedure 4: Diagnostic check
Procedure 5: Internal connection check
Procedure 1 Power Status Check
The following LEDS indicate the power supply status:
Battery LED
DC-IN LED
The power supply controller displays the power supply status through the Battery and the DC-
IN LEDS as listed in the tables below.
Table 2-1 Battery LED
Battery State LED colors Definition

Charging Amber, solid on Battery charging with AC.
White, solid on Battery fully charged by AC
Amber color off Battery abnormal stop charging with AC
(Bad cell/ Overheated)
Discharging Amber, blinking Battery within low state: 12 minutes
(LED on for 1 second remaining
every 4 seconds)
Amber, blinking Battery within critical low state: 3
(LED on for 1 second minutes remaining. The system is
every 2 seconds) protected and cannot be re-powered on
without the AC power connected.
Amber color off Battery not in low or critical low state;
It’s in discharging state
Table 2-2 DC-IN LED
AC-IN LED Power supply status
Solid on AC power exists (LED is solid White).
Off No AC power exists.
To check the power supply status, install a battery pack and connect an AC adaptor to the
DC-IN port on the computer and to a power supply.
If the DC-IN LED or Battery LED is not lit, go to Procedure 2.
Procedure 2 Adaptor / battery replacement
A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.
Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2.
Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.
Procedure 3 Power supply connection check
The power supply wiring diagram is shown below:
ACadaptor cord
ACpower cord
AC System
Battery
adaptor board
Any of the connectors may be disconnected. Perform Check 1.
Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for
breaks. If the power cord is damaged, connect a new AC power cord. If there is
no damage, go to Check 2.
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the
DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected
correctly, go to Check 3.
Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board
of the computer.
• If the DC-IN input socket is loose, go to Procedure 5.
• If it is not loose, go to Check 4.
Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19
V. If the output is several percent lower than 19 V, go to Check 5. If the output
is close to 19 V, go to Check 6.
Check 5 Connect a new AC adaptor or AC power cord.

• If the DC-IN LED does not light, go to Procedure 4.
• If the battery LED does not light, go to Check 6.
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery LED still does not light, go to Procedure 4.
Procedure 4 Diagnostic check
The power supply may not charge the battery pack. Perform the following procedures:
1. Reinstall the battery pack.
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and
Diagnostics. If no problem is detected, the battery is functioning normally.
Procedure 5 Replacement check
The system board may be disconnected or damaged. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures. Check the connection between the AC
adaptor and the system board. After checking the connection, perform Check 1:
Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.
If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.
Check 2 Make sure that the battery cable is firmly connected to the system board. If it is
connected firmly, go to Check 3.
Check 3 The system board may be damaged. Replace it with a new one following the
instructions in Chapter 4.
2.4 Display Troubleshooting
STA RT
P e r fo r m e x te r n a l d is p la y c h e c k
(P ro c ed u re 1 )
D o e s th e e x te rn a l
d is p la y f u n c tio n o k ?
GH
P e rf o r m d ia g n o s tic c h e c k
(P ro c ed u re 2 )
I JK
D is p la y is n o t
W a s a d is p la y GH fa u lty . C o n tin u e
p r o b le m d e te c te d ? tr o u b le s h o o tin g -
r e f e r to F ig u r e 2 .1
I JK
P e r f o r m c o n n e c to r a n d
r e p la c e m e n t c h e c k
(P ro c ed u re 3 )
R e p la c e s y s te m b o a rd
EN D
Figure 2-3 Display troubleshooting process
This section describes how to determine if the computer’s display is functioning properly.
The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: External display check

Procedure 3: Connector and replacement check
Procedure 1 External display check
Connect an external display to the computer’s external monitor port, and then boot the
computer. The computer automatically detects the external display.
If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, the system
board may be damaged. Go to Procedure 2.
The Display Test program is stored on the computer’s Diagnostics disk. This program checks
the display controller on the system board. Insert the Diagnostics disk in the computer’s
floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and
Diagnostics for details.
If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning

properly.
Procedure 3 Connector and replacement check
The FL inverter board, LCD module, and system board are connected to the display circuits.
Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for
instructions on how to disassemble the computer and then perform the following checks:
Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the
problem still exits, replace the DDR RAM module. If the problem still exists,
perform Check 2.
Check 2 Replace the FL inverter board with a new one and test display again. If the
problem still exists, perform Check 3.
Check 3 Replace the LCD module with a new one and test display again. If the problem
still exists, perform Check 4.
Check 4 Replace the LCD/FL cable with a new one and test display again. If the problem
still exists, perform Check 5.
Check 5 Replace the CPU with another of the same specifications. If the problem still
exists, perform Check 6.
Check 6 The system board may be damaged. Replace it with a new one.
2.5 Keyboard Troubleshooting
ST A R T
P e rfo rm e x te rn a l k e y b o a rd c h e c k
(P ro c e d u re 1 )
D o e s th e e x te rn a l
k e y b o a rd fu n c tio n o k ?
L MN
P e r fo rm d ia g n o s tic c h e c k
QR
OP
K e y b o a r d is n o t
W a s a k e y b o a rd fa u lty . C o n tin u e
p ro b le m d e te c te d ? tro u b le s h o o tin g -re fe r
to F ig u r e 2 .1
L MN
P e rfo rm c o n n e c to r a n d
re p la c e m e n t c h e c k
E N D
Figure 2-4 Keyboard troubleshooting process
To determine if the computer’s keyboard is functioning properly, perform the following

procedures. Figure 2-4 outlines the process. Start with Procedure 1 and continue with the
other procedures as instructed.
Procedure 1: External keyboard check

Procedure 1 External keyboard check
Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer.
The computer automatically detects the external keyboard.
If the external keyboard works correctly, the internal keyboard or its connections may be
faulty. Go to Procedure 2.
If the external keyboard appears to have the same problem as the internal keyboard, the
system board may be having some problem. Replace it with a new one and following the
Run the test and Diagnostics Program, which will automatically execute the Keyboard Test.
Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the keyboard is

functioning ok.
The keyboard and/or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures and perform
the following checks.
Check 1 Make sure the keyboard cable is firmly connected to the system board.
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still
an error, go to Check 2.
Check 2 The keyboard may be damaged. Replace it with a new one following the
If the problem still exists, perform Check 3.
2.6 External USB Devices Troubleshooting
START
P e rf o rm e x te r n a l d e v ic e a n d
c o n n e c tio n c h e c k
( P ro c e d u r e 1 )
C h eck U SB
p o rt
U VW D o e s th e d e v ic e f u n c tio n
w h e n c o n n e c te d to a
c o n n e c tio n d if f e re n t U S B p o rt?
ST
D o e s a n a lte r n a tiv e U S B U VW O r ig in a l U S B
d e v ic e f u n c tio n c o r r e c tly ? d e v ic e is f a u lty
ST
R e p la c e s y s te m b o a r d
( P ro c e d u r e 2 )
END
Figure 2-5 External USB device troubleshooting process
To determine if the computer’s external USB devices are functioning properly, perform the
following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: External device and connection check

Procedure 2: Replace system board
Procedure 1 External device and connection check
The USB device may be damaged or the connection may be faulty. Use windows application
to check device can work fine or not, Perform Check 1.
Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the
cable is connected correctly, go to Check 2.
Check 2 Plug the USB device into another USB socket (there are three in all). If the USB
device still does not work, go to Check 4.
If the device functions correctly when connected to another USB port, go to

Check 3.
Check 3 Make sure that the USB socket is firmly secured to the system board of the
computer. If the malfunction remains, the system board or USB small board may
be damaged. Go to Procedure 2.
Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then
boot the computer. The computer automatically detects the external device.
If the alternative USB device works correctly, the original device may be
damaged and should be replaced.
If the alternative USB device appears to have the same problem as the original
device, the system board or USB small board may be damaged. Go to Procedure
2.
Procedure 2 Replace system board
If the error persists, the system board or USB small board may be damaged. Replace it with a
new one following the instructions in Chapter 4.
2.7 TV-Tuner Failure Troubleshooting
STA RT
P e r f o r m T V T u n e r C a b le
c o n n e c ti o n c h e c k
(P ro c ed u re 1 )
D o e s r e p la c e m e n t T V T u n e r X YZ R e p la c e T V
c a b l e f u n c t io n p r o p e r ly ? T u n e r c a b le
[\
P e r f o r m T V T u n e r S G s e t ti n g
check
(P ro c ed u re 2 )
T V T u n e r f u n c ti o n i n g o k ?
X YZ U s e t h e r ig h t
s e t ti n g o n S G
[\
P e r f o r m T V T u n e r A n te n n a
C o n n e c ti o n c h e c k
(P ro c ed u re 3 )
Figure 2-6 TV-out troubleshooting process
D o e s r e p la c e m e n t T V T u n e r ] ^_ R e p la c e T V
A n te n n a f u n c tio n p r o p e r ly ? T u n e r A n te n n a
`a
P e r fo rm T V T u n e r M o d u le
(P r o c e d u re 4 )
D o e s r e p la c e m e n t T V T u n e r ] ^_ R e p la c e T V
M o d u le f u n c tio n p ro p e r ly ? T u n e r M o d u le
R e p la c e s y s te m b o a r d
END
To determine if the computer’s TV Tuner port is functioning properly, perform the following
procedures. Figure 2-6 outlines the process. Start with Procedure 1 and continue as instructed.
Procedure 1: TV Tuner cable connection check

Procedure 2: TV Tuner SG setting check
Procedure 3: TV Tuner Antenna connection check
Procedure 4: TV Tuner Module connection check
Procedure 1 TV tuner Cable connection check
The TV Tuner cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. If an error is located, Perform Check 1:
Check 1 Make sure TV Tuner cable is firmly plugged into both the TV Tuner set and the
TV Tuner port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the TV Tuner port is firmly secured to the system board of the
computer. If the malfunction remains, go to Check 3.
Check 3 The TV Tuner cable may be damaged. Replace with a good cable. If the
malfunction remains, go to Procedure 2.
Procedure 2 TV Tuner SG setting check
The TV Tuner SG setting may be faulty. Perform Check 1:
Check 1 Check the TV Tuner Setting was right or wrong, if right; go to check 2, if wrong.
Correct it and re-test. If fail symptom still exist, go to Procedure
Check 2 Try connecting a different TV tuner SG to the computer. If the replacement TV

tuner SG works, the original set may be damaged. If the replacement set does not
work the TV tuner Antenna may be damaged. Go to Procedure 3.
Procedure 3 TV tuner Antenna connection check
The TV Tuner Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure TV Tuner Antenna is firmly plugged into both the TV Tuner Module.
If the antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different TV tuner Antenna to the computer. If the replacement
TV tuner Antenna works, the original Antenna may be damaged. If the
replacement Antenna does not work the TV tuner Module may be damaged. Go to
Procedure 4.
Procedure 4 TV Tuner Module Connection check
The TV Tuner Module connect may be faulty. Perform Check 1:
Check 1 Check the TV Tuner Module is firmly plugged into system board, if connection
was correctly, go to check 2.
Check 2 Try connecting a different TV tuner Module to the computer. If the replacement
TV tuner Module works, the original Module may be damaged. If the replacement
Module does not work the system board may be damaged. Replace it with a new
one following the instructions in Chapter 4.
2.8 Touch Pad Troubleshooting
START
TouchPad connection
check (Procedure 1)
TouchPad replacement
check (Procedure 2)
Replace system board
END
Figure 2-7 Touchpad troubleshooting process
To determine if the computer’s built-in TouchPad is functioning properly, perform the

following procedures. Figure 2-7 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: TouchPad connection check

Procedure 2: TouchPad replacement check
Procedure 1 TouchPad connection check
The TouchPad is connected via the TouchPad FPC to the system board. Make sure the
TouchPad FPC cable is firmly connected to the TouchPad and system board. Refer to Chapter
4, Replacement Procedures, for instructions on how to disassemble the computer and then
perform the following checks.
If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or
there is still an error, go to Procedure 2.
Procedure 2 TouchPad replacement check
The TouchPad unit or FPC may be defective or damaged. Replace each with a new one
following the steps in Chapter 4. If the FDD is still not functioning properly, replace the
system board with a new one following the steps in Chapter 4.
2.9 Speaker Troubleshooting
ST A RT
P e rfo rm a u d io s o u rc e te s t
S p eak ers are no t

D o a ll s o u rc e s h a v e bc f a u lt y . C o n t i n u e
s a m e p ro b le m ? tro u b le s h o o tin g -
s e e F ig u re 2 -1
d ef
P e rfo rm e a rp h o n e te s t
D o earp ho n es
f u n c t io n c o r r e c t ly ?
Y es
P e r fo r m c o n n e c tio n c h e c k
No
P e r f o r m r e p la c e m e n t
check
R e p l a c e s y s te m b o a r d
END
Figure 2-8 Speaker troubleshooting process
To determine if the computer’s built-in speakers are functioning properly, perform the
following procedures. Figure 2-8 outlines the process. First adjust the speaker volume to an
appropriate level. Start with Procedure 1 and continue as instructed.
Procedure 1: Audio source test

Procedure 2: Earphone test
Procedure 3: Connection check
Procedure 4: Replacement check
Procedure 1 Audio source test
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in
the source devices. If all have the same problem, continue with Procedure 2.
Procedure 2 Earphone test
Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3.

If they do not function correctly, the system board may be defective or damaged. Replace it
with a new one.
Procedure 3 Connection check
Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures and make sure the speaker cable is firmly connected to the audio board. If the
stereo speakers are still not functioning properly, go to Procedure 4.
Procedure 4 Replacement check
If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.
Replace them with new ones. If the stereo speakers still do not work properly, try replacing in
turn the audio board and system board.
2.10 Optical Drive Troubleshooting
START
Perform audio CD check

(Procedure 1)
Perform drive-
Audio CD functions ok? No cleaning check
(Procedure 2)
Yes
Perform software check

(Procedure 3)
Perform diagnostic test

(Procedure 4)
Perform connection and

replacement check
(Procedure 5)
END
Figure 2-9 Optical drive troubleshooting process
This section describes how to determine if the computer’s internal optical drive is functioning
properly. The Satellite P200D / P205D Satellite Pro P200D EQUIUM P200D SATEGO
P200D Series Maintenance Manual module bays can accommodate the following optical
drives:
DVD SuperMulti supporting +-R Double Rayer
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1: Audio CD test

Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Procedure 1 Audio CD check
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2 Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3 Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
Procedure 4 Connection check and replacement check
The optical drive connects to the system board. The drive may be disconnected, or the drive
or system board may be damaged. Disassemble the computer following the steps described in
Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the drive is firmly connected to the system board. If the connection is
good and there is still an error, go to Check 2.
Check 2 The drive or drive cable may be defective or damaged. Replace each with a new
one following the steps in Chapter 4, Replacement Procedures. If the drive is still
not functioning properly, perform Check 3.
Check 3 The system board may be damaged. Replace it with new one following the
instructions in Chapter 4, Replacement Procedures.
2Troubleshooting Procedures
2.11 Modem Troubleshooting
START
Perform telephone line

connection check
(Procedure 1)
Check / replace
Computer unable to
Yes telephone line and
detect telephone signal?
connections
No
Perform connection check

(Procedure 2)
Perform replacement
check
(Procedure 3)
END
Figure 2-10 Modem troubleshooting process
This section describes how to determine if the computer's modem is functioning properly.
Figure 2-10 outlines the process. Perform the steps below starting with Procedure 1 and
continuing with the other procedures as required.
Procedure 1: Telephone line connection check

Procedure 2: Modem card connection check
Procedure 3: Modem card replacement check
Procedure 1 Telephone line connection check
The telephone cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. Attempt to connect the computer to a
network through using the modem. If the modem does not function at all, go to Procedure 3.
If the attempt fails because the computer detects no telephone signal, the fault may be in the
telephone cable, the wall socket or the modem port. Perform Check 1:
Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket
and the modem port of the computer. If the cable is connected correctly, go to
Check 2.
Check 2 Make sure the modem port is firmly secured to the system board of the computer.
If the malfunction remains, go to Check 3.
Check 3 The telephone cable may be damaged. Replace with a good cable. If the
Procedure 2 Modem card connection check

Procedures and ensure that the modem card is well connected to the system board. If the
problem persists, perform Procedure 3.
Procedure 3 Modem replacement check
The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the
system board may be defective or damaged. Replace the System Board with a new one
following the steps in Chapter 4, Replacement Procedures.
2.12 Express card Troubleshooting
START
P e rfo rm E x p re ss c a rd te st
D o e rro rs o c c u r d u rin g E x p re ss c a rd u n it
No
E x p re ss c a rd te st? is n o t fa u lty .
Y es
P e rfo rm E x p re ss c a rd so c k e t
re p la c e m e n t c h e c k
R e p la ce sy ste m b o a rd
END
Figure 2-11 Express card troubleshooting process
This section describes how to determine if the Express card player is functioning properly.
The process is summarized in Figure 2-11. Perform the steps below starting with Procedure 1
and continuing with the other procedures as required.
Procedure 1: Express card test

Procedure 2: Express card socket replacement check
Procedure 1 Express card test
The Express test card contains a Express test program. Use windows application to check
device can work fine or not. If an error occurs. Ensure the card in fully inserted into the
socket before running the program.
If an error occurs during the Express card test, perform Procedure 2. If no error occurs, it is
likely that the original PC card was faulty.
Procedure 2 Express card socket replacement check
The Express card socket may be damaged or defective, for instance the socket pins can be
bent. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and replace the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.
2.13 Wireless LAN Troubleshooting
START
Perform diagnostic test

(Procedure 1)
W ireless LAN system

is not faulty. Continue
W as a wireless LAN problem delected? No
troubleshooting - refer
to Figure 2.1
Yes
Perform connector and replacement check

(Procedure 2)
Replace wireless LAN antenna/unit
END
Figure 2-12 Wireless LAN troubleshooting process
The wireless LAN antenna wire, wireless LAN unit or system board may each be the source
of a wireless LAN fault. Any of these components may be damaged. To determine if the
computer’s wireless LAN system is functioning properly, perform the following procedures.
Figure 2-12 outlines the process. Start with Procedure 1 and continue with the other
procedures as instructed.
Procedure 1: Diagnostic test

Procedure 1 Diagnostic test
Run the Diagnostic Program, which will automatically execute the wireless LAN Device
check (refer to chapter 3 system configuration check). Test and Diagnostic for more
information PLS use windows application.
If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is
functioning properly.
The wireless LAN antenna, wireless LAN unit or system board may be disconnected or
damaged. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures, and perform the following checks.
Check 1 Make sure that the wireless LAN antenna is firmly connected to the Wireless
LAN module (refer to Chapter 4 for instructions) and that the wireless LAN
module is securely slotted into the system board. If the problem persists, go to
Check 2.
Check 2 Check that the wireless communication switch is turned to “On”, and then make
sure that the wireless communication LED on the front panel is light. If the LED
is light but the wireless LAN function is still faulty, the antenna may be damaged.
Replace with a new antenna following the steps in Chapter 4, Replacement
Procedures. If the problem persists, or if the wireless LAN LED is not light when
the wireless communication switch is turned to “On”, go to Check 3.
Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the
instructions in Chapter 4. If the problem still exists, perform Check 4.
2.14 Camera Troubleshooting
Figure 2-13 Camera troubleshooting process
The Camera board or system board may be the reason of a Camera fault. Either of these two
components may be damaged. To determine if the computer’s Camera is functioning
properly, perform the following procedures. Figure 2-13 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.
Procedure 1: Windows Application test

Procedure 1 Windows Application test
Run the functioning Program in windows, which will display the Camera test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the
Camera system is functioning properly.
The Camera board or system board may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures, and perform
Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If
the problem persists, go to Check 2.
Check 2 The Camera board may be damaged. Replace it with a new one following the
2.15 Bluetooth Troubleshooting
ghijh
klmnolpqrstuovwrx wmvw
ykloxmqzlm{|
}svs~zmwoowlomp ~zmwoowrvuow nszw

ouwruzmwlozmvoowrutlmnml
qmwmxw wo rtzlm{
kmlnolpxouumxwol suq
lmsxmpmuw xmx
ykloxmqzlm|
jmsxm~zmwoow
suwmuuspozqm
jmsxmvvwmp oslq

Figure 2-14 Bluetooth troubleshooting process
The Bluetooth antenna wire, Bluetooth module or system board may be the reason of a
Bluetooth fault. Any of these components may be damaged. To determine if the computer’s
Bluetooth is functioning properly, perform the following procedures. Figure 2-14 outlines the
process. Start with Procedure 1 and continue with the other procedures as instructed.

Run the Diagnostic Program, which will automatically execute the Bluetooth device check.
(Refer to Chapter 3 system configuration check). Tests and Diagnostics for more information
PLS Use windows application to check device can work fine or not.
If an error is located, go to Procedure 2. If an error is not located, the Bluetooth system is

The Bluetooth, antenna module or system board may be disconnected or damaged.

Procedures, and perform the following checks.
Check 1 Make sure that the Bluetooth antenna is firmly connected to the Bluetooth module
(refer to Chapter 4 for instructions) and that the Bluetooth FFC is securely slotted
into the system board. If the problem persists, go to Check 2.
Check 2 Check that the Bluetooth communication switch is turned to “On”, then make sure
that the communication LED on the left panel is lit. If the LED is lit but the
Bluetooth function is still faulty, the antenna module may be damaged. Replace
with a new antenna following the steps in Chapter 4, Replacement Procedures. If
the problem persists, or if the Bluetooth communication LED is not lit when the
Bluetooth communication switch is turned to “On”, go to Check 3.
Check 3 The Bluetooth module may be damaged. Replace it with a new one following the
2.16 Bridge Media Slot Troubleshooting
START
Perform Bridge Media Slot test

(Procedure 1)
Do errors occur during Bridge Media Slot

No
Bridge Media Slot test? unit is not faulty.
Yes
Bridge Media Slot socket

replacement check
(Procedure 2)
END
Figure 2-15 Bridge Media Slot troubleshooting process

This section describes how to determine if the Bridge Media Slot player is functioning
properly. The process is summarized in Figure 2-15. Perform the steps below starting with
Procedure 1 and continuing with the other procedures as required.
Procedure 1: Bridge Media Slot test

Procedure 2: Bridge Media Slot replacement check
Procedure 1 Bridge Media Slot test
The Bridge Media Slot test PLS Use windows application to check device can work fine or
not. Ensure the card in fully inserted into the socket before running the program.
If an error occurs during the Bridge Media Slot test, perform Procedure 2. If no error occurs,
it is likely that the original Bridge Media Slot was faulty.
Procedure 2 Bridge Media Slot socket replacement check
The Bridge Media Slot socket may be damaged or defective, for instance the socket pins can
be bent. Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and replace the socket. If the problem persists, the system board may be defective
or damaged. Replace the system board with a new one following the steps in Chapter 4.
2.17 HDD/SSD Troubleshooting
Figure 2-16 HDD/SDD troubleshooting process
The HDD/SSD or system board may be the reason of a HDD/SSD fault. Either of these two
components may be damaged. To determine if the computer’s HDD/SDD is functioning
properly, perform the following procedures. Figure 2-16 outlines the process. Start with
Procedure 1 and continue with the other procedures as instructed.

Run the Diagnostic Program, which will automatically execute the HDD/SSD R/W test.
(Refer to Chapter 3 system configuration check), Tests and Diagnostics for more information
on the program.
If an error is located, go to Procedure 2. If an error is not located, the HDD/SSD function is

The HDD module or system board may be disconnected or damaged. Disassemble the
Check 1 Make sure that the HDD module is securely slotted into the system board. If the
problem persists, go to Check 2.
Check 2 The HDD module may be damaged. Replace it with a new one following the
2.18 CRT Troubleshooting
S T A R T
P e rfo rm C R T c o n n e c tio n
ch eck
(P ro ce d u re 1 )
D o e s re p la c e m e n t
C R T c a b le
R e p la c e C R T
c a b le
fu n c tio n p ro p e rly ?

P e rfo rm C R T se t c h e c k
(P ro ce d u re 2 )
C R T fu n c tio n in g o k ?
U s e d iffe re n t
C R T set

C h eck C R T
R e p la c e s y s te m b o a rd P o rt
c o n n e c tio n
E N D
Figure 2-17 CRT troubleshooting process
To determine if the computer’s CRT port is functioning properly, perform the following
procedures. Figure 2-17 outlines the process. Start with Procedure 1 and continue as
instructed.
Procedure 1: CRT connection check

Procedure 2: CRT set check
Procedure 1 CRT connection check
The CRT cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port
of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the CRT port is firmly secured to the system board of the computer. If
the malfunction remains, go to Check 3.
Check 3 The CRT cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2 CRT set check
The CRT set may be faulty. Perform Check 1:
Check 1 Try using the set for CRT reception. If it does not work, the set may be damaged.
If the set does work, perform Check 2.
Check 2 Try connecting a different CRT to the computer. If the replacement CRT works,
the original set may be damaged. If the replacement set does not work the system
board may be damaged. Replace it with a new one following the instructions in
Chapter 4.
2.19 HDMI Troubleshooting
START
P e rfo rm H D M I c o n n e c tio n
check
D o e s r e p la c e m e n t H D M I
c a b le
R e p la c e H D M I
c a b le

P e rfo rm H D M I se t c h e c k
U s e d iffe re n t
H D M I fu n c tio n in g o k ? H D M I set

END
Figure 2-18 HDMI troubleshooting process
To determine if the computer’s HDMI port is functioning properly, perform the following
instructed.
Procedure 1: HDMI connection check

Procedure 2: HDMI set check
Procedure 1 HDMI connection check
The HDMI cable may be damaged or the connections may be loose. Use windows application
to check device can work fine or not. Perform Check 1:
Check 1 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI
port of the computer. If the cable is connected correctly, go to Check 2.
Check 2 Make sure the HDMI port is firmly secured to the system board of the computer.
Check 3 The HDMI cable may be damaged. Replace with a good cable. If the malfunction
remains, go to Procedure 2.
Procedure 2 HDMI set check
The HDMI TV set may be faulty. Perform Check 1:
Check 1 Try using the set for television reception. If it does not work, the set may be
damaged. If the set does work, perform Check 2.
Check 2 Try connecting a different television to the computer. If the replacement

television works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the
2.20 Display Port Troubleshooting
START
P e rfo rm D is p la y P o rt c o n n e c tio n
check
(P ro ce d u re 1 )
D o e s re p la c e m e n t D is p la y
P o rt c a b le
R e p la c e D is p la y
P o rt c a b le

P e rfo rm D is p la y P o rt s e t c h e c k
(P ro ce d u re 2 )
U s e d iffe re n t
D is p la y P o rt fu n c tio n in g o k ? D is p la y P o rt s e t

END
Figure 2-19 Display Port troubleshooting process
To determine if the computer’s Display port is functioning properly, perform the following
instructed.
Procedure 1: Display Port connection check

Procedure 2: Display Port set check
Procedure 1 Display Port connection check
The Display port cable may be damaged or the connections may be loose. Use windows
application to check device can work fine or not. Perform Check 1:
Check 1 Make sure Display Port cable is firmly plugged into both the Display Port set and
the Display Port of the computer. If the cable is connected correctly, go to Check
2.
Check 2 Make sure the Display Port is firmly secured to the system board of the computer.
Check 3 The Display Port cable may be damaged. Replace with a good cable. If the
Procedure 2 Display Port set check
The Display Port TV set may be faulty. Perform Check 1:
Check 1 Try using the set for television reception. If it does not work, the set may be
damaged. If the set does work, perform Check 2.
Check 2 Try connecting a different television to the computer. If the replacement

television works, the original set may be damaged. If the replacement set does not
work the system board may be damaged. Replace it with a new one following the
2.21 SPDIF troubleshooting
Figure 2-20 SPDIF troubleshooting process
The system board may be the reason of a SPDIF fault. The connector of system board may be
damaged. To determine if the computer’s SPDIF is functioning properly, perform the
following procedures. Figure 2-20 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: windows application test

Procedure 1 windows application test
Use windows application to check device can work fine or not.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the
SPDIF is functioning properly.
The system board may be disconnected or damaged. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures, and perform the following checks.
Check 1 the system board may be damaged. Replace it with a new one following the
2.22 MIC Troubleshooting
Figure 2.21. MIC troubleshooting process
The MIC line or system board may be the reason of a MIC fault. Either of these two
components may be damaged. To determine if the computer’s MIC is functioning properly,
perform the following procedures. Figure 2-21 outlines the process. Start with Procedure 1
and continue with the other procedures as instructed.
Procedure 1: Windows Application test

Procedure 1 Windows Application test
Run the functioning Program (record.exe) on Windows model, which will display the MIC
test result.
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the MIC
module functioning is properly.
The MIC line or system board may be disconnected or damaged. Disassemble the computer
following the steps described in Chapter 4, Replacement Procedures, and perform the
following checks.
Check 1 Make sure that the MIC line is securely slotted into the system board. If the
problem remains, go to Check 2.
Check 2 The MIC line may be damaged. Replace it with a new one following the
2.23 Finger printer troubleshooting
Figure 2-22 Finger printer troubleshooting process
The Finger printer board or system board may be the reason of a finger printer fault. Either of
these two components may be damaged. To determine if the computer’s Finger printer is
functioning properly, perform the following procedures. Figure 2-22 outlines the process.
Start with Procedure 1 and continue with the other procedures as instructed.
Procedure 1: windows application test

Procedure 1 windows application test
Use windows application to check device can work fine or not .If an error is located, go to
Procedure 2. If an error is not located, the Finger printer system is functioning properly.
The Finger printer board or system board may be disconnected or damaged. Disassemble the
Check 1 Make sure that the Finger printer board FFC is securely slotted into the system
board. If the problem persists, go to Check 2.
Check 2 The Finger printer board may be damaged. Replace it with a new one following
the instructions in Chapter 4. If the problem still exists, perform Check 3.
2.24 FM tuner Failure Troubleshooting
START
P e rfo rm F M T u n e r A n te n n a
D o e s re p la c e m e n t F M T u n e r R e p la c e F M
A n te n n a fu n c tio n p r o p e rly ? T u n e r A n te n n a

P e rfo rm F M T u n e r S G s e ttin g
check
F M T u n e r fu n c tio n in g o k ?
U s e th e rig h t
s e ttin g o n S G

P e rfo rm F M T u n e r b o a rd
C o n n e c tio n c h e c k
Figure 2-23 FM tuner troubleshooting process

D o e s re p la c e m e n t F M T u n e r R e p la c e F M
B o a r d fu n c tio n p r o p e r ly ? tu n e r b o a rd

E N D
To determine if the computer’s FM tuner port is functioning properly, perform the following
instructed.
Procedure 1: FM Tuner Antenna connection check

Procedure 2: FM Tuner SG setting check
Procedure 3: FM Tuner board connection check
Procedure 1 FM tuner Antenna connection check
Use windows application to check device can work fine or not .If an error is located .The FM
Tuner Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure FM Tuner Antenna is firmly plugged into FM Tuner port of the
computer. If the Antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different FM Tuner Antenna to the computer. If the replacement
FM Tuner Antenna works, the original set may be damaged. If the replacement
set does not work the FM Tuner SG setting may be incorrect, Go to Procedure 2
Procedure 2 FM Tuner SG setting check
The FM Tuner SG setting may be faulty. Perform Check 1:
Check 1 Check the FM Tuner SG setting was right or wrong, if right; go to check 2, if
wrong. Correct it and re-test. If fail symptom still exist, go to check 2.
Check 2 Try connecting a different FM tuner SG to the computer. If the replacement FM

tuner SG works, the original set may be damaged. If the replacement set does not
work the FM Tuner board may be damaged. Go to Procedure 3.
Procedure 3 FM Tuner board connection check
The FM Tuner board may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure FM Tuner board FFC is firmly plugged into the system board. If the
FFC is connected correctly, go to Check 2.
Check 2 Try connecting a different FM Tuner board to the computer. If the replacement
FM Tuner board works, the original FM Tuner Board may be damaged. If the
replacement FM Tuner board does not work the System board may be damaged.
Replace it with a new one following the instructions in Chapter 4.
2.25 E-SATA Troubleshooting
START
Perform E-SATA device check

(Procedure 1)
Is E-SATA transmission ok?
Yes
Perform diagnostic check

(Procedure 2)
E-SATA port and

transmission are not
No
Was an E-SATA problem detected? No faulty. Continue
troubleshooting - refer
to Figure 2.1
Yes
Perform connection and replacement check

(Procedure 3)
END
Figure 2-24 E-SATA troubleshooting process
To determine if the computer’s E-SATA system is functioning properly, perform the

following procedures. Figure 2-24 outlines the process. Start with Procedure 1 and continue
with the other procedures as instructed.
Procedure 1: E-SATA device check

Procedure 2: Windows Application check
Procedure 3: Connection and replacement check
Procedure 1 E-SATA device check
Connect an E-SATA device to the computer’s E-SATA port, then boot the computer for
Windows Vista. The computer should automatically detect the E-SATA device. Check
whether the device can transmit data to the computer.
If the device is able to communicate with the computer, the problem may be intermittent or
connections may be faulty. Go to Procedure 2.
If communication is impaired, there may be a faulty connection. Go to Procedure 3.
Procedure 2 Windows Application check
Run the Windows Application, which will automatically execute the E-SATA port test for
transmission, Tests and Diagnostics for more information on how to run the program.
If an error is located, go to Procedure 3. If an error does not occur, the E-SATA port is
Procedure 3 Connection and replacement check
The transmission cable may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure the transmission cable is firmly plugged into both the E-SATA -
compatible device and the E-SATA port of the computer. If the cable is connected
correctly, go to Check 2.
Check 2 Make sure the E-SATA port is firmly secured to the system board of the
computer. If the malfunction persists, go to Check 3.
Check 3 The transmission cable may be damaged. Replace with a good cable. If the
malfunction persists, go to Check 4
2.26 Felica Troubleshooting
START
Felica connection check

(Procedure 1)
Felica replacement check

(Procedure 2)
END
Figure 2-25 Felica troubleshooting process
To determine if the computer’s built-in Felica is functioning properly, perform the following
instructed.
Procedure 1: Felica connection check

Procedure 2: Felica replacement check
Procedure 1 Felica connection check
The Felica is connected via the Felica FPC to the system board. Make sure the Felica FPC
cable is firmly connected to the Felica and system board. Refer to Chapter 4, Replacement
Procedures, for instructions on how to disassemble the computer and then perform the
following checks.
Use windows application to check device can work fine or not .If an error is located, make
sure the connection was ok. If any of the connections are loose, reconnect firmly. If any of
the connections is damaged, or there is still an error, go to Procedure 2.
Procedure 2 Felica replacement check
The Felica unit or FPC may be defective or damaged. Replace each with a new one following
the steps in Chapter 4. If the Felica is still not functioning properly, replace the system board
with a new one following the steps in Chapter 4.
2.27 UWB Troubleshooting
START
P e rfo rm U W B A n te n n a
D o e s re p la c e m e n t U W B ¡ ¢£ R e p la c e U W B
A n te n n a fu n c tio n p ro p e rly ? A n te n n a
¤¥
P e rfo rm U W B S G s e ttin g
check
U W B fu n c tio n in g o k ?
¡ ¢£ U s e th e rig h t
s e ttin g o n S G
¤¥
P e rfo rm U W B M o d u le
C o n n e c tio n c h e c k
D o e s re p la c e m e n t U W B ¡ ¢£ R e p la c e U W B
M o d u l e f u n c t io n p r o p e r l y ? M o d u le
END
Figure 2-26 UWB troubleshooting process
To determine if the computer’s UWB is functioning properly, perform the following

instructed.
Procedure 1: UWB Antenna connection check

Procedure 2: UWB SG setting check
Procedure 3: UWB Module connection check
Procedure 1 UWB Antenna connection check
Use windows application to check device can work fine or not. If an error is located, make
sure The UWB Antenna may be damaged or the connections may be loose. Perform Check 1:
Check 1 Make sure UWB Antenna is firmly plugged into UWB module of the computer. If
the antenna is connected correctly, go to Check 2.
Check 2 Try connecting a different UWB Antenna to the computer. If the replacement
UWB Antenna works, the original Antenna may be damaged. If the replacement
Antenna does not work the UWB SG setting may be wrong. Go to Procedure 2.
Procedure 2 UWB SG setting check
The UWB SG setting may be faulty. Perform Check 1:
Check 1 Check the UWB SG Setting was right or wrong, if right; go to check 2, if wrong.
Correct it and re-test. If fail symptom still exist, go to check2
Check 2 Try connecting a different UWB SG to the computer. If the replacement UWB SG
works, the original SG may be damaged. If the replacement set does not work the
UWB module may be damaged. Go to Procedure 3.
Procedure 3 UWB Module connection check
The UWB Module connect may be faulty. Perform Check 1:
Check 1 Check the UWB Module is firmly plugged into system board, if connection was
correctly, go to check 2.
Check 2
Try connecting a different UWB Module to the computer. If the replacement UWB
Module works, the original Module may be damaged. If the replacement Module does
not work the system board may be damaged. Replace it with a new one following the
2.28 3G Troubleshooting
START
P e rf o r m d ia g n o s tic te s t
(P r o c e d u r e 1 )
3 G s y s te m is n o t
fa u lty . C o n tin u e
W a s a 3 G p r o b le m d e te c te d ? No
tro u b le s h o o tin g - re f e r
to F ig u re 2 .1
Y es
P e rfo rm c o n n e c to r a n d r e p la c e m e n t c h e c k
(P r o c e d u r e 2 )
R e p la c e 3 G a n te n n a /u n it
END
Figure 2-27 3G troubleshooting process
The 3G antenna wire, 3G unit or system board may each be the source of a 3G fault. Any of
these components may be damaged. To determine if the computer’s wireless LAN system is
functioning properly, perform the following procedures. Figure 2-27 outlines the process.
Start with Procedure 1 and continue with the other procedures as instructed.

The 3G antenna, 3G unit or system board may be disconnected or damaged. Disassemble the
Check 1 Make sure that the 3G antenna is firmly connected to the 3G module (refer to
Chapter 4 for instructions) and that the 3G module is securely slotted into the
system board. If the problem persists, go to Check 2.
Check 2 Check the wireless communication function is enabled by BIOS setup and
FN+F8, and then make sure that the wireless communication LED on the front
panel is light. If the LED is light but the 3G function is still faulty, the antenna
may be damaged. Replace with a new antenna following the steps in Chapter 4,
Replacement Procedures. If the problem persists, or if the wireless LAN LED is
not light when the wireless communication function is enabled by BIOS setup and
FN+F8, go to Check 3.
Check 3 3G unit may be damaged. Replace it with a new one following the instructions in
Chapter 4. If the problem still exists, perform Check 4.
3 Tests and Diagnostics
Chapter 3
Tests and Diagnostics
Satellite A500 / Satellite A505 / Satellite A507 / Satellite Pro Series T&D
` 3 Tests and Diagnostics
Contents
3.1 The Diagnostic Test .............................................................................................................3

3.2 Executing the Diagnostic Test .............................................................................................4
3.3 Display Configuration .........................................................................................................8
3.4 Audio sound Test.................................................................................................................9
3.5 Fan ON/OFF Test ..............................................................................................................10
3.6 Main Battery Charge Test ..................................................................................................11
3.7 FDD Test .......................................................................................................................…12
3.8 Memory Check ..................................................................................................................14
3.9 Keyboard Test....................................................................................................................14
3.10 Mouse (Pad) Test ...............................................................................................................17
3.11 LCD Pixels Mode Test ......................................................................................................18
3.12 Magnetic switch Test .........................................................................................................19
3.13 LAN Test ...........................................................................................................................21
3.14 RTC Test............................................................................................................................24
3.15 BUTTON Test……..…………...………….…….……………..…………...……............25
3.16 1st HDDTest ……………………………....…………….……………....….…………....27
3.17 RDMI Test………………...………………………….………………...…..……………..30
3.18 WDMI Test …………….…………………………….…………….…....….…………....31
3.19 HDCP Key Check………………………………………………………………………….33
3.20 3D Sensor Test …………………………………………………………………………....35
3.1 The Diagnostic Test

This chapter explains how to use the Test & Diagnostic program to test the functions of the (Base
on Bradford 10M/10MG T&D version 1.0) hardware modules. The Test & Diagnostic Program
is stored on the T&D diskettes. The program consists of a series of tests that run automatically
when the Diagnostics Program items are selected and executed.
NOTES:To start the diagnostics, follow these steps
1. Check all cables for loose connections.

2. Exit this program when you are at Main Menu.
The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:
CONFIG CHECK TEST

Audio sound TEST
FAN ON/OFF TEST
MAIN BATTERY CHARGE TEST
FDD TEST
Memory check
KEYBOARD TEST
MOUSE(PAD) TEST
LCD PIXELS MODE TEST
MAGNETIC SWITCH TEST
LAN TEST
RTC TEST
BUTTON TEST
1st HDD Test
RDMI Test
WDMI Test
HDCP KEY CHECK
3D Sensor Test
You will need the following equipment to perform some of the Diagnostic test programs.
The diagnostics USB disk

A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)
A LAN loopback
3.2 Executing the Diagnostic Test

DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC
PROGRAM, follow these steps:
Insert the diagnostics USB disk drive and turn on the computer. (The diagnostics diskette
contains the Free-DOS boot files.) And then follow the instructions for T&D program
installed in USB driver)
The T&D Program can run single test by you press corresponsive English letter of test item, and
it also asks you if you like to copy test log file to USB disk as reference at the end of test(s).
The test list is as the following:
A. CONFIG CHECK TEST

B. Audio sound TEST
C. FAN ON/OFF TEST
D. MAIN BATTERY TEST
E. FDD TEST
F. Memory check
G. KEYBOARD TEST
H. MOUSE (PAD) TEST
I. LCD PIXELS MODE TEST
J. MAGNETIC TEST
K. LAN TEST
L. RTC TEST
M. BUTTON TEST
N. 1st HDD Test
O. RDMI Test
P. WDMI Test
Q. HDCP KEY CHECK
R. 3D Sensor Test
The below display will show up at the beginning of T&D program
If the test result passes, the following display will show up:
If an error is detected and a test fails, the following message displays:
Then press any key for next actions – the below display presented if copying test log file onto
diskette is necessary. This action will be executed when “Y” key pressed.
It will skip this process if “N” key pressed.
And then it will check if it’s necessary to leave this program. Program will quit when “Y”
key pressed and it will go back main menu for next test if “N” key pressed.
3.3 Display Configuration
This Item will show the unit configuration. It includes:
CPU (CPU type)
DDRAM SIZE
Panel ID
HDD1 type & capacity (Vendor ID. Model .Firmware)
VRAM size / VGA CHIP TYPE
Battery cell (3cell;6cell;12cell)
Wireless type
LAN Type
Bluetooth
The screen should display as below:
3.4 Audio sound test

The audio sound test allows the user to aurally confirm the speaker functions. And the speaker
will send out music during test.
NOTE: Remember to tune up the volume as “Maximum” before this test starts.
Buffalo only have one speaker, no need test Left/Right Speaker
The screen should display as below, indicating whether the test is passed or failed after the
question.
3.5 Fan ON/OFF Test

The fan test allows the user to test aurally whether the fan is working. And follow the below
procedures for this test:
The computer will let the fan be “ON” after any key pressed. Feel the wind or
listen the rotating sound to check whether the fan is working or not.
NOTE: Remember to approach fan outlet that is near right side of unit whether fan is
“ON”.
The computer will stop the fan working after any key pressed. Feel the wind or
listen the sound to check if the fan is “OFF”.
question.
3.6 Main Battery Charge Test
NOTE: The AC adaptor should be connected to successfully run this test
. 65W with 19V DC for UMA SKU
. 90W with 19V DC for discrease SKU
This test shows and measures the main battery:
Battery type (Lion)
Manufacturer (Sanyo/Panasonic/Sony)
Remain charge capacity (0 ~ 100%)
Charge function (PASS/FAIL)
- “Battery Is Full” showed when “remain charge capacities” is 100%
The screen should display as below, if the charge function is OK, will show:.
If the charge function is NG, the screen will display as:
3. 7 FDD Test
NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Need to
insert FDD when power on machine. Otherwise the Floppy can not be detected.
The Floppy Disk Test includes three subtests of the:
1. Sequential seek/verify function (Range: Track 0 ~ 79)
2. Funnel code seek/verify function (Range: Track 0 ~ 79)
3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)
NOTE: The write-protected device of this formatted diskette should be “Disable”.
The subtests run automatically.
NOTE: Press “Esc” key can skip the current subtest.
The screen should display as below, indicating whether the subtests pass or fail when finished.
3.8 Memory check
This test will check if the computer’s Memory Frequency and Size is correct in every slot.
3. 9 Keyboard Test
The keyboard test checks the all keys function.
NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.
Before keyboard test starts, the keyboard matrix code should be chosen as below display:
1. S (US, for America)
2. J (Japan, for Japan)
3. K(UK, for Europe)
When you execute this test, the keyboard layout is drawn on the display. When any key is
pressed, the corresponding key on the screen changes to black as shown below.
It will indicate whether the sub test is passed or failed after the question.
US Keyboard
Japan keyboard
UK keyboard
NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn”
key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display
brightness change gradually.
3.10 Mouse (Pad) Test

The Mouse test allows the user to select and assign values to the following, using the Touch Pad
or “Tab” key to move between selections:
1. Mouse Speed (on a scale from slow to fast)
2. Acceleration (Off, Low, Medium, High)
3. Button Assignments (Left + Right / Right button, either Unassigned or Drag

Lock)
4. Swap Buttons (Left /Right)
NOTE: The Touch Pad test cannot be used to test an external USB mouse.
The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are
clicked, the cursors should appear in the corresponding box of the button figure that is displayed
on the screen as below.
After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click
the “OK” column will end this test.
It will indicate whether the subtests pass or fail after three questions.
NOTE: The above figure has three compartments although the Touch Pad installed may
only have two buttons. In this case, the central compartment in the figure does not
correspond to any button.
3.11 LCD Pixels Mode Test
This LCD pixels mode test checks whether video display is fine.
This test includes two modes of the test:
1. Text Mode
- including 40*25 (16 colors) and 80*25 (2/16colors).
2. VGA Mode
- including 320*200 (4/16/256 colors), 640*200 (2/16 colors), 640*350 (2/16 colors),
640*480 (2/16/256 colors), 800*600 (256 colors) and 1024*768 (256 colors).
question.
3.12 Magnetic Switch Test

The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the
Magnetic should enable to turn off the display.
Follow below steps to run this test:
1. Close the LCD cover.
2. Open the LCD.
Then it will indicate whether the test is passed or failed.
1>. If the Magnetic switch test as fail, it will show below display:
2>. If the Magnetic switch test pass, it will show below display:
3.13 LAN Test

The LAN test checks the LAN full-duplex environment.
NOTE: LAN loopback needs to plug in before test begins.
And LAN information will show on the test screen:
IO Base – Port: A000H
IRQ – BH, it’s “IRQ B”.
Node – it is “MAC Address”.
Line Speed – 1000Mbps or 100Mbps or 10 Mbps.
Bus ID – it’s “14”.
The LAN test includes three subtests of the:
1. Speed1000
2. Speed100
3. Speed10
The subtests run automatically.
The screen should display as below, indicating whether the subtests pass or fail when finished.
If an error is detected and a test fails, the following message displays:
3.14 RTC Test

Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS
and CMOS values.
The test runs automatically.
The screen should display as below, indicating whether the test is passed or failed when finished.
3.15 BUTTON TEST
NOTE: Only for eight buttons SKU.

The tool for eight buttons SKU, the Screen would display as below:
Mechanical type buttons x 8 to relate with above showed.
BUTTON A ECO
BUTTON B Quick start
BUTTON C Play/Pause
BUTTON D FR
BUTTON D FF
BUTTON D Mute
BUTTON D Volume -
BUTTON D Volume +
3.16 1st HDD Test

The HDD test allows the user to verify the 1st HDD ok or not. First, please select HDD test
method, Screen would display as below:
After you select the method, then input password: “hard disk”, if input password is Right, the
screen would display as below:
If input password is wrong, the screen would display as below:
The screen will display as below picture to show the subtest is passed or failed when finished:
If it is show the picture as below, it means HDD function is OK
If the picture shows as below, it means he HDD function is NG
3.17 Read DMI

Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM
string and UUID If you want to double check the DMI data, please select Read DMI item, the
figure below will be displayed:
3.18 Write DMI

When you want to write DMI data, please select which data you want to write, the figure below
will be displayed:
1. Write OME string
2. Write Version
3. Write Serial
4. Write Product
After write OK, you should reboot the system that can make the setting effective, or you can
write next data before reboot system, the figure below will displayed:
NOTE: should input correct DMI data, and should reboot the system that can make the
setting effective.
3.19 HDCP Key Check
This test will check HDCP key has been written into your computer successful or not.
NOTE: Only UMA(GM45) SKU unit support HDCP function
If the picture shows as below, it means he HDCPKEY function is NG
3. 20 3D Sensor Test
This test will check 3D Sensor function by your computer successful or not.
NOTE: Steps 1 Keep test unit on platform which must be a flat horizontal surface, then
click enter to test
NOTE: Steps 2 Keep test unit vertical with platform, then click to test
NOTE: Steps 3 Turn run 90 degree whirl, then click enter to test
NOTE: Steps 4 Go on Turn run 90 degree whirl, then click enter to test
NOTE: Step5 Go on Turn run 90 degree whirl, then click enter to test
Check test result as below picture, PASS will show “OK”, FAIL will show “NG”.
Chapter 4
Replacement Procedures
4 Replacement Procedures
Chapter 4 Contents
4.1 General....................................................................................................................4-3
Safety Precautions ..........................................................................................4-3
Before You Begin ...........................................................................................4-3
Disassembly Procedures .................................................................................4-3
Assembly Procedures......................................................................................4-3
Tools and Equipment......................................................................................4-3
Screw Tightening Torque ...............................................................................4-3
Colors of Screw Shanks..................................................................................4-3
Symbols of Screws on the Laptop Body.........................................................4-3
Symbol examples............................................................................................4-3
4.2 Battery.....................................................................................................................4-3
Removing the Battery Pack ............................................................................4-3
Installing the Battery Pack ..............................................................................4-3
4.3 HDD........................................................................................................................4-3
Removing the HDD ........................................................................................4-3
Installing the HDD..........................................................................................4-3
4.4 Memory...................................................................................................................4-3
Removing the Optional Memory ....................................................................4-3
Installing the Optional Memory......................................................................4-3
4.5 UWB Module .........................................................................................................4-3
4.6 Modem Card / FM Tuner........................................................................................4-3
4.7 ODD........................................................................................................................4-3
Removing the ODD Bay Module ...................................................................4-3
Installing the ODD Bay Module .....................................................................4-3
Disassembling the ODD Drive .......................................................................4-3
Assembling the ODD Drive............................................................................4-3
4.8 Keyboard Cover and Keyboard...............................................................................4-3
Removing the Keyboard Cover and Keyboard ...............................................4-3
Satellite A500 Maintenance Manual 4-ii

Installing the Keyboard Cover and Keyboard.................................................4-3

4.9 Logic Upper Assembly ...........................................................................................4-3
Removing the Logic Upper Assembly............................................................4-3
Installing the Logic Upper Assembly .............................................................4-3
4.10 Power Board ...........................................................................................................4-3
Removing the Power Board............................................................................4-3
Installing the power switch board...................................................................4-3
4.11 Speakers..................................................................................................................4-3
Removing the Speakers ..................................................................................4-3
Installing the Speakers ....................................................................................4-3
4.12 Bluetooth Card........................................................................................................4-3
Removing the Bluetooth card .........................................................................4-3
Installing the Bluetooth card...........................................................................4-3
4.13 Touchpad Bracket, Touchpad Boards and Fingerprint
Board/Touchpad Switch Board...............................................................................4-3
Removing the Touchpad Bracket, Touchpad Boards and
Fingerprint Board............................................................................................4-3
Touchpad Bracket, Touchpad Boards and Fingerprint
Board/Touchpad Switch Board.......................................................................4-3
4.14 LED board ..............................................................................................................4-3
Removing the LED Board ..............................................................................4-3
Installing the LED Board ................................................................................4-3
4.15 Thermal Fan............................................................................................................4-3
Removing the Thermal Fan ............................................................................4-3
Installing the Thermal Fan..............................................................................4-3
4.16 WLAN Card............................................................................................................4-3
Removing the WLAN Card ............................................................................4-3
Installing the WLAN card...............................................................................4-3
4.17 Motherboard ...........................................................................................................4-3
Removing the Motherboard............................................................................4-3
Installing the Motherboard .............................................................................4-3
4.18 VGA Board and VGA Thermal Module (Optional)...............................................4-3
Satellite A500 Maintenance Manual 4-iii

Removing the VGA Board and VGA Thermal Module .................................4-3

Installing the VGA Board and VGA Thermal Module...................................4-3
4.19 CPU and Thermal Module......................................................................................4-3
Removing the CPU and Thermal Module ......................................................4-3
Installing CPU and Thermal Module..............................................................4-3
4.20 Display Assembly ...................................................................................................4-3
Removing the Display Assembly ...................................................................4-3
Installing the Display Assembly .....................................................................4-3
4.21 LCD Bezel Assembly .............................................................................................4-3
Removing the LCD Bezel Assembly..............................................................4-3
For Low-end Model ........................................................................................4-3
For High-end Model .......................................................................................4-3
Installing the Display Mask ............................................................................4-3
4.22 LCD Module and Inverter Board............................................................................4-3
Removing the LCD Module and Inverter Board ............................................4-3
Installing the LCD Module and Inverter Board ..............................................4-3
4.23 CMOS Board and MIC ...........................................................................................4-3
Removing the CMOS Board and MIC ...........................................................4-3
Installing the CMOS Board and MIC .............................................................4-3
4.24 Left USB Board ......................................................................................................4-3
Removing the USB Board on the Left Side....................................................4-3
Installing the Left USB Board ........................................................................4-3
4.25 Right USB Board....................................................................................................4-3
Removing the Right USB Board on the Right Side .......................................4-3
Installing the Right USB Board ......................................................................4-3
Satellite A500 Maintenance Manual 4-iv

Figures
Figure 4.1 Removing the Battery Pack ............................................................................4-3

Figure 4.2 Removing the HDD door ...............................................................................4-3
Figure 4.3 Removing the HDD from the HDD bay.........................................................4-3
Figure 4.4 Removing the HDD plate...............................................................................4-3
Figure 4.5 Removing the RAM door...............................................................................4-3
Figure 4.6 Removing the RAM from the connectors ......................................................4-3
Figure 4.7 Removing the UWB module ..........................................................................4-3
Figure 4.8 Removing the modem card ............................................................................4-3
Figure 4.9 Removing the FM Tuner ................................................................................4-3
Figure 4.10 Removing the ODD Bay module ...................................................................4-3
Figure 4.11 Removing the bracket from the ODD drive ...................................................4-3
Figure 4.12 Removing two screws from the battery lodging.............................................4-3
Figure 4.13 Removing the keyboard cover........................................................................4-3
Figure 4.14 Removing screws from the keyboard .............................................................4-3
Figure 4.15 Removing the keyboard..................................................................................4-3
Figure 4.16 Removing the screws from the bottom of the laptop .....................................4-3
Figure 4.17 Removing eight screws from the laptop.........................................................4-3
Figure 4.18 Detaching cables from the laptop...................................................................4-3
Figure 4.19 Removing the power board ............................................................................4-3
Figure 4.20 Removing the speakers...................................................................................4-3
Figure 4.21 Removing the Bluetooth card.........................................................................4-3
Figure 4.22 Removing the screws from the touchpad bracket ..........................................4-3
Figure 4.23 Removing the Touchpad boards and Fingerprint board .................................4-3
Figure 4.24 Removing the LED Board ..............................................................................4-3
Figure 4.25 Removing the thermal fan from the logic lower assembly.............................4-3
Figure 4.26 Removing the WLAN Card............................................................................4-3
Figure 4.27 Removing motherboard from logic lower assembly ......................................4-3
Figure 4.28 Removing the DC_IN CONN and cable ........................................................4-3
Figure 4.29 Picking up the motherboard ...........................................................................4-3
Figure 4.30 Align the DP CONN, S/PDIF CONN, Audio CONN and RJ45 CONN........4-3
Satellite A500 Maintenance Manual 4-v

Figure 4.31 Installing the DC-in jack ................................................................................4-3

Figure 4.32 Removing the VGA Board .............................................................................4-3
and remove any release papers .......................................................................4-3
Figure 4.34 Removing the Thermal Module spring screws...............................................4-3
Figure 4.35 Removing the CPU.........................................................................................4-3
and remove any release papers .......................................................................4-3
Figure 4.37 Removing the display assembly .....................................................................4-3
Figure 4.38 Removing the LCD Bezel Assembly from the low-end model......................4-3
Figure 4.39 Peel off the bezel ............................................................................................4-3
Figure 4.40 Pull out the hinge wall....................................................................................4-3
Figure 4.41 Remove the bezel ...........................................................................................4-3
Figure 4.42 Removing the LCD Bezel Assembly from the high-end model.....................4-3
Figure 4.43 Wrap the flat blade screwdriver with tape......................................................4-3
Figure 4.44 Press the hinge wall........................................................................................4-3
Figure 4.45 Pry up the bezel hinge wall ............................................................................4-3
Figure 4.46 Release the rest of the hooks ..........................................................................4-3
Figure 4.47 Push the right side of the bezel upward..........................................................4-3
Figure 4.48 Push the left side of the bezel upward............................................................4-3
Figure 4.49 Release hooks from the bottom of the bezel ..................................................4-3
Figure 4.50 Release hooks from the right and left side of the bezel..................................4-3
Figure 4.51 Release the hooks from the upper side of the bezel .......................................4-3
Figure 4.52 Press the bezel hinge wall ..............................................................................4-3
Figure 4.53 Press the bottom hooks on the display assembly............................................4-3
Figure 4.54 Press the left and right side of the bezel for the low-end model/Press the
hooks on the left and right side of the bezel for the high-end model ............4-3
Figure 4.55 Press the bezel upside hooks ..........................................................................4-3
Figure 4.56 Removing the Inverter Board .........................................................................4-3
(high-end model) ............................................................................................4-3
(low-end model) .............................................................................................4-3
Satellite A500 Maintenance Manual 4-vi

Figure 4.59 Removing the LCD Hinge Assembly.............................................................4-3

Figure 4.60 Removing the LVDS cable from the LCD module ........................................4-3
Figure 4.61 Installing the LCD Hinge Assembly ..............................................................4-3
(high-end model) ............................................................................................4-3
(low-end model) .............................................................................................4-3
Figure 4.64 Not to pinch codes beside hinges (high-end model) ......................................4-3
Figure 4.65 Not to pinch codes beside hinges (low-end model) .......................................4-3
Figure 4.66 Removing the CMOS board and MIC (high-end model)...............................4-3
Figure 4.67 Removing the CMOS board and MIC (low-end model)................................4-3
Figure 4.68 Removing the left USB Board from the logic lower assembly ......................4-3
Figure 4.71 Removing the USB Board on the right side ...................................................4-3
Satellite A500 Maintenance Manual 4-vii

Home tab to apply 2 to the text that you want to appear here. 4 Replacement Procedures
4.1 General
This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs).
Some replacement procedures may not require you to remove all the surrounding FRUs to
replace only one FRU. The chart below shows the FRUs in the order in which they should be
removed in a top-down manner, irrespective of their physical locations. The FRUs shown in the
top area of the chart should normally be removed before removing the FRUs shown in the bottom
area. To replace the FRUs, first identify the suspect FRU for the system failure. Next, according
to this chart, determine the FRUs that need to be removed before removing the suspect FRU.
After you determine those FRUs, go to the appropriate sections according to the section numbers
shown in the boxes. Then start removal and replacement.
Satellite A500 Maintenance Manual 4-1

4 Replacement Procedures Error! Use the Home tab to apply 2 to the text that you want to
4.2 Battery 4.3 HDD 4.4 Memory

4.10 Power Board
4.6 Modem Card / 4.11 Speakers

4.5 UWB Module 4.7 ODD
FM Tuner
4.12 Bluetooth Card
4.8 Keyboard Cover 4.9 Logic Upper
and Keyboard Assembly 4.13 Touch Pad
Bracket, Touchpad
Boards and
4.14 LED board 4.15 Thermal Fan 4.16 WLAN Card Fingerprint Board
4.17 Motherboard 4.18 VGA Board and VGA

4.21 LCD Bezel Assembly
Thermal Module (Optional)
4.22 LCD Module and

4.19 CPU and Thermal 4.20 Display Assembly Inverter Board
Module
4.23 CMOS Board and

4.24 Left USB Board 4.25 Right USB Board MIC
How to use the chart (two examples): 4.2 Battery 4.3 HDD 4.4 Memory
4.10 Power Board
• For removing the Motheroard: 4.6 Modem Card / 4.11 Speakers

4.5 UWB Module 4.7 ODD
First, remove parts from 4.8 FM Tuner
4.12 Bluetooth Card
Keyboard Cover & Keyboard, 4.9 4.8 Keyboard Cover 4.9 Logic Upper
and Keyboard Assembly 4.13 Touch Pad
Logic Upper Assembly, 4.16 WLAN Bracket, Touchpad
Boards and
card, 4.15 Thermal Fan. 4.14 LED board 4.15 Thermal Fan 4.16 WLAN Card Fingerprint Board
• For removing the LCD Module: 4.17 Motherboard 4.18 VGA Board and VGA
Thermal Module (Optional)
First, remove 4.21 LCD Bezel 4.22 LCD Module and

4.19 CPU and Thermal Inverter Board
Assembly, then remove 4.22 the Module
4.20 Display Assembly
LCD module and the Inverter Board. 4.24 Left USB Board 4.25 Right USB Board
4.23 CMOS Board and
MIC

Safety Precautions
Before you begin disassembly read the following safety precautions carefully. Be sure to follow
them while you are working.
DANGER:
1. Always use the original batteries or replacement batteries authorized by Toshiba.
Batteries other than those differ in specifications and are incompatible with the laptop.
They may burst or explode. To avoid leakage of alkaline solutions, never heat or
disassemble the battery packs. Never throw the battery packs into a fire. If this is
violated, they will explode.
2. The components such as the power supply and inverter carry high voltages. When you
partially disassemble the laptop and turn on the components, use extreme care not to
touch the connectors and components to avoid the risk of electrical shock. Do not
disassemble individual components during first-level maintenance.
WARNING:
1. To avoid the risk of electrical shock, turn the laptop off and remove the AC adapter from
the electrical outlet.
2. Because the battery in the laptop is left charged, the risk of electrical shock remains
even after the AC adapter is removed from the electrical outlet. To avoid the risk of
electrical shock, be sure to remove any metal jewelry or accessories such as necklaces,
bracelets and rings before starting work. Never work with damp or wet hands.
3. To avoid personal injury, use care to avoid the sharp edges or corners of the
components.

CAUTION:
1. Before replacing a component, make sure that the replacement component meets the
required specifications. To avoid laptop failures, never use components that do not meet
the specifications.
2. To avoid internal damage such as short circuits and fire, never drop metal objects such
as screws, pins, paper clips, etc. into the components. When a screw is removed, be sure
to replace a screw that is the same size as the original screw. Make sure that all the
screws are fastened securely. Loose screws can cause short circuits, overheating, smoke
or fire.
3. Before removing a FRU or other component, make sure that all the component cables
have been disconnected to avoid the risk of electrical shock caused by accidental contact
with the energized components.
4. For AC input, be sure to use the AC adapter and AC power cable that come with your
laptop or Toshiba-recommended equivalents.
5. To avoid the risk of electrical shock, make sure that all the replacement components
meet the specifications of the laptop and that all the cables and connectors are fastened
securely.
6. Inside the PC are components that become hot during operation (such as the CPU and
cooling module). To avoid burns, let the hot components cool down before starting
inspection or repair task.

Before You Begin
Before you begin to disassemble the laptop, keep in mind the precautions and advice in this
section. Always begin disassembly by removing the AC adapter and battery pack. Remove the
optional parts and accessories as well. The procedures for removing the batteries will be
explained later.
Disassemble the laptop only when an abnormality has occurred.
Use only the recommended tools.
To run and store the laptop, be sure to prepare a working environment that is free from:
Dust and contaminants

Static electricity
Extremely high or low temperatures and extremely high humidity
Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has
probably caused the system failure.
Perform only the required machine operations. Use only the disassembly and reinstallation
procedures described in this manual.
Place the removed components in a safe place away from the laptop so that they are not damaged
or get in the way of you doing your work.
Normally, a number of screws need to be removed or replaced during disassembling. Place the
removed screws in a safe place so that you can easily find the right screws for the right
components.
When assembling the laptop, use the specified screws to fasten the parts to the specified locations.
See the appropriate explanations and figures for screw sizes.
To avoid personal injury, use care when handling components that have sharp edges or corners.
After you have replaced a FRU, check that the FRU works correctly to ensure normal laptop
operation.

Disassembly Procedures
The cable connectors come in these two basic types:
Pressure plate connectors

Normal pin connectors
To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic
pressure plate and gently pull the cable out of the connector. To reconnect the cable to the
pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable
into the connector. Secure the cable in the correct position by pressing down the sides of the
pressure plate so that the plate is flush with the sides of the connector. Grasp and pull the cable
gently to check that the cable is connected firmly. If the cable has come off the connector,
reinsert the cable by raising the pressure plate up to a satisfactory height.
Normal pin connectors are used for all the other types of cables. These connectors can be
installed or removed by simply inserting them or pulling them out.
Assembly Procedures
You have to reassemble the laptop after you have disassembled the laptop and fixed the
component that caused the problem.
When reassembling the laptop, keep the following general guidelines in mind:
Take your time to carry out the suggested instructions completely. Hurried reassembly
can often cause problems.
Check that all the cable and connectors are fastened securely.
Before securing the FRUs or other parts, check that the cables are not caught by the
screws or FRUs.
Check that all the latches are closed securely.
Check that all the required screws are used to secure the FRUs. Using wrong screws can
damage the threads or heads of the screws or does not ensure that the FRUs are secure.
After installing a FRU, make sure that the FRU and laptop work normally.

Tools and Equipment
For your safety and that of other people in the working environment, it is strongly recommended
that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will
ensure successful repair work and reduce the costs for repairing damaged components. The
equipment and tools required for disassembly and reassembly are:
One 2 mm Phillips screwdriver

One 4 mm flat-blade screwdriver
Torx screwdriver
Tweezers (for pulling out screws)
ESD mats (for the floor and work desks)
An ESD wrist strap or heel grounder
Anti-static carpets or flooring
Air ionizers (for highly electrostatic sensitive areas)
A plastic card (in credit card size)
Screw Tightening Torque
To secure screws, follow the torque values listed below. Over-tightening can damage
components and screws. Under-tightening can loosen the screw or cause screws to come off,
which may result in short circuits or other damage.
M2 (2 mm) 0.22 Nm (2.2 kgfcm)

M2.5 (2.5 mm) 0.36 Nm (3.5 kgfcm)
M3 (3 mm) 0.51 Nm (5.0 kgfcm)
M2.5x4 PSP TITE screws 0.204 Nm (2.0 kgfcm)
M2.5x6 GIZA TITE screws 0.36 Nm (3.5 kgfcm)

Colors of Screw Shanks
For easy identification of the correct screws, the screw shanks are colored according to their
lengths, as follows:
Screws of an odd-numbered length Blue

Screws of a special length Black
Screws of a special length are those of a length having decimal places (i.e. 16mm).
Symbols of Screws on the Laptop Body
For easy maintenance, the screw types are shown on the laptop body as symbols. A symbol
consists of a letter representing the screw type and a numeral representing the screw length.
Screw type Letter

Bind screw B (stands for bind)
Flat-head screw F (stands for flat-head)
Super flat-head screw S (stands for super flat-head)
Tapping screw T (stands for tapping)
Other screws U (stands for unique-pan head screws, studs, etc.)
Symbol examples
6 mm bind screw B6
12 mm bind screw B12
5 mm stud U5
(The numeral represents the rounded length of the threaded portion regardless of the
entire stud length.)

4.2 Battery
Removing the Battery Pack
Remove the battery pack according to the following procedures and Figure 4.1.
CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do
not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.
1. Turn the laptop upside down so that the bottom is facing you.
2. Slide out the battery lock.
3. Slide the battery release latch and remove the battery pack from the laptop.
Figure 4.1 Removing the Battery Pack
NOTE: Dispose of the used battery packs as required by local ordinances or regulations.

Installing the Battery Pack
Install the battery pack according to the following procedures.
CAUTION: The battery packs contain a lithium ion battery, which can explode due to
improper replacement, use, handling or disposal. Always dispose of the battery packs as
required by local ordinances or regulations. Use only replacement batteries recommended by
Toshiba.
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.
1. Gently insert a new or recharged battery pack into place. Check that the battery release
latch slides in and stops with a click.
2. Slide the battery lock inwards.

4.3 HDD
Removing the HDD
CAUTION: Do not press on the top or bottom of the drive.

Applying such pressure can either corrupt the data in the drive
or damage the drive.
Remove the HDD (hard disk drive) according to the following procedures and Figures 4.2 and
4.3.
1. To remove the HDD, remove two M2.5x5 HDD door screws that secure the HDD and
then remove the HDD door.
M2.5x5*2
Figure 4.2 Removing the HDD door

2. Pull the tab right to remove the HDD module.
Figure 4.3 Removing the HDD from the HDD bay
NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or
replace the HDD pack only if it fails.
3. Place the HDD pack on a flat surface such as a desk.
4. To separate the plate from the HDD, remove four M2.5x3 screws with torque value
3.5kgf.

M2.5x3*4
Figure 4.4 Removing the HDD plate
CAUTION: Do not apply pressure to the top or bottom of the drive.
Installing the HDD
Install the HDD according to the following procedures.
CAUTION: To avoid damage, always hold the HDD only by its sides.
1. Place the HDD into the HDD plate.
2. Secure the HDD and its plate with four M2.5x3 screws.
CAUTION: To prevent the HDD plate from being distorted when installing the HDD pack
into the laptop, do not press the center of the HDD pack. Always hold the HDD pack by its
sides.
3. Install the HDD pack into the correct position in the laptop. Connect the HDD pack to the
laptop.
4. Secure the HDD door by tightening two M2.5x5 screws.

4.4 Memory
Removing the Optional Memory
Remove the optional memory according to the following procedures and Figure 4.5 after
checking that the laptop is turned off.
CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Turn the laptop upside down.
2. Remove one M2.5x5 screw that secures the RAM door.
3. Remove the RAM door.
CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated
connectors can cause memory access problems.
M2.5x5*1
Figure 4.5 Removing the RAM door

4. Spread out the two memory lock latches so that the memory pops up. Please follow the
procedure as shown in Figure 4.6.
Figure 4.6 Removing the RAM from the connectors
5. Pull the memory up and out at an angle, using care to avoid touching the connectors.
Installing the Optional Memory
Install the optional memory according to the following procedures after checking that the laptop
is turned off.
CAUTION: Install the optional memory after turning off the laptop. If this is violated, the
laptop or memory can be damaged.
1. Insert the memory into the connector at an angle of 45 degrees.
2. Press down on the memory module so that it is secured with both memory lock latches.
3. Reinstall the optional RAM door.
4. Secure the RAM door with one M2.5x5 screw.
After the laptop is turned on, check the hardware configuration in the Hardware Setup or
TESTUP program to make sure that the installed memory has been recognized by the system. If
it has not been recognized yet, check the connections.

4.5 UWB Module
Removing the UWB Module
Remove the UWB module according to the following procedures and Figure 4.7.
1. Detach the antenna on the UWB card.
2. Disconnect two antenna cables and remove two M2x4 screws that secure the UWB card.
3. Pull the UWB module out at an angle.
M2x4*2
Figure 4.7 Removing the UWB module
Installing the UWB Module
Install the UWB module according to the following procedures.
1. Insert the UWB card into the connector.

2. Press the card down and secure it with two M2x4 screws.
3. Attach the antenna to the UWB module.

4.6 Modem Card / FM Tuner
Removing the Modem Card
Remove the modem card according to the following procedures and Figure 4.8.
1. Remove two M2.5x3 screws that secure the modem card.
2. Flip the modem card over, and detach the cable connected to the card.
M2.5x3*2
Figure 4.8 Removing the modem card

Removing the FM Tuner
Remove the FM Tuner and FM jack according to the following procedures and Figure 4.9.
1. Remove two M2.5x3 screws from the FM tuner.
2. Detach the two cables from the front and back of the FM tuner.
Figure 4.9 Removing the FM Tuner
Installing the Modem Card
Install the modem card according to the following procedures.
1. Attach the cable to the back of the modem card.
2. Install the card in the correct position and secure it with two M2.5x3 screws.

Installing the FM Tuner
1. Attach the cable on the back of the FM Tuner.
2. Seat the FM Tuner in the correct position on the motherboard and attach the cable on the
front of the FM Tuner to the motherboard.
3. Secure the FM Tuner to the motherboard with two M2.5x3 screws.

4.7 ODD
Removing the ODD Bay Module
NOTE: The installation and removal procedures are the same for all the modules that can be
installed in the ODD bay. See the appropriate sections for the disassembly procedures of
specific modules.
Remove the ODD bay module according to the following procedures and Figure 4.10.
M2.5x6*1
Figure 4.10 Removing the ODD Bay module
1. Turn the laptop upside down.
2. Remove one M2.5x6 screw.
3. Push the ODD bracket in the direction of the arrow.
CAUTION: Handle the ODD bay module carefully. It can become hot during operation.

Installing the ODD Bay Module
Install the ODD bay module according to the following procedures.
1. Place the ODD bay module in the correct position and slide it in.
2. Push it in until it meets the end.
3. Secure the ODD bay module with one M2.5x6 screw.
Disassembling the ODD Drive
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or
replace the ODD drive only if it fails.
Disassemble the ODD drive according to the following procedures and Figure 4.11.
1. Remove two M2x3 screws.
2. Remove the bracket.
M2x3*2
Figure 4.11 Removing the bracket from the ODD drive

Assembling the ODD Drive
Assemble the ODD drive according to the following procedures.
1. Seat the bracket in the correct position.
2. Secure them with two M2×3 screws.

4.8 Keyboard Cover and Keyboard
Removing the Keyboard Cover and Keyboard
Remove the Keyboard Cover and Keyboard according to the following procedures and Figures
4.12, 4.13, 4.14 and 4.15.
1. Close the laptop and turn over. Remove two M2x4 screws from inside the battery lodging.
M2x4*2
Figure 4.12 Removing two screws from the battery lodging
2. Turn the laptop over and open it. Use a flat head screwdriver to lift the keyboard cover
from the laptop.
3. Remove the keyboard cover.

Figure 4.13 Removing the keyboard cover
4. Remove four M2x3 screws.
M2x3*4
Figure 4.14 Removing screws from the keyboard

5. Lift the keyboard up and detach the cable on the back of the keyboard from the
motherboard.
Figure 4.15 Removing the keyboard
Installing the Keyboard Cover and Keyboard
Install the keyboard cover and keyboard according to the following procedures.
1. Attach the cable on the back of the keyboard to the motherboard and place the keyboard
in the correct position.
2. Secure the keyboard with four M2x3 screws.
3. Place the keyboard cover in the correct position, then press the cover down from the
middle to the left side, making sure the hooks on the back of the cover are inserted
correctly.
4. Press down the cover on the right side to make sure the hooks on the back of the cover are
securely in the laptop.
5. Press down the cover in the position around the key F9 and slide to the left to make sure
the last hook on the back of the cover is secured firmly in the laptop.
6. Close the laptop and turn over. Insert two M2x4 screws in the battery lodging as shown in
Figure 4.12.

4.9 Logic Upper Assembly
Removing the Logic Upper Assembly
Remove the logic upper assembly according to the following procedures and Figure 4.16, 4.17
and 4.18.
1. Turn the laptop upside down and remove the following 17 screws:
− Fifteen M2.5x8 screws

− Two M2.5x4 screws
M2.5x4*2
M2.5x8*15
Figure 4.16 Removing the screws from the bottom of the laptop

2. Turn to the front and remove the following screws:
− Five M2.5x8 screws

− Three M2.5x5 screws
M2.5x5*3
M2.5x8*5
Figure 4.17 Removing eight screws from the laptop.

3. Detach eight connectors: one Power board FFC, one Control Panel FFC, two Speaker
cables, one Fingerprinter FFC, one LED Board cable, one Bluetooth cable and one
TouchPad cable as shown in Figure 4.18.
Figure 4.18 Detaching cables from the laptop
4. Lift up the logic upper assembly.
Installing the Logic Upper Assembly
Install the logic upper assembly according to the following procedures.
1. Seat the logic upper assembly to the front of the laptop, and adjust to the correct position.
2. Attach the eight cables and secure the eight screws as indicated in Figure 4.18 and 4.17
respectively.
3. Turn the laptop upside down and secure it with 17 screws as indicated in Figure 4.16:
− Fifteen M2.5x8 screws

− Two M2.5x4 screws

4.10 Power Board
Removing the Power Board
Remove the power board according to the following procedures and Figure 4.19.
1. Remove two M2.5x4 screws from the power board.
2. Separate the power board from the logic upper assembly.
M2.5x4*2
Figure 4.19 Removing the power board
Installing the power switch board
Install the power switch according to the following procedures.
1. Seat the power board in the correct place on the logic upper assembly.
2. Secure the power board with two M2.5x4 screws.

4.11 Speakers
Removing the Speakers
Remove the Speakers according to the following procedures and Figure 4.20.
1. Hold the speaker in place and then remove four special M2.5x6 screws from the left and
right speaker.
2. Remove the left and right speakers from the logic upper assembly.
M2.5x6*4
Figure 4.20 Removing the speakers
Installing the Speakers
Install the speakers according to the following procedures.
1. Seat the left and right speaker in the correct position.
2. Press the speakers in place and secure them with four special M2.5x6 screws.

4.12 Bluetooth Card
Removing the Bluetooth card
Remove the Bluetooth card according to the following procedures and Figure 4.21.
1. Remove the Bluetooth cable from the Bluetooth card.
2. Press down the latch and push the Bluetooth card in the direction indicated in the figure
4.21 and slide the Bluetooth card out.
3. Remove the card from the logic upper assembly.
Figure 4.21 Removing the Bluetooth card
Note: Be careful not to damage the Bluetooth Card when connecting it with the cable. Make
sure the card is seated in the correct position.
Installing the Bluetooth card
Install the Bluetooth card according to the following procedures.
1. Seat the card in the correct position on the logic upper assembly.
2. Slide the card to the end of the track.

3. Reroute the Bluetooth cable in the cable fixing ribs.

4.13 Touchpad Bracket, Touchpad Boards and Fingerprint Board
Removing the Touchpad Bracket, Touchpad Boards and Fingerprint Board
Remove the Touchpad bracket, Touchpad boards (the button board and switch board) and
Fingerprint board according to the following procedures and Figures 4.22, 4.23.
1. Remove four M2.5x4 screws from the Touchpad bracket. Disconnect the Touchpad
button cable and pull out the remaining cables from the upper assembly board.
M2.5x4*4
Figure 4.22 Removing the screws from the touchpad bracket
2. Remove the Touchpad bracket.
3. Remove one 2.5x4 screw from the Touchpad button board and the Touchpad switch
board.
4. Remove first the Touchpad button board and the Touchpad Switch board from the logic
upper assembly.

5. Pull the Fingerprint board up to remove it from the logic upper assembly.
M2.5x3*1 M2.5x4*1
Figure 4.23 Removing the Touchpad boards and Fingerprint board
Installing the Touchpad Bracket, Touchpad Boards and Fingerprint Board/Touchpad

Switch Board
Install the Touchpad bracket, the Touchpad boards (the button and switch board) and Fingerprint
board according to the following procedures.
1. Seat the Touchpad switch board, the Touchpad button board and Fingerprint board in the
correct position.
2. Secure the boards with one M2.5x3 screw and one M2.5x4 screw.
3. Seat the touchpad bracket over the Touchpad boards and Fingerprint board, then secure
the bracket with four M2.5x4 screws.
4. Connect the eight cables to the Motherboard.

4.14 LED board
Removing the LED Board
To remove the LED board from the logic lower assembly:
1. Remove one M2.5x4 screw and remove one cable from the motherboard as described in
Figure 4.24 below.
M2.5x4*1
Figure 4.24 Removing the LED Board
Installing the LED Board
Install the LED board according to the following procedure:
1. Seat the LED board on the logic lower assembly. Secure it with one M2.5x4 screw and
attach the cable to the motherboard.

4.15 Thermal Fan
Removing the Thermal Fan
Remove the thermal fan according to the following procedures and Figure 4.25.
1. Detach the cable from the motherboard.
2. Remove one M2.5x8 screw from the thermal fan. Remove the thermal fan cable.
3. Remove the thermal fan from the logic lower assembly.
M2.5x8*1
Figure 4.25 Removing the thermal fan from the logic lower assembly
Installing the Thermal Fan
Install the thermal fan according to the following procedures.
1. Seat the thermal fan in the correct position on the logic lower assembly.
2. Secure the thermal fan with one M2.5x8 screw.

3. Attach the cable to the motherboard.

4.16 WLAN Card
Removing the WLAN Card
Remove the WLAN Card according to the following procedures and Figure 4.26.
1. Remove two M2x4 screws from the WLAN Card.
2. Remove the WLAN Card from the motherboard.
M2x4*2
Figure 4.26 Removing the WLAN Card
Installing the WLAN card
Install the WLAN card according to the following procedures.
1. Insert the WLAN card into the connector on the motherboard.
2. Press the WLAN card down and secure it with two M2x4 screws.

4.17 Motherboard
Removing the Motherboard
Remove the motherboard according to the following procedures.
1. Remove one M2.5x4 screw and five cables from the logic lower assembly as indicated by
arrows in Figure 4.27.
M2.5x4*1
Figure 4.27 Removing motherboard from logic lower assembly

2. Remove the DC_IN CONN and cable out of the logic lower assembly from right to left, as
shown in Figure 4.28.
Figure 4.28 Removing the DC_IN CONN and cable
3. Use left hand to hold down the lower part of the motherboard and right hand to pick the
motherboard up as shown in figure 4.29.
Figure 4.29 Picking up the motherboard

4. Remove the motherboard from the logic lower assembly.

Installing the Motherboard
Install the motherboard according to the following procedures.
1. Before seating the motherboard on the logic lower assembly, pull out the Left USB cable and
LDVS cable to avoid being pressed.
2. Align the DP CONN, S/PDIF CONN, Audio CONN and RJ45 CONN to the holes in the
logic lower assembly as shown in Figure 4.30.
Figure 4.30 Align the DP CONN, S/PDIF CONN, Audio CONN and RJ45 CONN

3. Put the DC_IN CONN in the lower DC_IN trough and route the cable from left to right under
the cable-fixed Rib as shown in Figure 4.31.
Figure 4.31 Installing the DC-in jack
4. Secure one M2.5x4 screw.
5. Attach five cables to the motherboard as indicated by arrows in Figure 4.27.

4.18 VGA Board and VGA Thermal Module (Optional)
Removing the VGA Board and VGA Thermal Module
Remove the VGA board and thermal module according to the following procedures and Figures
4.32, 4.33.
CAUTION:
When removing the VGA board and VGA thermal module, keep the following in mind:
1. The unit can become very hot during operation. Be sure to let it cool down before
starting the repair work.
2. Use care when removing and disassembling the unit in order to avoid damage.
3. If you remove the VGA thermal module, please use soft cloth with alcohol to clean the
VGA board and the VGA thermal module. Reapply Shinetsu 7762 grease before
installing the VGA thermal module. If you use one new VGA thermal module, please
make sure to remove the release paper first.
1. Remove four MM2.0D screws securing the VGA board.
2. Remove the CPU thermal fin from the motherboard.
MM2.0D*4

Figure 4.32 Removing the VGA Board

Installing the VGA Board and VGA Thermal Module
Install the VGA board and thermal Module according to the following procedures.
1. Reapply Shinetsu 7762 grease on the VGA thermal module as shown in Figure 4.33. If
you use one new VGA thermal module, remove the release papers on the thermal pads
first.
Thermal Grease
Thermal Pad
and remove any release papers
2. Seat the VGA board in the correct position on the motherboard and secure it with four
MM2.0D screws according to the number sequence sealed on the thermal module.

4.19 CPU and Thermal Module
Removing the CPU and Thermal Module
Remove the CPU and the CPU thermal module according to the following procedures and
Figures 4.34, 4.35.
CAUTION:
When removing the thermal module, keep the following in mind:
1. The thermal module can become very hot during operation. Be sure to let it cool down
before starting the repair work.
2. If you remove the CPU thermal module, please use soft cloth with alcohol to clean the
CPU and CPU thermal module. Reapply Shinetsu 7762 grease before installing the
CPU thermal module. If you use one new CPU thermal module, please make sure
remove the release paper first.
1. Remove four spring screws securing the thermal module according to the sequence
indicated in the Figure 4.34.
2. Remove the thermal module from the motherboard.

4 2 1 3
Figure 4.34 Removing the Thermal Module spring screws

CAUTION:
When removing the CPU, keep the following in mind:
The CPU can become very hot during operation. Be sure to let it cool down before starting
repair work.
3. Unlock the CPU by rotating the cam on the CPU socket counterclockwise to the unlock
position with a flat-blade screwdriver.
Figure 4.35 Removing the CPU
4. Remove the CPU.
Installing the CPU and Thermal Module
Install the CPU and Thermal Module according to the following procedures.
1. Check the cam is in the unlock position.
2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the
CPU socket by using the triangle as a guide.

3. Rotate the cam clockwise to the lock position with a flat-blade screwdriver.

CAUTION:
When installing the thermal module, keep the following in mind:
1. Be sure to confirm the correct position for the module.
2. Secure the relevant screws on the motherboard according to the number sequence sealed
on the thermal module.
4. Reapply Shinetsu 7762 grease on the CPU thermal module as shown in Figure 4.36. If
you use one new CPU thermal module, remove the release papers on the thermal pads
first.
Thermal Grease
and remove any release papers
5. Install the thermal module into the correct position in the laptop.
6. Secure it with four spring screws according to the number sequence sealed on the thermal
module.

4.20 Display Assembly
Removing the Display Assembly
CAUTION:
Use care to avoid the antenna cable being caught between the display assembly and the laptop.
Remove the display assembly according to the following procedures and Figure 4.37.
1. Remove six M2.5x6 screws securing the display assembly to the laptop.
M2.5x6*6
Figure 4.37 Removing the display assembly
2. Remove the display assembly.
Installing the Display Assembly
Install the display assembly according to the following procedures.
1. Place the display assembly in the correct position.
2. Secure the display assembly with six M2.5x6 screws.

Removing the LCD Bezel Assembly
The LCD comes in two different models: a high-end assembly model and a low-end assembly
model. Remove the LCD bezel assembly of each model according to the following procedures.
For Low-end Model
1. Remove four screw rubbers on the LCD bezel. Remove four M2.5x6 screws as shown in
Figure 4.38.
M2.5x6*4
Figure 4.38 Removing the LCD Bezel Assembly from the low-end model

2. Peel off the bezel from left and right side as shown in Figure 4.39.
Figure 4.39 Peel off the bezel
3. Pull out the bezel hinge wall from the cover hinge wall as shown in Figure 4.40.
Figure 4.40 Pull out the hinge wall
4. Pull apart the lower half of the bezel; leave this portion above the L/R LCD hinge.

5. Push the bezel from the left and right side as shown in Figure 4.41 and remove the bezel
from the display assembly.
Figure 4.41 Remove the bezel
For High-end Model
1. For the high-end model, remove two screw rubbers on the LCD bezel and remove two
M2.5x6 screws as shown in Figure 4.42.
M2.5x6
M2.5x6
Figure 4.42 Removing the LCD Bezel Assembly from the high-end model

2. Wrap the flat blade screwdriver with three layers of tape.
Figure 4.43 Wrap the flat blade screwdriver with tape
3. Press the bezel hinge wall and cover hinge wall as indicated in Figure 4.44.
Figure 4.44 Press the hinge wall

4. When pressing the hinge wall, use the flat blade screwdriver to pry up the bezel hinge
wall as indicated in Figure 4.45 to release the first hook on the right side.
Figure 4.45 Pry up the bezel hinge wall
5. Use both hands to release the rest of the hooks as indicated in Figure 4.46.
Figure 4.46 Release the rest of the hooks

6. Hold the hinge wall with your left hand, and push the right side of the bezel upward with
right hand thumb as indicated in Figure 4.47.
Figure 4.47 Push the right side of the bezel upward

7. Hold the hinge wall with your right hand, and push the left side of the bezel upward with
left hand thumb as indicated in Figure 4.48.
Figure 4.48 Push the left side of the bezel upward

8. Release the hooks from the bottom left and bottom right of the bezel with the wrapped
screwdriver as shown in Figure 4.49.
Figure 4.49 Release hooks from the bottom of the bezel
9. Release the hooks on the right side of the bezel with the wrapped screwdriver as indicated
in Figure 4.50. Do the same procedure for the left side.
Figure 4.50 Release hooks from the right and left side of the bezel

10. Release the hooks on the upper side of the bezel from left to right with the wrapped
screwdriver as indicated in figure 4.51.
Figure 4.51 Release the hooks from the upper side of the bezel
11. Remove the bezel from the display assembly

Installing the Display Mask
Install the LCD bezel assembly according to the following procedures.
1. Seat the LCD bezel assembly in the correct position.
2. For the low-end model, press the bezel hinge wall against the cover hinge wall as shown
in Figure 4.52. For the high-end model, press on the bezel hinge wall to fasten the hooks
to the cover hinge wall.
Figure 4.52 Press the bezel hinge wall

3. Press the bezel downside hook near the hinge wall as shown in Figure 4.53.
Figure 4.53 Press the bottom hooks on the display assembly

4. For the low-end model, press the left and right side of the bezel as shown in Figure 4.54.
For the high-end model, press and secure the hooks on the left and right side of the bezel.
Figure 4.54 Press the left and right side of the bezel for the low-end model/
Press the hooks on the left and right side of the bezel for the
high-end model
5. Press the bezel upside hooks as shown in Figure 4.55.
Figure 4.55 Press the bezel upside hooks
6. Secure it to the display assembly with two M2.5x6 screws for the high-end model, or with
four M2.5x6 screws for the low-end model.
NOTE: When setting the LCD mask, wipe the LCD with a soft cloth and make the back of the
LCD mask clean an ionizer.

4.22 LCD Module and Inverter Board
Removing the LCD Module and Inverter Board
Remove the LCD module and the inverter board according to the following procedures and
Figures 4.56, 4.57, 4.58, 4.59 and 4.60.
1. Remove one M2x3 screw securing the inverter board and detach two cables connected to
the two ends of the inverter. Then remove the inverter board.
M2x3
Figure 4.56 Removing the Inverter Board

2. a. For the high-end model, remove eight M2.5x4 screws securing the LCD module
according to the sequence indicated in the Figure 4.57.
1 4 3 2
M2.5x4*8
1
2 3 4
Figure 4.57 Removing the LCD Module from the LCD cover assembly (high-end model)

b. For the low-end model, remove six M2.5x4 screws securing the LCD module
according to the sequence indicated in the Figure 4.58.
3 2 1
M2.5x4*6
1 2 3
Figure 4.58 Removing the LCD Module from the LCD cover assembly (low-end model)
3. Lift the LCD module out of the LCD cover assembly.

4. Remove six M2x3 screws according to the sequence indicated in the Figure 4.59, and
then remove the LCD hinge assembly.
M2x3*6
1
1
Figure 4.59 Removing the LCD Hinge Assembly
5. Turn the LCD module over and place it face down on a protective surface, such as a foam
pad.

6. Remove the tape and LVDS cable connector. Then detach the LVDS cable.
Figure 4.60 Removing the LVDS cable from the LCD module
NOTE:
Integrated Circuits (ICs) are fragile. Use extreme care not to apply pressure to the ICs along
the edges of the LCD module.
Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or
regulations.
Tape around the LVDS cable must be carefully peeled away before disconnecting the cable
from the LCD panel.

Installing the LCD Module and Inverter Board
Install the inverter board according to the following procedures.
1. Turn the LCD module cover and place it face down on a protective surface such as a foam
pad.
2. Connect the LVDS cable to the LCD panel connector.
3. Turn the LCD right side up.
4. Seat the LCD hinge assembly in the correct position beside the LCD panel and secure it
with six M2x3 screws according to the sequence indicated in Figure 4.61.
3
3
Figure 4.61 Installing the LCD Hinge Assembly

5. Seat the LCD module in the correct position in the LCD cover assembly. Secure it to the
LCD cover assembly with eight M2.5x4 screws for the high-end model, or with six
M2.5x4 screws for the low-end model, according to the sequence indicated in Figure 4.62
and Figure 4.63. Reroute the CMOS and Antenna cables after securing the LCD panel.
4 1 2 3
M2.5x4*8
4
3 2 1
Figure 4.62 Installing the LCD Module from the LCD cover assembly (high-end model)

1 2 3
M2.5x4*6
3 2 1
Figure 4.63 Installing the LCD Module from the LCD cover assembly (low-end model)
6. Seat the inverter board in correct position and connect two cables to the two ends of the
inverter board. Then secure it with one M2x3 screw.

NOTE: Be careful not to pinch codes beside hinges.
Figure 4.64 Not to pinch codes beside hinges (high-end model)

Figure 4.65 Not to pinch codes beside hinges (low-end model)

4.23 CMOS Board and MIC
Removing the CMOS Board and MIC
Remove the CMOS Board and MIC according to the following procedures and Figure 4.66 and
4.67.
1. Disconnect the CMOS cable from the CMOS module connector and remove the CMOS
board.
Figure 4.66 Removing the CMOS board and MIC (high-end model)

Figure 4.67 Removing the CMOS board and MIC (low-end model)
2. Lift the MIC cable from the LCD cover assembly.
Installing the CMOS Board and MIC
Install the CMOS Board and MIC according to the following procedures.
1. Connect the CMOS module cable to CMOS module connector.
2. Seat the CMOS module and MIC in the correct position on the LCD cover assembly.
3. Fix the CMOS cable and MIC cable with tapes.

4.24 Left USB Board
Removing the USB Board on the Left Side
Remove the left USB board according to the following procedures and Figure 4.68.
1. Remove the USB board from the left side of the logic lower assembly using one M2.5x4
screw.
M2.5x4
Figure 4.68 Removing the left USB Board from the logic lower assembly
Installing the Left USB Board
Install the left USB board according to the following procedures.
1. Seat the USB board in the correct position on the left side of the logic lower assembly.
2. Secure the USB board to the logic lower assembly with one M2.5x4 screw.

4.25 Right USB Board
Removing the Right USB Board on the Right Side
Remove the Right USB board according to the following procedures and Figure 4.69.
1. Wrap a flat balde screwdriver with three layers of tape.
2. Disconnect the FFC cable from the motherboard.

3. Tear the FFC cable up from the logic lower assembly.
4. Pry up the right USB Board from the right side with a flat blade screwdriver wrapped with
three layers of tape. Be careful not to scratch the FFC cable.
Figure 4.71 Removing the USB Board on the right side

Installing the Right USB Board
Install the Right USB board according to the following procedures.
1. Seat the USB board in the correct position on the right side of the logic lower assembly.
2. Secure the USB board to the logic lower assembly with one M2.5x4 screw.
3. Secure the USB board to the logic lower assembly with one M2.5x4 screw and connect the
FFC cable to the Motherboard.

Appendix A
Appendix A Handling the LCD Module
Precautions for handling the LCD module
The LCD module can be easily damaged during assembly or disassembly. Observe the following
precautions when handling it to prevent damaging it.
1. When installing the LCD module in the display assembly, make sure that you seat it so
that it is properly aligned and maximum visibility of the display is maintained.
2. Be careful to align the holes at the four corners of the LCD module with the
corresponding holes in the LCD cover before securing the module with screws.
Do not force the module into place, because stress can affect its performance.
Note: The panel’s polarized surface is easily scratched and damaged, so handle it
carefully.

Satellite A500/Pro A500 Series Maintenance Manual A-1
3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still
dirty, try breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a soft
cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
CRT
Cleaner
4. If water or other liquid is left on the panel’s surface for a long period, it can change the
screen’s tint or stain it. Be sure to quickly wipe off any liquid.

A-2 Satellite A500/Pro A500 Series Maintenance Manual
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which
could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic
discharge. Be sure to wear a wrist or ankle grounding device when handling the module.

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below its specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.

A-4 Satellite A500/Pro A500 Series Maintenance Manual
10. If you transport the module, do not use packing material that contains epoxy resin (amine)
or silicon glue (alcohol or oxime). These materials can release gas that can damage the
panel’s polarization.

Appendix B
Appendix B Board Layout
B.1 System Board Top View
Figure B-1 System Board Layout (Top)

Satellite A500/Pro A500 series Maintenance Manual B-1
B.2 System Board Bottom View
Figure B-2 System Board Layout (Bottom)

B-2 Satellite A500/Pro A500 series Manitenance manual
Table B-1 System Board ICs (top and bottom)
Number Name
U3 North bridge Intel Cantiga PM
U9 South bridge Intel ICH9-M
Table B-2 System Board Connectors (top and bottom)
Number Name
JCPU CPU Socket
JFAN Fan conn.
JDDRH, JDDRL DDRII conn.
JCRT CRT conn.
JDP DP conn.
JMXM VGA/B conn.
JREAD 5 in 1 Card Reader conn.
JMIC Microphone conn.
JSPKR, JSPKL Speaker conn.
JEXP Express Card conn.

JWLAN WLAN conn.
JBLG BK LIGHT conn.
JBCASI B CAS conn.
JMDC MODEM conn.
JSSD SSD HDD conn.
JHDD0 SATA HDD conn.
JODD ODD conn.
JCAM Camera conn.
JBT Bluetooth conn.
JFP Fingerprint/B conn.
JKB Keyboard conn.
JTOUCH TP/B conn.
JPOWER Power/B conn.
JLED LED/B conn.
JLIGHT TP LED/B conn.
JCS CapSensor/B conn.
JFM FMTuner/B conn.

SatelliteA500/Pro A500 series Maintenance Manual B-3
JESAT ESATA conn.
JNAND Robson/B conn.
JLAN LAN conn.
JLINE Headphones conn.
JEXMIC External MIC conn.
JLVDS LVDS conn.
JFEL FELICA conn.
JHDMI HDMI conn.
JUSBB1 USB/B conn.
JUSBB2 USB/B conn.
J3GSIM 3G CARD conn.
JGPS GPS conn.
PJP1 AC Adaptor conn.
PJP2 Battery conn.

B-4 Satellite A500/Pro A500 series Manitenance manual
C.
Appendix C Pin Assignments
System Board
C.26 JFAN
Table C-1 FAN I/F pin assignments (3-pin)
Pin No. Signal name I/O Pin No. Signal Name I/O
1 +FAN1 2 FAN_SPEED1
3 GND -
C.26 JFM
Table C-2 FM I/F pin assignments (10-pin)
1 +3VS 2 +3VS
3 FM_I2CCLK 4 FM_I2CDAT
5 FM_I2CINT_R 6 FM_LINE_R
7 FM_LINE_L 8 GND
9 GND 10 GND
C.26 JLVDS
Table C-3 LVDS I/F pin assignments (40-pin)
1 GND 2 +LCDCAM_VDD
3 LCD_TXCLK+ O 4 CAMERA_P O
5 LCD_TXCLK- O 6 CAMERA_N O
7 GND 8 GND
9 DAC_BRIG O 10 INT_MIC O
11 INVT_PWM O 12 LCD_TXOUT0+ O
13 GND 14 LCD_TXOUT0 -
15 LCD_TZCLK+ O 16 LCD_TXOUT1+ O

Satellite A500/Pro A500 series Maintenance Manual C-1
17 LCD_TZCLK- O 18 LCD_TXOUT1- O
19 GND O 20 LCD_TXOUT2+
21 LCD_EDID_CLK O 22 LCD_TZOUT2- O
23 LCD_EDID_DATA O 24 GND O
25 +LCDVDD_R O 26 LCD_TZOUT0+
27 +LCDVDD_R O 28 LCD_TZOUT0- O
29 +3VS 30 LCD_TZOUT1+ O
31 NA 32 LCD_TZOUT1-
33 +LCD_INV 34 LCD_TZOUT2+ O
35 +LCD_INV 36 LCD_TZOUT2- O
37 +LCD_INV 38 GND
39 +LCD_INV 40 BKOFF# O
C.26 JCRT
Table C-4 CRT pin assignments (12-pin)
1 CRT_R_L O 2 CRT_G_L
3 CRT_B_L O 4
5 GND O 6 GND
7 GND - 8 GND
9 +CRT_VCC - 10 GND
11 - 12 CRT_DDC_DAT -
C.26 JHDMI
Table C-5 HDMI I/F pin assignments (19-pin)
1 HDMI_R_D2+ O 2 GND
3 HDMI_R_D2- O 4 HDMI_R_D1+ O
5 GND 6 HDMI_R_D1- O
7 HDMI_R_D0+ O 8 GND
9 HDMI_R_D0- O 10 HDMI_R_CK+ O
11 GND 12 HDMI_R_CK- O
13 HDMI_CEC O 14 NC

C-2 Satellite A500/Pro A500 series Maintenance Manual
15 HDMI_SCLK O 16 HDMI_SDATA O
17 GND 18 +HDMI_5V_OUT O
19 HDMI_HPD O
C.26 JHDD0
Table C-6 1st HDD I/F pin assignments (22-pin)
1 GND 2 SATA_ITX_C_
DRX_P1
3 SATA_ITX_C_ 4 GND
DRX_N1
5 SATA_IRX_DT 6 SATA_IRX_DT
X_N1 X_P0
7 GND 8 +3VS
9 +3VS 10 +3VS
11 GND 12 GND
13 GND 14 +5VS
15 +5VS 16 +5VS
17 GND 18 NC
19 GND 20 NC
21 NC 22 NC
C.26 JSSD
Table C-7 pin assignments (22-pin)
1 GND 2 SATA_ITX_C_
DRX_P0
3 SATA_ITX_C_ 4 GND
DRX_N0
X_N0 X_P0
7 GND 8 +3VS
9 +3VS 10 GND
11 GND 12

13 14
15 16
17 GND 18 GND
C.26 JODD
Table C-8 SATA ODD I/F pin assignments (14-pin)
1 GND 2 SATA_ITX_C_
DRX_P4
3 SATA_ITX_C_ 4 GND
DRX_N4
X_N4 X_P4
7 GND 8 NC
9 +5VS 10 +5VS
11 NC 12 GND
13 GND 14 GND
15 GND
C.26 JESATA
Table C-9 1st eSATA/USB I/F pin assignments (11-pin)
1 +USB_VCCB 2 USB20_N3_R
3 USB20_P3_R 4 GND
5 GND 6 SATA_ITX_C_DRX_P5
7 SATA_ITX_C_DRX_N5 8 GND
9 SATA_IRX_DTX_N5 10 SATA_IRX_DTX_P5
11 GND

C.26 JBT
Table C-10 Bluetooth Connector pin assignments (10-pin)
Pin No. Signal name Pin No. Signal Name I/O

1 GND 2 +3VS
3 +BT_VCC 4 WLAN_BT_DATA
5 BT_RESET# 6 BT_DET#
7 WLAN_BT_CLK 8 USB20_N5
9 USB20_P5 10 GND
11 NC 12 NC
C.26 JFP
Table C-11 Finger Printer Connector pin assignments (4-pin)
1 +3VS_FP - 2 USB20_N8 I/O
3 USB20_P8 I/O 4 GND
C.26 JFEL
Table C-12 Felica Connector pin assignments (8-pin)
1 +FLICA_VCC - 2 USB20_N9 I/O
3 USB20_P9 I/O 4 GND
5 NC 6 NC
7 NC 8 NC
C.26 JCAM
Table C-13 Internal Camera Connector pin assignments (5-pin)

1 +CAM_VDD 2 USB20_N11_R I/O
3 USB20_P11_R I/O 4 GND
5 GND 6 NC
7 NC
C.26 JWLAN
Table C-15 Wi-Fi/WiMax Connector pin assignments (52-pin)
A1 NC A2 +3V_WLAN
A3 WLAN_BT_DATA A4 GND
A5 WLAN_BT_CLK A6 +1.5VS
A7 CLKREQ_WLAN# A8 NC
A9 GND A10 NC
A11 CLK_WLAN# A12 NC
A13 CLK_WLAN A14 NC
A15 GND A16 NC
A17 NC A18 GND
A19 NC A20 XMIT_OFF#
A21 GND A22 PLT_RST#
A23 PCIE_IRX_C_WLA A24 +3V_WLAN
NTX_N4
A25 PCIE_IRX_C_WLA A26 GND
NTX_P4
A27 GND A28 +1.5VS
A29 GND A30 PM_SMBCLK
A31 PCIE_ITX_C_WLA A32 PM_SMBDATA
NRX_N4
A33 PCIE_ITX_C_WLA A34 GND
NRX_P4
A35 GND A36 USB20_N7
A37 GND A38 USB20_P7
A39 +3V_WLAN A40 GND
A41 +3V_WLAN A42 LED_WIMAX#
A43 GND A44 NC
A45 NC A46 NC
A47 NC A48 +1.5VS
A49 E51_TXD A50 GND
A51 E51_RXD A52 +3V_WLAN

A53 NC A54 NC
C.26 JNAND
Table C-15 Robson Connector pin assignments (52-pin)
1 NC 2 +3VS
3 NC 4 GND
5 NC 6 +1.5VS
7 CLKREQ_UWB# 8 NC
9 GND 10 NC
11 CLK_UWB# 12 NC
13 CLK_UWB 14 NC
15 GND 16 NC
17 NC 18 GND
19 NC 20 UWB_OFF#
21 GND 22 PLT_RST#
23 PCIE_IRX_C_NA 24 +3VS
NDTX_N2
25 PCIE_IRX_C_NA 26 GND
NDTX_P2
27 GND 28 +1.5VS
29 GND 30 NC
31 PCIE_ITX_C_NA 32 NC
NDRX_N2
33 PCIE_ITX_C_NA 34 GND
NDRX_P2
35 GND 36 NC
37 GND 38 NC
39 +3VS 40 GND
41 +3VS 42 LED_WIMAX#
43 GND 44 NC
45 NC 46 NC
47 NC 48 +1.5VS
49 NC 50 GND
51 NC 52 +3VS
53 NC 54 NC

C.26 JEXP
Table C-16 New Card Connector pin assignments (26-pin)
1 GND 2 USB20_N4
3 USB20_P4 4 CP_USB#
5 NC - 6 NC
7 PM_SMBCLK 8 PM_SMBDATA
9 +1.5VS_CARD 10 +1.5VS_CARD
11 SB_WAKE# 12 +3VALW_CARD
13 PERST# 14 +3VS_CARD
15 +3VS_CARD 16 CLKREQ#
17 EXP_CPPE# 18 CLK_NEW#
19 CLK_NEW 20 GND
21 PCIE_IRX_C_NEW 22 PCIE_IRX_C_NE
TX_N1 WTX_P1
23 GND 24 PCIE_ITX_C_NE
WRX_N1
25 PCIE_ITX_C_NEW 26 GND
RX_P1 RX_P1
C.26 JLAN
Table C-17 LAN Connector pin assignments (14-pin)
1 RJ45_MIDI0+ I/O 2 RJ45_MIDI0- I/O
3 RJ45_MIDI1+ I/O 4 RJ45_MIDI2+ I/O
5 RJ45_MIDI2- I/O 6 RJ45_MIDI1- I/O
7 RJ45_MIDI3+ I/O 8 RJ45_MIDI3- I/O
9 +3V_LAN 10 LAN_SK
11 +3V_LAN 12 LAN_ ACTIVITY#
13 GND 14 GND
C.26 JLED
Table C-18 LED/B Connector pin assignments (4-pin)

Pin No. Signal name I/O Pin Signal Name I/O
No.
1 +5VALW 2 +5VS
3 DC_IN 4 POWER_LED
5 SUSPEND_LED 6 HDD_LED
7 CR_LEDCON 8 BATT_FULL_LED#
9 BATT_CHG_LOW_LED# 10 GND
11 NC 12 NC
C.26 JGPS
Table C-19 GPS Connector pin assignments (52-pin)
1 2 +3VS
3 XBCLKM 4 +1.5VS
5 BCCDET 6 +1.5VS
7 CLKREQ_TV# 8 +UIM_PWR
9 GND 10 UIM_DATA
11 CLK_TV# 12 UIM_CLK
13 CLK_TV 14 UIM_RESET
15 GND 16 Common
17 BCRSTM 18 ISDBT_DET
19 BCPWON 20 3G_OFF#
21 GND 22 PLT_RST#
23 PCIE_IRX_C_TV 24 +3VS
TX_N5
25 PCIE_IRX_C_TV 26 GND
TX_P5
27 GND 28 +1.5VS
29 GND 30 USB20_P10
31 PCIE_ITX_C_TV 32 USB20_N10
RX_N5
33 PCIE_ITX_C_TV 34 GND
RX_P5
35 GND 36 USB20_N6
37 GND 38 USB20_P6
39 +3VS 40 GND
41 +3VS 42 LED_WIMAX#

43 NC 44 CPLGP1
45 NC 46 TMPTU1_SXP
47 TMPTU2_SXP 48 +1.5VS
49 E51_TXD 50 GND
51 E51_RXD 52 +3VS
53 NC 54 NC
C.26 JDDRL, JPDDRH
Table C-20 SODIMM I/F pin assignments (200-PIN) (1/4)
1 VREF O 2 VSS O
3 VSS O 4 DQ4 I/O
5 DQ0 I/O 6 DQ5 I/O
7 DQ1 I/O 8 VSS O
9 VSS O 10 DM0 I/O
11 DQS0# I/O 12 VSS O
13 DQS0 I/O 14 DQ6 I/O
15 VSS O 16 DQ7 I/O
17 DQ2 I/O 18 VSS O
19 DQ3 I/O 20 DQ12 I/O
21 VSS O 22 DQ13 I/O
23 DQ8 I/O 24 VSS I/O
25 DQ9 I/O 26 DM1 O
27 VSS O 28 VSS O
29 DQS1# I/O 30 CK0 I/O
31 DQS1 I/O 32 CK0# I/O
33 VSS O 34 VSS O
35 DQ10 I/O 36 DQ14 I/O
37 DQ11 I/O 38 DQ15 I/O
39 VSS O 40 VSS O
41 VSS O 42 VSS O
43 DQ16 I/O 44 DQ20 I/O

45 DQ17 I/O 46 DQ21 I/O
47 VSS O 48 VSS O
49 DQS2# I/O 50v NC -
51 DQS2 I/O 52 DM2 I/O
53 VSS O 54 VSS O
55 DQ18 I/O 56 DQ22 I/O
57 DQ19 I/O 58 DQ23 I/O
59 VSS O 60 VSS O
61 DQ24 I/O 62 DQ28 I/O
63 DQ25 I/O 64 DQ29 I/O
65 VSS O 66 VSS O
67 DM3 I/O 68 DQS3# I/O
69 NC - 70 DQS3 I/O
71 VSS O 72 VSS O
73 DQ26 I/O 74 DQ30 I/O
75 DQ27 I/O 76 DQ31 I/O
77 VSS O 78 VSS O
79 CKE0 I/O 80 NC/CKE1 I/O
81 VDD O 82 VDD O
83 NC - 84 NC/A15 -
85 BA2 I/O 86 NC/A14 -
87 VDD O 88 VDD O
89 A12 I/O 90 A11 I/O
91 A9 I/O 92 A7 I/O
93 A8 I/O 94 A6 I/O
95 VDD O 96 VDD O
97 A5 I/O 98 A4 I/O
99 A3 I/O 100 A2 I/O
101 A1 I/O 102 A0 I/O
103 VDD O 104 VDD O
105 A10/AP I/O 106 BA1 I/O
107 BA0 I/O 108 RAS# I/O

109 WE# I/O 110 S0# I/O
111 VDD O 112 VDD O
113 CAS# I/O 114 ODT0 I/O
115 NC/S1# I/O 116 NC/A13 I/O
117 VDD O 118 VDD O
119 NC/ODT1 I/O 120 NC -
121 VSS O 122 VSS O
123 DQ32 I/O 124 DQ36 I/O
125 DQ33 I/O 126 DQ37 I/O
127 VSS O 128 VSS O
129 DQS4# I/O 130 DM4 I/O
131 DQS4 I/O 132 VSS O
133 VSS O 134 DQ38 I/O
135 DQ34 I/O 136 DQ39 I/O
137 DQ35 I/O 138 VSS O
139 VSS O 140 DQ44 I/O
141 DQ40 I/O 142 DQ45 I/O
143 DQ41 I/O 144 VSS O
145 VSS O 146 DQS5# I/O
147 DM5 I/O 148 DQS5 I/O
149 VSS O 150 VSS O
151 DQ42 I/O 152 DQ46 I/O
153 DQ43 I/O 154 DQ47 I/O
155 VSS O 156 VSS O
157 DQ48 I/O 158 DQ52 I/O
159 DQ49 I/O 160 DQ53 I/O
161 VSS O 162 VSS O
163 NC,TEST I/O 164 CK1 I/O
165 VSS I/O 166 CK# I/O
167 DQS6# O 168 VSS O
169 DQS6 I/O 170 DM6 I/O
171 VSS I/O 172 VSS I/O

173 DQ50 O 174 DQ54 O
175 DQ51 I/O 176 DQ55 I/O
177 VSS - 178 VSS I/O
179 DQ56 O 180 DQ60 O
181 DQ57 I/O 182 DQ61 I/O
183 VSS I/O 184 VSS I/O
185 DM7 O 186 DQS7# O
187 VSS I/O 188 DQS7 I/O
189 DQ58 O 190 VSS O
191 DQ57 - 192 DQ62 -
193 VSS I/O 194 DQ63 -
195 SDA O 196 VSS O
197 SCL I/O 198 SAO I/O
199 VDDSPD I/O 200 SA1 I/O
C.26 JMIC
Table C-21 Internal Microphone Connector pin assignments (2-pin)
1 INT_MIC 2 GND
C. 22 JLINE
Table C-23 HEADPHONE Connector pin assignments (10-pin)
1 NBA_PLUG 2 HP_R
3 HP_L 4 GND
5 NBA_PLUG 6 GND
7 GND 8 SPDIF_R
9 +5VS 10 GND

C. 23 JKB
Table C-24 Keyboard Connector pin assignments (34-pin)
1 NUM_LED# 2 NC
3 CAPS_LED# 4 +3VS
5 KSI1 6 KSI6
7 KSI5 8 KSI0
9 KSI4 10 KSI3
11 KSI2 12 KSI7
13 KSO15 14 KSO12
15 KSO11 16 KSO10
17 KSO9 18 KSO8
19 KSO13 20 KSO7
21 KSO6 22 KSO14
23 KSO5 24 KSO3
25 KSO4 26 KSO0
27 KSO1 28 KSO2
29 NC 30 NC
31 KSO17 32 NC
33 KSO18 34 +3VS
C. 24 JUSBB1
Table C-25 USB Connector pin assignments (4P-pin)
1 +USB_VCCC 2 +USB_VCCC
3 USB20_N2 4 USB20_P2
5 GND 6 GND

C.25 JUSBB2
Table C-26 USB/B Connector pin assignments (12P-pin)
1 +USB_VCCA 2 +USB_VCCA
3 +USB_VCCA 4 +USB_VCCA
5 NC 6 GND
7 USB20_N0 8 USB20_P0
9 GND 10 USB20_N1
11 USB20_P1 12 GND
13 NC 14 NC
C. 26 JCS
Table C-27 FUN/B connector pin assignments (8P-pin)
1 +5VL 2 +5VALW
3 NC 4 NC
5 NC 6 CAP_INT#
7 ESB_DAT 8 ESB_CK
9 CAP_RST# 10 GND
11 NC 12 NC
C. 27 JPOWER
Table C-28 POWER/B connector pin assignments (4P-pin)
1 POWER_ON_LED 2 +3VS
3 ON/OFFBTN# 4 GND
5 EC_SMB_CK2 6 EC_SMB_DA2
7 NC 8 NC

C. 28 JREAD
Table C-29 CARD READER connector pin assignments (40P-pin)
1 XDCD0#_SDCD# 2 XDWP#_SDWP#
3 +VCC_OUT 4 XD_SD_D7
5 XD_SD_D6 6 XD_SD_D5
7 XD_SD_D4 8 XD_SD_MS_D3
9 XD_SD_MS_D2 10 XD_SD_MS_D1
11 GND 12 XD_SD_MS_D1
13 SDCMD_MSBS_X 14 XD_SD_MS_D0
DWE#
15 XD_SD_MS_D1 16 XD_SD_D7
17 XD_SD_MS_D0 18 XD_SD_D6
19 XD_SD_MS_D2 20 SDCLK
21 +VCC_OUT 22 XDCD1#_MSCD#
23 XD_SD_D5 24 XD_SD_MS_D3
25 SDCMD_MSBS_X 26 MSCLK
DWE#
27 XD_SD_D4 28 +VCC_OUT
29 XD_SD_MS_D3 30 XD_SD_MS_D2
31 GND 32 XD_SD_MS_D0
33 XDWP#_SDWP# 34 SDCMD_MSBS_X
DWE#
35 XD_ALE 36 XD_CLE
37 XDCE# 38 XD_RE#
39 XD_RB# 40 XD_CD#
C. 29 JMXMA , JMXMB
Table C-30 VGA/B Connector pin assignments
Pin No. Signal name I/ Pin No. Signal Name I/O

O
1 +MXM_B+ 2 +1.8VS
3 +MXM_B+ 4 +1.8VS

5 +MXM_B+ 6 +1.8VS
7 +MXM_B+ 8 +1.8VS
9 +MXM_B+ 10 +1.8VS
11 +MXM_B+ 12 +1.8VS
13 +MXM_B+ 14 +1.8VS
15 +MXM_B+ 16 SUSP#
17 GND 18 +5VALW
19 GND 20 GND
21 GND 22 GND
23 GND 24 GND
25 PCIE_GTX_C_MRX_N1 26 GND
5
27 PCIE_GTX_C_MRX_P15 28 PCIE_MTX_C_GRX_N15
29 GND 30 PCIE_MTX_C_GRX_P15
4
3
2
1
0

111 PCIE_GTX_C_MRX_N2 112 PCIE_MTX_C_GRX_N1
117 PCIE_GTX_C_MRX_N0 118 PCIE_MTX_C_GRX_N0
121 CLK_PCIE_VGA# 122 NC
123 CLK_PCIE_VGA 124 NC
125 NC 126 GND
127 PLT_RST# 128 NC
129 NC 130 GND
131 NC 132 NC
133 EC_SMB_DA2 134 NC
135 EC_SMB_CK2 136 VGA_CRT_R
137 NC 138 GND
139 VGA_CRT_HSYNC 140 VGA_CRT_G
141 VGA_CRT_VSYNC 142 GND

143 VGA_CRT_CLK 144 VGA_CRT_B
145 VGA_CRT_DATA 146 GND
147 NC 148 LCD_TZCLK-
149 NC 150 LCD_TZCLK+
151 GND 152 GND
153 NC 154 NC
155 NC 156 NC
157 NC 158 SPDIF_MXM
159 DP_AUX# 160 LCD_TZOUT2-
161 DP_AUX 162 LCD_TZOUT2+
163 GND 164 GND
165 NC 166 LCD_TZOUT1-
167 NC 168 LCD_TZOUT1+
169 GND 170 GND
171 NC 172 LCD_TZOUT0-
173 NC 174 LCD_TZOUT0+
175 GND 176 GND
177 DP_L3- 178 LCD_TXCLK-
179 DP_L3+ 180 LCD_TXCLK+
181 DP_HPD 182 GND
183 NC 184 NC
185 NC 186 NC
187 GND 188 GND
189 DP_L0- 190 LCD_TXOUT2-
191 DP_L0+ 192 LCD_TXOUT2+
193 GND 194 GND
199 GND 200 GND
205 VGA_HDMI_HPD 206 GND
207 PCIE_MTX_C_GRX_HD 208 LCD_EDID_DATA
MI_N3
209 PCIE_MTX_C_GRX_HD 210 LCD_EDID_CLK
MI_P3
211 GND 212 VGA_ENVDD

213 PCIE_MTX_C_GRX_HD 214 NC
MI_N2
215 PCIE_MTX_C_GRX_HD 216 VGA_ENBKL
MI_P2
217 GND 218 VGA_HDMI_DATA
219 PCIE_MTX_C_GRX_HD 220 VGA_HDMI_CLK
MI_N1
221 PCIE_MTX_C_GRX_HD 222 NC
MI_P1
223 GND 224 GND
225 PCIE_MTX_C_GRX_HD 226 +3VS
MI_N0
227 PCIE_MTX_C_GRX_HD 228 +3VS
MI_P0
229 GND 230 +3VS
231 NC 232 NC
C. 30 JEXMIC
Table C-31 EXMIC connector pin assignments (5P-pin)
1 GND 2 MIC1_L
3 MIC1_R 4 MIC_SENSE
5 GND
C. 31 J3GSIM
Table C-34 3G CARD connector pin assignments (8P-pin)
1 +UIM_PWR 2 UIM_RESET
3 UIM_CLK 4 GND
5 UIM_VPP 6 UIM_DATA
7 NC 8 NC
C. 32 JSPKL
Table C-35 SPKL connector pin assignments (4P-pin)

1 SPK_L1 2 SPK_L2
3 NC 4 NC
C. 33 JSPKR
Table C-36 SPKR connector pin assignments (4P-pin)
1 SPK_R1 2 SPK_R2
3 NC 4 NC
C. 34 JTOUCH
Table C-38 T/P connector pin assignments (6P-pin)
1 +5VS 2 TP_CLK
3 TP_DATA 4 GND
C. 35 JBLG
Table C-39 BLG connector pin assignments (6P-pin)
1 +5VS_LED 2 NC
3 NC 4 GND
5 NC 6 NC
C. 36 JBCAS1
Table C-40 B-CAS connector pin assignments (12P-pin)
1 NC 2 BCIO
3 NC 4 GND
5 GND 6 BCCDET
7 +5VS_BCAS 8 B_BCRST

9 B_XBCCLK 10 NC
11 NC 12 NC
C. 37 JDP
Table C-41 DP connector pin assignments (24P-pin)
1 DPP_TXD0+ 2 GND
3 DPP_TXD0- 4 DPP_TXD1+
5 GND 6 DPP_TXD1-
7 DPP_TXD2+ 8 GND
9 DPP_TXD2- 10 DDP_TXC+
11 GND 12 DDP_TXC-
13 DP_AUX_EN# 14 GND
15 DP_AUXP 16 GND
17 DP_AUXN 18 HPD
19 GND 20 +3VS_DP
21 GND 22 GND
23 GND 24 GND
C. 37 JMDC
Table C-42 MDC connector pin assignments (18P-pin)
1 GND 2 +MDC
3 AZ_SDOUT_MD 4 NC
5 GND 6 +3V_SB
7 AZ_SYNC_MD 8 GND
9 AZ_SDIN1_MD_R 10 GND
11 AZ_RST_MD# 12 AZ_BITCLK_MD
13 NC 14 NC
15 NC 16 NC
17 NC 18 NC

C. 38 JLIGHT
Table C-42 Light pipe connector pin assignments (4P-pin)
1 +5VS 2 L_LED#
3 KSI6 4 KSO0

Appendix D
Appendix D Keyboard Scan/Character Codes
Table D-1 Scan codes (set 1 and set 2) (1/4)
Cap Code set 1 Code set 2

Keytop Note
No. Make Break Make Break
01 ‘ ~ 29 A9 0E F0 0E
02 1 ! 02 82 16 F0 16
03 2 @ 03 83 1E F0 1E
04 3 # 04 84 26 F0 26
05 4 $ 05 85 25 F0 25
06 5 % 06 86 2E F0 2E
07 6 ^ 07 87 36 F0 36
08 7 & 08 88 3D F0 3D *2
09 8 * 09 89 3E F0 3E *2
10 9 ( 0A 8A 46 F0 46 *2
11 0 ) 0B 8B 45 F0 45
12 - _ 0C 8C 4E F0 4E
13 = + 0D 8D 55 F0 55
15 BkSp 0E 8E 66 F0 66
16 Tab 0F 8F 0D F0 0D
17 Q 10 90 15 F0 15
18 W 11 91 1D F0 1D
19 E 12 92 24 F0 24
20 R 13 93 2D F0 2D
21 T 14 94 2C F0 2C
22 Y 15 95 35 F0 35
23 U 16 96 3C F0 3C *2
24 I 17 97 43 F0 43 *2
25 O 18 98 44 F0 44 *2
26 P 19 99 4D F0 4D *2
27 [ { 1A 9A 54 F0 54
28 ] } 1B 9B 5B F0 5B

Satellite A500/Pro A500 Series Maintenance Manual D-1

Keytop Note
29 \ | 2B AB 5D F0 5D *5
30 Caps Lock 3A BA 58 F0 58
31 A 1E 9E 1C F0 1C
32 S 1F 9F 1B F0 1B
33 D 20 A0 23 F0 23
34 F 21 A1 2B F0 2B
35 G 22 A2 34 F0 34
36 H 23 A3 33 F0 33
37 J 24 A4 3B F0 3B *2
38 K 25 A5 42 F0 42 *2
39 L 26 A6 4B F0 4B *2
40 ; : 27 A7 4C F0 4C *2
41 ‘ “ 28 A8 52 F0 52
43 Enter 1C 9C 5A F0 5A *3
44 Shift (L) 2A AA 12 F0 12
45 No.102 key 56 D6 61 F0 61
46 Z 2C AC 1A F0 1A
47 X 2D AD 22 F0 22
48 C 2E AE 21 F0 21
49 V 2F AF 2A F0 2A
50 B 30 B0 32 F0 32
51 N 31 B1 31 F0 31
52 M 32 B2 3A F0 3A *2
53 , < 33 B3 41 F0 41 *2
54 . > 34 B4 49 F0 49 *2
55 / ? 35 B5 4A F0 4A *2
57 Shift (R) 36 B6 59 F0 59

D-2 Satellite A500/Pro A500 Series Maintenance Manual

Keytop Note
58 Ctrl(L) 1D 9D 14 F0 14 *3
60 Alt (L) 38 B8 11 F0 11 *3
61 Space 39 B9 29 F0 29
62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11
64 Ctrl(R) E0 1D E0 9D E0 14 E0 F0 14
75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1
76 Del E0 53 E0 D3 E0 71 E0 F0 71 *1
79 ← E0 4B E0 CB E0 6B E0 F0 6B *1
80 Home E0 47 E0 C7 E0 6C E0 F0 6C *1
81 End E0 4F E0 CF E0 69 E0 F0 69 *1
83 ↑ E0 48 E0 C8 E0 75 E0 F0 75 *1
84 ↓ E0 50 E0 D0 E0 72 E0 F0 72 *1
85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D *1
86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A *1
89 → E0 4D E0 CD E0 74 E0 F0 74 *1
110 Esc 01 81 76 F0 76
112 F1 3B BB 05 F0 05
113 F2 3C BC 06 F0 06
114 F3 3D BD 04 F0 04
115 F4 3E BE 0C F0 0C
116 F5 3F BF 03 F0 03
117 F6 40 C0 0B F0 0B
118 F7 41 C1 83 F0 83
119 F8 42 C2 0A F0 0A
120 F9 43 C3 01 F0 01
121 F10 44 C4 09 F0 09 *3


Keytop Note
122 F11 57 D7 78 F0 78 *3
123 F12 58 D8 07 F0 07 *3
124 PrintSc *6 *6 *6 *6 *6
126 Pause *7 *7 *7 *7 *7
X Fn — — — — *4
X Win E0 5B E0 DB E0 1F E0 F0 1F
x App E0 5D E0 DD E0 2F E0 F0 2F
Notes:
1. * Scan codes differ by mode.

2. * Scan codes differ by overlay function.
3. * Combination with the Fn key gives different codes.
4. * The Fn key does not generate a code by itself.
5. * This key corresponds to key No. 42 in a 102-key model.
6. * Refer to Table D-6, No. 124 key scan code.
7. * Refer to Table D-7, No. 126 key scan code.

Table D-2 Scan codes with left Shift key
Cap Key Code set 1 Code set 2

No. top Make Break Make Break
55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12
75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12
76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12
79 ← E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12
80 Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12
81 End E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12
83 ↑ E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12
84 ↓ E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12
85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12
86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12
89 → E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12
X Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12
X App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12
Note : The table above shows scan codes with the left Shift key. In combination
with the right Shift key, scan codes are changed as listed below:
With left Shift With right Shift
Set 1 E0 AA ___________ E0 B6
E0 2A ___________ E0 36
Set 2 E0 F0 12 _________ E0 F0 59
E0 12 ____________ E0 59

Table D-3 Scan codes in Numlock mode
Cap Key Code set 1 Code set 2

No. top Make Break Make Break
75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12
76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12
79 ← E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12
80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12
81 End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12
83 ↑ E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12
84 ↓ E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12
85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12
86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12
89 → E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12
X Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12
X App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12
Table D-4 Scan codes with Fn key

No. Keytop Make Break Make Break
43 ENT E0 1C E0 9C E0 5A E0 F0 5A
58 L-CTRL E0 1D E0 9D E0 14 E0 F0 14
60 L-ALT E0 38 E0 B8 E0 11 E0 F0 11
121 ARROW 45 C5 77 F0 77
122 NUMERIC 45 C5 77 F0 77
123 Scrl 46 C6 7E F0 7E

Table D-5 Scan codes in overlay mode

Keytop
09 8 (8) 48 C8 75 F0 75
10 9 (9) 49 C9 7D F0 7D
11 0 (*) 37 B7 7C F0 7C
23 U (4) 4B CB 6B F0 6B
24 I (5) 4C CC 73 F0 73
25 O (6) 4D CD 74 F0 74
26 P (–) 4A CA 7B F0 7B
37 J (1) 4F CF 69 F0 69
38 K (2) 50 D0 72 F0 72
39 L (3) 51 D1 7A F0 7A
40 ; (+) 4E CE 79 F0 79
52 M (0) 52 D2 70 F0 70
54 . (.) 53 D3 71 F0 71
55 / (/) E0 35 E0 B5 E0 4A E0 F0 4A
Table D-6 No.124 key scan code
Key Code set 1 Code set 2

Shift
top Make Break Make Break
Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12
Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C
Shift + E0 37 E0 B7 E0 7C E0 F0 7C
Alt + 54 D4 84 F0 84

Table D-7 No.126 key scan code
Key top Shift Code set 1 Code set 2

Make Make
Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77
Ctrl E0 46 E0 C6 E0 7E E0 F0 7E
*: This key generates only make codes.

Appendix E Key Layout
1. United Status (US) Keyboard
Figure US keyboard
2. Traditional Chinese (CH) Keyboard
Figure CH keyboard
3. Thai (TI) Keyboard

Figure TI keyboard
4. Korean (KO) Keyboard
Figure KO keyboard
5. United Kingdom (UK) Keyboard

Figure UK keyboard
6. US International (UI) Keyboard
Figure UI keyboard
7. Hebrew (HB) Keyboard

Figure HB keyboard
8. Danish (DM) Keyboard
Figure DM keyboard
9. Swiss (SW) Keyboard

Figure SW keyboard
10.Arabic (ARE) Keyboard
Figure ARE keyboard
11.Czech (CZ) Keyboard

Figure CZ keyboard
12.Russian (RU) Keyboard
Figure RU keyboard
13.Portuguese (PO) Keyboard

Figure PO keyboard
14.Slovakian (SL) Keyboard
Figure SL keyboard
15.Italian (IT) Keyboard

Figure IT keyboard
16.French (FR) Keyboard
Figure FR keyboard
17.German (GR) Keyboard

Figure GR keyboard
18.Greek (GK) Keyboard
Figure GK keyboard
19.Hungarian (HG) Keyboard

Figure HG keyboard
20.Spanish (SP) Keyboard
Figure SP keyboard
21.Turkish (TR) Keyboard

Figure TR keyboard
22. Turkish F (TF-F) Keyboard
Figure TF-F keyboard
23. Swedish (SD) Keyboard

Figure SD keyboard
24. Belgian (BE) Keyboard
Figure BE keyboard
25. Yugoslavian (YU) Keyboard

Figure YU keyboard
26. Norwegian (NW) Keyboard
Figure NW keyboard
27. Scandinavian (ND) Keyboard

Figure ND keyboard
28. Canadian Multinational (AC) Keyboard
Figure AC keyboard
29. Canadian Bilingual (CB) Keyboard

Figure CB keyboard
30. Romania (RO) Keyboard
Figure RO keyboard
31. Bulgaria (BU) Keyboard

Figure BU keyboard
32. Japanese (JP) Keyboard
Figure JP keyboard
Torque
DISCRIPTION (kg-cm) Part number Q’ty
LCD PANEL TO LCD BREAKET(H/L) 1.2~1.5 MA0000060G0 6
LCD HINGE TO LCD COVER(H) 2.5~3.0 MA000007JG0 8
LCD HINGE TO LCD COVER(L) 2.5~3.0 MA000007JG0 6
LCD BEZEL TO LCD BRK TO LCD COVER(H) 2.5~3.0 MA0000062G0 2
LCD BEZEL TO LCD BRK TO LCD COVER(L) 2.5~3.0 MA0000062G0 4
INVERTER TO LCD COVER 1.5~2.0 MA0000060G0 1
ODD MODULE TO ODD BRK 1.5~2.0 MA0000060G0 2
HDD TO HDD BREAKET 2.5~3.0 MAAA03032G0 4
ODD CONN TO MB 1.5~2.0 MMCK20060G0 2
HDD CONN TO MB 1.5~2.0 MMCK20060G0 2
BATTERY CONN TO MB 1.5~2.0 MMCK20060G0 2
EXPRESS CARD SOCKET TO MB 1.5~2.0 MMCK20060G0 2
SPEAKER NET 2.5~3.0 MACK20030G0 2
SSD MODULE TO MB 1.5~2.0 MA0000060G0 4
SSD PCB TO BREAKET 1.5~2.0 MA0000025G0 4
POWER SW BOARD TO UPPER 2.5~3.0 MA000007JG0 2
TOUCH PAD SW BOARD TO UPPER 2.5~3.0 MA000007JG0 1
TOUCH PAD LED BOARD TO UPPER 2.5~3.0 MA000005WG0 1
TP BREAKET TO TOUCH PAD SW BOARD 2.5~3.0 MA000007JG0 1
TP BREAKET TO TOUCH PAD LED BOARD 2.5~3.0 MA000007JG0 1
TP BREAKET TO UPPER 2.5~3.0 MA000007JG0 2
Felica TO UPPER 1.5~2.0 MA000005WG0 1
SPEKAER L/R TO UPPER 2.5~3.0 MA000009KG0 4
SADDLE TO LOGIC LOWER 2.5~3.0 MA0000062G0 4
HDD DOOR TO LOGIC LOWER 2.5~3.0 MA0000035G0 2
HDD DOOR TO LOGIC LOWER 2.5~3.0 MA0000035G0 1
WIFI CARD TO MB MINI CARD 2.5~3.0 MA0000060G0 2
TV TUNNER / 3G / GPS MINI CARD 2.5~3.0 MA0000060G0 2
UWB MINI CARD 2.5~3.0 MA0000060G0 2
MODEM CARD TO MB 2.5~3.0 MA000005WG0 2
FM TUNNER CARD 2.5~3.0 MA000005WG0 2
FAN TO LOWER 2.5~3.0 MA0000062G0 1
LOWER TO UPPER 2.5~3.0 MA000005YG0 15
MA000005YG0 5
UPPER TO LOWER 2.5~3.0 MACA25001G0 3
ODD ASSY TO LOWER 2.5~3.0 MA0000062G0 1
LCD ASSY TO LOWER 2.5~3.0 MA0000062G0 6

Torque
DISCRIPTION (kg-cm) Part number Q’ty
KEYBOARD TO LOGIC 1.5~2.0 MA0000060G0 4
KEYBOARD COVER TO LOGIC 1.5~2.0 MACA25001G0 2
SYSTEM LED BOARD TO LOGIC 2.5~3.0 MA000007JG0 1
L USB BOARD TO LOGIC 2.5~3.0 MA000007JG0 1
MB TO LOGIC 2.5~3.0 MA000005WG0 1
LOW BATTERY HOUSING TO UPPER 2.5~3.0 MA000007JG0 2
TV TUNER CABLER 2.5~3.0 MA000007JG0 1
CPU THERMAL MODULE 2.5~3.0 AM077000C00 4
VGA THERMAL MODULE 2.5~3.0 AM077000100 4
AM077000C00 4
CPU WITH VGA THERMAL MODULE 2.5~3.0 MA0000096G0 2

Appendix G
Appendix G Reliability
The following table shows MTBF (Mean Time Between Failures) for each component.
Table G-1 MTBF
Component Time (hours)

LCD 10,000
Keyboard 60,000
HDD 300,000
Optical (DVD/CD) drive 60,000
AC adaptor 60,000

Satellite A500/ProA500 Series Maintenance Manual G-1

Toshiba Satellite A500 Pro A500 Mainenance Manual

Uploaded by

Copyright:

Available Formats

Toshiba Satellite A500 Pro A500 Mainenance Manual

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Toshiba Satellite A500 Pro A500 Mainenance Manual

Uploaded by

Copyright:

Available Formats

Toshiba Personal Computer

Toshiba Personal Computer Satellite Maintenance Manual

First edition May. 2009

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU

Chapter 4 Replacement Procedures describes the removal and replacement of the

Appendices The appendices describe the following:

Handling the LCD module

Read Only Memory (ROM)

1.1 Features ............................................................................................................................ 1-1

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting Introduction ..............................................................................................3

Chapter 3 Tests and Diagnostics

3.1 The Diagnostic Test ...............................................................................................................3

Chapter 4 Replacement Procedures

4.1 General ............................................................................................................................... 4-1

Figure 4.1 Removing the Battery Pack .................................................................................... 4-8

Appendix A Handling the LCD Module.................................................................................... A-1

Satellite A500/Pro A500 Series Maintenance Manual 1-ii

Figure 1-1A ID Parts Description Placement Part A ..........................................................1-7

Table 1-1 HDD Specifications......................................................................................1-12

Satellite A500/Pro A500 Series Maintenance Manual 1-iii

The computer has the following features:

Hard Disk Drive (HDD) (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-1

500 GB (12.5 mm thick) SATA (5,400rpm)

12.7mm height DVD Super Multi drive supporting ±R Double Layer

Intel® GM49/GM45/GL40 integrated graphic

External Monitor Port (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-2

Universal Serial Bus (USB) Ports

Express Card Slot

Bridge Media Slot

Internal Camera (BTO)

HDMI Out Port (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-3

Headphones/S/PDIF/Line out Jack

Microphone/ Line-in Jack

Wireless LAN (BTO)

Internal Modem (BTO)

Wireless USB (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-4

Fingerprint Sensor (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-5

Satellite A500/Pro A500 Series Maintenance Manual 1-6

Sound system (BTO)

Satellite A500/Pro A500 Series Maintenance Manual 1-7

Figure 1-1A ID Parts Description Placement Part A

Satellite A500/Pro A500 Series Maintenance Manual 1-8

Satellite A500/Pro A500 Series Maintenance Manual 1-9

The system unit of the computer consists of the following components:

BIOS ROM (EEPROM)

Advanced Power Management 1.2 support

Satellite A500/Pro A500 Series Maintenance Manual 1-10

Intel® GM49/GM45/GL40 as integrated graphics solution

Express Card Controller

Support USB/PCI Express signals

Realtek Azalia ALC272

Wireless LAN Controller

Intel 802.11abgn Echo Peak(1x2 or 3x3), Shirley Peak (1x2 or 3x3)

( ) *