Satellite U500 Portege m900d
Satellite U500 Portege m900d
Satellite U500 Portege m900d
Maintenance Manual
TOSHIBA CORPORATION
File Number
[CONFIDENTIAL]
Copyright
© 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.
Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite U500/PORTEGE
M900D/Dynabook at the time of this manual's production. However, succeeding computers
and manuals are subject to change without notice. Therefore, Toshiba assumes no liability
for damages incurred directly or indirectly from errors, omissions, or discrepancies between
any succeeding product and this manual.
Trademarks
IBM is a registered trademark and IBM PC is a trademark of International Business Machines
Corporation.
Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other countries/regions.
Windows and Microsoft are registered trademarks of Microsoft Corporation.
Photo CD is a trademark of Eastman Kodak.
Sonic RecordNow! is a registered trademark of Sonic Solutions.
Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.
i.LINK is trademark and registered trademark of Sony Corporation.
InterVideo and WinDVD are registered trademarks of InterVideo Inc. WinDVD Creator is
trademark of InterVideo Inc.
Other trademarks and registered trademarks not listed above may be used in this manual.
This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite U500/PORTEGE M900D/Dynabook.
The procedures described in this manual are intended to help service technicians isolate faulty
Field Replaceable Units (FRUs) and replace them in the field.
SAFETY PRECAUTIONS
Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.
DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.
WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.
CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.
NOTE: “Note” contains general information that relates to your safe maintenance
service.
Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.
If you replace the battery pack or RTC battery, be sure to use only the same model
battery or an equivalent battery recommended by Toshiba. Installation of the wrong
battery can cause the battery to explode.
Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.
This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.
Acronyms
On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:
Keys
Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.
Key operation
Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.
User input
Text that you are instructed to type in is shown in the boldface type below:
DISKCOPY A: B:
The display
Text generated by the computer that appears on its display is presented in the type face
below:
Format complete
System transferred
Chapter 1
Hardware Overview
Chapter 1 Contents
Figures
Tables
Microprocessor
The Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX computer is
equipped with an Intel® Core2 Duo Processor, Intel® Pentium® Dual-Core mobile
processor or Intel® Celeron Processor. These processors incorporate a math co-processor
with L2 cache memory.
Chipset
The Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX is equipped
with Mobile Intel 4 Series Express Chipset Family and Intel ICH9-M.
Comment [z2]:
GPU (Graphics Processing Unit) Please add AMD M92XT information.
(1) Intel integrated graphics (Mobile Intel 4 Series Express Chipset Family)
(2) Discrete graphic model: AMD M92XT
Comment [z3]:
Please add the below sentence
“It can incorporate up to 8GB of main
Memory memory.”
The computer comes with two DDR2 SO-DIMM slots. Two memory modules of 1GB
(1,024MB), 2GB (2,048MB) or 4GB (4,096MB) can be installed, and it can incorporate Comment [z4]:
Please add SSD information.
up to 8GB of main memory.
Comment [z5]:
HDD/SSD Please modify to the below info.
The computer accommodates a fixed
(1) HDD: The computer has a 2.5-inch SATA HDD. The following capacities are 12.7mm ODD with one of following
types:
available: Tray Type DVD Super Multi +-R
Double Layer drive
160/250/320/400/500 GB Tray Type DVD Super Multi +-R
Double Layer with Label Flash™
(2) SSD (BTO): The computer has a SSD port with SATA interface supporting drive
TOSHIBA module type SSD. Slot Loading Type DVD Super
Multi +-R Double Layer drive
Slot Loading Type DVD Super
Optical Drive Multi +-R Double Layer with Label
Flash™ drive
The computer accommodates a fixed 12.7mm ODD with one of following types:
Tray Type DVD Super Multi +-R Double Layer with Label Flash™ drive
Slot Loading Type DVD Super Multi +-R Double Layer drive
Slot Loading Type DVD Super Multi +-R Double Layer with Label Flash™ drive
Display
The PC comes with 13.3W WXGA (1280*800) CCFL CSV.
Keyboard
B5 size 86 key (US) and 87key (UK) keyboard provides a numeric keypad overlay for fast
numeric data entry or for cursor and page control. The keyboard also includes two keys
that have special functions in Microsoft® Windows® Vista.
Comment [z6]:
Pointing Device Modify sentence to
“The touch pad and control buttons
The touch pad and control buttons enable control of the on-screen pointer and scrolling of enable control of the on-screen pointer
and scrolling of windows.”
windows.
Comment [z7]:
Batteries Please add below sentence.
“The capacity can be either 6 cell or 12
The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC cell depending on the model of
computer.”
battery (that backs up the Real Time Clock and CMOS memory). The capacity of the
main battery pack can be either 6-cell or 12-cell depending on the model of computer.
Comment [z8]:
ExpressCard slot Please add type of Express Card
An Express Card slot is provided, and accommodates an Express Card. Support the
standard 34mm wide module (ExpressCard / 34) and the standard 54mm wide module
(ExpressCard / 54).
Sound system
The sound system is equipped with the following features:
Azalia Link (Intel High Definition Audio I/F) built in the Intel ICH9-M + Realtek
ALC269
Amplifier: Realtek ALC269 built-in
Internal modem
The computer contains an MDC, enabling data and fax communication. The transfer rates
are 56 Kbps for data reception. The actual speed depends on the line quality. The RJ11
modem jack is used to accommodate a telephone line.
Wireless LAN
The computer is equipped with PCI-E MiniCard type wireless LAN board that supports
802.11 a/b/g in the PCI-E MiniCard slot. This function can be switched on and off by a
switch on the computer.
The USB port complies with the USB 2.0 standard, which enables data transfer speeds 40
times faster than USB1.1 standard. USB1.1 is also supported, and also supports Sleep and
Charge function that can supply bus power to USB when the PC is sleeping.
HDMI port
A HDMI port is provided which complies with the HDMI 1.3 standard.
Microphone Jack
The computer is equipped with a microphone jack.
Fingerprint (BTO)
The fingerprint sensor can support on-chip fingerprint matching functionality and security
engine.
Touch
M1TP_CON1
PAD
LAN/RJ11 USB*2
MLCON301 MLCON103
Touch PAD
Board
M1TP_J1
BTO Fingerprint
Function
CON6601 J7701 DC-IN
Board
CON6003
eSATA/USB CON6107
BTO SSD
Media CON3901
CON5001 HDMI
Card BTO
CON5501 CON6202
Upconvert BTO BTO
Camera
CON5401 CON5701
Newcard CON410
CON4901
WLAN
CON6203 CON2101 CON2201 CON5602
1
BlueToot SIM
DIMM0 DIMM1 Speaker FAN
h card
The system unit is composed of the following major components: Comment [z10]:
Please add BIOS ROM (Flash EEP
ROM) information.
Processor Comment [z11]:
Please add core speed detail.
Core speed:
Intel® Core2 Duo mobile processors:
3.06GHz(T9900), 2.8GHz(P9700), 2.8GHz (T9600), 2.66GHz (P8800),
2.53GHz (P8700), 2.26GHz (P7550), 2.2GHz (T6600), 2.1GHz (T6500),
2.0GHz (P7350)
Intel® Pentium® Dual-Core mobile processor:
2.1GHz(T4300), 2.0GHz(T4200), 1.9GHz (T3100), 1.8GHz(T3000)
Mobile Intel® Celeron® Processors: 2.2GHz (900)
BIOS EEPROM
Memory
Two memory slots are provided. Expansion up to 8GB is available.
Memory
– DDR2-SDRAM
– 800MHz
– 1.8 volt operation
– FBGA
Memory Module
– 200 pin, SO Dual In-line Memory Module (SO-DIMM)
– PC6400
– 1GB (1,024MB), 2GB (2,048MB), 4GB (4,096MB)
Sound Controller
Realtek ALC269
Mono Microphone-in and stereo headphone-out shared with SPDIF.
Internal Microphone
Volume control: Digital control
Stereo w/box L/R = 6.0cc/4.3cc, 4 ohm / 1.5W
Clock Generator
Modem Controller
One MDC is used
LAN Controller
Wireless LAN
Sensor
Thermal Sensor: One MAXIM MAX6657 or compatible chip is used
The removable HDD is a random access non-volatile storage device. It has a non-removable
2.5-inch magnetic disk and mini-Winchester type magnetic heads.
The computer supports a 160GB, 250GB, 320GB, 400GB and 500GB.
The HDD is shown in figure 1-4. Specifications are listed in Table 1-1.
1.3.2 SSD
The solid-state drive (SSD) is a data storage device that uses solid-state memory to store
persistent data. A SSD emulates a hard disk drive interface, thus easily replacing it in most
applications.
The computer supports a dedicated SSD port with TOSHIBA module type SSD.
The SSD is shown in figure 1-5. Specifications are listed in Table 1-2.
1.5 Keyboard
The keyboard has 86(US)/87(UK) keys that consist of character keys and control keys, and is
in conformity with JIS. The keyboard is connected to a membrane connector on the system
board and is controlled by EC.
The LCD module used for the TFT color display uses a backlight as the light source and can
display a maximum of 262,144 colors with 1280*800 resolution.
The FL inverter board supplies a high frequency current to illuminate the LCD module.
The power supply provides different voltages to the system board and performs the following
functions:
1. Determines that the DC power supply (AC adapter) is connected to the computer.
2. Detects DC output and circuit malfunctions.
3. Controls the battery icon, and DC IN icon.
4. Turns the battery charging system on and off and detects a fully charged battery.
5. Turns the power supply on and off.
6. Provides more accurate detection of a low battery.
7. Calculates the remaining battery capacity.
8. Controls the transmission of the status signal of the main battery.
1.8 Batteries
RTC battery
The removable main battery pack is the computer’s main power source when the AC adaptor
is not attached. The main battery maintains the state of the computer when the computer
enters into resume mode.
Battery charging is controlled by an embedded controller (EC). The EC controls whether the
charge is on or off and detects a full charge when the AC adaptor and battery are attached to
the computer. The system charges the battery.
Battery Charge
When the AC adaptor is attached, there are two types of charge: When the system is powered
off and when the system is powered on. Table 1-8 lists the charging time required for charges.
NOTE: The time required when the system is powered on is affected by the amount of
power the system is consuming. Use of the fluorescent lamp and frequent disk
access diverts power and lengthens the charge time.
The RTC battery provides power to keep the current date, time and other setup information in
memory while the computer is turned off. Table 1-9 lists the data preservation period of the
RTC battery.
1.9 AC Adaptor
Power 65W
Input voltage 100V-240V
Input frequency 50Hz–60Hz
Input current 1.6A or less (100V-240V)
Output voltage 19V
Output current 0A to 3.42A (At constant voltage mode)
Power 75W
Input voltage 100V-240V
Input frequency 50Hz - 60Hz
Input current 1.5A or less (100V-240V)
Output voltage 19V
Output current 0A to 3.95A (At constant voltage mode)
Chapter 2
Troubleshooting Procedures
Chapter 2 Contents
Figures
Tables
Note:
2.1 Troubleshooting
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
16 Camera (BTO)
The Diagnostics optical disk or USB disk operations are described in Chapter 3. Detailed
Replacement Procedures are given in Chapter 4, Replacement Procedures.
The following tools are necessary for implementing the troubleshooting procedures:
The following tools are necessary for implementing the Diagnostics procedures:
For tools required for executing the Test Program, refer to the Chapter 3. For tools required
for disassembling/assembling, refer to Chapter 4.
1. A set of tools for the debugging port test (test cable, test board, RS-232C cross cable,
display,)
2. A PC with a serial port (for displaying debug port test result)
3. A bootable USB key
4. An external CRT display (for Display troubleshooting)
5. A Card reader (for Card reader slot troubleshooting)
6. An external microphone (for Sound troubleshooting)
7. Headphone (for Sound troubleshooting)
Use the flowchart in Figure 2-1 as a guide for determining which FRU is malfunctioning.
Before going through the flowchart steps, check the following:
Ask the user if a password is registered and, if it is, ask him or her to enter the
password.
Make sure that Toshiba Windows VISTA(TM) is installed on the hard disk. Non-
Toshiba operating systems can cause the computer malfunction.
Make sure the HDD and optical drive bays are empty.
START
No
No
Yes
If the “Password=”message
displays, type the password.
Yes
If the diagnostics program cannot detect an error, the problem may be intermittent. The
Running Test program should be executed several times to isolate the problem. Check the
Log Utilities function to confirm which diagnostic test detected an error, then perform the
appropriate troubleshooting procedures as follows:
1. If an error is detected on the system test, memory test, real timer test, perform the
Main Board Troubleshooting Procedures in Section 2.4.
2. If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.5.
3. If an error is detected on the keyboard test, perform the Keyboard and Touch pad
Troubleshooting Procedures in Section 2.6.
7. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.10.
8. If an error is detected on the Wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.11.
10. If an error is detected on card reader, perform the card reader Slot Troubleshooting
Procedures in Section 2.13.
11. If an error is detected on PCI Express, perform the PCI Express Slot Troubleshooting
Procedures in Section 2.14.
The power supply controls many functions and components. To determine if the power
supply is functioning properly, start with Procedure 1 and continue with the other Procedures
as instructed. The procedures described in this section are:
The following Icons in the LCD indicate the power supply status:
Battery icon
DC IN icon
The power supply controller displays the power supply status through the Battery icon and
the DC IN icon in the LCD as listed in the tables below. To check the power supply status,
install a battery pack and connect an AC adaptor.
If the power supply microprocessor detects a malfunction, it indicates the error code as
shown below.
Check 1 Compare the patterns in the hexadecimal error code to the tables below.
Battery
Error code Meaning
N0FB01 FCC、LMD under Spec.
N0FB02 Initial Data of FCC、LMD is without updating
N0FB03 Battery Learning abnormal function
N0FB04 Battery Check Error
N0FB05 No battery Icon in Windows
N0FB06 Battery data is locked
N0FB07 Abnormal Display on Battery LED
N0FB08 Battery PIC VERSION ERROR
N0FB09 RTC battery current in abnormal condition
N0FB0A Battery On/Off function Error
N0FB0B Unseal error
N0FB0C Communication Fail
N0FB0D To charge&To Discharge electricity fail
N0FB0E Vcc is Fail
N0FB0F Temperature fail
N0FB0G EEeprom address check error(Bq2060)
N0FB0H Ovp fail
N0FB0J Uvp fail
N0FB0K Cfc fail
N0FB0L No battery Icon in SideShow
N0FB0M assistant Battery Check Error
Power ON/OFF
Error code Meaning
N0FT01 Cannot Boot Up
N0FT02 System Hang UP when Boot UP
N0FT03 Repeat Boot UP
N0FT04 Auto Shutdown
N0FT05 System Hang Up when Run-In Test
N0FT06 Cannot Power Off by ON/OFF Switch
N0FT07 Can't Soft Power ON and Power OFF
N0FT08 Power On Error by Battery Input only
N0FT09 Reset Key Test Error
N0FT0A Can't auto boot up when insert Adaptor
N0FT0B Can't boot up by fast key.
N0FT0C Can't auto slot on boot up with Slot in ODD.
N0FT0D Cannot Boot Up by novo key
N0FT0E system hang on when Power Off
Power management
Error code Meaning
N0FU01 Cannot restore after Dos Suspend
N0FU02 System Hang Up after DOS Wake Up
N0FU03 Cannot Run Dos Suspend
N0FU04 Cannot restore after Windows Standby
N0FU05 System Hang Up after Windows Wake Up
N0FU06 Cannot Run Windows Standby
N0FU07 Suspend to disk failed
N0FU08 Power Management System Fail
N0FU09 MAX error fail
N0FU0A Cannot restore after Linux Standby
N0FU0B System Hang Up after Linux Wake Up
N0FU0C Linux Standby function error
Make sure the AC adaptor cord and AC power cord are firmly plugged into
the DC IN 19 V socket and wall outlet. If the cables are connected correctly,
go to the following step:
Make sure the battery pack is correctly installed in the computer. If the
battery pack is correctly installed, go to the following step:
Replace the battery pack with a new one. If the error still exists, go to
Procedure 5.
Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for
breaks. If the power cord is damaged, connect a new AC power cord. If there is
no damage, go to Check 2.
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the
DC-IN jack socket and AC adaptor inlet/wall outlet, respectively. If these cables
are connected correctly, go to Check 3.
Check 3 Make sure the DC IN jack is firmly connected to the connector J7701 on the main
board.
If the DC IN jack is not firmly connected, go to Procedure 5.
If it is connected, go to Check 4.
Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 19 V. If
the output is several percent lower than 19 V, go to Check 5. If the output is close
to 19 V, go to Check 6.
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is
properly installed and the battery icon still does not light, go to Procedure 4.
The power supply may not charge the battery pack. Perform the following procedures:
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to
Procedure 5.
Check 1 Make sure the AC adaptor and AC power cord is firmly plugged into the DC IN
socket and the wall outlet. If these cables are connected correctly, replace the AC
adaptor (and/or AC power cord, if necessary).
Check 2 Make sure the battery is properly installed. If the battery is properly installed, go
to Check 3.
Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the
battery pack. If the battery pack is still not charged, go to Check 4.
Check 4 The battery’s temperature is too hot or cold. Return the temperature to a normal
operating condition. If the battery pack still is not charged, go to Check 5.
Check 5 Replace the battery pack with a new one. If the battery pack still is not charged,
go to Procedure 5.
The main board processor module may be disconnected or damaged. Disassemble the
computer following the steps described in Chapter 4, Replacement Procedures. Check the
connection between the AC adaptor and main board and connection. After checking the
connections, perform the following Check 1:
Check 1 Replace the AC adaptor with a new one. If the AC adaptor is still not functioning
properly, perform Check 2.
Check 2 Replace the main board with a new one following the steps described in Chapter
4, Replacement Procedures.
This section describes how to determine if the main board and CPU are defective or not
functioning properly. Start with Procedure 1 and continue with the other procedures as
instructed.
When the power is turned on, the system performs the Power On Self Test (POST) installed in
the BIOS ROM. The POST tests each IC on the main board and initializes it.
Check 1 If one of the following error messages appears on the screen, press F1 as the
message instructs. These errors occur when the system configuration preserved in
the RTC memory (CMOS type memory) is not the same as the actual
configuration or when the data is lost.
Press F1 as the message instructs to return all system settings to their default
values. Then the system reboots. Press F2 to run setup.
If an error message (a) appears often when the power is turned on, replace the
RTC battery. If any other error message displays, perform Check 2.
Check 2 The POST checks the main board. When the POST detects an error, the system
stops or an error message appears.
If one of the following error messages (1) through (3), (5) or (11) appears, go to
Procedure 3.
Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and
Diagnostics, for more information on how to perform these tests.
The main board connectors may be disconnected. Disassemble the computer following the
steps described in Chapter 4, Replacement Procedures and perform Check 1.
If their connectors are in good condition, but there is still a problem, go to Check
2.
Check 2 The main board may be damaged. Replace the main board with a new one
following the steps described in Chapter 4, Replacement Procedures.
This section describes how to determine if the HDD/SSD is functioning properly. Perform
the steps below starting with Procedure 1 and continuing with the other procedures as
required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to other
storage media.
When the computer’s HDD/SSD does not function properly, some of the following error
messages may appear on the display. Start with Check 1 below and perform the other checks
as instructed.
Check 2 Make sure the Hard Disk option is set to not used. If it is set to not used, choose
another setting and restart the computer. If the problem still exists, go to
Procedure 2.
Insert the bootable USB key, restart the computer with Esc key pressing down. and choose
boot from USB device. Perform the following checks:
Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you
can change to drive C, go to Check 3.
Check 2 Type FDISK and press Enter. Choose Display Partition Information from the
FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to
the FDISK menu and choose the option to create a DOS partition on drive C.
Restart the computer from the Toshiba MS-DOS system disk. If the problem still
exists, go to Procedure 3.
Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not
listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Restart the computer and then go to Procedure 3.
Check 4 Remove the USB key and restart the computer. If the problem still exists, go to
Procedure 3.
Check 5 Using the SYS command on the Toshiba MS-DOS system disk, install system
files on the HDD/SSD.
If the following message appears on the display, the system files have been
transferred to the HDD/SSD. Restart the computer. If the problem still exists, go
to Procedure 3.
Systemtransferred
NOTE: If the computer is running Windows 2000, OSR2 or higher and the hard disk has
more than 512 MB capacity, the FDISK program will ask if you need support for
a partition larger than 2GB. Select Y for large partition support; however, be
sure to read the precaution regarding access by other operating systems.
The computer’s HDD/SSD is formatted using the low level format program and the MS-DOS
FORMAT program. To format the HDD/SSD, start with Check 1 below and perform the
other steps as required.
Check 1 Format the HDD/SSD and transfer system files using FORMAT C:/S/U. If the
following message appears on the display, the HDD/SSD is formatted.
Formatcomplete
If an error message appears on the display, refer to the Toshiba MS-DOS Manual
for more information and perform Check 2.
Check 2 Using the Diagnostics Disk, format the HDD/SSD with a low level format option.
Refer to Chapter 3, Tests and Diagnostics for more information about the
diagnostic program.
If the following message appears on the display, the HDD/SSD low level format
is complete. Partition and format the HDD/SSD using the MS-DOS FORMAT
command.
Formatcomplete
If you cannot format the HDD/SSD using the Tests and Diagnostic program, go to
Procedure 4.
The HDD/SSD test program is stored in the Diagnostics Disk. Perform all of the HDD/SSD
tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more
information about the HDD/SSD test program.
If an error is detected during the HDD/SSD test, an error code and status will be displayed.
Replace the HDD/SSD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated or the problem still exists, go to Procedure 5.
Code Status
N0FH01 Can't Detect HDD when Boot Up/Detect wrong model name lf HD
N0FH02 HDD Data Error
N0FH03 HDD ATA/100 check error
N0FH04 HDD Type error
N0FH05 Hmonitor test fail
N0FH06 HDD Firmware version error
N0FH07 Shipping HDD restore ERROR
N0FH08 Shipping OS has been booted
N0FH09 Shipping OS version error
N0FH0A shipping OS boot table error
N0FH0B HDD Heating test Fail
N0FH0C RAID function error
N0FH0D 2nd HDD function error
N0FH0E SSD function error
The HDD/SSD may be disconnected, or the HDD/SSD or the main board may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the HDD is firmly connected to CON6001 on the main board. Make
sure the SSD is firmly connected to CON6003 on the main board
If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.
Check 2 The HDD/SSD may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures. If the problem still exists,
perform Check 3.
Check 3 The Main board may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures.
To determine if the computer’s keyboard or touch pad is functioning properly, perform the
following procedures. Start with Procedure 1 and continue with the other procedures as
instructed.
Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and
Diagnostics, for more information on how to perform the test program.
If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning
properly.
3. If the power switch, InTouch button or Presentation button malfunctions, start with
Check 5.
Check 1 Make sure the keyboard cable is securely connected to CON4801 on the main
board.
Check 2 The keyboard or its cable may be damaged. Replace it with a new one following
the instructions in Chapter 4, Replacement Procedures. If the problem still exists,
perform Check 5.
Check 3 Make sure the touch pad cable is firmly connected to A1tp_Con1 on the touch pad
board.
Check 4 The touch pad or the touch pad cable may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures. If the problem
still exists, perform Check 5.
Check 5 The main board may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures.
This section describes how to determine if the computer’s display is functioning properly.
Start with Procedure 1 and continue with the other procedures as instructed.
Connect an external monitor and turn on the computer. If there is no problem on it, the
internal LCD may be defective. Go to Procedure 3. If there is any problem on the external
monitor, the main board may be defective. Go to Procedure 2.
The Display Test program is stored on the computer’s Diagnostics disk. This program checks
the display controller on the main board. Connect the Diagnostics disk, turn on the computer
and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected,
go to Procedure 3.
Check 1 The LCD and Main board are connected by inverter cable, inverter board and
LVDS cable. Make sure the LVDS cable is firmly connected to Main board. If
the connection is loose, reconnect firmly and restart the computer. If there is still
an error, go to Check 2.
Check 2 Make sure inverter cable is firmly connected to inverter board with two side and
main board. If the connection is loose, reconnect firmly and restart the computer.
If there is still an error, go to Procedure 4.
LCD module and main board are connected to display circuits through inverter board and
LVDS cable. Any of these components may be damaged. Refer to Chapter 4, Replacement
Procedures, for instructions on how to disassemble the computer and then perform the
following checks:
Check 1 The LVDS cable or inverter cable may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures. If the problem
still exists, perform Check 2.
Check 2 The inverter board may be damaged. Replace it with a new one following the
instructions in Chapter 4, Replacement Procedures. If the problem still exists,
perform Check 3.
Check 3 The Main board or LCD panel may be damaged. Replace it with a new one
following the instructions in Chapter 4, Replacement Procedures.
This section describes how to determine if the optical drive (DVD-ROM and DVD±R/±RW/-
RAM Drive) in the Slim Select Bay is functioning properly. Perform the steps below starting
with Procedure 1 and continue with the other procedures as required.
The DVD-ROM and DVD±R/±RW/-RAM Drive test program is stored on the Diagnostics
Disk.
Then connect the Diagnostics HDD, turn on the computer and run the test. Refer to Chapter 3,
Tests and Diagnostics, for more information about the diagnostics test procedures.
If any errors occur while executing the DVD-ROM and DVD±R/±RW/-RAM Drive test, go
to Procedure 2.
The optical drive (DVD-ROM and DVD±R/±RW/-RAM Drive) is connected to the main
board. The connectors may be disconnected from the main board or may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the drive to test is firmly connected to CON6002 on the main board.
If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still
an error, go to Check 2.
Check 2 The drive may be defective or damaged. Replace the drive with a new one. If
there is still an error, go to Check 3.
Check 3 Replace the main board with a new one following the steps in Chapter 4,
Replacement Procedures.
This section describes how to determine if the computer’s modem is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Insert the LAN/Modem test program in the USB key, turn on the computer and run the test.
Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
The Modem is installed as an MDC (Modem Daughter Card). If the modem malfunctions,
there may be a bad connection between the MDC and the main board. Or the MDC, main
board or their connectors might be damaged.
Check 1 Make sure the MDC is firmly connected to CON6501 by MDC cable on the main
board and the connector of the MDC.
Check 2 The MDC may be defective or damaged. Replace it with a new one following the
steps in Chapter 4, Replacement Procedures. If the modem is still not functioning
properly, perform Check 3.
Check 3 The modem jack or MDC cable may be defective or damaged. Replace it with a
new one following the steps in Chapter 4, Replacement Procedures. If the modem
is still not functioning properly, perform Check 4.
Check 4 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.
This section describes how to determine if the computer’s LAN is functioning properly.
Perform the steps below starting with Procedure 1 and continue with the other procedures as
required.
Execute the LAN test program available as part of the LAN/Modem test program. Refer to
Chapter 3, Tests and Diagnostics for more information on how to perform the test program.
This section describes how to determine if the computer’s Wireless LAN is functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.
Make sure the wireless switch of the computer is turned “On.” If it is not, please turn it on.
Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test
program.
Check 1 Execute test program for the wireless LAN function to check the transmitting-
receiving function of the wireless LAN. You will need a second computer that can
communicate by the wireless LAN.
If the computer passes the test, the function is correctly working.
If the computer does not pass the test, perform Procedure 2.
Any of the connections may be disconnected. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures, and perform the following checks:
Check 1 Make sure the wireless LAN board is firmly connected to CON5701 on the main
board.
Check 2 Make sure the wireless LAN antenna cables are firmly connected to the wireless
LAN board.
If the wireless LAN antenna cables are disconnected, connect them firmly. If the
wireless LAN board is still not functioning properly, go to Procedure 3.
The wireless LAN antenna, wireless LAN board and the main board are connected to the
circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement
Procedures, for instructions on how to disassemble the computer and then perform the
following checks:
Check 1 The wireless LAN board may be defective or damaged. Replace the board with a
new one following the steps in Chapter 4, Replacement Procedures. If the
problem still exists, perform Check 2.
Check 2 The wireless LAN antenna may be defective or damaged. Replace the antenna
with a new one following the steps in Chapter 4, Replacement Procedures. If the
problem still exists, perform Check 3.
Check 3 The main board may be defective or damaged. Replace the board with a new one
following the instructions in Chapter 4, Replacement Procedures and test the
display again.
This section describes how to determine if the computer’s sound functions are functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.
Insert the Sound test program in the USB key, turn on the computer and run the test. Refer to
Chapter 3, Tests and Diagnostics, for details.
Any of the connections may be disconnected. Disassemble the computer following the steps
described in Chapter 4, Replacement Procedures and perform the following checks:
Check 1 If the stereo speakers do not work properly, the speaker cable may be
disconnected. Make sure the speaker cable is firmly connected to CON4101 on
the Main board. If the stereo speakers are still not functioning properly, go to
procedure 3.
Check 2 If the headphone does not work properly, the headphone cable may be
disconnected. Make sure the headphone cable is firmly connected to CON4201 on
the Main board. If the sound function still does not work properly, go to
procedure 3.
Check 3 If the microphones do not work properly, the external microphone cable may be
disconnected. When using the external microphone, make sure the external
microphone cable is firmly connected to CON4202 on the Main board. If the
microphones are still not functioning properly, go to procedure 3.
Check 1 If the stereo speakers do not sound properly, the right or left speaker may be
defective or damaged. Replace it with a new one. If the stereo speakers still do not
work properly, go to Check 4.
Check 2 If the headphone does not sound properly, the headphone jack may be defective or
damaged. Replace it with a new one. If the sound function still does not work
properly, go to Check 4.
Check 3 If the microphones do not work properly, the microphone cable may be defective
or damaged. Replace it with a new one. If the microphone still does not work
properly, go to Check 4.
Check 4 The Main board may be defective or damaged. Replace it with a new one.
This section describes how to determine if the computer’s card reader functions are
functioning properly. Perform the steps below starting with Procedure 1 and continuing with
the other procedures as required.
Insert an MMC/SD/MS/MS(PRO) card into the slot. Check if the installed Windows
recognizes automatically the MMC/SD/MS/MS(PRO) card and the data in the
MMC/SD/MS/MS(PRO) card can be read.
Check 1 The MMC/SD/MS/MS(PRO) card and the Main board may be disconnected.
Make sure the MMC/SD/MS/MS(PRO) card is firmly inserted to CON3301 on
the Main board. If not, insert it firmly. If the MMC/SD/MS/MS(PRO) card is still
not functioning properly, perform Check 2.
Check 2 The MMC/SD/MS/MS(PRO) card may be faulty. Replace it with a new one
following the step in Chapter 4 Replacement Procedures. If the problem continues,
perform Check 3.
Check 3 The Main board may be faulty. Replace it with a new one following the step in
Chapter 4 Replacement Procedures.
This section describes how to check PCI Express Card slot by inspecting a card with PCI
Express interface.
Insert a PCI Express Card into the slot. Check if the installed Windows recognizes
automatically the PCI Express Card.
Check 1 The PCI ExpressCard and the Main board may be disconnected. Make sure the
PCI ExpressCard is firmly inserted to CON5401 on the Main board. If not, insert
it firmly. If the PCI ExpressCard is still not functioning properly, perform Check
2.
Check 2 The PCI ExpressCard may be faulty. Replace it with a new one following the step
in Chapter 4 Replacement Procedures. If the problem continues, perform Check
3.
Check 3 The Main board may be faulty. Replace it with a new one following the step in
Chapter 4 Replacement Procedures.
This section describes how to determine if the computer’s fingerprint board is functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.
Insert the fingerprint board test program in the USB key, turn on the computer and run the
test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics
test procedures.
If any errors occur while executing the fingerprint board test, go to Procedure 2.
The fingerprint board is installed to the touchpad board. If the fingerprint board
malfunctions, there may be a bad connection between the fingerprint board and the touchpad
board. Or the fingerprint board or touchpad board might be damaged.
Check 1 Make sure the fingerprint board is firmly connected to A1tp_J1 on the touchpad
board and the connector of the fingerprint board.
Check 2 The fingerprint board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures. If the fingerprint
board is still not functioning properly, perform Check 3.
Check 3 The touchpad board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.
This section describes how to determine if the computer’s Bluetooth is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Insert the Bluetooth test program in the USB key, turn on the computer and run the test.
Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
The Bluetooth is installed on the main board by Bluetooth cable. If the Bluetooth
malfunctions, there may be a bad connection between the Bluetooth and the main board. Or
the Bluetooth, main board or the Bluetooth cable might be damaged.
Check 1 Make sure the Bluetooth is firmly connected to CON6501 by Bluetooth cable on
the main board and the connector of the Bluetooth.
Check 2 The Bluetooth may be defective or damaged. Replace it with a new one following
the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still not
functioning properly, perform Check 3.
Check 3 The Bluetooth cable may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still
not functioning properly, perform Check 4.
Check 4 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.
Insert the 3G test program in the USB key, turn on the computer and run the test. Refer to
Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.
Check 1 Make sure the 3G is firmly connected to CON5601 on the main board and the
connector of the 3G.
Check 2 The 3G may be defective or damaged. Replace it with a new one following the
steps in Chapter 4, Replacement Procedures. If the 3G is still not functioning
properly, perform Check 3.
Check 3 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.
This section describes how to determine if the computer’s camera is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Insert the camera test program in the USB key, turn on the computer and run the test. Refer
to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
The camera is installed on the main board by camera cable. If the camera malfunctions, there
may be a bad connection between the camera and the main board. Or the camera, main board
or the camera cable might be damaged.
Check 1 Make sure the camera is firmly connected to CON6202 by camera cable on the
main board.
Check 2 The camera may be defective or damaged. Replace it with a new one following
the steps in Chapter 4, Replacement Procedures. If the camera is still not
functioning properly, perform Check 3.
Check 3 The camera cable may be defective or damaged. Replace the LCD cover with a
new one following the steps in Chapter 4, Replacement Procedures. If the camera
is still not functioning properly, perform Check 4.
Check 4 The main board may be defective or damaged. Replace it with a new one
following the steps in Chapter 4, Replacement Procedures.
Chapter 3
Tests and Diagnostics
Chapter 3 Contents
This chapter explains how to use the Diagnostic Test programs to test the functions of the
computer’s hardware modules. The test program should be stored on an optical media disk or
a USB boot memory.
The test program menu will also consist of some programs which test the hardware function
or display the current information of the computer.
To execute the auto run will automatically run all the test programs.
Please enter the item number to choose and execute the test item.
Note:
If it fails in a test item, press “Ctrl+C” and “Y” back to main menu.
To start the Test PROGRAM on USB boot disk, follow these steps:
7. Turn on the Toshiba PC which need test, and choose boot from USB device.
8. System will automatically run the test program and display the test menu.
9. When the test menu displays, please enter the item number to choose and execute the
test item.
Note:
Check Front side bus speed is real (The speed does match that of BIOS setup)
This chapter shows how to use the Diagnostics to test the functions of the CPU speed, type
and CPU ID code.
Read the CPU type, internal speed and CPU ID information from the related address and
check if the information is the same as the customer order.
c. Type “CPU.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information.
This chapter shows how to use the Diagnostics to test the MAC address of the Ethernet
controller.
Command line:
Pg8168.exe /vmac
Read the MAC address from the Ethernet controller ROM and the MAC will appear on the
screen..
Please insert adopter then run this program. This subtest checks if the power port works
properly.
This chapter shows how to use the Diagnostics to test the ACIN functions.
3.3.2 Unplug the power to test the program will show Fail.
If it fails in a test item, press “Ctrl+C” and “Y” back to main menu.
Test program will show the current CPU temperature result on RIO_25Ch line.
Press both the Left and Right Buttons three times to see if they work properly.
This chapter shows how to use the Diagnostics to test the pointing device functions.
Move the cursor and click Left and Right button to ensure the pointing device is working
normally.
-r <n> : At least “n” times to click right button for the right button testing. <n> means 1,2… depend
on user’s setting.
-l <n> : At least “n” times to click left button for the left button testing. <n> means 1,2… depend
on user’s setting.
b. Please refer to the illustration above to see the Touchpad test information.
c. Type “PS2.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information
This subtest displays gradations for following modes. To change the mode, press Enter.
This chapter shows how to use the Diagnostics to test the LCD RGB/WB functions.
3.7.1. Diagnostic name: VIDEO.EXE
Command line:
To set the display mode White, Black and Blue shows on the screen.
b. Please refer to the illustration above to see the VIDEO test information.
c. Type “VIDEO.exe /?” in the Free Dos prompt and you can see more details in the
command line to help you check related information
This chapter is part of the test card. This test focus on the function of VGA chip and VRAM.
Note:
It may occur a blue screen for serveral minutes before 3D test when using a USB disk to test.
NOTE:
Press the Fn + F12 to exit the test can only work after pressing all keys on the keyboard.
If there are some failure keys which cause the test can not complete, you can NOT use
Fn+ F12 to end test program. Please press “Ctrl + Shift” key (press Ctrl first then press
Shift). And then release “Ctrl + Shift” key (release Shift first then release Ctrl). This hot
key can help to exit the test program directly
This chapter shows how to use the Diagnostic to test the functions of the keyboard.
b. Display the keyboard on the screen to indicate to the operator checking whether or not
each key is correct.
This program will test the memory and shows you the total memory size.
This chapter shows how to use the Diagnostics to check memory size, and do memory
read/write test.
Test program will test several function and show the test result one by one.
Test sequnce:
1. PWRBTN_LED white
3. PWR_ULED_UP orange
4. PWR_WLED white
5. BAT_ULED_UP orange
6. BAT_WLED white
7. LOGO_LED white
8. Light_GI_Led white
9. KB_BL_CTRL white
This Program will test if the CD/DVD-ROM works properly, please insert test CD before
test.
This chapter shows how to use the Diagnostics to test the ODD functions.
Command line:
Check the Secondary master IDE device and check if the device name is the same as
“TSSTcorpCDW/DVD_TS-L462D.”
Check the Secondary master IDE device and check if the device is F/W then check if the
F/W version is same as “TO01.”
b. Type “PSATA.exe /?” in the Free Dos prompt and you can see more details in the
command line to help you check related information.
This chapter shows how to use the Diagnostics to test the LID functions.
After active LID function (close the upper cover) the program will read the EC (Embedded
Controller) controller then use the read data to check if the LID switch function is correct.
b. Type “PMC.exe /?” in the Free Dos prompt and you can see more details in the command
line to help you check related information.
This chapter shows how to use the Diagnostics to test the card reader functions.
Diagnostic provided by vendor which is an MS card test program that checks the MS card’s
read, write and protect function.
Copy data into the card and compare with the master file to see if the data matches.
This chapter shows how to use the Diagnostics to test the card reader functions.
Diagnostic provided by vendor which is an SD card test program that checks the SD card’s
read, write and protect function.
Copy data into the card and compare with the master file to see if the data matches.
NOTE:
HDD R/W Test password: hard disk
The battery test will provide the relate information of battery. This program can also test the
battery charge / discharge function.
You can also find the battery cycle count information on this battery.
Hands touch the white box of three seconds, then next step
For Field inspection T&D, this program judges by sampling five kinds of data shown below.
No Item Contents
3 Test1 The display of a test program and the set method of PC are shown below.
Set method of PC
Z
Upper
X
Judgment
4 Test2 The display of a test program and the set method of PC are shown below.
Set method of PC
Rear
Upper
Judgment
5 Test3 The display of a test program and the set method of PC are shown below.
Set method of PC
Right
Upper
Judgment
6 Test4 The display of a test program and the set method of PC are shown below.
Set method of PC
Front
Upper
Judgment
7 Test5 The display of a test program and the set method of PC are shown below.
Set method of PC
Left
Upper
Judgment
8 Inspection Judgment
This program will test left channel, right channel and two wave files to test speaker function.
NOTE:
Please remove audio loopback plugs before test speaker.
This program could read and write below strings from/to DMI block.
1. Manufacture
2. Product Name
3. Version
4. Serial Number
5. Type 11
6. Type 12
DMI information:
Please enter “J” to select the auto run function. Test program will auto run all test items one
by one as following sequence.
Appendix:
1 Test CD
Audio loopback
2 16-T10680922 1
jig
3 Memory Stick 1
4 SD Card 1
Chapter 4
Replacement Procedures
Chapter 4 Contents
4.1 General ................................................................................................................ 4-5
4.2 Battery pack ....................................................................................................... 4-12
4.3 Express card ...................................................................................................... 4-14
4.4 Media card ......................................................................................................... 4-16
4.5 HDD ................................................................................................................. 4-18
4.6 Memory module................................................................................................. 4-22
4.7 Wireless LAN card ............................................................................................ 4-25
4.8 Optical Disc Drive module ................................................................................. 4-28
4.9 Keyboard ........................................................................................................... 4-31
4.10 Top cover .......................................................................................................... 4-34
4.11 Touch pad Board................................................................................................ 4-38
4.12 Finger Print board .............................................................................................. 4-40
4.13 Bluetooth ........................................................................................................... 4-42
4.14 Touch pad on/off board and Touch Pad Bracket .................................................. 4-45
4.15 Power Board ...................................................................................................... 4-48
4.16 LAN Board ........................................................................................................ 4-50
4.17 Main PCB .......................................................................................................... 4-52
4.18 Heat Sink ........................................................................................................... 4-56
4.19 VGA Card ......................................................................................................... 4-58
4.20 Fan .................................................................................................................... 4-60
4.21 CPU .................................................................................................................. 4-62
4.22 Speaker.............................................................................................................. 4-65
4.23 DC-IN Cable ..................................................................................................... 4-67
4.24 LCD Module ..................................................................................................... 4-69
4.25 LCD unit/FL inverter.......................................................................................... 4-72
4.26 Camera .............................................................................................................. 4-77
Figures
4.1 General
This section explains how to disassemble the computer and replace Field Replaceable Units
(FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart
below is a guide to which FRUs need to be removed in order to remove others. Always start
by removing the battery pack, next, optional items such as the optional Express card and
optional Media card, then follow the line on the chart to determine which FRU you must
remove first in order to repair the one you think is causing the computer to operate improperly.
Refer to the example at the bottom of the page.
Safety Precautions
Before you begin disassembly, read the following safety precautions and observe them
carefully as you work.
WARNING: 1) Turn off the power and disconnect the AC adapter from the power
source, to avoid exposure to electric shock.
2) Batteries in the computer retain an electrical charge, so there is danger
of electrical shock even when the computer is disconnected from an AC
power source. Remove any metal jewelry or accessories such as
necklaces, bracelets or rings, in order to reduce the risk of electric
shock. Never work with wet or damp hands.
3) Be careful of edges and corners as these may cut.
Look over the procedures in this section before you begin disassembling the computer.
Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by
removing the AC adapter and the battery pack as instructed in this section:
3. Make sure the working environment is free from the following elements whether you
are using or storing the computer.
4. Make sure the FRU you are replacing is causing the abnormal operation by
performing the necessary diagnostics tests described in this manual.
5. Do not perform any operations that are not necessary and use only the described
procedures for disassembling and installing FRUs in the computer.
6. After removing parts from the computer, place them in a safe place away from the
computer so they will not be damaged and will not interfere with your work.
7. You will remove and replace many screws when you disassemble the computer.
When you remove screws, make sure they are placed in a safe place and identified
with the correct parts.
8. When assembling the computer make sure you use the correct screws to secure the
various pieces in place. Screw sizes are listed in their corresponding figures.
9. The computer contains many sharp edges and corners, so be careful not to injure
yourself.
10. After you have replaced a FRU, make sure the computer is functioning properly by
performing the appropriate test on the FRU you have fixed or replaced.
Disassembly Procedures
To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s
plastic pressure plate and slide the cable out of the connector. To connect the cable to a
Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into
the connector. Secure the cable in place by pushing the sides of the pressure plate down so
the plate is flush with the sides of the connector. Gently pull on the cable to make sure the
cable is secure. If you pull out the connector, connect it again making sure the connector’s
pressure plate is fully lifted when you insert the cable.
Coaxial cables should be disconnected with an antenna coaxial disconnector.
Standard pin connectors are used with all other cables. These connectors can be connected
and disconnected by simply pulling them apart or pushing them together.
Assembly Procedures
After you have disassembled the computer and fixed or repaired the problem that was causing
the computer to operate abnormally, you will need to reassemble the computer.
Install all the removed FRUs following the steps described in the corresponding sections in
this chapter.
While assembling the computer, remember the following general points:
Take your time, making sure you follow the instructions closely. Most problems
arise when you get in a hurry assembling the computer.
Make sure all cables and connectors are securely fastened.
Before securing the FRU or other parts, make sure that screws or the FRU will not
pinch any cables.
Check that all latches are closed securely in place.
Make sure all the correct screws are used to secure all FRUs. Using the wrong
screw can either damage the threads on the screw or the head of the screw and
may prevent proper seating of an FRU.
After installing a FRU in the computer, confirm that the FRU and the computer are
functioning properly.
The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the
safety of those around you. Proper use of these devices will increase the success rate of your
repairs and lower the cost for damaged or destroyed parts. The following equipment is
necessary to disassemble and reassemble the computer:
When you fasten screws, be sure to follow the torque list below.
NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy
operations.
NOTE: The computer contains several flathead screws. These screws have less contact
area with the screwdriver, so be careful to press firmly enough to prevent the
screwdriver from slipping out and damaging the screw head.
To avoid mistakes on the screw length, screw shafts are colored as follows:
Special length screw: blue (Screws whose lengths are indicated to one
or more decimal places such as 2.5 mm or 2.8 mm.)
To make maintenance of the computer easier, markings of the kinds of the screws including
the types and lengths of the screws are indicated on the computer body.
BIND screw B
TAPPING screw T
Other screws U
(Unique screws, STUD, etc.)
Examples:
6 mm BIND screw B6
To remove the battery pack, follow the steps below and refer to Figure 4-1.
CAUTION: When handling battery packs, be careful not to short-circuit the terminals.
Also do not drop, hit or apply impact, do not scratch, break, twist or bend
the battery pack.
2. Disconnect the AC adapter and other external devices from the computer.
4. Release the battery lock. Pull out the battery pack while sliding the battery latch as
shown in the following figure.
NOTE: For environmental reasons, do not throw away a spent battery pack.
Battery latch
Battery lock
To install the battery pack, follow the steps below and refer to Figure 4-1.
CAUTION: The battery pack is a lithium ion battery, which can explode if not properly
replaced, used, handled or disposed of. For environmental reasons, collect
the spent battery packs. Use only batteries recommended by Toshiba for
replacements.
NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a
dry cloth.
2. Connect the AC adapter and all other external devices to the computer.
3. Push the battery pack into the battery slot. Make sure the battery pack is installed
securely.
To remove the Express card, follow the steps below and refer to Figure 4-2.
CAUTION: Before you remove the Express card, refer to the notebook’s documentation
and to your operating system documentation for proper procedures and
precautions.
To install the Express card, follow the steps below and refer to Figure 4-2.
To remove the Media card, follow the steps below and refer to Figure 4-3.
CAUTION: Before you remove the Media card, refer to the card’s documentation and to
your operating system documentation for proper procedures and
precautions.
1. Push the Media card in and release it to pop the card out.
To install the Media card, follow the steps below and refer to Figure 4-3.
4.5 HDD
CAUTION: When handling the HDD, do not press the top surface as shown by the arrow.
Hold it by the sides.
To remove the HDD, follow the steps below and refer to Figure 4-4 to 4-6.
1. Turn the computer upside down.
2. Loosen the screw (with an e-ring) and remove the HDD cover.
4. Pull the tab of the HDD assembly to remove it from the connector of the HDD
cable. Be careful not to damage the connector.
NOTE: The following steps describe how to disassemble the HDD assembly, however,
do not disassemble if the HDD is working properly.
5. Place the HDD assembly on a flat surface, and remove the following screws.
To install the HDD, follow the steps below and refer to Figure 4-4 to 4-6.
CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage
the HDD.
1. Seat the HDD in the HDD bracket and secure the following screws.
2. Put the HDD into its slot and connect the HDD to the connector.
CAUTION: Do not apply pressure to the center of the HDD pack. It may damage the
HDD pack. Hold the HDD pack by its corners.
4. Set the HDD cover and secure it with the screw (with an e-ring).
To remove the memory module, make sure the computer is in boot mode and powered off,
follow the steps below and refer to Figures 4-7 to 4-8.
1. Loosen the screw (with an e-ring) and remove the HDD cover, underneath which
there also installing the Memory module besides the HDD module.
To install the memory module, make sure that the computer is in boot mode and powered off,
follow the steps below and refer to Figures 4-7 to 4-8.
CAUTION: When installing only one memory module, be sure to insert it into slot A.
Otherwise, the computer or the memory may not work properly
operly.
Do not touch the connectors on the memory module or on the computer.
Dust and stains on the connectors may cause memory access problems.
1. Insert the memory module into the connector slantwise and press it to connect firmly.
CAUTION: The power must be turned off when you insert a memory module. Inserting a
memory module with the power on might damage the module or the
computer itself.
Never press hard or bend the memory module.
2. Seat the HDD cover and secure it with the screw (with an e-ring).
3. When the power is turned on, the computer automatically checks the memory size.
Confirm that the new memory is detected correctly.
To remove the wireless LAN card, make sure the computer is in boot mode and powered off,
follow the steps below and refer to Figures 4-9 to 4-11.
CAUTION: Do not try to remove the wireless LAN card with the computer turned on.
The computer or the wireless LAN card can be damaged. Do not touch the
connectors on the wireless LAN card module on the computer. Debris on the
connectors may cause wireless LAN card access problems.
1. Loosen the screw (with an e-ring) and remove the wireless LAN cover.
2. Tear one piece of tape that fixing the wireless LAN antennas.
4. Disconnect the wireless LAN card from the connector on the main board. Be careful
not to damage the connector.
5. Remove the WLAN board from the system at the pop-up angle.
To install the wireless LAN card, make sure that the computer is in boot mode and powered
off, follow the steps below and refer to Figures 4-9 to 4-11.
CAUTION: Be sure to switch the computer off before installing the wireless LAN card.
Otherwise, the computer or the wireless LAN card may be damaged.
1. Insert the wireless LAN card into connector at an angle on the main board.
2. Gently push the wireless LAN card down and secure the wireless LAN card with the
following screw.
3. Connect the wireless LAN antenna cables (white antenna cable should be connected
with the 2 connector; black antenna cable should be connected with the 1 connector) to
the connectors on the wireless LAN card.
CAUTION: There are two MAC address barcode labels in the package containing the
new wireless LAN board. Apply one label on the wireless LAN board and
one on the box the computer was in. Before you apply the new labels,
remove the old ones from the wireless LAN board and the box. The
computer may have MAC address barcode labels for both wired and
wireless LANs. Be sure to replace the correct label.
To remove the Optical Disc Drive module, follow the steps below and refer to Figures 4-12
and 4-13.
CAUTION: The Optical Disc Drive module can become hot with use. Be careful when
removing the module.
1. Remove the following screw securing the latch of the Optical Disc Drive.
2. While pulling the module towards the direction of the arrow in the figure below,
remove the Optical Disc Drive module.
To install the Optical Disc Drive module, follow the steps below and refer to Figures 4-12
and 4-13.
1. Set the ODD bracket and secure it with the following screws.
2. Insert the Optical Disc Drive module firmly into the computer to connect it to the
connector on the main board.
4.9 Keyboard
To remove the keyboard, follow the steps below and refer to Figures 4-14 to 4-17.
1. Remove the following screws securing the bottom of the keyboard around on the
bottom case.
2. Turn the computer over and open the display and remove the keyboard cover.
3. Remove the following screws securing the keyboard plate on the Top case.
4. Lift the keyboard plate upward a little and turn it facedown on the palm rest.
Disconnect the keyboard flexible cable and the LED cable on the main board, and
then remove the keyboard.
To install the keyboard, follow the steps below and refer to Figures 4-14 to 4-17.
2. Connect the keyboard flexible cable and the LED cable on the main board.
5. Make sure that there is no gap between the keyboard and the edge of the top cover.
7. Secure the keyboard around with two screws on the bottom case.
To remove the Top cover, follow the steps below and refer to Figures 4-18 to 4-20.
2. Turn the bottom case face up and disconnect the Touch pad FPC, Power Board
FPC, Bluetooth cable, Finger print FPC and Touch Pad on/off FPC from the
main board.
Figure 4-19 Removing the screws and disconnecting the cable on the top case
2
1
2
3
To install the top case, follow the steps below and refer to Figures 4-18 to 4-20.
3. Connect the Touch pad FPC, Power Board FPC, Bluetooth cable, Finger print cable
and Touch pad ON/OFF cable with connector on the main PCB, and turn the bottom
case face down.
To remove the touch pad Board, follow the steps below and refer to Figures 4-21 and 4-22.
1. Remove one piece of tape and disconnect the Touch pad board FPC, disconnect the
FPC that connecting the touch pad with touch pad board.
2. Remove the following screws securing the touch pad board and remove the touch
pad board from the Top cover.
M2 3L FLATHEAD screw 2
To install the touch pad button, follow the steps below and refer to Figures 4-21 and 4-22.
1. Install the touch pad board to the slot and secure it with 2 screws.
M2 3L FLATHEAD screw 2
2. Connect the FPC cable that connecting the touch pad board with the touch pad,
connect the touch pad board FPC and paste one piece of tape to fix it.
To remove the Finger Print board, follow the steps below and refer to Figure 4-23.
2. Separate the touch pad button board with finger print board. (be careful about the
connector in case of damage)
Figure 4-23 Separating the touch pad board from finger Print broad
To install the Finger Print board, follow the steps below and refer to Figure 4-23.
1. Seat the Finger Print board in place while inserting the connector side into the guide.
4.13 Bluetooth
To remove the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26.
1. Tear one piece of tape that fixing the Bluetooth cable and remove 2 screws on the
Bluetooth cover.
To install the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26.
3. Install the Bluetooth cover on the Top case and secure the Bluetooth cover with the
following screws.
Removing the Touch pad on/off board and Touch pad bracket
To remove the touch pad button on/off board and Touch Pad bracket, follow the steps below
and refer to Figure 4-27 and 4-28.
1. Tear one piece of tape and remove the screws as the following which fix the Touch
pad on/off board, and then take the touch pad on/off board out of the top case.
Tape
2. Remove the screws as the following that fixing the touch pad bracket and tear the tape,
and then take the touch pad bracket out of the top case.
Installing the Touch pad on/off board and Touch pad Bracket
To install the touch pad on/off board and Touch Pad bracket, follow the steps below and refer
to Figure 4-27 and 4-28.
1. Install the Touch pad bracket on the Top case and secure the screws as the following
and paste the tape.
2. Install the Touch pad on/off board on the top case and secure the screws as the
following, and then paste on piece of tape to fix it.
To remove the Power Board, follow the steps below and refer to Figures 4-29.
To install the Power Board, follow the steps below and refer to Figures 4-29.
To remove the LAN Board, follow the steps below and refer to Figures 4-30.
1. Tear 2 piece of tape and remove the screw as the following, Disconnect the Connector
and take the LAN board out of the system.
To install the LAN Board, follow the steps below and refer to Figures 4-30.
1. Install the LAN board on the bottom case, connect the connector and paste two pieces
of tape to fix it, secure the screw as the following.
To remove the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32.
1. Disconnect the speaker cable, DC-IN Port cable, Coaxial cable and camera cable
from the main PCB and remove six pieces of tape (10*30mm) securing the speaker
cable, remove the screws as the following that fixing the LVDS cable.
2. Remove the screws as the following, and then take the mental bracket and
motherboard out of the system.
CAUTION:
When routing speaker cable, please put it
by the rib, as picture shown. Please do not
put the speaker cable on the rib.
Figure4-31 Disconnecting the Cables from main PCB and removing the screws
To install the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32.
1. Install the main PCB and mental bracket on the bottom case, and secure the main PCB
and mental bracket to the bottom case using the following screws.
2. Connect the speaker cable, DC-IN Port cable, Coaxial cable and Camera cable with
the main PCB and paste six pieces of tape to secure the speaker cable. Secure the
screw as the following that fixing the coaxial cable.
To remove the heat sink, follow the steps below and refer to Figure 4-33.
CAUTION: Remove the screws in the order of mark “6”,”5”,“4”,“3”, “2” and “1”
on the CPU holder.
To install the Heat Sink, follow the steps below and refer to Figure 4-33 and 4-34.
1. Apply new thermal pad on the heat sink as shown in the following figure. Stick the
thermal pad on heat sink follow the mark. (Be sure to clean off all old pads before
applying new thermal pad).
CAUTION: When installing the CPU, apply new thermal pad on the top of the CPU
chip. When installing the fin, make sure the bottom of the fin covers the top
of the CPU.
H00001310
0
H000013090
3. Secure the CPU heat sink with the following screws in the numbered order as shown
on the holder.
To remove the VGA Card, follow the steps below and refer to Figure 4-35.
To install the VGA Card, follow the steps below and refer to Figure 4-35.
4.20 Fan
To remove the fan, follow the steps below and refer to Figure 4-36.
1. Remove the following screws securing the fan and disconnect the fan cable that
connecting the fan with motherboard.
To install the fan, follow the steps below and refer to Figure 4-36 and 4-37.
1. Apply new thermal pad on the fan as shown in the following figure. Stick the thermal
pad on fan follow the mark. (Be sure to clean off all old pad before applying new
thermal pad).
H000013120
3. Secure the fan with the following screws and connect the cable that connecting the fan
cable with motherboard.
4.21 CPU
To remove the CPU, follow the steps below and refer to Figures 4-38.
CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool
before starting repair work.
2) When you remove the CPU, wipe the grease off of the top of the CPU.
Apply new grease before installing.
CAUTION: When removing the heat sink, be careful not to damage the CPU under the
fin.
Thoroughly clean the grease from the thermal module.
1. Unlock the CPU by turning the cam counterclockwise on the CPU socket 180
degrees using a flat-blade screwdriver.
CAUTION: When removing the CPU, lift it straight up. Otherwise, pins on the CPU may
be damaged.
To install the CPU, follow the steps below and refer to Figures 4-38 to 4-39.
5. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is
correct to avoid damaging pins on the CPU.
CAUTION: Place the CPU as shown below. (Pay attention to the position of the triangle
mark on the CPU.)
6. Secure the CPU by turning the cam on the CPU socket 180 degrees clockwise with a
flat-blade screwdriver (in the order shown in the figure below).
4.22 Speaker
To remove the speaker, follow the steps below and refer to Figure 4-40.
To install the speaker, follow the steps below and refer to Figure 4-40.
To remove the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42.
2. Remove the DC-IN cable Bracket and DC-IN cable from the bottom case.
To install the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42.
1. Install the DC-IN cable and DC-IN cable bracket on the bottom case.
To remove the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44.
1. Remove three pieces of tape securing the Wireless LAN Cable and Coaxial Cable and
pull the cables out of the cable guide.
Tape
To install the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44.
3. Paste 3 pieces of tape to fix the Wireless LAN cable and Coaxial cable and arrange
the cables along the guides.
To remove the LCD unit/FL inverter, follow the steps below and refer to Figures 4-45 to 4-49.
M2 5L (K) screw 4
2. Remove the LCD bezel as arrow shown while releasing the latches.
2 3
3. Remove 1 piece of tape securing FL cable and disconnect the FL cable from connector
CN1, and HV cable from connector CN2, and then remove the FL inverter.
CN 1
CN 2
4. Remove the following screws securing the LCD unit on LCD back cover.
NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The
ICs are easily damaged.
2) For environmental reasons, do not throw away a malfunctioning LCD unit
(or FL). Please follow local ordinances or regulations for its disposal.
6. Remove the following screws securing the LCD supports and then remove them.
7. Disconnect coaxial cable from the connector and remove the cable.
To install the LCD unit / FL inverter, follow the steps below and refer to Figures 4-44 to 4-
49.
3. Seat two LCD supports on the LCD and secure them with the following screws.
CAUTION: When installing the LCD support, do not mistake the left for the right and
vice versa. “L” for the left, “R” for the right and “UP” for the up of the
bracket are marked on the bracket.
7. Connect the FL cable to connector CN1 and the HV cable to connector CN2, then fix
1 piece of tape on the HV cable.
9. Seat the LCD mask pressing firmly all around to secure the latches.
M2 5L (K) screw 4
4.26 Camera
To remove the camera, follow the steps below and refer to Figures 4-50 and 4-51.
1. Tear two piece of tape that fixing the camera, disconnect the cable and take the
camera out of the LCD back cover.
To install the camera, follow the steps below and refer to Figures 4-50 and 4-51.
2. Connect the cable and paste two pieces of tape to fix it.
Appendix A P
The LCD module can be easily damaged during assembly or disassembly. Observe the
following precautions when handling the LCD module:
1. When installing the LCD module in the LCD cover, be sure to seat it so that it is
properly aligned and maximum visibility of the display is maintained.
2. For the LCD module, be careful to align the four holes at the right side and left side of
the LCD module with the corresponding holes in the LCD cover before securing the
module with four screws.
Do not force the module into place, because stress can affect its performance.
Also, the panel’s polarized surface is easily scarred, so be carefully when handling it.
3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try
breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a
cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
4. If water or other liquid is left on the panel’s surface for a long period, it can change
the screen’s tint or stain it. Be sure to quickly wipe off any liquid.
5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object,
which could cause breakage or cracks.
6. CMOS-LSI circuits are used in the module, so guard against damage from
electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the
module.
7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.
8. Do not store the module at temperatures below specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.
10. If you transport the module, do not use packing material that contains epoxy resin
(amine) or silicon glue (alcohol or oxime). These materials can release gas that can
damage the panel’s polarization.
Number Name
CON6202 Camera / Int. MIC connector
CON3701 LVDS connector
CON6503 Power button connector
CON6601 FUNCTION BRD connector
CON6201 TouchPanel connector
CON4801 KB connector
CON5602 SIM card slot
CON5601 Mini card connector
CON6701 LAN BRD connector
CON4803 Keyboard LED connector
CON4804 TP ON/OFF connector
CON6204 FELICA connector
CON6203 Blue tooth connector
CON4802 Touch Pad connector
CON4101 Internal speaker connector
CON5401 New Card slot
CON6501 Modem connector
J7701 DC IN connector
Number Name
CBT_CON1 (HOT BAR) FUNCTION BRD connector
CON3801 RGB connector
CON4901 FAN connector
CON7701 Battery Connector
CON6502 DEBUG CARD connector
CON6001 HDD connector
CON6002 ODD connector
CON6003 SSD connector
CON2101 Memory slot
CON2201 Memory slot
CON5501 Mini card connector
CON0701 AMD HDT Debug connector
CON3501 Graphics MXM connector
CON5701 Mini card connector
CON5001 Media Card slot
CON3901 HDMI connector
CON6107 eSATA / USB Combo connector
CON6106 USB connector
CON5101 1394 connector
CON4202 MIC JACK
CON4201 HP/ SPDIF JACK
(front)
(back)
Number Name
LCON301 RJ45 / FJ11 JACK
LCON103 USB JACK
(front)
(back)
Figure B-4 Touchpad Board layout (front/back)
Number Name
A1TP_CON1 Touch Pad Module connector
A1TP_J1 Touch Pad BD to FP BD connector
A1TP_CON2 Touch Pad BD to MB connector
(front)
(back)
Figure B-5 Finger Printer Board layout (front/back)
Number Name
F_J1 PF BD to Touch Pad BD interface
(front)
(back)
Figure B-7 Inverter Board layout (front/back)
Number Name
CN1 Input connector
CN2 Output connector
Appendix C
Pin No. Signal Name I/O Pin No. Signal Name I/O
1 RED I 2 GREEN I
3 BLUE I 4 NC -
5 GND: - 6 GND -
7 GND - 8 GND -
9 +5VS - 10 GND -
11 NC - 12 DDC2BD_S I/O
13 HSYNC I 14 VSYNC I
15 DDC2BC_S I
Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 USBP10- I/O
3 USBP10+ I/O 4 CP_USB# I
5 NC - 6 NC -
7 SCL_3V I 8 SDA_3V I/O
9 +1.5VS_PE - 10 +1.5VS_PE -
11 PCIE_WAKE# I 12 +3V_PE -
13 PERST# I 14 +3VS_PE -
+3VS_PE NEWCARD_CLK
15 - 16 O
_REQ#
CLK_PCIE_NEW
17 I 18 I
CP_PE# CARD#
CLK_PCIE_NEW
19 I 20 -
CARD GND
21 PCIE_RXN4 O 22 PCIE_RXP4 O
23 GND - 24 PCIE_TXN4 I
25 PCIE_TXP4 I 26 GND -
LAN Board
Pin No. Signal Name I/O Pin No. Signal Name I/O
1 +5VUSB0 - 2 USBP0- I/O
3 USBP0+ I/O 4 DGND -
43 Enter 1C 9C 5A F0 5A
44 Shift (L) 2A AA 12 F0 12
45 No.102 key 56 D6 61 F0 61
46 Z 2C AC 1A F0 1A
47 X 2D AD 22 F0 22
48 C 2E AE 21 F0 21
49 V 2F AF 2A F0 2A
50 B 30 B0 32 F0 32
51 N 31 B1 31 F0 31
52 M 32 B2 3A F0 3A *1
53 , < 33 B3 41 F0 41
54 . > 34 B4 49 F0 49 *1
55 / ? 35 B5 4A F0 4A *1
57 Shift (R) 36 B6 59 F0 59
Notes:
1. * Scan codes differ by overlay function.
2. * This key corresponds to key No. 42 in the 102 key mode.
3. * Combination with the Fn key makes different codes.
4. * Scan codes differ by mode.
5. * The Fn key does not generate a code by itself..
Note : The table above shows scan codes with the left Shift key.
In combination with the right Shift key, scan codes are changed as listed below:
With left Shift With right Shift
Set 1 E0 AA___________ E0 B6
E0 2A ___________ E0 36
Set 2 E0 F0 12 ________ E0 F0 59
E0 12 ___________ E0 59
Appendix E
Appendix G
This Appendix explains how to rewrite the system BIOS program when you update the system BIOS.
Tools
To rewrite the BIOS, you need the following tool:
Bootable USB key for the computer that has renewed BIOS data.
NOTE: 1. Connect the AC adapter to the computer when you rewrite the BIOS.
2. Do not turn off the power while you are rewriting the BIOS. If the rewrite fails, it might
be impossible to start up the computer.
3 If you fail to rewrite BIOS, then when you next turn on the power, a message may be
displayed that the contents of the BIOS have been erased. In this case, insert the BIOS
rewriting disk and the BIOS will be rewritten.
Appendix H
This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC
system.
Tools
To rewrite the EC/KBC, you need the following tool:
Bootable USB key for the computer that has renewed BIOS data.
NOTE: 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice.
2. Connect the AC adaptor to the computer when you rewrite the EC/KBC.
3. Do not turn off the power while you are rewriting the EC/KBC.
If the rewrite fails, it might be impossible to start up the computer.
4. If you fail to rewrite EC/KBC, then when you next turn on the power, a message may
be displayed that the contents of the EC/KBC have been erased. In this case, insert the
BIOS/EC/KBC rewriting disk and the EC/KBC will be rewritten.
5. Normally it takes about 30 seconds to rewrite the EC/KBC. It may take 3 minutes
(maximum), depending on the conditions of the computer or ICs. The computer is not
hung up. Allow sufficient time. Never reboot or turn off the power to the computer
before the rewriting is completed.
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